Exporting Sector Promotion Strategies and Policies

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Exporting Sector Promotion Strategies and Policies Eva Pulido, Representative of ICEX, Spain Intra-Regional Relations Workshop on Internationalization and Promotion of Caribbean SMEs Consortiums Santo Domingo, Dominican Republic 8 and 9 July, 2013 SP/TIPC-PYMES/-Di N 8-13

Copyright SELA, July, 2013. All rights reserved. Printed in the Permanent Secretariat of SELA, Caracas, Venezuela. The Press and Publications Department of the Permanent Secretariat of SELA must authorise reproduction of this document, whether totally or partially, through sela@sela.org. The Member States and their government institutions may reproduce this document without prior authorisation, provided that the source is mentioned and the Secretariat is aware of said reproduction.

EXPORTING SECTOR PROMOTION STRATEGIES AND POLICIES Workshop on Internationalization and SME Promotion Caribbean Consortium 8th 10th July. Santo Domingo 1

INDEX 1. SUPPORT TO BEGINNERS 1.1. Information: Statistics, market research, CAUCE (Information Office) 1.2 ICEX NEXT 2. ACCESS TO MARKET 2.1. Custom made services 3. GROWTH 3.1. Trade shows 3.2. Promotional Campaigns 3.3. Media Plans 3.4. STC 3.5. Internship programme 4. SELLING FROM YOUR FACTORY 4.1. ICEX Sourcing 2 4.2. ICEX Gran Distribución

1. SUPPORT TO BEGINNERS 362 trade fairs in over 44 countries, with participation of over 6,300 firms 367 trade missions, both outbound and inbound, and study trips, with participation of 2,000 firms 151 promotion events and technical meetings 6 Business and Investment Meetings, with strong institutional backing 2 Multilateral Partnership Meetings, with strong institutional backing 368 firms participating in the new ICEX Next programme, and 8,000 participating in the PIPE Club 4,769 customised services provided 3

1. SUPPORT TO BEGINNERS 420 Internship Programme 61,330 firms signed up to services on www.icex.es 209 training activities, with 6,000 firms participating 89,000 queries answered through the CAUCE information service 648,000 Monthly visits to ICEX websites 28,100 firms registered with the icex on-line Classroom 22,300 firms registered with Pasaporte al Exterior In 2013 there will be a significant increase in the number of Business and investment, Meetings and Multilateral Partnerships 4

1. SUPPORT TO BEGINNERS 1.2. ICEX NEXT CUSTOM MADE EXPERT ADVISE FINANCIAL SUPPORT WHAT? : Help your business internationalize, increase your revenue and improve your global competitiveness HOW? : Expert consultancy, introducing you to new markets, customized services WHAT DO WE OFFER TO YOU? : More than 12.000 aid for your international project, expert personnel in foreign offices 5

1. SUPPORT TO BEGINNERS 1.2. ICEX NEXT ICEX Next TO WHOM? : Targeted to spanish SMEs wishing to internationalize or consolidate their presence in foreign countries. 6 WHAT DO SMEs NEED? Own product o service Export figure no higher than 30% overall billing To have competitive factors: technology, innovation, design, trademark, To have qualified personnel, motivated and committed to the international project. Enough financial capacity to carry on the project. WHAT DO WE OFFER TO SMEs? 60 hours expert consultancy Strategic consultancy for internationalization plan design (30 hours) In-market consultancy(30 hours) Economic support during 24 months (research expenditures, international promotion and recruitment)

1. SUPPORT TO BEGINNERS 1.2. ICEX NEXT ICEX Next FINANCING TOTAL ICEX 100% COMPANY BUSINESS MODEL ANALYSIS 300 300 0 FINANCING TOTAL ICEX 50% 50% COMPANY CONSULTANCY (compulsory) 2.400 1.200 1.200 CONSULTANCY (optional) 2.400 1.200 1.200 PROMOTION EXPENSES+ HUMAN RESOURCES 20.000 10.000 10.000 TOTAL 25.100 12.700 12.400 7

1. SUPPORT TO BEGINNERS 1.1. ICEX NEXT Red NEXT (Red PIPE) 8

1. SUPPORT TO BEGINNERS 1.2. ICEX NEXT 9

2. ACCESS TO MARKET CUSTOM MADE SERVICES WHAT ARE CUSTOM MADE SERVICES?: They are value added services provided by 96 foreign offices upon request by the spanish companies. We have rates for all of the services. TYPES OF SERVICES: 10 1. Identification of partners 1.1. Simple identification 1.2. Identification with product information on the market 1.3. Identification with full detailed presentation of the company 2. Bussiness Agendas 2.1. Individual agenda 2.2. Trade mission agenda 2.3. Study mission 3. Custom made market information 4. Trade inbound missions 5. Logistic support

2. ACCESS TO MARKET CUSTOM MADE SERVICES TYPE OF SERVICE UE PRICES Identification of partners 300 Identification with product information on the market 600 Identification with full detailed presentation of the company 900 Bussiness Agendas 900 Depending Custom made market information on the job Trade inbound missions 600 Depending Logistic support on the job NON UE PRICES 250 500 750 750 Depending on the job 500 Depending on the job Discounts available 11

2. ACCESS TO MARKET CUSTOM MADE SERVICES During the year 2012 we provided 4.765 services in all Commercial Office Network. In 2010 there were 3.384 and in 2011 3.099. The most demanded services in 2012 were: Business Agendas with 2.523 services Identification of partners with 1.830 services The most demanded markets were: BRASIL 209 DUBAI 188 RUSIA 170 ARGEL 159 SOUTHAFRICA 150 CHILE 136 12

3. GROWTH 3.1. TRADE SHOWS OFFICIAL PAVILION: Set of Spanish companies, usually from the same industrial branch that showcase together. ICEX organizes everything and gives exhibitors a turnkey service that includes: space rental, decoration, logistics and promotion INFORMATION PAVILION: ICEX holds a large stand at a fair, and spanish companies use it for comercial meetings with foreign companies. OFFICIAL PAVILIONS FAIRS 2012 COUNTRY NUMBER OF SPANISH PAVILIONS Showcasing companies USA 11 210 France 5 260 Rusia 5 209 China 4 138 Germany 4 164 Brasil 3 57 UAE 3 187 Algeria 2 61 Morocco 2 41 Singapore 2 71 United Kingdom 2 37 Greece 1 14 Japan 1 99 Mexico 1 60 South Korea 1 4 TOTAL 47 1612 13 Industry Branch NUMBER OF FAIRS Foods and wines 11 Infrastructure, environment, energy and TIC's 12 Fashion, habitat and cultural industries 12 Industrial technology and professional services 12 TOTAL ICEX ESPAÑA EXPORTACIÓN E 47 INVERSIONES

3. GROWTH 3.2. PROMOTIONAL CAMPAIGNS COMMUNICATION CAMPAIGNS: These are advertising and communication actions for a specific industry branch in target markets. DIRECT PROMOTIONS: fashion catwalk, exhibitions and point of sale promotions TECHNICAL SESSIONS trade promotion meetings and technical seminars. 14

3. GROWTH 3.3. MEDIA PLANNING Buying Advertising space in the main media in target markets. AIMS: Make the most of individual positioning (advertising vs Advertorials) Common strategy Maximize spanish companies brands Strengthen relationships between our commercial offices and media players. 15

3. GROWTH 3.3. MEDIA PLANS Written media: Germany.- AIT, AD Germany and H.O.M.E. France.- Maison Française, AD, AMC, Archicréé, Intramuros, Elle Decó, Còte Sud and Ideat. Italy.- Domus, Interni, Abitare, DDN and Elle Decor. United Kingdom.- Wallpaper, Icon, Elle Decoration and Sleeper. USA.- Metropolis, Interior Design, Hospitality Design, T Magazine, Hospitality Architecture + Design and Surface. Rusia.- Interior Design, Elle Decoration, The Best Interiors and Salon Interior International.- Frame. On-line media: Architonic Todl. The library 16

4. SELLING FROM YOUR FACTORY 4.1. ICEX SOURCING Provide Spanish companies with business opportunities through our commercial offices. SECTOR COMMERCIAL OPPORTUNITIES SPANISH COMPANIES CONTACTE D Foods and wines 25 156 Infrastructure, environment, energy and TIC's 9 12 Fashion, habitat and cultural industries 19 309 Industrial technology and professional services 25 95 TOTAL 78 572 17

4. SELLING FROM YOUR FACTORY 4.1. ICEX SOURCING 18

4. SELLING FROM YOUR FACTORY 4.2. ICEX GRAN DISTRIBUCION AIM: Position Spain as a focus country for the large european retail chains. LANDI from Switzerland Based in Dotzigen is a trading and services company that operates throughout Switzerland in the non-food and parts of the food and agriculture industry branches INDUSTRY BRANCHES CONTACTED COMPANIES SELECTED COMPANIES INTERVIEWED COMPANIES PLANTS 29 5 3 WORK CLOTHES 17 9 4 FEEDS 20 4 OUTDOOR FURNITURE 7 6 5 MANUFACTURED HOME 7 1 1 PORCELAIN 16 5 4 HARDWARE 52 16 7 BARBACUES 2 TOTAL 148 48 24 19

4. SELLING FROM YOUR FACTORY 4.2. ICEX GRAN DISTRIBUCIÓN ARGOS from United Kingdom. Home Retail Group is the market leader in the home and general merchandise market. BRICORAMA from France. Home improvement retailer based in Noisy le Grand 20 INDUSTRY BRANCHES CONTACT COMPANIES SELECTED COMPANIES ALFOMBRAS 4 1 BICICLETAS 4 CAMPING 7 2 CERÁMICA 3 COLCHONES 1 1 TEXTIL HOGAR 17 CUBERTERÍAS 4 1 ALMOHADAS 5 4 MUEBLE JARDÍN 6 2 VIDRIO 1 1 PARASOLES 3 2 PLÁSTICO 7 3 MUEBLE DORMITORIO 11 6 MUEBLE TAPIZADO 10 3 MUEBLE AUXILIAR 6 3 MUEBLE OFICINA 9 3 ELECTRODOMÉSTICOS 2 1 TEXTIL HOGAR CAMA 8 1 TEXTIL HOGAR TOALLAS 4 MUEBLE AUXI COCINA 4 4 OTROS 3 2 TOTAL 119 40 INDUSTRY BRANCHES SELECTED COMPANIES AZULEJO 16 MUEBLE BAÑO 7 HERRAJES 14 ILUMINIACIÓN 7 PISCINAS 3 TOTAL 47

4. SELLING FROM YOUR FACTORY 4.2. ICEX GRAN DISTRIBUCIÓN COLRUYT GROUP from Belgium TUS from Bosnian, Herzegovina Tus Holding joins offers of shopping, entertainment, recreation, catering, telecommunications, and real estate and besides Slovenia, operates on the markets of Bosnia and Herzegovina, and Macedonia SECTORS FRUTAS Y VERDURAS SECTORS FRUTAS Y VERDURAS ALIMENTOS PREPARADOS CONGELADOS PESCADO FRESCO VINOS JUGUETE MENAJE COCINA 21