Quality of Care of Medicare- Medicaid Dual Eligibles with Diabetes. James X. Zhang, PhD, MS The University of Chicago

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Quality of Care of Medicare- Medicaid Dual Eligibles with Diabetes James X. Zhang, PhD, MS The University of Chicago April 23, 2013

Outline Background Medicare Dual eligibles Diabetes mellitus Quality Chasm Previous researches on the subject by the team Disparities Quality of diabetes care for dual eligibles Population health Resource utilization Motivation and objectives Expanding coverage and care improvement Continuous improvement for quality Data and methods Preliminary results Discussion and future directions

Background (1): Medicare The largest public health insurance program in the U.S. 50 million elderly and disabled Americans 1/6 of federal budget 1/5 of national health spending $560 billion in 2011, projected $1.1 trillion in 2022 Extensive coverage, complex rules Covering a wide range of institutional care, physician services, medical equipment and Rx Part A, B, C & D Complex rules governing disbursement and reimbursement Large size of claims/data elements, multi-layered data structure Evolving Projected to account for 1/5 of federal budget in 2022 ACA includes $716 billion in net Medicare spending reduction ACOs, Medical Homes, Bundled Payments, and value-based purchasing initiatives Kaiser Family Foundation 2012: Medicare Spending and Financing

Background (1): Medicare: Distribution of Spending by Service Type Kaiser Family Foundation: Medicare Spending and Financing 2012

Background (1): Medicare: Concentration of Resource Use Kaiser Family Foundation 2011: Medicare Spending and Financing

Background (2): Dual Eligibles Kaiser Family Foundation 2012: Medicare s Role for Dual Eligible Beneficiaries

Background (2): Dual Eligibles Overall spending 20% of the Medicare population, but 31% of Medicare spending 15% of the Medicaid population, but 39% of Medicaid spending Total Medicare spending for dual eligbles in 2008 was $132 billion Per capita spending Average Medicare spending for dual eligibles was 1.8 times higher for duals than others on Medicare ($14,169 vs. $7,933) 8% incurred $40,000 or more in Medicare expenditure Health status A larger share of dual eligibles than others on Medicare were in fair/poor health (49% vs. 22%) had cognitive/mental impairments (58% vs. 25%) had functional impairments (44% vs. 26%) lived in facilities (13% vs. 1%) Hospital use Had higher hospitalization rates than others on Medicare (26% vs. 18%) More likely to have 2 or more hospitalizations (11% vs. 6%) Kaiser Family Foundation 2012: Medicare s Role for Dual Eligible Beneficiaries

Background (2): Dual Eligibles Kaiser Family Foundation 2012: Medicare s Role for Dual Eligible Beneficiaries

Background (2): Dual Eligibles Kaiser Family Foundation 2012: Medicare s Role for Dual Eligible Beneficiaries

Background (2): Dual Eligibles Medicare-Medicaid coordination of benefits Medicare coverage for Part A, B, C, or D Medicaid pays for some out-of-pocket medical expenses Part A, B, and C premiums, deductible, coinsurance, and/or copayment Medicare as primary payer Dual eligible Medicare beneficiary groups Qualified Medicare Beneficiary (QMB) (<100% FPL, <3 times SSI Limit, Part A, B, C) QMB Plus (+ all benefits available under the State Medicaid plan) Specified Low-Income Medicare Beneficiary (SLMB) (100-120% FPL, Part B) SLMB Plus (+ all benefits available under the State premiums) Qualifying individual (QI) (Part A, 120-135% FPL, <3 times SSI limit, Part B) Full Benefit Dual Eligible (FBDE) (categorically or optional coverage groups, does not meet the income of resource criteria for a QMB or an SLMB) Qualified Disables and Working Individual (QDWI) (<200% FPL, returning to work, Part A only) CMS: Medicaid Coverage of Medicare Beneficiaries (Dual Eligibles) at a Glance

Background (3): Diabetes Mellitus Prevalence 18.8 million people diagnosed 7.0 million people undiagnosed 79 million people prediabetes In the age group of 65 years or older, 10.9 million (26.9%) have diabetes Complications Adults with diabetes have heart disease death rates 2-4 times higher The risk of stroke is 2-4 time higher Heart disease was noted on 68% of diabetes-related death certificates (65+) Strokes was noted on 16% of diabetes-related death certificates (65+) 67% had blood pressure greater or equal to 140/90 mmhg or used Rx A leading cause of new cases of blindness among adults The leading cause of kidney failure, accounting for 44% of new cases 60-70% have mild to severe forms of nervous system damage 60-70% of nontraumatic lower-limb amputation occur in people with diabetes A leading cause of mortality, morbidity, and disabilities ($245 billion in 2011) ADA Diabetes Basics 2012

Background (4): Quality Chasm Crossing the Quality Chasm: A New Health System for the 21st Century (IOM 2001) The U.S. health care delivery system does not provide consistent, high quality medical care to all people An urgent call for fundamental change to close the quality gap Performance expectations To promote evidence-based practice To better align incentives inherent in payment and accountability with improvement in quality

Outline Background Medicare Dual eligibles Diabetes mellitus Quality Chasm Previous researches on the subject by the team Disparities Quality of diabetes for dual eligibles Population health Resource utilization Motivation and objectives Three simultaneous aims for care improvement Continuous improvement for quality Data and methods Preliminary results Discussion and future directions

Previous Researches by the Team (1): SES, Disparities and Outcomes Compared with white patients African-American patients had worse health perception and lower quality of care They were more likely to visit the emergency department and had fewer physician visits per year African-Americans had higher reimbursement for home health services, but total reimbursement was similar after case-mix adjustment Chin, Zhang & Merrell 1998

Previous Researches by the Team (2): Dual Eligibles Those without insurance were the least likely to meet the quality-of-care measures Medicaid patients had a quality of care similar to those with no insurance 27 Community health centers 17 states Not nationally representative Care setting Diabetes population In 2002 Zhang, Huang, Drum et al. 2007

Outline Background Medicare Dual eligibles Diabetes mellitus Quality Chasm Previous researches on the subject by the team Disparities Quality of diabetes for dual eligibles Population health Resource utilization Motivation and objectives Expanding coverage and quality of care Continuous improvement for quality Data and methods Preliminary results Discussion and future directions

Motivation and Objectives: Expanding Coverage and Quality of Care For those patients with low-income and complex medical needs, is generous coverage sufficient to ensure high-quality of care for them? Expanding coverage Generous coverage and quality of care Continuous improvement

Specific Aims Using a nationally-representative sample, to compare dual eligibles with other Medicare beneficiaries in: Quality of care Population health Resource utilization

Methods: Data Medicare Current Beneficiary Survey (MCBS), a nationally representative sample of Medicare beneficiaries, 2007 2,467 patients with diabetes in the 2007 Claim based: ICD-9-CM 250.00-250.91 - searching through Part A (inpatient, skilled nursing facilities, home health care, and hospice) and Part B claims (Carriers, hospital outpatient and DME) - at least 1 inpatient claim or 2 other claims or a combination of these two Excluding those in managed care

Methods: Identification and Categorization of Medicare Beneficiaries by Insurance Status Many types of insurance coverage, and one beneficiaries can have multiple Hierarchical three mutually exclusive groups Dual eligibles Medicare with private insurance Medicare without any type of other private or Medicaid insurance

Methods: Outcomes Measures (1): HEDIS Measure and Preventive Care NCQA HEDIS measures - ophthalmologic visit - lipid testing - glycosylated hemoglobin measurement Preventive care - Mammography for women - influenza vaccination

Methods: Outcomes Measures (2): Resource Utilizations Medical resources use: annual physician visits emergency room services inpatient admissions

Methods: Outcomes measures (3): Patient Satisfaction Patient satisfaction satisfaction with providers Satisfaction with system Composite variables Based upon 18 questionnaires in the survey Categorized using principal component analysis To improve the efficiency and reduce multiple testing - Chin, Zhang and Merrell et al. 2003

Methods: Health Status Diabetes complications (nephropathy, retinopathy, neuropathy, peripheral circulatory) Activities of Daily Living (ADL) Instrumental Activities of Daily Living (IADL) General health perception Charlson comorbidity score

Methods: Other Adjusters in Multivariate Regressions Age Gender Race Education Family composition

Preliminary Results: Patients Characteristics Strata N Sample (%) Age (SD) N>=85 years of age (%) N Female (%) N Education >=12 years (%) N lives alone (%) Total 2,467 (100) 76.7 (6.9) 380 (15) 1,348 (55) 1,700 (69) 752 (31) Medicare only 401 (16) 76.2 (6.9) 53 (13) 217 (54) 262 (65) 111 (28) Dual eligible 387 (16) 76.6 (7.3) 65 (17) 271 (70) 122 (32) 158 (41) Medicare with private insurance 1,679 (68) 76.8 (6.9) 262 (16) 860 (51) 1,616 (78) 483 (29) Health perception scores from 1 to 5: "In general, compared with other people your age, would you say that your health is excellent (=1), very good (=2), good (=3), fair (=4), poor (=5)? p 0.05. Results from linear regression using Medicare with private insurance as reference. p 0.05 Results from logistic regression using Medicare with private insurance as reference.

Preliminary Results: Patients Health Status Strata N Sample (%) Charlson Comorbidity Index (SD) Mean number of complications (SD) N patients with at least 1 complication (%) Mean ADL score (SD) N ADL deficient (%) Total 2,467 (100) 1.28 (1.66) 1.59 (0.77) 1,780 (72) 0.87 (1.43) 945 (38) Medicare only 401 (16) 1.30 (1.64) 1.44 (0.69) 254 (63) 0.81 (1.40) 146 (36) Dual eligible 387 (16) 1.36 (1.67) 1.70 (0.79) 279 (72) 1.51 (1.80) 216 (56) Medicare with private insurance 1,679 (68) 1.26 (1.67) 1.60 (0.78) 1,247 (74) 0.74 (1.30) 583 (35) ADL and IADL scores from 1 to 6 ; the greater the number, the poorer functioning status Health perception scores from 1 to 5: "In general, compared with other people your age, would you say that your health is excellent (=1), very good (=2), good (=3), fair (=4), poor (=5)? p 0.05. Results from linear regression using Medicare with private insurance as reference. p 0.05 Results from logistic regression using Medicare with private insurance as reference.

ADL and IADL scores from 1 to 6 ; the greater the number, the poorer functioning status p 0.05. Results from linear regression using Medicare with private insurance as reference. p 0.05 Results from logistic regression using Medicare with private insurance as reference. Results: Patients Health Status (cont d) Strata N Sample (%) Mean IADL score (SD) N IADL deficient (%) Mean Health perception score (SD) N Excellent to good health perception (%) Total 2,467 (100) 1.16 (1.66) 1,171 (47) 3.05 (1.07) 1,658 (67) Medicare only 401 (16) 1.15 (1.66) 193 (48) 3.09 (1.13) 251 (63) Dual eligible 387 (16) 2.14 (2.00) 271 (70) 3.43 (1.00) 199 (51) Medicare with private insurance 1,679 (68) 0.94 (1.48) 707 (42) 2.95 (1.05) 1,208 (72)

Preliminary Results: HEDIS Measures and Preventive Care Strata N Sample (%) HbA1c (%) Ophthalmic visit (%) Lipid (%) Influenza shot (%) Mammogram (%) Total 2,467 (100) 1,365 (55) 1,309 (53) 1,395 (57) 1,938 (79) 670 (50) Medicare only Dual eligible Medicare with private insurance 401 (16) 205 (51) 163 (41) 216 (54) 298 (74) 99 (46) 387 (16) 219 (57) 184 (48) 210 (54) 273 (71) 102 (38) 1,679 (68) 941 (56) 962 (57) 969 (58) 1,367 (81) 469 (55) p 0.05 Results from logistic regression using Medicare with private insurance as reference.

ǂ p 0.05. Results from generalized linear model with log-link and gamma distribution using Medicare with private insurance as a reference. p 0.05. Results from linear regression using Medicare with private insurance as reference. p 0.05 Results from logistic regression using Medicare with private insurance as reference. Resource utilization by insurance status Strata N Sample (%) Hospitalized (%) Physician visits per year (SD) Emergency visits (%) Total 2,467 (100) 700 (28) 10.6 (8.29) 827 (33) Medicare only Dual eligible Medicare with private insurance 401 (16) 113 (28) 9.0 (7.80) 146 (36) 387 (16) 128 (33) 9.7 (8.70) 161 (41) 1,679 (68) 459 (27) 11.1 (8.30) 520 (30)

Satisfaction with the system scores from 1 to 6; the greater the number, the more satisfied they were. Satisfaction with doctor scores from 1 to 12; the greater the number, the more satisfied they were. p 0.05. Results from linear regression using Medicare with private insurance as reference. p 0.05 Results from logistic regression using Medicare with private insurance as reference. Preliminary Results: Patient Satisfaction Strata N Sample (%) Mean Patient satisfaction with system (SD) Mean Patient satisfaction with doctor (SD) Total 2,467 (100) 4.99 (1.07) 7.64 (3.02) Medicare only 401 (16) 4.98 (1.12) 7.84 (2.87) Dual eligible 387 (16) 5.11 (1.18) 8.30 (2.97) Medicare with private insurance 1,679 (68) 4.97 (1.03) 7.44 (3.05)

Independent Correlates of HEDIS Measure and Preventive Care*: Adjusted Odds Ratios (95% Confidence Interval) Quality of Care Measure Medicare only Dual eligible Hemoglobin A1c Ophthalmic visits 0.55 (0.44-0.69) Lipids Influenza vaccination 0.72 (0.55-0.94) 0.69 (0.51-0.94) Mammogram (women) 0.7 (0.51-0.96) 0.65 (0.46-0.90) *Logistic regression adjusting for patient's age, gender, race, education, living area, family composition, ADL, IADL, general health perception, and Charlson Comorbidity Index, with receipt of the particular quality of care measure as the dependent variable. Adjusted odds ratios shown when p 0.05. Reference for insurance type comparison is patients of Medicare with private insurance.

Conclusion and Discussions Dual eligibles had lower educational attainment and were more likely to live alone Literacy Social support Navigating the complex care system

Conclusion and Discussion (cont d) High burden of illness on multiple dimensions Diabetic complications ADL deficiencies IADL deficiencies General health perceptions Complexity of care Care coordination is a challenge

Conclusion and discussion (cont d) Despite poorer health and generous insurance coverage, dual eligibles had fewer physician visits Instead of less expensive ambulatory care and preventive care, dual eligibles were more likely to use more expensive emergency care and inpatient care

Conclusion ad Discussion (cont d) However, dual eligibles had higher satisfaction with the provider and system

Conclusion and Discussion (cont d) What are the potential barriers? Generous insurance coverage Attitudinal, cultural and behavioral Physician incentive Coordination for the complex medical needs

Limitations and Future Direction Long-term outcomes Longitudinal progress not measured Care models are evolving Geographic variation and heterogeneity The new Federal Coordinated Health Care Office

Acknowledgement Elbert Huang, MD, MPH Arpamas Seetasith, BS CHAS, SSA

Thank you