The MEDIC Dispatch News From The Front Line

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The MEDIC Dispatch News From The Front Line September 9, 2013 Mecklenburg EMS Agency Dates to Remember: September 9 th 1200 1600 September 11 th Simulations Begin September 13 th Holiday Bid 2013 Ends 2013 Holiday Shift Bid Closes THIS Friday The Scheduling Department is now accepting bids for timeoff for the following days: Thanksgiving Day Christmas Eve Christmas Day Please be sure to read the important holiday bid details below: The Holiday Bid 2013 is open to the following individuals: Crew Chiefs (CC), Team Leads (TL), Non-Crew Chiefs (NCC), Operations Assistants (OAs), Logistics and Operations Supervisors (Op Sups) This Week: The Holiday Bid 2013 will begin on Wednesday, September 4 th and close on Friday, September 13 th at NOON Simulations Begin This Week August Commendations 2 3 Eligible employees may participate in the holiday bid by visiting https://www.surveymonkey.com/s/cjjgphl Hutchinson McDonald Road 4 12-Lead Monitor Download 5 2013 Health & Benefits Fair 6 September Corporate Compliance 7 Training Sessions Training Schedule 8 Eligibility Criteria: 1) Must be employed by the Agency for a minimum of ONE calendar year by the close date of September 13 th 2) Must have received no Level 1 or higher disciplinary actions within the previous year 3) Cannot be in a third party status assigned to FTO for remediation 4) Employees may only receive TWO consecutive years of the same holiday off through the bid process Please contact the Scheduling Department via email at scheduling@medic911.com or call Bryan Runyan at ext. 6252 if you have any questions about the Holiday Bid 2013. Medic Calendar 8 1

Simulations Begin This Week The next simulation center rotation will begin this Wednesday, September 11 th. All EMT and paramedic-certified personnel with MEDIC and all full time EMT and paramedic-certified members affiliated with Mint Hill Fire Department are required to complete this simulation rotation. Again, the simulation scenarios are written to meet the North Carolina Office of EMS objectives, U.S. DOT curriculum objectives, and Mecklenburg EMS Patient Care Protocols and do provide continuing education credit toward recertification. In order to make the experience in the simulation center as realistic as possible, it will be necessary for full-time employees of both Medic and Mint Hill to schedule an appointment to go through the simulation center with their partner (if one is currently assigned). If you are a new employee riding in a third-person status, you should plan to go through the rotation with your current crew. Part-time employees of Medic and/or Mint Hill may schedule themselves to go through the simulator with another part-time employee or can schedule to fill an existing simulation center appointment vacancy. EMT personnel with Mint Hill Fire Department are welcome to accompany a Mint Hill Paramedic through his/her simulation rotation. All certified personnel with Medic and full-time certified personnel with Mint Hill Fire Department must contact a member of Medical Services to schedule an appointment. Again, attending the simulation rotation is mandatory and provides 10 hours of continuing education toward your recertification. In addition, please keep the following in mind: Do not sign up within two (2) hours of your 10-42 time. Operations will follow the disciplinary process for a no call/no show to your scheduled simulation appointment. If you cannot attend the time slot that you signed up for, it is your responsibility to do a switch and a find a replacement for your time slot. A simulation center rotation schedule will be posted in Operations. Please be sure to remember the date and time that you sign up for as we will not send out appointment reminders. Come dressed in your Medic/Mint Hill Fire Department uniform for your scheduled simulation. Please contact a member of Medical Services if you have any questions about the upcoming Simulation Center Rotations in September at: Tom Porcelli - ext. 6024 Brian Shimberg - ext. 6142 Sam Barnes - ext. 6143 Jim Lockard - ext. 6144 David Garber - ext. 6026 Trevor Taylor - ext. 6025 2

August Commendations Congratulations to the following employees who received commendations during the month of August! Ben Astrike Kim Dixon Christy Iyoob (3) Jamal Peay John Stroup Samantha Baber Michael Dudkowski (2) Jennifer Johnson (4) Sam Pendlay Misty Swaringen (2) Lester Bailey Yolanda Edmonds Matt Johnson Dan Baltimore Cheryl Eudy Cathy Jordan Jason Barr Elijah Gamble Allen Kersey (2) Josh Baun Dena Gaston Scott King (2) Anne Pentland Alexis Perkel Beth Pethel (3) David Phillips Ray Thoman Jeffrey Thompson Barry Thorton Andy Tinson Stephanie Benson David Gerig Margaret Kingsley Kenny Phillips Michael Towery (2) Lukas Biebinger John Gibson Siobhan Klass Robert Bivens Mike Gilmore Jonathan Konecny Johnathon Bobbitt Matthew Godec Malcolm Leirmoe Nina Bost Julio Gonzalez Bobbi Lindsey Chris Pinto Hillary Ramsey Helen Reed Michael Rider Maureen Townes Greg Truesdell Thomas Ulmer Douglas Valot Angela Breeden-Alvarez Russell Harrell Julio Lizarazo Courtney Riggan Adam Walker Veronica Brittain Brittany Harris Nicholas Lommerse Gordon Brown David Hawks Ryan Lowe Scottie Carriker Nicholas Heasley (2) Vashti Lynch Justin Rowe Andrew Rowley Bryan Rucker William Walton Matthew West Patricia Whaples Anne Carter Shannon Helms Michael Macho John Ryan (2) Jennifer White (2) Danielle Cassevah (2) Matthew Hestwood Tim Marshburn Derek Scott Jonathan Wilford Ed Clay David Hodnett Justin Minton Kyle Sheehan Travis Williams (2) Emily Cole (2) Nicolette Hodnett Elisabeth Mitchell Karen Sherard (2) Colby Willison Michael Conklin Charles Horne (2) Tyler Mohr Aaron Shreffler Alfred Wilson Joseph Connors Kathy Houston Buck Morgan Chris Simmons Ashley Wilson J. Conroy (2) Brad Howell Brian Murphy (2) Andrew Smith (2) Donnell Wilson Ashley Cummings Donald Howie Tim O Connell Brian Smith (2) Wilson Woods Janine Curlee Stacey Hughes Ryan O Donnell (2) Heather Smith Tom Wright Katie Currin Anthony Hull Lester Oliva Stacen Smith Rebecca Zamagni-Mander James Davis (2) Audrey Hunt (2) Ethan Parker Chris Somerset (2) Chris Zornow Veronica Davis Brendan Hutton (2) Macon Parker (2) Matt Stegall (2) Waldy DeArmas Andrew Innerfield (3) Robert Parker Tory Stokes 3

Medic Community CPR Classes Registration is now open for Medic s next THREE Community CPR classes! The classes are open to anyone in the community who wishes to become CPR certified. The next THREE Medic Community CPR classes are: Saturday, September 28 th beginning at 8:00 a.m. at Post 100 Saturday, October 26 th beginning at 8:00 a.m. at Post 100 Saturday, November 16 th beginning at 8:00 a.m. at Post 100 All classes are the six-hour CPR/AED AHA Heartsaver certification class. Certifications are valid for two years and the cost for the course is $20. Registration is limited and can be found at http://www.medic911.com/ cpr_registration. If you have questions about upcoming Community CPR classes, please contact Community Engagement Coordinator Katie Rutland at ext. 6021 or via e-mail at katier@medic911.com. Hutchinson McDonald Road Closure Continues The City of Charlotte continues in its efforts to widen Statesville Road from two lanes to four. Employees are asked to make note of the following important changes that will affect access to Building #1 and Building #2 of Post 100: Access to Hutchinson McDonald Road from Statesville Road will be closed through September 16 th. Construction also continues near the Learning & Development end of Post 100. The final result of the construction process will be an additional entrance onto Hutchinson McDonald Road from Post 100. Again, Hutchinson McDonald Road from Statesville Road will be closed, through September 16 th. Please contact Operations Manager Bryan Edwards at bryane@medic911.com for questions about the ongoing Statesville Road Widening Project. 4

August Makeup InService Sessions 12-Lead Monitor Download Please be advised of the following dates and times for August InService Makeup sessions. September 18 th 1000 1400 B Shift September 20 th 1000 1400 A Shift Please contact Education Assistant Elisabeth Mitchell at ext. 6132 or via e-mail at elisabethm@medic911.com if you have any questions about the upcoming August Make-Up InService sessions. Crews are reminded to please download their 12- Lead monitors at the completion of their shift by connecting the monitor to the cables located at the Logistics window. The information downloaded from the monitors are a part of patient charting and, therefore, need to be transmitted immediately! The 12-Lead monitor download process should take no more than one to two minutes to complete. Please contact Operations Manager Bryan Edwards at bryane@medic911.com or Education Quality Specialist Steve Vandeventer at stevenv@medic911.com if you have any questions about the 12-Lead monitor download process. Mega Mover Notice Crews are reminded to please be aware that Medic s Mega-Movers are not disposable and can be cleaned as needed. Novant: Emergency Dept. Novant Health Presbyterian Medical Center: ED Construction Shutdown UPDATE If crews are required to leave a mega-mover unit with a patient at a hospital or other facility, we ask that you retrieve another available mega-mover unit from that same hospital/facility to ensure that we have adequate supplies. Crews should treat this request the same way as a backboard exchange. Please contact Operations Manager Bryan Edwards at bryane@medic911.com if you have any questions about this request. Beginning Thursday, Aug 29 th! ED Construction Shutdown What: The three E-Wing Elevators WILL BE CLOSED starting August 29 th and will not be operational on all other floors The anesthesia elevator WILL BE OPERATIONAL during this time 5

New Hours: Health & Benefits Fair Matthews Alive Parade Mark your calendars for Tuesday, October 29 th and Wednesday, October 30 th from 1:00 7:00 pm for this fun-filled, family event as we encourage all our Medic employees to be healthy, live well and retire strong. Check back to the Medic Dispatch for more details! HRA Flu Shot Benefits Information Raffle Prizes Games for the Kids New Hours: 1:00 pm 7:00 pm A special thank you to Medic Honor Guard members Nina Bost, Paul Burns, Cheryl Eudy, Robbie Lamb and Colby Willison who represented Medic during the 21 st annual Matthews Alive Parade on Saturday, August 31 st. Great job everyone! 2013 Schedule October: November: Friday, October 4 th Friday, November 1 st Monday, October 7 th Monday, November 4 th Wednesday, October 9 th Wednesday, November 7 th Thursday, October 17 th Thursday, November 13 th December: Friday, December 6 th Monday, December 9 th Wednesday, December 11 th Thursday, December 19 th Please be advised of the above dates for the 2013. Please contact a member of Medical Services to schedule a time and date within 90 days of your state expiration. 6

September Compliance Training Sessions Required Employee Attendance Luis Barrera, Doug Bell, Abby Bowers, Keisha Boyer, Steven Bridges, Anne Carter, Jamey Center, Stephen Church, James Davis, Chelsea Dewell, Laurie Feola, Jenna Galanti, Ray Hanna, Russell Harrell, David Hawks, Linda Hendley, Allison Infinger, Tiffany Johnson, Morgan Kettles, Kristin King, Kim Krakower, Erin Lee, Rebecca Lee, Lakisha Lee, Jake Lowe, Mikhail Makarov, Gabe McGaha, Bruce Mills, Shelby Modisett, Gary Moore, Thomas Muhammad, Brittany Murray, Tiffany Nash, Robert Owens, Kathy Paino, Mark Peck, Justin Pfund, Helen Reed, Megan Ruane, David Simonini, Kate Spitzmiller, Mike Stanford, Christina Stauber, Lakissha Steele, Brett Testerman, Raymond Thoman, Steve Vandeventer, Robie Wilcox, James Wilkinson, Andrew Williams, Colby Willison, Lisa Wilson, Donnell Wilson, Chad Wilson, Ted Wise, Joan Wisham, Jesse Wolfram, Heidi Wozniak and Patrick Young. **Please Note: If your Annual Performance Review was in August and you did not attend a August class you must contact Amy Johnson and attend an September class.** Information Updates: The duration of the Medic Safety & Compliance Training sessions is 4 hours. Attendees will be paid for the total time spent in class and each employee with an Annual Performance Review in that month must attend one of the available Compliance Training Sessions. Compliance sessions are held next to the Medic Fitness Center, please contact Amy Johnson at amyj@medic911.com for directions. 7

September 2013 Sun Mon Tue Wed Thu Fri Sat 1 B 2 A 3 A 4 B 5 B 6 A 7 A Labor Day Medic Offices Closed 8 A 9 B 10 B 11 A 12 A 13 B 14 B 1200 1600 Simulations Begin Holiday Bid 2013 Ends 15 B 16 A 1300 1700 17 A 18 B 0800 1200 19 B 20 A 21 A 1600 2000 22 A 23 B 24 B 25 A 1300 1700 26 A 27 B 28 B 29 B 30 A In-Service 2013 Training Schedule Training Please note because of simulations September Trainings Medic Events that will be taking place throughout September 9 th : 1200 1600 Holidays Recertification the next several months, there will not be another Medic InService until January 2014. September 16 th : 1300 1700 September 18 th : 0800 1200 September 21 st : 1600 2000 MEDIC September 25 th : 1300 1700 Mecklenburg EMS Agency 4525 Statesville Road Charlotte, NC 28269 Tel: 704-943-6000 Fax: 704-943-6001 Visit Us on the Web! www.medic911.com 8