Case Management: American Case Management Association 2015 NC ACMA SPRING CONFERENCE March 19-20, 2015 New Bern, NC New Bern Riverfront Convention Center 203 South Front Street New Bern, NC 28560 (252) 637-1551 Hotel Accommodations: Double Tree by Hilton New Bern Riverfront 100 Middle Street New Bern, NC 28560 (252) 638-3585 Nursing Contact Hours sponsored by
INTRODUCTION: Case Managers facilitate the flow of patients through healthcare systems by not only excelling in their own area of expertise, but by being keenly aware of the skills and services offered by others. We manage change and know what our patients require in order to thrive. Our keynote speaker, Kelly Swanson, author and motivational speaker, acknowledges the stressors of our work, and then teaches her approach to being happier and more productive despite it all. We have a special guest from the Hastings Center in New York who will explore the ethical challenges of managing the mandates of providing advocacy and care to people in the face of inadequate resources. There are featured sessions on Money Follows the Person. We have an expert on how the Social Security disability (SSI/SSDI) system works. There are panel discussions on care transitions initiatives between hospitals and home health; hospitals and skilled facilities; and healthcare systems and mental health providers. Hear panelists present a model of transitioning chronically ill young adults to adulthood so they gain skills to manage their own health needs. Get the update on current trends in hospital utilization, changes in observation status, and what the 2-midnight rule is really about. We will close with sage advice on how to stay positive in the midst of constant change in healthcare. Sign up to learn with your peers from across the state that understand and appreciate the importance of what you do.
>> WELCOME Opening Remarks by Kim Sturkey, BA, CMC, ACM, CPHM, NC ACMA President >> SESSION 1, KEYNOTE ADDRESS: Who Hijacked My Fairy Tale? Hanging on to humor when life doesn t go the way you planned Kelly Swanson, Motivational Speaker, Author Session Abstract: A motivating program designed to make attendees laugh, feel appreciated for what they do and the difference they make. Program is also designed to teach attendees Kelly s See/Believe/Do approach to being happier and more productive at work. Author will have a booksigning after her presentation. >> SESSION 2: Undocumented People and Access to Care - Ethics Nancy Berlinger, PhD Co-Director, Undocumented Patients Project The Hastings Center, Garrison, NY Session Abstract: NC is a "gateway state" for immigrants. A seriously ill or injured undocumented person can be a "complex" patient due to lack of funds and local caregivers. Case managers face competing mandates to ensure patient safety post-discharge while pressured to "clear the bed;" to develop productive relationships with community organizations while dealing with institutional concerns about becoming a "magnet" for the uninsured. This session provides an overview of common challenges and the case managers role in advocacy. >> SESSION 3, BREAKOUT A: Transition: The Life Highway, a Process - Not an Event Panel discussion: Nirmish Shah, MD, Division of Hematology-Oncology; Vivian Lewis, Child Life Specialist; Amanda Rozycki, MSW, LCSWA, Shelia Rittgers, MSW, LCSW, Dept. of Pediatrics, Duke University Hospital, Durham, NC Session Abstract: This panel will explore barriers to transitioning young adults from pediatric to adult care, and what is being done to promote patient involvement and prepare them for the transfer of care. Emphasis will be on strategies to empower and educate teens and young adults and using the electronic medical record as a tool to track progress.
>> SESSION 3, BREAKOUT B: Money Follows the Person Demonstration Project Trish Farnham Project Director NC Dept. of Health and Human Services, Division of Medical Assistance, Raleigh, NC Session Abstract: NC Money Follows the Person provides an opportunity to individuals with long-term needs to return to their homes and communities after prolonged institutionalization in skilled nursing facilities or hospitals. Learn how MFP partners with other publicly funded long-term support services, such as home and community-based waivers, PACE and other non-medicaid services. >> SESSION 4, BREAKOUT A: Partnering with Skilled Nursing Facilities for a Successful Population Health Program Panel discussion: Lynn Watkins, PT, MSPT, MHA; Angela Alley, RN, BSN, MHA; Stacy Wright, MBA, LCSW, Population Health and Case Management, Novant Health, Winston-Salem, NC Session Abstract: Panelists will describe how Novant Health is fostering the evolution of a SNF and health system partnership to provide the best patient-centered system of care. The partnership is a key component to improving patient health, health care services and decreasing costs of care. >> SESSION 4, BREAKOUT B: Disability 101: The Basics of Supplemental Security Income (SSI) / Social Security Disability Income (SSDI) and Documenting Disability Judith Romanowski, RN, JD Attorney PLLC, Durham, NC Session Abstract: This session will help discharge planners assist patients who are disabled by health impairments and deserving of disability benefits. It will provide an overview of how the Social Security disability (SSI/SSDI) system works, and dispel some of the myths that many health care providers and patients hold about the system. The session will focus on how discharge planners can avoid common pitfalls; how they can document disability issues; and how they can advocate for their disabled patients.
>> SESSION 5, BREAKOUT A: Everyone Wins! Discharging Mechanically Ventilated Patients to Home Panel discussion: Kathy Short, RRT, RN; Diane Labiak, MSW, LCSW; UNC Hospitals, Chapel Hill, NC; Stacey Rice, RN, BSN, Bayada Home Health Care, Greensboro, NC Session Abstract: A respiratory therapist, hospital discharge planner, a former patient, and a home care transitional care manager will discuss the process of successfully discharging mechanically ventilated patients with complex needs and limitations to home. >> SESSION 5, BREAKOUT B: Yours, Mine, Ours: New Ways of Collaborating for a Shared Population in a Changing Environment Ann Oshel, MS Chief Community Relations Officer Alliance Behavioral Healthcare, Durham, NC Session Abstract: No longer are we able to improve patient care and cost savings by working in siloes. Using a System of Care approach, this session will present strategies to not only improve case management practices but to develop the community collaboration required to achieve optimal outcomes. We will discuss how to eliminate common barriers (i.e., information sharing) that will help collaboratives be more successful. >> SESSION 6: Behavioral Health Integration (MH), Carolinas HealthCare System Panel discussion: Melissa Candela, LCSW; Linda Thomas RN, Nurse Manager of Patient Placement; Christine Zazzaro, LPC, Director, Behavioral Health Patient Placement, Carolinas HealthCare System, Charlotte, NC Session Abstract: Through innovation and technology, Carolinas HealthCare System has created a virtual model of Behavioral Health Integration to increase patient access to needed behavioral health services, while also increasing treatment education to Primary Care Providers within the system.
>> SESSION 7: Current Trends in Hospital Utilization Jay Pomerantz, MD, FACP Medical Director-Clinical Care Management / Clinical Associate Professor Medicine and Geriatrics UNC Hospitals, Chapel Hill, NC Session Abstract: The world of UM has evolved rapidly over the past few years. Changes in Observation status, law suits, and the starts and stops of 2-midnight rule, have caused confusion amongst staff, physicians and patients. This presentation will cover the recent changes that have occurred, the implications to patients, facilities and physicians. Contradictory rules generate these difficulties, including how the definitions for inpatient are different for billing, versus the qualifying stay for nursing home payment. >> SESSION 8: Staying Positive in the Midst of Constant Chaos and Change Chuck Lamothe, Med, BSN, RN Admissions and Referral Development WakeMed Rehabilitation Programs and Services, Raleigh, NC Session Abstract: In an ever changing environment, perspective is everything! Wonder why that co-worker Never seems to lose her cool, or Why the craziness never seems to bother him? Join the conversation when we tackle the topic of constant change; the types of change, how to manage change, finding our peace in the midst of change, and why our intent is so important on a day-to-day and moment-to-moment basis. >> CONFERENCE WRAP-UP: Closing remarks by Karen Preston, RN, BSN, CCM, NC ACMA President Elect
Conference Schedule March 19-20, 2015 THURSDAY, MARCH 19, 2015 7:00 8:20 Registration and Continental Breakfast 8:20 8:30am Welcome and Opening Remarks 8:30 10:00am Keynote Address: Who Hijacked My Fairy Tale? 10:00 10:40am Networking Break with Sponsors and Exhibitors; book-signing by keynote speaker 10:45am 11:45pm Session 2: Undocumented People and Access to Care: Ethics session 11:50am 12:50pm Session 3, Breakout A: Transition: The Life Highway, a Process - Not an Event 11:50 12:50pm Session 3 Breakout B: Money Follows the Person Demonstration Project 12:50 2:10pm Lunch and networking 2:15 3:15pm Session 4 Breakout A: Partnering with Skilled Nursing Facilities for a Successful Population Health Program 2:15 3:15pm Session 4 Breakout B: Disability 101: The Basics of Supplemental Security Income (SSI) / Social Security Disability Income (SSDI) and Documenting Disability (financial) 3:15 3:55pm Healthy & Fit Snack Break: Network and visit with vendors 4:00 5:00pm Session 5 Breakout A: Everyone Wins! Discharging Mechanically / Ventilated Patients to Home 4:00 5:00pm Session 5 Breakout B: Yours, Mine, Ours: New Ways of Collaborating for a Shared Population in a Changing Environment 5:00 5:30pm Vendor activities, door prizes, mingle
FRIDAY, MARCH 20, 2015 7:30 8:55am Registration, Full Breakfast 9:00 10:00am Session 6: Behavorial Health Integration (MH), Carolinas Healthcare System 10:00 10:15am Transition Break 10:15 11:15am Session 7: Current Trends in Hospital Utilization 11:20 12:20pm Session 8: Staying Positive in the Midst of Contast Chaos & Change 12:20pm Closing Remarks
CONFERENCE REGISTRATION PRICING & INFO EARLY REGISTRATION Register from now until February 17, 2015 LATE REGISTRATION Register from February 18 March 9 2015 www.rsvpbook.com/acmancspring15 ACMA Member $135 Non-Member $160 Student (Student ID Required) $40 ACMA Member $165 Non-Member $190 Student (Student ID Required) $40 HOTEL BOOKING The last day for hotel reservations is March 9th,or as soon as the room block is filled, so please make your room reservations as soon as possible. To register, click on this ACMA - NC web page address: http://doubletree.hilton.com/en/dt/groups/personalized/e/ewnmsdt-acm-20150317/index.jhtml?wt.mc_id=pog Group Name: American Case Management Association-NC Chapter Group Code: ACM Check-in: 18-MAR-2015 Check-out: 20-MAR-2015 Hotel Name: DoubleTree by Hilton Hotel New Bern Riverfront Hotel Address: 100 Middle Street, New Bern, North Carolina 28560 Phone Number: 252-638-3585 Room Rate: $129 per room (plus tax) if booked by February 16, 2015. Limited availability, so book early. CONTINUING EDUCATION Participants may earn up to the following continuing education (CE) hours: 8.5 Nursing Contact Hours (based on 60 minute hour) 8.5 Social Work Contact Hours 8.5 ACM 8.5 CCM (Applied for) 8.5 Nursing Home Administrator (Applied for) New Hanover Regional Medical Center is an Approved Provider of continuing nursing education by the North Carolina Nurses Association, an Accredited Approver by the American Nurses Credentialing Center s Commission on Accreditation. Included in the 8.5 conference hours is 1 hour of Ethics
Conference Planning Committee Conference Chair: Gay Bonds, MSW, LCSW, Duke University Hospital, Durham, NC Darren Anderson, MSN, RN, ACM, Vidant Medical Center, Greenville, NC Laura Aponte, MSW, UNC Hospitals, Chapel Hill, NC Kimberly Bird, Carolinas Healthcare System, Charlotte, NC Rico E. Brown, MSW, LCSW-A, Carolinas Medical Center, Charlotte, NC Denise Conn, RN, CCM, IQCI, ACM, FirstHealth of the Carolinas, Pinehurst, NC Shannon Graham, BA, BSW, MSW Student, Southern Healthcare Management, Raleigh, NC Andra Griffis, RN, MSN, MHA, Rex Healthcare, Raleigh, NC Tonya Harrison, RN, BSN, CCM, Carolinas Medical Center, Charlotte, NC Denise Phillips Kuhn, RN, MSN, ACM, New Hanover Medical Center, Wilmington, NC Jamie Minnis, BSW, ACM, UNC Hospitals, Chapel Hill, NC Joan Oliver, RN, BSN, Duke University Hospital, Durham, NC Karen Preston, RN, BSN, CCM, Duke Raleigh Hospital, Raleigh, NC Della Reavis, RN, BSN, CCM, ACM, IQCI, Wake Forest Baptist Medical Center, Winston-Salem, NC Stacey Rice, RN, BSN, BAYADA Home Health, Greensboro, NC Michelle Rogers, RN, BSN, MSN, ACM, Carolinas Medical Center, Charlotte, NC Connie Sato, RN, BSN, MSN, IQCI, Novant Health, Winston-Salem, NC Jenn Spencer, MSW, LCSW, ACM, UNC Hospitals, Chapel Hill, NC Teresa Stratton, BSW, ACM, Duke Raleigh Hospital, Raleigh, NC Kim Sturkey, BA, CMC, ACM, CPHM, Carolinas Healthcare, Charlotte, NC Vicki Vanderburg, RN, CPUR, CCM, CMC-Northeast, Charlotte, NC Rose Mary Wicker, RN, BSN,CCM, ACM, CPHM, IQCI, First Carolina Care, Pinehurst, NC Stacy Wright, LCSW, MSW, MHA, MBA, Novant Health, Charlotte, NC