POSITION DESCRIPTION Position title: Nurse Coordinator Nurse Entry to Practice (NETP) & Graduate Programme (Mental Health) Date Produced/Reviewed: November 2012 Position Holder's Name: Position Holder's Signature:... Manager / Supervisor's Name: Denise Kivell, Director of Nursing... Date:... Approval Date: August 2008 Review Date: August 2010 A.P.P.R.O.V.E.D. Position Title: Nurse Coordinator Nurse Entry to Practice & Graduate Program
PURPOSE OF THE POSITION To strategically lead the development, co-ordination and implementation of the Nurse Entry to Practice (NETP) & Graduate Programme (Mental Health) across the hospital and community sector of Counties Manukau District Health Board (CMDHB). To work in collaboration with Nurse Coordinator Post Graduate Education. To provide nursing leadership, across the secondary sector, establishing strong partnership with all professional groups in consultation with all key stakeholders. PLACE IN THE ORGANISATION Director of Nursing Nurse Leader Professional Development Clinical Administrator Clinical Nurse Directors Nursing Professional Development Unit Nursing Administration Clerk Post Graduate CTA Coordinator PDRP Coordinator NETP Coordinator Undergraduate Coordinator Nurse Educators Page 2 of 11
Vision & Values Organisational Shared Vision Our DHB shared Vision is to work in partnership with our communities to improve the health status of all, with particular emphasis on Maaori and Pacific peoples and other communities with health disparities. We will do this by leading the development of an improved system of healthcare that is more accessible and better integrated. We will dedicate ourselves to serving our patients and communities by ensuring the delivery of both quality focussed and cost effective healthcare, at the right place, right time and right setting. Organisational Values Partnership Care and Respect Professionalism Teamwork Innovation Responsibility Working alongside and encouraging others in health and related sectors to ensure a common focus on, and strategies for achieving health gain and independence for our population Treating people with respect and dignity, valuing individual and cultural differences and diversity We will act with integrity and embrace the highest ethical standards Achieving success by working together and valuing each other s skills and contributions Constantly seeking and striving for new ideas and solutions Using and developing our capabilities to achieve outstanding results and taking accountability for our individual and collective actions Page 3 of 11
NATURE AND SCOPE OF RESPONSIBILITIES Key Accountability PROFESSIONAL SUPPORT To provide strategic direction and leadership by: Expectations Ensures that CMDHB s programme is consistent with Nursing Council of New Zealand and Health Workforce New Zealand requirements. Ensures that the ongoing development of professional practice of the Graduate Nurses meets standards of nursing practice, the Nursing Council s competencies, CMDHB s Policies Procedures and Guideline, Health and Disabilities, Patient Code of Rights. Actively promotes the inter-professional and nursing team approach to patient care in aspects of the programme development, implementation and ongoing reviews. Continuously strives to be a leader in the ongoing development of NETP & Graduate Nurse Programmes within New Zealand. Demonstrates creativity and an innovative approach to the ongoing development of the programme. Acts as a role model to all nursing staff as a professional, skilled and experienced Registered Nurse. Proactively participates in professional debate, development and in advancing nursing practice. Advocates on behalf of the NETP & Graduate Programme to ensure that the organisation recognises the value added and the ongoing need of such a programme. Always demonstrates the visions and values of CMDHB and the nursing philosophy. Positively promotes the NETP & Graduate Nurse Programme and works constructively with all levels of nursing staff & senior management to ensure the programme is actively supported. To establish and utilise networks with nursing educator providers nationally promoting and marketing CMDHB as an ideal employer of Graduate Nurses. Develop relationships nationally with other NETP & Graduate Nurse Programme Coordinators to benchmark the CMDHB programme and identify our competitive advantage. Establishes and maintains networks with nurses at all levels within the organisation and with appropriate nurses externally to help assist with the ongoing development of the NETP & Graduate Nurse Programme. Works with Primary Healthcare Organisations, Aged Care, Non Government Organisation s to facilitate Page 4 of 11
Key Accountability To assist with ongoing workforce development Assist with coordination of study days and tutorial sessions for the Graduate Nurses: Expectations Graduate programme across CMDHB. To work in conjunction with the Director of Nursing and General Managers to identify the annual requirements and clinical needs of NETP & Graduate Nurses for CMDHB region. Actively participates in the annual business planning processes to identify the required resources to effectively and efficiently manage the NETP & Graduate Nurse Programme. Establishes and utilises networks with nursing education providers in nationally promoting and marketing CMDHB as an ideal employer of graduate nurses. Actively participates in the organisation s ongoing workforce planning and development initiatives. Develops, implements and reviews on an ongoing basis the performance management and development systems for the NETP & Graduate Nurses. To work in collaboration with the recruitment team to promote the programme regionally within tertiary institutes. Monitor and evaluate the effectiveness of the Graduate recruitment process with the recruitment team. Ensure the collection of key recruitment and retention data. Ensures a system is in place to monitor individual performance and that poor performance is managed in accordance with the organisation s requirements. Works collaboratively with the Nurse Educator & Clinical Coach NETP, Charge Nurse Managers/Team Leaders to manage performance issues. Attend the NPDU advisory committee to ensure the involvement of stakeholders in key decision making processes. Assist NETP Nurse Educators with the Educational Programme. Involvement in the assessment of post graduate paper learning outcomes Collaborate with University of Auckland, Auckland University of Technology and Nurse Educator group to ensure smooth delivery of post-graduate education. Assist with facilitating study days Ensures nursing council competencies and organisational requirements are incorporated into the programme curriculum Establishes key performance indicators and data Page 5 of 11
Key Accountability Expectations requirements needed to evaluate the programme on an annual basis. Establishes processes and systems to ensure that individual Graduate Nurses are monitored to ensure they meet the programme requirements To provide mentorship and coaching: Networks with key stakeholders across all sectors to ensure that the philosophy and requirements of the programmes are met. Provides opportunity for coaching and mentoring for those involved in both programmes. Utilises own expert knowledge and skills to identify the immediate and potential needs of the nurses participating in both programmes Actively promotes evidenced based best practice and research. Provides feedback to key stakeholders re ongoing individual nurses development Manages conflict in conjunction with key stakeholders in accordance with the Human resource policies of the employing organisations. Ensures the nurse incorporates the cultural needs and sensitivities for the individual and his/her family/whanau. To ensure effective use of resources by: Develops and maintains effective and comprehensive assessments of nurses and communicates these back to the individual and other appropriate staff Develops and implements evaluation systems and ensures record keeping and documents are complete and appropriate to meet all reporting requirements of the NETP Expansion programme. To contribute to the effective functioning of the NETP & Graduate Nurse Programme by: To participate in the organisation s continuous quality improvement by: Seeks feedback and ensures that issues are addressed Ensures systems are in place to optimise the development of individual nurse s clinical practice. Oversees and provides direction to ensure that the nursing staff involved in the programme have an effective orientation and preceptor programme as per Nursing Council of New Zealand requirements. Actively promotes and encourages the nurse to complete his/her PDRP portfolio as per Nursing Council of New Zealand requirements. Develops, implements and reviews the annual NETP & Graduate Nurse Programme Quality Plan Complies with the organisation s complaints, incident policies, infection control policies, patient safety programme policies and processes. Page 6 of 11
Key Accountability Expectations CTA Management The programme must be consistent with the - requirements of the HPCA (2003) - NETP programme framework - HWNZ reporting specifications - Nursing Council of New Zealand requirements - National Development and Recognition framework (2003/2005) - Competencies for the Registered Nurse scope of practice (NCNZ, 2005) and/or the - Competencies for the Nurse Practitioner scope of practice (NCNZ, 2005) To maintain own professional development by: Communication and interpersonal skills Participate in annual performance review Be compliant with the PDRP programme Attending appropriate professional development opportunities Establish professional support networks with CMDHB & externally. Will be required to interact on a regular basis with Charge Nurses, Nurse Educators, Advisory Groups of Tertiary Education Providers, Graduate Nurses and the senior Nursing Team Situations may call for tact, diplomacy and will require information to be handled in a discreet and sensitive manner. In conflict situations will be required to exercise sound judgement, negotiation and persuasiveness skills, towards facilitating a workable outcome To demonstrate a commitment to the principles of The Treaty of Waitangi Apply the principles of cultural safety to the areas of: Respect, sensitivity, cultural awareness is evident in interpersonal relationships. Acknowledge our cultural differences and diversity by respecting spiritual belief, cultural practices and lifestyle choices. Page 7 of 11
Key Accountability Health and Safety. Recognise individual responsibility for workplace health and safety under the Health and Safety Act 1992 Counties Manukau DHB Health and Safety policies are read, understood, role modelled throughout the organisation Workplace hazards are identified and reported including self-management of hazards as appropriate. Supports Health and Safety initiatives throughout the organisation. Utilise Information Technology Demonstrate ability to access and use available clinical information systems. Is conversant with applications required for specific discipline/role. For example, PIMS, Concerto, Outlook, Excel, Access etc. Maintains own professional development by attending relevant IT educational programmes. PROBLEM COMPLEXITY The Nurse Coordinator NETP & Graduate programme will be regularly challenged by a wide range of recruitment, human relationship difficulties during nurse s first year of clinical practice. There will be a requirement to be able to prioritise issues and negotiate time frames, while still providing a quality nursing service The range of problems will be diverse and require solutions customised to meet the circumstances of both the nursing team in which the Graduate nurse is placed and with the individual nurses. Therefore opportunities will arise to provide innovative options for respective parties. There will be demands to meet deadlines, maintain accuracy and quality of information. Will update and refer to the Nurse Leader, Nursing Professional Development Unit for advice and consensus opinion. SCOPE FOR ACTION The Graduate Nurse Coordinator will be empowered to make decisions and recommendations relating to the advisory boards for the first year of clinical practice. The incumbent is encouraged to use initiative and problem solving skills to develop innovative approaches to issues. Discretion is required to be exercised in releasing confidential information to the appropriate parties. Page 8 of 11
DIMENSION OF THE POSITION Will be responsible for the effective administration, programme development and successful placement of the first year of clinical practice for graduate nurses for the achievement of agreed objectives and operates within the confines of CMDHB RELATIONSHIPS Will be required to interact on a regular basis with a range of CMDHB staff members and others including: Internal Nurse Leader Professional Development Director of Nursing Clinical Nurse Directors and other Nurse Leaders/Coordinators Senior Nurses Director of Allied Health- Professional Leaders Nursing, Medical and Allied Health Staff Human Resources Workforce Development team External NETP Coordinators in other DHB s Professional Training and Education Providers/Advisors Tertiary Education providers and other training establishments Professional Organisations Unions NZ Nursing Council ACC MOH PHO NGOs Aged Care POSITIONS REPORTING Directly Indirectly Clinical Coach NETP Programme Nurse Educator NETP Programme Nursing Support Administrator Page 9 of 11
PERSON SPECIFICATIONS EDUCATION ESSENTIAL Registered Nurse with current APC Post graduate qualification HIGHLY DESIRABLE Certificate in adult teaching or equivalent qualification. EXPERIENCE WORK RELATED SKILLS Minimum 5 years experience post registration Able to demonstrate expert level of nursing practice Broad experience in variety of clinical settings Proven skills in providing culturally sensitive care to patients Proven skills as a coach/mentor Knowledge and understanding of medico/legal of ethical responsibilities. Ability to work autonomously and be a team player. Knowledge of continuous quality improvement & its application to nursing practice. Excellent nursing assessment skills Ability to critiques and utilise research into practice Dynamic and innovative in achieving outcomes Flexible and adaptable to change Commitment to continuous quality improvement Effective time management & prioritisation skills. Conflict management skills Well developed interpersonal skills Demonstrated ability to problem solve Self directed Strong leadership ability Excellent communication skills Ability to give constructive feedback Proven ability to influence nursing Teaching experience Performance management of staff Knowledge and /or experience in course design Page 10 of 11
PERSONAL/ PROFESSIONAL QUALITIES nursing practice Research skills Computer skills Report writing Ability to operate in a team environment Personal sincerity and integrity Demonstrable commitment to service ethos High level of initiative and motivation, and a willingness to generate quality outputs A high level of personal work ethic, time management skills and the ability to work autonomously A well rounded personality and excellent interpersonal skills, a high level of personal confidence Personal maturity A strong but flexible personality A passion for advancing nursing Page 11 of 11