Putting evidence into practice: Developing reference frameworks for primary care in Hong Kong

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Putting evidence into practice: Developing reference frameworks for primary care in Hong Kong Professor Sian Griffiths, OBE, JP Saturday, November 26, 2011 1

Our starting point: Primary care The first level of contact of individuals, the family and the community with the national health system, bringing health care as close as possible to where people live and work. World Health Organization: From Alma-Ata to the year 2000. Reflections at the midpoint. Geneva 1988. Now More Than Ever, Geneva 2008 2

Why primary care? Compared to specialty care Lower morbidity & mortality More equitable distribution of health Provides holistic continuous care Good primary-care experience Reduces the adverse association of income inequality with general health especially beneficial in areas with highest income inequality Primary care physician acts as gate-keeper Reducing both unnecessary procedures & adverse events Better health outcomes at lower costs & greater satisfaction Macinko J, Starfield B, Shi L. The contribution of primary care systems to health outcomes within Organization for Economic Cooperation and 3

Healthcare Reform Documents (2008 & 2010) Enhance primary care - Developing primary care conceptual models and clinical protocols - Setting up a Primary Care Directory - Devising feasible service models to deliver enhanced primary care services 4

Way forward: Enhance Primary Care Promote the family doctor concept which emphasizes continuity of care, holistic care and preventive care Put greater emphasis on prevention of diseases and illnesses through public education and through family doctors Encourage and facilitate professionals to collaborate with each other to provide coordinated services 5

Reach all primary care providers Western doctors: 70% private + 30% GOPCs (public) TCM doctors also provide primary care DH provider of primary care via clinics e.g. MCH, elderly NGOs 6

Policy on Primary Care (1) Policy Agenda 2008-09: Strengthening support for care of chronic disease patients in both public and private sectors Establishment of the Working Group on Primary Care Policy Agenda 2009-10: Allocate resources to implement the recommendations of the Working Group on Primary Care including: Developing conceptual model and reference frameworks for managing chronic diseases, and promoting these frameworks to the patients through healthcare professionals in the public and private sectors 7

Policy on Primary Care (2) Policy Agenda 2010-11: Develop primary care conceptual models and reference frameworks for specific diseases and age/gender groups Policy Agenda 2011-12: Map out a long-term development strategy in collaboration with healthcare professions Extend the Elderly Health Care Voucher Pilot Scheme and doubling the voucher value Implement pilot projects with voluntary agencies to provide health screening services for the elderly to enhance preventive care 8

Where are we now in Hong Kong? 9

Research tells us The GOPC users were mainly aged >60 years (35.0%) or middle-aged (40-60 years, 36.0%) A shift toward older patients was observed among HT (66.2% > 60 years and 32.5% 40-60 years) & DM patients (63.2% >60 years and 35.0% 40-60 years). Among patient with URTI: even age distribution across deciles Among patients receiving CSSA, a high proportion were aged >60 years (45.1%) Few cross-cluster visits: all clusters were serving their patients in their designated districts Martin Wong et al 10

Research: PCAT (1) GOPC users with chronic conditions had significantly higher PCAT scores with respect to: first contact utilization; coordination (information system); comprehensiveness of care; the overall scores These findings were also supported by findings from the in-clinic GOPC survey Samuel Wong et al 11

Research: PCAT (2) Patients attending private GPs had better primary care experiences compared to GOPC users better interpersonal continuity of care Better accessibility of care A high degree of doctor shopping in Hong Kong 80% of respondents who identified either GOPC or private GPs as their main PCPs reported having visited another primary care providers in the prior 12 months 12

Research tells us : the WTP for private services in general was low among the elderly WTP for chronic conditions and preventive care both fell below the current market prices. Subgroup analysis showed higher WTP among healthier and more affluent elderly concerns over affordability and uncertainty (of price and quality) in the private sector were associated with this low level of WTP. most elderly, who are heavy users of health services but with limited income, may not use more private services without seeing significant reduction in price. Financial incentives for consumers alone may not be enough to promote primary care or public-private partnership. Public education on the value of prevention and primary care, as well as supply-side interventions should both be considered Yam, Lu and Griffiths 2011 13

Implications The GOPCs of the HA were serving their target primary care service recipients in 2007, namely the elderly; the patients with chronic disease; Patients with lower socioeconomic status (CSSA recipients) the Government servants 14

China projections Total HK Population in thousands: 7,090 Annual population growth rate (%): 0.5 Life expectancy (years): 82 Source: Hong Kong Population Projections 2008-2036: Census and Statistics Department, HKSAR 15

Increasing costs of care Source: Botman D & Porter N. The Macroeconomic Impact of Healthcare Financing Alternatives: Reform Options for Hong Kong SAR. 16

Putting theory into action 17

Taking Action Health and Medical Development Advisory Committee Working Group on Primary Care Chaired by SFH Members: public and private sectors, academia, healthcare professionals, patient representatives Task Force on Conceptual Model and Preventive Protocols Task Force on Primary Care Directory Task Force on Primary Care Delivery Models Task Force on Primary Dental Care and Oral Health 18

Task Force on Conceptual Model and Preventive Protocols Develop age-group and disease specific primary care conceptual models and management protocols in the form of reference frameworks: To tackle major health risks of different population groups and common diseases, especially chronic diseases To be used as common reference for co-ordinating different healthcare disciplines, empowering patients and their careers, and fostering evidence-based and continuity of care Published a web-based version of the reference frameworks for the Diabetes and Hypertension Source: http://www.fhb.gov.hk/en/press_and_publications/otherinfo/101231_reference_framework/index.html 19

Aims of the reference framework Promote health, prevent disease and tackle major health risks in the population Recommend interventions which are evidence-based and appropriate to primary care settings Use as common reference for co-ordinating different healthcare disciplines across Hong Kong Empower patients and their careers 20

Principles Systematic Population based Delivered by Multidisciplinary team Covering prevention, treatment and continuing care Including primary, secondary and tertiary prevention Adopting integrated and lifestyle approach Identifying high risk groups Monitored for outcomes 21

Guiding principles on the basic model Life course approach cover every stage during the lifespan and devise appropriate primary care services including preventive care for each stage of life. Holistic health take into account not only physical health, but also psychosocial, emotional, behavioural and functional health. Essential to cover essential elements of primary care including assessment of health risks, screening of health problems, health education and primary prevention. Not only for prolonging life but also for functional independence, with the aim of attaining optimal health outcomes and ensuring a healthy active aging with quality. Evidence based based on empirical evidence (local and/or international data) on their efficacy, efficiency and cost effectiveness. Need and risk based based on professional assessment of need having regard to risks, and intervention preceded by assessment. 22 22

Life Course Approach The risk of NCDs accumulates with age and is influenced by factors (socioeconomic, lifestyle, other diseases) acting a all stages of the lift span To develop age- and sex-specific preventive care protocols for different at risk groups 23

Primary Care : Role at Different Levels of Prevention Primary prevention - prevent the onset Health education, immunisation Risk factors & unhealthy lifestyle assessment & modification Secondary prevention stop the progression Screening Early detection of disease & intervention Tertiary prevention minimize disability/ complications Continue rehabilitation in the community level, maintain the quality of life of the frail and disabled 24

Disease Management Pathways (Conceptual Models, Guidelines) Lifestyle advice Risk assessment, Screening Different combination of providers Public Private Public/ Private Non-profit making org. Therapeutic treatment Drugs Non-drug Investigations Monitoring of Disease progress Co-morbidities/ complications Locations Co-locate e.g. CHCs Different locations, networking Treatment of complication Different disciplines & levels of care Rehabilitation Different Combos of System/Organisation Pathways (Delivery Models) Incentives For What : Which part(s) of the disease management pathway? How : Financial/ Non-financial? To Whom? 25

The Product http://www.fhb.gov.hk/en/press_and_publications/otherinfo/101231_reference_framework/index.html 26

Hypertension guidelines Designed at population level Drawn from international examples Can be used to structure a framework for providing national objectives of improving health and management of a common disease Implications : new approaches 27

Indicators for Monitoring & Control Blood Pressure Level HbA1C Lipid profile Practice/ Process indicators 28

Just the beginning The guidelines/ modules are just the beginning, the implementation will need to be carefully planned, coordinated, monitored and evaluated with outcome through collaboration between the private and public sectors as well as between community and hospital-based care providers Quote from a senior clinician 29

Moving on Older People Children 30

Why we need to develop reference framework for preventive care for older adults? Promote and maintain healthy active lives Stay well in their communities and avoid hospital admission Reduce avoidable morbidity Reduce health costs to themselves as well as society 31

Aims of the Reference Framework Promote health, prevent disease and tackle major health risks of older adults Recommend interventions which are evidencebased and appropriate to primary care settings Use as common reference for co-ordinating different healthcare disciplines, empowering patients and their careers 32

33

Conceptual Models for Preventive Care for Older Adults in Primary Care Settings Determinants of Health Adults aged 65 years old and above Individual Lifestyle Factors Healthy eating habit Regular physical activity Weight management Smoking cessation if smokers Prevention of alcohol related problems Oral health Quality sleep Source: Department of Health, Hong Kong Physical and Psychological Factors Risk factors: Fall Hyperlipidemia Obesity or malnutrition Smoking Functional assessment: Hearing Vision Mobility Activity of Daily Living (ADL) and Instrumental Activity of Daily Living (IADL) Continence Common diseases: Cancer e.g. cervical and colorectal Diabetes Hypertension Degenerative arthritis Mental health: Cognitive functions Dementia Mood problems Suicide prevention Family and Social Factors Community and Environmental Factors Family support Physical educate carer and environment provide support Housing Social networks Water and support Living and working Institutionalisation environment 34 Poverty and social status Environmental risk factors (e.g. exposure to infective agents, toxic or radioactive substances, extremes of temperature) Injury prevention Service Provision Health Access to health service Health education and promotion Dental service Community nursing service Advice on self care Vaccination Control of risk factors Management of functional incapacity Rehabilitation service Management of acute and chronic diseases Prevention of iatrogenesis related to medications Carer support Collaboration with social service Education Health literacy Coping skills to manage daily activities and disease complications Social Access to social welfare services Carer support Respite care Financial support End of life care Social network expansion Positive ageing Collaboration with health service

Presentation of Health Domains: SIGNPOST and MODULES Signposting in the Core Document Presentation of health domains in the form of modules Source: Department of Health, Hong Kong 35

The Initial Assessment Package Problems identified Assessment tool Intervention HT Blood pressure Lifestyle modification +/- drug DM Fasting blood glucose Lifestyle modification +/- drug Hyperlipidemia Fasting lipid profile Lifestyle modification +/- drug Overweight or obesity BMI and waist circumference Weight management Lack of physical activities History Health promotion patient education Smoking History Smoking cessation advice Excessive drinking History Drinking advice Musculoskeletal problems disturb daily activities No previous Flu/ Pneumococcal vaccination History and physical examination History Patient education +/- refer physiotherapy Arrange Influenza and/or pneumococcal vaccination according to GVP No regular Pap smear History Pap smear advice with appropriate action No previous colorectal cancer screening History Fecal occult blood test (FOBT) Source: Department of Health, Hong Kong 36

Reference framework for children 37

Stage Conceptual Models for Preventive Care for Children and Youth in Primary Care Settings (1) Determinants of Health Hereditary factors Prenatal Genetic and metabolic diseases Congenital anomalies Maternal infections Maternal drugs Maternal nutrition Maternal diseases Individual Lifestyle Factors Maternal drugs: alcohol, smoking, drugs Maternal nutrition : iron, vitamins, Iodine, etc Maternal diseases: diabetes mellitus, mental health medical diseases hyperthyroidi sm etc Family and Social Factors Family and social support Community and Environmental Factors Physical environment Housing Water Environmental risk factors (e.g. exposure to infective agents, toxic or radioactive substance) Neighbourhood environment Poverty and social status Injury prevention Discrimination Service Provision Health Service Preconception counseling service Genetic disease screening Congenital anomaly screening Congenital infection screening Metabolic diseases screening Newborn exam and hearing screening Antenatal care (e.g. education) Education and literacy Employment Social Support Infancy (0-1) Genetic and metabolic diseases Congenital anomalies Growth problems Developmental disorders Visual and hearing problems Prevention of infections Breast feeding and appropriate introduction of complementary feeding Weaning: Feeding and nutrition Oral health education to parents Prevention of injuries Sleep problems Family relationship and positive responsive parenting considering parent s education, literacy Culture /ethnicity socio-economic status Detection of child abuse Detection of psychosocial trauma Source: Department of Health, Hong Kong 38 Physical environment Housing Water Environmental risk factors (e.g. exposure to infective agents, toxic or radioactive substance) Neighbourhood environment Poverty and social status Injury prevention Discrimination Health Developmental surveillance Vaccinations Breast feeding support Common diseases management Growth/ BMI monitoring Vision and hearing Parenting education & training with specific reference to Education literacy Income and socioeconomic status Culture Housing Social Support

Other issues Involvement of other government departments Social Welfare Department, Education Bureau Chinese medicine practitioners, clinical psychologists, nurses, dietitians and teachers Collaboration and interfacing of service providers in the community Synergy of different resources in the community, e.g. through signposting Integration of health records between private and public sectors, and also between the service providers in Hong Kong and the Mainland Streamlining referral procedures among service providers in different sectors Training and empowerment of healthcare providers, parents, teachers and careers Source: Department of Health, Hong Kong 39

Involving the: Professions Public Press Politicians 40

Knowing is not enough; we must apply. Willing is not enough; we must do Johann Wolfgang von Goethe (1749 1832) 41

Thank you! Website: http://www.sphpc.cuhk.edu.hk 42