Date: April 2018 Job Title : Physiotherapy Clinical Coach Department : Specialty Medicine and Health of Older People (SMHOP), Acute Emergency Medicine(A&EM, and Surgical and Ambulatory Service (SAS) Location : Waitemata District Health Board Reporting To : Allied Health Team Leader (Operational) Professional and Clinical Leader (Clinical) Direct Reports : Nil Functional Relationships with : Internal Waitemata DHB Physiotherapy Team Interdisciplinary team members Child Rehabilitation Services (CRS) Wilson Centre Other Waitemata DHB Staff External Patients/Clients/Consumers, families/ whanau General Practitioners and Practice Nurses Community and External Agencies and Suppliers Other Health Care Providers Non-government organisations e.g. Motor Neurone Disease Association ( MNDA) Students (all disciplines including nursing/medical) Physiotherapy training Universities/Centres Our Purpose, Values and Standards At the heart of Waitemata DHB is our promise of better care for everyone. This promise statement is the articulation of our three-fold purpose to: 1. promote wellness, 2. prevent, cure and ameliorate ill health and 3. relieve the suffering of those entrusted to our care. At the heart of our values is the need for all of us to reflect on the intrinsic dignity of every single person that enters our care. It is a privilege to be able to care for patients, whānau and our community, a privilege that is sometimes overlooked in our day to day work. Our standards and behaviours serve as a reminder to us all about how we are with our patients and with each other. Professions April 2018 Page 1
Purpose of the role : To provides clinical support to the Waitemata physiotherapist (PT) team To follow up on clinical practice issues identified by physiotherapists and other healthcare individual professionals. To work alongside physiotherapists as a coach to: o Provide a patient-centred, evidenced-based approach to the assessment, management and treatment of a range of physical impairments within an interdisciplinary team framework. o Support, education and identify areas for development. o Contribute to the quality and safety of patient care provided by physiotherapists in the relevant setting. o Offer support on professional issues o Facilitate and enable staff to reach their potential and have a professional role model. The clinical service is provided across in-patient wards. Cover is provided across both Waitakere and North Shore hospitals and on statutory holiday weekend roster as required Services are delivered in accordance with Waitemata DHB Strategic Plans Professions April 2018 Page 2
KEY TASKS Coaching and mentoring Clinical Practice EXPECTED OUTCOMES Provide clinical and professional support to all members of the physiotherapy team. Provides clinical supervision and mentoring for new graduates and students when required Role models high standard of clinical professional practice when working alongside staff or students, Provides coaching to outpatient and CRS rotational physiotherapist on a case by case basis as required. Promotes an environment which optimises client/patient safety, independence, quality of life and health. Includes attention to health and safety, infection control and risk management. Assist staff, particularly new graduates, new employees or recent rotators, to be competent and confident in their role, to do so via observation, formal audit, supportive verbal and written feedback and facilitate conversations in a constructive way. Assist those in clinical education/supervision roles to manage students/workload. Role model advanced skill in areas of expertise as well as professional practice in all aspects of the role. Practices at an advanced level within Physiotherapy Role models advanced skills in areas of expertise Is committed to ongoing education to maintain advanced level of practice Role models patient centered assessment enabling patients and their significant others to be in control of their own care and rehabilitation programme Intervention/therapy is planned and implemented according to best practice principles in collaboration with the patient, family/whanau and interdisciplinary team as appropriate Utilises reflective practice for self-development Consistently demonstrates critical thinking, prioritisation and co-ordinated patient care Role models patient advocacy and empowerment Role models communication with families Change agent Equitable participation in weekend service provision where Professions April 2018 Page 3
KEY TASKS EXPECTED OUTCOMES service requires it Intervention/therapy is provided in a culturally aware and sensitive manner/context Boundaries of practice are identified / recognised and clients are referred on as appropriate Staff development Designs and or provides training and education for colleagues and students Leads co-ordination of in-service program. Leadership role in weekend credentialing programme. Involvement in relevant inter-disciplinary or profession specific study days. Active participation in professional supervision process both as supervisor and supervisee. Facilitate professional development/training opportunities for individuals. Quality Assurance Professional Standards of Practice are met in accordance with New Zealand Physiotherapy Board Professional Supervision takes place on a regular basis with professional supervisor (as per SMHOP, A&ED & SAS Policy). Annual review follows performance development guidelines with objectives which are reviewed on a regular basis. Responsibility is taken for own learning by recognising training and skill needs and undertaking professional development activities on an ongoing basis. Professional Development Portfolio is developed and maintained, including a training record. Participates in peer review. Completes Waitemata DHB mandatory training. Liasion/Communication Effective communication is established and maintained with relevant colleagues within service areas Through networking, establish ongoing professional relationships with key agencies / organisations for mutual benefit Strategic promotion of relevant profession to services to relevant stakeholders Contributes to effective senior team functioning. Written documentation is in accordance with physiotherapy Standards of Practice and Waitemata DHB policy requirements. Quality of Service Waitemata DHB core values are positively demonstrated and policies and procedures are followed Professions April 2018 Page 4
KEY TASKS Quality assurance & Professional Development Statutory & Treaty of Waitangi obligations To recognise individual responsibility for workplace Health & Safety under the Health & Safety at work Act 2015 EXPECTED OUTCOMES Active involvement in and contributes to the development of the multidisciplinary team within Allied Health and at service level Contributes to the development and review of standards of practice, patient information and policies where appropriate Identifies opportunities to contribute positively in special projects according to area of expertise. Participates positively in projects as delegated by joint agreement by Professional Clinical Leader/Team Leader Appropriate professional development is undertaken Courses and conferences are attended as appropriate. Supervision takes place on a regular basis with professional supervisor (as per policy), actively participates in own supervision and evaluation of practice Annual review follows performance development guidelines with objectives which are reviewed on a regular basis. HPCA requirements are met and appropriate portfolios maintained Responsibility is taken for own learning by recognising training and skill needs and undertaking professional development activities on an on-going basis. Participation in peer review occurs. Professional physiotherapy standards are met. Ensures the professional and political integrity of Waitemata DHB by carrying out all functions in compliance of the Treaty of Waitangi and by demonstrating a serious commitment to keeping the treaty alive. Shows sensitivity to cultural complexity in the workforce and patient population Contribute to a safe and healthy workplace at Waitemata DHB by: All Employees Following and complying with H&S policies and processes and applying them to their own work activities, including using/wearing Personal Protective Equipment as required. Participating in activities directed at preventing harm and promoting well-being in the workplace Identifying, reporting and self-managing hazards where appropriate Early and accurate reporting of incidents at work and raising issues of concern when identified. Professions April 2018 Page 5
PERSON SPECIFICATION POSITION TITLE: Physiotherapy Clinical Coach Minimum Preferred Qualification New Zealand Registered Physiotherapist Post-graduate physiotherapy qualification Current Annual Practicing Certificate Experience Six years post-graduate experience, at least three years in an acute setting General medical and surgical skills General musculoskeletal/orthopeadic skills Clinical education experience Advanced level of Cardio Respiratory skills, including ICU Effective management of Cardiac and respiratory outpatients Experience in management of various neurological conditions Skills/Knowledge/Behaviour Supervising/developing staff Strong interpersonal and communication skills Self-motivated and reliable Positive attitude Quality driven Excellent organisational and time management skills Effective group facilitation and education skills Service development Supervision and education Patient education skills Professions April 2018 Page 6