Role Description Mental Health of Older Adults and Dementia Clinical Academic Group (CAG) 1. Role Details Post Title: Hours: Team: Reports to: Accountable to: Location: Recovery Enabler. Minimum 4 hours a week Commitment for a minimum of 9 months. Lewisham MHOA CMHTs and wards. Clinical OT / Nurse Specialists. Clinical OT / Nurse Specialists. Granville, 91 Granville Park, London, SE13 7DW 2. Facts and Figures The South London & Maudsley NHS Foundation Trust provides comprehensive, complex mental health services both locally and nationally. The Trust has approximately 4,000 staff and a budget in excess of 330 million. It is part of King s Health Partners, the Academic Health Sciences Centre, (AHSC) we have established with King s College London, King s College Hospital and Guy s and St Thomas NHS Foundation Trusts. Clinical Academic Groups (CAGs) are structures which bring together clinical services, education and training and academic activities within a series of single managerial units. 3. Communication and Working Relationships Lewisham MHOA&D staff Lewisham Statutory services Voluntary and Independent services or groups in Lewisham Service users and carers People who have in the past found it difficult or have not wanted to access statutory mental health services 3. In return for acting in a voluntary capacity as a Recovery Enabler for the above service, you will receive: Access to supervised work with service users who are under the care of the Lewisham CMHT; Training in the role of Recovery Enabler; Supervision. This is held in groups every six weeks. It is an expectation of the role that each recovery enabler attends on a regular basis and that each individual will take a turn in presenting information for group discussion. From time to time, you may have the opportunity to take part in other projects relating to service evaluation or development. This will be dependent on a need having been identified by clinical specialists, or the Psychology and Psychotherapy lead. There is no guarantee that such projects will be available. Should you need it and subject to satisfactory completion of the role, a reference may be provided. 1
4. To become a SLaM volunteer you will need to: Attend the Recovery Enabler Discovery Day Attend the SLaM volunteers training; Have a Disclosure and Barring Service ( DBS ) check; Sign a confidentiality statement; Fill in an Occupational Health questionnaire. 5. Role Purpose: The Recovery Enabler will work alongside qualified staff in the Lewisham Community Service, the wards and where appropriate, Lewisham Psychology and Psychotherapy Service, to assist service users on their Recovery Journey. For many older people, this may be as simple as continuing to be me, or living well with dementia or other mental health problems. This may include working in partnership with the service user to: find and maintain hope; build or maintain a meaningful life; help to maintain or develop meaning and purpose; regain lost roles, or develop new ones; facilitate optimal levels of independence and choice; develop an identity separate to that of diagnosis; enable active participation in the community; access culturally appropriate activity; maintain or develop a sense of responsibility and control. The Recovery Enablers will also be working towards building relationships with specific groups of Lewisham Residents. These may be people who have not traditionally used statutory mental health services and who conceptualise mental health differently to the dominant Western models. Types of activity with service users The Recovery Enabler will offer support to allocated service users to complete their Recovery and Support plan, and to carry out the plan where the service user needs support. Examples may include: 1..Accompanying service users into the community to facilitate social inclusion. 2. Accompanying service users to hospital / other visits (eg. hairdresser / dentist) where the outcome is part of their Recovery Plan. 3. Befriending service users on a short-term basis, with a view to developing wider community social links. 4. Supporting the service user to regain or learn a skill (either by teaching them or identifying classes and accompanying them to classes where support is needed. 2
5. Supporting the service user in life story work. 6. Contribute to joint projects with outside agencies (as negotiated by OT/Nurse clinical specialists). 7. Work with Psychology and Psychotherapy staff to assist with behavioural activation & exposure programmes. 8. Researching culturally appropriate community-based activities with the service user. 9. Enable the service user to access spiritual services. 10. Enable the service user to become more independent in their activities of daily living. For eg. accompanying them to the shops with a view to their gaining confidence to do it alone. Linking with community groups 1. Build ongoing relationships with allocated community groups so as to provide education about mental health and fostering good relationships with a view to increasing the acceptability of our services. Communication 1. The Recovery Enabler will provide feedback to the service user s care coordinator as agreed. 2. The Recovery Enabler will provide OT and Nurse clinical specialists with regular feedback with regard to their contact with service users. 3. If the Recovery Enabler is concerned about the physical or mental welfare of a service user, s/he will contact the OT or Nurse clinical specialists immediately to raise their concerns. Documentation 1. A Recovery Enabler Agreement will be completed for each service user. This will be created by the care co-ordinator and allocated Recovery Enabler and will describe the proposed intervention and give a time frame for review and documentation. This will be uploaded onto EPJS. 2 The Recovery Enabler will write summaries of their intervention at agreed intervals with care co-ordinator which will be Word documents so that the care co-ordinator can record progress on EPJS. Supervision 1. The Recovery Enabler will attend group supervision with Clinical OT and Nurse specialists as required. 2. The Recovery Enabler may be offered supervision from Psychology and Psychotherapy staff where indicated. 3
3. Supervision from staff from outside agencies may be offered where appropriate. Training 1. All Recovery Enablers will be expected to partake in training relevant to the role. As part of the development of their facilitation and training skills, they will be expected to provide part of this training. Ethics 1. Recovery Enablers will respect the individuality, values, cultural and religious diversity of clients and contribute to the provision of a service sensitive to those needs. 2. Recovery Enablers will demonstrate an awareness of the effects of and one s own limitations in fulfilling some aspects of the role on the mental wellbeing of oneself and an ability to seek assistance and guidance from colleagues. Service Development 1. From time to time, there may be an opportunity to contribute to service development or evaluation initiatives. Self-management 1. To exercise and thus, actively role model, good time management, punctuality and consistent, reliable attendance. 2. Recovery enables will attend all the appointments they have made with service users or other agencies, and if unable to do so will send apologies. 3. Sickness on days where appointments have been booked should be reported to one of the Clinical Specialists at 9am so that the visits can be cancelled. Recovery Enablers will work to uphold the Trust s 5 commitments: (1) to be caring, kind and polite (2) to be prompt and value your time (3) to take time and listen to you (4) to be honest and direct with you (5) to do what I say I'm going to do The agreement between SlaM and the volunteer may be terminated by either party at any time. Failure to attend supervision may result in termination of the agreement. Confidentiality Confidentiality/data protection regarding all personal information and Trust activity must be maintained at all times (both in and out of working hours) in accordance with professional codes of conduct and relevant legislation such as the Data Protection Act. The post holder should ensure that they are familiar with and adhere to all Trust 4
Information governance policies and procedures. Any breach of confidentiality will be taken seriously and appropriate disciplinary action may be taken. Equal Opportunities Recovery Enablers must, at all times, carry out his / her responsibilities with due regard to the Trust s Equal Opportunities Policy. Health and Safety Recovery Enablers must be aware of the responsibilities placed upon them under the Health and Safety at Work Act 1974, paying due regard to health and safety in the workplace and management of risk to maintain a safe working environment for service users, visitors and employees. Infection Prevention and Control Recovery Enablers must be aware of their responsibilities to protect service users, visitors and employees against the risks of acquiring health care associated infections, in accordance with Trust policy. Safeguarding.Children Recovery Enablers must be aware of the responsibilities placed on them under the Children Act 1989, 2004. Maggie Langridge July 2015 5