Community Accountability Planning Submission (CAPS) Health Service Providers Orientation Session

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1 Community Accountability Planning Submission (CAPS) Health Service Providers Orientation Session 1

2 Agenda 1. Introduction 1. M-SAA overview Requirement for an MSAA Timelines of Process Where to get assistance and information 2. Community Accountability Planning Submissions (CAPS) Planning Assumptions Part A walk through Part B walk through 1. Questions

3 Introduction It is a requirement of the Local Health System Integration Act, 2006 ( LHSIA ) that Local Health Integration Networks ( LHINs ) have a Service Accountability Agreement (SAA) in place with each Health Service Provider (HSP) that it funds. The current Multi-sector Service Accountability Agreements or M-SAAs for the Community Health Centre (CHC), Community Care Access Centre (CCAC), Community Mental Health and Addiction (MH & A) and Community Support Service (CSS) sectors expire on March 31, 2014 and thus must be replaced with new agreements that will take effect on April 1,

4 M-SAA Overview Multi-sector Accountability Agreements (M-SAA) for a three year period effective April 1, 2014 to March 31, 2017 The M-SAA focuses on accountability as an integral part of the ongoing effort to improve health sector performance and provide high quality, client centered care. Note: TC LHIN as per the CAPS/MSAA process will be asking HSPs to provide for planning projections for 2014/2015 only. The MSAA and CAPS documents will be updated in a refresh process to occur over the timeframe of the agreement. 4

5 Projected: CAPS/M-SAA Timelines Activity Timeframe LHIN and HSP feedback on CAPS process January 2013-April 2013 CAPS Tool Re-development April 2013 CAPS- SRI Migration process completed August 29, 2013 CAPS Tool SRI Testing Completed September 9, 2013 Implementation CAPS 60 Day Notice issued to HSPs September 25, 2013 CAPS forms available on SRI October 1, 2013 CAPS documentation available on TC LHIN website October 1, 2013 Information Sessions per sector October 8 and 9th Schedules and Indicators to be recommended for approval October 23, 2013 HSP deadline to upload CAPS to SRI November 25,2013 Approval of M-SAA Agreement Template Fall/Winter 2013 HSP provides signed MSAA (mutually agreed between HSP and TC LHIN) March

6 Assistance: LHIN contacts and Forms LHIN contacts: Greg Stevens (M-SAA lead CHC, CMH&A, RGP) Gillian Bone (CSS) Chris Sulway (CCAC) Tessie Pajaro (Finance) Documents and Forms: TC LHIN website Select Health Service Providers -> Accountability Agreements Scroll to New: MSAA ( ) 6

7 COMMUNITY ACCOUNTABILITY PLANNING SUBMISSION (CAPS) 7

8 CAPS Key Assumptions Toronto Central LHIN is requesting that HSPs submit CAPS and accountability targets for fiscal 2014/2015 only Fiscal 2014/2015 Revenue Assumption: HSPs should plan and submit a CAPS which reflect a LHIN revenue amount as per their current 2013/2014 base allocation. This amount has been pre-populated in the 2013/14 column of the CAPS form and should be carried forward to fiscal 2014/2015 Toronto Central LHIN (TC LHIN) is utilizing a targeted Community Investment Approach as communicated at the sector table meetings recently held. 8

9 CAPS Key Assumptions (cont d) We request that HSPs continue to plan to sustain the service target levels as currently contained in the M-SAA for fiscal 2013/2014. If you are contemplating changes that reduce future service levels in your CAPS submission, we encourage consultation with your Senior Consultant at TC LHIN prior to sending in your submission. As indicated, TC LHIN implementation of CAPS will use a 1 year planning horizon, therefore the out years service volume activity will be marked tbd in the resulting MSAA schedules once approved. 9

10 The CAPS has 2 Parts and 4 components. Both parts and all components must be completed by the HSP and submit to the LHIN by November 25, Part A: file will be available on LHIN website effective October 1, 2013 A1. Service Plan This worksheet tab allows you to tell the LHIN about the services you Narrative provide with LHIN Funding and some additional detail related to those services. This narrative will not be included in the final M-SAA agreement. A2. Description of Services A3. Population and Geography Narrative This is the same form from the last CAPS where the HSP will provide information about where they provide services. (Intra and Inter LHIN). This information will be used to populate Schedule A1 in the M- SAA agreement. This is the existing form from the last CAPS where the HSP s provided Population and Geography Narratives. This information will be used to populate Schedule A2 in the M-SAA Agreement Part B: file must be downloaded by HSP from SRI effective October 1, 2013 B1. CAPs File from SRI Downloaded from SRI and submitted to SRI by the 25 th of November. This file contains the HSP s Financial and Activity plans for April 1, 2014 to March 31, Not in Final MSAA In Final MSAA In Final MSAA CAPS file from SRI 10

11 Improving the CAPS HSP and LHIN feedback identified the following high level themes Simplify forms Reduce errors through early testing Eliminate duplicate manual entry of information included in other reports submitted to the LHIN Improve timelines for release and review of CAPS Timely training and education Version control 11

12 Key Enhancements. continued New lines have been added to the Identification page to allow for communication of contact changes for several positions in the organization. Additional lines have been added to the finance screens to provide new calculations and a further breakdown of information (Physicians, Physician Assistants, Nurse Practitioners, and Other Medical Staff) where applicable. Functionality to adjust what statistics are reported per functional centre has been added to the Activity Summary page 12

13 Key Enhancements between the and CAPS Valuable feedback was provided following the CAPS and M-SAA process and the LHIN SRI Reporting Working Group was able to implement the following enhancements: CAPS budget information is pre-populated into the forms. No need to load additional files. Functional Centres for Community Health Centre s have been added Reports created and submitted via SRI system to mange versions and store files for future access 13

14 Key Enhancements. continued Administration FTE on the LHIN Service Summary screen is updated automatically from the Total FTE on the LHIN Financial Summary. Worked Hours and Benefit Hours have been combined on one line in CAPS to make the process easier for the providers. Benefit contributions remains a separate line entry. The Performance schedules have been removed from the CAPS file. For further details on more specific enhancements please see CAPS Reference Overview document 14

15 COMMUNITY ACCOUNTABILITY PLANNING SUBMISSION (CAPS) Part A. Narrative Model 15

16 Introduction Part A, the Narrative Model is a separate file from CAPS Part A is available is on the TC LHIN website: Form uses Health Link boundaries - descriptions on website When complete, submit directly to the LHIN via to: Mickel.Roberston@lhins.on.ca In the Subject line indicate: Part A Org name Deadline for submission: November 25,

17 Features of Part A Part A of the CAPS has 5 pages to complete Each page has links to and from the steps that need to be completed. All of the detailed instructions are contained in the file to the left with links from the main menu and from the individual forms This model will be used to populate the M-SAA schedules in the E-forms. Print areas are already set up with Print Buttons that will print individual forms or all of the forms in the package. 17

18 Forms: Main Menu 18

19 Forms: Service Plan Narrative Part A1-1 19

20 Forms: Service Plan Narrative Part A1-2 20

21 Forms: Description of Services A2-1 21

22 Forms: Description of Services A2-2 22

23 Forms: A3: Population & Geography 23

24 Completing Part B of the CAPS Community Accountability Planning Submission Tool When the CAPS file is first launched the following Menu Page will display. This page provides links to each form contained within the CAPS. Note: The ID Edit Check will fail if you do not Select a LHIN on this Main Page 24

25 25

26 Completing the LHIN Managed Funding & FTE Planning form Below you will see a screen shot of the LHIN-Managed Funding & FTE Planning form for the CMHP1 TPBE. Please note that the forms for all other TPBE(s) should be completed the same way. 26

27 27

28 28

29 Verifying the Edit Checks Green happy faces indicate successful edit checks. Red sad faces indicate failed edit checks, which must be corrected before submitting the CAPS If you see a red sad face, a description of the problem to be resolved will appear in the Message Area of the row. 29

30 Questions? 30

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