Institutional Profile

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Institutional Profile Agency established since 1974 for the promotion of international trade relations of SMEs from the central Italian region of Umbria

Who we are Umbria Export was created in 1974 It is an Italian non-profit agency originally promoted and still supported by Confindustria Umbria (the regional branch of Italy s leading industrial union). Its mission is to promote international trade relations for SMEs from the central Italian region of Umbria. It performs this mission through public and/or private funding with local, national and international institutions, organizations, banks and companies. Umbria Export is a highly representative and dynamic organization, whose main shareholders bear different and complementary roles which contribute to effective foreign market access and proficient long-term relations.

Main activity program At present, Umbria Export and its associated training agency, S.F.C.U., are running a joint consultancy service for vocational training in Romania with local Romanian government bodies with an aim to support development of public employment services through specific guidance and assistance procedures. Beneficiaries of this service are both employed and unemployed persons. The activities are financed by the European Social Fund. In October 2012, Umbria Export hosted H.E. the Ambassador of Ghana in Italy to promote business opportunity in Ghana and present an overall framework of sub Saharan market scenarios. In April 2013, Umbria Export managed a trade mission to Vietnam with 12 Italian companies and organized a wide number of successful b2b meetings in both Hanoi and Ho Chi Min. In May 2013, Agrimech Umbria, a network in the agricultural machinery industry coordinated by Umbria Export, participated in Nampo Harvest Days, South Africa s leading agricultural trade fair. All the above clearly confirm Umbria Export s attention to the sub Saharan region. Umbria Export is the Lead Applicant in a number of different projects co-funded by the Europeaid Program in Central Asia. Umbria Export shareholders are described in the following table.

Who we are 25 MEMBERS COMPANIES over 1400 COMPANIES

Main activity program COUNTRY PRESENTATIONS From 2011 to the present, Umbria Export has organized almost 20 in-depth country presentations on countries such as Argentina, Brazil, Bulgaria, Chile, China, Ghana, India, Mexico, Pakistan, Poland, Romania, Russia, Serbia, South Africa, Tunisia, Turkey, United Arab Emirates and Vietnam, in order to promote partners business. In 2013 Umbria Export organized country presentation about Romania and South Africa. Countless seminars and training events in partnership with S.F.C.U. Organization of foreign business missions in Umbria Umbria Export manages business missions in Umbria from foreign countries. Past missions have included countries such as: Argentina, Australia, Brazil, Chile and Russia in 2011 and Mexico, Poland, Turkey and Vietnam in 2012. In 2013, Umbria Export organized different such missions for foreign dealers from different countries such as the UAE, Russia and others. Organization of business missions abroad Recent such missions have included countries such as Argentina, Colombia, France, Serbia and Turkey. International trade fairs services Umbria Export coordinates participation at international trade fairs all over the world.

Main activities Governance of industrial networks Agrimech Umbria agricultural machinery industry Automotive Umbria Automotive industry Biomedical Cluster Biomedical and healthcare industry Ambiente Umbria Italian finest interior design and furnitures

International Promotion ARGENTINA, BRAZIL, CHILE and MEXICO Ambassadors of Umbria in Central and South America INDIA Business Partner Researches in Agricultural Machinery industry MIDDLE EAST Market and business partner researches. Mechanic, renewable energy industry TURKEY Best practice transfer aimed at creating proficient corsortiums ROMANIA Best practice transfer for vocational training

Participation in Trade shows BRAZIL - Fispal 2011 food ITALY BIT 2011 tourism GERMANY Anuga 2011 - food CHINA FHC 2011 food KAZAKHSTAN KazAgro 2012 agricultural machinery LYBIA Lybia Build 2012 building and general contracting GREAT BRITAIN Farnborough Air Show 2012 - aerospace FRANCE Sial 2012 food FRANCE Mechantronic Connections Aix Les Bains 2013 mechatronics COLOMBIA Agroexpo Bogotà 2013 agricultural machinery FRANCE Le Bourget Air Show 2013 aerospace SOUTH AFRICA Nampo Harvest Days 2013 agricultural machinery

Foreign business missions in Umbria Umbria Export has recently organized the following foreign missions in Umbria: AUSTRALIA - food and tourism industry ARGENTINA, BRAZIL, CHILE and MEXICO - agricultural machinery, food, handicrafts and tourism industries RUSSIA - Russian architects for the interior design and furniture industry VIETNAM Institute for Agricultural Machinery, Post Harvest Technology and Rural Development

Specialized training In partnership with Sistemi Formativi Confindustria Umbria (a training agency promoted by the industrialists union), 4 specialized training courses will be organized on: International Contracting Commercial risk management International Payment Services Setting-up foreign offices/production plants, finding funds to support delocalization and internationalization processes Continuous training will be offered on a wide number of countries.

The partnership with SFCU S.F.C.U. - Sistemi Formativi Confindustria Umbria - is a training agency promoted by Confindustria Umbria, the regional branch of Italy s leading industrialists union. Its core business is vocational training and business management training. SFCU FIGURES 2001 2010 Main areas Projects Training hours Companies Beneficiaries managed delivered involved Labor policies and vocational training 208 8.833 116.566 2.635 Entrepreneurial training and management 1.837 45.459 117.665 4.736 TOTAL 2.045 54.292 234.231 7.371

Partnership with SFCU SFCU FIGURES 2011 Type of project Master and courses for new graduates and high school graduates (e.g. Management, Mechatronics, Machinery, Marketing, Technological Innovation, Export, Textiles, etc.) Training Number of Companies Value hours Beneficiaries projects involved delivered 1.966.277 13 8.480 215 131 Vocational training for youths 864.872 13 12.090 270 105 Apprentice courses 180.000 4 960 80 20 Life long learning 200.000 1 1.560 465 - Entrepreneurial and management training 8.821.709 340 31.518 11.029 842 Actions financed by European Social Fund 11.319.227 3 - - - Vocational guidance for high school students 39.000 1 150 200 - TOTAL 23.391.085 375 54.758 12.259 1.098

Partnership with SFCU SFCU FIGURES 2012 Type of project Value Number of projects Training hours delivered Beneficiaries Companies involved Master and courses for new graduates and high school graduates 240.000 4 1.200 56 60 Vocational training for youths Entrepreneurial and management training Actions financed by European Social Fund 440.000 7 6.400 100 60 4.500.000 200 10.700 3.000 155 9.000.000 3 - - - TOTAL 14.180.000 214 18.300 3.156 275

Partnership with SFCU BUSINESS ORIENTED COURSES MANAGED BY SFCU Year Business area courses 2001 Business process engineering, project management, six instruments for operational marketing, job creation 2002 2003 2004 Analysis of competitiveness, financial management of SMEs, supply chain management, development of information systems in business management, improvement of qualitative and organizational business management, problems and methods of customer satisfaction analysis, technological updating for development of corporate processes management, computer operator course for office automation instruments and ERP systems Marketing and sales, advanced financial management, from certification to continuous improvement, computer technology impact on business management, international marketing Business start-up, human resources management, integrated systems management concerning safety quality and environment, marketing and sales advanced management, six sigma, training for food preparation and sales, innovative productive processes management

Partnership with SFCU BUSINESS ORIENTED COURSES MANAGED BY SFCU Year Business area courses 2005 Advanced courses in administration and management control, training for administration and accounting control, coaching/training on the job, new challenges for marketing in the digital age: innovation and personalization 2006 Training for integrated systems of automation and control, customer relationship management, brand management and brand equity, new methods of cost calculation: from cost control to cost management 2007 Administration and fiscal contributions, customer management: communication skills and front office 2008 Advanced vocational food processing and marketing training, methods and instruments for continuous improvement 2009 Innovation management, marketing and sales skills, marketing and communication, training for import/export office management and organization, safety management systems and organizational models 2010 Lean thinking management: soft approach to the supply chain, training for food processing, administration and sales

Umbria Export Via Palermo, 80/A 06124 Perugia, Italy Tel. +39 075 58 27 61 Fax +39 075 35 378 uexp@exp.it www.exp.it Agency for the promotion of international trade relations of SMEs from the central Italian region of Umbria