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www.acmaweb.org/gw 10th Annual Missouri / Illinois Gateway Chapter Conference August 29, 2012 Hilton St. Louis at the Ballpark, St. Louis, MO Facilitating Care Transitions 2 for 1 Registration Offer! Hospital Education

KEYNOTE ADDRESS: The Passion for Why Do We Do It and How Does It Affect Us? L. Greg Cunningham, MHA CEO American Association Little Rock, AR Session Abstract: Ever wonder why you have chosen a career in case management? This session will explore the reasons professionals like you have chosen case management; the impact on your personal job satisfaction and life; and the need for self assessment. As case management professionals, we are challenged every day with problem resolution it is a role that never ceases and is multi-faceted. Those who are drawn to case management are not satisfied with performing tedious widgetmaking tasks. The role requires an inner drive or passion to apply patient-centered solutions; minimize the stress effect of time-sensitive and emotionally charged issues; negotiate with multiple decision makers; and maintain commitment and energy from one case to the next. Audience responses and personal stories have been collected prior to the session to evaluate commonalities in choices, life impact and the answer to why we remain in this challenging profession. Learning Objectives: 1. Identify the common reasons people choose case management as a career 2. Correlate audience member life experiences and lessons learned to their own 3. Understand why and how peers continue to commit to the challenging roles in case management 4. Assess their intrinsic job satisfaction and their own passion/commitment to being a successful and balanced case management professional Session 2: Observation vs. Inpatient Regulations, Medical Necessity & HINNs Sandra McCune, BSN, RN Utilization Management Specialist Lakeland HealthCare St. Joseph, MI Session Abstract: The session will be a speaker-led discussion of CMS medical necessity guidelines. The speaker will provide information regarding the required documentation to support medical necessity, information on regulations of condition code 44, examples on how to carve out observation hours and the use of ABNs/HINNs. Learning Objectives: 1. List four requirements for billing with condition code 44 2. Describe two situations appropriate for issuance of a HINN 3. Identify three things physicians should consider when making a decision to admit

Sessions 3&4: Medicare Compliance Challenges in the Age of Health Care Accountability Ralph Wuebker, MD Senior Physician Advisor Executive Health Resources Newton Square, PA SESSION ABSTRACT: As part of the larger health care reform program, the federal government has put measures in place to reduce Medicare and Medicaid waste and fraud. As a result, hospitals now face a new era of healthcare audit accountability. This era is full of a variety of program integrity contractor initiatives and a veritable alphabet soup of acronyms. It is essential for hospitals to understand the roles of each group, how to deal with their findings, and when and how to appeal them. In addition, hospitals must be sure to have strong concurrent compliance programs in place to mitigate risk moving forward. This session will focus on current program integrity contractor activity in Illinois and Missouri. LEARNING OBJECTIVES: 1. Describe the role of MACs, RACs, PSCs, ZPICs, CERT, MIP, MICs, PERM and MIGs 2. Recognize the individual program integrity contractors findings and how they interrelate 3. Identify the direct hospital and provider impact of current regulatory enforcement initiatives Session 5: Personal Productivity: Control Your Workflow & Take Back Your 8-Hour Day Marvis Meyers Vice President Training and Organizational Development AAIM Employer s Association St. Louis, MO SESSION ABSTRACT: Do you have too much to do? Do you feel overwhelmed by the non-stop flood of emails, voice mails, meetings and interruptions? Are you paralyzed by the piles on your desk? Is the stress of dealing with your case management workload winding you tighter and tighter? In this session attendees will learn a new way of thinking about their work and their energy and develop tactics for maximizing effectiveness not the number of hours worked. Attendees will leave the program with a lot of simple, but powerful time-saving tips, and a way to reduce stress. LEARNING OBJECTIVES: 1. Recognize all outstanding commitments 2. Identify actions to make progress on commitments 3. Develop techniques to better manage paper, email and overall workflow

WE MAKE REGISTERING EASY! Simply decide which method is best for you. For a hard copy registration form, complete online registration and print to mail. There will be no refunds for cancellations; however, fees may be transferred to another participant for the same event. Online: www.acmaweb.org/gw Mail: 11701 West 36th Street Little Rock, AR 72211 Fax: 501-227-4247 IMPORTANT DATES Early Registration Deadline August 6, 2012 Late Registration Begins August 7, 2012 Hotel Discount Deadline August 7, 2012 Conference Date August 29, 2012 Registration Pricing Pay (1) registration and receive (1) for FREE. Offer ends August 6, 2012. Early Registration 2 for 1 Offer! ACMA must receive payment and registration by August 6, 2012. Both attendees must be from the same organization and forms and payment must be submitted together by deadline. ACMA Member + 2nd Attendee:...$80 Non-Member + 2nd Attendee:...$95 Membership Package*:...$240 Student** (ID Required):...$45 *May not be combined with 2 for 1 offer. Includes 1-year ACMA National & Chapter Memberships. Membership Application required. **May not be combined with 2 for 1 offer. Late Registration 2 for 1 offer not available on or after August 7, 2012. ACMA Member:...$100 Non-Member:...$130 Membership Package*:...$260 Student (ID Required):...$45 *Membership Package Includes: 1-year ACMA National & Chapter Memberships. Membership Application required. Continuing Education Participants at this event may earn up to the following continuing education (CE) hours. 8.1 Nursing (based on 50-minute hour) 6.75 Nursing (based on 60-minute hour) 6.75 Social Work (based on 60-minute hour) 6.75 ACM

Conference Schedule Wednesday, August 29, 2012 7:30 am 8:15 am Registration & Continental Breakfast Networking with Sponsors & Exhibitors 8:15 am 8:45 am Welcome Announcements / National and Local ACMA Updates 8:45 am 10:00 am Keynote Address: The Passion for Why Do We Do It and How Does It Affect Us? 10:00 am 10:30 am Networking Break with Sponsors & Exhibitors 0:30 am 12:00 pm Session 2: Observation vs. Inpatient Regulations, 1 Medical Necessity & HINN s 12:00 pm 12:45 pm Lunch (provided) 12:45 pm 1:15 pm Networking Break with Sponsors & Exhibitors 1:15 pm 2:15 pm Session 3: Medicare Compliance Challenges in the Age of Health Care Accountability Part 1 2:15 pm 2:25 pm Transition Break 2:25 pm 3:25 pm Session 4: Medicare Compliance Challenges in the Age of Health Care Accountability Part 2 3:25 pm 3:35 pm Transition Break 3:35 pm 4:35 pm Session 5: Personal Productivity: Control Your Workflow & Take Back Your 8-Hour Day 4:35 pm Closing Remarks Chapter Board of s & Planning Committee Interim President Heather Corbitt, MSW, LSW, ACM Social Services Manager President-elect Lisa Altland, RN, MSN, NE-BC Treasurer Helen Donahue, RN, ACM Jefferson Regional Medical Center Crystal City, MO Secretary Catherine Blackford-Harding, LPTA, RN, BSN, ACM Care Manager Marilyn Baumann, RN, MSN, ACM Case Manager Anderson Hospital Maryville, IL Diane Drovetta, ACSW, LCSW, ACM Social Worker Kathy Heidke, RN Anderson Hospital Maryville, IL Pam Marshall, MSW, LSW Account Executive Sales/Marketing Critical Care Systems St. Louis, MO Patty Orris, RN St. Anthony s Health Center Alton, IL Sylvia Titchenal, RN, MBA, HIA, ACM Divisional Hospital Sisters Health System Springfield, IL Joyce Uhlmansiek, RN, BSN, ACM Manager Care Coordination St. Louis Children s Hospital St. Louis, MO

10th Annual Missouri/Illinois Gateway Chapter Conference August 29, 2012 Hilton St. Louis at the Ballpark St. Louis, MO Conference Location Hilton St. Louis at the Ballpark One South Broadway St. Louis, MO 63102 Phone: 314-421-1776 www.hiltonstlouis.com The Hilton St. Louis at the Ballpark is offering a discounted room rate of $145.00 per night to conference attendees. Discounted rates are available until August 7, 2012 on a space available basis. To make reservations, contact the hotel directly at 314-421-1776 and reference American Association Conference. Parking Information: The hotel is offering special parking rates for our conference participants: (Discounted valet pricing valid for meeting day 8/29/12 only) Overnight Valet Parking: $20.00 (Not Validated) Event-only Valet Parking: $18.00 PAID CONFERENCE PARTICIPANTS ONLY: VALET PARKING WILL BE VALIDATED (not applicable for sponsors/exhibitors) 11701 West 36th Street Little Rock, AR 72211 FIRST-CLASS U.S. POSTAGE PAID LITTLE ROCK, AR PERMIT #1105