Kisserup International Trade Roots Project Experience

Transcription

1 Kisserup International Trade Roots Project Experience April 2016 Kisserup International Trade Roots

2 Saint Mary s Sobey School of Business Executive MBA Trade Mission to Warsaw, Poland Canada, Poland 3: Pernille Fischer Boulter, Emily Konrath, Ana Maria Torres Saint Mary s University Atlantic Canada Opportunities Agency/The Government of Canada Dates (start/end) December 2015 March 2016 Polish- Canadian Chamber of Commerce The Atlantic Canada Opportunities Agency (ACOA) and Saint Mary s University Sobey School of Business Executive EMBA Program coordinated a four (4) day, multi-sector business to business trade mission for a group of Nova Scotia exporters to Warsaw, Poland, in March The trade initiative consisted of four days in market with targeted business to business meetings, as well as market briefing meetings with relevant business associations in Warsaw. The main objective of this initiative was to provide each participating Sobey School of Business EMBA delegate with an opportunity to assess the possibilities for the companies they represent in the Warsaw market by meeting a number of prequalified potential customers, partners, agents, distributors and other key industry contacts and organizations in the region (leads), as determined by the company. Kisserup was selected as the successful bidder by Saint Mary s University in providing a comprehensive business matchmaking program. For each selected company represented by the EMBA students on the mission, Kisserup and the participating EMBA Students developed a Statement of Work (SOW) in order to determine the requested client criteria for qualified business meetings in market. Based upon this information, qualified leads were researched by Kisserup where each company was provided with a list of leads for their review and feedback. Based upon this feedback, the pre-qualified and approved leads, meetings were arranged accordingly. 1 P a g e Examples of Project Experience for Kisserup International Trade Roots

3 In addition to providing matchmaking services for this program, Kisserup designed and facilitated a Doing Business in Poland session with the delegates, coordinated the shipment of samples from Canada to Poland pre-mission, and will facilitate in-market briefings for the delegates in order to adequately prepare each organization for the Polish market. and on budget. Consistent feedback from mission participants and mission organisers overwhelmingly complimented the Kisserup team on achieving and exceeding deliverables. Research, facilitation and delivery of samples Design and implementation of an online Project Management; in market for participating delegates; platform for contracting authority Capacity building with students and SMEs in advance of mission; Design, coordination and facilitation of a Doing Business in Poland briefing session; to track mission deliverables and schedules; Recruitment of participating SMEs; Research and documentation of legislative and voluntary entry requirements in markets; Research and identification of tariffs in market for each delegate; Design and facilitation of individually tailored agendas for each based upon prequalified and approved leads; B2B and B2G matchmaking and on-site trade mission support; One on One trade and export mentoring of SMEs; Matchmaking, onsite translation and interpretation (English-Polish); Facilitation of in-market reception at the Canadian Embassy in Poland with Government representative, Ambassador and trade staff; Logistics coordination; and Quantitative and qualitative measurements of mission outcomes. 2 P a g e Examples of Project Experience for Kisserup International Trade Roots

4 Canada-Americas Trade Related Technical Assistance (CATRTA) Program: Outgoing Buyers Trade Mission to Colombia Canada, Colombia 3: Maria Calcano, Pernille Fischer Boulter, Emily Konrath The Conference Board of Canada The Government of Canada Dates (start/end) October 2015 December 2015 PROCOLOMBIA 3 P a g e Examples of Project Experience for Kisserup International Trade Roots

5 The objective of this sub-project was to allow Colombian SMEs in the agribusiness sector to gain access to Canadian buyers, utilizing the existing FTA between Canada and Colombia. This project enabled Colombian SMEs to understand what Canadian buyers are looking for, enabling the SMES to build a value proposition for their products, allowed them to learn what if any voluntary certifications are required for market entry in Canada and what volumes are required to meet customer demands. The ultimate goal for the trade mission was to establish and document sales for the Colombian SMEs, it is expected that sales will be secured in the next 6 months with a value of up to CAD$800,000. Outcomes of this project included promotion of trade relations between Colombia and Canada in adherence to the existing FTA, developing commercial relationships between small and medium-sized Colombian exporters and Canadian buyers, where Canadian buyers gained a better understanding of products produced by Colombian SMEs. Further, Colombian SMEs gained an increased awareness of what is required by Canadian buyers in order to successfully complete commercial transactions such as legislative requirements, volunteer requirements and buyer requirements. Kisserup has fully met the contractual obligations and completed all the project elements and deliverables, as per the contract. This project was completed on time and on budget. Consistent feedback from mission participants and mission organisers overwhelmingly complimented the Kisserup team on achieving and exceeding deliverables. Project Management; Primary and secondary research, identified and selected potential buyers based on a qualifying criteria; Outreach and identification of Colombian SMEs fulfilling buyer criteria for B2B meetings; Identification of legislative requirement and trade tariffs; Facilitation a Doing Business in Colombia session for selected buyers attending the mission; Arranged mission logistics, travel and ensuring adherence to entry requirements for buyers; Arrangement of over B2B meetings in three selected cities in Colombia (Bogota, Cali, and Medellin); One on One trade and export mentoring of SMEs; Provided ongoing translation and interpretation (English-Spanish-French); and Provided in-market trade mission support. 4 P a g e Examples of Project Experience for Kisserup International Trade Roots

6 Southern Trade Lane - Incoming Dominica Republic, Honduras, Costa Rica, Florida and Puerto Rico Buyers Mission Canada, Dominica Republic, Honduras, Costa Rica, Florida and Puerto Rico Proportion carried out by legal entity (%) 50% 1: Maria Calcano The Community Business Development Corporation Charlotte Kings (CBDC) The Community Business Development Corporation Charlotte Kings (CBDC) Dates (start/end) January July 2015 NuFocus Strategic Group Kisserup and NuFocus Strategic Group partnered to organize a Southern Trade Lane - Incoming Buyers Mission 2015 for the Community Business Development Corporation Charlotte Kings (CBDC), New Brunswick, Canada. The purpose was to complete in-market research of target export markets and commodities, and provide business matchmaking and logistical support to assist in building a solid business program for New Brunswick companies. The target markets were Dominica Republic, Honduras, Costa Rica, Florida and Puerto Rico and the target sectors were valued added food, construction and peat. and on budget with delegates successfully securing orders with Canadian firms. Consistent feedback from mission participants and mission organisers overwhelmingly complimented the Kisserup team on achieving and exceeding deliverables. Primary and secondary market research in order to identify opportunities for the New Brunswick industries; Primary and secondary market research in order to identify and recruit qualified buyers in the target markets (Dominica Republic, Honduras, Costa Rica, Florida and Puerto Rico) to attend the buyers mission; Interact with a steering committee of stakeholders to ensure deliverables met with expectations; Provide ongoing translation and interpretation (English-Spanish-French); One-on-One trade and export mentoring of SMEs; B2B and B2G matchmaking and on-site mission support; Provide in-market trade mission support and translation services; and Quantitative and qualitative measurements of mission outcomes. 5 P a g e Examples of Project Experience for Kisserup International Trade Roots

7 Caribbean Renewable Energy Forum (CREF) 2015 USA, Canada, Caribbean 2: Pernille Fischer Boulter, Emily Konrath Maritimes Energy Association Atlantic Canada Opportunities Agency (ACOA)/The Government of Canada Dates (start/end) August November 2015 Kisserup provided trade consulting services and B2B and B2G matchmaking for the 2015 Atlantic Canada Mission to the CREF in Miami, Florida. Kisserup provided research to identify leads, matchmaking and on-site trade show support for a group of Atlantic Canadian private sector companies attending CREF 2015 for business and export development. This trade mission was organized by the Maritimes Energy Association and supported through the Atlantic Canada Opportunities Agency and the Nova Scotia Department of Energy. As a result of a systematic prospecting campaign, 358 prospects were researched. These prospects resulted in over 146 qualified meetings arranged for the delegates. and on budget with delegates successfully securing orders in several Caribbean markets. Consistent feedback from mission participants and mission organisers overwhelmingly complimented the Kisserup team on achieving and exceeding deliverables. Project Management; Primary and secondary research, identification of potential leads based on a qualifying criteria; Design and facilitation of a Doing Business session for companies attending the mission; One-on-One trade and export mentoring of SMEs; Arrangement of B2B and B2G matchmaking and on-site conference support; Design and implementation of an online platform for contracting authority to track mission deliverables and schedules; Logistics coordination; and Quantitative and qualitative measurements of mission outcomes. 6 P a g e Examples of Project Experience for Kisserup International Trade Roots

8 Western Europe Education Mission for SMEs 2015 EU, Canada 3: Pernille Fischer Boulter, Emily Konrath, John Bell Atlantic Canada Opportunities Agency (ACOA), Nova Scotia Business Inc. (NSBI) Atlantic Canada Opportunities Agency (ACOA), Nova Scotia Business Inc. (NSBI)/Canadian Government Dates (start/end) January - May 2015 As a part of this mission, New Exporters traveled to Ghent, Belgium in April 2015 to partake in a two-day educational export program made possible by the Atlantic Canada Opportunities Agency (ACOA) and Nova Scotia Business Inc. (NSBI). The educational program was designed and facilitated by Kisserup International Trade Roots. Prior to the mission, Kisserup conducted a Confirmation of Expectations with each New Exporter, one-on-one consultations were held in person, via Skype, telephone and with each participant. Their objectives for the mission were detailed to manage and optimize expectations. The New Exporters were all asked to review and submit signed Confirmation of Expectations to Kisserup where the Educational Program was subsequently designed and tailored to meet all the specific objectives and expectations of the New Exporters participating in the mission. Participants attended an educational seminar, where a full day of guest speakers spoke on a variety of topics related to exporting and doing business in the region. The mission delegates also travelled to the Brussels Seafood Export Global Show, attended meetings with EU based Canadian Trade Commissioners, as well as participated in educational industry tours within Ghent, in order to better understand the local preferences in market. Kisserup fully met the contractual obligations and completed all the project elements and deliverables, as per the contract. This project was completed on time and on budget. Consistent feedback from mission participants and mission organisers overwhelmingly complimented the Kisserup team on achieving and exceeding deliverables. 7 P a g e Examples of Project Experience for Kisserup International Trade Roots

9 Project Management; Capacity building with SMEs in advance of the mission; Identification and selection of qualified EU Subject Matter Expert speakers in market; Research and documentation of legislative and voluntary entry requirements in markets; Design, coordination and facilitation of an in-market exporting workshop; Design and facilitation of individually tailored itineraries for each company specific to their product or service offering; Arranged and coordinated meetings with potential buyers, distributors, agents and retail outlets to give companies a better understanding of the in-market purchasing process; In-market educational tours to the applicable supply chain partners; Design and implementation of an online platform for contracting authority to track mission deliverables and schedules; One-on-One trade and export mentoring of SMEs; and Quantitative and qualitative measurements of mission outcomes. 8 P a g e Examples of Project Experience for Kisserup International Trade Roots

10 Centre for Women in Business International Women s Day Conference 2015 Canada, CARICOM Proportion carried out by legal entity (%) 35% 3: Pernille Fischer Boulter, Emily Konrath, Carlos Lozano Centre for Women in Business Atlantic Canada Opportunities Agency (ACOA)/The Government of Canada Dates (start/end) January - March 2015 The Centre for Women in Business were seeking to plan and execute an International Women s Conference in connection with International Women s Day in March 2015, with B2B meetings for an incoming Caribbean delegation and Nova Scotia companies with an interest in exporting to and/or partnering with Caribbean companies. This Conference was conducted in order to further develop Caribbean partnerships opportunities and to broaden the business development efforts to the membership of the Centre for Women in Business. and on budget with delegates successfully securing orders in several Caribbean markets. Consistent feedback from mission participants and mission organisers greatly complimented the Kisserup team on achieving and exceeding deliverables. Project Management; Interaction with stakeholders in Government, NGO and private sector; Research, identification and recruitment of Caribbean delegates; Booking and arrangement of all travel logistics for the conference for international participants; Design and facilitation of an international matchmaking forum; Mentoring and trade training; and networking events; Workshop facilitation and design Capacity building of the Centre for Women in Business; and Quantitative and qualitative measurements of mission outcomes. Further deliverables Identification and recruitment of Caribbean based businesses from the islands of Jamaica and Trinidad & Tobago to attend the CWB Conference in Nova Scotia, Canada; Recruitment of speakers for the CWB Conference from the islands of Jamaica and Trinidad & Tobago to attend the CWB Conference in Canada; Booking and coordination of the travel and logistical arrangement for the Caribbean based businesses recruited for the CWB Conference; Matchmaking for the recruited Caribbean based businesses with the CWB membership and Nova Scotia SMEs during their time in Nova Scotia 9 P a g e Examples of Project Experience for Kisserup International Trade Roots

11 Doing Business in Vietnam Trade, Promotion & Investment Forum Canada, Vietnam 4: Pernille Fischer Boulter, Maria Calcano, Sara Mader, Emily Konrath Embassy of Vietnam in Canada Embassy of Vietnam in Canada Dates (start/end) July - October 2014 Kisserup was contracted by the Embassy of Vietnam in Canada to design and facilitate an incoming bilateral trade forum. The Embassy of Vietnam in Canada hosted a breakfast session at The Westin Hotel in Halifax, Nova Scotia. The Trade Forum was opened by the Premier of Nova Scotia, The Honourable Stephen McNeil, Mr. Mike Savage, Mayor of Halifax Regional Municipality, and the Ambassador Extraordinary & Plenipotentiary of Vietnam to Canada. After the morning session, one on one meetings were held with the Commercial Ambassador of Vietnam and Nova Scotian companies which provided the organizations with the opportunity to learn how their business with Vietnam can develop and grow. and on budget with several Canadian businesses exploring their business opportunities in Vietnam and successfully securing orders in the market. Consistent feedback from project management overwhelmingly complimented the Kisserup team on achieving and exceeding deliverables. Sourcing and booking of event Coordination and management of Project Management; accommodations; stakeholder meetings in-market; Identification and recruitment of Government and private sector representatives as keynote speakers; Identification and recruitment of funding partners; Design and generation of marketing materials for the event; Coordination of event logistics including event promotion, social media and advertising; Generation and management of networking events; Designed and facilitated Stakeholder consultations with Ambassador, trade staff, government representatives and private sector; Designed and facilitated trade and promotion meetings with private sector; and Quantitative and qualitative measurements of mission outcomes. 10 P a g e Examples of Project Experience for Kisserup International Trade Roots

12 SME Trade Mission to the BENELUX 2014 Canada, EU 3: Pernille Fischer Boulter, Paula Lunn, Emily Konrath Nova Scotia Business Inc. (NSBI) & Atlantic Canada Opportunities Agency (ACOA) Nova Scotia Business Inc. (NSBI) & Atlantic Canada Opportunities Agency (ACOA)/Government of Canada Dates (start/end) September - December 2014 Phaff Export Marketing In 2014, Kisserup led B2B and B2G matchmaking and logistics activities for an Atlantic Canada Opportunity Agency and NSBI led mission to the BENELUX. The mission was supported through the Atlantic Canada Opportunities Agency and NSBI and sought to provide each participating company with an opportunity to assess the possibilities in the BENELUX market by meeting pre-qualified potential customers, partners, agents, distributors and other key industry contacts and organizations in the region, as determined by the company. Additionally, this mission included a Europe Educational Mission for New Exporters commencing in Amsterdam, the Netherlands with an In-Market Educational Session. and on budget with delegates successfully securing orders in several European markets. Consistent feedback from mission participants and mission organisers overwhelmingly complimented the Kisserup team on achieving and exceeding deliverables. Design, coordination and facilitation of an inmarket exporting workshop; understanding of the in-market outlets to give companies a better Project Management; purchasing Consultations with stakeholders in advance of mission; Capacity building with SMEs in advance of mission: Identification and selection of qualified EU Key Expert speakers in market; Research and documentation of legislative and voluntary entry requirements in markets; Design and implementation of an online platform for contracting authority to track mission deliverables and schedules; Design and facilitation of individually tailored itineraries for each company specific to their product or service offering; Arranged and coordinated meetings with potential buyers, distributors, agents and retail 11 P a g e Examples of Project Experience for Kisserup International Trade Roots process; B2B and B2G matchmaking and on-site trade mission support; One-on-one trade and export mentoring of SMEs; Matchmaking, onsite translation and interpretation (English-Dutch); Workshop design and facilitation; Logistics coordination; and Quantitative and qualitative measurements of mission outcomes.

13 Business Matchmaking Services for Incoming Chilean Trade Delegation to ICOE 2015 Canada, Chile 3: Pernille Fischer Boulter, Maria Calcano, Carlos Lazcano Atlantic Canada Opportunities Agency (ACOA) and Nova Scotia Business Inc. (NSBI) Atlantic Canada Opportunities Agency (ACOA)/The Government of Canada Dates (start/end) August - November 2014 Kisserup was contracted by Atlantic Canada Opportunities Agency (ACOA) and Nova Scotia Business Inc. (NSBI) to provide trade consulting services and B2B and B2G matchmaking services, and coordinate the logistics and tours of Nova Scotian companies for the in-coming delegation from Chile. The delegation included DFATD Trade Commissioner Ms. Renee Plouffe and representatives from the energy sector, who were in Nova Scotia for the ICOE 2015 conference. and on budget with delegates successfully securing orders with Canadian firms. Consistent feedback from mission participants and mission organisers overwhelmingly complimented the Kisserup team on achieving and exceeding deliverables. Design and facilitation of individually tailored Matchmaking, onsite translation and Project Management; itineraries for each company specific to their interpretation (English-Spanish); and Consultations with stakeholders and SMEs in product or service offering; Quantitative and qualitative measurements of advance of mission: B2B and B2G matchmaking and on-site trade mission outcomes. Consultations with stakeholders in advance of mission support; mission; Logistics coordination; Design and implementation of an online platform for contracting authority to track mission deliverables and schedules; 12 P a g e Examples of Project Experience for Kisserup International Trade Roots

14 Developing and implementing a business-linkaging programme targeting Bangladeshi IT& ITES Information Services (BASIS) and the Dhaka Chamber of Commerce and Industry (DDCI) EU, Bangladesh 4: Pernille Fischer Boulter, Paula Lunn, Keith Boulter, Maria Calcano International Trade Centre International Trade Centre Dates (start/end) August April 2015 Kisserup, along with The United Nations International Trade Centre, BASIS, Dhaka Chamber of Commerce & Industry (DCCI) & Bangladesh NEXT hosted the NTF III Bangladesh IT B2B event in Copenhagen, Denmark on November 19, Kisserup was contracted to provide design, logistics, and arrange for Danish companies within the IT sector to meet with Bangladeshi firms and attend the one day event in Denmark. The event focused on services, apps, and software, and aimed to expose Danish companies to the IT market in Bangladesh. The matchmaking event was part of the NTF III programme, where the objective was to enhance export competitiveness of the IT & ITES sector in Bangladesh by implementing a business-linkaging programme targeting the Danish IT & ITES market for the benefit of Bangladeshi IT& ITES companies. Further, the project aimed at generating new export revenues for the sector. Kisserup was successful in mobilizing Danish companies to participate in the event, in person or via Skype conference calls, of which many met with multiple Bangladeshi companies that met their outsourcing needs. This project was completed on time and on budget with delegates successfully securing orders with Danish firms. 13 P a g e Examples of Project Experience for Kisserup International Trade Roots

15 Project Management; Research and stakeholder consultations with the Danish IT and ITES industry to identify the industry segmentation and potential needs for outsourcing from the Bangladeshi companies in Denmark; Identification of targeted focus sectors within IT and ITES in order to conduct a Systematic Prospecting Campaign that was customized and tailored to the needs to the Bangladeshi companies participating in this mission; B2B matchmaking and trade mission support; Logistics coordination, event planning and organization of visa requirements for incoming delegation; Design and implementation of an online platform for contracting authority to track mission deliverables and schedules; Design of event promotion and marketing within the IT and ITES industry in Denmark; Development of a comprehensive agenda for the event that included a market briefing, background on both the Danish IT and ITES market and the Bangladeshi market, an overview from a Danish-based outsourcing expert and a briefing meeting for 14 Bangladeshi companies in attendance; One-on-One trade and export mentoring of SMEs; and Quantitative and qualitative measurements of mission outcomes. 14 P a g e Examples of Project Experience for Kisserup International Trade Roots

16 SME Trade Mission to Trinidad 2014 CARICOM, Canada 3: Pernille Fischer Boulter, Emily Konrath, Grace Talma Atlantic Canada Opportunities Agency (ACOA), Nova Scotia Business Inc. (NSBI) Atlantic Canada Opportunities Agency (ACOA), Nova Scotia Business Inc. (NSBI)/Government of Canada Dates (start/end) August -December 2014 Kisserup was contracted by Atlantic Canada Opportunities Agency (ACOA) and Nova Scotia Business Inc. (NSBI) to provide trade consulting services, B2B and B2G matchmaking services, and logistic services for a trade mission to Trinidad and Tobago in November, Kisserup provided its services for organizations in a diverse range of sectors. During this trade mission, participants were able to participate in a presentation by the Canadian High Commission in Trinidad, and to meet and mingle with Senior Trade Commissioners and the High Commissioner. Kisserup fully met the contractual obligations and completed all the project elements and deliverables, as per the contract. This project was completed on time and on budget with delegates successfully securing orders in several Caribbean markets. Consistent feedback from mission participants and mission organisers overwhelmingly complimented the Kisserup team on achieving and exceeding deliverables. Identification and selection of qualified Arranged and coordinated meetings with Project Management; speakers in market; potential buyers, distributors, agents and Capacity building with SMEs in advance of mission; Research and documentation of legislative and voluntary entry requirements in markets; retail outlets to give companies a better understanding of the in-market purchasing Consultations with stakeholders and SMEs in advance of mission; Design and implementation of an online platform for contracting authority to track mission deliverables and schedules; Design and facilitation of individually tailored itineraries for each company specific to their product or service offering; process; B2B and B2G matchmaking and on-site trade mission support; Logistics coordination for meetings and events; and Quantitative and qualitative measurements of mission outcomes. 15 P a g e Examples of Project Experience for Kisserup International Trade Roots

17 Institutional Strengthening of PROEXPORT and capacity building of Colombian SMEs to Successfully Export Colombia, Canada Proportion carried out by legal entity 100% (%) 3: Pernille Fischer Boulter, Maria Calcano, Melissa Campbell The Conference Board of Canada & PROEXPORT Colombia Department of Foreign Affairs, Trade and Development - Canada-Americas Trade-related Technical Assistance Program (CATRTA) Dates (start/end) April June 2014 Kisserup was contracted by the Conference Board of Canada under the Canada-Americas Trade Related Technical Assistance (CATRTA) Program for the subproject Building the Capacity of PROEXPORT and Colombian SMEs to Successfully Export to Canada. The Trade Promotion and Capacity Building sub-project was launched as a pilot sub-project through PROEXPORT Colombia, the Colombian Government Trade Promotion Organization. This trade promotion subproject was developed and implemented in collaboration with PROEXPORT to further encourage knowledge transfer, capacity building and strengthen the export promotion expertise for PROEXPORT staff and Colombian SMEs to maximize the possibility of successful export promotion to the Canadian market under the Canada-Colombia Free Trade Agreement (CCFTA). The sub-project maximized the outcome by taking a demand-driven approach to trade promotion and development by engaging a six (6) stage process. The sub-project included consultations with key stakeholders, in-market export rallies across Colombia, market research and technical assistances related to export development plans, opportunity identification resulting in a B2B trade mission for Colombian SMEs to Canada. The purpose of the Trade Promotion and Capacity Building sub-project was to strengthen institutional capacity of PROEXPORT and Colombian SMEs in order to provide PROEXPORT staff with the knowledge and skills required to increase Colombian SME market access to Canada under the existing FTA and increase 16 P a g e Examples of Project Experience for Kisserup International Trade Roots

18 Colombia s innovation and commercialization opportunities within selected service and manufacturing sectors (ICT (Animations, software (SW), industrial (industrial shoes, packaging), cosmetics (natural products), auto-parts, agro-products (processed fruits & vegetables, salsas) and garments (uniforms, swimwear, active/sport wear)). Accordingly, Kisserup designed and implemented the sub-project by promoting and enhancing the international export efforts of Colombian SMEs by providing an export promotion educational training program, international matchmaking opportunities and market access that supported export development to Canada and built capacity in PROEXPORT staff and the export readiness for Colombian companies, with a particular focus on SMEs and women entrepreneurs. and on budget. Consistent feedback from the project management team overwhelmingly complimented the Kisserup team on achieving and exceeding deliverables and the export revenues generated for Colombian SMEs to date exceed CAN $9.8 million. Project Management; Consultations with Colombian government representatives to ensure deliverables met with expectations; Institutional strengthening of PROEXPORT; Capacity building of Colombian SMEs; Design and implementation of an on-line platform for contracting authority to track mission deliverables and schedules; Extensive primary and secondary market research on trade opportunities following the FTA; Design and delivery of Train-the-Trainer curriculum and facilitation of workshops to PROEXPORT staff in four cities in Colombia; Design of curriculum and delivery of an Export Rally in four Colombian cities with total participation from 360 Colombian SMEs; Design and delivery of training sessions in exporting goods and services with total participation from 360 Colombian SMEs; Design of curriculum for mentoring of Colombian SME companies to increase their export potential and development of individual export development plans; Training of PROEXPORT staff specifically on how to prepare prospective buyers lists with approximately 600 prospective buyers identified in preparation for a B2B matchmaking program; One-on-One trade and export mentoring of SMEs; Primary and secondary research, identification of potential leads based on a qualifying criteria for Colombian SMEs; Arrangement of individual B2B and B2G matchmaking for Colombia SMEs in Canada; Development of relationships and export opportunities between the selected Colombian exporters and Canadian buyers; Logistics coordination for meetings and events; Evaluation of the success of the companies at the end of the sub-project implementation; and Quantitative and qualitative measurements of project outcomes. 17 P a g e Examples of Project Experience for Kisserup International Trade Roots

19 Caribbean Renewable Energy Forum (CREF) 2014 Canada, USA, Caribbean 2: Pernille Fischer Boulter, Paula Lunn/ Emily Konrath Maritimes Energy Association Atlantic Canada Opportunities Agency (ACOA)/The Government of Canada Dates (start/end) August November 2014 Kisserup provided trade consulting services and B2B and B2G matchmaking for a 2014 Atlantic Canada Mission to the CREF in Miami, Florida. Kisserup provided matchmaking and on-site trade show support for a group of Atlantic Canadian private sector companies attending CREF 2014 for business and export development. This trade mission was organized by the Maritimes Energy Association and supported through the Atlantic Canada Opportunities Agency and the Nova Scotia Department of Energy. Kisserup fully met the contractual obligations and completed all the project elements and deliverables, as per the contract. The project was completed on time and on budget with delegates successfully securing orders in several Caribbean markets. Consistent feedback from mission participants and mission organisers overwhelmingly complimented the Kisserup team on each of the previous missions. Project Management; Primary and secondary research, identification of potential leads based on a qualifying criteria; Design and implementation of an online platform for contracting authority to track mission deliverables and schedules; Design and facilitation of a Doing Business session for companies attending the mission; Arrangement of B2B and B2G matchmaking and on-site conference support; Logistics coordination; One-on-One trade and export mentoring of SMEs; and Quantitative and qualitative measurements of mission outcomes. 18 P a g e Examples of Project Experience for Kisserup International Trade Roots

20 Specialist consulting services for SME enterprises intending to become suppliers to large-scale energy and mineral resources sectors in Greenland Greenland, Canada and Denmark Proportion carried out by legal entity (%) 25% 2: Pernille Fischer Boulter Government of Greenland Government of Greenland Dates (start/end) (continuation of project from ) Greenland Petroleum Services; CBCL Engineering, Copenhagen Group The purpose of this service contract was to assist Greenland small and micro SME enterprises to develop new skills within the mineral resources sector and the sector for hydropower-based industry. Therefore, the purpose was to prepare the business community in Greenland to be able to match the specific procurement requirements posed by the energy based sectors in a number of areas. The aim was to gradually develop skills on the basis of the specific needs of the enterprises. Furthermore, the objective was to inform the business community in Greenland about the specific opportunities available to suppliers in the sectors and provide tools to exploit these opportunities, for example through establishing strategic partnerships or consortia with other operators. The four overall aspects which the consulting services provided were opportunity analysis, partnerships development (PPP), tender identification and establishment of contracts, qualifications and competences for competitive suppliers. The services provided were designed to inform the business community about current and future opportunities for deliveries within the mineral resources sector and the sector for hydropower-based industries on the basis of updated information about ongoing projects in Greenland and updated knowledge of types and extent of deliveries in demand in the sectors. Establishment of collaboration with relevant public authorities as well as private operators, including rights-holders of mineral resources/hydropower and other services providers occurred. In total, over 130 SMEs participated in the capacity building, 42 courses were designed and facilitated, delivered in 11 towns across Greenland. 19 P a g e Examples of Project Experience for Kisserup International Trade Roots

21 and on budget. Consistent feedback from the project management team overwhelmingly complimented the Kisserup team on achieving and exceeding deliverables. Project Management; Stakeholder consultations via in-person interviews and in market consultations; Design and facilitation of a curriculum for customized safety courses covering international requirements from mining and oil and gas industry, topics include defining Safety at Work, personal safety in the workplace, safe use of equipment and materials, basic safety requirements for the mining, oil and gas industry, current legislation on safety in Greenland vs. Internationally and development of a basic safety strategy; Design of curriculum and facilitation of workshops on Cultural Aspects of International Trade; Design and delivery of Train-the-Trainer curriculum and facilitation of workshops to Government and Municipal economic development staff; Design of curriculum and facilitation of workshops on Network and Partnerships in international Trade; Design of curriculum for international certifications in Mining Safety (OSHA); Research and review of existing legislation in Greenland; Curriculum development and workshop facilitation; and Ongoing monitoring and control, quantitative and qualitative measurements of mission outcomes. 20 P a g e Examples of Project Experience for Kisserup International Trade Roots

22 Review of the Pacific Islands Trade & Invest Pacific Island countries, Geneva, Australia, New Zealand and China 4: Pernille Fischer Boulter, Dav-Ernan Kowlessar, Maria Calcano, Melissa Campbell Pacific Islands Forum Secretariat AusAid, New Zealand, China Dates (start/end) July - December 2013 Kisserup conducted a full review of the Pacific Islands Trade & Invest. The Pacific Islands Trade & Invest is the leading regional trade and investment promotion agency for the Pacific Islands. The network is an agency of the Pacific Islands Forum Secretariat, which is based in Fiji with offices in Auckland, Beijing, Sydney, Tokyo and Geneva. The PT&I offices are regularly reviewed as directed by their respective establishment agreements to provide renewed direction and purpose of their roles and responsibilities. Through an extensive evaluation process, the objective of the review was to determine the medium to long term effectiveness of the role, functions and performance of the PT&I network, measured against its objectives, in meeting the needs of its SME clients in the Pacific Island countries. More specifically, the review aimed to determine the extent to which the PT&I network has addressed those needs effectively. The review included an assessment of the current funding arrangements of PT&I and making recommendations on the appropriate levels of funding needed in the medium to long term. The scope of the review was wide ranging, carried out through a participatory approach by engaging with a broad range of stakeholders in all Forum Island countries that included government representatives, relevant regional agencies, development partners and private sector. To undertake the review, the Kisserup team traveled to Fiji, Papua New Guinea, Samoa, Tonga and Kiribati as well as to the PT&I Offices in Australia, China and New Zealand to complete wide-ranging consultations involving private sector representatives, businesses and key partners including host governments, 21 P a g e Examples of Project Experience for Kisserup International Trade Roots

23 government departments, Forum Member Government officials and regional organisations. While in Samoa, Kisserup attended the Forum Trade Officials (FTOM) and the Forum Trade Ministers Meeting (FTMM) and presented the consultancy framework in order to obtain the views of the Forum Trade Officials and Ministers. The Kisserup Review was adopted by all Member States and the recommendations are under implementation. and on budget. Consistent feedback from the project authority overwhelmingly complimented the Kisserup team on achieving and exceeding deliverables. Project Management; Stakeholder consultations in the Pacific, Australia, China and New Zealand; Research and identification of the Trade and Investment promotion needs of the Pacific Islands region; Exploration of areas for improvement where the PIFS could improve the leadership and management of the PT&I network; Assessment of the funding arrangements and recommendations made on the appropriate levels of funding for the medium to long term; Review the PT&I strategic focus areas and the subsequent service offerings; Assessment of the strengths and adequacy of links with the FIC private sector, governments and stakeholders and identify gaps and opportunities; Assessment of the sustainability of the PT&I network; Data collection and development of a draft report for validation by stakeholders; Draft of Terms of Reference for future funding projects; and Development of a Final report for based on the collected data for Adoption of Pacific Island Member states. 22 P a g e Examples of Project Experience for Kisserup International Trade Roots

24 Greenlandic SME Delegation in Canada for Best Practices and B2B Matchmaking 2013 Greenland, Canada 2: Pernille Fischer Boulter, Sara Mader The Maritimes Energy Association (MEA) Atlantic Canada Opportunities Agency (ACOA)/The Government of Canada Dates (start/end) September - December 2013 The Maritimes Energy Association held their annual Core Conference in In cooperation with this, Atlantic Canada Opportunities Agency (ACOA) and the Maritimes Energy Association (MEA) hosted an incoming delegation from Greenland to develop trade and business opportunities between private sector businesses in Nova Scotia and Greenland. Kisserup was contracted to provide trade consulting services and B2B and B2G matchmaking services for the delegation, as well as arrange various tours of Nova Scotian companies and assist in recruiting for networking events. and on budget with delegates successfully securing orders in Canada. Consistent feedback from mission participants and mission organisers overwhelmingly complimented the Kisserup team on achieving and exceeding deliverables. 23 P a g e Examples of Project Experience for Kisserup International Trade Roots

25 Project Management; Consultations with stakeholders and SMEs in advance of mission; Capacity building with SMEs in advance of mission; Facilitation of Public Private Partnership opportunities; Research and documentation of legislative and voluntary entry requirements in markets; Design and implementation of an on-line platform for contracting authority to track mission deliverables and schedules; Design and facilitation of individually tailored itineraries for each company specific to their product or service offering; Arranged and coordinated meetings with potential buyers, distributors, agents and retail outlets to give companies a better understanding of the in-market purchasing process; B2B and B2G matchmaking and on-site trade mission support; Logistics coordination for meetings and events; One-on-One trade and export mentoring of SMEs; and Quantitative and qualitative measurements of mission outcomes. 24 P a g e Examples of Project Experience for Kisserup International Trade Roots

26 Caribbean Renewable Energy Forum (CREF) 2013 Canada, USA, Caribbean 2: Pernille Fischer Boulter, Paula Lunn Maritimes Energy Association Atlantic Canada Opportunities Agency (ACOA) Dates (start/end) September November 2013 Kisserup provided trade consulting services and B2B and B2G matchmaking for the 2013 Atlantic Canada Mission to the CREF in Aruba. Kisserup provided matchmaking and on-site trade show support for a group of Atlantic Canadian private sector companies attending CREF 2013 for business and export development. This trade mission was organized by the Maritimes Energy Association and supported through the Atlantic Canada Opportunities Agency and the Nova Scotia Department of Energy. Kisserup fully met the contractual obligations and completed all the project elements and deliverables, as per the contract. The project was completed on time and on budget with delegates successfully securing orders in several Caribbean markets. Consistent feedback from mission participants and mission organisers overwhelmingly complimented the Kisserup team on achieving and exceeding deliverables. Project Management; Primary and secondary research, identification of potential leads based on a qualifying criteria; Design and implementation of an online platform for contracting authority to track mission deliverables and schedules; Design and facilitation of a Doing Business In session for companies attending the mission; One-on-One trade and export mentoring of SMEs; Arrangement of B2B and B2G matchmaking and on-site conference support; Logistics coordination; and Quantitative and qualitative measurements of mission outcomes. 25 P a g e Examples of Project Experience for Kisserup International Trade Roots

27 Export Continuum at the Centre for Women in Business Canada 2: Pernille Fischer Boulter, Melissa Cameron Centre for Women in Business Centre for Women in Business Dates (start/end) January - June 2013 In June 2013, Kisserup designed and delivered an interactive and participatory session to participating companies in the Advanced Management and Mentoring Program (AMMP) at the Centre for Women in Business (CWB) in Bedford, Nova Scotia. The objectives of the presentation to participants was to build capacity of both new and experienced exporters and support the growth and development of companies enrolled in AMMP. Kisserup fully met the contractual obligations and completed all the project elements and deliverables, as per the contract. This project was completed on time and on budget. Consistent feedback from the project management team overwhelmingly complimented the Kisserup team on achieving and exceeding deliverables Project Management; Capacity building for CWB staff; Institutional strengthening of CWB; Consultations with stakeholders in Government, NGO and private sector; Design of curriculum and facilitation of workshops; Capacity building training; Mentoring of Centre for Women in Business clients; and Quantitative and qualitative measurements of project outcomes. 26 P a g e Examples of Project Experience for Kisserup International Trade Roots

28 SME Trade Mission to Jamaica and the Bahamas 2013 CARICOM, Canada 4: Pernille Fischer Boulter, Melissa Cameron, Kayanne Anderson, Donald Dermitte Atlantic Canada Opportunities Agency (ACOA) and Nova Scotia Business Inc. (NSBI) Atlantic Canada Opportunities Agency (ACOA) and Nova Scotia Business Inc. (NSBI)/Government of Canada Dates (start/end) June 2013 Kisserup was contracted to provide trade consulting services and B2B and B2G matchmaking services for the Atlantic Canada Opportunities Agency (ACOA) and Nova Scotia Business Inc. (NSBI) trade mission to Jamaica and The Bahamas. Delegates attended the Jamaica Export Gala Awards in Jamaica as part of local involvement activities. The multi-sectorial trade mission activities began in Jamaica, and moved on to The Bahamas, where the trade mission was concluded. The delegation secured several business opportunities in both markets. and on budget with delegates successfully securing orders in several Caribbean markets. Consistent feedback from mission participants and mission organisers overwhelmingly complimented the Kisserup team on achieving and exceeding deliverables. Project Management; Consultations with stakeholders and SMEs in advance of mission; Identification and selection of qualified speakers in market; Research and documentation of legislative and voluntary entry requirements in markets; Design and implementation of an online platform for contracting authority to track mission deliverables and schedules; Design and facilitation of individually tailored itineraries for each company specific to their product or service offering; understanding of the in-market purchasing process; B2G matchmaking and on-site trade mission support; Arranged and coordinated meetings with potential buyers, distributors, agents and retail outlets to give companies a better B2B and Logistics coordination for meetings and events; One-on-One trade and export mentoring of SMEs; and Quantitative and qualitative measurements of mission outcomes. 27 P a g e Examples of Project Experience for Kisserup International Trade Roots

29 Suriname 2: Pernille Fischer Boulter, Melissa Cameron German International Cooperation (GIZ) German International Cooperation (GIZ) Dates (start/end) April 2013 Suriname Business Forum for Agri-Fresh Produce Kisserup was contracted by the German International Cooperation (GIZ) to design and deliver a workshop on The Requirements for Accessing Markets, as well as an EU Export Passport and an EU Buyers Directory for the two-day Suriname Business Forum for Agriculture Fresh Produce. The purpose of the forum was to bring together exporters of fresh produce in the region to discuss challenges and opportunities, create collaboration among fresh food producers and explore investment possibilities in the region. and on budget. Consistent feedback from the project management team overwhelmingly complimented the Kisserup team on achieving and exceeding deliverables. Project Management; Primary and secondary market research in order to identify opportunities for the Caribbean Agri-Foods Exporters; Primary and secondary market research in order to identify legislative, voluntary and buyer requirements in the EU; Interact with a Steering Committee of stakeholders to ensure deliverables met with expectations; Curriculum workshop design and facilitation; Development of marketing and promotional materials, as well as, business directories; Design and distribution of EU Buyers Guide; Capacity building for the Suriname Business Forum for Agriculture Fresh Produce; Export and trade mentoring; and Quantitative and qualitative measurements of project outcomes. 28 P a g e Examples of Project Experience for Kisserup International Trade Roots

30 Promotion of trade opportunities for innovative high values Colombia agricultural products, to generate higher and more sustainable income for producers by improving the value of agricultural products through the use of IP branding, maximizing intangible IP value, and innovation 2012 Colombia, Canada Proportion carried out by legal entity (%) 25% 2: Pernille Fischer Boulter, Melissa Cameron Public Interest Intellectual Property Advisors Government of Canada (CIDA) Dates (start/end) January - August 2013 In 2013, Kisserup was contacted as trainers and Key Experts in an export and Intellectual Property (IP) training program designed by PIIPA, in conjunction with the Colombian IP office and PROEXPORT. The program was designed to promote trade opportunities in the Canadian market for innovative high values Colombia agricultural products, and support the capacity to generate higher and more sustainable income for producers by improving the value of agricultural products through the use of IP branding, maximizing intangible IP value, and innovation. PIIPA is a leading non-profit organization based in Washington, DC that provides pro bono intellectual property legal services to organizations in developing countries. Kisserup fully met the contractual obligations and completed all the project elements and deliverables, as per the contract. This project was completed on time and on budget. Consistent feedback from the project management team overwhelmingly complimented the Kisserup team on achieving and exceeding deliverables. 29 P a g e Examples of Project Experience for Kisserup International Trade Roots

31 Interaction with a Steering Committee of stakeholders of government and NGOs representatives to ensure deliverables met with expectations; Primary and secondary market research in order to identify opportunities for the Colombian Exporters of Agri-Food products; Curriculum design and workshop facilitation; Capacity building of PROEXPORT Staff; Institutional strengthening of PIIPA staff; Export and trade mentoring of Colombian SMEs in Agri-Foods sector; One-on-One trade and export mentoring of SMEs; and Quantitative and qualitative measurements of project outcomes. 30 P a g e Examples of Project Experience for Kisserup International Trade Roots

32 Colombia- Canada FTA Seminars 2012 Colombia, Canada 1: Pernille Fischer Boulter PROCOLOMBIA PROEXPORT COLOMBIA Canada and In-Kind by Kisserup Dates (start/end) September - October 2012 Kisserup was invited to design and facilitate trade sessions at PROEXPORT s Seminario de Opportunidades Canada for delivery in 8 cities across Colombia. These seminars, highlighting trade opportunities with Canada, were held in the Colombian cities of Bogota, Medellin, Cartagena, Barranquilla, Cali, Pereira, Bucaramanga and Cucuta, with the aim of publicizing the benefits and opportunities from Colombia s Free Trade Agreement (FTA) with Canada. Kisserup s presentation provided an overview of doing business in Canada with an emphasis on the Colombia- Canada FTA. and on budget. Consistent feedback from the project management team overwhelmingly complimented the Kisserup team on achieving and exceeding deliverables. Interaction with Colombian government representatives; Primary and secondary market research in order to identify opportunities for the Colombian exporters; Design of graphic illustrations to explain the Free Trade Agreement opportunities and reach; Gathering of product samples to market; Curriculum design and workshop facilitation; Capacity building of PROEXPORT staff; and Quantitative and qualitative measurements of project outcomes. 31 P a g e Examples of Project Experience for Kisserup International Trade Roots

33 Caribbean Renewable Energy Forum (CREF) 2012 Canada, USA, Caribbean 2: Pernille Fischer Boulter, Paula Lunn Maritimes Energy Association Atlantic Canada Opportunities Agency (ACOA)/The Government of Canada Dates (start/end) September November 2012 Kisserup provided trade consulting services and B2B and B2G matchmaking for the 2012 Atlantic Canada Mission to the CREF in Puerto Rico. Kisserup provided matchmaking and on-site trade show support for a group of Atlantic Canadian private sector companies attending CREF 2012 for business and export development. This trade mission was organized by the Maritimes Energy Association and supported through the Atlantic Canada Opportunities Agency and the Nova Scotia Department of Energy. and on budget with delegates successfully securing orders in several Caribbean markets. Consistent feedback from mission participants and mission organisers overwhelmingly complimented the Kisserup team on achieving and exceeding deliverables. Project Management; Primary and secondary research, identification of potential leads based on a qualifying criteria; Design and implementation of an online platform for contracting authority to track mission deliverables and schedules; Design and facilitation of a Doing Business In session for companies attending the mission; One-on-One trade and export mentoring of SMEs; Arrangement of B2B and B2G matchmaking and on-site conference support; Logistics coordination; and Quantitative and qualitative measurements of mission outcomes. 32 P a g e Examples of Project Experience for Kisserup International Trade Roots

34 SME Capacity building and development of Export Marketing Plans for goods originating in Jamaica, 2012 Jamaica Proportion carried out by legal entity (%) 25% 2: Pernille Fischer Boulter, Melissa Cameron Jamaica Promotions Corporation (JAMPRO) Jamaica Promotions Corporation (JAMPRO) Dates (start/end) June - November 2012 Kisserup was engaged by Jamaica Promotions Corporation (JAMPRO) to provide consulting services to develop comprehensive Export Marketing Plans for Jamaican exporters under a new initiative, Export Max: Enterprise Development for Export Growth Programme. Kisserup worked with Jamaican exporters and export ready firms with strong export potential for specialized assistance ranging from business development to export promotion support. The businesses represented the following sectors: agro-processing (food and beverage), pharmaceutical, personal care, fashion, apparel, and sportswear. and on budget. Consistent feedback from the project management team overwhelmingly complimented the Kisserup team on achieving and exceeding deliverables. Project Management; Consultations with stakeholders and industry associations Research on legislative and voluntary requirement for export to the EU; Development of export marketing plans for Jamaican exporters; Capacity building and business skills development of JAMPRO staff; Export promotional support; Trade training; and Mentoring; Quantitative and qualitative measurements of project outcomes. 33 P a g e Examples of Project Experience for Kisserup International Trade Roots

35 Research Study on the Trinidad And Tobago Market for Canadian Building Products Canada, Trinidad and Tobago 3: Pernille Fischer Boulter, Melissa Cameron, Craig Morrison Canada Mortgage and Housing Corporation (CMHC) Canada Mortgage and Housing Corporation (CMHC) Dates (start/end) February July 2012 Kisserup was contracted by the Canadian Mortgage and Housing Corporation to conduct a research study on the Trinidad and Tobago market for Canada building products. This report encompassed a strong research component where quantitative and qualitative data on the current state and outlook of the construction sector in this market was collected. Further, the preferences and trends in the housing stock were researched, analysed, and outlined in the final report. Potential opportunities, areas of growth and market trends were identified in the market, as well as best market entry strategies. An overview of construction practices in the market was documented, along with consumer preferences, trade and code concerns at the local and regional level, and a listing of exemptions and incentives available for Canadian exporters. This project had a strong focus on value-added wood products and the construction sector. A list of products in greatest demand was created in order to guide exporters in maximising their success in market. and on budget. Consistent feedback from project management overwhelmingly complimented the Kisserup team on achieving and exceeding deliverables. Market research on the current state and Generation of a list of high demand Project Management; outlook of the construction sector in products for exporters to utilize in export endeavours; 34 P a g e Examples of Project Experience for Kisserup International Trade Roots

36 Primary and secondary market research in order to identify opportunities for Canadian businesses in the market; Primary and secondary research on buyers requirements and involuntary requirements; Trinidad and Tobago, with emphasis on Canadian building products; Extensive market research on the preferences and trends in the housing marketing in Trinidad and Tobago; Identification of potential opportunities, areas of growth and market trends for Canadian businesses; and Monitoring and evaluation. 35 P a g e Examples of Project Experience for Kisserup International Trade Roots

37 Capacity Building for the Caribbean Association of Small and Medium Enterprises (CASME) / Small Business Associations to develop their services to Caribbean SMEs and improve publicprivate dialogue (CAR 6149) Caribbean-wide 5: Rohan Smith, Leotis Buchannan, Melissa Cameron, Pernille Fischer Boulter, Ria De Gannes Centre for the Development of Enterprise (CD) PRIMS Unit 8th EDF Dates (start/end) January - June 2011 The objective of this project, Capacity Building for the Caribbean Association of Small and Medium Enterprises (CASME), is to enable their member companies/business to benefit from the commercial opportunities presented by the Caribbean Single Market & Economy and the EPA. The specific objectives of this project, which Kisserup were contracted to perform, were to build capacities of CASME and SBA staff to develop, implement and maintain a shared web-based platform to share best practices and jointly undertake activities. Further, Kisserup was contracted to ensure that the materials and best practices developed during project CAR/6138 were transferred to the CASME platform and staff across the Caribbean Region were trained in order to build capacity in use of the web platform. Further, this project enabled CASME to co-ordinate and share information more broadly on what is being done by other agencies and stakeholders to support the SME sector and ensured full compatibility with the other platforms, to ensure results are interactively shared with the wider target group of IOs in the region. The project was subsequently showcased as Best Practices in SME Development in Brussels. Kisserup fully met the contractual obligations and completed all the project elements and deliverables, as per the contract. This project was completed on time and on budget. Consistent feedback from project management overwhelmingly complimented the Kisserup team on achieving and exceeding deliverables. 36 P a g e Examples of Project Experience for Kisserup International Trade Roots

38 Project Management; Needs assessment of Caribbean Small Business Associations (SBAs); Logistics coordination for SBAs; CASME/SBA web-based platform was developed and made fully operational with Caribbean SBAs; IP secured for Caribbean SBAs; Staff at CASME and three leading Caribbean SBAs were trained and mentored to provide back-up support for all CASME members using the website; Operational linkage with COM4DEV was established and maintained; Capacity building of the COM4DEV team (Brussels and Caribbean Observatory) who were better informed on Caribbean IO requirements; Capacity building of CASME members; Institutional strengthening of CASME; Evaluation of the training at the end of the sub-project implementation; and Quantitative and qualitative measurements of project outcomes. 37 P a g e Examples of Project Experience for Kisserup International Trade Roots

39 Preparation of Scoping Proposal for Regional Private Sector Development Programme (CAR 6290) Caribbean-wide: CARICOM countries (Antigua and Barbuda, The Bahamas, Barbados, Belize, Dominica, Grenada, Guyana, Haiti, Jamaica, Montserrat, Saint Lucia, St. Kitts and Nevis, St. Vincent and the Grenadines, Suriname, Trinidad and Tobago) 3: Pernille Fischer Boulter, Ria Ramlachan De Gannes, Richard Joseph Centre for the Development of Enterprise (CDE) PRIMS Unit 8th EDF: PROINVEST Dates (start/end) January - June 2011 Kisserup was contacted by the Centre for the Development of Enterprise (CDE) PRIMS Unit to prepare a Scoping Proposal for Regional Private Sector Development Programme (CAR 6290). This proposal was designed to enable Caribbean Regional Organisations (REGs) to design, finance and successfully implement a large scale regional private sector development programme (PSDP) and ensure that future a PSDP compliments and builds on the experience of other programmes. These REGs consist of the Organization of Eastern Caribbean States (OECS), the Caribbean Community and Common Market (CARICOM), the Forum of Caribbean ACP States (CARIFORUM) and the Association of Caribbean States (ACS). The specific objectives of the project were to enable the Caribbean REGs, in specific the CARIFORUM/CARICOM Secretariat, to identify PSD (Private Sector Development) priorities and if required, prepare a financing proposal for a regional PSDP and; to improve REG co-ordination of PSD programmes and projects within the region. This project received technical and financial support from Pro Invest to provide capacity building support to enable the Caribbean REGs CARIFORUM/ CARICOM Secretariat, while working closely with private sector stakeholders, to prepare a financing proposal for a regional PSDP which will be financed from EDF funds and implemented by the REGs and also to better supervise the implementation of PSDPs in the region. The final Regional PSDP was endorsed by the CARICOM Secretariat and the OECS EDU and the project was showcased as Best Practices in ACP by the EU. 38 P a g e Examples of Project Experience for Kisserup International Trade Roots

40 and on budget. Consistent feedback from project management overwhelmingly complimented the Kisserup team on achieving and exceeding deliverables. Project Management; Briefing / planning meeting(s) with CARICOM Secretariat / CARIFORUM to agree on proposed objectives, methodology, responsibilities; Desk Research collection and review of available information on current /planned programme and listings of donors; Fieldwork meetings with key stakeholders including CARICOM Secretariat/CARIFORUM, the Organisation of Eastern Caribbean States (OECS) Secretariat, the Office of Trade Negotiations (OTN), Caribbean Export (CEDA), the Caribbean Association of Industry & Commerce (CAIC), and donors; Recruitment of stakeholder representation in Startup workshops and validation workshops from all CARIFORUM Member states; Logistics arrangement of travel, accommodation and per diems of all stakeholders through REG workshops; Needs analysis and action plan on PSDP coordination designed and facilitated; Draft of Regional PSDP proposal; Curriculum and workshop development, as well as, workshop facilitation for up to 45 participants; Preparation of a finalized Caribbean wide PSDP proposal and design of accompanying action plan; Evaluation of the training at the end of the sub-project implementation; and Quantitative and qualitative measurements of project outcomes; Monitoring and evaluation. 39 P a g e Examples of Project Experience for Kisserup International Trade Roots

41 SME European Educational Program to London, UK, 2013 Canada, EU 3: John Bell, Melissa Cameron, Pernille Fischer Boulter Atlantic Canada Opportunities Agency (ACOA), Nova Scotia Business Inc. (NSBI) Atlantic Canada Opportunities Agency (ACOA), Nova Scotia Business Inc. (NSBI) Dates (start/end) December March 2012 Kisserup was contract to supply export consultancy services to better prepare local companies for an export mission to London, UK. Meetings with buyers, distributors, agents and grocery and/or retail tours were arranged by Kisserup to give companies a better understanding of the purchasing process while in the UK. and on budget. Consistent feedback from the project management team overwhelmingly complimented the Kisserup team on achieving and exceeding deliverables. B2B and B2G matchmaking and on-site One-on-One trade and export mentoring Project Management; trade mission support; of SMEs; Consultations with stakeholders and SMEs in advance of mission; Design and implementation of an on-line platform for contracting authority to track Logistics coordination for meetings and events; and Identification and selection of qualified mission deliverables and schedules; Quantitative and qualitative speakers in market; Research and documentation of legislative and voluntary entry requirements in markets; Design and facilitation of individually tailored itineraries for each company specific to their product or service offering; measurements of mission outcomes. Arranged and coordinated meetings with potential buyers, distributors, agents and retail outlets to give companies a better understanding of the in-market purchasing process; 40 P a g e Examples of Project Experience for Kisserup International Trade Roots

42 Centre for Women in Business, International Sales and Distribution Workshop Canada 2: Pernille Fischer Boulter, Melissa Cameron Centre for Women in Business Centre for Women in Business/Government of Canada Dates (start/end) December 2011 Kisserup was engaged by the Centre for Women in Business (CWB) to conduct a comprehensive and effective strategy for women entrepreneurs and business leaders in Nova Scotia. Evaluating target markets, sales principals, logistics, and distribution strategies were discussed. and on budget. Consistent feedback from the project management team overwhelmingly complimented the Kisserup team on achieving and exceeding deliverables. Project Management; Design of curriculum and facilitation of a workshop presented to women entrepreneurs; Export mentoring of individual members; Trade and export support, capacity building of members; and Quantitative and qualitative measurements of project outcomes. 41 P a g e Examples of Project Experience for Kisserup International Trade Roots

43 Review of the Legal Framework in CARIFORUM States with respect to Investment and the flow of investment between CARIFORUM States and the European Union CARIFORUM, EU 2: Pernille Fischer Boulter, Juan Carracdeo Botifoll Caribbean Community (CARICOM) Secretariat Contact information of client for reference Mr. Percival Marie, Secretary General, CARIFORUM Caribbean Community (CARICOM) Secretariat Turkeyen, Greater Georgetown Guyana Telephone: /75 (switchboard) 2009 EDF Dates (start/end) October March P a g e Examples of Project Experience for Kisserup International Trade Roots

44 Kisserup was contracted by the CARICOM Secretariat to conduct a review of the Legal Framework in CARIFORUM States with respect to investment and the flow of investment between CARIFORUM States and the European Union (EU). The overall objective of the project was to provide the CARIFORUM States with information on the flow of investment between the EU and CARIFORUM and the impact of CARIFORUM s liberalization commitments, with a view to deciding on areas for the progressive liberalisation of investments. The purpose of the project was to provide appropriate technical guidance to allow informed decisions to be taken in respect of the region s obligations under the Investment and Commercial Presence obligations of the CARIFORUM-EU EPA taking due account of the investment legal framework, investment environment and the flow of investment from the EU to CARIFORUM. The result was an improved climate for the flow of investment from the EU to CARIFORUM. The resulting report is being used as a benchmark study in the region. and on budget. Consistent feedback from the project management team overwhelmingly complimented the Kisserup team on achieving and exceeding deliverables. Project Management; A full review of the CARIFORUM-EU EPA Agreement and the commitments on investment and commercial presence completed; A full review all CARIFORUM relevant legislation, regulations, administrative procedures documented; Identification of the investment environment and the flow of investment between CARIFORUM and the EU completed; Monitoring and evaluation of trade flow impacts; Documentation of the impact of the investment liberalization commitments and identification of areas for progressive liberalization completed; Travel to identified CARIFORUM States to conduct field research on investment and conduct interviews with relevant officials concerning investment and to conduct stakeholder consultations; Stakeholder outreach and consultation in all CARIFOUM member states; Collection and documentation of investment data from all CARIFORUM States; Research, review and listing of commitments in international agreements undertaken by CARIFORUM States and the EU for consistency with the EPA documented; Review of the architecture of commercial presence provisions against any relevant benchmarks completed and documented; Generation of data to adequately illustrate impact of EPA, drafting of final report for validation; and Quantitative and qualitative measurements of project outcomes. 43 P a g e Examples of Project Experience for Kisserup International Trade Roots

45 Export of Goods and Services to the European Union Jamaica, EU 3: Pernille Fischer Boulter, Melissa Cameron, Mike Gimblett The Private Sector Organization of Jamaica (PSOJ) Caribbean Development Bank Dates (start/end) March - September 2011 Kisserup was awarded two contracts by the Private Sector Organization of Jamaica (PIOJ) - Export of Goods and Export of Services. The objectives were to provide Jamaican exporters with information on market access opportunities in The EU. Exporters were shown limitations in specific EU markets, learned how to access the markets, and received the important points of contact preparation. Kisserup held workshops, prepared toolkits, performed market research, and assessed individual needs to help Jamaica s economy flourish. and on budget. Consistent feedback from the project management team overwhelmingly complimented the Kisserup team on achieving and exceeding deliverables. Project Management; Stakeholder consultations in advance of project initiation; Review of EPA; Needs assessment of Jamaican goods and service exporters; Development of curriculum for goods and services exporters; Facilitation of participatory workshops; Design and preparation of export toolkits; Extensive primary and secondary market research; An assessment of individual SMEs in order to provide export mentoring and capacity building support; and Quantitative and qualitative measurements of project outcomes. 44 P a g e Examples of Project Experience for Kisserup International Trade Roots

46 Specialist consulting services for SME enterprises intending to become suppliers to large-scale energy and mineral resources sectors in Greenland Greenland, Canada and Denmark Proportion carried out by legal entity (%) 20% 2: Pernille Fischer Boulter, Melissa Campbell Government of Greenland Government of Greenland Dates (start/end) Ramboll Management Group The purpose of this service contract was to assist Greenland small and micro SME enterprises to develop new skills within the mineral resources sector and the sector for hydropower-based industry. Therefore, the purpose was to prepare the business community in Greenland to be able to match the specific procurement requirements posed by the energy based sectors in a number of areas. The aim was to gradually develop skills on the basis of the specific needs of the enterprises. Furthermore, the objective was to inform the business community in Greenland about the specific opportunities available to suppliers in the sectors and provide tools to exploit these opportunities, for example through establishing strategic partnerships or consortia with other operators. The four overall aspects which the consulting services provided were opportunity analysis, partnerships development (PPP), tender identification and establishment of contracts, qualifications and competences for competitive suppliers. The services provided were designed to inform the business community about current and future opportunities for deliveries within the mineral resources sector and the sector for hydropower-based industries on the basis of updated information about ongoing projects in Greenland and updated knowledge of types and extent of deliveries in demand in the sectors. Establishment of collaboration with relevant public authorities as well as private operators, including rights-holders of mineral resources/hydropower and other services providers occurred. and on budget. Consistent feedback from the project management team overwhelmingly complimented the Kisserup team on achieving and exceeding deliverables. 45 P a g e Examples of Project Experience for Kisserup International Trade Roots

47 Stakeholder consultations with via inperson interviews and in market consultations; Gap analysis of skilled and unskilled labour shortage required in the energy and mineral sector; Design and delivery of Train-the-Trainer curriculum and facilitation of workshops to Government and Municipal economic development staff; Design of a curriculum for customized safety courses covering international requirements from mining and oil and gas industry, topics include defining Safety at Work, personal safety in the workplace, safe use of equipment and materials, basic safety requirements for the mining, oil and gas industry, current legislation on safety in Greenland vs. Internationally and development of a basic safety strategy; Research and review of existing legislation in Greenland; Curriculum development and workshop facilitation; and Ongoing monitoring and control, quantitative and qualitative measurements of mission outcomes. 46 P a g e Examples of Project Experience for Kisserup International Trade Roots

48 Caribbean Development Bank Gender Assessments Anguilla, Canada 4: Grace Talma, Melissa Cameron, Joel Simpson, Pernille Fischer Boulter Caribbean Development Bank Kisserup was engaged by the Caribbean Development Bank (CDB) Dates (start/end) May October 2011 Kisserup was engaged by the Caribbean Development Bank (CDB) to conduct a comprehensive gender assessment of the social, economic and governance sectors in Anguilla, one of the CDB s borrowing member countries (BMCs) for gender mainstreaming. The gender dimension of poverty in both rural and urban contexts are the key rationale for addressing gender inequality in CDB s programming in BMC s. The Bank in its Gender Equality framework, seeks to incorporate a results-based approach as part of the overall programming and poverty reduction strategy. and on budget. Consistent feedback from the project management team overwhelmingly complimented the Kisserup team on achieving and exceeding deliverables. Project Management; Stakeholder consultations; Extensive market research (primary and secondary) on the social, economic and governance sectors in Anguilla; Workshop design facilitation for civil society; Report generation; Validation workshop; Ongoing monitoring and control, quantitative and qualitative measurements of mission outcomes. 47 P a g e Examples of Project Experience for Kisserup International Trade Roots

49 Institutional Strengthening and capacity building of Nigeria Export Promotion Free Zone Managers, 2011 Nigeria 2: Pernille Fisher Boulter, Ronald Rose Nigeria Export Zones Processing Authority (NEPZA) Nigeria Export Zones Processing Authority (NEPZA) Dates (start/end) January - April 2011 Kisserup delivered a series of training workshops to members of the Nigeria Export Zones Processing Authority (NEPZA). Groups representing senior levels of NEPZA management travelled from Nigeria to Canada to attend workshops that were facilitated by Kisserup s President and CEO, Ms. Pernille Fischer Boulter. The training program consisted of a series of workshops from the Forum of International Trade Training s (FITT) Going Global workshop series, designed to given an overview on some of the fundamental issues associated with international trade. To complement each of the workshops, Subject Matter Experts from the local business community (including Kisserup Associate Mr. Ronald Rose), shared their expertise and experiences with customized presentations and question and answer sessions. The feedback from the participants confirmed the training was a resounding success. Kisserup fully met the contractual obligations and completed all the project elements and deliverables, as per the contract. This project was completed on time and on budget. Consistent feedback from the project management team overwhelmingly complimented the Kisserup team on achieving and exceeding deliverables. Capacity building of NEPZA staff; Quantitative and qualitative measurements Project Management; Curriculum design based upon Needs of project outcomes Needs Assessment of NEPZA staff; Assessment findings; Workshop facilitation; and 48 P a g e Examples of Project Experience for Kisserup International Trade Roots

50 Capacity Building for CARICOM Secretariat and CASME/Small Business Associations to Develop Their Services to Caribbean SMEs and Improve Public-Private Dialogue (CAR 6138) CARIFORUM, EU 3: Pernille Fischer Boulter, Ria Ramiachan De Gannes, Melissa Cameron Centre for the Development of Enterprise (CDE) PRIMS Unit 8th EDF Dates (start/end) August - December 2010 In 2010, Kisserup was contracted to enable Caribbean wide SME Business Support Organizations (BSOs) to provide enhanced support for Small and Medium Sized Enterprises (SMEs) throughout the Caribbean region to better assist them with the future development of the SME sector. The project supported the ongoing efforts of CARICOM to develop the Caribbean Single Market Economy CSME as an internationally competitive economy through efforts to enlarge market access. The purpose of this technical assistance was to provide shared data on the SME environment within CASME, an agreed institutional capacity building plan for regional and national BSOs, an updated/finalized draft model bill, and practical improvement in cooperation between public-private and regional-national partners. The project, which received technical and financial support from PRO Invest, provided specific and practical assistance to the CARICOM Secretariat, the Caribbean Association of Small & Medium Enterprises (CASME) and national BSOs representing Caribbean SMEs. Kisserup provided technical assistance and upon conclusion the project achieved the following results: An agreed upon and shared definition of the SME sector; A clear procedure for the regular and on-going collection of data on the SME sector; A complete review on the constraints facing the SME sector; Identification of current SME support initiatives and donors; Identification and prioritization of key policy, commercial and financial constraints affecting SME development; An updated and finalized draft of the model bill - Small and Medium Business Development Act; 49 P a g e Examples of Project Experience for Kisserup International Trade Roots

51 Clear examples of Best Practices being identified and shared; An agreed upon needs analysis and action plan for building institutional capacity;revival of a dormant CASME Board and set up of regional wised CASME Secretariat representing more than 30,000 SMEs Caribbean wide; A completed TA/financing proposal; and Improved networking and co-operation between public and private sector BSOs. The project was showcased by EU Donors as Best Practices for SME development in ACP. and on budget. Consistent feedback from the project management team overwhelmingly complimented the Kisserup team on achieving and exceeding deliverables. Project Management; Stakeholder consultations in advance of project initiation; Primary and secondary research; Design and implementation of Institutional needs analysis; Design and implementation of strategy/action planning with all stakeholders; Institutional strengthening of REGs; Updating, drafting and finalising mode SME Business Bill; Logistics and travel arrangement for all CARIFORUM participants; Design and facilitation of regional start-up workshops with SMEs, BSO, stakeholders and donor participation from all of CARICOM countries were designed and facilitated; Design and facilitation of Validation Workshop; Draft TA funding applications; and Quantitative and qualitative measurements of project outcomes. 50 P a g e Examples of Project Experience for Kisserup International Trade Roots

52 Sustainable EduTourism Conference in Havana Cuba, Canada Proportion carried out by legal entity (%) 20% 2: Pernille Fischer Boulter, Melissa Cameron GWA Training Government of Canada Dates (start/end) November 2010 The Canadian EduTourism Assoc. (CETA) held its Annual International Conference on Sustainable EduTourism November 7th-9th, 2010 in Havana, Cuba. Leading experts in the fields of Education, Culture and Tourism/Hospitality provided insight, stimulated discussion, and facilitated capacity-building action plans on how to identify and move forward with creative EduTourism initiatives. Kisserup was contracted as a subject matter expert on export, designing and delivering training workshops to Cuban Government representatives. and on budget. Consistent feedback from the project management team overwhelmingly complimented the Kisserup team on achieving and exceeding deliverables. Design and facilitation of presentation; Quantitative and qualitative Interaction with stakeholders in country; Trade mentoring of participants; and measurements of project outcomes. Design and implementation of capacity building curriculum; 51 P a g e Examples of Project Experience for Kisserup International Trade Roots

53 Canada, Jamaica Proportion carried out by legal entity (%) 25% 1: Pernille Fischer Boulter EduNova IDB and CIDA/Government of Canada Dates (start/end) May - September 2010 Improving the Competitiveness of Family Owned Businesses Through Corporate Governance EDUNOVA Kisserup joined a team organized by EduNova to facilitate Corporate Governance In Family Businesses seminars for the Private Sector Organization of Jamaica (PSOJ) as part of the improving the Competitiveness of Family Businesses through Corporate Governance project. The purpose of the IDB funded project was to increase the overall competitiveness and sustainability of family owned and operated micro, small, and medium sized enterprises in Jamaica. Kisserup was contract to design and facilitate seminars across Jamaica, facilitating the capacity building of Jamaican family owned and operated micro, small, and medium sized enterprises. and on budget. Consistent feedback from the project management team overwhelmingly complimented the Kisserup team on achieving and exceeding deliverables. Design and delivery of Train the Trainer One-on-One trade mentoring; and workshops; Quantitative and qualitative measurements of Consultations with stakeholders in advance of Workshop design and facilitation across project outcomes. project; Needs assessment of family owned businesses in Jamaica; Jamaica; Capacity building of PSOJ staff and local consultants; 52 P a g e Examples of Project Experience for Kisserup International Trade Roots

54 Centre for Women in Business Initiative Exporting for Success Canada 2: Melissa Cameron, Pernille Fischer Boulter Centre for Women in Business Centre for Women in Business Dates (start/end) May 2010 Kisserup was selected by women owned businesses in Atlantic Canada to provide mentoring services under the Export for Success: Women in Business Initiative, a program presented by the Centre for Women in Business (CWB). The initiative is designed to give women business owners assistance to achieve growth targets through exporting. and on budget. Consistent feedback from the project management team overwhelmingly complimented the Kisserup team on achieving and exceeding deliverables. Project Management; Design and facilitation of trade training curriculum; One-on-one export mentoring; Capacity building; and Institutional strengthening of the Centre for Women in Business. Quantitative and qualitative measurements of project outcomes. 53 P a g e Examples of Project Experience for Kisserup International Trade Roots

55 European Opportunities Workshop for SMEs in Atlantic Canada Canada 2: Melissa Cameron, Pernille Fischer Boulter Agriculture and Agri-Food Canada Agriculture and Agri-Food Canada Dates (start/end) March 2010 Kisserup designed and facilitated two presentations on Packaging and Labelling Basics for Market Entry into the EU with the focus on Germany for European opportunities seminars. These seminars were presented by the Atlantic Food and Beverage processors Association and Agriculture and Agri-Food Canada, in cooperation with Business New Brunswick, New Brunswick Department of Fisheries, Nova Scotia Department of Agriculture, Fisheries and Aquaculture, ACOA and the Canadian Consulate of Dusseldorf. Participants learned about the market for agri-food and seafood products in Europe, and the best ways to penetrate this market. and on budget. Consistent feedback from the project management team overwhelmingly complimented the Kisserup team on achieving and exceeding deliverables. Research and documentation of legislative and Capacity building; Project Management; voluntary entry requirements in markets; Trade mentoring; and Consultations with stakeholders and SMEs in advance of project implementation; Workshop design and facilitation; Curriculum development; Quantitative and qualitative measurements of project outcomes. 54 P a g e Examples of Project Experience for Kisserup International Trade Roots

56 Caribbean Specialty Food Manufacturers and Exporters Trade Guides & Export Passports CARICOM Proportion carried out by legal entity (%) 75% 3: Pernille Fischer Boulter, Melissa Cameron, Joel Richards Caribbean Export Development Agency (CEDA) Caribbean Aid for Trade and Regional Integration Trust Fund (CARTFund) Dates (start/end) February March 2012 Kisserup was contracted by Caribbean Export Development Agency (CEDA) to design, prepare, and develop export Toolkits, Trade Manuals and Export Trade Guides for Specialty Food Manufacturers and Exporters interested in exporting to North America and Europe. The project was funded through a grant from the Caribbean Aid for Trade and Regional Integration Trust Fund (CARTFund), administered by the Caribbean Development Bank and financed by the UK Department for International Development (DFID). As part of stakeholder consultations, Kisserup worked with CEDA, the OECS and other regional and national business support organizations to develop useful resources for Caribbean-based manufacturers and exporters of specialty foods. The Trade Guide for the Specialty Food Sector: Exporting to the United States of America outlined the US market for specialty foods, the preparations needed to become ready to export to this market, as well as labeling and food safety requirements for the US. Further, this report detailed the supply chain, the means of transporting products to the US, as well as, the distribution, financing, and legalities of exporting to the US. The Trade Guide for Specialty Food Sector: Exporting to Europe, similar to the US guide, gave a detailed description of the EU market, with focus on specialty foods, detailing entering the European market with its labeling and food safety requirements. Transporting and distributing products to the EU was researched and documented, as well as financing options. A detailed account of understanding contracts in this region was also documented. 55 P a g e Examples of Project Experience for Kisserup International Trade Roots

57 Kisserup also developed manuals for the preparations and knowledge required to export. In this manual the pros and cons of exporting were discussed along with a strengths, weakness, opportunities and threats analysis. A template for developing an export plan was created, with an export checklist, and recommended resources were shared. The export toolkits and manuals created were initiated in hardcopy, and through recommendations from Kisserup and consultations with Caribbean Export, the Toolkits, Manuals and Export Passport were subsequently developed into an online portal with real time updates. The project was subsequently developed in an online platform and can be viewed here: and on budget. Consistent feedback from the project management team overwhelmingly complimented the Kisserup team on achieving and exceeding deliverables. Project Management; Consultations with stakeholders in advance of project implementation; Research and documentation of legislative and voluntary entry requirements in EU and US markets; Workshop design and facilitation; Curriculum development; Capacity building; Trade mentoring; Extensive market research on the specialty foods markets in North America and Europe; Design, preparation, and development of the export toolkits, trade manuals and export trade guides for specialty food manufacturers and exporters interested in exporting to North America and Europe; Export mentoring and capacity building of exporters; Preparation for transfer of knowledge to an online platform portal; Design of TORs of online platform implementation; and Quantitative and qualitative measurements of project outcomes. 56 P a g e Examples of Project Experience for Kisserup International Trade Roots

58 EPA Awareness Workshops for Goods & Services in Trinidad and Tobago Trinidad and Tobago, EU 3: Melissa Cameron, Pernille Fischer Boulter, Mike Gimblett Ministry of Trade and Industry (MTI), Trinidad and Tobago Ministry of Trade and Industry (MTI), Trinidad and Tobago, 2008 EDF Dates (start/end) January 2010 Kisserup designed and delivered a training program consisting of two EPA Awareness Workshops for the Ministry of Trade and Industry (MTI), in Trinidad and Tobago. The primary objectives of these workshops were to provide an overview on exporting both goods and services under the CARIFORUM EU Economic Partnership Agreement (EPA), providing participants with the basic principles of exporting to the EU, with a specific focus on pre-selected export markets. Participants learned how to evaluate market opportunities, conduct research, define payment terms, and logistics required to enter the identified markets. and on budget. Consistent feedback from the project management team overwhelmingly complimented the Kisserup team on achieving and exceeding deliverables. Project Management; Stakeholder consultations in advance of project initiation; Review of EPA; Extensive primary and secondary market research of EU entry requirements for goods and services; Needs assessment of Trinidad and Tobago goods and service exporters; Development of curriculum for goods and services exporters; Facilitation of participatory workshops; Institutional strengthening of MTI and staff; An assessment of individual SMEs in order to provide export mentoring and capacity building support; and Quantitative and qualitative measurements of project outcomes. 57 P a g e Examples of Project Experience for Kisserup International Trade Roots

59 B2B and Ministerial Mission to the UN COP 15 Climate Conference & Bright Green Denmark 3: Melissa Cameron, Pernille Fischer Boulter, Toni Hiltz Nova Scotia Department of Environment Nova Scotia Department of Environment, Nova Scotia Business Inc., Department of Foreign Affairs and International Trade Canada Dates (start/end) December 2009 Kisserup was contracted by the Nova Scotia Department of Environment, Nova Scotia Business Inc., Department of Foreign Affairs and International Trade to deliver B2B and B2G matchmaking and logistics services for a business delegation attending the UN Climate Conference COP15 and Bright Green in Copenhagen, in December Kisserup fully met the contractual obligations and completed all the project elements and deliverables, as per the contract. This project was completed on time and on budget. Consistent feedback from the project management team overwhelmingly complimented the Kisserup team on achieving and exceeding deliverables. Project Management; Consultations with stakeholders, government and SMEs in advance of mission; Identification and selection of qualified speakers in market; One-on-One trade and export mentoring of SMEs; Design and facilitation of individually tailored itineraries for each company specific to their product or service offering; Arranged and coordinated meetings with potential buyers, distributors, agents and retail outlets to give companies a better understanding of the in-market purchasing process; Logistics coordination for meetings and events; and Quantitative and qualitative measurements of mission outcomes. B2B and B2G matchmaking and on-site trade mission support; 58 P a g e Examples of Project Experience for Kisserup International Trade Roots

60 Centre for Women in Business Creative Industries, gaining access for Artisans Canada, Denmark 2: Pernille Fischer Boulter, Melissa Cameron Centre for Women in Business Centre for Women in Business Dates (start/end) October January 2010 Kisserup was contracted by the Centre for Women in Business (CWB) to facilitate an interactive workshop to prepare artisans for a mission to Denmark, EU, where they would explore export opportunities.the basic principles of international trade were communicated in an interactive forum, and participants were provided with resources to evaluate the market, conduct market research, define payment terms, arrange logistics, and prepare the documentation required to enter the market. Each participant was guided through the specific export requirements for their products, with consultations from representatives from the Canadian Border Services Agency. and on budget. Consistent feedback from the project management team overwhelmingly complimented the Kisserup team on achieving and exceeding deliverables. Research and documentation of entry Logistics coordination for meetings and requirements for goods; events; and Project Management; Consultations with SMEs in advance of mission; Design and facilitation of a workshop in preparation for market entry; Design and facilitation of individually tailored itineraries for each company specific to their product or service offering; B2B and B2G matchmaking and on-site trade mission support; Quantitative and qualitative measurements of mission outcomes. 59 P a g e Examples of Project Experience for Kisserup International Trade Roots

61 Needs Assessment for the Investment Promotion Agencies (IPAs) in the Caribbean region Caribbean wide Proportion carried out by legal entity (%) 25% 2: Pernille Fischer Boulter, Melissa Cameron Caribbean Export Development Agency (CEDA) Caribbean Export Development Agency (CEDA) Dates (start/end) 2009 Kisserup was contracted by the CEDA to develop a tool to assess the current needs and challenges faced by the Investment Promotion Agencies in the Caribbean region. For this project, Kisserup created an online questionnaire to compile data on the immediate needs of IPAs; future educational and training requirements; and to identify areas of market research, investment marketing and targeting required for assistance that will allow Caribbean Export to better focus on servicing the needs of IPAs. The results indicated that there was a need for an integrated and collaborative training approach encompassing the full need of current IPAs. This assessment needs was presented in a report that included findings supported by tables and graphics relevant to the variable analysed. and on budget. Consistent feedback from project management overwhelmingly complimented the Kisserup team on achieving and exceeding deliverables. Consultations with stakeholders, government and project management; Project Management; Conducted a needs assessment to address the challenges and needs faced by the Investment Promotion Agencies in the Caribbean region; Conducted a review of Investment Promotion Agencies in the Caribbean region; Institutional strengthening and capacity building of Caribbean Export and staff; Design and facilitation of an online questionnaire, circulated throughout the Caribbean region with key stakeholders; Development and presentation of a final report including all findings of the review, with an analysis; and Quantitative and qualitative measurements of project outcomes. 60 P a g e Examples of Project Experience for Kisserup International Trade Roots