Broadband Infrastructure and The e-nc Authority: Creating Jobs, Building Prosperity and Keeping North Carolina Globally Competitive

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Broadband Infrastructure and The e-nc Authority: Creating Jobs, Building Prosperity and Keeping North Carolina Globally Competitive Presentation to the Natural and Economic Resources Joint Subcommittee February 17, 2011 Jane Smith Patterson Executive Director, The e-nc Authority

The e-nc Authority Quick Facts The e-nc Authority is the state broadband authority, created by the N.C. General Assembly (under Session Law 2003-425), to grow local-level wealth and create jobs and educational opportunities through increased broadband deployment, especially to rural and distressed areas. The e-nc Authority is a state authority (not a non-profit organization). Led by a 15-member commission (with 9 members appointed by the Governor, House and Senate; plus 6 ex-officio seats) Staff of ten (eight full-time, two part-time) All positions are paid in-part by federal broadband recovery dollars through 2014. (Note: focus on broadband has staff of 10 as compared to other infrastructure transportation, water & sewer, electricity, energy ) Organizational Structure: per e-nc s legislation, e-nc is created within the Dept. of Commerce, with the Rural Center providing staff support under contract. The Rural Center acts as the fiscal and contracting agent for e-nc.

Why Broadband Infrastructure? For every $1 invested in broadband, $3 is directly returned to the economy, without a multiplier effect. With an economic multiplier, every $1 invested in broadband returns $10. -U.S. Bureau of Economic Analysis (www.bea.gov) U.S. households that use the Internet save $7,707 per year - Internet Innovation Alliance (www.internetinnovation.org)

So Why The e-nc Authority? The e-nc Authority, the state s designated broadband authority: works with broadband providers and communities to increase broadband adoption and find solutions to deploy broadband to unserved areas across North Carolina. While the private sector reaches much of the state: strategic partnerships and targeted solutions are needed to serve small businesses and households in sparsely populated areas communities that desperately need this infrastructure to promote job growth and job creation. No other statewide groups have the technical expertise and background of e-nc. No other statewide organizations perform this work.

The e-nc Authority - Quick History In 2000, the NC General Assembly established the Rural Internet Access Authority (under S.L. 2000-149) to work to improve broadband access to the rural areas of the state. In 2003, e-nc was created as the successor entity. Started with $30 million in private funding from MCNC in 2000 (MCNC - a nonprofit) Over 2/3 of initial funding was awarded through grant programs to communities across the state. e-nc received its first state operating funds in 2005. As a state entity, e-nc has received between $500,000 and $440,000/year in state operating funds since 2005. For FY10-11, e-nc was appropriated $442,035, minus reversions

The e-nc Authority - Quick History 2000 -----------------------------------------------------------------------------2010 During this time, the state has seen significant improvements in both the availability of broadband infrastructure and state adoption rates.

Home Internet Access 250% NC Homes with Internet Access (%) 200% Rural Urban 1999 26% 43% 2010 77% 85% % Growth 196% 98% 150% 100% Rural Urban 50% 0% Percent Change in Home Internet Access 1999-2010

The e-nc Authority What Do We Do? Working since 2000, the e-nc Authority: Serves as the Internet policy and planning body for the state (per e-nc s legislation): e-nc developed the initial pilot and assisted in planning efforts for the School Connectivity Initiative (which provides broadband to all school systems in the state) e-nc assisted in the initial planning for the NC Telehealth Network, and acted as program manager for this project (which connects public health centers and free clinics across the state) (Cabarrus Health Authority, the main partner) e-nc provided staff assistance to the NC Office of Economic Recovery & Investment (OERI) in bringing over $250 million of federal funding to the state for broadband infrastructure and adoption projects, as well as assisting approximately 1/3 of the applicants with information for their projects Administered PEG channel grants as directed by the NCGA in SL 2006-151.

The e-nc Authority What Do We Do? Working since 2000, the e-nc Authority: 1. Works directly in communities: Developed e-communities plans with all 85 rural counties and the Eastern Band of the Cherokees Provides on-the-ground technical assistance to communities working on broadband planning and adoption efforts 2. Partners with broadband providers on deployment and adoption efforts: Partners with private sector and non-profit broadband service providers to find solutions to deploy broadband to unserved and underserved areas in the state 3. Seeks funding solutions for broadband efforts In past years, e-nc has developed and managed many grant programs: connectivity incentives, e-communities, public Internet access sites, digital literacy training, e-government grants, e-nc Business & Tech Centers and others

The e-nc Authority What Do We Do? Working since 2000, the e-nc Authority: 4. Seeks to leverage funding for broadband efforts for North Carolina and deliver increased state revenues by: Producing more than $5 billion in economic impact from broadband deployment in North Carolina. Calculating a 10 times return on investment in broadband deployment through the American Recovery and Reinvestment Act (ARRA). Assisting North Carolina companies in securing more than $250 million in broadband recovery funding.

The e-nc Authority What Do We Do? Working since 2000, the e-nc Authority: 4. (Continued ) Seeks to leverage funding for broadband efforts for North Carolina and deliver increased state revenues by: Generating $221 million additional state revenue from e-nc Business & Technology Telecenters jobs, with no multiplier effect. Supporting the e-nc Business & Technology Telecenters, which have achieved the following results since 2001: Created nearly 2,000 jobs in Tier 1 and Tier 2 counties; Served more than 26,500 business clients; Trained more than 13,000 people in 3,288 classes for a total of 1.4 million classroom training hours; Offered technical services to their communities and their 192 tenant organizations; and Provided public on-site Internet access to more than 200,000 total users.

e-nc Business & Technology Telecenters Blue Ridge Business Development Center Sparta www.blueridgebdc.org Rockingham County Business & Technology Center Wentworth www.rcbtc.org The Roanoke Center Rich Square www.roanokecenter.org Tri-County Community College Telecenter Peachtree www.tricountycc.edu/telecenter/ Foothills Connect Rutherfordton www.foothillsconnect.com New Ventures Business Development Inc. Wadesboro & Monroe www.nvbdi.org Northeast Technology & Business Center Williamston www.nctelecenter.com

Building Demand In Communities e-communities Program (Launched in 2001) * Cherokee * * Graham Clay Alleghany Northampton Gates Ashe Surry Stokes Rockingham Caswell Person Warren Vance Hertford Watauga Wilkes Halifax * * * Yadkin Avery Forsyth Granville Mitchell Guilford Orange Bertie Franklin * * * Caldwell Durham Nash Alexander Davie Alamance Madison Yancey Edgecombe * * * * * Davidson Martin Burke Iredell Wake Washington * Tyrrell * Randolph Chatham Wilson McDowell Catawba Buncombe Rowan Haywood Pitt Beaufort * Swain Lincoln Johnston Lee Greene Hyde * * Rutherford Cabarrus Henderson Harnett Jackson Polk Stanly Wayne Cleveland Gaston * Moore Mecklenburg Montgomery Lenoir Macon Transylvania Craven Pamlico Richmond Hoke Cumberland Union Jones Anson * * Sampson * * Duplin Public Engagement Counties these are North Carolina s most economically challenged counties that received additional funds in order to organize Designated E-communities (rural counties that successfully completed the planning phase of the e-communities program) * * Scotland * Robeson * Bladen * Columbus * * Brunswick * Pender New Hanover Onslow Chowan Carteret * Camden Pasquotank Perquimans Currituck Dare Urban Counties (Note: 2003 legislation authorized E-NC to work with distressed areas of urban counties) Rural: A county with a density of fewer than 200 people per square mile based on the 1990 U.S. Census (as defined in N.C. Senate Bill 1343)

Leg-Up Phase I & II Locations 2004-05 Cherokee Graham Clay Swain Macon Alleghany Northampton Gates Ashe Surry Stokes Rockingham Person Caswell Warren Vance Hertford Watauga Wilkes Halifax Yadkin Granville Avery Forsyth Mitchell Guilford Orange Bertie Franklin Caldwell Durham Nash Alexander Davie Alamance Madison Yancey Edgecombe Davidson Burke Iredell Wake Martin Washington Tyrrell Randolph Chatham Wilson McDowell Buncombe Catawba Rowan Haywood Pitt Beaufort Lincoln Johnston Lee Greene Hyde Rutherford Cabarrus Harnett Jackson Henderson Polk Stanly Wayne Cleveland Gaston Moore Montgomery Mecklenburg Lenoir Transylvania Craven Pamlico Richmond Cumberland Union Hoke Jones Anson Sampson Duplin Chowan Camden Pasquotank Perquimans Currituck Dare Scotland Onslow Carteret Phase II Partners Robeson Bladen Pender Phase I Partners Columbus Brunswick New Hanover Governments selected in phase I and II Urban Counties

Rural Internet Access Authority Counties Benefiting from Incentive Awards Includes Demand and Supply Side Incentives Grants and Western Connectivity Grants Cherokee Graham Clay Swain Macon Alleghany Ashe Surry Stokes Rockingham Caswell Person Warren Vance Watauga Wilkes Yadkin Forsyth Granville Mitchell Avery Guilford Orange Franklin Caldwell Durham Nash Alexander Davie Alamance Madison Yancey Davidson Burke Iredell Wake Randolph Chatham Wilson McDowell Catawba Buncombe Rowan Haywood Lincoln Johnston Lee Rutherford Cabarrus Henderson Harnett Jackson Polk Stanly Wayne Cleveland Gaston Moore Mecklenburg Montgomery Transylvania Richmond Cumberland Union Hoke Anson Sampson Duplin Halifax Northampton Gates Hertford Chowan Camden Pasquotank Perquimans Bertie Edgecombe Martin Dare Washington Tyrrell Pitt Beaufort Greene Hyde Lenoir Craven Pamlico Jones Currituck Scotland Onslow Robeson Bladen Pender Carteret Columbus New Hanover Brunswick Updated May 2004

The e-nc Authority $6.6M Federal Funding In August 2009 e-nc was designated by the Governor as the broadband mapping entity for North Carolina for purposes of the State Broadband Data & Development Grant under the National Telecommunications & Information Administration (NTIA) of the U.S. Department of Commerce. In 2010, the e-nc Authority was awarded $6.6 million in federal funding through 2014 to support these efforts around: Broadband mapping (and update of NC Master Address file) Technical assistance and planning Broadband adoption and usage Capacity building for increased broadband infrastructure and use across North Carolina.

The e-nc Authority State Funding for Federal Match State operating funding supports most of the 20 percent match requirement for the $6.6 million federal grant (primarily covering a portion of personnel time for e-nc). In order to draw down the federal dollars and maintain the grant, $400,000 per year is needed in state appropriations for the next three years. Golden LEAF is providing the additional $100,000 per year (for four years total), to allow e- NC to meet the match required by the federal award. **The e-nc Authority is designated by the Governor and the NTIA as the state s mapping and broadband planning entity. The NTIA awards one grant per state to carry out the responsibilities of this work. No other entity in North Carolina is performing this work.

e-nc Authority Projected Expenditures - FY 12 455,135 19% 1,591,620 65% 395,872 16% e-nc - operations e-nc - required match Federal grant Total required for operations and required match is $851,007 e-nc Authority Projected sources of revenue for operations and required match - FY 12 191,294 22% 10,000 1% 149,713 18% 100,000 12% 400,000 47% State appropriation Golden LEAF Investment income Indirect cost recovery Unsecured funding

e-nc Authority Projected Expenditures - FY 13 1,187,521 59% 507,965 25% 328,798 16% e-nc - operations e-nc - required match e-nc - Federal grant Total required for operations and e-nc Authority Projected sources of revenue for operations and required match - FY 13 144,040 17% 182,723 22% 400,000 48% State appropriation Golden LEAF Investment income Indirect cost recovery Unsecured funding 10,000 1% 100,000 12% Total of projected revenue sources is $836,763

e-nc Authority Projected Expenditures - FY 14 944,408 54% 511,128 29% 290,454 17% e-nc - operations e-nc - required match e-nc - Federal grant Total required for operations and required match is $801,652 e-nc Authority Projected sources of revenue for operations and required match - FY 14 10,000 1% 114,651 14% 176,931 22% 100,000 13% 400,000 50% State appropriation Golden LEAF Investment income Indirect cost recovery Unsecured funding Total of prejected revenue sources is $801,652

Current Programs (funded by $6.6m federal recovery grant with state match) 1) Data Collection and Mapping of Broadband Availability Across NC (2009-2014): Bi-annual collection, validation and display of state-level broadband availability data for the North Carolina Broadband map (http://e-ncbroadband.org) and the FCC s National Broadband Map, in partnership with North Carolina s broadband providers. Update statewide address files by partnering with the NC Center for Geographic Information and Analysis (CGIA) to identify and apply best practices - supporting emergency management and public safety information for all state agencies and county governments.

NC Broadband Map

Current Programs (funded by $6.6m federal recovery grant with state match) 2) Technical Assistance Program (2010-2014): Provide on-the-ground technical assistance to counties and communities. This program works with broadband providers and local communities to examine their broadband needs and availability, build demand, identify unserved areas and determine solutions for deploying broadband in those areas, resulting in more efficient fiscal planning of broadband investments. Engage underserved communities about the relevancy of broadband usage and adoption and its direct link to education and economic growth. This will fuel demand for service and result in increased broadband deployment by the private sector.

Technical Assistance

Current Programs (funded by $6.6m federal recovery grant with state match) 3) LITE-UP Program (2010-2012): (Linking Internet to Economically Underprivileged People) Implement a comprehensive broadband adoption program as a pilot for the FCC, to be carried out in direct partnership with AT&T, CenturyLink and Frontier Communications. The program provides qualifying households in three economically distressed counties with a computer, technical support, digital literacy training and reduced-cost broadband access. This pilot will inform the FCC and the NTIA on lessons learned as they look at restructuring the FCC s Universal Service Fund. 4) State Capacity Building (2010-2014): Federal funding provides operating support to e-nc so that North Carolina can continue to have a state broadband authority.

NC Broadband Recovery Funding Project Type Award Amounts to NC Last Mile Infrastructure Projects (BIP) $137,896,583 Total BIP (USDA/Rural Utilities Service) $137,896,583 Sustainable Broadband Adoption (BTOP) $3,496,838 Comprehensive Comm. Infrastructure (BTOP) $120,685,299 Public Computing Projects (BTOP) $2,626,874 Total BTOP (US Dept. of Commerce/NTIA) $126,809,011 Totals to Date $264,705,594

MCNC Round 1 Underserved Total: Beaufort Bladen Columbus Davie Edgecombe Greene Harnett Jackson McDowell Polk Rutherford Transylvania Underserved Partial: Carteret Craven Johnston Onslow Pender Robeson Buncombe Catawba Cleveland Haywood Iredell Lincoln

MCNC Round 2 33 02/16/2011

Why Broadband Infrastructure in North Carolina? In 2010, broadband economists at Strategic Networks Group (www.sngroup.com) conducted research for e-nc and the U.S. Dept. of Commerce looking at how industry sectors and households in NC use broadband. This survey was targeted at: NC small businesses, non-profits, local governments and the healthcare sector. The survey was conducted in partnership with: the NC Dept. of Commerce, the NC Center for Nonprofits, NCACC (the NC Association of County Commissioners), NCLM (the NC League of Municipalities and NCHICA (NC Healthcare Information & Communications Alliance). Responses included 6266 organizations and 1492 households Findings show.

Benefits: Economic Development New Jobs Broadband is responsible for 17.5% of all new jobs in NC. Small businesses are more reliant on broadband for job creation. 30.0% 25.0% 20.0% Percent of New Jobs Attributed to Internet By Size of Employer Group 15.0% 10.0% 27.9% 21.0% 18.9% 13.0% 17.5% 5.0% 0.0% Employees 0-19 20-99 100-499 500 + Total Employees 0-19 20-99 100-499 500 + Total

Benefits: Economic Development Choosing Where to Locate NC Organizations: 55% said broadband is essential for remaining in current location. Importance of Broadband to Location Selecting Location 30.8% 14.7% 9.0% 14.6% 25.1% Remaining in Location 55.5% 18.8% 7.2% 6.1% 9.7% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% % of Establishments Essential Very Important Somewhat Important Not Important Not Sure Not Applicable N = 5,607 [1.3%]

Benefits: Economic Development Choosing Where to Locate NC Households: 39% said they would definitely or very likely relocate if broadband was not available. Likelihood of Relocation to a Community with Broadband Relocate for Broadband 18.4% 20.7% 18.5% 27.9% 14.5% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% % of Households Definitely Very Likely Somewhat Likely Not Likely Not at all

Benefits: Economic Development Business Revenue The Internet is a significant factor in generating revenue. For NC businesses and organizations that employ up to 500 people 16.6% of revenues are attributed to using the Internet. Size of Organization by Number of Employees Average Revenue per Organization Average Revenue from Internet Use % Revenue from Internet 0 19 1,284,576 231,824 18.0% 20 99 8,603,014 1,207,238 14.0% 100 499 38,542,168 6,335,703 16.4%

Home Online Training Access Workplace Benefits: Economic Development Business Revenue Nearly 32% of North Carolina home-based businesses currently use broadband. An additional 14% of are planning to create a home-based business using broadband. Internet Uses - Personal Productivity Dial-up 24.8% 29.7% Broadband 59.8% 8.8% Dial-up 20.0% 33.9% Broadband 46.7% 19.8% Currently Use Business Tele-Working Dial-up Broadband Dial-up Broadband 13.3% 21.2% 35.8% 12.8% 20.6% 23.6% 31.5% 14.2% Plan to use in the next 12 Months Plan to use with Broadband Plan to use with Dial-up No Plan to Use 0% 20% 40% 60% 80% 100% % of Households Broadband = 1198[2.8%] Dial-up = 165[7.6%]

Closing Broadband infrastructure is essential for communities to thrive in today s global environment and is vital to economic recovery and sustainable growth. Broadband provides entrepreneurs, small businesses and large corporations with the tools necessary to survive and compete in local, state and national markets. It also allows citizens more affordable and efficient access to basic amenities such as education, healthcare, public safety and government services. The e-nc Authority requests that its recurring operating funding be continued so that is may continue the broadband mapping, planning, technical assistance, LITE-UP program, and other state level coordination for broadband to ensure that North Carolina continues to move forward.