POSITION DESCRIPTION POSITION DETAILS: TITLE: Deputy Chief Nursing Officer REPORTS TO: Chief Nursing Officer LOCATION: Grafton / Greenlane AUTHORISED BY: Chief Executive Officer DATE: August 2018 PRIMARY FUNCTION: The Deputy Chief Nursing Officer will ensure that: ADHB has a clear sense of strategic nursing direction by working with the Chief Nursing Officer and Nurse Directors to: articulate the future nursing state and making sure that planning and monitoring processes are in place to get to the agreed DHB future state mobilise the nursing workforce to support the nursing strategy; building internal constituency; helping people find new and better ways of thinking about solutions; developing change agility and leading the implementation of ADHB s values identify the critical success factors and top priorities for nursing and making sure that the nursing workforce knows about them and delivers on them The nursing workforce delivers the highest level of clinical quality by: leading organisation changes and innovations that promote nursing clinical quality, efficiency, safety and value for money leading and supporting quality improvement initiatives in areas of ADHB influence in the community and with our operational partners in primary care leading the promotion of measurement, audit and reporting to improve clinical effectiveness leading teaching collaboration for nursing with tertiary education partners The nursing workforce delivers great patient service interaction by: ensuring that all nursing interactions with patients are culturally appropriate using compassion, empathy, listening and clear communication ensuring patient experience and patient and whanau centred care is maximised and patients and their families are involved in care including design of new practices. Managing Policy and Risk for the nursing workforce by: ensuring organisational and professional compliance with appropriate statutory and other relevant regulations and standards ensure a safe work environment for nursing ensure appropriate new nursing policy development, and ongoing review of standard policy procedures and guidelines ensuring compliance with hospital certification and accreditation as required Enhancing nursing research and development by: promoting high quality formal research and clinical audit activity as the basis for best practice based on evidence ensuring evidence based nursing practice
ADHB has the highest standards of professional nursing governance by: setting and maintaining clinical and cultural competency requirements and professional standards for the nursing workforce ensuring compliance with credentialing standards and processes for expanded and extended nursing practice. ensuring appropriate professional development in the nursing workforce through education and training aligned with the DHB nursing strategy. providing oversight of the ADHB professional development and recognition programme contributing to the development and refinement of workforce development for nursing and providing workforce planning advice to ensure our workforce meets our future needs providing mentoring for senior nurses providing advice on any performance or disciplinary matter relating to nursing and HCA staff in accordance with policy The future capability of the nursing workforce is assured by: aligning workforce capability and capacity to service delivery current and future as informed by organisational plans and strategy. administering and ensuring compliance with Health Workforce New Zealand contracts for new graduate and post graduate education Delivers on the target for Mäori and Pacific nursing workforce numbers by: working in partnership with Nurse Directors to support Maori and Pacific nurses recruitment and retention Delivers organisation results by: developing effective and compassionate nursing culture and decision making ensuring there are high expectations of staff performance and clear standards ensuring quality and safety of care ensuring there is a commitment to excellence and rigour in the evaluation of nursing performance; supported by feedback, coaching and recognition systems informing and consulting the Chief Nursing Officer on key issues and progress on achieving milestones maintaining open and honest dialogue within a no surprises way of operating MATTERS WHICH MUST BE REFERRED TO THE CHIEF NURSING OFFICER significant nursing safety and quality issues any emerging factors that could prevent achievement of the nursing strategy serious nursing clinical standards failure any nursing issue that may affect the reputation of Auckland District Health Board Authorities: To be determined. Direct Reports Associate Nurse Director Workforce Development and Learning Associate Nurse Director Professional Practice Policy and Standards Nurse Consultant Team Support Budget Accountability (if applicable): As delegated
Relationships External Internal Committees/Groups External service providers Chief Nursing Officer To be determined and other external agencies Directorate Nursing Directors ADHB Senior Nursing Leadership Team Regional DHB structures Senior Nurses Ministry of Health Maori Health Unit Accreditation Boards Pacific Health Unit Equivalent professional leaders in other Other ADHB Operating Units organisations Clients/Customers/Patients Profession specific regulation authorities Profession specific professional bodies Contractors Tertiary providers Nursing Council Union(s) Person Specification Education Essential Qualifications Professional Registered Nurse Current APC Post graduate nursing qualification Previous experience in nursing Experience / Knowledge leadership Demonstrate an intimate knowledge and understanding of the New Zealand Health Sector Ability to manage conflict Sound understanding of professional ethics Knowledge of the implications of the Treaty of Waitangi with a commitment to Biculturalism Experience in health system planning, workforce strategy Previous experience in developing, implementing and monitoring nursing practice Knowledge of professional development issues Demonstrated people leadership ability Desired Understanding of funding requirements Critical Competencies Competency Description Leadership Sets the highest ethical and professional standards Models ADHB values in all interactions Provides thought leadership in the relevant profession Demonstrating a consultative and inclusive management style
Positively supporting organisation wide leadership initiatives Ability to operationalise the vision and values and facilitate change Continuously seeks and encourages others to seek opportunities for improvement Implements sound approaches to minimise or reduce complexities of change processes and constructively addresses change resistance Ability to manage diversity and draw together a range of perspectives Ability to lead and develop professional groups aligned to business needs Ability to develop policies, action plans, establish timeframes and allocate resources to accomplish objectives Leads, communicates expectations and agreed goals, provides ongoing feedback and objectively evaluates performance Actively recognises the achievement of others Ability to see business issues from the people perspective Strategic Contribution Ability to conceptualise and think through multi-faceted problems or situations and deliver results by also being able to `roll-up the sleeves and just do it Demonstrate an understanding of the internal and external factors that impact culture Integrates information, forms high level models, sees trends and uses this information to develop robust strategies Demonstrate the ability to lead and support cultural change Ability to interpret customer information to support a unified and consumer focused organisation. Ability to analyse and interpret information to support strategic evidence based decision making Financial / Business Management Personal and professional credibility Demonstrated ability to translate strategic goals into business outcomes Ability to make judgements cognisant of resources, constraints and ADHB s values Understanding ADHB s business drivers, sources of revenue and cash flows Ability to apply a broad range of measurement tools and reporting to monitor and measure strategies, project sand systems and their effectiveness Ability to interpret performance data and recommend appropriate corrective action Ability to achieve objectives within the strategic guidelines Understand project management skills and methodology To be credible to ADHB stakeholders and staff. Ability to maintain effective relationships with key people internal and external to ADHB. Ability to deliver results and establish a reliable track record. Demonstrate effective written and verbal communication skills Ongoing commitment to personal and professional development Teamwork Ability to build effective high performing teams Works effectively with others in the organisation outside the line of formal authority to accomplish organisational goals and to identify and resolve problems Demonstrates high levels of active and empathetic listening Facilitates goal achievement
Value Diversity Understand the significance of the Treaty of Waitangi Display cultural sensitivity and values diversity Displays a willingness to work positively to improve opportunities for Maori Appreciate insights and ideas of all individuals and works effectively with these differences Self-Management Sets high personal standards Displays drive and energy and persists in overcoming obstacles Is proactive and displays initiative Maintains enthusiasm in the face of difficult challenges and seeks alternative strategies to achieve goals Ability to adapt and work effectively within a variety of situations and with various individuals or groups Considers options, identifies pros and cons and makes effective decisions based on evidence and within appropriate timeframes and levels of responsibility. Recognises critical factors and weighs up risks accordingly Recognises scope of role and acts accordingly Our Shared Values and Competencies required of the role. Welcome Put people at ease Haere Mai Find out about the person and adjust language, terminology and We see you and welcome you as a person characteristics to individual needs. Respect Manaaki We respect, nurture and care for each other Together Tῡhono We are a high performing team: colleagues, patients and families Aim High Angamua We aspire to excellence and the safest care See the whole person Display cultural sensitivity and value diversity. Listen to different points of view Show compassion and integrity Protect dignity and privacy Develop and nurture Share learning Communicate, collaborate and consult Achieve as a team, colleagues, patients and families Achieve and celebrate success, recognise others Hold others to account and call out unacceptable behaviour Set high but achievable goals, and demonstrate a commitment to personal and professional development. Inspire individuals and teams to do their best work Improve quality and safety Look for ways to be more efficient and innovative Demonstrate sound judgment Act with integrity
WORKING FOR ADHB EXPECTATIONS OF EMPLOYEES Citizenship All employees are expected to contribute to the innovation and improvement of Auckland District Health Board as an organisation. This means: Using resources responsibly Models ADHB values in all interactions Maintaining standards of ethical behaviour and practice Meeting ADHB s performance standards Participating in organisation development and performance improvement initiatives Helping to develop and maintain Maori capability in ADHB, including developing our understanding of the Treaty of Waitangi and ways in which it applies in our work Raising and addressing issues of concern promptly The Employer and Employee Relationship We have a shared responsibility for maintaining good employer/employee relationships. This means: Acting to ensure a safe and healthy working environment at all times Focusing our best efforts on achieving ADHB s objectives A performance agreement will be reached between the employee and their direct manager and/or professional leader containing specific expectations. Consumer/Customer/Stakeholder Commitment All employees are responsible for striving to continuously improve service quality and performance. This means: Taking the initiative to meet the needs of the consumer/customer/stakeholder Addressing our obligations under the Treaty of Waitangi Involving the consumer/customer/stakeholder in defining expectations around the nature of the services to be delivered and the timeframe Keeping the consumer/stakeholder informed of progress Following through on actions and queries Following up with the consumer/customer/stakeholder on their satisfaction with the services Professional development As the business of ADHB develops, the responsibilities and functions of positions may change. All staff are expected to contribute and adapt to change by: Undertaking professional development Applying skills to a number of long and short term projects across different parts of the organisation Undertaking such development opportunities as ADHB may reasonably require