2012-2013 Annual Program Review Form and Instructions ADMINISTRATIVE SERVICES San Jose City College INSTRUCTIONS The purpose of the Annual Program Review is to prepare a document to summarize the current status of an Administrative Service program. It should include an indication of significant changes and for planning purposes note any anticipated program needs for the next academic year. Program Description: This section should briefly address the function(s) of the Program Goals and Activities: This section should focus on program goals targeted this academic year. Information on program activities (types and frequency), measures of student participation and evidence of service delivery should be included. PLOs Assessment Process: Provide a summary of the data collected that documents the progress that has been made in the development and assessment of (PLO) Program Learning Outcomes. Staffing Information: This section should summarize current staffing in the program. Anticipated staffing needs for the next academic year may also be noted. Technology Information: This section should summarize current technology use in the program. Anticipated technology needs for the next academic year may also be noted. Budget Information: This section should summarize current equipment use in the program. Anticipated equipment needs for the next academic year may also be noted. Please limit these projections to anticipated major expenditures. Other: This section should address any changes in areas not noted above. This might include information on community needs, state regulations, and new initiatives with direct bearing on the program s activities.
2012-2013 Annual Program Review ADMINISTRATIVE SERVICES-SAN JOSE CITY COLLEGE PROGRAM: Facilities Services ADMINISTRATOR: Joe Andrade EVALUATION YEAR (CIRCLE ONE): TWO THREE FOUR Program description PSLOs and/or SLO Assessment process Goals and Activities The Custodial Department s responsibility is to maintain a clean and sanitary environment within the buildings located campus-wide. The Grounds Department maintains the property outside campus buildings, performing a variety of skilled landscape and irrigation systems and maintenance duties. Assessments are done as part of the administrative services PSLO s and are assessed in the Spring of each year via surveys at PDD or electronic surveys. Goal 1: Work with Network administrator to develop a web site and customer service survey for Facilities Services. The main function is for Students, Staff, & Faculty to be able to put in request orders for services needed such as set ups, office moves and non-routine task performed by Facility Services. This will also assist in collecting date for Program Learning Outcomes. Activity: Network administrator has developed the web site and the survey. Due to other program demands this project is still pending a release date. Goal 2: Create a sustainable recycling program. Activity: Working collaboratively with the department supervisor and staff. Goal 3: Reduce work related injuries. Activity: Start providing staff with monthly department safety meetings.
Staffing information Joe Andrade, Facilities Manager Lolito Atchazo, Custodian I Maria Gomez, Custodian I Maria Lopez, Custodian I Felipa Miranda, Custodian I Ludivina Munoz, Custodian I Robert Romero, Custodian I Lucero Quinones, Custodian I Jose Lara, Custodian II Oscar Ramirez, Custodian II David Ruiz, Custodian II Luis Coelho, Groundskeeper II Emanuel Reis, Groundskeeper II We currently need to improve the staffing for both Custodial and the Grounds department. The ideal staffing level would be to increase the Custodial department to 20 FTE s and the Grounds department to 4 FTE s. Technology information Primarily use of technology is email communication. It is time to upgrade some of the department s communication devices to smart phones. Smart phones are needed for the day shift custodians for faster response times of emergency request for the campus. There is also a need for twoway radios for the evening custodians and supervisor. Budget information Lawn mowers, synthetic turf sweeper, utility carts, tractors, auto scrubbers, carpet extractors, buffers, street sweeper, presser washer, and pesticide sprayers are the primary equipment for the department. Currently our street sweeper needs to be replaced. It is over 15 yearsold and breaks down regularly. Over the past 12 months, the department has spent over $5,000 on repairs. The average repair bill ranges from $500.00-$800.00. It would be much more cost efficient to purchase a new street sweeper. The Custodial Department needs to annually purchase equipment such as vacuums, carpet blowers, furniture moving equipment, and hand tools. All these items are not covered by bond funds. Other: PROGRAM REVIEW SUBMISSION DATE: PREPARED BY:
The Program Review Committee validates the review and forwards to the institution s Integrated Planning Process. SIGNATURE: DATE: