SALLIE S CORNER PHYSICAL THERAPIST ON THE FOOTBALL FIELD KIM PHELPS RECEIVES PROMOTION. September

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September 2015 SALLIE S CORNER When an athlete goes down on the playing field, the athletic trainer is the first responder to prevent or treat an injury; yet only 42 percent of high schools have access to athletic trainers today. With the proliferation of school sports, and increasing student athletic participation, the importance of proper on-site health care has never been greater. Last year, Scott Rinehardt, DPT, began working with the local high school football team because he recognized a need for sports medicine and athletic training care in high school athletics. He developed a partnership with the Athletic Training Department at Emory & Henry College. With the help of Emory & Henry s Head Athletic Trainer Melissa Davis, Scott was able to care for the needs of the football team throughout the entire season, standing on the sidelines at every game. There are so many things an athletic trainer does, said Dr. Rinehardt. Among other responsibilities, they handle preseason conditioning programs and strength and flexibility training throughout the season, help students rehabilitate after injury, manage concussion care, ensure proper equipment fitting, help prevent heat-related illnesses and take care of small injuries before they become big problems. Last year alone, Scott and Melissa cared for sprains, cramps, dislocations, fractures, concussions, dehydration and torn muscles. Together they were able to facilitate treatment of injuries and monitor the recovery, so that the athlete did not return to play prematurely. Football is such a great thing, and it has such an important place in our hearts in Richlands, Rinehardt said. One of the keys is to make sure the game is played safely. Davis and Rinehardt are not motivated by wins and losses. Their main motivation is how they can ensure the kids enjoy their season injury free. Dr. Rinehardt continues to volunteer his services to the Richlands football team in their current season. www.clinchvalleyhealth.com KIM PHELPS RECEIVES PROMOTION PHYSICAL THERAPIST ON THE FOOTBALL FIELD Kim Phelps, who has served as Market Director of Physician Services for the Clinch Valley Market since February 2014, has been promoted to Senior Director, Practice Management for the SWVA Market covering Clinch Valley, Wythe County, and Twin County. Kim has proven herself to be an excellent leader and her expertise is not being lost in our market, but just being shared with the other LifePoint physician practices in SWVA. Congratulations Kim!

Virginia Nurses Foundation 40 Under 40 Nominee Our Chief Nursing Officer, Clint Kendall, was nominated for the Virginia Nurses Foundation s 40 Under 40 outstanding emerging nurse leader award. With a record number of nominations this year, Clint was selected to receive a Virginia Nurses Foundation 40 Under 40 Honorable Mention. Congratulations Clint! We appreciate all you do to improve the health of our community. 5th Annual CLINICAL DOCUMENTATION WEEK This week is the 5th annual Clinical Documentation week! Dr. Farrell, Debbie Newberry, and Rhonda Anderson are doing a great job assisting the doctors in creating better documentation to support our patients Severity of Illness and Risk of Mortality. We are fortunate to have this group supporting our CDI effort! OVERALL MERCY AWARD TOP 10 FINALIST Our Mercy Award Winner, David Yates, was chosen as a top 10 finalist for the overall LifePoint Award. Even though David did not turn out to be the overall winner, being a finalist is certainly a great honor within the company. We would like to congratulate David again for all he does for Clinch Valley Health and our community to make it a better place for all of us.

RECAP Very nice. Thanks for doing this for our community. - Kim Smith, via Facebook. Clinch Valley Health s 1st Annual Ladies Health and Beauty Expo held on August 14th was a huge success! Thanks to everyone who worked the event, we were able to provide free health care services to over 200 people in our community. This event would not have been such a success without the hard work and planning from our dedicated employees. We hope to see such success again next year!

PROJECT SEARCH Is Back Project Search students are back at Clinch Valley Health. Since 2011, the goal for each student participant is competitive employment. The program provides real-life work experience combined with training in employability and independent living skills to help youths with significant disabilities make successful transitions from school to productive adult life. The Project SEARCH model involves an extensive period of training and career exploration, innovative adaptations, long-term job coaching, and continuous feedback from teachers, job coaches, and employers. As a result, at the completion of the training program, students with significant intellectual disabilities are employed in nontraditional, complex and rewarding jobs. If you have a need for a Project Search student please contact Jackie Davis at 276-266-0909. PATIENT SATISFACTION Scores: 2nd Quarter In Patient:75.8% Top Box Score: (Goal 76%) Congratulations and great job in meeting our goal! Outpatient: 74.2% Top Box Score: (Goal 80%) ED: 55.7% Top Box Score: (Goal 60%) OCTOBER IS BREAST CANCER AWARENESS MONTH Be sure to wear PINK every Friday this October! $1,000 EMPLOYEE REFERRAL BONUS PROGRAM The ERBP was developed to reward the recruitment efforts of all paid CVMC- PHH-Clinic employees. Any CVMC-PHH-Clinic employee who successfully refers an applicant to a benefits-eligible, hard-tofill (HTF) position at, CVMC, physician practices, or Home Care will receive the below payout: $1,000 over one year ($500 on hire, $250 after six months, $250 after one year.) For more information and other guidelines, please contact John Knowles at 276-596-6030. Like Clinch Valley Health on Facebook for news and updates! www.facebook.com/clinchvalleyhealth

JEAN HARRELL S FUN TAKE ON THE TRANSITION TO ICD-10 The transition to ICD-10, just weeks away, is a major change for health care providers. ICD-10 is an acronym for International Classification of Diseases, 10th revision. With thousands of new codes for hospitals and medical practices nationwide, the transition to ICD-10 has the potential to be a stressful one. Under the new ICD-10 system, there are about 68,000 diagnosis codes, as opposed to around 13,000 under the ICD-9 system. Jean Harrell, Director of Health Information Management at Clinch Valley Health, is helping to bring a little bit of fun to this difficult changeover through an upside to the new system weird and obscure codes that stand for bizarre medical injuries. These codes include struck by an orca, sucked into jet engine, pedestrian on foot injured in collision with roller-skater, bizarre personal appearance, bitten by pig, and walked into lamppost. Some of these bizarre ICD-10 codes have been printed onto colorful pin-back buttons which, in addition to being fun, also illustrate the degree of detail that physicians will have to include in their records to embrace the full potential of ICD-10. Jean and her staff have been wearing these fun buttons and distributing pens with messages that change on each click highlighting some of these more outlandish ICD-10 codes. Jean has also been giving presentations to medical staff about the transition. While these new codes might seem extreme, under the new system, there are conditions that can be coded with ICD-10 that could not be coded with ICD-9. ICD-10 will help make patient records more accurate and the reporting of conditions more precise. This will lead to improved research abilities and a healthier population. The new level of detail will also help doctors to get credit for the care of their unique patients. CAMPUS FAMILY MEDICINE ATTENDS BACK TO SCHOOL SPLASH Susan Harris, FNP, and Wanda Smith, LPN, represented Clinch Valley Health and Campus Family Medicine at the SWCC Back to School Splash. They welcomed college students back to campus for the new semester, while also answering any health care questions the students had.