Thank you for allowing us to become a very important part of your healthcare.

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Endocrinology

Thank you for allowing us to become a very important part of your healthcare. Western Connecticut Medical Group (WCMG) offers complete, comprehensive and individualized healthcare. We combine the personal attention and compassion you expect from your Specialist/Surgeon. We have designed our center to include the most modern approaches to healthcare. As an affiliate of Western Connecticut Health Network, our physicians are able to bring you all that Western Connecticut Health Network has to offer highly qualified primary care physicians, specialists, comprehensive services, and a vast array of educational services. As part of this network, we are committed to building a healthier community. Western Connecticut Medical Group is a group practice and although most patients choose their own specialist or are recommended by their trusted primary care providers, the providers within our practices work as a team to provide care in the office, after hours and on the weekends. Our providers have extensive training and practice experience in the specialty of Endocrine diseases. Sincerely, The Professionals at Western Connecticut Medical Group Endocrinology

Services Diabetes Management Diseases of the Pituitary, Thyroid, Parathyroid, and Adrenal Thyroid Ultrasound guided biopsy Disorders of Bone including Osteoporosis and Osteopenia Hypogonadism Reproductive disorders including PCOS (Polycystic Ovarian Syndrome) Prescription Refills Our office takes pride in providing quality care to the patients in our community. Your physician will need to review and approve all refills; therefore, routine refills will be handled weekdays from 9:00 am to 4:45 pm. We require up to 48 hours for routine refills. Preventive Medicine & Screening While no one likes to visit the doctor s office, we encourage our patients to be aware of preventive measures.

Office Hours & Locations Because you cannot always predict illness, and to meet the demands of today s active families, WCMG is open five days a week in Danbury and also offers office hours in New Milford: Monday Friday 8:00 am to 4:45 pm We urge you to establish your ongoing care with your healthcare provider. We try to see our patients on time, but do ask your understanding when there are unforeseen delays. We cannot predict emergencies or the patient who just needs extra time. Please be assured that each patient is given full attention by his/her provider. Telephone Calls All patients are encouraged to contact our office using the patient portal or by telephone with any questions they have concerning their medical care. The staff is well trained to address many questions and relay them to the appropriate provider. A member of our staff or your healthcare provider will return your call. We provide 24-hour, seven-days-a-week physician coverage for our patients. To reach our on-call provider after office hours, call 203-794-5620 and our answering service will relay your message. Please limit after-hour calls to emergencies. Important Phone Numbers Diabetes Self-Management Education 203-739-4980 Danbury Hospital Laboratory 203-749-5740

Danbury Hospital Radiology 203-739-4999 Danbury Hospital Interventional Radiology 203-739-4999 Smoking Cessation 203-739-8328 Danbury Hospital Main Number 203-739-7000 New Milford Hospital Main Number 860-210-5000 Norwalk Hospital Main Number 203-852-2000 Emergency Department 203-739-7100 24-hour Emergency and Trauma Care Accredited Level II Trauma Center Crisis Intervention Ann s Place, Home of I Can-Cancer Support 203-790-6568 Website: Annsplace.org Infectious Disease AIDS-HIV 203-739-7413 Travel Health Service 203-739-6542 Western Connecticut Home Care, Danbury 203-792-4120 Danbury Hospital Crisis Line 203-739-7007 Crisis Hotline 24/7 1-888-447-3339 Additional Emergency Numbers Child Abuse Emergency 24 Hours 1-800-842-2288 To report child neglect, abuse or suspicion of either. Sponsored by Connecticut Department of Children & Youth Services. Domestic Violence 24 Hours 203-731-5206 Poison Control 24 Hours 1-800-343-2722 Sexual Assault Against Women 203-731-5204 Phone counseling, advocacy at hospital or police station & more. Sexual Assault Crisis Center 1-888-999-5545 Alcohol & Drug Rehabilitation 203-826-8377

Insurance Information We participate in most insurance plans. Please present your insurance card at each visit. You may receive a bill from your physician, laboratory, anesthesia, and the hospital for services. Helpful Hints When Using Your Insurance Benefits: ALWAYS carry your insurance card with you. We will ask to see your card at every visit. Your card carries important information that is necessary for proper coverage. Your card supplies you with a toll-free telephone number to answer questions. Your insurer has a contract that may vary in coverage You are responsible to know your contract. KNOW your health plan s participating laboratories and outpatient facilities. Guidelines When Requesting Referrals KNOW your health plan s participating in-network specialists and hospital when requesting referrals. KNOW which procedures need prior approval (e.g., MRI, CAT scan, diagnostic testing). CALL member services on your card and verify that the specialist you are requesting to see participates with your plan and if you have out-of-network benefits. NOTIFY your healthcare provider at least one week in advance when requesting to see a specialist or receiving any outpatient testing.

If you currently do not have health insurance coverage, please visit AccessHealth CT for information on obtaining individual or family health insurance at www.accesshealthct.com. Specialist Teams It s All about You Caring about you is the most important job of your Specialist Team. In this personal model of health care, your specialist at Western Connecticut Medical Group leads the team of health care professionals that, collectively, take responsibility for your care. They make sure you get the care you need in wellness and illness to heal your body, mind and spirit. Who is the Specialist Team? Your team may include a doctor, nurse, advanced practice registered nurse (APRN) or a health educator, as well as other health professionals, such as a behavioral health specialist (LCSW), care-coordinator nurse, pharmacist, or nutritionist. They will help you get healthy, stay healthy, and get the care and services that are right for you. When needed, your personal doctor arranges for appropriate care with other qualified physicians and settings.

Western Connecticut Medical Group Endocrinology 203-794-5620 wcmgappointments.com Main Office 25 Germantown Road, #1a Danbury, CT 06810 New Milford 169 Danbury Road New Milford, CT 06776 Western Connecticut Medical Group we know you well SM 25 Germantown Road, #1a Danbury, CT 06810 www.wchn.org 64377_WCMG Endocrinology_BOOK_170118