Vision: Purpose: Values: A community where all young people are valued, included and have every opportunity to thrive To enable young people experiencing serious disadvantage to access the resources and support they require to lead healthy and fulfilling lives. Honesty Empowerment We are impartial and authentic in our practice and in how we relate to colleagues within and outside of our organisation We create a positive environment for staff and young people to make valuable contributions Accountability Respect We set high standards and we are answerable for our decisions and actions We respect the rights of others and treat others as we would like to be treated Location: Employment Status: headspace Frankston Intake Clinician Frankston Access & Clinical Team 0.6 0.8 EFT / 45.6 60.8 hours per fortnight (negotiable), fixed term to 30 June 2018, across Monday-Friday roster. Occupational Therapist, Social Worker, Psychologist (Grade 2), Registered Psychiatric Nurse (Grade 3) Remuneration: SCHCADS Level 5. Salary (dependent on qualifications and experience) plus 9.5% Employer superannuation and salary packaging. Responsible to: Direct reports: Key responsibilities: Primary Purpose: Clinical Team Leader Frankston Access & Clinical Team NIL Intake phone referral screening, assessment and follow up pathway support. This position will be part of the team responsible for co-ordinating the clinical delivery of treatment and care within headspace Frankston for young people aged 12 25 years. Referrals to the service are primarily by telephone in addition to walk in referrals from young people, their families and friends and therefore consultative and therapeutic timely response is required for this service. Intake Clinician will ensure that the care delivered to the young people is of the highest possible standard, reflects contemporary therapeutic practice and that young people and their families receive timely, responsive and suitable services to meet their needs. In addition, the Clinician must be energetic and enthusiastic and capable of working within headspace Frankston youth hub model to deliver services within the community and enhance health care access for the target age group. 1
Key Responsibilities Referrals, Initial Screening Assessment & Review Provide a first point of contact and conduct initial telephone screening with young people to engage them, identify needs and risks and triage responses accordingly. Provide clinical advice and support to youth workers who support and screen young people who walk in and assist with links to support services for families. Follow guidance from the Access team Leader regarding assessment scheduling and follow-up for young people accessing the Youth Access Team and Primary Health Team to ensure best use of resources to meet needs. Provide bio-psychosocial assessments, initial care plans and pathway support for young people addressing needs and risks, in a shared decision making approach with the young person and their family (as appropriate). Provide and /or ensure access to Single Session Family Consultations for families when appropriate. Assertively monitor young people s mental health and wellbeing as required. Complete service activity and outcome measures as per service protocol Assessments are completed with attention to needs and risks. Appropriate internal and external referral pathways followed for young people and their families Activity and clinical data collected for the HAPI and SEMPHN databases and other data as required Work plan activities are delivered Communication and escalation processes for risk management are followed Monitor caseload and present as required to clinical review and handover meetings. Maintain safe practice at the outreach sites 2
Support and consultation Provide mental health related information, psycho-education for mental health and drug and alcohol problems, information on services available and how to access these. Provide secondary consultation for referrers, co-located services and in-reach service providers to assist with appropriate care pathway options. Effective and timely assessment and early interventions are provided for young people and their families. Advocate on behalf of young people with other workers, schools, employers to enhance service access. Foster a co-operative team environment which values collaboration to ensure a focus on efficient systems and client needs. Provide and/or ensure access to care coordination as required Communication and escalation processes for risk management are followed Linkages developed and sustained with referral services Continuous Improvement Contribute to continuous quality improvement in relation to service delivery. Developing linkages with referral services. Participation in evaluation and ongoing monitoring of the program. Contribute to Continuous Quality Improvement Activities to support the development and monitoring of the team s work Include clients in the evaluation of the service where appropriate. Collaborate with other support services and community based activities to integrate support and provide optimal service provision. Participation in accreditation processes linked to the headspace Model Integrity Framework and the National Standards for Mental Health Services 3
Professional Conduct and Relationship Management Adhere to all YSAS policies and procedures including the Code of Conduct, Confidentiality Agreement, EEO policy Demonstrated commitment to YSAS organisational values Provide highest ethical standards at YSAS; not only to young people in the communities we serve, but to our co-workers and ourselves Undertake proactive identification and on-going management of stakeholders, including suppliers and auditors On every occasion headspace Frankston (YSAS) is represented ethically and professionally. Good working relationships with stakeholders Organisational needs understood Undertake appropriate supervision and professional development Work collaboratively with staff across the organisation to ensure organisational needs are understood, recognised and responded to, as well as staff are supported in their services Position Requirements Education Tertiary qualification in Occupational Therapy, Psychology, Social Work or Psychiatric Nursing with appropriate credentials. Post graduate qualification desirable. Experience Experience in a youth mental health context; Knowledge and Skills Personal qualities Experience in the delivery of evidence based psychological interventions Significant skills in screening systems, assessment, care planning and service consultation High level of computer literacy, outcome measurement and data collection skills Well organised but able to flex and manage competing priorities and deadlines Excellent written and oral communication skills, as well as highly developed interpersonal, coaching, and consultative skills Strong analytical thinking and problem-solving skills and ability to deliver innovative solutions Good judgment, able to influence senior managers and seen as a credible source of advice Leadership attributes, team player, able to work in a collaborative way. Tactfulness, sensitivity and diplomacy; ability to think on feet and act proactively with discretion. 4
Commitment to personal learning, development and improvement in pursuit of own performance objectives and those of the team and organisation. Commitment to YSAS values and a working style that reflects these Other Requirements Current Victorian Driver s Licence Current and ongoing successful National Police check Current and ongoing Working With Children Check Key Selection Criteria 1. An understanding of the social and health needs of young people 2. Demonstrated experience in the delivery of clinical and non-clinical services for young people with mental health issues and other psychosocial needs. 2. Demonstrated skills and experience in assessment, care planning, psychological interventions and referrals for individuals, families and groups. 3. Experience and skills in group work. 4. Ability to contribute to a multi-disciplinary team and to establish effective relationships with staff, clients, carers and workers in community agencies; 5. Highly developed interpersonal, and communication skills, including sound oral and writing skills; 6. Practical knowledge of and familiarity with computer applications; I accept the PD as acknowledged above and understand that the PD will be reviewed as required. I also understand that the PD may need to be amended occasionally due to variations in responsibilities and organisational requirements. Changes to the PD will be consistent with the purpose for which the position was established. SIGNED Intake Clinician Clinical Team Leader - Frankston Access & Clinical Team Frankston Access & Clinical Team Name: Name: Date: Date: 5