11th Annual Maryland Chapter Case Management Conference Saturday, September 14, 2013 Baltimore Convention Center Baltimore, MD www.acmaweb.org/md
Conference Schedule September 14, 2013 7:00 am 8:00 am Registration & Networking Breakfast with Sponsors & Exhibitors 8:00 am 8:30 am Welcome Announcements & Chapter Business Meeting 8:30 am 9:45 am Keynote Address: Connection, Collaboration & Creativity in a World Gone Wired 9:45 am 10:30 am Networking Break with Sponsors & Exhibitors 10:30 am 11:45 am Session 2: Transitions of Care: Caught in the Revolving Door 11:45 am 1:00 pm Networking Lunch with Sponsors & Exhibitors 1:00 pm 2:00 pm Session 3: Engaging Physicians 2:00 pm 2:15 pm Transition Break 2:15 pm 3:45 pm Session 4A: Medical Ethics: How It s Done and What It Addresses for Case Managers 3:45 pm 4:00 pm Transition Break Session 4B: Documentation for Medical Necessity 4:00 pm 5:00 pm Session 5: Hot Topics in Case Management A Panel Discussion 5:00 pm Closing Remarks Chapter Board of Directors & Conference Planning Committee President Heather Kirby, MBA, LSWA, ACM Director, Care Management President-elect Nitza Santiago, MSN, RN, MBA Director, Risk and Case Management Sinai Hospital Baltimore, MD Secretary Jessica Snoots, LGSW Case Manager Treasurer Janan McElroy, RN, CPUR Nanticoke Memorial Hospital Seaford, DE Membership Chair Janet Blondo, MSW, LCSWC, CMAC, ACM, CCM Social Work Case Manager Shady Grove Adventist Hospital Rockville, MD Member at Large Celeste Daigre, BSN, RN, CCM Manager, Case Management Beebe Medical Center Lewes, DE Member at Large Jacqueline Moore, RN, LCSW-C Northwest Hospital Center Randallstown, MD Member at Large Margaret McMorrow, BSN, RN Medstar Union Memorial Hospital Baltimore, MD Education Chair Jackie Dinterman, BSW, MA, LSWA Manager, Care Management
Keynote Address: Connection, Collaboration & Creativity in a World Gone Wired Jerry Bridge President LifeWorks Education Carlsbad, CA Session Abstract: In today s highly interdependent world, individuals, teams and organizations can no longer resolve many problems alone. Our modern life offers many useful tools for improving productivity and staying connected, yet too many of us feel overwhelmed and overloaded with work and the pressures of modern life. In this lively, interactive presentation, the speaker will explore best practices for enhancing productivity with greater focus and less stress and share tools for building teamwork and collaboration with an integrated, heartfelt, mission-driven approach. 1. Assess the current work environment and its impact on productivity 2. Identify personal and organizational challenges to productivity 3. Discover new tools and practices for managing work with improved teamwork and collaboration Session 2: Transitions of Care: Caught in the Revolving Door Janan McElroy, RN, CPUR Nanticoke Memorial Hospital Seaford, DE Session Abstract: This session will provide a brief introduction to the CMS definition of readmission. The speaker will discuss how the Affordable Care Act will influence hospital and physician reimbursement and share processes and tools used at NMH to reduce readmissions. This interactive session will include discussion on the collaborative work at NMH between various departments and providers and its outcomes. 1. Discuss strategies to avoid the impact of readmissions on your hospital revenue cycle 2. Recognize the importance of having a strong working relationship with pre- and post-hospital providers 3. Utilize a process to enhance outcomes in transitions of care Session 3: Engaging Physicians Kevin Smothers, MD, FACEP Vice President and Chief Medical Officer Shady Grove Adventist Hospital Rockville, MD Session abstract: This session will review the challenges associated with engaging physicians and identify strategies to remove these barriers. The speaker will discuss various physician types and explore approaches for each. Attendees will learn which methods are not likely to be successful and when disengagement may be a good strategy. 1. Recognize the importance of engaging the medical staff 2. Assess the challenges of engaging physicians 3. Identify various physician types and how to interact with each
Session 4A: Medical Ethics: How It s Done and What It Addresses For Case Managers Brian Childs, Ph.D. Director of Ethics Shore Health University of Maryland Medical System Easton, MD Session Abstract: This interactive session will provide a brief introduction to the methods and processes of medical ethics. Using case examples, the session will cover the development of ethics consultation in health care, the roles and methods of ethics consultation and common case examples from which to encourage discussion. The speaker will share tips and strategies for practical application in attendees daily practice. 1. Explore methods of applying medical ethics 2. Recognize how common values may conflict with one another 3. Utilize a process of ethical consultation to reach resolutions Session 4B: Documentation for Medical Necessity Rohit Gulati, MD, FACP, MBA Assistant Vice President of Medical Affairs Medstar Union Memorial Hospital Baltimore, MD Session Abstract: This session will review the documentation required to establish medical necessity based on various objective criteria such as InterQual, Milliman, NCDs, LCDs and others. The speaker will discuss the importance of documentation to support medical necessity and share examples of inappropriate documentation. 1. Identify the differences between the various objective sets 2. Recognize the importance of documentation to support medical necessity 3. Provide examples of inappropriate documentation Session 5: Hot Topics in Case Management A Panel Discussion Moderator: Heather Kirby, MBA, LSWA, ACM Director, Care Management Panelists: Rohit Gulati, MD, FACP, MBA Rosalind Miller, RN Susan Westgate, MSW, LCSW-C Asst. VP of Medical Affairs ER Care Manager Inpatient Social Worker Medstar Union Memorial Hospital Northwest Hospital Sinai Hospital Baltimore, MD Randallstown, MD Baltimore, MD Session Abstract: During this panel presentation, attendees will hear from a variety of front line staff on challenges that case management professionals experience every day, including difficult discharge plans, utilization review uncertainties and readmission interventions. Attendees will have the opportunity to submit questions throughout the day. The panelists will address these questions to help manage the daily challenges faced in today s case management practice. 1. Describe strategies and solutions to address the challenges of front line staff 2. Suggest solutions to challenging cases and/or situations when all available options have been explored 3. Identify resources and networks with which to connect on future issues
For a hard copy registration form, complete online registration and print to mail. There will be no refunds for cancellations; however, fees may be transferred to another participant for the same event. Online: www.acmaweb.org/md Mail: 11701 West 36th Street Little Rock, AR 72211 Fax: 501-227-4247 For more information and questions, please call 501-907-2262. IMPORTANT DATES Early Registration Deadline August 30 Late Registration Begins August 31 Chapter Conference Date September 14 Registration Pricing Early Registration ACMA must receive payment and registration by August 30, 2013. ACMA Member:...$60 Non-Member:...$75 ACMA Member Group**:...$54 Non-Member Group**:...$68 **Group Discount applies to 3 or more participants from same organization. Registrations and payments must be submitted together and received by early registration deadline. Membership Package*:...$195 *Includes 1-year ACMA & Chapter Membership. Membership application required. May not be combined with Group Discount. Student (Student ID Required):...$65 Late Registration Received on or after August 31, 2013. ACMA Member:...$100 Non-Member:... $125 Membership Package*:...$235 *Includes 1-year ACMA & Chapter Membership. Membership application required. Student (Student ID Required):...$65 Continuing Education Participants may earn up to the following continuing education (CE) hours: 7.2 Nursing Contact Hours (based on 50-minute hour) 6.0 Nursing Contact Hours (based on 60-minute hour) 6.0 Social Work Contact Hours 6.0 ACM
11th Annual Maryland Chapter Case Management Conference Saturday, September 14, 2013 Conference Location Baltimore Convention Center One West Pratt Street Baltimore, MD 21201 Phone: 410-649-7000 www.bccenter.org Area Hotel The Sheraton Inner Harbor Hotel 300 South Charles Street Baltimore, MD 21201 Phone: 410-962-8300 www.sheratoninnerharbor.com Hotel Information: Contact the hotel directly at 410-962-8300 for availability and best available rate. The Sheraton Inner Harbor Hotel is connected to the Baltimore Convention Center. Parking Information: There are several affordable parking garages in the area around the Baltimore Convention Center. To view and download a printable map of area garages and to download driving directions, go to www.bccenter.org. 11701 West 36th Street Little Rock, AR 72211 FIRST-CLASS U.S. POSTAGE PAID LITTLE ROCK, AR PERMIT #1105