Inside this issue... HSC Leadership Annual QCF Recognition Event Page 2. PSSC Christmas Jumper Day for Tiny Life Page 3

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D E C E M B E R 2 0 1 4 BSO Christmas Jumper day in aid of Save The Children Inside this issue... HSC Leadership Annual QCF Recognition Event Page 2 PSSC Christmas Jumper Day for Tiny Life Page 3 Learning Event on E.C.T. in the Clinical Education Centre Page 4 BSO Chrsitmas Jumper Day and Coffee Morning for Save The Cildren Page 5 BSO Chairman s Lunch Page 6 PaLS Page 7 ICT Procurement Update Page 8 On 12 th December 2014 the staff at BSO Shared Services Accounts Payable in Greenmount House, Broughshane, held a Christmas Jumper Day in aid of Save The Children. The team also had a raffle and raised the magnificent sum of 301.00. Our money was donated directly to Save the Children using the following Just Giving page: https://www.justgiving.com/ sharedservicesbso/ Translink Travel to Work Scheme Page 9 HSC Leadership Centre Coaching Skills Page 10

BSO Business Matters DECEMBER 2014 Page 2 HSC Leadership Annual QCF Recognition Event The HSC Leadership Centre recently hosted its Annual QCF Recognition Event at Clady Villa, Knockbracken. The event was opened by Diane Taylor, Head of the Leadership Centre, who welcomed everyone and congratulated the QCF team on their growth in the numbers of achievers. She recognised all participants who completed a management, leadership or coaching qualification through participation on HSC Leadership Centre-accredited programmes. As the largest approved Institute of Leadership and Management Centre in Ireland, a City and Guilds approved centre, and an Investor in People organisation, the HSC Leadership Centre offers a range of qualifications at levels 3 and 5 which are delivered in a bespoke manner to meet individual and organisational needs. In the past year over 200 candidates from the Health and Social Care sector, as well as private and voluntary organisations, registered for an award through the HSC Leadership Centre. Over 80 of these candidates, along with their managers, were present to receive their qualification. Diane Laverty, Business Manager for the Northern Ireland Association for Mental Health, represented the voluntary sector and thanked the QCF team for the support given to their staff throughout their study journey. Outstanding Candidate Achievement Awards were presented by Shauna Kane, Quality Manager for the Institute of Leadership and Management, to Paulina Spychalska, Team Leader in RQIA, and Leanne Jones, Community Psychiatric Nurse from the South Eastern Trust, for their achievements in Level 3 and Level 5 Awards in Leadership and Management. Diane Taylor brought the event to a close by congratulating all the successful candidates and concluded by saying, these people are now positive role models, who will encourage and support others to set goals, reach their potential and achieve success. Left to right: Yvonne Connolly, Debbie Patterson, David Cairnduff, Paul Comac, Diane Taylor and Siobhan Rice.

BSO Business Matters DECEMBER 2014 Page 3 PSSC Christmas Jumper Day for Tiny Life The Payroll Shared Service Centre (PSSC) celebrated Christmas Jumper day on Friday 12 th December. A great day was had by all with many festive jumpers and a bake sale for charity. Overall, the PSSC raised 203.43 for Tiny Life, Northern Ireland s premature and vulnerable baby charity, dedicated to reducing premature birth, illness, disability and death in babies born here.

BSO Business Matters DECEMBER 2014 Page 4 Learning Event on Electroconvulsive Therapy (E.C.T.) in the Clinical Education Centre Controversial, challenging and lifesaving can sum up some of the diverse and strongly held beliefs that members of the public and the Health Service may hold in relation to the provision of Electroconvulsive Therapy or E.C.T. as it is more commonly known. E.C.T. is a treatment that may be prescribed to an individual who is suffering from a serious mental illness such as severe depression or mania. In late October 2014 Eilish Boyle, Senior Education Manager and Lead for the E.C.T. Nurse Education Programme, secured non recurrent funding to organise and facilitate a unique E.C.T. Learning Event. This event brought together clinicians, educationalists and policy representatives who all had a motivating and driving interest in providing safe, effective and person centred care for the individual who is prescribed E.C.T. Delegates from the five H.S.C. Trusts were welcomed to the event by Dr. Glynis Henry C.B.E. Head of the HSC CEC. The Key Note Speaker was Professor Declan Mc Loughlin, Research Professor of Psychiatry in Trinity College Dublin, Institute of Neuroscience. Professor Mc Loughlin presented his most recent research paper Optimising ECT, a study investigating the effects of E.C.T. in treating people suffering severe depression. Other contributors to the event included Dr. Ian Mc Master, from the DHSSPS, and Mr Maurice Devine, Assistant Head of the HSC CEC who presented work on the draft Mental Capacity Legislation for Northern Ireland. Dr Shelagh Mary Rea, from the R.Q.I.A. presented the results of an investigation on the provision of E.C.T. services in Northern Ireland. A question and answer session was convened following these significant contributions providing delegates with an opportunity to meet their own learning needs by discussing and questioning the findings and recommendations made in the presentations. Work carried out by the E.C.T. Teams in the Trusts was showcased in a café style presentation in the afternoon along with a tutorial from Martina Burns, a Clinical Physiologist from the Belfast Trust, who presented on E.E.G. monitoring. Mental Health Nurses and Doctors from three Trusts presented their unique reflections on providing care and treatment to the individual prescribed E.C.T. Eilish Boyle then invited all delegates to consider the practice issues of their own organisations and formulating an action plan on how they could progress this work in the clinical environment. Eilish brought the event to a close by inviting delegates to become members of the regional forum on E.C.T. and offered sincere thanks to all contributors on a very successful Learning Event.

BSO Business Matters DECEMBER 2014 Page 5 BSO Chairman s Lunch Following the December meeting of the BSO Board on Thursday 18th December, the Chairman hosted his annual Christmas lunch at which he paid tribute to the dedication of BSO staff during the past year. A good time was had by all.

BSO Business Matters DECEMBER 2014 Page 6 Recruitment & Selection Shared Service Centre Jumper Day and Coffee Morning for Save The Children The Recruitment & Selection Shared Service Centre held a Christmas Jumper day and also a coffee morning on the 12 th December between 10am-12pm. The aim was to raise as much funds as possible in aid of Save the Children UK. Representatives from Save the Children were present to receive the funds for this great cause!!! In total 251.23 was raised and Recruitment & Selection Shared Service Centre would like to extend their thanks to all who attended and kindly donated.

BSO Business Matters DECEMBER 2014 Page 7 News from PaLS Congratulations to Heather Douglas MCIPS (pictured below) who recently graduated having completed her Level 6 Procurement and Supply Management course of study with the Chartered Institute of Procurement and Supply (CIPS). Heather is the BSO Procurement and Logistics Service (PaLS) Procurement Manager (Operations) in PaLS Ballymena and is responsible for operational procurement including local contracts, on behalf of Business Services Organisation and Northern HSC Trust. Heather completed 3 years of study achieving her Diploma Level 4, then the Advanced Diploma Level 5 and now her Professional Diploma at Level 6 which earns her the Member of CIPS status. CIPS is the largest Institute in the world for those working in procurement and supply.

BSO Business Matters DECEMBER 2014 Page 8 ICT Procurement Update Aim: To enable participants to gain an update on the current position with respect to the procurement of ICT services. Content: As you will be aware the Technology Partner Agreement (TPA) has been a successful vehicle for delivering significant numbers of ICT procurements quickly and compliantly. Following a review of the use of the agreement and in discussion with Hewlett Packard and BSO Legal Services a number of practices have been identified which may create risks of non-compliance or indeed jeopardise the continued use of the agreement. In order to manage those risks more effectively and ensure that procurements conducted through the TPA are compliant and offer best value, training sessions have been arranged for your ICT staff involved in using the TPA. Format: One hour long sessions facilitated by experts. Dates: Friday 30 th January 2015. Training will be in two one hour sessions. Each will be exactly the same content. Session A 9:30am to 10:30am Session B 11.00am to 12 noon. Video conferencing facilities will be available. Venue: Leadership Centre 12 Hampton Manor Drive Belfast Facilitator: Staff from PALS and BSO Legal Services Note:It is extremely important that Trusts are represented at the training, in particular, those staff who are involved in the day to day use of the agreement as it is crucially important that they understand how to use it correctly. Please choose a session and contact Donna Magill on donna.magill@leadership.hscni.net

BSO Business Matters DECEMBER 2014 Page 9 Translink Travel to Work Scheme Rebranding Annual Commuter Cards for Train Travel in Northern Ireland Translink have rebranded the Annual Commuter cards to A-Link cards and have posted new cards to all existing card-holders and the A-Link quotation is active for new applications. More information can be found on the Translink website. Purchasing the A-Link card through the BSO Travel to Work scheme allows you to save up to 20% on the total cost of your journey, because BSO purchase the annual A-Link card on behalf of the employee who will repay this amount to BSO on a monthly basis through salary deductions. To take part in the BSO A-Link Travel to Work Scheme, please contact translink.schemes@hscni.net TaxSmart Travel Card for Bus Travel in Northern Ireland The TaxSmart Travel Card is an annual bus travel card that is available through the BSO s Salary Sacrifice Scheme. With TaxSmart you save money on Income Tax and National Insurance contributions by paying for your bus travel directly from your salary. To take part in the BSO TaxSmart Scheme, please contact translink.schemes@hscni.net Forthcoming Board Meeting The next meeting of the BSO Board will take place on THURSDAY 29 th JANUARY at 2.00PM in BSO Franklin Street If you would like any further information or details of the agenda, please contact Amanda Mills in the Chief Executive s Office. Tel: (028) 9536 3863 Email: Amanda.Mills@hscni.net

BSO Business Matters DECEMBER 2014 Page 10 HSC Leadership Centre