Hawke s Bay District Health Board Position Profile / Terms & Conditions Position holder (title) Cancer Pathway Coordinator Reports to (title) Nurse Manager Oncology and Medical Subspecialties Department / Service Oncology Services Villa 6 Purpose of the position Coordinate proactive management and optimisation of the process through the cancer patient pathway from referral with high suspicion of cancer (HSCan) to first treatment. To ensure and prioritise a focus on patient safety and quality relating to processes to enable equitable access to services within the HBDHB Cancer Services. Assist with the development of strategies to streamline the cancer pathway reducing duplication and waste, and defining a consistent approach to cancer pathway management.. The role is the communication and network single point of contact between HBDHB clinical teams managing patients with HSCan to capture the FCT data. Supports the delivery of organisational KPI s including relevant MOH target. To support the co-ordination of MDM administration, including agendas, VC enablement, relevant health record documentation and capture of MDM outputs. Working Relationships Internal External FCT team and clinical nurse specialist (CNS) teams Laboratory team Radiology team All speciality clinical teams including bookers MDM chairs and stakeholders DHB directorates IT and IS development teams. FCT Governance committee and Corporate Pathway group Patients and whanau Mid Central DHB cancer services clinical and admin teams (MOSAIQ) Private organisations and other DHB diagnostic services Tertiary treatment centres. GPs Cancer stream coordinators in other DHBs Regional Cancer network.
Dimensions Expenditure & budget / forecast for which accountable Challenges & Problem solving NA The role responsibilities include review of relevant clinical information (hard copy and electronic), working with the cancer nurse coordinators (CNC), CNS, and MDM coordinator to identify those patients who are to be included in the FCT programme. Completing the data collection for the monthly reporting to the organisation and the MoH. To enable the CNC and CNS roles to focus on the patient and to support the Consultant to mitigate any delays on the patient s pathway to cancer diagnosis and treatment Maintains the FCT statistical database in FCT module in ECA. Works with MDM chairs and stakeholders to set agendas in a timely manner, assemble the necessary clinical documentation, and capture the MDM outputs Works with IT to facilitate the functioning of the VC units and hardware Discusses with radiology, pathology; and oncology the resource requirements to facilitate their attendance at MDMs.. Need to have a comprehensive understanding of PMS in both MCDHB (Mosaiq) and HBDHB (ECA) Establish a network of contacts across external DHBs and regional cancer centres to facilitate information and data capture. Number of staff reports Nil Delegations & Decision NA Other Indicators Clear communication pathways are a sound base for the success of this role
Key Accountabilities SERVICE DELIVERY Administrative systems are established and maintained to ensure the delivery of information and the smooth running of the FCT programme.. Establish comprehensive understanding and application of the FCT data definitions to support regular review and monitoing of the patient journey. Recommend actions and strategies to facilitate patient journey through clinical Services in HB and assist in the development and implementation of alternative apporaches to timely quality patient care in the relevant services Work with CNCs and CNS to to identify delays, and inefficicent processes, including onward referrals in the most timely manner. Faciliatte MDM coordination with system and process functions. Support the MDM chairs and stakeholders to enable a robust and conmprehensive discussin and outcome for patients. Establish robust system and process for monitoring FCT pathways of individual patients linking with the HB clinical teams. Participate in the development and monitoring of the clinical tracking process.with the speciality teams. To undertake any other duties as agreed within Health Services as future needs may demand. Collation of service stats from the FCT module to enable review and audit. Weekly case management reporting/meeting with FCT team of patients on FCT with HSCan Monthly reporting of FCT patients pathways and delay codes. Monthly reporting of FCT targets for MOH. Capture and reporting of MDM outcomes in clinical records and ECA. Monthly reporting of MDM attendances. Annual review of key reports. COMMUNICATION NETWORK SPOC for HBDHB FCT reporting and communication.including transfer of information. To communicate effectively in both written and oral form with all team members, patients and the clinical teams. appropriately. Adheres to the Hawke s Bay District Health Board Privacy/Confidentiality Code Link with Bookers and admin personnel to maximise timely clinic scheduling and minimal DNA Patient data is processed accurately, matching codes and fields for activtiy description and capture. To participate in the ongoing implementation of cancer pathways, protocols, policies and future cancer startegy. To escalate potential breaches in a timely manner to maxmisie the potential of all cancer patients reaching first treatment within 62 days of referral. Case management forums are efficient. MDM agendas are timely MDM outcomes are reported to stakeholders as required.. Routine reports are comprehensive and meet timelines. Information pathways to ECA FCT data collection are monitored for validity and functionality. Communication with CNC and CNS enables the cancer patient reporting and minimses delays.
INFORMATION SYSTEMS Competent to work across ECA and to gain understanding of the DHB PMSs. Accurate and complete data is entered into the patient management systems in a timely manner.. Referrals are regularly audited and missing referrals are traced. Adherence to HBDHB Privacy/Confidentiality Code/Patient Code of Rights All relevant clinical informtion is scanned into the PMS. E.g MDM outcomes, faxed referrals, external diagnostic reports.. All clinical information available for case management of HSCan patients. Monthly reports reflect patients journeys from ref to diagnosis to treatment and the delays that may have occurred. Key Competencies CUSTOMER SERVICE Open and responsive to customer needs. Demonstrate an understanding of continuous quality improvement. Demonstrates a commitment to customer service and continuous quality improvement, through interaction with patient/clients and other customers. Identifies customer needs and offers ideas for quality improvement. Effective management of customers/situations. ENGAGING EFFECTIVELY WITH MĀORI Demonstrates knowledge and understanding of local tikanga and Māori culture sufficiently to be able to respond appropriately to Māori Is visible, welcoming and accessible to Māori consumers and their whānau Actively engages in respectful relationships with Māori consumers and whānau and the Māori community Actively seeks ways to work with Māori consumers and whānau to maximise Māori experience Actively facilitates the participation of whānau in the care and support of their whānau member Accelerated health outcomes for Maori Evidence of positive feedback from Māori consumers and whānau, and colleagues Evidence of collaborative relationships with Māori whānau and community/organisations Evidence of whānau participation in the care and support of their whānau member HEALTH AND SAFETY STATEMENT Takes reasonable care of your own health and safety Ensures that your actions or omissions, do not adversely affect the health and safety of other persons Complies with reasonable instructions given by HBDHB Co-operates with health and safety policies or procedures
Essential and Desirable Criteria: Qualifications / Skills / Experience Essential Engaging Effectively with Māori Business / Technical Skills (eg, computing, negotiating, leadership, project management) Demonstrates the ability to engage effectively with Māori consumers (patients/families/whanau) Demonstrates ability to apply the Treaty of Waitangi within the Service Knowledge and experience in using ECA patient management system and Microsoft office. Understands hospital systems and processes. A comprehension of medical terminology Excellent written, and verbal communication skills. Evidence of positive relationship skills. Values & Behaviours: Shows commitment to, and demonstrates the behaviours of the health sector: Experience (technical and behavioural) - He kauanuanu Showing respect for each other, our staff, patients and consumers this means I actively seek to understand what matters to you. - Ākina Continuously improving everything we do this means that I actively seek to improve my service. - Rāranga te tira Working together in partnership across the community this means I will work with you and your whanau on what matters to you. - Tauwhiro Delivering high quality care to patients and consumers this means I show empathy and treat you with care, compassion and dignity Desirable Interdisciplinery relationship management Knowledge of cancer standards and the MoH Cancer strategy Understanding of audit process for compliance against standards.. Recruitment Details Position Title Hours of Work Salary & Employment Agreement Coverage Cancer Pathway Coordinator Permanent 1.0FTE In accordance with the relevant employment Collective Agreement (MECA), salary will be aligned to qualifications and experience. Date March 2018