Office Safety Policy & Procedure Manual. Section B

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Office Safety Policy & Manual 2011 Section B (Click on the sub-sections to jump to the specific section) OS-B100 OS-B101 OS-B102 OS-B103 OS-B104 OS-B105 OS-B106 Clinical Services Laboratory Services Medication Safety and Storage Refrigerator Use Sample Drugs X-Ray Services Myocardial Perfusion Imaging (Office) Stress Testing

OS-B100 Laboratory Services INITIAL EFFECTIVE DATE 11/02 REVISION EFFECTIVE DATE (S) The site operates in compliance with Clinical Laboratory Improvement Amendment (CLIA) regulations and personnel performing tests are appropriately trained. Policy Providers shall maintain their site in compliance with CLIA regulations and insure that the staff is appropriately trained in CLIA procedures. 1. CLIA license or waiver is available and current. 2. Laboratory procedures are performed within the limits of the CLIA certificate. 3. Staff are trained in testing procedures and retrained annually. 4. Lab supplies are inaccessible to unauthorized persons. 5. Lab test supplies (e.g. vacutainers, culture swabs, test solutions) are current. 6. Site has a procedure to check expiration dates monthly and a method to dispose of expired lab test supplies. Responsibility Physician(s), nursing and office staff at the site. Department Linkages Department

OS-B101 Medication Safety and Storage INITIAL EFFECTIVE DATE 10/98 REVISION EFFECTIVE DATE (S) 09/03 To ensure the integrity of drug storage in conformance with federal, state, and local laws. Policy It is the policy to practice safe and effective drug storage. 1) Storage of drugs a) Drug containers that are cracked, soiled or without secure closures will not be used. b) All areas where drugs are stored must be kept dry and clean. c) Drugs will be stored in an orderly manner in specifically designated locked cupboards, cabinets, closets or drawers. d) Refrigerators containing drugs will be maintained between 2 degrees centigrade (36 degrees Fahrenheit) and 8 degrees centigrade (46 degrees Fahrenheit). Room temperature for drug storage will not exceed 30 degrees centigrade (86 degrees Fahrenheit). Refrigerators used for drug storage must not contain food items. e) Narcotics will be double locked with a sign-out log and restricted access to keys. f) Drugs for external use in liquid, tablet, capsule or powder form will be stored separately from drugs for internal use. g) Test reagents, germicides, disinfectants and other household substances will be stored separately from drugs. h) Drugs will not be kept in stock after the expiration date on the label. No contaminated or deteriorated drugs will be used. I) Drugs will be checked monthly as well as each time a medication is dispensed for outdates. j) Multi-dose vials of injectable medications are to be dated and timed when opened. The vials

will be destroyed after being opened one month or when expired (per manufacturer). k) Single dose vials or vials without preservatives must be discarded at time of use and not reserved for further use. l) Bottles of Sterile Saline and Sterile Water for irrigation must be discarded 24 hours after being opened. These bottles will also be dated and timed when opened. 2) Emergency Drugs If the facility has emergency drugs, the supply will be checked and logged monthly to ensure appropriate replenishment of drug supply and to ensure that drugs are not outdated. 3) Emergency Medication If used or expired, the supplies will be immediately reordered and restocked. Responsibility/Department Linkages Physician(s), nursing, and office staff. / Department

OS-B102 Refrigerator Use INITIAL EFFECTIVE DATE 10/98 REVISION EFFECTIVE DATE (S) To ensure proper storage standards are maintained. A daily temperature reading and log of refrigerated site for storage of medication, specimens and supplies will be kept. Policy It is the policy that refrigerated medication will be stored appropriately and documentation of refrigerator temperatures will be maintained. In order to demonstrate proper refrigeration monitoring, the following procedures will be followed: 1) A daily log will be kept of refrigerator and freezer temperatures and documentation will occur at the beginning of each shift. 2) The thermometer in the body of the refrigerator must maintain a temperature reading of 35-45 degrees Fahrenheit to ensure the efficacy of medication. 3) The thermometer in the freezer of the refrigerator will be maintained at a temperature between 2-7 degrees Fahrenheit. 4) Immunizations will be kept covered and labeled and stored in a leak-proof container. 5) Culture plates will be stored on the bottom shelf of the refrigerator. 6) Specimens must be stored in a leak-proof container and kept on the bottom self of the body of the refrigerator. 7) Food is not to be kept in the refrigerator. 8) Regular cleaning of the refrigerator and freezer must be accomplished including the defrosting of the freezer. Responsibility/Department Linkages Physician(s), nursing and office staff. / Department Attachments: Refrigerator and Freezer Log

REFRIGERATOR AND FREEZER LOG DAY JAN FEB MAR APR MAY JUN JULY AUG SEP OCT NOV DEC 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31

Refrigerator temp: 35-46 degrees F. Freezer temp: 2 8 degrees F.

OS-B103 Sample Drugs INITIAL EFFECTIVE DATE 11/02 REVISION EFFECTIVE DATE (S) Samples drugs infant and therapeutic formulas are dispensed according to State and Federal regulations. 1. There is a written procedure for checking expiration dates and removing expired materials from the dispensing area on a monthly. 2. All stored and dispensed prescription drugs are appropriately labeled and dated. 3. Only lawfully authorized persons dispense drugs to patients. Responsibility/Department Linkages Physician(s), nursing staff. / Department

OS-B104 X-Ray Services INITIAL EFFECTIVE DATE 10/98 REVISION EFFECTIVE DATE (S) To ensure that X-ray equipment is appropriately registered and inspected per state law. To ensure that personnel operating X-ray equipment are appropriately licensed. Policy It is the policy that providers shall maintain their X-ray equipment in compliance with state law and be appropriately licensed. 1) Hospitals, Urgent Care Center, Radiology Centers, Orthopedists, Multi-Physicians Medical Offices: X-ray and mammography equipment will be registered upon purchase/installation. Registration number and letter of inspection will be available for review. X-ray equipment will be inspected by the state of California every 3 years. Mammography equipment will be inspected by the state of California every year. Current licenses of operators will be available for review. 2) Single Physician Medical Offices: X-ray equipment will be registered upon purchase/installation. Registration number and letter of inspection will be available for review. X-ray equipment will be inspected by the state of California every 4 years. Current licenses of operators will be available for review. 3) Dental Offices: Badges are sent by the state of California to providers with X-ray equipment every 5 years. Office radiation levels will be checked with these badges and returned to the state. If radiation levels are unsafe, an on-site state inspection is done. Random inspections by the state are conducted every 10 years. Current licenses of operators will be available for review. Responsibility/Department Linkages Physician(s), nursing and office staff. / Department

OS-B105 Myocardial Perfusion Imaging [Office] INITIAL EFFECTIVE DATE 08/04 REVISION EFFECTIVE DATE (S) To define safety parameters for Myocardial Perfusion Imaging done in the office setting. 1. The performance of this procedure in the office setting is limited to board certified cardiologists and board certified internists who are board eligible in cardiology or have equivalent experience. 2. The office site will have passed an office site inspection to insure that proper safety equipment [i.e., oxygen and emergency medications] is readily available. 3. The physician applies to the Membership Committee to do Myocardial Perfusion Imaging in the office. 4. A company may obtain deemed status by submitting information about the company and policies and procedures used in testing. 5. All testing is done under the direct supervision of the physician. 6. All stress tests must be read by a board certified radiologist or one with equivalent experience. 7. This procedure requires prior authorization in the office setting. Responsibility/Department Linkages /Provider Relations, UM/CM Department Attachment: Myocardial Perfusion Imaging Studies

Name: Address: City: State: Zip: Phone: Fax: Office Review Date: Score: Corrective Action Plan: Specialty: BC BE Sub-Specialty BC BE Name of Vendor: Documentation Submitted: Yes No Date: I request privileges to perform the Myocardial Perfusion Imaging procedure in my office. Signature: Date:

OS-B106 Stress Testing INITIAL EFFECTIVE DATE 08/04 REVISION EFFECTIVE DATE (S) To define safety parameters for Stress Tests done in the office setting. 1. The performance of this procedure in the office setting is limited to board certified cardiologists and board certified internists who are board eligible in cardiology or have equivalent experience. 2. The office site will have passed an office site inspection to insure that proper safety equipment [i.e., oxygen and emergency medications] is readily available. 3. Stress Testing requires a defibrillator on site. Proof of availability is submitted with the application. 4. The physician applies to the Membership Committee to do stress testing in the office. 5. A company may obtain deemed status by submitting information about the company and policies and procedures used in testing. 6. All testing is done under the direct supervision of the physician. 7. All stress tests must be read by a board certified radiologist or one with equivalent experience. 8. This procedure requires prior authorization in the office setting. Responsibility/Department Linkages /Provider Relations, UM/CM Department