Healthcare Starts with Compass. Making employee healthcare experiences better to improve employee lives and lower healthcare costs.

Transcription

1 Healthcare Starts with Compass. Making employee healthcare experiences better to improve employee lives and lower healthcare costs. 1

2 COMPASS HEALTH PRO CONSULTANTS Personalized Support from Start to Finish. 2

3 A BETTER HEALTHCARE EXPERIENCE Complete Support Throughout Your Entire Healthcare Journey. Understand Health Benefits and Plans Find Quality Providers & Care Guide to the Right Programs at the Right Time Coordinate Care Pay Less for Prescriptions Save Money on Medical Care Get Help with Medical Bills Healthcare Support for You and Your Family.

4 Let Compass Find Great Doctors for You. High Quality In-Network Status Board Certified Fit to Preferences State-Licensed Quality Staff 4

5 Don t be Overcharged for Medical Procedures. In-network prices can vary by 300% or more MRI OF KNEE AT LOCAL FACILITIES Local Facility In-Network Allowed Amount Hospital A $2,492 Hospital B $1,450 Imaging Center $ X difference Doctors and hospitals have different fees for the same medical services. Disclaimer: This example is for illustrative purposes. Your final price can vary from these quoted amounts because of changes/additions to Confidential billing codes, complexity and Proprietary at the time Intended of the procedure, for or administrative errors. 5

6 Pay Less for Prescriptions. Current Medication (Brand) Generic Equivalent Clinical Alternatives Potential Monthly Savings Crestor $140 Rosuvastatin $11 Lovastatin Generic $4 Generic Equivalent $129 Clinical Alternative $136 Effexor XR Venlafaxine Fluoxetine Generic $4 Generic Equivalent $69 $105 $36 Citalopram Generic $4 Clinical Alternative $101 6

7 Expert, Unbiased Assistance on Your Medical Bills. I had a problem with a bill and the problem was solved in just a few days. I tried to solve the problem myself, but was unable. I stayed on the phone off and on for two days and did not get any results. Becca saved me $1,500. She came through in record time. - Compass member 7

8 HEALTH PRO CLOUD MOBILE APP Your Digital Healthcare Concierge. Instant expertise Navigate the complex healthcare system & receive instant answers to questions 24/7. Knows your needs Stay on top of your health. It thinks ahead and answers questions you might not know to ask. No instructions needed Enjoy an intuitive interface based on insights from over a million healthcare interactions with Compass members. Tailored to you Get personal guidance, whether you re just getting started or in the middle of a complicated health event. Expert on tap Easily connect with your Health Pro consultant when things get difficult or you feel overwhelmed. Tracks your spend See how much of your deductible you ve met and get estimates based on the actual amount you will owe. Health Pro Cloud is an ios & Android app. Text Compass to to receive the app. 8

9 Remember Compass will never share your protected health information (PHI) with your employer. Compass does not provide medical advice or replace your doctor. Compass is unable to assist during medical emergencies. Compass provides unbiased recommendations and is not affiliated with anyone that we recommend. 9

10 Frequently Asked Questions. Q: Can Compass assist with issues related to dental and vision benefits? A: YES Q: Can Compass review old bills? A: YES Q: Can Compass assist members of my household who are on a different insurance plan? A: YES Q: How long will it take Compass to respond to my request with an answer? A: Most requests are answered by the next business day bill reviews and appeals often take longer Q: Does Compass need permission to speak with my doctor or insurance company? A: YES -> you will need to fill out an authorization form giving Compass permission to advocate for you on your behalf 10

11 Our team of dedicated Health Pros are ready to help! Monday through Friday 8AM 6PM CST Contact your health pro today: OR Para asistencia enconfidential Español: and Proprietary Intended for

12 Better care, lower costs, happier employees. It s what we mean by Healthcare Redefined. Copyright by Compass Professional Health Services