INSIDE SUPPLY CHAIN SERVICESO

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What s Inside Hours of Operation Team Members Stock Updates Window Orders and Bulk Orders Delivery of Bulk Orders CD Window Closing For Lunch Service Type Issues for Linen High Fives and Praises News From Linen Who s On Duty Where To Find The Insider Readers Write INSIDE SUPPLY CHAIN SERVICESO Supply Chain Services Volume 12 Issue 2 February 2012 Working Together to Make it Happen!!! Providing quality customer service to the patients and staff of the UNC Health Care System Hours of Operations Business Office Monday Friday 8:00am 4:30pm 966-1139 Window Monday Friday 8:00am 4:00pm 966-4306 Storeroom 24 hours / 7 days 966-4306 Receiving Monday Friday 7:00am 4:30pm 966-1534 Mail Room Monday Friday 8:30am 4:30pm 966-4373 Linen Room 7 days 7:30am 4:00pm 966-4663 Patient Equipment 24 hours / 7 days 966-7750 Purchasing Monday Friday 8:00am 4:30pm 966-4217 Team Members Associate Vice President of Support Services Dan Lehman dlehman@unch.unc.edu 966-4423 Manager, Ayana Johnson ayjohnso@unch.unc.edu 966-4639 Administrative Coordinator Charlene Sawyer csawyer@unch.unc.edu 966-1139 Storeroom Supervisors 966-4306 Belinda Edwards (1 st Shift) bkedward@unch.unc.edu 6-4306 216-0939 pager Burwell Jr (2 nd Shift) mburwell@unch.unc.edu 6-4306 216-2055 pager Storeroom Primaries 123-5606 pager Alfonza Gainey Anderson/ Cancer 216-1787 pager Earl Chestnut OR/Burn 123-5601 pager George Al ston Bedtower 123-5602 pager Nick Davis Women 123-5603 pager Wes Woodley Children Receiving Manager Belinda Edwards bkedward@unch.unc.edu 843-9973 Patient Equipment Manager Mike Baker jmbaker@unch.unc.edu 216-8436 Linen Room Manager Ayana Johnson ayjohnso@unch.unc.edu 123-9436

Stock Updates MID # DESCRIPTION Manufacturer Manufacturer # UOM Replaced 051137 FLASHLIGHT 1 D ECONOMY RED ENER ENER 3151LBP EA 000309 051138 KIT CATH PLEURAL ASPIRA COMPLETE CRBA CRBA 4992507 CA 050437 051139 BAG DRAINAGE ASPIRA 1000 ML CRBA CRBA 4992301 EA 050438 051140 ADAPTER TUBING UNIV ASPIRA CRBA CRBA 4992307 EA 050511 051141 KIT DRESSING ASPIRA CRBA CRBA 4991503 EA 051142 TAPE AUTOCLAVE STEAM INDICATOR 3M 3M 1355-24MM RL 000441 051144 BAND ID PRECAUTION YELLOW PREC DYNA 440-14FALLRISK EA 051145 ADHESIVE REMOVER WIPE COVI KEND 21480 BX 002638 050831 051150 BANDAGE ELASTIC COBAN 2 LF N/S 3M 3M 2082 RL 002018 051151 TAPE SILICONE 1 X 1.5 YD 3M 3M 2770S-1 RL 051152 TAPE SILICONE 2 X 1.5 YD 3M 3M 2770S-2 RL 002395 002396 002397 002398 051153 DIALYZER POLYFLUX REVACLEAR GAMB RENL 110634 CA 050494 051157 GLOVE EXAM SINGLE STR MED NITRILE MEDI CHOI 1773GLV50025 EA 001661 051158 GLOVE EXAM SINGLES STR LG NITRILE MEDI CHOI 1773GLV5003S EA 001660 051160 SYRINGE INSULIN 1ML 29GAX1/2 SAFETY COVI KEND 8881892910 EA 050479 051161 KIT REPAIR ASPIRA CRBA CRBA 4991503 EA 051162 ADAPTER LUER ASPIRA CRBA CRBA 4992305 EA 051163 ADHESIVE SKIN DERMABOND ADVANCE JJ ETHI DNX12 EA 000850 050912 051164 SYRINGE L/L 1CC W/CAP INSULIN COVI KEND 1188100777 EA 051165 KIT ANESTHESIA LF CUST 175120AB0104 KT 010462 051166 SYRINGE INSULIN ½ 29GAX ½ SAFETY COVI KEND 8881892950 EA 050288

051168 NEBULIZER MISTY MAX 10 DISP CAFU CAFU 002438 EA 050487 050555 051170 SPOON INFANT TAKE AND TOSS CARE CARE Y1234A3 PK 051171 UNDERPAD 30X36 BREATHABLE AHPI AHPI ASB-3036 BG 010812 051172 SYRINGE S/TIP 5CC BD MED 309647 EA 000596 051173 FORCEP ADSON 4.75IN 1X2 TEETH MED ACT 53608 EA 002486 051174 CONTAINER BREAST MILK SNAPPIE MEAD MEAD 134801 BG 051175 BOTTLE BABY 8 OZ READY TO FILL MEAD MEAD 028401 PK 051176 NIPPLE ENFAMIL SLOW FLOW MEAD MEAD 433905 EA 051177 NIPPLE ENFAMIL STANDARD FLOW MEAD MEAD 428816 EA 051178 COVER HANDLE LITE SINGLE STR APSS APSS ECH-01 EA 001633 051179 TEST URINE PREGNANCY ALER ALER FHC-102-KCA25 BX 050435 051181 BANDAGE ELASTIC COHESIVE 2IN MEDI CHOI 0565CBN1002 RL 051150 051182 BANDAGE ELASTIC COHESIVE 3IN MEDI CHOI 0565CBN1003 RL 002019 051185 BANDAGE ELASTIC ST 6 LF ACE WRAP CARD HEAL 26700-66LF EA 002028 Item # Description Manufacturer Information 000358 MOUTHPIECE FLOW ARM PF-310 000596 SYRINGE S/TIP 5CC BD 301603 000850 ADHESIVE SKIN DERMABOND DHV12 JJ DHV12 001633 COVER HANDLE LITE MED 8002 001660 GLOVE EXAM SYNTHETIC SINGLE LG CARD HE 2D7003PFA 001661 GLOVE EXAM SYNTHETIC MED CARD H 2D7002PF 002019 BANDAGE ELASTIC COBAN 3 LF 3M 2083 002028 BANDAGE ELASTIC ST 6 ACE WRAP BAX 23602-660 002395 TAPE SURG PAPER 0.5 3M 1530-0 002396 TAPE SURG PAPER 1 3M 1530-1 002397 TAPE SURG PAPER 2 3M 1530-2 002398 TAPE SURG PAPER 3 3M 1530-3 002486 FORCEP ADSON 4.75IN 1X2 TEETH CUST 1751UNC9512A 010462 PACK ANESTHESIA MEDI 450120AB0104 010812 UNDERPAD 23X36 MAXIFLOW COVI 988 050288 SYRINGE INSULIN 1/2ML 29X1/2 SMED 4429-5 050487 NEBULIZER MICRO TELE 1883 050912 ADHESIVE SKIN DERMABOND PROPEN X JJ DPPXL6 051150 BANDAGE ELASTIC COBAN 3M 2082

WINDOW ORDERS AND BULK ORDERS The window in is designed to give emergency supplies needed for patient care when the department is out of stock. Departments are encouraged to only come to the window to get a maximum of five items per day. If you believe that some items on your par need to be added, increased, or decreased please let us know so that we may immediately change your par. We also encourage the departments to please check your stock daily and place your orders in Lawson when stock is low and not depleted. We request that units should communicate with each other and see if all orders for your department can be batched instead of multiple orders coming to Central distribution daily for your department. A memo has been sent to every bulk order delivery location (departments or locations that are not in a patient unit) showing your scheduled delivery days. This memo is not for in patient departments that inventories daily but are inventoried by there own stock clerks or HUC s. wants to provide every department with quality customer service everyday so your participation in this is greatly appreciated. Thank You in advance, DELIVERY OF BULK ORDERS This memo is in reference to departments that request a bulk order. A bulk order is an order for a department that is not in a patient unit. Due to the high volume of bulk orders requested daily we have assigned a delivery schedule to each of the departments. We believe this will help us provide quality service to your department as well as others. This will allow us to improve delivering the bulk orders on time to the departments and eliminating any errors of items received. Each department has received a copy of this memo along with there scheduled delivery day of there orders. This schedule was effective on November 1 st, 2011. Your help in following this schedule is greatly appreciated as it will help us provide our customers with timely delivery of supplies needed to provide exceptional customer service. If you have any further questions or concerns please do not hesitate to contact us. Thank You,

CD Window Closing For Lunch has a window that customers currently use to pick up supplies Monday through Friday from 8:00am until 4:00pm. The window is closed from 12:00pm until 1:00pm due to the reduced number of staff available to assist customers during the lunch hour. Regular orders processed through Lawson will still be processed and delivered during this time. This will allow the Stock Clerks to concentrate on those orders with reduced staff rather than pulling both types of orders (Lawson vs. Window). A notice will be placed at the window and we re giving a two week notice to allow our customers to become familiar with the revised schedule. Thank you. Service Type Issues for Linen 7 days a week from 7am to 11pm calls for service type issues for the Linen Room will be available through the Service Response Center (966-5611). High Fives and Praises Give Us Your High Fives and Praises Management and staff would like to know from our customers how we are doing. We want to recognize outstanding staff service and performance as well as suggestions for improvement in Supply Chain Services. Supply Chain Services includes the following: CD- Receiving, CD- Storeroom, CD-Administrative Office, Linen Services, Patient Equipment, and Mailroom. Please send your praises, comments, and suggestions to us. They can be sent to any of the following management staff members: Ayana Johnson (Materials Manager) - ayjohnso@unch.unc.edu Belinda Edwards (Receiving Manager) - bkedward@unch.unc.edu or cdreceive@unch.unc.edu Burwell Jr. (Storeroom Supervisor) - mburwell@unch.unc.edu Ayana Johnson (Linen Supervisor) - sayjohnso@unch.unc.edu Mike Baker (Patient Equipment Supervisor) - jmbaker@unch.unc.edu Kenneth Dark (Mailroom Supervisor) - kdark@unch.unc.edu Thank You,

News From Linen Linen Supervisor The contact information for Ayana and the Linen Department is as follows: Linen Room Ayana Johnson 966-4663 or 966-0757 966-1139 office 123-9436 pager Proper use of Linen, Hamper Bags, and Chutes The collection and processing of soiled linen poses a number of safety and health hazards if not done appropriately. Therefore, the Linen Department is requesting your assistance in keeping our employees safe. Please follow these simple procedures when discarding soiled linen. Do NOT flush linen in toilets or hoppers. The hospital s plumbing is not large enough to accommodate the size of the linen. Flushing linen causes blockages in the pipes, which causes back-ups that are costly to clean up. Only human waste and tissue should be flushed. Do NOT throw away linen. Every article of linen is washed and rewashed if necessary. For every article of linen that is not returned, the Linen Department must replace it. Do NOT use linen to clean equipment. Environmental Services has its own cloths for cleaning. Every article of linen is washed. However, the chemicals that are used for cleaning are sometimes difficult to remove causing the laundry facility to have to rewash them, which reduces the number of times the article can be used. Do NOT overfill the hamper bags. Only place enough linen in a hamper bag to fill it ¾ full. The flap on the hamper bag should be able to fold over to completely seal the bag once it is full. And remember, if you can t lift it, we can t lift it. Do NOT place linen down the chute without first placing in a hamper bag and folding over the flap to close it and secure the linen inside. Linen that is not bagged or an improperly filled/closed bag results in someone having to pick up soiled linen by hand. While appropriate PPE is used, the linen employee should not handle or be exposed to soiled linen. Only place hamper bags in the linen chute. Some items that we have found are o chucks (or blue disposable underpads from ) o slippers (from ) o human waste o syringes (from ) o plastic bags Do close the flap on the hamper bag before placing the bag in a keg or in the chute. If you have any questions about the proper way to handle soiled linen, please contact Ayana Johnson at 966-1139. Thank you.

Who s on Duty? February 2012 Sun M T W Th F Sat 1 Belinda 2 Belinda 3 Belinda 4 5 6 Belinda 7 Belinda 8 Belinda 9 Belinda 10 Belinda 11 12 13 Belinda 19 20 Belinda 26 27 Belinda 14 Belinda 21 Belinda 28 Belinda 15 Belinda 22 Belinda 29 Belinda 16 Belinda 23 Belinda 17 Belinda 24 Belinda 18 25 Where To Find The Insider Each month The Insider is available on the UNC Healthcare Intranet site under Hospital Departments then under Material Management. It is also available in the Employee News. You can also ask for it at the CD window on the ground floor. Readers Write Inspired Questions & Answers The Insider welcomes any suggestions and questions. Please submit any suggestions or questions to Charlene Sawyer via e-mail at csawyer@unch.unc.edu, or call 6-1139. You may also submit names you would like to add to or remove from our distribution list.