POSITION DESCRIPTION MENTAL HEALTH & ADDICTIONS Mental Health First Aid: Program Coordinator This position is not considered a children s worker under the Vulnerable Children Act 2014 Position Holder's Name:... Position Holder's Signature:... Manager/Supervisor's Name:... Manager/Supervisor's Signature:... Document ID: Obtain from Objective Version: 1.0 Department: Mental Health & Addictions Last Updated: 04/2016 Document Owner: Medical Resources & Management Support Administrator Next Review Date: 10/2017 Approved by: General Manager / Service Manager Date First Issued: Counties Manukau Health
Position description: Counties Manukau Health 2
PURPOSE OF THE POSITION The purpose of this position is to coordinate and oversee the implementation of the Mental Health First Aid Program across the community of Counties Manukau. This program is a mental health promotion activity part of achieving the milestones in the Counties Manukau Suicide Prevention and Postvention Plan 2016 2020. The successful delivery of this program will enable: Improving the mental health literacy, knowledge, attitudes and skills of the community Equip families/whanau, friends and the wider community with knowledge of mental health Reduce the stigma, and attitudes towards people with mental health issues Improving access to safe and effective local services for people at risk of suicide and their families/significant others; Building of resiliency in key target groups. Key Objectives of the MHFA Coordinator Engage with a wide range of stakeholders developing strong working relationships to enable the sharing of information, collaborative working across services and systems and progression of MHFA Provide project management, oversight, co-ordination and implementation Mental Health First Aid workshops Deliver a minimum of 5 Mental Health First Aid workshops over 6 months Continue to build on relationships and structures to strengthen collaboration across health and other local sectors involved in mental health promotion activities This is a fixed term role with a 0.6FTE that would be reviewed at the end of the 6 months. Out of Scope This role will not coordinate specific suicide prevention or postvention activities. It is however expected to work in collaboration and communicate effectively with the DHB Suicide Prevention and Postvention coordinators. Position description: Counties Manukau Health 3
Place in the Organisation Pete Watson Tess Ahern Clinical Director General Manager Mental Health & Addictions Mental Health & Addictions Linda Bowden Hineroa Hakiaha Lisa Cartledge Sam White Wendy Brown Suicide Prevention Coordinator, Mental Health & Addictions Postvention Coordinator, Mental Health & Addictions Portfolio Manager Mental Health & Addictions Portfolio Manager Mental Health & Addictions Service Development Manager, Health & Addictions Vacant Program Coordinator: Mental Health First Aid NATURE AND SCOPE OF RESPONSIBILITIES Key Accountability Standards / Achievements Relationship Development Acts as the "face" of the project within the targeted Eastside of Dayton community by marketing the project and building relationships with community stakeholders to ensure community investment. Provide leadership for daily operations including, but not limited to, supervision and monitoring of Mental Health First Aid certified instructors and First Aiders, training and development, providing budgetary information. Establishes, maintains and concludes appropriate Position description: Counties Manukau Health 4
Key Accountability Counties Manukau Suicide Prevention and Postvention Plan Standards / Achievements professional relationships with key stakeholders and forums. Strengthen relationships and structures to support collaboration across local agencies involved in suicide prevention and mental health promotion Deliver a minimum of 5 Mental Health First Aid (MHFA)workshops across Counties Manukau over the 6 months Coordinate the delivery of an additional 5 (minimum) workshops over the 6months period Complete a programme evaluation process. Participate in mental health promotion forums and opportunities to connect and deliver MHFA Dissemination of appropriate MHFA information and resources via various mediums Oversees the policies, procedures, and logistics of all EDAP trainings, to include confirming space availability and room set up, copying handouts, purchasing supplies, and monitoring registration process. Monitor new MHFA class module offerings and work with MHFA trainers to complete. Assist new trainers with expectations, support and mentorship where needed. Secure venues across locations throughout the Counties Manukau service area and coordinate arrangements and location hosts. Schedule class instructors and address instructors' needs and concerns. Manage promotion of classes using flyers, press releases, email blasts, social media and other communications. Work with Director of Training/Project Director to ensure solvency of programmatic budgets. Planning and Reporting Produce quarterly reports on the outcomes and evaluation of the programme Collate information and project updates into one quarterly report to feed back to Suicide Prevention Coordinator and for the General Manager, Clinical Director, Ministry of Health and Board Reports within expected timeframes. Develop a communication and risk management Position description: Counties Manukau Health 5
Key Accountability Standards / Achievements plan for the implementation of Mental Health First Aid across Counties Manukau Responsible for tracking all the deliverables to ensure contract compliance. Professional Development Attend appropriate conference, education opportunities, training workshops and conferences relative to the position. Maintain and update their own knowledge base as appropriate. General Undertake other tasks associated with the Planning and Funding functions, for example District Annual Planning Processes, District Strategic Planning etc. Participate in Planning and Funding forums. Other duties as requested by the General Manager, Integrated Mental Health and Addictions and the Clinical Director for Mental Health and Addiction Services. Cultural Safety & Diversity Working knowledge of the Mental Health and Addictions Cultural Capability Plan Commitment to the principles of Treaty of Waitangi Application of cultural competencies within the HPCA Act 2003 evidenced in annual Performance Development Review and Professional Development Plan Recognise Maaori as tangata whenua. Understand the importance of equal opportunity to healthcare access and outcomes from that service. This may require differing levels and types of service provision. Respect, sensitivity, cultural awareness is evident in interpersonal relationships. Honouring Cultural Diversity Our cultural differences are acknowledged by respecting spiritual beliefs, cultural practices and lifestyle choices. Utilise Information Technology Demonstrate an ability to access and use available clinical information systems. Is conversant with applications required for specific discipline/role. For example, i.pm, Outlook, etc. Maintains own professional development by attending relevant IT educational programmes. COMMUNICATION AND INTERPERSONAL SKILLS Position description: Counties Manukau Health 6
Will be required to interact on a regular basis with a range of Counties Manukau Health staff members including: Postvention Coordinator Clinical Quality and Risk Manager Mental Health and Addictions Mental Health Planning & Funding Team Maaori and Pacific Health Teams Clinical Director- Mental Health & Addictions General Manager- Integrated Mental Health & Addictions Counties Manukau Mental Health Services (community; inpatient; crisis; child and adolescent; older adults) Externally there will be contact with: Public Health Unit (and other public health organisations) Alcohol and Other Drug Services Emergency Services Primary Health Organisations Schools and Tertiary Institutions Police Justice Council Ministry of Health Child, Youth and Family Workers and Social Services Victim Support and other Community Organisations Suicide Prevention Service Providers Iwi, Hapu and Maaori Community Organisations Maaori Service Providers Pacific Service Providers Waka Hourua Te Puni Kokiri Situations may often call for tact, diplomacy and will require information to be handled in a discreet and sensitive manner. In conflict situations will be required to exercise sound judgement, negotiation and persuasiveness skills, toward facilitating a workable outcome. Problem Complexity Will be regularly challenged by a wide range of activities, a depth to issues and the need to balance the accountability requirements of the organisation with the needs of the community this organisation is tasked to serve. There will be a requirement to be able to prioritise issues and negotiate time frames, while still providing a quality customer service. Position description: Counties Manukau Health 7
The range of problems will be diverse and require solutions customised to meet the circumstances of the client and/or community. Opportunities will arise to provide innovative options on proven outcomes. There will be demands to meet deadlines, maintain accuracy and quality of information. Failure to do so could impact on the organisation in terms of credibility, efficacy and future relationship management. Scope for Action You are empowered to make decisions or recommendations relating to this role and you are encouraged to use initiative and problem solving skills to develop innovative approaches to issues. Discretion is required to be exercised in releasing confidential information to the appropriate parties. This can be confirmed for you in consultation with the Clinical Director, Mental Health and Addictions. This position description is not exhaustive and the incumbent may be requested to perform any reasonable task within the scope of the position as requested by the Manager. This position description will be reviewed from time to time in consultation with the incumbent. DIMENSIONS OF THE POSITION Will be responsible to the Clinical Director, Mental Health and Addictions for the achievement of agreed objectives and operates within the confines of Counties Manukau District Health Board. POSITIONS REPORTING IN THIS ROLE Directly: Indirectly: Nil Nil Position description: Counties Manukau Health 8
PERSON SPECIFICATIONS Qualification Experience Skills/Knowledge/ Behaviour Minimum Recognised Health or related Tertiary Qualification A full NZ Driver s Licence with no limitations A minimum of three years relevant experience in area of practice Demonstrated knowledge and experience of the health and social services sectors Experience with working collaboratively across agencies Strategic and operational plan development and implementation Demonstrated experience leadingsmall to medium projects Experience with working with Maaori organisations and community groups Community knowledge and efficacy Project management skills Well-developed interpersonal skills Excellent relationship building and management skills Written and oral communication skills Ability to access and interpret relevant research Preferred Post-graduate degree with a health or management major A minimum of three years relevant experience in area of practice Demonstrated knowledge and experience of the health and social services sectors, particularly for people with mental disorders and those at risk of suicidal behaviour Demonstrated knowledge and experience translating strategic policy into local implementation including change management Demonstrated experience leading medium to large projects across agencies Demonstrated knowledge and experience working with Maaori whanau, hapu, iwi and Maaori communities Demonstrated knowledge and experience working with other groups in the community at high risk of suicidal behaviour Advanced Proven Project Management skills Proven interpersonal and relationship management skills with the ability to relate with a wide range of people Excellent oral and written communication skills Advance skills in accessing and interpreting relevant research Position description: Counties Manukau Health 9
Minimum Planning and service development skills Advanced communication and negotiation skills Excellent presentation skills Excellent workshop facilitation skills Quality Improvement knowledge and skills Ability to use funding processes and decisions to implement strategy Preferred Well-developed conceptual thinking with a strategic focus Demonstrated networks with relevant stakeholders Ability to present using a range of multi-media to a wide range of audiences Demonstrated knowledge of quality systems and evidence based practice Demonstrated knowledge of private, public and voluntary resources in the community Strong budget management to achieve planned outcomes Ability to achieve complex outcomes and reports on time and within budgets Time management skills Personal Qualities Innovative and flexible Team player with a can do attitude Action oriented Energetic and self-motivated A proven ability to prioritise competing demands Commitment to professional development Ability to motivate others A commitment to cultural awareness and it application in practice Commitment to the values of Counties Manukau Health Position description: Counties Manukau Health 10
HEALTH AND SAFETY ACCOUNTABILITIES (non-management roles) Health and Safety (H&S) is a key accountability of all Counties Manukau Health (CM Health) staff. All CM Health Employees are responsible to: Zero Harm Risk Management Safety Management System Requirements Work Safely Engage in safe workplace practices and take care of the health and safety of themselves, other employees and people in the workplace. Identify, evaluate and report all hazards and incidents they are aware of in the workplace. Adhere to apply risk controls, identified in risk assessments, such as Safe Operating Procedures. Follow safety instructions. Stop work when there is an immediate risk of serious harm and notify the appropriate manager. Ensure nothing they do or don t do will cause harm to themselves or others. Understand and follow CM Health s Occupational Health and Safety policies, Health and Safety regulations, and personal responsibilities as outlined by these policies. Follow all Occupational Health and Safety policies and procedures. Report for duty in a fit state, free from the influence of alcohol or other drugs. Participate in consultation activities regarding matters affecting your health, safety and wellbeing. Wear the required Personal Protective Equipment when undertaking specific activities or when in nominated areas. Operate clinical or plant equipment safely. Participate in relevant safety training, and maintain safety related competencies. If relevant to your position, be in possession of required and current Certificates of Competency. Position description: Counties Manukau Health 11