Current conditions/background Proposed service changes Title VI Program update

August 2018

Current conditions/background Proposed service changes Title VI Program update

State Aid RTAs PVTA Formula funding $82M $23.55M Deficit relief $2M Unknown Conditional* $4M Not available TOTAL $88M Anticipated Deficit $750,000 to $1M * Formula funding is guaranteed, deficit relief funding is not guaranteed but anticipated and based on MassDOT s discretion

43 routes 600 sq miles 24 cities/towns 3 terminals 45,000 rides/day 580,000 residents

The following routes have no routing or schedule changes Routes Not Impacted B23, R29, 35, Owl

Sunday service will operate on Columbus and Veterans Day instead of Saturday Routes Impacted G1 G2 G3 B4 G5 B6 B7 R10 B12 R14 B17 P20 P20E P21 P21E R24 R41 R42 B43 R44 B48 X90 X92 NE Red = No service on Sundays = this is the only change to the route

The following routes will only have minor timing adjustments: Routes Impacted P11 Adjusting helper trips by 5 min 10S - Adjust by 10 minutes to improve transfers G3 Sunday-adjust timepoint to improve transfers

Service to Wilbraham will be replaced with an ondemand van. The B17 will no longer service Wilbraham

Now the W Wilbraham Van Shuttle to Eastfield Mall Convert to on-demand Van shuttle B17 will end at the Eastfield Mall Travel from anywhere in Wilbraham to the Eastfield Mall and back Transfer to the B17 or B7 Call as early as 7-days in advance to 24-hours prior to trip Same fares as the bus Hours Weekdays: 6:40 AM 6:25 PM

New Destinations: Holyoke Mall Train Station On-request service to: Soldier s Home Mont Marie Holyoke Shopping Center On-Demand stop Monday-Friday Every Hour 8:00AM to 5:00 PM No Saturday Service

Five College Individuals will be able to ride the R29 by showing their student ID s between Labor Day and Memorial Day in lieu of paying a fare

Full Service Reduce service to every 20 minutes on weekdays between 6:00 PM- 8:00 PM Mon-Wed eliminate last trip Reduced Service Weekday end at 9:40 PM GRC Saturday end at 10:40 PM GRC Sunday end at 8:40 PM GRC

Full Service Reduce service to every 20 minutes on weekdays between 6:00 PM- 8:00 PM Weekday and Saturdays service ends about 30 min earlier Reduced Service Weekday end at 9:35 PM SAB Saturday end at 11:01 PM SAB Sunday end at 8:41 PM SAB

No 7:20 PM trip departing the GRC on weekdays Eliminate the last trip on weekends Adjust timepoints to improve reliability MILL HOLLOW / PUFFER'S POND AMHERST SURVIVAL CENTER DOWNTOWN UMASS AMHERST PSB / GRC COWLES LANE JONES LIBRARY BIG Y ARRIVE STOP & SHOP DEPART STOP & SHOP BIG Y DOWNTOWN AMHERST POST OFFICE UMASS STUDIO ARTS BLDG. CUSHMAN CENTER MILL HOLLOW / PUFFER'S POND To Stop & Shop via UMass and Amherst Center To Mill Hollow Apts via UMass and Cushman Center -- -- -- -- -- -- -- -- -- -- 7:06 7:15 7:23 -- -- -- -- -- -- -- -- -- -- 7:41 7:50 7:58 7:26 7:29 7:35 7:39 7:40 7:44 7:46 8:00 8:05 8:11 8:16 8:25 8:33 8:01 8:04 8:10 8:14 8:15 8:19 8:21 8:35 8:40 8:46 8:51 9:00 9:08 8:36 8:39 8:45 8:49 8:50 8:54 8:56 9:10 9:15 9:21 9:26 9:35 9:43 9:11 9:14 9:20 9:24 9:25 9:29 9:31 9:50 9:55 10:01 10:06 10:15 10:23 9:46 9:49 9:55 9:59 10:00 10:04 10:06 10:30 10:35 10:41 10:46 10:55 11:03 10:26 10:29 10:35 10:39 10:40 10:44 10:46 11:10 11:15 11:21 11:26 11:35 11:43 11:06 11:09 11:15 11:19 11:20 11:24 11:26 11:50 11:55 12:01 12:06 12:15 12:23 11:46 11:49 11:55 11:59 12:00 12:04 12:06 12:30 12:35 12:41 12:46 12:55 1:03 12:26 12:29 12:35 12:39 12:40 12:44 12:46 1:10 1:15 1:21 1:26 1:35 1:43 1:06 1:09 1:15 1:19 1:20 1:24 1:26 1:50 1:55 2:01 2:06 2:15 2:23 1:46 1:49 1:55 1:59 2:00 2:04 2:06 2:30 2:35 2:41 2:46 2:55 3:03 2:26 2:29 2:35 2:39 2:40 2:44 2:46 3:10 3:15 3:21 3:26 3:35 3:43 3:06 3:09 3:15 3:19 3:20 3:24 3:26 3:50 3:55 4:01 4:06 4:15 4:23 3:46 3:49 3:55 3:59 4:00 4:04 4:06 4:30 4:35 4:41 4:46 4:55 5:03 4:26 4:29 4:35 4:39 4:40 4:44 4:46 5:10 5:15 5:21 5:26 5:35 5:43 5:06 5:09 5:15 5:19 5:20 5:24 5:26 5:50 5:55 6:01 6:06 6:15 6:23 5:46 5:49 5:55 5:59 6:00 6:04 6:06 6:30 6:35 6:41 6:46 6:55 7:03 6:26 6:29 6:35 6:39 6:40 6:44 6:46 7:10 7:15 7:21 7:26 7:35 7:43 7:06 U 7:09 U 7:15 U -- -- -- -- -- -- -- -- -- -- 7:46 7:49 7:55 7:59 8:00 8:04 8:06 8:30 8:35 8:41 8:46 8:55 9:03 9:03 U 9:06 U 9:12 U -- -- -- -- -- -- -- -- -- -- MILL HOLLOW / PUFFER'S POND AMHERST SURVIVAL CENTER DOWNTOWN UMASS AMHERST PSB / GRC COWLES LANE JONES LIBRARY Weekday Weekend BIG Y ARRIVE STOP & SHOP DEPART STOP & SHOP BIG Y DOWNTOWN AMHERST POST OFFICE UMASS STUDIO ARTS BLDG. CUSHMAN CENTER MILL HOLLOW / PUFFER'S POND To Stop & Shop via UMass and Amherst Center To Mill Hollow Apts via UMass and Cushman Center -- -- -- -- -- -- -- -- -- -- 10:46 10:55 11:03 11:06 11:09 11:15 11:19 11:20 11:24 11:26 11:50 11:55 12:01 12:06 12:15 12:23 12:26 12:29 12:35 12:39 12:40 12:44 12:46 1:10 1:15 1:21 1:26 1:35 1:43 1:46 1:49 1:55 1:59 2:00 2:04 2:06 2:30 2:35 2:41 2:46 2:55 3:03 3:06 3:09 3:15 3:19 3:20 3:24 3:26 3:50 3:55 4:01 4:06 4:15 4:23 4:26 4:29 4:35 4:39 4:40 4:44 4:46 5:10 5:15 5:21 5:26 5:35 5:43 5:46 5:49 5:55 5:59 6:00 6:04 6:06 6:30 6:35 6:41 6:46 6:55 7:03 7:06 U 7:09 U 7:15 U -- -- -- -- -- -- -- -- -- --

Leave Lot 11 / Stadium Southwes t / Mass Ave. UMass Studio Arts Building To Orchard Hill via Sylvan FULL SERVICE WEEKDAY Olympia Dr. / Admissions Center Chadbourne / Upper Central UMass Studio Arts Building Lot 12 & 25 / Parking Services To Mullins Center Mullins Center / Rec Center Arrive Lot 11 / Stadium 7:05 7:08 7:10 7:24 7:27 7:30 7:39 7:40 7:45 7:20 7:23 7:25 7:39 7:42 7:45 7:54 7:55 8:00 7:35 7:38 7:40 7:54 7:57 8:00 8:09 8:10 8:15 7:50 7:53 7:55 8:09 8:12 8:15 8:24 8:25 8:30 Continues running every 15 minutes until 6:35 6:38 6:40 6:54 6:57 7:00 7:09 7:10 7:15 6:50 6:53 6:55 7:09 7:12 7:15 7:24 7:25 7:30 7:05 7:08 7:10 7:24 7:27 G 7:30 G 7:39 G -- -- 7:20 7:23 7:25 7:39 7:42 G 7:45 G 7:54 G -- -- 7:35 7:38 7:40 7:54 7:57 G 8:00 G 8:09 G -- -- No Service after 8:09 PM, the 35 will continue to run

Reduce service from 45 to 60 minute headways Weekdays & Saturdays Leave Arrive Downtown Downtown Olympia Dr. / Arrive Depart Atkins Olympia Dr. / UMass GRC Amherst Amherst Post Admissions Atkins Farm Farm Admissions Cowles Lane Office Center Center To Atkins Farm via UMass To Olympia Drive via East Pleasant St. 8:00 8:05 8:09 8:20 8:40 8:50 8:55 9:00 9:05 9:09 9:20 9:40 9:50 9:55 10:00 10:05 10:09 10:20 10:40 10:50 10:55 11:00 11:05 11:09 11:20 11:40 11:50 11:55 12:00 12:05 12:09 12:20 12:40 12:50 12:55 1:00 1:05 1:09 1:20 1:40 1:50 1:55 2:00 2:05 2:09 2:20 2:40 2:50 2:55 3:00 3:05 3:09 3:20 3:40 3:50 3:55 4:00 4:05 4:09 4:20 4:40 4:50 4:55 5:00 5:05 5:09 5:20 5:40 5:50 5:55 6:00 6:05 6:09 6:20 6:40 6:50 6:55 7:00 7:05 7:09 7:20 7:40 7:50 7:55 8:00 8:05 U -- -- -- -- -- MONDAY - SATURDAY; THANKSGIVING BREAK, WINTER, SPRING BREAK, & SUMMER SESSIONS ONLY

Full Service Adjust timing of route to transfer with 39 Reduced Service Reduce service to every 90 min. weekday End Weekday service @ 9:25 PM End Saturday service @ 8:40 PM No Sunday Service No service during spring break and between Christmas and New Years

Full Service Restructure weekday service after 6:00 PM and weekend service to serve the Hampshire Mall and facilitate transfers with the 38 Reduced Service Adjust timing to stagger trips from MHC to HC with the Route 38 on weekdays and transfer with the Route 38 on Saturdays Saturday service to the Hampshire Mall End Weekday service @ 9:20 PM End Saturday service @ 8:20 PM No Sunday Service

9 trips daily Mon-Fri Academic semester only No service on holidays LEAVE SC ARRIVE MHC LEAVE MHC ARRIVE SC 6:50 AM 7:20 AM 7:20 AM 7:50 AM 7:50 AM 8:20 AM 8:20 AM 8:50 AM 8:55 AM 9:25 AM 9:25 AM 9:55 AM 9:55 AM 10:25 AM 10:25 AM 10:55 AM 10:55 AM 11:25 AM 11:25 AM 11:55 AM 12:35 PM 1:05 PM 1:05 PM 1:35 PM 1:35 PM 2:05 PM 2:10 PM 2:40 PM 2:40 PM 3:10 PM 3:10 PM 3:40 PM 3:40 PM 4:10 PM 4:30 PM 5:00 PM No service on Oct 8 and 9,and Nov. 21,22, and 23

Full Service No 8:15 AM & 4:15 PM express trips No 6:20 AM Weekday trip No 11:30 PM Mon-Wed trip No 1:00 AM and 1:45 AM Thurs trip No 10:30 PM Sunday trip Reduced Service No 10:30 PM Weekend trips

Reduce weekend frequency to every 2 hrs Academy of Music Big Y / Hampshire Plaza Florence Heights VA Medical Ctr. Florence Center Saturday Big Y / Hampshire Plaza Northampton Courthouse Salvo House Hampshire Co. House of Corrections Salvo House -- -- -- -- -- -- -- 7:02 -- -- 7:10 7:10 7:28 7:56 -- 8:01 8:14 8:28 8:35 8:50 9:10 9:20 9:20 H 9:38 9:56 -- 10:01 10:14 10:28 10:35 10:50 11:10 11:20 11:20 H 11:38 11:56 -- 12:01 12:14 12:28 12:35 12:50 1:10 1:20 1:20 H 1:38 1:56 -- 2:01 2:14 2:28 2:35 2:50 3:10 3:20 3:20 H 3:38 3:56 -- 4:01 4:14 4:28 4:35 4:50 5:10 5:20 5:20 H 5:38 5:56 -- 6:01 6:14 6:28 6:37 -- -- 6:43 Academy of Music Florence Heights VA Medical Ctr. Florence Center Big Y / Hampshire Plaza Northampton Courthouse Sunday Salvo House Hampshire Co. House of Corrections Salvo House Academy of Music Academy of Music Big Y / Hampshire Plaza Florence Heights -- -- -- -- -- -- -- 10:55 10:58 11:00 H 11:18 11:34 H 11:36 11:44 11:51 12:04 12:18 12:25 12:41 12:55 12:58 1:00 1:18 1:34 1:36 1:44 1:51 2:04 2:18 2:25 2:41 2:55 2:58 3:00 H 3:18 3:34 H 3:36 3:44 3:51 4:04 4:18 4:25 4:41 4:55 4:58 4:58 G -- --

No 9:50 AM trip Adjust departure time from Belchertown center on the 1 st trip 45 UMASS PSB / GRC AMHERST COWLES LANE BELCHERTOWN CENTER / UMASS GATEHOUSE ROAD CEDARWOOD APTS BELCHERTOWN CENTER CEDARWOOD APTS GATEHOUSE ROAD DOWNTOWN AMHERST POST OFFICE Effective September 4, 2018 UMASS STUDIO ARTS To Belchertown Center via Gatehouse Road To UMass via Gatehouse Road 6:30 6:34 6:43 6:52 7:05 7:11 7:21 7:32 7:37 G 7:40 7:44 7:53 8:02 8:10 8:16 8:26 8:37 8:45 G 12:25 12:29 12:38 12:47 1:05 1:11 1:21 1:32 1:40 G 2:30 2:34 2:43 2:52 3:10 3:16 3:26 3:37 3:45 G 4:20 4:24 4:33 4:42 5:00 5:06 5:16 5:27 5:35 G 5:40 5:44 5:53 6:02 6:20 6:26 6:36 6:47 6:55 G 7:10 7:14 7:23 7:32 7:50 7:56 8:06 8:17 8:25 G BLDG. Full Service ONLY

No direct service but provide one trip in the morning and one in the afternoon that is a combination of the Route 31 and 46 46 UMASS STUDIO ARTS BLDG. S. DEERFIELD / WHATELY PARK & RIDE / UMASS NORTH AMHERST CENTER CLIFFSIDE APTS. SUNDERLAND SOUTH DEERFIELD CENTER To Whately Park & Ride via S. Deerfield Center REDUCED SERVICE WEEKDAYS WHATELY PARK & RIDE SQUIRE VILLAGE APTS. SUNDERLAND To UMass NORTH AMHERST CENTER Effective September 4, 2018 UMASS PSB / GRC 7:00 7:05 7:10 7:15 7:25 S 7:32 S 7:39 S 7:45 S 5:41 5:43 5:51 6:00 6:05 U 6:14 U 6:20 U 6:26 U

Reduce weekday service service from 45 minutes to 60 minutes Service the senior center in both directions on all weekday trips 7:00 AM- 5:00 PM

Now the S Northampton Survival Center Van Shuttle Converted to van shuttle Academy of Music to Northampton Survival Center Same fares as the bus To Survival Center M/W/F: 11:10, 12:10, 1:10 Tu/Th: 4:10, 5:10, 6:10 To Academy of Music M/W/F: 11:40, 12:40, 1:40 Tu/Th: 4:40, 5:40, 6:40

End service at 7:58 PM on all days Eliminates 1 trip Mon-Wed Eliminates 2 trips Thur-Sat

Combine into one circulating route Add a morning and afternoon express trip to Union Station in Springfield Convert sections to flex van service

Van times will change in the following communities due to changes in the hours of bus service Weekday Easthampton, South Hadley, Granby, Hadley, Amherst, Sunderland, South Deerfield, Palmer, Ware, Pelham, Leverett Saturday Easthampton, South Hadley, Granby, Hadley, Amherst, Sunderland, Pelham, Leverett Sunday Springfield, South Hadley, Granby, Hadley, Amherst, Sunderland, Pelham, Leverett

No service to Adult Day Health Centers Limit service to origins and destinations within PVTA member communities

Purpose: This policy guides when PVTA must undertake a federally-required equity analysis to ensure no discriminatory disparate impacts (race) or disproportionate burdens (low-income) result from proposed service changes. Changes to Current Policy: Creates new definition for system-wide service changes similar to those done in FY17 and FY18. Streamlines and clarifies process for individual route changes. Clarifies process for rescinding cuts pending funding availability.

Purpose: This policy defines the threshold for major service changes that are considered to have a racially discriminatory, or disparate, impact. If a disparate impact is determined to result from a major service change, then mitigations must reduce that impact, or the service change must be demonstrated as the least discriminatory alternative available. Changes to Current Policy: No change to the threshold currently set at 20%, and proposed to remain the same.

Purpose: This policy defines the threshold for major service changes that are considered to have a low-income discriminatory, or disproportionate, burden. If a disproportionate burden is determined to result from a major service change, then mitigations must reduce that impact, or the service change must be demonstrated as the least discriminatory alternative available. Changes to Current Policy: The definition for low-income riders has been altered to account for household income instead of individual income in keeping with federal guidelines. The definition of low-income full-time undergraduate students has been clarified to include any student who is Pell Grant eligible, or filing independently.