enhancing California Health Care A conference presented by the University of California, Berkeley Center for Health Research and sponsored by the

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Health Care Information Technology 2003 enhancing California Health Care through Technology A conference presented by the University of California, Berkeley Center for Health Research and sponsored by the California HealthCare Foundation January 14-15, 2003 Skirball Cultural Center 2701 North Sepulveda Blvd Los Angeles, California 90049-6833 Continuing Education Credits: ACCME, ACHE, ACMPE, ACPE, AHIMA, ANCC, CPHIMS, HCCB, MCLE, NASBA ~1~

~ overview ~ enhancing California Health Care through Technology 9:00 AM CONFERENCE OVERVIEW Information technology holds great promise for enabling quality and process improvement in health care. Successful implementation of technology in the tumultuous real world of the California health care system however, is not without its challenges. The second annual CHCF/UC health care technology conference focuses on the challenges of selecting, financing, and successfully implementing technology applications in health care to help enable quality improvement initiatives. This year s conference features case studies which highlight the experiences of a diverse group of California health care organizations, from mid-sized physician groups and community clinics, to commercial health plans and the Veterans Administration. The sessions will provide a unique opportunity for health care professionals to learn about several major health care technology initiatives in California and to interact with and gain insights from the experiences of their peers across the state. LEARNING OBJECTIVES At the conclusion of this activity, participants should be able to: Discuss the implications of new information technology for the improvement of the delivery and quality of health services in California Describe recent initiatives and innovations in information technology-based clinical and operational systems in health care Analyze the implications of the law and regulation regarding health care privacy and security on the applicability of information-technology solutions in health care Report on recent developments in health care consumerism and the traditional physician patient relationship and assess how these trends may evolve as health care technology changes Relate shared visions for the future of California health care as that future is influenced by scientific and technological change TUESDAY ~ JANUARY 14, 2003 PLEASE NOTE: Conference program subject to change. WELCOME AND CONFERENCE OVERVIEW James Robinson, PhD (Conference Chair) Professor of Health Economics, School of Public Health, University of California, Berkeley Stephen M. Shortell, PhD Dean, School of Public Health, University of California, Berkeley Linda Rosenstock, MD, MPH Dean, School of Public Health, University of California, Los Angeles ~ 2 ~

KEYNOTE ADDRESS: IT AS AN ENABLER FOR HEALTH CARE QUALITY IMPROVEMENT IN CALIFORNIA Kenneth W. Kizer, MD, MPH President and Chief Executive Officer, The National Quality Forum; former Director, California Department of Health Services; former Under- Secretary for Health, Department of Veterans Affairs, Washington, DC PERFORMANCE IMPROVEMENT THROUGH HEALTH CARE: HEALTHCARE PARTNERS MEDICAL GROUP Robert J. Margolis, MD Managing Partner and Chief Executive Officer, Healthcare Partners Medical Group, Torrance BREAK PERFORMANCE IMPROVEMENT THROUGH HEALTH CARE: THE PERMANENTE MEDICAL GROUPS Jonathan Kern, MD Assistant Physician-in-Chief for Information Technology and IT Chief, The Permanente Medical Group, South Sacramento Robert Pearl, MD Executive Director and Chief Executive Officer, The Permanente Medical Group, Oakland Craig Wargon, DPM Co-Director Podiatric Residency Program, The Permanente Medical Group, Santa Clara NETWORKING LUNCH 1.1 MEDICAL GROUP IT INITIATIVES: COMPARING CALIFORNIA WITH OTHER STATES Marvin Kanter, MD Chief Executive Officer, Progressive Health Care Systems, Agoura Hills Stephen M. Shortell Dean, School of Public Health, University of California, Berkeley Bart Wald, MD Chief Executive Officer, Physician Association of Greater San Gabriel Valley, Pasadena 1.2 CASE STUDY: DEVELOPING AND IMPLEMENTING COMPUTERIZED PHYSICIAN ORDER ENTRY ~ CEDARS-SINAI HEALTH SYSTEM Michael L. Langberg, MD, FACP Chief Medical Officer, Cedars-Sinai Health System, Los Angeles 1.3 CASE STUDY: A COMMUNITY-WIDE HEALTH INFORMATION INITIATIVE ~ THE SANTA BARBARA CARE DATA EXCHANGE Phil Green Chief Operating Officer, Santa Barbara Regional Health Authority, Santa Barbara George Hiester, MD President, Midcoast Care, Inc., Santa Maria 9:15 AM 10:15 AM 11:15 AM 11:30 AM 12:30 PM 1:30 PM Concurrent Sessions I enhancing California Health Care through Technology ~ schedule ~ ~ 3 ~

~ schedule ~ enhancing California Health Care through Technology 3:00 PM BREAK 3:30 PM Concurrent Sessions II 5:00 PM James Kalamas, MS Principal, McKinsey & Company, San Francisco Sam Karp Chief Information Officer, California HealthCare Foundation, Oakland 1.4 CASE STUDY: BLUE SHIELD S CONSUMER HEALTH INITIATIVES Alan Gellman Vice President, ebusiness, Blue Shield of California, San Francisco Jeffrey Rideout, MD, MA, FACP President, Blue Shield of California Foundation, San Francisco 2.1 CASE STUDY: DEVELOPING AND IMPLEMENTING AN ELECTRONIC MEDICAL RECORDS SYSTEM ~ THE CALIFORNIA VETERANS ADMINISTRATION Sophia Chang, MD, MPH Director, Center for Quality Management in HIV Care, Palo Alto Veterans Administration Health Care System, Palo Alto Bryan D. Volpp, MD Associate Chief of Staff for Clinical Informatics, VA Northen California Health Care System, Martinez 2.2 EPRESCRIBING Gregg Buchert, MD Medical Director, CalOptima, Orange Melissa Buckley, MPP Health Care Consultant, San Francisco Debby Naegle, RPh Director, Pharmacy Operations, Blue Shield of California, San Francisco 2.3 PRACTICAL INITIATIVES IN COMPLYING WITH HIPAA AND CALIFORNIA S HEALTH CARE PRIVACY AND SECURITY LAWS AND REGULATIONS Steven Fleisher, Esq Vice President and General Counsel, MEDePass, San Francisco Ross Hallberg Corporate Compliance Officer, John Muir/Mt. Diablo Health System, Walnut Creek W. Clark Stanton, Esq. Partner, Global Health Solutions, Davis Wright Tremaine; and Editor, California Healthcare Association s HIPAA Privacy Manual, San Francisco 2.4 PHYSICIAN GROUP ADOPTION OF ELECTRONIC MEDICAL RECORDS Robert H. Miller, PhD Associate Professor of Health Economics in Residence, Institute for Health and Aging; University of California, San Francisco Networking Reception ~ 4 ~

WELCOME AND OVERVIEW WEDNESDAY ~ JANUARY 15, 2003 Sam Karp Chief Information Officer, California HealthCare Foundation, Oakland James Robinson, PhD (Conference Chair) Professor of Health Economics, School of Public Health, University of California, Berkeley HEALTH CARE IT AND CHRONIC DISEASE CARE: DIABETES AS A CASE STUDY Robert Mittman Consultant; Senior Research Fellow, Institute for the Future; Menlo Park SAFETY NET PROVIDERS AND TECHNOLOGY: CENTRAL VALLEY CONSORTIUM S EMR PLANNING, PURCHASE, AND IMPLEMENTATION Yvonne Bice Chief Executive Officer, Central Valley Health Network, Sacramento BREAK TECHNOLOGY AND QUALITY IMPROVEMENT: THE PROMISE AND THE CHALLENGES Mark D. Smith, MD, MBA President and Chief Executive Officer, California HealthCare Foundation, Oakland Networking Luncheon (Box Lunches Available) CONFERENCE ADJOURNMENT 8:00 AM 8:15 AM 9:30 AM 10:45 AM 11:00 AM Noon 1:30 PM enhancing California Health Care through Technology ~ schedule ~ ~ 5 ~

~ Scholarships / Grants ~ enhancing California Health Care through Technology TUITION WAIVER SCHOLARSHIPS AND TRAVEL/ROOM REIMBURSEMENT GRANTS The CaHealth IT 2003 Conference offers a limited number of Tuition Waiver Scholarships and Travel/Room Reimbursement Grants in amounts up to $500 to qualifying representatives of nonprofit providers and hospitals, educational institutions, and governmental agencies. Individuals can apply for a Tuition Scholarship and/or a Travel/Room Reimbursement Grant by marking the appropriate boxes below. Scholarship and Grant applicants must complete and submit this Application form on or before December 31, 2002. Qualifying scholarships and grants will be awarded on a rolling forward basis commencing December 1, 2002. A variety of factors will be considered in determining the issuance of scholarship or grant aid. These factors include financial need and the desirability of geographic and organizational representation to the Conference. Funding for scholarships and grants is limited. I am requesting: A tuition waiver Travel and/or Room Reimbursement Reasons for requesting Scholarship or Grant: _ The California HealthCare Foundation, based in Oakland, is an independent philanthropy committed to improving California s health care delivery and financing systems. Formed in 1996, our goal is to ensure that all Californians have access to affordable, quality health care. CHCF s work focuses on informing health policy decisions, advancing efficient business practices, improving the quality and efficiency of care delivery, and promoting informed health care and coverage decisions. CHCF commissions research and analysis, publishes and disseminates information, convenes stakeholders, and funds development of programs and models aimed at improving the health care delivery and financing systems. For more information, visit us online (http://www.chcf.org). NAME TITLE ORGANIZATION TYPE OF ORGANIZATION ADDRESS CITY / STATE / ZIP TELEPHONE FAX EMAIL The Center for Health Research is a group of over 60 faculty researchers on the Berkeley and San Francisco campuses of the University of California. Its members come from many of the social sciences: economics, demography, political science, public health, business, psychology, social welfare, and sociology. Established in January 2001, the Center for Health Research serves as a forum for bringing together social scientists and other investigators across the campus to address the many challenging issues facing the health sector of society. (http: //healthresearch.berkeley.edu) ~ 6 ~

enhancing California Health Care through Technology ~ registration form ~ HOW TO REGISTER Fully complete the following (one form per registrant, photocopies acceptable). Payment must accompany each registration. Secure online registration at CaHealthIT.com. Fax registration with credit card information to 760-418-8084. MAIL completed form to: Conference Office, 7790 Barberry Ave, Yucca Valley, CA 92284 FOR REGISTRATION QUESTIONS: PHONE: 800-684-4549 Monday-Friday, 9 AM - 5 PM PST EMAIL: RegistrationHQ@aol.com Registration is not available by phone or email. COMPLETE THE FOLLOWING. PLEASE PRINT. NAME SIGNATURE OF REGISTRANT -- REQUIRED TITLE ORGANIZATION DEPARTMENT PAYMENT OPTIONS Please enclose payment with your registration and return it to the Conference registrar at the address or fax number above. You may also register online at the Conference website, CaHealthIT.com. Check/money order for $150 enclosed (checks made payable to Health Care Conference Administrators, LLC Payment of $150 by credit card: American Express Visa Mastercard Credit card number must be given to hold registration. If payment is not received by seven days prior to the Conference, credit card payment will be processed. Credit card charges will be listed on your statement as payment to Health Care Conference Administrators, LLC. _ CARD NUMBER EXPIRATION DATE NAME OF CARDHOLDER SIGNATURE OF CARDHOLDER Program subject to change. No refunds given for no-shows or cancellations. Executed registration form, online registration and email confirmation constitute binding agreement between the parties. ADDRESS CITY / STATE / ZIP TELEPHONE CONTINUING EDUCATION CREDITS Continuing Education credits have been requested from ACCME, ACHE, ACMPE, ACPE, AHIMA, ANCC, CPHIMS, HCCB, MCLE, NASBA. FAX -- PLEASE INCLUDE FAX NUMBER IF YOU WISH TO RECEIVE A CONFIRMATION LETTER. EMAIL Wheelchair accessible. Persons who wish to request disabilityrelated accommodations including sign-language interpreters should contact the Conference Registrar at 800-684-4549 (voice) or 800-735-2929 (TTY). Please request accommodations by January 2, 2002 in order to assure the best possible arrangements. Please notify the Conference Registrar at 800-684-4549 (voice) or 800-735-2929 (TTY) if you have special dietary needs that we may be able to accommodate. CONFERENCE HOTEL INFORMATION A special rate of $109.00 (plus tax) (single or double) per night, has been arranged with the Holiday Inn Brentwood/Bel Air. Please make your reservations directly with the hotel and mention the CaHealthIT 2003 conference to receive this reduced rate. Reservations will be accepted until Friday, December 23, 2002. After this date, reservations will be accepted on a spaceavailable basis. Holiday Inn-Brentwood/Bel Air 170 North Church Land Los Angeles CA 90049 310-476-6411; 800-Holiday SalesInfo@HIBrentwood.com ~ 7 ~

Health Care Information Technology 2003 enhancing California Health Care through Technology enhancing California Health Care through Technology Conference Office 7790 Barberry Avenue Yucca Valley CA 92284 Non-Profit Org. US Postage Paid University of Califorrnia ~8~