Epic Electronic Health Record (EHR) Program Validation Sessions Week 3

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Session ID Session Name Owner 28 Clinical Monitoring WillowIP Inpatient Pharmacy 1.5 3 23 Oct 9:00 AM Hospital Cafeteria (41 Validate pharmacist documentation in the patient's chart, pharmacist monitoring tools, consultation requests, and notification to alert pharmacists of significant patient changes, and allergy requirements for ordering medications. RX000: Intro to Willow Inpatient Nurse Champion, Inpatient Nurse Representatives, Inpatient Pharmacist Representative, Inpatient Pharmacy Director, Inpatient Pharmacy Manager, Inpatient Physician Champion 47 Dialysis Orders 1 3 23 Oct 1:45 PM Auditorium (41 Mall Rd) Validate the workflows for both Inpatient and Outpatient dialysis. a. Treatment ordering and management b. Treatment documentation c. Scheduling c. Charging Dialysis Department Manager, Inpatient Nurse Champion, Inpatient Physician Champion, Nephrology Champion 56 ED to HOD and ED to Cardiology ASAP Emergency Dept. 1 3 22 Oct 2:00 PM Lobby Conference Room (41 Validate ED workflows for ED to HOD and ED to Cardiology. a. Patient location in ED b. Transfer process post procedure Cardiology Physician Champion, ED Director/Manager, ED Nurse Champion, ED Physician Champion, ED Registrar, Invasive Cardiology Manager, Invasive Cardiology Nurse, Invasive Cardiology Scheduler, Noninvasive Cardiology Manager, Patient Safety Lead, Unit Clerk Representative 71 Gastroenterology Op 1.5 3 23 Oct 4:30 PM Hospital Cafeteria (41 73 HB Claims Processing Claims 1 3 22 Oct 2:00 PM Beverly Atrium Validate workflows related to overall claim Conference Room (67 production and monitoring errored claims. S Bedford a. Review claims processing procedure in Epic b. Review claim edit workqueue structure and edit ownership Validate GI procedural workflows. Front Desk Representative, Gastroenterologist, Gastroenterology Department Manager, GI nurses RHB020: Correcting Pre billing Edits Hospital Billing Claims Expert, Hospital Billing Insurance Follow Up Manager, Hospital Billing Office Director, Hospital Billing Payment Posting Manager 76 HB E Remittance and Payment Posting Claims 3 3 23 Oct 1:00 PM Lexington Conference Room ( : Validate workflows related to posting insurance and self pay payments electronically via ANSI 835 files and flat files, and to posting insurance and guarantor payments manually. RHB030: Managing and Posting Payments Hospital Billing Cash Control Manager, Hospital Billing Claims Expert, Hospital Billing Insurance Follow Up Manager, Hospital Billing Office Director, Hospital Billing Payment Posting Manager Updated: 10/22/2013 Page 1 of 14

83 Imaging Corrections Radiant 1 3 23 Oct 9:30 AM Insight Conference Room ( 89 Insulin Ordering and Dispensing WillowIP Inpatient Pharmacy 1 3 22 Oct 9:45 AM Hospital Cafeteria (41 120 MyChart Billing MyChart 1 3 22 Oct 8:00 AM 2nd Floor Conference 135 OR Charging Op 2 3 23 Oct 8:30 AM OR Conference Room (41 The purpose of this session is to review the correction workflow in Epic. During this meeting, we will discuss a variety of scenarios (for example, placing an order on the wrong patient Discuss insulin workflows. Solidify decisions regarding how insulin medication orders will be built, placed and charged. Validate the workflows for patients viewing and/or paying their bills via MyChart a. Determine content displayed and methods for payment. Review charging surrounding the surgical case. a. Procedures b. OR time or package procedures (flat fee) c. supplies and implants d. PACU time charges (Optional) RX002: Pharmacist Order Entry Shows Epic Order Entry functionality from the view of a pharmacist entering physician orders. INP230: Overview of the MAR: Review a patient s medications, document administering a medication MYC001: Overview of MyChart Patient Portal OR 801: Op Charge Capture Inpatient Nurse Champion, Inpatient Pharmacist Representative, Inpatient Pharmacy Manager, Inpatient Physician Champion, Patient Safety Lead Coding Expert, Coding Manager, Customer Service Manager, Financial Counselor, Hospital Billing Corporate/ Institutional Billing Expert, MC Financial Case Manager, MyChart Project team Member Hospital Billing Charge Capture Manager, Hospital Billing Charge Master Manager, Intraop Nurse, Materials Management Expert, OR Billing Manager, OR Manager, Periop Director, Post Op Nurse Manager, Pre Op Nurse Manager Updated: 10/22/2013 Page 2 of 14

Session ID Session Name Owner 136 Organ Procurement HB Hospital Billing 1 3 24 Oct 3:00 PM 2nd Floor Conference Review the workflow for identifying a patient in Epic as an organ donor from ordering through billing. a. Patient identified as a potential organ donor b. Patient marked in Epic as an organ donor c. Write organ procurement orders on the patient d. OR case for the procurement of the patient's organs e. Discharge as deceased f. Review of patient's account versus organ donor account to show where charges were routed Compliance/Quality Owners, Inpatient Nurse Champion, Inpatient Physician Champion, Member of Outside Organ Bank, Organ Procurement Billing Expert, Transplant Data Coordinator, Transplant Medical Physician 142 PB Claims Processing Claims 1 3 22 Oct 9:30 AM Beverly Atrium Validate workflows related to overall claim Conference Room (67 production and monitoring errored claims. S Bedford a. Review claims processing procedure in Epic b. Review claim edit workqueue structure and edit ownership RPB020: Processing Claims RPB021: Using Claim Edit Workqueues Physician Billing Claims Expert, Physician Billing Insurance Follow Up Manager, Physician Billing Office Director, Physician Billing Payment Posting Manager 145 PB E Remittance and Payment Posting Claims 2 3 23 Oct 9:00 AM Lexington Conference Room ( Validate workflows related to posting insurance and self pay payments electronically via ANSI 835 files and flat files, and to posting insurance and guarantor payments manually. RPB030A: Posting Insurance Payments RPB031: Processing Electronic Remittance RPB060: Posting Guarantor Payments in Batches Physician Billing Claims Expert, Physician Billing Insurance Follow Up Manager, Physician Billing Office Director, Physician Billing Payment Posting Manager Updated: 10/22/2013 Page 3 of 14

183 Referrals and Preauthorizations Cadence Scheduling 1 3 24 Oct 8:00 AM 2nd Floor Conference Validate the process for ordering, processing, and communicating referrals, procedure authorizations, and medication authorizations. a. Creating physician to physician referrals b. Creating procedure and medication authorization requests c. Approving/denying referrals, procedures authorizations, medication authorizations d. Communicating approvals/denials with physicians CAD001: Overview of Hyperspace RFL002: Creating a Referral RFL003: Schedule a Referral RFL004: Responding to Required Referral Warnings RFL005: Documenting Preauthorization Numbers Front Desk Representative, Hospital Billing Claims Expert, Inpatient Rehab Manager, Invasive Cardiology Manager, Invasive Cardiology Scheduler, Non invasive Cardiology Manager, Non invasive Cardiology Scheduler, Physician Billing Claims Expert, Radiology Front Desk Representative, Radiology Manager, Radiology Technologist, Referral Coordinator, Referral Manager, Registration Manager, Scheduling Manager 187 Medical Students in an Inpatient Setting Orders 0.5 3 22 Oct 9:00 AM Hospital Cafeteria (41 Validate workflows specific to Med Students, including documentation and pended order flows RFL006: Physician to Physician Referrals Compliance/Quality Owners, Hospital Billing Office Director, Inpatient Physician Champion, Mid level Provider Representative, Resident Representative, Student/Resident Office Representative 189 Restraints ClinDoc 1 3 23 Oct 3:45 PM Auditorium (41 Mall Rd) Validate the ordering of, documentation on, and compliance of violent and non violent restraints Behavioral Health Nurse, Compliance/Quality Owners, ED Director/Manager, ED Nurse Champion, Inpatient Nurse Champion, Inpatient Physician Champion, Patient Safety Lead 194 SCIP Reporting Kickoff Op 1 3 22 Oct 4:00 PM Hospital Cafeteria (41 Overview of SCIP reporting in Epic and introduction to the implementation handbook. Note: Contact the SCIP Reporting group to arrange a time a date for the session. Compliance/Quality Owners, Core Measures owner, OR Manager, SCIP Quality Measures Abstractors 198 Pediatric and Neonatal Medication Ordering Workflows WillowIP Inpatient Pharmacy 1.5 3 24 Oct 9:45 AM 1st Floor Lecture Hall, Beverly Hospital Discuss pediatric and neonatal medication ordering. Includes high level dosing and rounding setup, pharmacist verification and weight requirements for pediatric and neonatal patient medication orders. RX000: Intro to Willow RX001: Verify Orders RX002: Pharmacist Order Entry ED Physician Champion, Inpatient Pharmacist Representative, Inpatient Pharmacy Manager, Inpatient Physician Champion, Patient Safety Lead INP230: Overview of the MAR Updated: 10/22/2013 Page 4 of 14

206 TPN Ordering and Dispensing WillowIP Inpatient Pharmacy 1 3 22 Oct 12:30 PM 2nd Floor Conference Discuss TPN medication workflows. Solidify decisions regarding how TPN medication orders will be built, placed and charged. RX000: Introduction to Willow Navigate Hyperspace as a Willow user by learning the basics of entering orders on a patient, responding to a nursing request and navigating through a patient s unverified orders Inpatient Nurse Champion, Inpatient Pharmacist Representative, Inpatient Pharmacy Billing Expert, Inpatient Pharmacy Manager, Inpatient Physician Champion, Patient Safety Lead, TPN Pharmacist Representative INP230: Overview of the MAR: Review a patient s medications, document administering a medication. 211 Verbal Orders and Cosigns Orders 1 3 22 Oct 8:00 AM Hospital Cafeteria (41 Validate workflows for verbal orders taken from physicians as well as how physicians will manage the resulting cosign messages. a. Telephone orders written by the nurse b. Order written by resident/mid level that requires a cosign (controlled medication, for example) c. Review options for monitoring cosigns d. Physician In Basket to cosign orders Compliance/Quality Owners, ED Director/Manager, ED Nurse Champion, ED Physician Champion, HIM Director, Inpatient Nurse Champion, Inpatient Nurse Representatives, Inpatient Physician Champion, Patient Safety Lead, Unit Clerk Representative, Utilization Management Supervisor 212 Cogito: ADT & Prelude ADT/Prelude Admission, Discharge & Transfer + Registration 2 3 22 Oct 8:00 AM 3rd Floor Conference Review and validate Go Live Critical reporting tools for ADT and hospital registration workflows. a. Bed Planning, Environment Services and Transport turnaround time reports b. Workqueue and registration productivity reports c. Admission and discharge reports d. Census statistics reports e. Throughput dashboards ADT Prelude ARCR owners, Bed Planning Manager, Case Manager, Environmental Services Expert, Registration Manager, Transportation Manager 214 Cogito: Anticoagulation Follow up Ambulatory 0.5 3 23 Oct 9:30 AM 2nd Floor Conference Anticoagulation Patients Missing Attendance Report Updated: 10/22/2013 Page 5 of 14

215 Cogito: Clinic Level Analytical Ambulatory 1 3 22 Oct 9:45 AM 2nd Floor Conference Appointment Statistics by Department Report, Closed and Open Encounters Report, Encounter Cycle reports, Encounters Closed Same Day by Provider Report, In Basket Volume Report, Level of Service Codes Report, Office Visits with a Printed AVS Report 216 Cogito: Find patients for follow up Ambulatory 1 3 22 Oct 1:30 PM 2nd Floor Conference All go live critical Find My Patient Reporting Workbench ; Patients Overdue for Health Maintenance Report 218 Cogito: Anesthesia Anesthesia 1 3 22 Oct 3:00 PM Hospital Cafeteria (41 Go live critical reports for Anesthesia and dashboards for anesthesia users. This includes reports from the Anesthesia Record Search template and corresponding MyEpic components, per user. Anesthesia Billing Manager, Anesthesia Manager 219 Cogito: ASAP Operational/Analytica l ASAP Emergency Dept. 1 3 23 Oct 9:30 AM 3rd Floor Conference All ASAP specific reports. ED Director/Manager 220 Cogito: Beacon Oncology 221 Cogito: Lab Management Beacon Oncology 1 3 22 Oct 1:00 PM SICU Conference Room (41 Beaker Laboratory 2 3 22 Oct 3:30 PM Insight Conference Room ( Review and validate Beacon reporting tools for oncology workflows. a. Patient, order, and Treatment Plan specific Reporting Workbench reports b. Protocol use and maintenance reports c. Cancer staging reports d. Radar Dashboards All Beaker reports, including lab management and KPIs. Inpatient Oncology Nurse, Oncologist, Oncology Clinic Manager, Oncology Pharmacist, Outpatient Oncology Nurse Lab Central Receiving Expert, Lab Customer Services Expert, Lab Manager Updated: 10/22/2013 Page 6 of 14

Session ID Session Name Owner 222 Cogito: Cadence, Referrals and Welcome Cadence Scheduling 2 3 22 Oct 3:30 PM Lobby Conference Room (41 Review and validate Go Live Critical reporting tools for scheduling, registration, referrals, and kiosk workflows. a. scheduling and referral volume reports b. workqueue and workflow productivity reports c. overrule and bypassed warnings reports d. scheduling manager dashboards Auth Cert Referrals Expert, Cadence ARCR owners, Front Desk Representative, Referral Manager, Registration Manager, Scheduling Manager 223 Cogito: Non invasive Cardiology Go live Critical Cupid Cardiovascular 1 3 22 Oct 9:00 AM Alumni Conference Room (41 Go live critical reports for non invasive cardiology areas (e.g. Echo, EKG) for managers/administrators and chief cardiologists that are not in the "Worklist" category. This includes procedure volume, appointment statistics, and revenue reports. Cardiology Systems Administrator, Noninvasive Cardiology Manager 224 Cogito: Invasive Cardiology Go live Critical Cupid Cardiovascular 1 3 22 Oct 10:00 AM Alumni Conference Room (41 Go live critical reports for invasive cardiology areas (e.g. Cath Lab, EP) for managers/administrators and chief cardiologists that are not in the "Worklist" category. This includes case volume, case cancellations, room utilization, and revenue reports. Cardiology Systems Administrator, Invasive Cardiology Manager 227 HB Revenue Integrity 228 Cogito: HB Finance 229 Cogito: HB Insurance Follow Up 230 Cogito: HB Payment Posting 233 Cogito: Coding Report and Dashboard Design HB Hospital Billing 1 3 22 Oct 9:00 AM Lexington Conference HB Charge Capture Lead Profile Room ( 1.5 3 24 Oct 1:00 PM Lexington Conference HB Finance Lead Profile Room ( 1 3 22 Oct 10:00 AM Lexington Conference HB Insurance Follow Up Lead Profile Room ( 1 3 22 Oct 1:00 PM Lexington Conference HB Payment Posting Lead Profile Room ( HIM 1.5 3 22 Oct 2:00 PM Lexington Conference Product: Coding and Abstracting Room ( Consumer: Coding Manager; HIM Director HB Hospital Billing HB Hospital Billing HB Hospital Billing Updated: 10/22/2013 Page 7 of 14

234 Cogito: Deficiency Tracking Report and Dashboard Design HIM 1 3 22 Oct 9:45 AM HIM Conference Room (Gordon Building 29 Product: Deficiency Tracking Consumer: Deficiency Tracking Supervisor, HIM Director, Physician 235 Cogito: Release of Information Report and Dashboard Design HIM 1 3 23 Oct 9:30 AM 5 W Conference Room (41 Product: Release of Information Consumer: ROI Manager, HIM Director 236 Chart Tracking Workflow 237 Cogito: OR Manager / Nurse Manager 238 Cogito: OR Charging/Billing 241 Cogito: PB Charge Capture 242 Cogito: PB Payment Posting 243 Cogito: PB Insurance Follow up 244 Cogito: PB Self Pay Follow up 245 Cogito: PB Finance HIM 1 3 22 Oct 3:00 PM Lexington Conference Room ( Op 2 3 23 Oct 1:30 PM 7 W Neurology Conference Room (41 Op 1 3 23 Oct 10:00 AM SICU Conference Room (41 PB Professional Billing PB Professional Billing PB Professional Billing PB Professional Billing PB Professional Billing Product: Chart Tracking Consumer: HIM Director, Chart Tracking Manager Go live critical reports for Op and dashboards for Manager users. Utilization reporting Go live critical reports for Op Charging and dashboards for Billing users. OR cost reports 1 3 22 Oct 2:15 PM Peabody Conference PB Charge Capture Profile Room ( 1.5 3 24 Oct 9:00 AM Lexington Conference PB Payment Posting Profile Room ( 1 3 24 Oct 3:00 PM Lexington Conference PB Insurance Follow up Profile Room ( 1 3 24 Oct 8:00 AM Lexington Conference PB Self pay Follow Up Profile Room ( 1.5 3 23 Oct 1:00 PM Insight Conference PB Finance Profile Room ( Updated: 10/22/2013 Page 8 of 14

247 Cogito: Radiant Golive Critical Radiant Radiology 1.5 3 22 Oct 3:30 PM 3rd Floor Conference Go live critical reports for radiology managers/administrators and chief radiologists that are not in the "Worklist" category. This includes radiology study status, volume, turnaround time, productivity, appointment statistics, reading workflow, revenue, and quality reports. Radiology Manager, Radiology Technologist 248 Cogito: Mammography Golive Critical Radiant Radiology 1 3 22 Oct 5:00 PM 3rd Floor Conference Go live critical reports for mammography managers/administrators and mammography coordinators that are not in the "Worklist" category. This includes MQSA, mammo follow up, and mammo administrative reports. Radiology Manager 249 Cogito: Obstetrics Stork Obstetrics 1 3 24 Oct 12:30 PM 1st Floor Lecture Hall, Beverly Hospital 256 Cogito: Inpatient Pharmacy Clinical WillowIP Inpatient Pharmacy 1.5 3 22 Oct 2:00 PM 5 W Conference Room (41 Product: Stork Consumer: Physician; Nurse Manager; Unit Supervisor; Unit Clerk Review and Validate Willow Inpatient Go Live Critical reporting tools for Clinical workflows. a. Real time patient and order specific reports b. Operational patient and order specific Reporting Workbench reports c. Barcoding reports d. Nonformulary usage reports e. Radar Dashboards REP001: Overview of Reporting and Reporting Tools RW001: Introduction to Reporting Workbench REP005: Run and Manage (Optional) Inpatient Pharmacist Representative, Inpatient Pharmacy Director, Inpatient Pharmacy Manager, Inpatient Pharmacy Technician 257 Cogito: Inpatient Pharmacy Charging and Administrative WillowIP Inpatient Pharmacy 1 3 22 Oct 3:30 PM 5 W Conference Room (41 259 Cogito: AP Reporting Beaker Laboratory 1 3 22 Oct 10:00 AM Insight Conference Room ( Review and Validate Willow Inpatient Go Live Critical reporting tools for pharmacy charging and revenue review. a. Charge summary reports b. Workload reports c. Formulary compliance reports REP001: Overview of Reporting and Reporting Tools RW001: Introduction to Reporting Workbench REP005: Run and Manage (Optional) Hospital Billing Charge Capture Manager, Inpatient Pharmacist Representative, Inpatient Pharmacy Billing Expert, Inpatient Pharmacy Buyer, Inpatient Pharmacy Director, Inpatient Pharmacy Technician Lab Manager, Pathologist Updated: 10/22/2013 Page 9 of 14

260 Cogito: Microbiology Reporting 261 Cogito: PB Revenue Cycle Lead and Claims Report Beaker Laboratory 0.5 3 22 Oct 1:00 PM Insight Conference Room ( Claims 2 3 22 Oct 3:30 PM Beverly Atrium Conference Room (67 S Bedford Validate and review reports related to PB claims and remittance processing. Lab Manager, Lab Microbiology and Virology Expert Physician Billing Office Director, Physician Billing Payment Posting Manager 262 Cogito: HB Billing and Claims 263 Preference Card Importing and Management Claims 2 3 23 Oct 4:00 PM Lexington Conference Room ( Op 1 3 22 Oct 11:00 AM SICU Conference Room (41 Validate and review reports related to HB claims and remittance processing. Discuss current preference card maintenance practices, and the process of importing preference cards into Op from your legacy system. Hospital Billing Office Director, Hospital Billing Payment Posting Manager 269 Results Routing: Cupid Cupid Cardiovascular 273 ED to L&D ASAP Emergency Dept. 1 3 22 Oct 1:00 PM Beverly Atrium Conference Room (67 S Bedford 0.75 3 24 Oct 11:15 AM 1st Floor Lecture Hall, Beverly Hospital Cardiology Physician Champion, Invasive Cardiology Manager, Non invasive Cardiology Manager ED Director/Manager, ED Nurse Champion, ED Physician Champion, L&D Nurse, L&D Nurse Manager, Patient Safety Lead 274 ED to OR ASAP Emergency Dept. 0.75 3 22 Oct 1:00 PM Lobby Conference Room (41 ED Director/Manager, ED Director/Manager, ED Nurse Champion, ED Physician Champion, OR Manager, Patient Safety Lead 280 Behavioral Health Billing and Registration 281 Care Everywhere Workflows PB Professional Billing ASAP Emergency Dept. 1 3 24 Oct 11:00 AM Lexington Conference Room ( 1.5 3 22 Oct 4:30 PM 2nd Floor Conference CE001: Querying for a Patient's Outside Record CE002: Viewing a Patient's Care Everywhere Information Physician Billing Charge Capture Manager, Physician Billing Specialty Billing Area Manager Clinic Manager, ED Director/Manager, ED Nurse Champion, ED Physician Champion, ED Registrar, ED Unit Clerk, HIM Director, Inpatient Nurse Champion, Inpatient Physician Champion 282 Care Everywhere Strategy ASAP Emergency Dept. 1.5 3 23 Oct 1:00 PM 2nd Floor Conference Compliance/Quality Owners, HIM Director, Privacy Officer Updated: 10/22/2013 Page 10 of 14

284 Core Measures Strategy Session ClinDoc 1 3 24 Oct 8:00 AM Hospital Cafeteria (41 During this session, we will provide an overview of Core Measures documentation and reporting in Epic, discuss the strategy for building and validating Core Measure reports during the implementation and after go live, and validate the core navigator configuration. Compliance/Quality Owners, Inpatient Nurse Champion, Inpatient Physician Champion 289 OB Ultrasound Workflows Stork Obstetrics 0.5 3 24 Oct 1:30 PM 1st Floor Lecture Hall, Beverly Hospital L&D Nurse, L&D Nurse Manager, OB Physician, Radiology Manager, Scheduling Representative, Ultrasound Technologist 291 L&D Scheduled Procedures Stork Obstetrics 1 3 24 Oct 2:00 PM 1st Floor Lecture Hall, Beverly Hospital 294 Behavioral Health ClinDoc 1 3 23 Oct 2:45 PM Auditorium (41 Mall Rd) 309 ECG Orders 1 3 24 Oct 1:00 PM 2nd Floor Conference This session will cover miscellaneous topics for discussion/validation that are specific to inpatient behavioral health, including the master treatment plan and Axis documentation Validate inpatient and outpatient ECG workflows for both physicians and techs. We'll review the process for ordering an ECG on an inpatient and how the ECG tech is notified. We will also review an outpatient presenting to your department to have an ECG performed. Admissions Manager, L&D Nurse, L&D Nurse Manager, L&D Unit Clerk, OB Physician, Registration Manager, Scheduling Representative Behavioral Health Nurse, Compliance/Quality Owners, ED Physician Champion, HIM Director, Psychiatrist Cardiology Physician Champion, ECG Department Manager, ECG Tech, ED Nurse Champion, Front Desk Representative, Physician Billing Office Director Updated: 10/22/2013 Page 11 of 14

310 ABNs Ambulatory 1 3 22 Oct 11:00 AM 2nd Floor Conference Ambulatory Physician Champion, Coding Expert, Coding Manager, Compliance/Quality Owners, Front Desk Representative, Lab Manager, Lab Registration Manager, OR Scheduling Manager, Periop Director, Physician Billing Benefits/Coverage Expert, Physician Billing Charge Capture Manager, Physician Billing Office Director, Radiology Front Desk Representative, Radiology Manager, Scheduling Manager, Scheduling Representative 321 Anatomic Pathology Professional Billing Beaker Laboratory 1 3 22 Oct 9:00 AM Insight Conference Room ( Lab Billing Manager, Lab Coder, Lab Manager, Lab Manager 340 Anticoagulation Ambulatory 1.5 3 23 Oct 8:00 AM 2nd Floor Conference Ambulatory Nurse Champion, Ambulatory Physician Champion, Clinic Manager, Outpatient Pharmacist, Outpatient Pharmacy Director, Outpatient Pharmacy Technician Manager, Patient Care Coordinator 346 Results Routing and Follow Up Ambulatory 1.5 3 23 Oct 11:00 AM 2nd Floor Conference Ambulatory Nurse Champion, Ambulatory Physician Champion, Clinic Manager, Lab Manager, Radiology Manager 407 Cogito: Inpatient Nursing and Quality Management Concurrent Review ClinDoc 1 3 23 Oct 10:30 AM Alumni Conference Room (41 This session will expand on the overview of the RW001: Introduction to the reporting tools available for nursing and quality Reporting Workbench management users and will validate Epic reports used for Concurrent Review. MYE101: Introduction to Radar Compliance/Quality Owners, Inpatient Nurse Champion, Inpatient Nurse Representatives 411 Cogito: Inpatient Physician Orders 1 3 22 Oct 2:00 PM 3rd Floor Conference Validate whether the reports, dashboards, and reporting homes available in Epic meet Lahey provider reporting needs and determine if other reports are required. RW001: Introduction to the Reporting Workbench MYE101: Introduction to Radar Inpatient Physician Champion Updated: 10/22/2013 Page 12 of 14

412 Cogito: Inpatient Nursing and Quality Management Retrospective Review ClinDoc 1 3 22 Oct 4:30 PM 7 W Neurology This session will expand on the overview of the RW001: Introduction to the Conference Room (41 reporting tools available for nursing and quality Reporting Workbench management users and will validate Epic reports used for retrospective review. MYE101: Introduction to Radar Compliance/Quality Owners, Inpatient Nurse Champion, Inpatient Nurse Representatives 413 Cogito: Inpatient Clinical Leadership 447 Interoperability Kickoff 452 Triage Call with Disposition Orders 1 3 22 Oct 3:30 PM 2nd Floor Conference Radiant Radiology 2.5 3 23 Oct 1:00 PM 3rd Floor Conference Ambulatory 1 3 23 Oct 10:00 AM 2nd Floor Conference Validate whether the reports, dashboards, and reporting homes available in Epic meet Lahey's clinical reporting needs and determine if other reports are required. The purpose of the interoperability session is to lay the framework for your interoperability requirements. During this meeting, we will discuss Epic in relation to PACS, DICOM and dictation/speech recognition integration. RW001: Introduction to the Reporting Workbench MYE101: Introduction to Radar Inpatient Physician Champion, Patient Safety Lead 453 Discharge Readmit Orders 1 3 23 Oct 1:00 PM Auditorium (41 Mall Rd) Validate workflows for discharge/readmit scenarios. We will discuss the tools available to facilitate this process in Epic. 478 Multi disciplinary Visits 479 Radiation Oncology Strategy Session 480 Intrathecal Chemotherapy Strategy Session Ambulatory 1 3 23 Oct 2:30 PM 2nd Floor Conference Beacon Oncology 1 3 22 Oct 2:15 PM SICU Conference Room (41 Beacon Oncology 1 3 22 Oct 3:45 PM SICU Conference Room (41 Discuss radiation oncology and Epic Radiation oncologists, Radiation Oncology department manager, Physicists, Medical Oncologists Discuss strategy for handling intrathecal chemotherapy Oncology Physician, Outpatient Oncology Nurse, Inpatient Oncology Nurse, Oncology Pharmacist, APNs Updated: 10/22/2013 Page 13 of 14

520 DNBs, Stop Bills, Revenue Guardian HB Hospital Billing 1 3 24 Oct 9:00 AM Beverly Atrium Conference Room (67 S Bedford Introducing DNBs, Stop Bills, and the Revenue Guardian by defining those billing edits and revenue guardian checks, identifying owning areas, and providing an overview of how to correct them. Goal being to set Lahey up with a good understanding of edits before asking them to decide which they will want in the system. Business Office SME's, Revenue Lead, Coding Leads, Admitting Managers, Patient Access Directors, and Registration Managers/Supervisors Updated: 10/22/2013 Page 14 of 14