MyHealth. Quarter 2,

Transcription

1 Quarter 2, MyHealth 2017 Serving Hoosier Healthwise, Healthy Indiana Plan and Hoosier Care Connect Preventive care for diabetes What concerns you most about diabetes? What if there were steps you could take to protect yourself from serious diabetes complications? Getting regular check-ups can help keep diabetes under control and avoid other health problems. Talk with your primary medical provider (PMP) about how often you should get these tests: Dilated eye exam. Regular dilated eye exams can help detect eye problems caused by diabetes. An eye doctor can check your eyes for any problems. Hemoglobin A1C. This blood test is done at the lab to measure your average blood sugar levels over a few months. This gives your PMP more information about your blood sugar and how well your treatment plan is working for you. Foot exam. Diabetes can hurt the nerves in your feet. A regular foot exam by your PMP can check for signs of nerve problems. Kidney tests. Your PMP will use blood and urine samples to check if your kidneys are healthy. All of your diabetes care can be performed by your PMP at no cost to you. Call your PMP for a diabetes check-up. HIN-NL

2 One-on-one help for your health What challenges are making it hard for you to manage an ongoing health condition? How would it help you to have a nurse who can work with you by phone whenever you need help? That s what our Disease Management Centralized Care Unit (DMCCU) can do for you. DMCCU works closely with you to help manage your health care and get the care you need from your health care providers. We can talk with you and your health care team, mail you information to learn how to manage your health conditions and help you get the equipment and services you need. Our programs include case management for: Lung conditions like asthma and chronic obstructive pulmonary disease (COPD) Diabetes HIV/AIDS Heart conditions like coronary artery disease (CAD), congestive heart failure (CHF) and hypertension (high blood pressure) Behavioral health conditions such as schizophrenia and major depressive, bipolar and substance use disorders We also offer help with weight management and tobacco cessation We can help you find local resources, get referrals, improve your overall health and get past barriers to achieve your goals. To speak with a DMCCU case manager, please call (TTY 711) 8:30 a.m. to 5:30 p.m. Monday through Friday or visit

3 Frequently asked questions about HPV What is HPV? HPV stands for human papillomavirus. This is a group of viruses that can cause genital warts, cervical cancer or other cancers. How does HPV spread? HPV is spread through sexual contact. HPV infections are very common. Many people don t know they have an HPV infection because many kinds of HPV don t cause any symptoms. This makes it very easy to spread HPV infections to others. How can I prevent HPV? The best way to prevent HPV infection is with a series of HPV vaccines. The best time for girls and boys to get the vaccines is as a preteen, at age 11 or 12, but they can be given up to age 26. Side effects are very mild, and studies have shown that the vaccines are safe. Ask your PMP if the HPV vaccine series is right for you or your child. For more information, talk to your PMP or visit Teaming up for good health Anthem and the Indianapolis Colts are teaming up to encourage our Hoosier members to stay healthy through the Blue Ticket to Health program. From birth through adulthood, wellness checkups can help you stay healthy even when you re not sick. How often you see your primary medical provider (PMP) depends on your age and whether you have a health condition. Call your PMP today to schedule a wellness checkup. If you need help setting up a wellness checkup or want more information about the program, call (TTY 711) for HHW and HIP or (TTY 711) for HCC. How can you reach us? Member Services and 24/7 NurseLine: Hoosier Healthwise and Healthy Indiana Plan: (TTY 711) Hoosier Care Connect: (TTY 711) Website:

4 We have case managers to help you understand and care for your health conditions. While your doctor helps you with your care, it s important you learn to care for yourself. During our welcome call, we ll find out if you or your child needs case management services and if you do, we will refer you to a case manager. Your case manager will work with you and your primary care provider (PMP) to set up a plan of care. If you think you need case management services please call Member Services at (TTY 711) for HHW and HIP or (TTY 711) for HCC. Access to case management Our case managers may also call you if: Your PMP thinks you would benefit from the program. You re let out of the hospital and need some follow-up coordination of care. Your case manager can help with: Setting up health care services. You re going to the emergency room (ER) often for non-urgent care that can be managed by your PMP. Referrals and prior authorizations. You call our 24/7 NurseLine and need more follow up for ongoing care. If you would benefit from Disease Management services. Reviewing your plan of care as needed. We use data to find out which members qualify for our complex case management program. We may call you to take part in this program. It is for members with: Serious physical problems that need more help Mental health conditions that need more care coordination If you re called, a nurse or social worker will: Ask you if you d like to take Educate you about what we can part in case management. offer within the program. Talk to you about your health and how you are managing other aspects of your life.

5 True or false: only kids need vaccines. The answer might surprise you! You may remember getting vaccines as a kid. But adults need vaccines, too. Here are some common vaccines for adults: How can you take pain medicine safely? Prescription pain medicines can reduce pain and improve your quality of life. But they need to be taken correctly to work and be safe. These tips can help: Vaccine Tetanus, diphtheria, and pertussis (Tdap) Influenza (Flu) Pneumococcal Zoster (Shingles) Recommendation Every 10 years for adults Each year for everyone over 6 months of age Two doses for adults ages 65 and older One dose for adults ages 60 and older Take medicines as prescribed. Tell your health care provider about your health history. Don t leave anything out. Tell your provider about any history of addiction. If you have more than one provider, pick one to be in charge of all your pain medicines. What options are there besides pain medicines? Surgery You may need different vaccines based on your health, lifestyle or job. Talk with your PMP which vaccines are right for you. We re here to help you stay healthy. If you need help scheduling appointments or finding a PMP, call Member Services: Hoosier Healthwise and Healthy Indiana Plan: (TTY 711) Hoosier Care Connect: (TTY 711) Physical or occupational therapy Getting enough sleep Exercise Keeping a healthy weight Pain involves both the mind and the body. Some other ways to relieve pain include: Meditation Counseling Support groups You may need to try different treatments to find the right one for you. Tell your provider if a treatment isn t working. Pain medicines should be stored in a safe place where they can t be taken by someone else.

6 P.O. Box Virginia Beach, VA The information in this newsletter is meant to educate. It is not meant to be medical advice. Please check with your provider for any advice about your health. Your health plan may not cover some types of care. Check your member handbook for details about what benefits your health plan covers and what it does not cover. With the exception of the websites referred to in this newsletter are websites of independent entities and not affiliated with Anthem Blue Cross and Blue Shield. Copies of any type of member information are made available (at no cost) upon request for translation, Braille, large print or audio format. Just call Member Services at for Hoosier Healthwise and Healthy Indiana Plan or for Hoosier Care Connect. We can answer any of your questions about your plan. If you have a hearing or speech loss, call the TTY line at 711. Call for free translation/llame para una traducción sin costo: (Hoosier Healthwise, Healthy Indiana Plan); (Hoosier Care Connect); TTY 711. Anthem Blue Cross and Blue Shield is the trade name of Anthem Insurance Companies, Inc., independent licensee of the Blue Cross and Blue Shield Association. ANTHEM is a registered trademark of Anthem Insurance Companies, Inc. The Blue Cross and Blue Shield names and symbols are registered marks of the Blue Cross and Blue Shield Association. IN-Q2NL17-PC-0617 E CMAP HIN-NL