2017 Family Carer: THE ESSENTIAL GUIDEBOOK
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1 5 17 23 33 Allowances & Entitlements Nutrition Caring for the Caregiver Technology Contents 39 51 69 79 91 107 111 117 Support Services in the Community Dementia Care Home Care Nursing Home Care Legal Information End of Life Useful Contacts Directory Editors (Home Instead Senior Care): Maura McBride, Deirdre Donaghy Staff Editor (Ashville Media Group): Maev Martin Design: Jennifer Reid Production: Claire Kiernan Managing Editor: Mary Connaughton Creative Director: Jane Matthews Sales Director: Paul Clemenson Chairman Diarmaid Lennon Managing Director Gerry Tynan Published by: Ashville Media Group, Old Stone Building, Blackhall Green, Dublin 7. Tel: +353 1 432 2200, Fax: +353 1 676 7100, Email: info@ashville.com, Web: www.ashville.com. In association with: Home Instead Senior Care, Q House, Furze Rd, Sandyford Industrial Estate, Dublin 18. Tel: 1890 930 013, Web: www.homeinstead.ie. Opinions or comments are not necessarily those of Ashville Media Group or Home Instead Senior Care unless otherwise stated. While every effort has been made to verify the contents of this guide, no responsibility can be taken for errors or omissions.
Commercial Profile Caring in the Community Care to Comfort s goal is to fit the right bed to the right person, because the right bed improves the quality of sleep and boosts overall health. We offer hospital quality beds that don t look like hospital beds. Care to Comfort beds have built-in features that allow users to adjust them to the most comfortable possible condition. We care about our customers and we listen to their needs. The Care to Comfort customer base includes older people, people with disabilities and ongoing health conditions, and people who have difficulty sleeping. We believe that our beds can help people maintain their dignity and enjoy living independently in their own homes for longer. All of our beds are adjustable at the head and the feet and have the option of a high low mechanism (vertical lift). Another option is a built-in massage in the mattress. Most of our beds have a guarantee of five years on the mechanism. Our range of chairs varies from manual recliners to lift and tilt electric chairs. They are available in fabrics and colours of your choice. Care to Comfort won the Best Care Products in Business award in the 2016 Excellence in Business Awards, organised by The Public Sector magazine. Please see our full range on our website at www.caretocomfort.ie. We won t rest until you do! 2 FAMILY CARER GUIDEBOOK 2017
Because having fun is a serious matter. We re not joking when we say that fun is deadly serious. Happiness helps fight depression and ill health. Unfortunately, as we get older, many people can begin to feel lonely and isolated. With over 500 groups nationwide, Active Retirement Ireland is a registered charity that works hard to bring older people together to share their rich experiences, to feel connected and be active. A gift of just 30 would cover the cost of supports and programmes for one member for a year. A tiny price for such positive outcomes. Your generous support can help enrich the lives of communities all over Ireland. So please support us with a donation today. SUPPORT US WITH A DONATION TODAY CALL 01-873 3836 VISIT activeirl.ie ACTIVE RETIREMENT IRELAND KINDLY SUPPORTED BY Charity Number CHY 15090
Allowances & Entitlements
Allowances and Entitlements Home Carer s Tax Credit A Home Carer s Tax Credit is a tax credit of R1,100 given to married couples or civil partners (who are jointly assessed for tax) where one spouse or civil partner works in the home caring for a dependent person. Carer s Allowance Carer s Allowance is a payment to people on low incomes who are looking after a person who needs support because of age, disability or illness (including mental illness). If you qualify for a Carer s Allowance you may also qualify for free household benefits (if you are living with the person you are caring for) and a Free Travel Pass. Carer s Allowance is not taken into account in the assessment of a medical card. Carer s Allowance is paid for12 weeks (previously 6 weeks) after the death of the person being cared for. To be entitled to a Carer s Allowance you must: Be living with, or in a position to provide full-time care and attention to, a person in need of care who does not normally live in an institution. However, you may continue to be regarded as providing full-time care and attention if you or the person being cared for is undergoing medical or other treatment in a hospital or other institution for a period not longer than 13 weeks. Be habitually resident in the State. Not live in a hospital, convalescent home or other similar institution. Be at least 18 years old and Not be engaged in employment, self-employment, training or education courses outside the home for more than 15 hours a week. During your absence, adequate care for the person requiring full-time care and attention must be arranged. 6 FAMILY CARER GUIDEBOOK 2017
Allowances and Entitlements The person you are caring for must be: Over the age of 16 and so incapacitated as to require fulltime care and attention or Aged under 16 and getting a Domicilliary Care Allowance. The person receiving care is regarded as requiring fulltime care and attention where He or she is so incapacitated as to require continuous supervision in order to avoid danger to him or herself or continual supervision and frequent assistance throughout the day in connection with normal bodily functions, and He or she is so incapacitated as to be likely to require fulltime care and attention for a period of at least 12 months. Carer s Allowance rates from 9 March 2017 (for carers aged 66 or over) and 16 March 2017 (for carers aged under 66) LoCall 1890 92 77 70 for more information Maximum Weekly Rates Personal Rate Carer s Allowance Under Age 66 caring for 1 person Under Age 66 caring for 2 or more Aged 66 and over caring for 1 person Aged 66 and over caring for 2 people Increase for a Qualified Child 209.00 313.50 247.00 370.50 29.80 (full rate) 14.90 (half-rate) If you are providing care to more than one person you may be entitled to an additional 50% of the maximum rate of Carer s Allowance each week. FAMILY CARER GUIDEBOOK 2017 7
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Half Rate Carer s Allowance If you are getting certain social welfare payments and you are providing full-time care and attention to another person, you can keep your main social welfare payment and get a half-rate Carer s Allowance as well. If you are in one of the following situations you may qualify for Half-Rate Carer s Allowance: Already getting Carer s Allowance but also meet the qualifying criteria for another social welfare payment Changed from another social welfare payment to get Carer s Allowance Caring for someone and being claimed for by a spouse, civil partner or cohabitant Getting a social welfare payment other than Carer s Allowance and caring for someone. If you satisfy the conditions for Carer s Allowance it will be awarded at 50 per cent of the rate that would apply if you were not getting any other payment. You will also be eligible for the Carer s Support Grant, Household Benefits Package (if you are living with the person for whom you are providing care) and a Free Travel Pass. Allowances and Entitlements Maximum half-rate Carer s Allowance from 9 March 2017 (for carers aged 66 and over) and from 16 March 2017 (for carers aged under 66) Call 1890 92 77 70 for more information Half-Rate Carer's Allowance Caring for one person Caring for two or more Under 66 Age 66 and over R104.50 R123.50 R156.75 R185.25 Carer s Benefit Carer s Benefit is a payment made to insured people who leave the workforce to care for a person(s) in need of full-time care and attention. You can get Carer s Benefit for a total FAMILY CARER GUIDEBOOK 2017 9
Allowances and Entitlements period of 104 weeks for each person being cared for. This may be claimed as a single continuous period or in any number of separate periods up to a total of 104 weeks. However, if you claim Carer s Benefit for less than six consecutive weeks in any given period you must wait for a further six weeks before you can claim Carer s Benefit to care for the same person again. Carer s Allowance rates from 9 March 2017 (for carers aged 66 or over) and 16 March 2016 (for carers aged under 66) Carer aged under 66 Maximum weekly rate Aged under 66, caring for 1 person R209.00 Aged under 66, caring for 2 or more R313.50 Aged 66 or over and caring for 1 person R247.00 Aged 66+, caring for 2 people R370.50 Increase for a Qualified Child R29.80 (full-rate) R14.90 (half-rate) You are not entitled to the Household Benefits package and Free Travel under the Carer s Benefit Scheme. Carer s Support Grant The Carers Support Grant is an annual payment made to carers by the Department of Social Protection. Carers can use the grant in whatever way they wish. You can use the grant to pay for respite care if you wish, but you do not have to do so. Only one Carers Support Grant can be paid for each person getting care. It is not taxable. Domicilliary Care Allowance Domicilliary Care Allowance (DCA) is a monthly payment of a309.50 for a child aged under 16 with a severe disability, who requires ongoing care and attention, substantially over and above the care and attention usually required by a child of the 10 FAMILY CARER GUIDEBOOK 2017
Allowances and Entitlements same age. It is not means tested. LoCall the Department of Social Protection on 1890 500 500 for more information. Rent Supplement Rent Supplement is paid to people living in private rented accommodation who cannot provide for the cost of the accommodation from their own resources. In general, you will qualify for Rent Supplement, if your only income is a social welfare payment and you satisfy other conditions. For more information, contact the Community Welfare Office. Community Welfare Office Community Welfare Officers (CWOs) are available through local Social Welfare Centres. If you are faced with an unexpected once-off or emergency financial need, you can go to your CWO who will assess and advise if you are eligible for financial assistance. Eligibility and entitlements vary depending on circumstances and the nature of the need. Call into your local Social Welfare office for more information. Tax Relief on the Costs of Employing a Home Carer Provided by Citizens Information You can claim tax relief on the cost of employing a carer either if you employ one for yourself, or for another family member. You can employ the carer directly or you can use an agency that employs carers. If you employ the carer yourself, you should register as an employer and you will be responsible for your employee s tax and social insurance (PAYE, Universal Social Charge and PRSI). You will also have other duties and obligations as an employer, for example regarding hours of work, contracts of employment, payslips, holidays and the minimum wage. If you pay an agency to provide the carer, the agency will employ the carer and be responsible for their tax and social insurance etc. You can still claim tax relief on the cost of paying the agency to provide a carer. FAMILY CARER GUIDEBOOK 2017 11
Allowances and Entitlements Rules If you employ a carer for yourself or on behalf of a family member, you can claim the tax relief on the cost of that care. A family member is a spouse, civil partner, child or a relative, including a relation by marriage or civil partnership. You must be totally incapacitated for the complete tax year (January to December) in which you are claiming the tax relief but the carer does not have to be employed for the full tax year. The term totally incapacitated means you are disabled and require a carer. You cannot claim tax relief for employing a carer if the carer only carries out housekeeper duties or if a Dependent Relative Tax Credit or an Incapacitated Child Tax Credit has already been granted. You may be asked by the Revenue Commissioners to get a medical certificate to confirm the nature of your disability but it isn t necessary to send one in with your application form unless you are getting home nursing for a serious illness. Home Nursing If you, or a family member has a serious illness and you employ a qualified nurse, you must provide the Revenue Commissioners with the following: Name, address and qualifications of each nurse providing care; Receipts for all payments made to the nurses; A medical certificate from the doctor (either your GP or consultant). The medical certificate must state the following: Name and address of the person with the serious illness; The nature of that illness; Confirm that constant nursing care by a qualified nurse in the patient s home is required; Cover the full period of time for which the tax relief is being claimed for home nursing. 12 FAMILY CARER GUIDEBOOK 2017
Allowances and Entitlements Rates Tax allowances and reliefs reduce the amount of tax that you have to pay. The amount by which a tax allowance/ relief will reduce your tax depends on your rate of tax. You can find out more about how your income tax is calculated. You can claim tax relief (at your highest rate) on the lower of the following two amounts: The actual cost incurred or The maximum deduction of 75,000. You can get tax relief on the cost of employing a carer, less any amount recovered from the Health Service Executive (HSE). If two or more of you pay for the care, the relief is divided between you in proportion to the amount each paid. How to Apply You must claim tax relief on the cost of employing a carer each year. PAYE Taxpayer If you are a PAYE taxpayer, you can apply for tax relief for employing a carer on form HK1 or telephone Revenue Lo-call Service. Your certificate of tax credits will be increased to include the relief due. This means that you will pay less tax each week from your salary. Alternatively, you can claim relief at the end of the tax year by submitting your form P60 and that of your spouse or civil partner, if applicable, to your local Revenue office. Self-Assessment Taxpayer If you pay tax by self-assessment, the claim for tax relief for employing a carer should also be sent on form HK1 and attached to your annual tax return. Where to Apply Send your completed application form to your local tax office. FAMILY CARER GUIDEBOOK 2017 13
Allowances and Entitlements DID YOU KNOW... If you are paying for home care services you may be able to claim tax relief up to 75,000 per annum at your highest rate. Example: 40% income tax 1,000 cost per month 400 savings a month Almost 5,000 savings a year so if you re paying 1,000 a month you can claim back 400 per month. That s almost 5,000 a year. 14 FAMILY CARER GUIDEBOOK 2017
Allowances and Entitlements A CASE STUDY Anna, 42: Tax Relief and Affordable Home Care Anna s father, Jim is living independently at home on his own. His wife recently passed away and he is experiencing some mobility issues. While Jim enjoys breakfast, his CAREGiver lights the fire, prepares a light lunch, and quickly tidies the house. Towards the end of her shift, Profesional CAREGiver, Louise, assists Jim with showering and dressing. She then helps him sit safely in his chair and leaves Jim for the day. All of this is completed in one hour per day and Jim avails of the service Monday to Friday. After applying the income tax relief for home care fees, this service cost 213.50 per day. So for 267.50 per week Anna is able to ensure that her Dad is cared for. Please note, clients must be totally incapacitated for the tax year in which you are claiming tax relief. The term totally incapacitated means a person is disabled and requires a carer. To learn more about professional home care services, contact 1890 930 013, or visit HomeInstead.ie. FAMILY CARER GUIDEBOOK 2017 15
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Nutrition Nutrition FAMILY CARER GUIDEBOOK 2017 17
Nutrition Cooking Under Pressure As a family caregiver, you re under plenty of pressure. A demanding job, a growing family, a busy household and financial obligations can leave you feeling frazzled. Then, add the task of caring for an ageing relative, and you may often feel like you re reaching boiling point. With all of these responsibilities, mealtime can become a real challenge. Without good nutrition, health can deteriorate very quickly, making older adults more susceptible to disease and infection. To help keep older people happy, healthy and independent at home, it s important for family carers to prioritise nutrition when it comes to juggling caregiving duties. So how do you know if your ageing loved one s diet fits the bill? 1. Loss of appetite. If your loved one has always been a hearty eater but no longer eats as he or she used to, it s time to find out why. An underlying illness could be the root cause. Or it could be problems with illfitting dentures or other pain while chewing. 2. Stopped going out to eat. Ask yourself: Did Mum and Dad used to love eating out and now they rarely if ever go out to their favourite restaurant? If so, ask them about the change to determine if there is a problem. 3. Depression. Watch for signs of depression, this can be signalled by a change in appetite. 4. Sudden weight fluctuation. A weight change losing or gaining a lot of weight in a short time could mean that something is amiss. 5. Expired or spoiled food. Check the refrigerator, as your parents could be saving food until it s no longer safe to eat. If they end up eating something they shouldn t it could lead to illness that could severely weaken them. 18 FAMILY CARER GUIDEBOOK 2017
Nutrition Sit Down and Have a Talk With Your Parent Tell them what you ve noticed and that you are concerned. Listen carefully to find out what they have to say. Also, be sure to let them know that their symptoms might be easily cleared up with some simple dietary changes. If you suspect medication or an illness might be to blame, suggest a visit to their GP and offer to go along. Be sure to take along a list of current medications, any recent illnesses they might have experienced, and signals of poor nutrition that you noticed. With this information in hand, the doctor can best diagnose the problem. The doctor may suggest some simple blood tests that can help reveal any potential medical problems. Consider nutritional supplements, including drinks and pudding. You might also ask your parent s doctor if a nutritionist or dietician would be helpful, especially if there are medical conditions, such as diabetes, that need to be taken into consideration during meal preparation. Suggest a visit to the dentist, if you think dental or jaw problems are to blame. FAMILY CARER GUIDEBOOK 2017 19
Nutrition Savvy Shopping Tips For Family Carers Before you think about the types of healthy meals you need to prepare for your ageing loved one, it s important to first overcome the obstacles of shopping. Here are some tips to help make your next trip to the grocery store a successful one: 1. Shop with others. Shopping can sometimes be seen as a chore make it more sociable by shopping with a friend or family member. 2. Look out for special price offers. Many local butchers, grocers and supermarkets run offers on nourishing produce that is in season. 3. Loyalty cards. Ensure you have a loyalty card for the store(s) you shop in so you can avail of their special offers and promotions. 4. Don t be afraid of freezing. When cooking for one it is easy to over-estimate portions. Instead of throwing away the excess food why not freeze it to use as a dinner option on another day. 5. Always make a shopping list. Have a standard shopping list with core items such as fresh, frozen and tinned foods that can be stored. This can save time and money. 6. Don t shop hungry. Shoppers are always tempted to buy more when hungry. So have a snack before hitting the aisles. 7. Think variety. It s easy to get in a rut. Don t be afraid to try new foods and recipes. 8. Try store brands. The most costly brands are often placed at eye level. Store own brands, which may be cheaper and just as good, are often placed higher or lower on the grocery shelves. 20 FAMILY CARER GUIDEBOOK 2017
Nutrition A CASE STUDY Margaret, 41: Nutrition and the Benefits of Home Care Margaret was worried about her aunt Ellen not getting proper nutrition. Ellen is in her late seventies and lives alone and takes several medications every day. She has also lost half a stone over the last few months. Ellen doesn t cook for herself and relies on snacks and convenient food for fuel. Margaret lives nearby, but with three children under 10 and a part-time job, she has found it difficult to help her aunt improve her diet and stay healthy. Diabetes runs in the family and Margaret didn t want to see her aunt s sweet tooth lead to illness. A neighbour gave Margaret the number of Meals on Wheels to help ensure her aunt had a supply of healthy food. However, Margaret noticed that most of the meals ended up in the bin. When she asked her aunt why she wasn t eating, she simply replied that she didn t enjoy eating alone. Companionship was the missing ingredient to her meals. Margaret and her sisters now take turns cooking Sunday dinner and always ensure Ellen is there and enjoys her meals with loved ones. On these days Ellen wipes her plate clean! Her nieces have also arranged for a Home Instead CAREGiver to help with meals. FAMILY CARER GUIDEBOOK 2017 21
Caring for the Caregiver Caring for the Caregiver FAMILY CARER GUIDEBOOK 2017 23
Caring for the Caregiver Physical Signs of Caregiver Stress If I could just get some good sleep, maybe I wouldn t feel so tired all the time and this headache would go away. -Michelle (57), Limerick. When you re a caregiver it s easy to forget about your own needs. After all, you re a caregiver not a me-giver. Right? Well, yes and no. As difficult as it might seem, you need to pay attention to yourself too. So how do you know if caregiver stress is affecting you? Look for these common physical signs of caregiver stress: Disturbed sleep Back, shoulder or neck pain, muscle tension Headaches Stomach/digestive problems (upset or acid stomach, cramps, heartburn, gas, irritable bowel syndrome, constipation, diarrhoea) Weight fluctuation (gain or loss) Loss of hair Fatigue High blood pressure, irregular heart beat, palpitations Chest pain Perspiration Skin disorders (hives, eczema, psoriasis, tics, itching) Periodontal disease, jaw pain Reproductive problems/infertility Weakened immune system suppression: more colds, flu, infections Sexual dysfunction/lack of libido If you are experiencing some of the signs listed above, consider talking with a healthcare professional that can help you to evaluate your situation. You are not alone. Getting support will help reduce caregiver stress, as well as reduce the associated risks of ongoing stress. 24 FAMILY CARER GUIDEBOOK 2017
Emotional Signs of Caregiver Stress I m so scared I m not going to be able to get everything done. I can t believe no one will help me! It makes me so angry. I ve never felt so alone and out of control before. -Anna (44), Kilkenny. The emotional experiences involved with providing care can strain even the most capable person. The resulting feelings of anger, anxiety, sadness, isolation, exhaustion and then guilt for having these feelings can exact a heavy toll. It s important to recognise the emotional signs of caregiver stress. Take a look at the following list and see if any apply to you: Anxiety Depression Moodiness/mood swings Butterflies Irritability, easily frustrated, road rage Memory problems and lack of concentration Feeling out of control Increased substance abuse Phobias Argumentative Feeling of isolation Job dissatisfaction Noticing the way stress affects you physically is sometimes easier than seeing how it is affecting you emotionally. You may want to think about how your spouse or children are reacting to you. If you re more grumpy than normal they may let you know or may just avoid you altogether. Consider talking with a healthcare professional that can help you to evaluate your situation. Remember, it is not selfish to focus on your own needs and desires when you are a family caregiver. In fact, it is important that you take initiative with your own physical and emotional care, or else it could make you less useful to the person for whom you are caring. Caring for the Caregiver FAMILY CARER GUIDEBOOK 2017 25
Advice Provided by Danette Connolly, Director of Care, Home Instead Senior Care, Waterford 4 Ideas You Can Use Now to Feel Like Yourself Again Caregivers who insist on time for themselves within a busy life have more energy and are better able to weather stress. And that allows them to be more reliable to those who depend on them. Most caregivers like the idea of me time but are convinced they can t find it. You can! Start small, and dream big. 1Schedule it. Don t postpone personal time, making it an afterthought or reward after you finish the day s business. Instead, include yourself in your must-dos when you plan the day ideally, early in the day so the time doesn t get overlooked. Plus you ll be better able to face the day if you re fully energised. Pencil in even 15 minutes daily, for starters literally write it on your planner or daily to-do list. Commit to carving this same time out every day. Life coaches say it can take up to three weeks for a new habit to take hold. Devoting specific times to yourself helps you make me time a priority. Make the break feel like an indulgence. That means no laundry or paying the bills. Think of something you enjoyed when you had more time, before your life got crazy. Maybe it s savouring a cup of tea (in a fine china cup!) and a brand-new paperback. Caring for the Caregiver FAMILY CARER GUIDEBOOK 2017 27
Commercial Profile Delve Deep into the Real Ireland in Cavan Visitors to Cavan will encounter warm people, delicious food, tranquil lakes, and sweeping hills linked by a network of soothing waterways. The rolling, ancient drumlins of Cavan are alive with poetry and heritage, nowhere more so than amid the life-affirming beauty of Cavan Burren Park. Located on the slopes of Cuilcagh Mountain, the park is an enduring geological and archaeological wonder that provides an insight into our ancient heritage and boasts breathtaking views over Lough MacNean and the surrounding countryside. Ireland is a land of castles and conquest and Cavan has its fair share of ancient fortifications. For a tour with a difference, go to Cavan Canoe Centre and request a boat or kayak trip to the island castle of Clough Oughter, which stands like a silent sentinel on an island in the centre of a vast and charming waterway. Cavan Walking Festival (April 28th to May 5th) is a fun week of varying trails, rambles and hikes, all led by local trained guides. In recent years the Taste of Cavan food festival, which takes place in August, has become the perfect showcase for the country s best food producers. If history is your thing, then the World War One Trench Experience at Cavan County Museum in Ballyjamesduff, the largest WW1 replica trench in Ireland and the UK, is a must see. For more information and fantastic mid-week special offers, visit www. thisiscavan.ie World War 1 Trench Experience at Cavan County Museum. 28 FAMILY CARER GUIDEBOOK 2017
WAITING TO BE DISCOVERED For award-winning restaurants, fabulous hotels, panoramic landscapes, stunning heritage attractions, world-class fishing, breath-taking walks and the friendliest people in Ireland, visit Cavan in 2017. You ll be surprised at what you find here. Cavan Tourist Information Office Johnston Central Library Farnham Street, Cavan, Ireland. t: +353 (0) 49 433 1942
Caring for the Caregiver Say no. Not all requests are draining, of course. If 2 you re tempted, get in the habit of replying, I m not sure; let me get back to you. Don t answer immediately; give yourself a cushion of time to reflect privately on whether the request will enhance your life or detract from it. But also practice building up your no muscle. The more you express regrets or bow out, the easier it becomes the next time. Create a personal space in your home, just for 3 you. It could be a whole spare bedroom (think man cave... or girl cave!) or a desk and comfy chair in a corner. Decorate your me zone with meaningful mementos, a comfy quilt, your favourite photos. Having your own personal retreat ensures you ll be more likely to head there to do something just for yourself watch a DVD, talk by Skype with an old college friend, run through some yoga moves, take a power nap. Ask others in the house to respect your privacy when you re in your personal space. (It doesn t always work, but it never hurts to ask!) Buy time. Don t underestimate the value of 4 outsourcing. Yes, it means spending money. But your time carries a price tag, too and your health and peace of mind are priceless. Definitely look into professional CAREGivers from Home Instead Senior Care to manage your loved one s care needs. Resist the excuse that nobody can care as well as you can; this may well be true, but many paid professionals do a wonderful job. The trick is to apply the time you buy toward yourself, not anything or anyone else. If a professional CAREGiver or a sibling spends time with your loved one on Saturday mornings, go out to do something personally meaningful during that block of time don t just run errands. 30 FAMILY CARER GUIDEBOOK 2017
Caring for the Caregiver A CASE STUDY The McCarthy Family: Home Care Support Services The McCarthy siblings, Helen, Marie and Pat, care for their mum who has recently availed of a home care package from the HSE for 21 hours of care a week. After being approved for a grant, the family was visited by their local public health nurse and a home care provider. The nurse, caregiver and quality assurance manager discussed the family s needs and tailored a care plan that would keep their mum Geraldine cared for and healthy. She receives help bathing, getting dressed, taking medication and helping her with general mobility. Geraldine relies on an oxygen tank she is now housebound and needs a hand getting out of bed or the chair, as well as assistance with toileting. The home care package has helped the McCarthys in their caregiving role and they have peace of mind knowing their mum is being cared for. The public health nurse has a full grasp on Geraldine s care needs and manages the relationship with her professional caregiver to ensure her continued health and safety. FAMILY CARER GUIDEBOOK 2017 31
Commercial Profile Supporting Independent Living at Home Home Response & Assistance Ltd is a new company that helps elderly and disabled people who wish to live independently in their own homes. With over 35 years experience in the customer services market, we provide you and your family members with the peace of mind that comes from knowing that a 24-7 personal mobile call out service is available. Call us today to arrange for a Customer Service Member to visit your home to discuss your requirements and see how our range of services can give you and your family the peace of mind you deserve. If you have a personal medical alarm and would like someone to respond in person - we can be there. If you don t qualify for the HSE Home Care Package but still need some assistance to live independently in your own home - we can assist you. If you have a difficulty or are concerned in any way in your home - we can visit you. If you live alone and have a small trip or a fall we can assist you. If your family members can t be available in the middle of the night, over weekends or are away on holidays we can provide daily or nightly welfare visits. Our Mobile Responder would call in person to your home on your request or that of a family member 24 hours, seven days a week. They would allow themselves access to the property with a set of keys (if previously provided by the family) and offer any basic nonmedical assistance or reassurance required. Should medical help be required, then we would remain with you until it arrived. We would give the emergency services access, provide them with the required medical\contact information, and keep family members updated. Your home would then be safely locked up by our Responder. IDA Business Park, Clonshaugh, Dublin 17. Tel: (01) 8366 453. Email: sales@homeresponse.ie. Web: www.homeresponse.ie 32 FAMILY CARER GUIDEBOOK 2017
Technology Technology FAMILY CARER GUIDEBOOK 2017 33
Technology Get Your Folks Online If your parents or older folks you know still haven t got to grips with the Internet, they re really missing out. That s why Google and Age Action have teamed up to create free bite-size courses that you can take them through, step-by-step. There s everything from how to use a mouse, right up to trickier things like making Skype calls or searching for shows on the RTÉ Player. And before you know it, they ll be up and running and chuffed you took the time to share your know-how. Go on, give it a go! Sample lessons include: Using email Shopping online Video, TV, radio If you re ready to start teaching your older loved ones how to browse the web visit www.getyourfolksonline.ie and browse the different courses available and select the one that s right for them. 34 FAMILY CARER GUIDEBOOK 2017
Technology Online Resources for Family Carers: CareAlliance.ie The website for the National Network of Voluntary Organisations supporting family carers. The alliance supports member organisations in their direct work with family carers through the provision of information, developing research and policy, sharing resources, and instigating opportunities for collaboration. CaregiverStress.com A website dedicated to helping family carers support ageing loved ones through helpful resources, while also helping carers deal with stress as a result of the caregiving journey. You will receive help with family relationships and difficult conversations. You ll find training and resources on managing conditions such as dementia and Alzheimer s disease, and arthritis, as well as helpful tips and advice on senior housing, safety, nutrition, financial issues, and end-of-life planning. HomeInstead.ie Home Instead Senior Care is Ireland s most trusted source of home care for older people. It is also a resource and comfort to family carers struggling to care for ageing loved ones. The home care provider has published valuable guidebooks and resources for family carers helping them with a range of senior care issues including: Alzheimer s and dementia; arthritis; osteoporosis; communicating with loved ones and senior care options. SeniorCare.ie This is Ireland s one-stop shop for senior care information and support. Their blog provides information on a range of topics including caregiving; communication; elder abuse; entitlements for older people etc. They also provide news and the latest information from the senior care industry in Ireland, as well as discounts and specials available throughout the country. FAMILY CARER GUIDEBOOK 2017 35
Technology Useful Apps for Family Carers: Daily Companion App: A free app created by Home Instead Senior Care to help family carers cope with difficult dementia care situations. It is a pocket guide to dementia care providing access to quick, helpful tips from experts and other caregivers. Hello Brain: This innovative app brings together the latest information on brain health together with the latest brain research in an easy-to-understand format that encourages people to be more proactive about their brain health. You will learn practical tips on how to keep your brain healthy using a range of entertaining videos and online resources. It is available for smartphone (iphone and Android), as well as ipad. Jointly App: Developed by Carers UK, this app helps carers communicate, co-ordinate tasks and share updates among family members and others involved in an individual s care. Jointly is free to download. You can then buy a circle of care and invite others to join and share information, such as to-do lists, a calendar and details of current and previous medications. Skype: An online application that lets you stay in touch with friends and family. Skype lets you make free calls to other Skype users. If you are in a long-distance caregiving situation, Skype will help you save on expensive longdistance charges to landlines and mobiles. All you need is a computer, smartphone or tablet and, of course, an internet connection and you are ready to go. WebMD: This app is a mobile extension of WebMD.com. Family carers can search for information on medications their loved one is using with the Pill ID function. There is also a symptom checker and a section that allows you to research different medical conditions. 36 FAMILY CARER GUIDEBOOK 2017
Technology A CASE STUDY Gardai & Students Tec-sperts Programme The Tec-sperts programme is a pilot project to champion intergenerational training between secondary schools transition year students and Active Retirement groups in the local area. The project is managed jointly by Blackrock/ Dundrum Community Garda and Home Instead Senior Care in Leopardstown, Co. Dublin. The Garda Siochana Dublin West District have teamed up with Home Instead Senior Care on this initiative which offers one-to-one IT training to seniors. The Transition Year students at Newpark School in Blackrock were trained at their school with expertise from Home Instead Senior Care on how to assist older people in the use of technology. One-to-one training was provided during three training sessions at Newpark School by their exemplary Transition Year students who trained seniors in skills such as use of mobile phones, taking photographs, skype, researching on the internet, and other useful IT skills. One of the senior participants in the programmes said, It was excellent, a wonderful and worthwhile experience. I had two beautiful young ladies who were excellent teachers. I would love to take part again. Home Instead Senior Care aims to deliver this training throughout its 25 offices nationwide in partnership with local Community Gardai and TY Students from local secondary schools. FAMILY CARER GUIDEBOOK 2017 37
The new WIDEX BEYOND is the best sounding made-for-iphone hearing aid available. Make an appointment today for a free hearing test and demonstration of the Widex Beyond. Call Connect Hearing on our Freephone number 1800 848 888 for an appointment at a location near you. All latest technology including New Phonak Belong Rechargeable aids, no more need to change batteries. Tel: 041 685 8808 www.connecthearing.ie Locations: Locations: Unit 2B, Ardee Business Centre, Hale Street, Ardee Leavys Opticians, Clanbrassil Street, Dundalk Dexa Protection Clinic, 17 Fair Street, Drogheda Carlingford Medical Centre, Carlingford FREE WAX REMOVAL FOR OVER 65s
Support in the Community Support Services in the Community FAMILY CARER GUIDEBOOK 2017 39
Support in the Community Community Services The Health Service Executive has responsibility for the delivery of public health, community and home care supports at local levels in Ireland. One of the major challenges for the HSE is to support and develop community services which can help and support, both those people who are dependent at home, and also the family and informal carers who look after them. Public Health Nurses provide an essential link for carers particularly around referrals to other therapies and home care supports. Public Health Nurses Public Health Nurses provide free nursing care to Medical Card holders although the service is not exclusive to Medical Card holders. Public Health Nursing services are also free to all people aged over 65 and to those with a long term illness. Public Health Nurses can provide the following services: Home help for practical assistance with homemaking duties Home care, including help with dressing, feeding and other personal care Liaison service - for further care which may be needed at home after hospital Home visits, including practical advice on care techniques Referral for carer training lifting, handling and strategies for coping Advice and assistance on continence management Referral to day care, respite, meals on wheels and other local services Advice on women s health issues - breast care and cervical smear testing Information on local carer support groups Respite care, usually for a week or two, at local residential care facilities 40 FAMILY CARER GUIDEBOOK 2017
Support in the Community Other HSE supports include: Occupational therapy Chiropody Speech and language therapy Social workers Psychological services Home Help Service The home help service aims to provide support and assistance to people to remain within their own homes for as long as possible. The service is especially aimed at older people, people with disabilities, health conditions, families under stress and carers in need of support. Currently, over 55,000 people living in the community benefit from a home help service on a weekly basis. Carers can find out more about this service from their local public health nurse or local health office. Home Care Packages A Home Care Package is an individualised package of community based services and supports provided to enable people, assessed as needing such supports, to return home from an acute hospital or to prevent admission to an acute hospital or long term residential care. Home Care Packages comprise of services and supports such as community health nursing, therapy services, home help services and access to both day and respite care. Home Care Packages are by their nature flexible and tailored to the individual and the changing needs of the recipient, taking account of his or her particular circumstances and the presence or otherwise of a carer. For further information on Home Care Packages contact your local health office or public health nurse. The HSE has also developed and expanded day centres and respite services. Respite services are recognised as hugely important for carers as it offers an opportunity for a break from the stresses of caring. Budget 2017 provided for 10m in new development funding for home care, including home help and home care packages, in addition to 3.8m to support the increased cost of existing services. FAMILY CARER GUIDEBOOK 2017 41
Support in the Community Training for Carers There are a number of voluntary organisations providing information, advice and support for carers in Ireland. Education and training contribute to easing the burden at home as well as establishing, maintaining and improving standards of care. The HSE, as well as voluntary agencies supported by the HSE, can provide training for carers. For example, Family Carers Ireland is a registered charity emerging from the coming together of two long standing charities of over 25 years The Carers Association and Caring for Carers in 2016. The organisation offers a range of services and supports to family carers, giving one national voice to represent fairness for carers. They provide national certified training courses such as Care in the Home for carers and people working in the caring profession. This course covers practical caring skills such as feeding, washing, dressing and personal skills such as communication stress management and coping skills. Other courses can include: Caring for Children with Special Needs Occupational First Aid Carers Support Programme Entitlement for Carers Patient Handling Course Medication There are two types of medication, those that require a prescription that you take to your chemist, and those that do not which can be bought over the counter. Here are some questions you or the person being cared for may want to ask their doctor or chemist about their medication: What is the name of the medication and what is it for? Are there any possible side effects? What should I do if there are any side effects? 42 FAMILY CARER GUIDEBOOK 2017
Support in the Community How long will I need to take this medication for? Will this medication affect any of my other medical problems? What should I do if I forget to take my medication? Will this medicine interfere with any others that I take? Is there anything I should avoid while taking this medication such as alcohol, cigarettes, driving? Check that you are taking the lowest possible effective dose of medication. If the person being cared for is taking more than one type of medication, it can become confusing knowing when to take each one. The local pharmacist will be able to help you with this by dividing up the week s medication so it is easier to monitor the dosage. You can also buy a daily tablet box to remind you of what needs to be taken and when. Bereavement Counselling Everyone experiences loss during life. However, for carers many of the changes and losses experienced come quickly and can lead to feelings of grief. Other people may understand that you feel grief for the person who has died but they may not realise that you can also feel the loss of not being a carer anymore. Bereavement counseling offers the opportunity to explore, understand and work through feelings of grief. Although everyone s personal reaction to a bereavement is different, most people experience some of the following emotional responses when someone close to them dies such as disbelief, shock, anger, sadness, relief, guilt, depression, anxiety, despair, longing and loneliness. Carer support groups can also offer different types of support. Your general practitioner or local health office can provide advice on supports available in your area. For more information contact: HSE National Information Line Monday to Saturday, 8am-8pm Call Save: 1850 24 1850 Email: info@hse.ie FAMILY CARER GUIDEBOOK 2017 43
Support in the Community Respite Care Respite care may involve providing alternative family or institutional care for a person with a disability in order to enable the carer to take a short break, a holiday or a rest. It can cover very short-term respite, for example, a carer for an evening, or a much longer arrangement for a holiday. Schemes of respite care are sometimes called Breakaway or Friendship schemes. Respite care or temporary care may be based in the community or in an institution. In practice, respite care is provided to a varying degree at a number of locations around the country - in some cases by your Health Service Executive (HSE) Area and in others by local or national voluntary organisations. Care is provided at a number of locations around the country for people with different disabilities. The person being cared for may be admitted to a HSE nursing home for a period of two weeks. Longer stays may be possible in some circumstances. Respite care is organised through your public health nurse or family doctor (GP). Alternative care with a family is sometimes available for children with disabilities, whereas insitutional care is usually provided for older people. Sometimes, summer camp arrangements can be made for children with disabilities. These are funded by local HSE Areas at no cost to individuals. Carer s Support Grant The Carer s Support Grant (formerly called the Respite Care Grant) is an annual cash payment of 1,700 made by the Department of Social Protection to certain carers for use as they wish. It is not taxable. Where to Apply Apply to the Disability Services Manager in your Local Health Office and/or to a voluntary organisation that caters for people with the relevant disability. The National Home-sharing and Short-breaks Network is an association of people and organisations engaged in using, promoting and providing host family-based services for Irish citizens with intellectual disability, physical disability and autism. Call 091 540 900. 44 FAMILY CARER GUIDEBOOK 2017
Arthritis Care at Home Arthritis Ireland is the only national charity working towards a future where everyone with arthritis and those caring for them is empowered to take positive action to manage the effects of arthritis on their lives. Many people see their carer s role as just part of what they do as a wife, husband, brother, sister, son or daughter. However, the value of your contribution should not be underestimated, and the role that you play individually and collectively is significant. Looking after someone with arthritis is a challenge. You need to achieve the right balance between providing support and motivation without being overprotective. Most people with arthritis will wish to retain as much control over their lives as possible, and you need to help them retain their independence. This can be difficult to judge and you must be sensitive to signs, which may not be verbal, that indicate you should stand back or you should insist on helping with a particular task or activity. There are 4 main ways in which you can help: Understand what arthritis means what causes it, how it develops, and how it affects people. In the same way that understanding their condition helps people with arthritis to cope with it, the more you understand arthritis, the more you will be able to provide successful care and support. Please log on to www.arthritisireland.ie to learn more or call our Helpline on 1890 252 846. Communicate effectively. Good communication in both directions is essential. The person with arthritis needs to feel well supported and may also need reassurance that you do not resent the responsibility falling on you. Offer practical help with treatment. This may mean helping the person to take their medications or assisting with recommended exercises, activities or therapies that they have found helpful in reducing symptoms of their arthritis. Support in the Community FAMILY CARER GUIDEBOOK 2017 45
Support in the Community Support the person with arthritis in applying for any benefits and advice they may be entitled to. There are a number of benefits that they may not be aware of. Please log on to www.arthritisireland.ie to learn more or call our Helpline on 1890 252 846. Arthritis Ireland and Home Instead Senior Care are working together in partnership offering a practical half-day workshop to provide carers with the skills and information needed to best help a person with arthritis, allowing them to maintain as much mobility, independence and control over their life as possible. Each workshop is delivered by a team comprised of a trained Home Instead CAREGiver and a person living with arthritis. This ensures that the knowledge and experience you receive is truly valid in the home care setting. Sign up today for the Arthritis Ireland Caring Hands Programme, call Arthritis Ireland on (01) 6470206. 46 FAMILY CARER GUIDEBOOK 2017
Support in the Community AWARDS Home Instead Senior Care Honours Public Health Nurses in Annual Awards At the recent Institute of Community Health Nursing AGM, five public health nurses were recognised for the exceptional care they provide and their commitment to promoting Public Health Nursing in the community. Nominees for the ICHN Annual Award are highly commended for their professional commitment to nursing in the community and for their work in the promotion and development of best practice and services for identified health needs of varying population groups. Those awarded have committed to their professional development ensuring that all practice delivered by them is evidenced based and will enhance the quality of care of their patients and the community at large. Clare Lewis, clinical care manager for the elderly in Dublin FAMILY CARER GUIDEBOOK 2017 47
Support in the Community North, was named the overall winner at the ICHN Annual Awards in addition to being named regional winner east for her dedication to the patients in her local community and also for the support and mentoring of community nurses in dealing with older clients with complex care needs. The Lifetime Achievement Award was presented to Violet Hayes, Director of Public Health Nursing, West Cork. Violet was awarded for always going that extra mile when dealing with the patients within her community. Violet was also recognised for the huge support she has given to her staff at both a professional and personal level. She epitomises what all nurses should aspire to be. The regional awards were presented to: Regional Winner: Midlands - Margaret Keogh, Public Health Nurse, Longford Westmeath; Regional Winner: West - Marie Chambers, Public Health Nurse, Achill Island; Regional Winner: South - Grainne O Brien, Clinical Care Manager, Cobh; Regional Winner East - Clare Lewis, Clinical Care Manager for Older Persons in Dublin North, CHO area 9. Speaking at the awards Ms. Johanna Downey President, commented On behalf of the ICHN and the Public Health Nursing service we would like to congratulate all of our winners today. Their initiative, motivation and care given in the workplace is inspirational. Those awarded continually go above and beyond in the care they provide within their community. Thank you and congratulations to Clare Lewis in her role as both public health nurse and clinical care manager for older persons. At the end of the day, we all want to remain in our own home and without the support and expertise of professionals like Clare this would not be possible. Ed Murphy, CEO and Founder of Home Instead Senior Care in Ireland, said that Violet Hayes work in the local community is invaluable. We have worked with Violet and other public health nurses through the years and Violet has always gone above and beyond the call of duty when it comes to keeping older people in the community feeling safe and at home, he said. On behalf of the Kerry and West Cork community, I would like to congratulate both Violet and Clare Lewis for making Ireland a better place to grow old. 48 FAMILY CARER GUIDEBOOK 2017
2016 ICHN Public Health Nurse of the Year Awards sponsored by Home Instead Senior Care Support in the Community Jonathan Acton & Margaret Keogh Johanna Downey & Violet Hayes Dr Sinead Hanafin & Dr Keith Swanick Oonagh Cox & Marie Chambers Claire Lewis & Deirdre Tuohy Dr Keith Swanick FAMILY CARER GUIDEBOOK 2017 49
Dementia Care
Dementia Care Dementia Care Services Home Instead Senior Care understands the worries Alzheimer s disease and other dementias can cause in the lives of older people and their families. In fact, many of the older people cared for by Professional Home Instead CAREGivers are living with a dementia. The leading home care provider has witnessed the distress and loss that older adults and family caregivers can face. These conditions can affect their energy, peace of mind and happiness. If you re living it now, you know all too well. If your loved one just received the diagnosis, you re likely anxious about the future for your loved one and yourself. You want your loved one to be safe and engaged in life. But given the memory and behavioural changes that sometimes accompany dementia, how can you ensure this happens? And how do you also take good care of yourself while providing excellent care to your family member? Wherever you are on the care journey, Home Instead Senior Care can help. Home Instead CAREGivers are trained in expert, person-centred Alzheimer s and Dementia Care. Such expert dementia care can help support your loved one to continue to live with a quality of life. The organisation also offers FREE dementia care workshops in the community for family caregivers. If you re worried please talk to your local office or call 1890 930 013 to set up a FREE Care Consultation or register today for a FREE dementia care workshop. You can also sign up online at HomeInstead.ie. 52 FAMILY CARER GUIDEBOOK 2017
Dementia Care Professional CAREGivers Wherever you are on the journey, Home Instead Senior Care can help in a dramatic and positive way. CARE: Changing Ageing Through Research and Education is a unique research-based training approach for Home Instead s Professional CAREGivers. Designed by renowned experts in the field of Alzheimer s and Dementia Care, the approach focuses on personalising the care experience and looks at practical ways of dealing with some of the most common issues associated with dementia. Home Instead CAREGivers use techniques to help keep your loved one engaged in life, and are trained to understand and reduce behaviour that is a sign of unhappiness. So you can be assured your loved one is being cared for by a trusted professional who is up to date with the latest in Alzheimer s education and home care techniques. Professional CAREGivers are trained to: Create social interaction Maintain a safe environment Minimise cognitive and behavioural symptoms Provide meaningful activities Provide nutritious meals Supervise daily activities Professional CAREGivers can also provide assistance with enhancing and restoring the simple pleasures of life, such as a walk in the park, a ride in the car to get ice cream or spending time in the garden. These elder care activities are proven to maximise abilities and independence. The best place for a person with memory loss is in familiar surroundings, and thousands of families like yours have trusted Home Instead Senior Care to provide one-on-one home care for loved ones with Alzheimer s disease and related dementias. For more information visit Home Instead.ie or call 1890 930 013. FAMILY CARER GUIDEBOOK 2017 53
Dementia Care The Benefits of Professional Caregiver Training Testimonials From Industry Experts The Home Instead training programme addresses an important and growing need for older people and their families. Using principles of adult learning to instruct caregivers and incorporating state-of-theart research on behavioural approaches, this programme promises to raise the level of expertise in dementia care for a large group of caregivers. The behavioural issues addressed by this programme are among the most challenging for families. Caregivers who complete this training will be able to demonstrate, and teach how best to provide care for persons with dementia and also improve the quality of life for those individuals through sensitive and empathetic care. Jane Potter, MD, Home Instead Centre for Successful Ageing Too often in dementia care we seek to create a behavioural void. We focus on keeping the person with dementia from doing this and that unwanted behaviour. But living beings behave. So the best way to avoid unwanted behaviour is to focus on supporting wanted behaviours. What activities do we want to help the person do more often? I am honoured to be an advisor to this training programme because of its focus on what the person with dementia can do. Glenn Smith, MD, The Mayo Clinic 54 FAMILY CARER GUIDEBOOK 2017
Dementia Care Alzheimer s & Other Dementias Daily Companion App: Your Onthe-Go Guide for Dementia Care Advice How do you deal with a mother who is always accusing you of stealing from her? That s a common question asked by many sons and daughters caring for a parent with Alzheimer s disease or other dementias. The accusation scenario could just as easily be replaced with: who won t eat her food, who refuses to shower, who hides her underwear in my purse, who curses at me, who urinates in the bedroom floor vent, or who doesn t recognise me. While the situation at hand may differ from day to day and from person to person, the core question remains: How do I deal? An App Designed to Help You Deal Home Instead Senior Care created the Alzheimer s and Other Dementias Daily Companion App as a pocket guide to help get you through all the dementia care situations you likely never dreamed you d have to face. You can download this free app now so when you have a question about the best way to handle a situation, you ll have quick, helpful tips from experts and other caregivers instantly at your fingertips. App Overview & Features The Alzheimer s and Other Dementias Daily Companion is a mobile app available for download at no cost from the Apple App Store and Google Play Store. It offers immediate advice with close to 500 searchable tips and practical solutions to help deal with behaviours and situations related to Alzheimer s and other dementias. FAMILY CARER GUIDEBOOK 2017 55
Dementia Care Features include: 25 topic categories containing close to 500 searchable pieces of advice from experts and caregivers regarding: Behaviours and situations Emotional support Helpful resources Ask a Question submission form if you can t find the answer you re looking for Functionality to share advice from your own experience for the benefit of other caregivers A built-in rating system for users to provide feedback on each tip so caregivers benefit from others insight and evaluation of the advice 24-hour caregiving assistance Access to free Alzheimer s and other dementias caregiver resources and training materials Ability to access all of the solutions and tips without internet connectivity A Companion to Confidence to Care This app serves as an on-the-go companion piece to the book Confidence to Care: A Resource for Family Caregivers Providing Alzheimer s Disease or Other Dementias Care at Home. The book combines personal stories with the same practical tips available through the app to help you confidently deal with the most common issues associated with Alzheimer s disease and other dementias. See more at: HomeInstead.ie 56 FAMILY CARER GUIDEBOOK 2017
Dementia Care Confidence to Care: A Resource for Family Caregivers Providing Alzheimer s Disease or Other Dementias Care at Home Home Instead Senior Care has created an essential handbook called Confidence to Care: A Resource for Family Caregivers Providing Alzheimer s Disease or Other Dementias Care at Home. The book has been created to support family caregivers become more confident in their ability to understand, manage and even help alleviate dementiarelated behavioural symptoms that their loved one may be likely to exhibit. This book combines personal stories with practical techniques drawn from decades of caregiving experience from family caregivers, Professional CAREGivers within the Home Instead Senior Care network, and internationally recognised experts. Confidence to Care also highlights the importance of caring for yourself while caring for others. Visit amazon. co.uk to order a copy of this book. Examples of topics include: Aggression and Anger Agitation and Anxiety Bedtime Struggles and Sleep Problems Confusion and Memory Loss Delusions False Accusations and Paranoia Wandering Confidence to Care also highlights the importance of caring for yourself while caring for others. All book profits will be donated to dementia-related organisations and causes. FAMILY CARER GUIDEBOOK 2017 57
Dementia Care DDEMENTIA DEMENTIA DF FRIENDLY PROUD TO BE DEMENTIA FRIENDLY In conjunction with www.homeinstead.ie Dementia Friendly Retailer Programme Home Instead Senior Care has launched a new campaign designed to make the community more dementia friendly. Through the Dementia Friendly Retailer programme, the home care provider will provide free training to businesses throughout the country to help equip employees with information and resources needed to welcome families who are caring for a loved one with Alzheimer s disease or another dementia. In a recent survey of Alzheimer s caregivers, 83% reported that they and their loved ones have become more isolated from the community as a result of the disease. Furthermore, 86% reported that they feel isolated and spend less time in the community as a result of caregiving responsibilities. For many caregivers, the unpredictable nature of the disease can make going out in public with their loved one intimidating, said Ed Murphy, CEO and Founder of Home Instead Senior Care in Ireland. Our research shows that family caregivers might be reluctant to frequent public places because of the behaviours that could be associated with the disease. Census forecasts predict the population of people with dementia will increase from an estimated 48,000 at present to around 140,000 by 2041 a 240% increase on the 2006 figure of 41,447. Given the statistics, most businesses that deal with the public will be serving people with dementia and their families, said Mr. Murphy. It s critical that businesses start working now to build dementia friendly communities to better serve their customers with Alzheimer s and other dementias. Businesses can work directly with the local Home Instead Senior Care office to coordinate in-person training. Once the training is successfully completed, businesses will receive a window cling with the Dementia Friendly Business designation. The designation will be valid for two years. Visit HomeInstead.ie or call 1890 930 013 to sign up to become a Dementia Friendly Retailer. 58 FAMILY CARER GUIDEBOOK 2017
Dementia Care Dementia: Top Ten Tips for Dealing With Symptoms STOP!! PLAN AND EXPLAIN Who you are; What you want to do; Why you want to do it etc. SMILE!! The person will mirror your relaxed and positive body language and tone of voice. GO SLOW!! You have a lot to do and you are in a hurry but the person you are caring for isn t. GO AWAY!! If the person is resistive or aggressive but is NOT causing harm to themselves or others, give them time to settle down and approach them later. GIVE THEM SPACE!! Any activity that involves invasion of personal space INCREASES THE RISK OF ASSAULT. STAND ASIDE!! Always provide care from the side not the front of the person, where you could be hit. DISTRACT THEM!! Whilst you are providing care, allow them to hold a towel or something that will distract them. KEEP IT QUIET!! Check noise level & reduce if possible. DON T ARGUE!! They are RIGHT and you are WRONG! The demented brain tells the person they can t be wrong. KNOW THE PERSON!! Orientate to their surroundings as necessary. If they become upset by this reality, validate and agree with their feelings. DO Dementia Communications Strategies: Do s and Don ts of Communication Talk to the person in a tone of voice that conveys respect. Keep your explanations short. Position yourself at the person s eye level. Identify yourself and explain what you propose to do. Use visual cues whenever possible. Attempt to interpret the person s non verbal communication. Paraphrase and use a calm and reassuring tone of voice. Speak slowly and say individual words clearly. Encourage talk about things that they are familiar with. Use touch if appropriate. FAMILY CARER GUIDEBOOK 2017 59
Dementia Care DON T Adapted from the Regional Dementia Management Strategy (Australia 2001) Talk to the person as if you are talking to a child. Use complicated words or phrases and long sentences. Glare at the person you are talking too. Begin a task without explaining who you are or what you are about to do. Try and compete with a distracting environment. Provoke a catastrophic reaction by asking the person to do more than one task at a time. Disregard your own non verbal communication. Disregard talk that may seem to be rambling. Shout or talk too fast. Interrupt unless it cannot be helped. Attempt to touch or invade their personal space if they are showing signs of fear or aggression. Clients and staff at Rose Cottage Day Care Centre, Tallaght Carers: Looking after yourself While quitting the hustle and bustle of work for a retired life of lounging around with a TV remote may seem enticing, research shows that a passive lifestyle is increasingly seen by researchers as a high risk factor for Alzheimer s - a still incurable disease of the brain that causes the progressive degeneration of brain cells. Mental decline as you age appears to be largely due to altered connections among brain cells. But research has found that keeping the brain active in retirement seems to increase its vitality and may build its reserves of brain cells and connections. Major risk factors for Alzheimer s are obesity, smoking, alcohol and physical inactivity. You don t have to turn your life upside down, or make extreme changes to achieve many of these benefits. Start with something small, like a daily walk. After a while, add another small change. 60 FAMILY CARER GUIDEBOOK 2017
Dementia Care Keep your brain active every day Stay curious and involved - commit to lifelong learning Read, write, work crosswords or other puzzles Attend lectures and plays Enrol in courses Play games such as Bridge Garden Stay physically active Try memory exercises. The concept of use it or lose it is one which should continue to be applied to brain health after reitrement. A life full of mentally challenging activities, such as pursuing an education, working at a stimulating job, and meaningful volunteering, may contribute to building cognitive reserves. However, it is important to continue to boost your reserves to keep yourself mentally fit after you leave the world of work. Research has long found that intellectual stimulation and a sense of purpose can prevent a decline in mental abilities. Becoming a carer for a family member who has dementia is a life changing experience. Many people find themselves becoming carers slowly, over time, as the needs of the person with dementia change and increase. For others, change happens more quickly. If you are a carer who is caring for a person with dementia in retirement you also need to look after yourself. It is very common for people who are looking after a loved one with dementia to put their own needs to one side. Looking after a loved one can be both rewarding and stressful. If you are to be a family carer of someone it is important to understand, from the beginning, the importance of looking after your own needs too. So how do I look after myself as a carer? Make a conscious decision to look after yourself. Other people can help you and support you, but you are the only one who can make this decision. FAMILY CARER GUIDEBOOK 2017 61
Dementia Care Acknowledge your emotions. Your feelings about caring have a big part to play in your caregiving experience. You may be feeling sad, angry, resentful, frightened and alone. On the other hand, you may find caring a very rewarding and fulfilling role. Most carers experience both sides. It is important to recognise how you are feeling and to talk to someone a family member, friend or your doctor. Be nice to yourself. No one is perfect. There are days when you will lose patience or it feels like everything you do is wrong. Try to give yourself positive messages. Remind yourself of all the things you are doing well. Focus. One day, or even one hour, at a time. Build a support network. Looking for and accepting help is a positive step that will benefit you, your loved one with dementia, and your family. Take care of your health. See your GP regularly, eat a well-balanced diet, and take regular exercise. Take time out for you. As an individual it is important that you continue to have some time set aside for you to do the things you enjoy and help you relax. Establish a routine. Building a routine allows you to get a sense of how your day and week are going to go and gives you a sense of control. Keep up social contact. Do not isolate yourself. It is important to build time into your routine to meet other people. Focus on what is possible. Try to focus on the things you can do instead of what you can t. If you would like to find out more information or talk to someone, you can contact The Alzheimer Society of Ireland s National Helpline. It is free and confidential. Call 1800 341 341 or email: helpline@alzheimer.ie. Information is also available on the website: www.alzheimer.ie. 62 FAMILY CARER GUIDEBOOK 2017
Dementia Care Understanding the Experience of Dementia By Sinéad Grennan, Chief Executive, Sonas apc When caring for a person living with dementia, it is helpful to be aware of the different challenges they might be facing and to tailor your support so that the person can maintain their autonomy for as long as possible. Dementia has been described as a journey because it changes over time and the damage to the brain that it involves is, unfortunately, progressive. It often begins with memory difficulties. Over time, as the dementia progresses, the person may experience a range of other cognitive, motor and sensory difficulties and challenges. The symptoms are variable, differing from person to person, and also depend on the type of dementia involved. A person may have a range of sensory and visual-spatial difficulties. The Scottish Dementia Working Group has produced an excellent booklet, with accompanying video, called Dementia and Sensory Challenges. The booklet can be downloaded free of charge at https:// dementiacanbemorethanmemory.wordpress. com. It also pays to learn a little about how dementia affects communication. A person s thought processes may be confused, their short term memory impaired, and their language disjointed. Behaviour can be the most significant form of communication, especially as a person s language skills begin to falter. Understanding how your behaviour impacts the other person can be very helpful and facilitate easier communication. Consider exploring how to make the family home more dementia-friendly. Some small, inexpensive measures can make the home a safer place and facilitate independent living. FAMILY CARER GUIDEBOOK 2017 63
Dementia Care Communication Tips Be a warm, calm and reassuring presence. Use positive language. Try and eliminate words like shouldn t, can t and don t from your vocabulary as it can make a person feel that they are being dismissed and treated like a child. Try not to highlight and correct mistakes. Try not to contradict the person, even if what they are saying is factually wrong. Remember the person s communication strengths and retained abilities. Most communication is non-verbal. Even if a person doesn t understand what you are saying, they will quickly pick up on your body language, tone of voice and facial expressions. Don t take communication deficits personally. Believe there is sense within the conversation. It may seem irrational and illogical to you, but make complete sense to the person. Establish the person s reality. As dementia progresses, short term memory becomes transient, but memories from childhood and early adulthood can be quite clear. In order to understand what is happening now, the person will often use reference points from the past. Make Your Home More Dementia-Friendly Research has shown the impact of colour on a person with dementia. The colours of walls, floors and objects can affect a person s reality, orientation, mood and behaviour. As the person s colour perception may be weakened, strong colours can be used to emphasise what is important and compensate for any visual impairments. For example, a person may have great difficulty identifying a white toilet in a white bathroom. Using a toilet seat that is a different colour to the walls and floor can be very helpful. Similarly, in table settings, it is good to use plates that contrast with the table. Pale colours can be used to de-emphasise what is not 64 FAMILY CARER GUIDEBOOK 2017
Dementia Care important. Floor coverings that have bold, contrasting patterns can be confusing to a person who may have difficulties with depth perception. If the person has difficulty identifying rooms in the house, put up pictures on the doors indicating their functions. This helps with reality orientation. For example, you might have a picture of a bed on the bedroom door or a bath on the bathroom door. Make sure you have good lighting throughout your home to offset possible visual difficulties. If you have a garden, consider how dementia-friendly it is. The outdoors can be a hugely therapeutic environment. Make sure it is safe and accessible. Places To Go for Support Talk to your GP about the type of dementia involved. The symptoms and effects of Alzheimers are quite different to, for example, Vascular Dementia or Lewy Body Dementia. Call your local public health nurse and find out what day and respite services are available to you. The Alzheimer Society of Ireland is a valuable resource for families. It is Ireland s leading dementiaspecific service provider, with more than 100 services across the country. Contact your local branch of the Alzheimer s Society or call the Alzheimer National Helpline for support and advice at 1800 341 341. See if there is an Alzheimer Café or other support group near you. The Alzheimer Café is a support group for people with dementia and their carers. It provides a combination of information and support, with an opportunity to meet others on the dementia journey. For information on an Alzheimer Café near you, go to www.alzheimercafe.ie. Do some research of your own. Websites such as www.alzheimer.ie (the Alzheimer Society of Ireland) or www.alzheimers.org.uk, the DSIDC (www.dementia.ie), and the Dementia Services FAMILY CARER GUIDEBOOK 2017 65
Dementia Care Development Centre based at Stirling University (www.dementia.stir.ac.uk) have a large amount of information and resources that can be very helpful. You will find lots of ideas there on how to make your home more dementia-friendly. Sonas apc is a dementia training and resource organisation and registered charity (CHY 11839). It is holding its ninth International Dementia Conference on 15th and 16th May, 2017 in the Citywest Hotel, Dublin. Its academic partner is Dublin City University and its primary sponsor is Home Instead Senior Care. Conference attendance costs 150 per day, with a reduced rate of 65 for family carers. To book a place, contact Sonas apc at (01) 260 8138 or book online at www.sonasapc.ie. 66 FAMILY CARER GUIDEBOOK 2017
Dementia Care A CASE STUDY Testimonial: Judy Williams, Alzheimer Café From The Alzheimer Society of Ireland When my mother was diagnosed with cancer in 2010 I returned from London, where I had been living for 24 years, to look after her and my father, who had been diagnosed with dementia and Parkinson s disease. Sadly my Mum died shortly afterwards so I began caring full-time for Dad. I needed to find services that could help us both, as Dad needed stimulation and interaction and I was feeling displaced having lost my mother, FAMILY CARER GUIDEBOOK 2017 67
Dementia Care given up my job and moved country. I linked in with a number of services to help us, including the Alzheimer Society of Ireland and the Alzheimer Café. The Alzheimer Café is on once a month in various locations in Dublin and around the country. Dad and I started attending the Café in Donnybrook in early 2012 and then we also went to the South County Alzheimer Café in Rathfarnham when it opened later in 2012. The Alzheimer Café is a fantastic place. The people there made Dad feel really special and I learned a lot from the talks and from chatting to other people. It provides great peer support for the person living with dementia, but also for their carers, families and friends. Dad had been a very active and out-going person he ran his own business in the motor trade and he loved racing cars, playing golf and socialising, so I was very conscious of Dad s need for company. I encouraged his friends to call and many were exceptionally good to us, but some of them found it hard to understand dementia and difficult to communicate with their old friend, so as some of them gradually made less contact, the Café was an important social outlet for Dad. Sadly, my lovely Dad died last year, but I am so grateful for the quality time I had with him, and for the help we received from the ASI and the Alzheimer Café. I still attend both of the Cafés and find them a great support. I am also on the Steering Committee of the Alzheimer Café in Donnybrook as the carer representative. I would encourage anyone affected by dementia to see if there is an Alzheimer Café near them and to go along to experience the warm atmosphere and the lovely tea and cakes. Alzheimer Cafés Alzheimer Cafés provide a warm and welcoming space for people with dementia, their families, friends and health and social care professionals to meet and exchange ideas. Contact our helpline at 1800 341 341 to find out more or visit www.alzheimer.ie to find your nearest cafe. 68 FAMILY CARER GUIDEBOOK 2017
Home Care Home Care FAMILY CARER GUIDEBOOK 2017 69
Home Care The Home Care Solution Just because an older person is having more problems at home does not mean that it s time to recommend a move to a nursing home. Such a circumstance could, however, signal the need for more help at home. The first step in determining if care is necessary is to take your ageing loved one s needs and desires into account. Sometimes these are difficult conversations to have with a parent who is convinced that he or she does not need help. The best argument for a family caregiver may be to acknowledge their desire to stay at home: You know, Mum, I want you to stay at home, too, however that might be more difficult if you fall or get sick. A little extra help could keep you safe and independent at home for a longer time. Home care might be ideal for an older parent who is recovering from an illness or surgery, such as a knee replacement, and needs help around the home. The need for assistance can be just as much emotional as physical. An older person who loses a spouse can become depressed and lonely to the point where their own health suffers. Or a widower s increasing forgetfulness can put him at risk of forgetting to pay the bills, or worse, to take his medications. What is Home Care? While the definition is simple, the services that encompass professional home care are broad and varied. Simply put, home care is supportive care provided in an individual s home by professional CAREGivers. The most common services that CAREGivers typically provide include assistance with tasks such as meal preparation, light housekeeping, medication reminders, errands and shopping. These are designed to help an older person live a happy, healthy and independent life at home for longer than otherwise possible. Home care services should be provided by a recognised home care provider such as Home Instead Senior Care rather than a black market carer. 70 FAMILY CARER GUIDEBOOK 2017
Home Care Some people prefer to hire a family member or friend in their locality, however there are some risks to bear in mind. For example, professional caregivers are trained to the highest standards and are available 24 hours a day, seven days a week, 365 days a year. You will not receive the same standard and availability of care in the black market. Home Instead CAREGivers (costing approximately a11.74 per hour after 40 per cent tax relief) are: aproperly recruited includes two interviews, Garda-cleared and reference-checked aqqi trained as required by the HSE to include personal care, patient moving, specialised Alzheimer s and other dementia care and more aemployed by Home Instead Senior Care so they are PAYE and PRSI compliant ainsured, which covers both CAREGiver and clients amatched with each client to ensure clients medical and social needs are met asupervised by our nursing team to ensure our quality standards are adhered to abacked up by our 24/7 emergency phone support asupported by a team who can advise on issues affecting clients and families such as HSE and community supports, pension entitlements etc. FAMILY CARER GUIDEBOOK 2017 71
Home Care When More Help is Needed Family caregivers will often see signs that could signal that an older loved one needs more help or companionship at home than they are able to provide. These signs will trigger a call to Home Instead Senior Care. 1. Household bills piling up. Older people can feel overwhelmed by the simple task of opening and responding to daily post. 2. Reluctance to leave the house. Rather than ask for help, older people who are having trouble with functions such as walking, remembering and hearing will pull away from their community and isolate themselves. 3. Losing interest in meals. Older people who suddenly find themselves alone, perhaps after the death of a spouse, can be easily discouraged by tasks such as cooking and tend not to eat properly. 4. Declining personal hygiene. Changes in appearance, such as unkempt hair and body odour, are among the most obvious signs that a loved one needs assistance. 5. Declining driving skills. Look for evidence of parking or penalty points, dents and scratches on the car. 6. Scorched pots and pans. Cookware left forgotten on top of an open flame may be a sign of short-term memory loss or even Alzheimer s disease. 7. Signs of depression. Feelings of hopelessness and despair, listlessness, fewer visits with friends and family, a change of sleeping patterns and lack of interest in the usual hobbies and activities are indicators of depression. 8. Missed doctors appointments and social engagements. These can be signs of depression or forgetfulness. But they can also be the result of no longer having a driver s license and not knowing how to get alternative transportation. 9. Messy house. Changes in housekeeping may come about because the individual is physically tired. 10. Losing track of medications. Older people often take multiple prescriptions for various health conditions. Keeping track without reminders and assistance can be confusing. 72 FAMILY CARER GUIDEBOOK 2017
Home Care The Companionship Component The companionship component of a caregiver s job can be just as vital as the physical assistance that is provided. People of all ages need conversation and one-on-one contact to keep their minds alert. Older people will thrive having someone to participate in their favourite activities such as gardening, baking, or whatever the activity may be. Many older people need help with showering, preparing breakfast and taking their medications to get their day started. Help before bedtime can be an important safety net for older people who often are more apprehensive at nighttime. A reputable home care organisation such as Home Instead Senior Care will provide professional CAREGivers that can meet all of these needs. Dementia Care Home care is most often the first choice for families caring for a parent with dementia as they prefer to keep their loved ones at home. Home Instead Senior Care enables people living with dementia to remain at home for as long as possible, providing them with that sense of familiarity that is crucial to providing expert dementia care. Home care offers less disruption than if they were being cared for in a care facility or nursing home. It also helps families eliminate worry, reduce stress and re-establish a degree of personal freedom which makes home care an attractive option. A report published in the UK reveals that people with dementia stay longer in hospital than other patients and leave in a worse condition. As a result, the UK Alzheimer s Society is urging hospitals to discharge people with dementia in hospital a week earlier. The society also conducted a survey revealing that half of all carers believed a period in hospital had a significant negative effect on the health of a loved one suffering from dementia, and additionally worsened their dementia. If you are caring for a loved one living with Alzheimer s disease or other dementia, register for a FREE Dementia Care Workshop with Home Instead Senior Care. Call 1890 930 013 or sign up online via HomeInstead.ie. FAMILY CARER GUIDEBOOK 2017 73
Home Care Home Care Myth Busters Despite increasing health problems, Dad wants to stay at home. He won t budge. One mention of the local nursing home and the conversation ends. But his home of 45 years is just too big for him to clean and you can t always get there to help when he needs it. Or perhaps it s your mother who just isn t interested in cooking anymore and even getting out of the house, for that matter. Talk of hiring extra help, though, falls on deaf ears. The simple fact is that most older people want to stay at home but some people seem wary of home care. Perhaps you are too. That may be because there are a few misconceptions that often surround care of older people at home. Check them out to learn if you know all you should about home care. Myth 1: Home care is only for the very ill Home Instead Senior Care provides non-medical home care such as personal care, medication reminders and companionship. The support provided usually revolves around the basic activities of daily living such as eating, dressing and bathing. The home care service provided by Home Instead Senior Care is tailored to meet the needs of your ageing loved one so they can live a happy, healthy and independent life at home. Myth 2: Home care costs too much Some families seem intimidated by the costs of home care. In reality, home care is one of the most affordable options, partly because of the tax relief that is available and home care grants. Myth 3: I have no say about who comes into my home At Home Instead Senior Care, we put relationship before task and match caregivers with older people of similar interests. For instance, many Home Instead CAREGivers are 65+ themselves who share the same hobbies and histories as their clients. All Home Instead CAREGivers are also Garda screened, trained, and insured. 74 FAMILY CARER GUIDEBOOK 2017
Home Care Myth 4: Home care will take away my independence Unfortunately, it can be difficult to convince some loved ones that the opposite is true. However, experience has shown that older people who stay home alone run the risk of falls and other problems. A Home Instead CAREGiver can serve as a second set of eyes and ears to help keep ageing loved ones safer at home. A CAREGiver can also transport ageing loved ones to special events or even just the grocery store, which can help decrease isolation. Home Instead CAREGivers often enjoy activities with older parents such as gardening and concerts. Myth 5: All caregiving services are the same Let the buyer beware has never been more true than with home care. Not all caregivers or caregiving companies are the same. Home care is an unregulated industry and in the absence of regulation, only select providers, such as Home Instead Senior Care, provide guaranteed quality home care services. Tax Relief Tax relief of up to 40 per cent is available on home care fees. Call Home Instead Senior Care on 1890 989 755 for more information or visit our website HomeInstead.ie. FAMILY CARER GUIDEBOOK 2017 75
Home Care Where to Begin to Find Home Care Services People encounter senior care services in very different circumstances. Sometimes it is through a planned approach with a family member, or there comes a point as you age when you realise that a little extra support will enhance your life. Other times it may be when you encounter a more acute event such as a debilitating illness, or incident which can only be overcome with extra support. Very quickly a situation can become a crisis where immediate home care support is the only realistic option if you want to return or stay at home. The urgency of deciding at this point, who to speak to and which services to engage, can be extremely stressful and demanding. Talk to your local Home Instead Senior Care office to discuss your senior care needs and avail of a range of information and resources regarding ageing in Ireland. A trusted home care professional will also be able to explain the range of services provided, what you or your family require and the costs entailed. You may also wish to discuss your needs with your family, a health care professional such as a GP, public health nurse or hospital discharge planner. The internet is also a valuable resource with a host of information on care options. Helping Older People Stay Independent Home Instead Senior Care is a network of 25 locally owned franchise offices employing over 4,500 professional CAREGivers across the country. Each office is managed by people living in your community. Each employee of Home Instead is dedicated and passionate about helping older people live in their own home for as long as possible. Home Instead research shows that older people feel happier and healthier with a better quality of life when living at home, and we understand the enormous peace of mind this gives family members. Every day the organisation sees the positive changes Professional CAREGivers are making to the lives of older people who are struggling to maintain their independence and live at home. 76 FAMILY CARER GUIDEBOOK 2017
Home Care As we age, things like grabbing a can of soup from the top shelf, doing laundry, tying shoelaces or shopping may not be as easy as they used to be. Certain health conditions may also mean we need extra support. Home Instead s professional CAREGivers are fully trained and understand that relationships with clients are based on compassion, dignity and trust. It is this devotion to provide professional high quality care that enables Home Instead Senior Care to enhance the lives of older people and their families. Home care services may include: Assistance with trips to the doctor Reminders to take the right medication at the right time Meal preparation Light housekeeping Errands and shopping Specialised Alzheimer s and Dementia Care The result is companionship and independence allowing older people to feel safe and independent while they age in the home they may have lived in for years. FAMILY CARER GUIDEBOOK 2017 77
Home Care A CASE STUDY Frances, 94: Senior Care at Home Frances Hurley, 94, lives in Clontarf and is a client of Home Instead Senior Care in Fairview. With 5 children, 11 grandchildren and 15 greatgrandchildren, Frances zest for good conversation and debate is infectious. Admitting to thinking she would never see 70 or three score and ten as she put it, Frances is happy to live at home and has never been tempted to move anywhere else. This is my home and this is where I will stay. I had a fall and spent nearly three months in hospital and I knew I needed someone to support me when I returned home. I am a perfectly ordinary woman and as a perfectly ordinary woman I want to live in my own home. IIona, the Home Instead CAREGiver, helps me to make this happen. Home Instead CAREGiver IIona Neparte enjoys working with Frances. Having worked in nursing homes prior to her role at Home Instead, IIona sees a real difference in how care is provided in the home compared to in nursing homes. You don t have as much time to talk to a person when they live in a nursing home. With Home Instead, the relationship is much more personal. Frances and I are comfortable with each other because we have had time to get to know each other. We even share common interests such as knitting. I am so happy Home Instead matched Frances and I. It is such a personal and fulfilling relationship. We have become a great team! For more information on senior care at home call 1890 930 013 or visit HomeInstead.ie. 78 FAMILY CARER GUIDEBOOK 2017
Nursing Home Care Nursing Home Care FAMILY CARER GUIDEBOOK 2017 79
Nursing Home Care Nursing Home Care Choosing a Nursing Home and Financing Your Care By Nursing Homes Ireland A list of NHI member homes is available at www.nhi.ie The Nursing Home Support Scheme (Fair Deal) The Nursing Home Support Scheme is a scheme of financial support for people who need long-term nursing home care. Under the Nursing Homes Support Scheme, you will make a contribution towards the cost of your care and the State will pay the balance. This applies whether the nursing home is public, private or voluntary. Step 1 is an application for a care needs assessment. The care needs assessment identifies whether or not you need long-term nursing home care. Step 2 is an application for State support. This will be used to complete the financial assessment which determines your contribution to your care and your corresponding level of financial assistance ( State support ). Steps 1 and 2 must be completed by all applicants. Step 3 is an optional step which should be completed if you wish to apply for the nursing home loan (this is termed ancillary State support in the legislation). Your Contribution to Care The scheme is administered by the HSE. Having looked at your income and assets, the financial assessment will work out your contribution to care. You will contribute 80 per cent of your assessable income and 7.5 per cent of the value of any assets per annum. However, the first 36,000 of your assets or 72,000 for a couple, will not be counted at all in a financial assessment. Where your assets include land and property in the State, the 7.5 per cent contribution based on such assets may be deferred and collected from your estate. This is an optional nursing home loan element of the scheme which is legally referred to as ancillary State support. 80 FAMILY CARER GUIDEBOOK 2017
A Quality Home Providing Quality Care The Marlay is a superb, purpose-built nursing home in Rathfarnham, Dublin 16. Located just off the M50 at junction 13 for Dundrum, it is within easy reach of Dublin City and the surrounding areas. Over the years we have built up an excellent reputation for providing quality person centred Long Term Care. Our highly trained and valued staff ensure residents are cared for in an environment which promotes independence while effectively managing safety. Plans: Long term care for the physically frail older person and those with Dementia / Alzheimer s. Facilities: Luxury en-suite single bedrooms with flat screen TV s, telephones and Internet access. Hairdressing and beauty salon. Oratory - Regular Mass and Church Services. Care: High staff to patient ratio. Individual Care Planning, 24 hour nursing care. Services of individual GPs, House Doctor and Doctor on-call services, along with attending Physiotherapist, Chiropodist, Dietician, Optician and Occupational Therapist. Catering: 5 star cuisine with our highly experienced chefs. Nutritious menu choices for all meals. Activities: A wide and varied daily activity programme of activities including Bridge, Pet Therapy, Cinema Club, Concerts, along with Activities especially beneficial for residents with Dementia. Cost: The cost of care at The Marley offers excellent value. TAX RELIEF AVAILABLE AND FAIR DEAL APPROVED. To take a virtual tour of the home, visit our website: www.themarlay.ie For enquiries or to arrange a visit, please contact: Reception at The Marlay Telephone: (01) 499 44 44, or email: info@themarlay.ie
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Nursing Home Care To learn more about the Nursing Home Support Scheme (Fair Deal) and your eligibility contact the HSE Infoline on 1850 24 2850. Important to Know! It is important to realise that Fair Deal covers the costs of bed and board and basic nursing care. It also covers costings for laundry and basic aids. The Fair Deal specifically excludes social programmes, therapies and dental treatments, chiropody etc. Choosing a Nursing Home The right to choose where to live is enshrined in the Nursing Home Support Scheme (Fair Deal). Before even beginning to choose the range of residential care settings available to you, make a list of the ideal attributes you want from the nursing home. For example, a long-term patient in a nursing home who pays tax under PAYE can apply to have the expenses allowed in his or her tax credit certificate. For additional information see Revenue s information leaflet IT 6 Medical Expenses Relief. You should apply for tax relief as soon as you start paying nursing home fees, as the tax relief can be applied to the current tax year. Nursing Homes Ireland Guide to Nursing Home Life Key Questions and Answers Choosing a nursing home is a hugely positive decision. You meet new friends with shared life stories and interests. You get roundthe-clock expert nursing care and support from dedicated staff. Your family and friends have the comfort and reassurance of knowing that you are getting the 24-hour specialist care you need. In the nursing home, you will be able to take part in a range of social and recreational activities that let you enjoy a better quality of life. You will live independently, take pleasure in your favourite pastimes and if you want learn new skills. It s all about choice. You choose the nursing home that best suits your needs. You make the decisions together with your family and the staff about your day-to-day life in the nursing home. FAMILY CARER GUIDEBOOK 2017 83
Nursing Home Care Will I lose my independence if I move into a nursing home? No. Nursing home care is designed to let you live independently and fulfil your potential. Before you move into the nursing home, staff will meet you to talk about your health and general needs. This meeting will focus on your abilities and your preferences. The staff will tell you if you need any aids or adaptations and assist you in obtaining such supports to help you stay independent. Will I be able to choose what I do day-to-day? Yes. When you first meet the nursing home staff, they ll prepare your care plan. This will include things such as what foods you like or don t like, and what time you want to get up or go to bed. Your preferences will be written down so that all the staff will know your likes and dislikes. Staff will review your care plan with you every three to six months, or more often if you want or if your needs change. It s important to know that in the nursing home, you have the right to choose what you want or don t want. Will I be able to see family and friends? Of course. Visitors are welcome. All nursing homes have comfortable visitor rooms where you can meet with family and friends, often in private. In addition, nursing homes can arrange other ways of keeping in touch such as telephone, email, Skype and Facebook. What kind of facilities can I expect in a nursing home? Nursing homes generally have separate rooms for activities, visitors and watching television. Many have rooms for reflection and gardens where you can relax. You can even help in the garden, if you want. Some homes have education centres, gyms, spa areas and shops. Will I be able to go on holiday or stay overnight with my family and friends? Yes. The nursing home will arrange this, wherever possible, and will help you to prepare. All you have to do is ask. 84 FAMILY CARER GUIDEBOOK 2017
Nursing Home Care Will I have to leave all my belongings behind when I go to live in a nursing home? No. You can bring treasured possessions such as photos, paintings, ornaments and, in some cases, furniture with you. The staff want you to have your personal belongings around you because they understand how precious these are to you. What activities are there in nursing homes? Nursing home staff try to make the home a happy, lively place to be. Residents, family and staff choose the activities. These may include gardening, cooking, music, shopping, exercise or any other activity that you and your friends enjoy. Many nursing homes employ people to organise activities to match residents needs, abilities and interests. As far as possible, staff will make sure that you continue to enjoy the pastimes you love. Nursing homes also give you the chance to try new leisure activities and learn new skills. Many take part in exchange programmes with local schools, where students visit the nursing home to help residents learn new skills such as how to use the internet and email, or try out new arts and crafts. Nursing homes are also very pro-active in engaging with their local communities to bring local people and residents together for social outings. Share this valuable Q&A with older people in your life considering nursing home care What about food in nursing homes? Nursing homes employ chefs and catering teams to prepare meals to the highest standards. They change menus regularly to give greater variety guided by what residents ask for. Some nursing homes have their own restaurants and can arrange for you to talk with a dietician about your dietary and nutritional needs. Will anyone listen to me if I have a complaint? Definitely. Your views and opinions are very important to the nursing home. Managers need to know what you are not happy with so that they can improve the care you get. Each nursing home also has a formal policy on complaints management because, under Irish law, you have the right to make FAMILY CARER GUIDEBOOK 2017 85
Nursing Home Care a complaint and to have it dealt with. The nursing home will tell you about its complaints policy. Will I have any say in the running of the nursing home? Yes. Most nursing homes have residents and relatives councils and many have volunteer advocates who speak on behalf of residents who cannot speak for themselves. The councils meet to talk about issues that affect residents daily lives in the nursing home. Their suggestions and comments are given to management to improve services. Is a nursing home a good place to spend the final years of my life? Yes. Nursing homes respect your rights and dignity. They will write down your wishes about how they can help you cope with your final days. For example, this might include where, ideally, you want to die, who you want with you when you pass away, and your spiritual or religious wishes. Nursing homes provide accommodation for the family of a resident who is dying and give comfort, support and food. They are very conscious of people s religious and spiritual beliefs and will always try to take these into account. Nursing home staff will support your family and friends in their grief and will give you the option to be waked in the home. Nursing homes also have close working relationships with local hospices and palliative care teams. When needed, they will bring in these services to give specialist care and comfort. I ve heard some bad reports about nursing homes and am worried about my care if I go into a nursing home. Nursing homes are regularly inspected by the Health Information and Quality Authority to ensure that the highest standard of nursing and medical care is provided. Nursing homes are required to ensure that you are consulted about and participate in the organisation of the nursing home. As stated already, the views and opinions of residents are very important to the nursing home, and by law it must have a formal policy on complaints management in place. You have the right to make a 86 FAMILY CARER GUIDEBOOK 2017
YOU CARE FOR THEIR NEEDS, WE LL CARE FOR YOURS When you re at a stage of life when reliable heat and warmth are absolutely vital, you re going to want to be somewhere where consistency of comfort is a given. That s why more and more nursing homes nationwide are partnering with Calor. We can offer an energy package tailored just to your business, providing your nursing home with everything from central heating and controllable cooking, to efficient laundry and instant hot water. CALL NOW FOR A CONSULTATION 1850 812 450 or visit calorgas.ie
Nursing Home Care complaint and to have it addressed. By law, the nursing home must ensure that it has in place a procedure for making formal complaints and a nominated person assigned to investigate complaints. If you are not happy with how your complaint is addressed or managed by the nursing home, you can then refer it to the Office of the Ombudsman. Nursing Homes Ireland Nursing Homes Ireland is the representative organisation for the private and voluntary nursing homes sector. This sector, and the care our members provide, are intrinsic to healthcare delivery in Ireland. The wide-ranging services provided by NHI to its Members supports them in achieving best practice in care provision for the high dependency persons who require nursing home care. NHI s sustained lobbying and public affairs activity is focused on the requirement to create the framework that will place private and voluntary nursing homes in communities across Ireland on a sustainable footing. Required changes in the Nursing Home Support Scheme (Fair Deal) funding model are essential and critical for wider healthcare delivery. The true costs of providing this specialist care must be recognised within the funding model. A sustainable and viable nursing home sector has a key role to play in addressing the well documented difficulties in our acute hospital emergency departments and addressing the challenges of meeting the residential care requirements of an ageing population. On an annual basis, NHI celebrates the excellent care intrinsic within nursing homes across the country. The NHI Care Awards, in association with Homecare Medical Supplies, promote best practice within the nursing home sector and pay tribute to individuals who demonstrate outstanding excellence and dedication within their field of work. Details regarding the nomination process and the awards are available from www.nhicareawards.ie. NHI can provide information and support for persons considering, or making, the transition to nursing home care. Contact NHI or 01 4699800 or visit the NHI website at www.nhi.ie. FAMILY CARER GUIDEBOOK 2017 89
NCBI is the national sight loss organisation. We help people to maximise their remaining vision. Some of the services available include: Advice and information Low vision solutions Assistive technology Counselling and support Independent living skills Library For more information contact us: 01 830 7033 or www.ncbi.ie National Council for the Blind of Ireland
Legal Information Legal Information FAMILY CARER GUIDEBOOK 2017 91
Legal Information Family Members and Advance Care Directives If a healthcare issue arises and the patient is incapable of making a decision, the practice is to consult with next of kin. It is not clear what legal basis there is for this, as next of kin have no general right to make decisions on behalf of adults. Medical ethics currently in force in Ireland state that consultation with next of kin is desirable if the patient is unable to make a decision or to communicate, and provides for a second opinion if there is a difference of opinion between your family and the doctor. Next of kin are (in order) spouses, children, parents, siblings. Partners have no legal status and may experience difficulties in seeing patients if family members object. Capital Acquisitions Tax (CAT) Capital Acquisitions Tax covers both gifts and inheritances and is payable at the rate of 33 per cent on the taxable value of a gift or inheritance by those receiving either. The taxable amount is the amount in excess of the relevant group threshold. Group thresholds are in the table on page 94. Any gift or inheritance over these thresholds is taxable at 33 per cent; anything under these thresholds is not taxable. Gifts and inheritances between spouses are totally exempt. These limits are cumulative of all gifts and inheritances previously received within each group after 5th December 1991. CAT can be a complex issue and if you feel you may come close to 80 per cent of the limits above, advice should be sought from your local tax office or solicitor. 92 FAMILY CARER GUIDEBOOK 2017
Legal Information Current CAT thresholds (from 12 October 2016) Group A: 310,000 Group B: 32,500 Group C: 16,250 Applies where the beneficiary is a child (including adopted child, step-child and certain foster children) or minor child of a deceased child of the disponer. Parents also fall within this threshold where they take an inheritance of an absolute interest from a child. Applies where the beneficiary is a brother, sister, niece, nephew or lineal ancestor or lineal descendant of the disponer. Applies in all other cases. Historical CAT thresholds Group A Group B Group C 2009 (up to 7 April 2009) 542,544 54,254 27,127 8 April 2009 to 31 December 2009 1 January 2010 to 7 December 2010 8 December 2010 to 6 December 2011 7 December 2011 to 5 December 2012 6 December 2012 to 13 October 2015 434,000 43,400 21,700 414,799 41,481 20,740 332,084 33,208 16,604 250,000 33,500 16,750 225,000 30,150 15,075 On or after 14 October 2015 280,000 30,150 15,075 On or after 12 October 2016 310,000 32,500 16,250 FAMILY CARER GUIDEBOOK 2017 93
Legal Information A Guide to the Assisted Decision-Making (Capacity) Act 2015 Provided by SAGE Support & Advocacy Services for Older People Presumption of Capacity The Assisted Decision-Making (Capacity) Act respects the right of everyone to make choices for themselves and at all times to be treated with dignity and respect. The old status approach to an individual s capacity to make decisions is replaced by a new functional approach which has at its heart a simple question: In relation to this specific issue, at this time, does this person have capacity? It follows that question with another: what level and type of support might be needed in order to assist this person make a decision? The focus is now on the positive, on enhancing whatever level of capacity exists, even where it is considerably diminished, and there is a statutory presumption of capacity unless there is clear evidence to the contrary. What Does Support Mean? Support may take the form of needing things explained in a clear easy to understand manner, a manner which is appropriate for the person. Support may alternatively mean that assistance is needed in gathering information to enable a person make an informed decision. Sometimes a person may need someone to make decisions with them. At other times, even when a person is not in a position to take part in the decision-making process, decisions may nonetheless have to be made. The person s input is still valuable and must be respected as the law states that the decision made must be one which the person would have made for themselves, if able. A person s desires, preferences, beliefs and values must be known and used when making decisions on their behalf. 94 FAMILY CARER GUIDEBOOK 2017
Legal Information A Step by Step Guide Step 1 Unsure About Ability If you are not quite sure about a person s ability to make a decision for themselves, follow the approach below to support both of you in the decision-making process. 1 Before you begin make sure the person making the decision is aware that: It is their right to make the decision It is your duty to ensure they exercise that right You are concerned that they may be finding that difficult It is your role to support them in whatever way they need to ensure that they are helped to make the decision for themself. ALERT Establish the persons understanding of the decision(s) and choice(s) being asked of them by using the ALERT Method ASK LISTEN EXPLAIN REALITY CHECK TELL ME Example: ASK - tell me what is your understanding about X (particular issue), and the decision you are being asked to make about it? LISTEN - (to the words, the feelings and watch the body language) EXPLAIN - would you like me to explain X again to you? (explain/inform/clarify) REALITY CHECK (paraphrase, summarise, reflect back to check understanding & information retention) TELL ME tell me what is your understanding now about X? (listen again) FAMILY CARER GUIDEBOOK 2017 95
Legal Information Offer the person options in the context of choices available. Example: Do you realise that there are various different options available to you about X? Have all of the various options (such as A/B/C) and the information you need about them been given to you? Do you understand all of the options? Would you like me to go through them with you again OR what would make them easier for you to understand them eg writing it down/drawing it out? Do you need any further information in relation to any option? Would you like to appoint someone else to assist you in getting that information for you? Establish if the person has a reasonable understanding of possible foreseeable consequences. Example: Do you have particular fears or concerns about option A/B/C (go through each individually)? Ensure the person has voluntary choice and the ability to weigh up the information/options/ Example: What is of most importance to YOU right now? What do you wish to do to achieve that? Consider, with the person, if this is the right time for them to make this decision. Example: Are you happy to make this particular decision now or perhaps later when you feel more up to it/feel better/ have thought more about it/ have discussed it with your family? Is there any part of this decision that you fully understand and feel able to make now? 96 FAMILY CARER GUIDEBOOK 2017
Gannon Kirwan Somerville Business Advisors & Registered Auditors Gannon Kirwan Somerville is a firm of independent accountants regulated by Chartered Accountants Ireland. We are a multi disciplinary practice and seek to provide a tailored solution to suit your personal or business needs. Please contact us by phone or email to arrange a free consultation on any of our services. Our Services Income Taxes Capital Taxes Estate and Retirement Planning Accounting Outsourcing Audit and Advisory Business Start Up Services Payroll Insolvency Consultancy Services Company Secretarial Corporation Tax Value Added Tax Financial Services 85 Upper Georges Street, Dún Laoghaire Co. Dublin T: + 353-1-2842544 W: www.gks.ie E: post@gks.ie
Because having fun is a serious matter. We re not joking when we say that fun is deadly serious. Happiness helps fight depression and ill health. Unfortunately, as we get older, many people can begin to feel lonely and isolated. With over 500 groups nationwide, Active Retirement Ireland is a registered charity that works hard to bring older people together to share their rich experiences, to feel connected and be active. A gift of just 30 would cover the cost of supports and programmes for one member for a year. A tiny price for such positive outcomes. Your generous support can help enrich the lives of communities all over Ireland. So please support us with a donation today. SUPPORT US WITH A DONATION TODAY CALL 01-873 3836 VISIT activeirl.ie ACTIVE RETIREMENT IRELAND KINDLY SUPPORTED BY Charity Number CHY 15090
Legal Information Consider and offer other assistance that may support the person to make decisions. Example: Would you like someone to assist you? For example a decision-making assistant or a co-decision maker (see more on this below) Clarify, with the person, if there is anyone influencing their decision. Example: Who thought of that solution? What were the other possible solutions you considered? How did you decide which was the right solution for you at this particular time? What do you feel deep down now about that particular solution now that I have repeated it back to you? Always remember: If a person can remember information for a short time only that is not an indication of their inability to make a decision. An apparently unwise decision made by a person is not to be regarded as a sign of their inability to make a decision. If the decision in question cannot be made at this point move to Step 2 Step 2 If A Person Has Planned Ahead People have the right to plan ahead and appoint another person to make future decisions on their behalf for a time when they may not have the ability to make decisions for themselves. If you are considering providing for your own future decisionmaking you could put an Advanced Healthcare Directive and/or an Enduring Power of Attorney in place. If you are supporting a person s decision-making process 2 FAMILY CARER GUIDEBOOK 2017 99
Legal Information about their healthcare matters, you must first establish if the person has signed an Advanced Healthcare Directive. If they have, the content of that document may assist with the decision, or the document may appoint a Designated Healthcare Representative who has responsibility to make the decision. If there is no Advanced Healthcare Directive in place and the person has signed an Enduring Power of Attorney the attorney appointed may have the authority to make the decision in question, depending on whether or not the Enduring Power of Attorney has been registered (with a solicitor) and what kind of decisions the attorney is authorised to make. 3 Step 3 If a Person Has Not Planned Ahead A person may not have considered or planned in advance who may make decisions on their behalf should they have difficulty or be unable to do so for themselves. The Assisted Decision-Making (Capacity) Act has created three separate decision support arrangements, depending on the level of decision-making support that a person requires. Each must be considered in turn. First establish if there is a decision-making representative appointed. If a person has a Decision-Making Representative who has been appointed by the Circuit court for the purpose of making this decision it is the responsibility and duty of the Decision-Making Representative to make the decision in question. If there is no decision-making representative appointed establish if the person has signed a co-decision-making agreement. A Co-Decision-Making Agreement is an agreement whereby a person has appointed another person (who has full capacity) to make decisions jointly with them. If there is 100 FAMILY CARER GUIDEBOOK 2017
Legal Information such an Agreement check it covers the decision in question and consult with the Co-Decision Maker. If there is no relevant co-decision-making agreement establish if the person has signed a decision-making assistance agreement. A Decision-Making Assistance Agreement is an agreement whereby a person has appointed another person (who has full capacity) to assist them with certain specified decisions. The Decision Assistant will obtain/ explain relevant information, ascertain the desires and preferences of the person about the decision to be made and assist the person to make, express and implement their decision. If there is such an Agreement in place, check it covers the decision in question and consult with the Decision-Making Assistant. Finally at this point consider if the person could now sign either a decision-making assistance agreement or a co-decision-making agreement. If the decision in question cannot be made at this point move to Step 4 Step 4 No Capacity and No Plans in Place If the decision to be made is significant in terms of the change it would make to the person s life (for example where the person is to live) but not extremely urgent then consider either an application to the Circuit Court for the appointment of a Decision-Making Representative OR to the Decision Support Service for guidance. If the decision is extremely urgent OR is not significant in terms of the change it would make to the person s life, (for example with whom the person should go on holiday) then make the decision in accordance with the following principles: Take in to account: the person s own known past and present wishes and preferences so that the decision is as close as possible to the decision the person might have made for themself 4 FAMILY CARER GUIDEBOOK 2017 101
Legal Information their beliefs and values any other factors which they would have been likely to consider if able to do so Consider the views of others as to who the person might wish to be consulted Act at all times in good faith and for their benefit only Consider all other circumstances which it would be reasonable to regard as relevant Consider the views of any carer/ person with a genuine interest in their welfare/ healthcare professionals Consider the likelihood of the person recovering the ability to make the decision for themself against the urgency of the matter to be decided All decisions (interventions) taken should be decisions which: least restricts the person s rights and freedom is most respectful of the person s dignity, bodily integrity, privacy, and continued right to have control over their financial affairs and property is proportionate to the significance and urgency of the matter shall be in place for as short a time as possible 102 FAMILY CARER GUIDEBOOK 2017
Legal Information Key Terms and Definitions Decision-Making Capacity A person s ability to understand, at the time a decision is to be made, the nature and consequences of the decision in the context of the available choices at that time. This ability is to be distinguished from cognitive ability which is a medical assessment. Decision Support Service Supervisory and regulatory body for all those supporting decision-making. Advanced Healthcare Directive Planning ahead regarding decisions to be made about your healthcare at a time when you are unable to make them yourself. Designated Healthcare Representative A person appointed by another who has power to make healthcare decisions for the appointer. Decision-Making Assistant Agreement An agreement whereby one person appoints another person to assist them in making specified decisions. The person appointed is called a Decision-Making Assistant. Co-Decision-Making Agreement An agreement whereby one person appoints another person to make specified decisions jointly with them. That person is called a Co-Decision Maker. Decision-Making Representative A person appointed by the Circuit Court to make one or more specific decisions for another person who lacks the ability to make that specific decision/s. Enduring Power of Attorney An agreement whereby one person appoints another person to make certain decisions for them at a future date when they may themselves lack the ability to make those decisions. The person appointed is called an attorney. FAMILY CARER GUIDEBOOK 2017 103
Legal Information A CASE STUDY Lynne, 58: Exemption from Capital Acquisitions Tax Lynne (58), works as an administrator in a leading law firm in Limerick. Her parents have both passed on and she is an only child. She inherited the family home and was exempt from paying Capital Acquisitions Tax as she lived at home with her parents as she was their caregiver for six years. To save Lynne from paying Capital Acquisitions Tax her name was placed on the house ownership deed. The house must be owned by the disponer for three years prior to the gift. Lynne sold her semidetached house before moving in with her parents. She would otherwise have been obliged to pay CAT if she had an interest in any other residential property. Please note the tax relief will be withdrawn if the recipient disposes of the home within six years of the transfer. This is not applicable if the recipient is over age 55. Furthermore, a parent cannot gift free of CAT the family home they share with their child unless the parent has moved out of the home at least three years prior to the gift, while the child remained in the occupation of it as their principal residence. 104 FAMILY CARER GUIDEBOOK 2017
Sound Advice Though acquired hearing loss can impact seriously on people s lives, there are steps you can take to improve your quality of life. Irish Hearing Aids is helping customers across the country to rediscover the joy of hearing. Commercial Profile According to Hearing Loss Ireland, one in every six people in Ireland suffers from some form of hearing issue. Those who suffer tend to be more socially isolated and less independent. Irish Hearing Aids offers discreet pre-made hearing aids or bespoke creations, depending on your needs. Managing Director Brian Coffey is a qualified hearing aid audiologist who has worked on hundreds of thousands of hearing aids over the past 31 years. With the latest models, Brian can remotely adjust the device if a patient is unable to make it into Hearing Loss Ireland s shop on Dorset Street in Dublin. The current generation of hearing aids feature 22 million transistors processing 300 million instructions per second, and include advances such as built-in Bluetooth receivers and the ability to control settings from your smartphone, such as volume and situational control, says Brian. Some of the latest models include a zoom feature that allows you to focus on just one person in a crowded environment, so we are actually enhancing rather than just restoring. One woman even complained that she was hearing too much. This women was profoundly deaf all her life! Brian prides himself on looking after each person who enters his shop. Initial consultations are free and testing begins there and then, with samples available for an extended trial. For existing customers, repairs are made at the company s nearby factory in Kilbarrack, which means that a two day turnaround time is the norm. Irish Hearing Aids can offer a pair of advanced hearing aids in any style for 999. That package includes a four year warranty, four years of batteries and four years of aftercare. Grants are also available from the Department of Social Protection for those who qualify, and tax relief is available for medical devices. For more information, freephone 1800 301 335 or visit www. irishhearing aids.ie FAMILY CARER GUIDEBOOK 2017 105
Cystic Fibrosis Ireland 24 Lower Rathmines Road, Rathmines, Dublin 6 Tel: 01 496 2433 Email: info@cfireland.ie Charity No: CHY 6350 CRA Registered Number: 2001 1376 Giving is not only about making a donation, It is about making a difference! Cystic Fibrosis Ireland supports and advocates to improve the lives of people with cystic fibrosis (CF). CF care is not just about hospital stays and treatment, it is about enabling and empowering people with CF to live full, rewarding lives. You can support this work into the future by leaving a gift to Cystic Fibrosis Ireland in your Will. Please send me a legacy information pack. Mr / Ms /Mrs / Other: Name: Contact Number: Address: Please send this completed coupon to Nuala Mc Auley, Cystic Fibrosis Ireland, FREEPOST F2304, CF House, 24 Lower Rathmines Road, Rathmines, Dublin 6.
End of Life Care End of Life Care FAMILY CARER GUIDEBOOK 2017 107
End of Life Care 4 Fears Surrounding End of Life Care - and How to Overcome Them Many families find conversations about end of life care difficult to broach with a parent or ageing loved one, but surely they have come up. Perhaps you were driving away from a nursing home visit with your mother when she told you she never wants to live in a place like that. Or, maybe you were sharing coffee after a family funeral when your father told you that he never wants to be hooked up to ventilators like Uncle Mark was. Statements like these open a window into their desires as they relate to end of life care, but they don t provide you with the full picture you need to adequately plan ahead. The 40-70 Rule is a good rule of thumb: have an intentional conversation surrounding these concerns by the time you are 40 and your parent is 70. But no matter what age you are, it can bring immeasurable peace of mind to communicate openly with your family about end-of-life fears and wishes so you can plan ahead to ensure those wishes are honoured. Here are a few of some of the most common fears and ways to overcome them. Fear #1: I hate the thought of having feeding tubes and ventilators keeping me alive. What you can do about it: Consider establishing a living will. Living wills detail an individual s treatment preferences in the event that he or she is unable to make those decisions for him or herself. You should work with a solicitor on this. Fear #2: I m afraid I will end up in a nursing home, and I don t want to die in a hospital or institution. What you can do about it: There are many options for end of life care outside of nursing homes and hospitals. Make sure that you have a conversation with your parent about his or her wishes and look into home care options together so that you are prepared when the time comes. 108 FAMILY CARER GUIDEBOOK 2017
End of Life Care Fear #3 What if I get dementia and can no longer make my own decisions? What you can do about it: It is wise to have your parents designate a trusted person with enduring Power Of Attorney (POA) who will act on their behalf in the event that they are no longer able to advocate for themselves. Designating a person with POA will give them peace of mind that their care wishes will be met, regardless of their mental acuity. Fear #4: I don t want to lose my independence. What you can do about it: Look into the home care options in your area so that your parent can have the help they need to continue living independently at home without feeling like they have to rely on you to help meet their daily needs. The best way to address the end-of-life fears your parent may be struggling with is to communicate clearly with them about their wishes in advance. If the topic doesn t come up naturally, set up a specific time to talk. Try to remain open and put yourself in your loved ones shoes to better understand their wishes and the reasoning behind them. Be sure to record your discussion by taking notes so you have something to refer back to when making plans and decisions in the future. For many, it s normal to feel anxiety surrounding this topic, but know that having open communication with your loved ones will likely give your family a sense of peace that will far outweigh any anxiety you feel broaching the subject. For additional guidance when it comes to discussing end-of-life wishes with your loved ones and developing a plan, call Home Instead Senior Care and request a free copy of the 40-70 Rule: An Action Plan for Successful Ageing. FAMILY CARER GUIDEBOOK 2017 109
Commercial Profile 24 Hour Support, Wherever You Need It Fold s long-standing track record in supporting independence for older people sees the launch of a new service, which means that help is at hand inside and outside the home at the press of a button. Fold CareClip Fold s new CareClip service offers 24/7 support for users by harnessing the latest GPS (Global Positioning System) technology. Fold s CareClip, designed and manufactured in Ireland, is a wearable mobile device that ensures the user can easily access help when they are away from home. The CareClip is clipped discreetly onto an item of clothing or worn on a lanyard around the neck. It works in a similar way to an in-home TeleCare service; clients simply press a panic button on the device and are put through to Fold s Telecare Response centre where the call advisor is able to provide whatever reassurance and support is required, including calling nominated contacts to respond, if needed. We wanted to extend the home safety net beyond the home, into the outdoors, by supporting independent living, but with a mobile slant to it, says Kevin McSorley, Executive Director of Fold TeleCare. Fold TeleCare Fold TeleCare offers a personal alarm service for clients to call for assistance from their own home, providing support and peace of mind to their friends and families. Once the alarm is triggered, one of our TeleCare advisors will contact the individual, says Kevin McSorley. Our TeleCare advisors will offer immediate reassurance and organise whatever help is needed. This could be contacting a relative or friend or, in some situations, the emergency services. Fold have a regional response centre in Dublin to handle calls from clients throughout the Republic of Ireland. 110 FAMILY CARER GUIDEBOOK 2017
Useful Contacts Useful Contacts A Active Retirement Ireland Tel: 01 873 3836 Web: www.activeirl.ie Age Action Tel: 01 475 6989 Web: www.ageaction.ie Age and Opportunity Tel: 01 805 7709 Web: www.ageandopportunity.ie Age NI Tel: 00 44 28 90 24 57 29 Web: www.ageuk.org.uk/northernireland/ Alzheimer Society of Ireland (Head Office) Tel: 01 207 3800 National Helpline: 1800 341 341 Web: www.alzheimer.ie An Post Customer Services Helpline Tel: 1850 575 859 Web: www.anpost.ie An Post Household Budget Helpline Tel: 1800 707 172 Arthritis Ireland LoCall: 1890 252 846 Web: www.arthritisireland.ie Aware Head Office Tel: 01 661 7211 National Helpline: 1800 804 848 Web: www.aware.ie B Bethany Bereavement Support Group (no charge for service) Tel: 087 990 5299 Web: www.bethany.ie Bord Gais Energy Tel: 1850 205 050 Web: www.bordgaisenergy.ie Bord Gais Networker 24 Hour Emergency Services Tel: 1850 205 050 Web: www.bordgaisenergy.ie FAMILY CARER GUIDEBOOK 2017 111
Useful Contacts C Carbon Monoxide Information Line Tel: 1850 79 79 79 Web: www.carbonmonoxide.ie Citizens Information Services Tel: 0761 07 4000 Web: www.citizensinformation.ie Commission for Energy Regulation Tel: 1890 404 404 Web: www.energycustomers.ie Competition & Consumer Protection Commission Tel: 1890 43 24 32 Web: www.consumerhelp.ie Concern Worldwide Tel: 01 417 7700 Web: www.concern.net Crime Victims Helpline Freephone: 116 006 Web: www.crimevictimshelpline.ie D Deaf Hear Tel: 01 8175700 Minicom: 01 8175777 Web: www.deafhear.ie Dementia Services Information and Development Centre Tel: 01 416 2035 Web: www.dementia.ie Department of Health Tel: 01 635 4000 Web: health.gov.ie Department of Social Inclusion Web: www.socialinclusion.ie Tel: 01 704 3245 Department of Social Protection LoCall: 1890 50 00 00 Web: www.welfare.ie E Energy Action Ltd. Tel: 01 454 5464 Web: www.energyaction.ie Electric Ireland LoCall: 1850 372 372 Emergency/Electricity Interruptions: 1850 372 999 Web: www.electricireland.ie ESB Networks 24 Hour Emergency Services Tel: 1850 372 999 Web: www.esbnetworks.ie F Family Carers Ireland Careline: 1800 240 724 Web: www.familycarers.ie Financial Regulator LoCall: 1890 777 777 Web: www.centralbank.ie/regulation 112 FAMILY CARER GUIDEBOOK 2017
Useful Contacts Friends of the Elderly Tel: 01 873 1855 Web: www.friendsoftheelderly.ie G Gas Networks Ireland (formerly Bord Gáis Networks) 24hr Emergency Ph Line: 1850 20 50 50 Customer Enquiries: 1850 200 694 Web: www.gasnetworks.ie GROW LoCall: 1890 474 474 Web: www.grow.ie H Health Promotion Unit Web: www.healthpromotion.ie Health Service Executive HSE Info Line: 1850 24 1850 Web: www.hse.ie Health Promotion Departments HSE South: Cork, Kerry 021 492 1641 Wexford 053 235 22 Kilkenny 056 776 1400 Waterford 051 842 911 Carlow 059 914 3630 South Tipperary 052 6177327 HSE West: Galway 091 548320 Limerick City 061 483203 Limerick County 069 61430 Clare 065 686 5837 North Tipperary 067 42353 Mayo 094 904 2101 Sligo 071 913 5061 Letterkenny 074 916 8013 Donegal, Leitrim 072 52000 Roscommon 090 663 7549 HSE Dublin North East: Meath, Louth, Cavan, Monaghan 046 907 6400 North County Dublin 01 882 3414 North Dublin City 01 816 0334 Dublin North-East 01 882 3413 HSE Dublin Mid Leinster: South Dublin City 01 463 2800 Dublin South East/Wicklow 01 274 4297 Wicklow, Kildare 01 201 4296 Longford 1800 242 505 Laois, Offaly, Westmeath 057 935 7800 Web: www.hse.ie Hearing Loss Ireland Tel: 01 817 5700 Email: info@hearinglossireland.ie Web: www.hearinglossireland.ie Home Instead Senior Care LoCall: 1890 989 755 Email: info@homeinstead.ie Web: www.homeinstead.ie I Independent Age Tel: 051 399 989 Web: www.independentage.org FAMILY CARER GUIDEBOOK 2017 113
Ingenuity Are you over 50 and have you an Idea that you would like to explore further? What is Ingenuity? Sponsored by Bank of Ireland, Ingenuity is a Start your Own Business programme targeted at individuals over the age of 50. The programme is led by ISAX (Ireland Smart Ageing Exchange) in partnership with the local Dublin Enterprise Offices and is specifically tailored to meet the needs of the more mature adult. The eight week programme includes workshops, bespoke mentoring and excellent networking opportunities. Who is it for? This programme is ideal for you if you: Are 50+, or nearly there! Have gained deep industry or sector specific expertise accumulated over a life time of work Have the basis of a good new business idea Would enjoy the autonomy of being your own boss and the challenge of starting your own enterprise What do I need to do to sign up? Apply now using application form available on-line www.isax.ie or For more information call Antoinette Golden at ISAX- 0863882178 ISAX (Ireland Smart Ageing Exchange) is an independent network of industry academia and government agencies focused on fast-tracking the R&D and commercialisation of innovations for the global smart ageing economy. To find out more, visit www.isax.ie
Useful Contacts Irish Association of Pension Funds Tel: 01 661 2427 Web: www.iapf.ie Irish Heart Foundation Tel: 1800 25 25 50 Web: www.irishheart.ie Irish Hospice Foundation Tel: 01 679 3188 Web: www.hospicefoundation.ie Irish League of Credit Unions Tel: 01 614 6700 Web: www.creditunion.ie Irish Osteoporosis Society Tel: 1890 252 751 Web: www.irishosteoporosis.ie Irish Patients Association Tel: 01 272 2555 Web: www.irishpatients.ie Irish Rural Link Tel: 090 648 2744/648 2745 Web: www.irishrurallink.ie Irish Wheelchair Association Tel: 01 818 6400 Email: info@iwa.ie Web: www.iwa.ie M MABS (Money Advice & Budgeting Service) Helpline: 0761 07 2000 Web: www.mabs.ie Mental Health Ireland Helpline: 01 284 1166 Web: www.mentalhealthireland.ie MS Ireland Tel: 1850 23 32 33 Web: www.ms-society.ie Muintir na Tire Tel: 062 51163 Email: info@muintir.ie Web: www.muintir.ie My Home from Home Web: www.myhomefromhome.ie N National Adult Literacy Agency Tel: 1800 20 20 65 Web: www.nala.ie National Council for the Blind LoCall: 1850 33 43 53 Web: www.ncbi.ie National Immunisation Office Tel: 01 867 6108 Web: www.immunisation.ie Nursing Homes Ireland Tel: 01 429 2570 Web: www.nhi.ie P Parkinsons Association of Ireland Freephone: 1800 359359 Email: info@parkinsons.ie Web: www.parkinsons.ie FAMILY CARER GUIDEBOOK 2017 115
Useful Contacts Pieta House Tel: 1800 247 247 Web: www.pieta.ie Pensions Authority Tel: 01 613 1900 Web: www.pensionsauthority.ie Pensions Ombudsman Tel: 01 6766002 Web: www.pensionsombudsman.ie Sustainable Energy Ireland LoCall: 1850 376 666 Web: www.seai.ie T Third Age Tel: 046 955 7766 Web: www.thirdageireland.ie S Samaritans FreeCall: 116 123 Web: www.samaritans.org SeniorCare.ie Web: www.seniorcare.ie Senior Help Line LoCall: 1850 440 444 Web: www.thirdageireland.ie Sonas apc Tel: 01 260 8138 Web: www.sonasapc.ie St. Francis Hospice, Dublin Tel: 01 832 7535 Web: www.sfh.ie St. Vincent De Paul Head Office Tel: 01 838 6990 Web: www.svp.ie 116 FAMILY CARER GUIDEBOOK 2017
Directory Directory Carlow Hospitals District Hospital Carlow...059 9136300 Health Centres Carlow Community Services, Athy Road, Carlow General Number... 059 9136526 Bagenalstown... 059 9721721 Borris...059 9773187 Carlow...059 9136300 Clonegal...053 9377369 Hacketstown...059 6471319 Leighlinbridge...059 9721452 Myshall...059 9157633 Rathvilly... 059 9161299 Tullow... 059 9151426 Citizen Information Centres Carlow CIC... 076 1075130 Tullow CIC Outreach... 059 9151059 Social Protection Offices Bagenalstown...059 9722940 Carlow...059 9170170 Tullow... 059 9152500 Opticians Martin O Brien... 059 9141195 O Briens Opticians, Unit 1, 3 Barrack Street, Carlow Town Lorraine Kearney...059 9723914 Kearney Opticians, Kilree Street, Bagenalstown Bernard Jennings...059 9143808 Jennings Opticians, 2 Dublin Street, Carlow Town County Council Offices Carlow County Council...059 9170300 Go For Life Centre Martha Jane Duggan (Local Sports Partnership)...059 9136247 Nursing Homes Beechwood Nursing Home...059 9722366 Rathvindon, Leighinbridge Borris Lodge Nursing Home...059 9773112 Borris Hillview Convalescence & Nursing Home... 059 9139407 Tullow Road FAMILY CARER GUIDEBOOK 2017 117
Directory Riverdale Nursing Home...0599159299 Ballon Cavan Hospitals Cavan General Hospital...049 4376000 Lisdarn, Cavan St Felim s Hospital...049 4331900 Cathedral Road, Cavan Health Centres Health Centres in Cavan/Monaghan Cavan Community Services, Lisdaran, Cavan General Number...049 4361822 Bailieborough...042 9675540 Ballybay...042 9741157 Ballinagh...049 4337217 Ballyconnell... 049 9525510 Ballyhaise...049 4338132 Ballyjamesduff... 049 8544281 Belturbet...049 9522288 Carrickmacross... 042 9661597 Castleblayney...042 9740462 Clones...047 51207 Clontibret...047 80884 Cootehill... 049 5552331 Gowna... 043 83254 Killashandra...049 4334767 Kilnaleck...049 4336494 Kingscourt...042 9679800 Lisdaran...049 4361822 Scotstown...047 89657 Shercock...042 9669208 Smithboro...047 57438 Stradone...049 4330722 Swanlinbar...049 9521574 Tullyvara... 042 9743116 Health Centres in Sligo/Leitrim & West Cavan Aclare...071 9181282 Ballinafad, Public Health Nurse...087 2488180 Ballinamore...071 9644353 Ballymote...071 9183104 Blacklion...071 9853218 Carrick-on-Shannon...071 9650300 Carrigallen...049 4339797 Castlebaldwin...087 2488180 Cliffoney...071 9166160 Collooney...071 9130662 Coolaney...071 9167547 Curry...094 9254748 Dromahair...071 9164215 Dromod... 071 9658702 Dromore West...096 47095 Dowra...071 9643125 Drumkeeran...071 9648043 Drumshanbo...071 9641105 Drumcliffe/Grange...071 9173011 Easkey...096 49022 Enniscrone...096 36292 Geevagh...071 9647103 Glenfarne...071 9853229 Gurteen...071 9182817 Kiltyclogher...071 9854071 Kinlough...071 9843013 Manorhamilton...071 9855788 Mohill...071 9631900 Newtowngore...049 4339009 Riverstown...071 9165182 Skreen...071 9166634 Tubbercurry...071 9185967 Citizen Information Centres Cavan CIC...0761 075200 118 FAMILY CARER GUIDEBOOK 2017
Directory Bailieborough Outreach...0761 075200 Ballyconnell Outreach...0761 075200 Kingscourt Outreach...0761 075200 Loughan House Prison Outreach...0761 075200 Virginia Outreach...0761 075200 Social Welfare Services Office Bailieborough...042 9666480 Cavan...049 4331909 Opticians Ian G McLeish...042 9698841 I & V McLeish Optometrists, Church Street, Kingscourt, Co. Cavan Gerardine Sheehan...049 4331722 Gerardine Sheehan Optometrist, 77 Main Street, Cavan Town County Council Cavan County Council...049 4378300 Go For Life Centre Colm Casey (HSE)...049 4360401 Nadine Crotty (Local Sports Partnership)...049 4378582 Nursing Homes Castlemanor Nursing Home...049 4327100 Billis, Drumalee Esker Lodge Nursing Home... 049 4375090 Esker Place, Cathedral Road Sheelin Nursing Home...049 8540414 Tonagh Mount Nugent St Joseph s Nursing Home...049 8547012 Lurgen Glebe, Virginia Clare Health Centres Clare Community Services, St Joseph s Hospital, Ennis General Number...065 686 3555/6 Carrigaholt...065 9058205 Clarecastle...065 6829488 Ennis...065 6828525 Kildysart...065 6832012 Kilkee...065 9056381 Kilmihil...065 9050155 Kilrush...065 9054200 Lisdoonvarna...065 7074194 Scariff...061 921286 Shannon...061 718400 Sixmilebridge...061 369427 Kilmaley...065 6839747 G.P....065 6839748 Hospitals Cahercalla Private Community Hospital & Hospice...065 6824388 Cahercalla, Ennis Ennis General Hospital...065 6824464 Ennis Ennistymon District Hospital...065 7071622 Lahinch Road, Ennistymon CLARE 2nd Floor, 5 Carmody St Business Park, Ennis, Co. Clare Tel: 065 679 7507 Liam Toland: 087 2380258 Email: liam.toland@homeinstead.ie FAMILY CARER GUIDEBOOK 2017 119
Directory Raheen Community Hospital...061 923007 Raheen St Joseph s Hospital...065 6840666 Ennis Citizen Information Centres Cancer Support Centre Outreach... 076 1075260 Ennis CIC... 076 1075260 Ennistymon Outreach... 076 1075260 Killaloe/Ballina Family Resource Outreach Centre...061 374741 Kilrush CIC...076 1075310 Lisdoonvarna Outreach... 076 1075260 Shannon CIC...076 1075370 Social Welfare Services Offices Ennis...065 6829899 Ennistymon...065 7072528 Kilrush...065 9080030 Tula...065 6831908 Opticians Linda Brannigan...065 6868800 Eye Candy Opticians, 25 Abbey Street, Ennis Louise Cremin Brogan...065 6828088 Louise Cremin Brogan Opticians, Maurers, 26 O Connell Street, Ennis Morgan Cahill...065 6843455 Cahill Opticians, 3 Cabey s Court, Parnell Street, Ennis Riona Grogan...061 376118 Grogans Pharmacy & Opticians, Main Street, Ballina, Killaloe Gregory Gilna... 065 7072407 Gilna Optimetrists Ltd, Church Street, Ennistymon County Council Clare County Council...065 6821616 Go For Life Centre John Sweeney (Local Sports Partnership)...065 6865434 Anne Costello (HSE)...069 61430 Nursing Homes Cahercalla Community Hospital...065 6824388 Cahercalla Road, Ennis Carrigoran House...061 368100 Newmarket-on-Fergus St Dominic Savio Nursing Home...065 7081555 Liscannor St Theresa s Nursing Home...065 9052655 Leadmore East, Kilrush Cork Hospitals Bandon Community Hospital... 023 41403 Bandon Bantry General Hospital... 027 50133 Bantry Bon Secours Hospital...027 4542807 College Road, Cork Castletownbere Community Hospital...027 70004 Castletownbere, Beara Clonakilty Community Hospital Mount Carmel... 023 8833205 Clonakilty Cork University Hospital... 021 4546400 Wilton Fermoy Community Hospital... 025 31300 Tallow Road, Fermoy, Kanturk 120 FAMILY CARER GUIDEBOOK 2017
Directory Macroom Community Hospital... 026 41002 Macroom Mallow General Hospital... 022 21251 Mallow Mercy Hospital...021 4271971 Grenville Place Midleton Community Hospital... 021 4631516 Midleton St Joseph s Community Hospital...029 70003 Millstreet Mount Alvernia Hospital...022 21405 Mallow Our Lady s Hospital... 021 4541901 Lee Road, Shanakiel Schull Community Hospital... 028 28120 Colla Road, Schull Mater Private Hospital... 021 6013200 CityGate Skibbereen Community Hospital...028 21677 South Infirmary Victoria Hospital... 021 4926100 Old Blackrock Road, Cork St Finbarr s Hospital...021 4966555 Douglas Road, Cork St. Joseph s Hospital Mount Desert... 021 4541566 Lee Road, Cork City St Mary s Orthopaedic Hospital...024 92106 Youghal Citizens Information Centres Ballincollig Outreach...076 1076950 Bandon Outreach... 076 1078390 Bantry CIC... 076 1078390 Bishopstown/Wilton Outreach...076 1076950 Blackpool CIC...076 1076890 Blackrock CIC... 076 1076930 Carrigaline CIC... 076 1076940 Charleville Outreach...076 1078000 Citizens Information Phone Service... 0761 07 4000/Lo-Call: 1890 777121 Cobh CIC...076 1077960 Cork City Centre CIC...076 1077960 Cork Prison Outreach...076 1077950 Douglas Library...076 1077950 Dunmanway Outreach... 076 1078390 Fermoy CIC...076 1077970 Hollyhill/Knocknaheeny CIC... 076 1076850 Immigrant Support Service..076 1076890 Kinsale Outreach... 076 1076940 Macroom CIC...076 1078430 Mallow CIC...076 1078000 Mayfield CIC...076 1076880 Midleton Outreach... 076 1078040 Millstreet Outreach... 022 20162 Mitchelstown CIC... 076 1078030 NLN Hollyhill Outreach...076 1076950 CORK South City, East, South 4 Nessan House, Riverview Business Park, Bessboro Road, Blackrock, Cork Tel: 021 500 2190 Fax: 021 500 2209 Noeleen Cronin: 086 8490374 Email: noeleen.cronin@homeinstead.ie FAMILY CARER GUIDEBOOK 2017 121
Directory NLN Model Farm Road Outreach...076 1076950 St Finbarr s Day Hospital...076 1076950 Youghal CIC... 076 1078040 Social Protection Offices Clonakilty... 023 8821210 Cobh...021 4908010 Cork City...021 4806800 Dunmanway... 023 45250 Fermoy...025 49010 Kinsale...021 4702910 Macroom... 026 20110 Mallow...022 30934 Midleton... 021 4621200 Newmarket... 029 22110 Skibbereen...028 40300 Youghal... 024 25020 Health Centres Health Centres in North Cork North Cork Community Services, Gouldshill House, Mallow General Number...022 30200 Ballydesmond Community Welfare Officer...064 51144 Buttevant, Public Health Nurse...022 23388 Charleville Community Welfare Officer...063 81618 Charleville Public Health Nurse PHN...063 21024 Family Resource Centre Doneraile, Public Health Nurse..022 2442 Fermoy Community Welfare Officer...025 49779 Fermoy, Public Health Nurse PHN...025 49779 Rathealy Road Glanworth, Public Health Nurse...025 38111 Kanturk...029 20700 Kanturk Community Welfare Officer...029 50709 Kanturk Public Health Nurse...029 20704 Kanturk Physiotherapy Clinic... 029 50944 Kilworth...025 27111 Kiskeam...029 76486 Mallow Community Welfare Officer...022 44914/5 Mallow Public Health Nurse... 022 30200 Mallow Podiatry Department... 022 31836 Millstreet Public Health Nurse...029 70409 Mitchelstown Courthouse Community Welfare Officer...025 84238 Michelstown Public Health Nurse... 025 24563 Newmarket Community Welfare Officer...029 60131 Rockchapel Community Welfare Office...029 69044 Health Centres in Cork North Lee North Lee Community Services, Floor 2, Abbeycourt House, George s Quay General Number...021 4965511 Ballymacoda...024 98301 Ballyvourney... 026 45341 Ballingeary Community Welfare Officer...021 4506577 Blackpool Community Welfare Officer...021 4506577 Blarney... 021 4385220 Blarney Community Welfare Officer... 021 4385220 Carrigtwohill...021 4883367 122 FAMILY CARER GUIDEBOOK 2017
Directory Castlemartyr...021 4667354 Churchfield Community Welfare Office...021 4301105/4301121 Cloyne...021 4652436 Coachford...021 7334467 Cobh Bishop Street...021 4811270 Cobh Bishop Street, Community Welfare Officer...021 4812478 Cobh Bishop Street, Public Health Nurse... 021 4814314 Cobh Medicentre Public Health Nurse... 021 4814103 Dillons Cross Community Welfare Officer... 021 4552264 Farranree Community Welfare Officer... 021 4302184 Farranree Rents Office...021 4309053 The Glen, 204 Comeragh Park...021 4506913 Grattan Street... 021 4273088 Grattan Street Community Welfare Office... 021 4278948/4274508 Inchigeela Community Welfare Officer...026 20651 Kilmurray...021 7336122 Macroom...026 20650 Mayfield Old Youghal Road, Community Welfare Officer...021 4501578 Mayfield...021 4501578 Mayfield Old Boys School Rents Office...021 4505157 Midleton...021 4631436 Midleton Community Welfare Officer... 021 4631163 Riverstown Community Welfare Officer... 021 4821055 Riverstown Public Health Nurse... 021 4822307 Rylane Community Welfare Officer...026 20651 St Mary s Orthopaedic...021 4301076 St Mary s Orthopaedic Community Welfare Officer...021 4395630 Youghal, Catherine Street...024 92727 Health Centres in Cork South Lee Cork South Lee Community Services, Floor 3, Abbeycourt House, George s Quay, Cork...021 4965511 Ballincollig...021 4872626 Ballinspittle...021 4778219 Ballintemple...021 495511 Ballyphehane...021 4921880 Bandon...023 8842140 Carrigaline...021 4372535 Crosshaven...021 4831062 Douglas...021 4893581 Kinsale... 021 4772407 Mahon...021 4357014 Passage West... 021 4841628 Shanbally... 0214378288 Viaduct...0214341208 CORK North City & North Cork 37/38 Thomas Davis Street, Blackpool, Cork Tel: 021 4307907 021 4217403 Mick O Driscoll: 087 0518783 Email: mick.odriscoll@homeinstead.ie FAMILY CARER GUIDEBOOK 2017 123
Directory Health Centres in West Cork Bantry Marino Street... 027 55150 Bantry Community Welfare Officer...027 50538 Bere Island...027 75003 Cape Clear Nurse Res...028 39109 Castletownbere Public Health Nurse...027 70353 Castletownbere Community Welfare Officer...027 70628 Clonakilty...023 8832764 Clonakilty Community Welfare Officer...023 8833409 Health Centres in West Cork West Cork Community Services, Coolnagarrane, Skibbereen, Co Cork General Number...028 40746 Dunmanway... 023 8855410 Dunmanway Community Welfare Officer...023 8845682 Eyeries...027 74374 Goleen...028 35148 Leap... 028 33255 Schull...028 28688 Skibbereen, Coolnagarrane... 028 40400 Skibbereen Community Welfare Officer...028 21047 Opticians John Thornhill... 022 25163 Thornhill Opticians Medical Hall, Main Street, Kildorrery Thomas C Thornhill...025 85494 Thornhill Opticians, George s Street, Michelstown Sue Ellen Doherty... 024 91118 Suil Eile Optometrists, 125 North Main Street, Youghal Fiona M. Leahy...021 4892011 Leahy Opticians, 3 Douglas Village, Douglas Deirdre Wyley...021 4613048 Wyley-McGrath Opticians, 7 Connolly Street, Midleton Orlagh Burke Opticians...021 4878500 6 Tus Abhaile, Time Square, Ballincollig Jill Farrell...022 70505 Close Cottage, Castletownroche, Mallow John E Daly...021 4277911 Daly Optical Co. Ltd, 77 Oliver Plunkett Street, Cork City Siobhan Corkery...063 81933 Siobhan Corkery Opticians,Main St., Charleville Frank Kennedy...021 4773595 Kennedy s Opticians, Pearse Street, Kinsale Arlene M. McCabe...021 4377985 Blackberry Lodge, Ballyorban, Monkstown, Co Cork Pauline O Mahony... 023 44165 Pauline O Mahony FAOI Optometrist, 7 Birch Vale, Kilbrittain Road, Bandon Mary Kenneally...028 40652 Kenneally Opticians, Off Townsend Street, Skibbereen Mary O Connor...021 4397399 O Connor Poole Opticians, 1 Roxboro Mews, Main Street, Midleton John Forristal...023 8835488 Forristal Opticians Ltd, 1 College Road, Clonakilty T.L Egan...021 4277655 T. L. Egan & Co. Ltd, Optometrists, 5-6 Lavitts Quay, Cork City 124 FAMILY CARER GUIDEBOOK 2017
Directory Leonie Lyons... 021 4501811 Leonie Lyons Optometrist, 7 Bridge Street, Cork City City & County Councils Cork City Council...021 4924000 Cork City Council...021 4276891 Go For Life Centres Jacinta Barry (HSE)...021 4921646 Cork County (Local Sports Partnership)...021 4665081 Nursing Homes Ardsley Nursing Home, Farran...021 7331163 Beaumont Residential Care Ltd... 021 4292195 Woodvale Road, Beaumont Bishopscourt Residential... 021 4885833 Care Ltd, Liskillea, Waterfall Blair s Hill Nursing Home... 021 4304229 Blair s Hill, Sunday s Well Blarney Nursing & Retirement Home... 021 4381631 Killowen, Blarney Bridhaven Nursing Home... 022 22205 Spa Glen, Mallow Brookfield Care Centre... 021 4642112 Leamlara, Carrigtwohill Cahereen Care Centre...026 41280 Condrum, Macroom Care Choice Ballynoe...021 2066279 White s Cross Care Choice Macroom...026 2066279 (formerly Aras Aoibhinn), Gurteenroe, Macroom Care Choice Montenotte...021 2066279 Middle Glanmire Road, Montenotte Cramers Court Nursing Home...021 4770721 Belgooly Deepark House...027 52711 Seafield, Bantry Douglas Nursing Home... 021 4364264 Moneygourney, Douglas Fairfield Nursing Home...028 31881 Quarry Road, Drimoleague Glendonagh Nursing Home...021 4668327 Dungourney Grange Con Nursing Home...021 4385479 Carraigrohane Haven Bay Care Centre...021 4777328 Ballinacubby, Kinsale Maryborough Nursing Home...021 4891586 Maryborough Hill, Douglas Norwood Grange Nursing Home...021 4891586 Ballinora, Waterfall Oaklodge Nursing Home...021 4646080 Churchtown South, Cloyne Padre Pio House Nursing Home...022 23789 Churchtown, Mallow Padre Pio Nursing & Convalescent Home... 021 4841595 Sunnyside, Upper Rochestown Rosenalee Care Centre Ltd...021 4850930 Poulavone, Carrigrohave Bushmount Nursing Home...023 8833991 Clonakilty FAMILY CARER GUIDEBOOK 2017 125
Directory Skibbereen Residential Care Centre...028 23617 Baltimore Road, Skibbereen St Joseph s Nursing Home Bon Secours... 021 4541566 Care Village, Lee Road, Mount Desert St Luke s Home... 021 4359444 Castle Road, Mahon Strawhall Nursing Home...025 31678 Strawhall, Fermoy Teach Altra Nursing Home...029 61166 Scarteen, Newmarket Clanmire Residential Care... 021 4821500 Glyntown, Glanmire Youghal District Nursing Home...024 90280 Gortroe, Youghal Cancer Research Cork Cancer Research Centre... 021 4544400 BioSciences Institute, University College Cork, Cork, Ireland. www.ccrc.ie Breakthrough Cancer Research...1890 998 998 Fernhust Lodge, College Road, Cork, Ireland www.breakthroughcancerresearch.ie Donegal Hospitals Carndonagh Community Hospital...074 9374164 Convent Road, Carndonagh Donegal Community Hospital...074 9721019 Ballybofey Road Dungloe Community Hospital... 074 9521044 Dungloe Killybegs Community Hospital...074 9732044 Donegal Road, Killybegs Letterkenny General Hospital...074 9125888 Letterkenny Lifford Community Hospital... 074 9141033 Lifford Sheil Hospital...071 9851300 College Street, Ballyshannon St Joseph s Hospital...074 9131038 Stranorlar The Medical Centre, Community Hospital... 074 9521933 Dungloe Citizens Information Centres Aranmore Island Outreach... 076 1075430 Ballybofey Outreach... 076 1075530 Ballyshannon CIC...076 1075480 Buncrana CIC...076 1075490 Carndonagh CIC...076 1075500 Donegal Town CIC...076 1075510 Dungloe CIC... 076 1075430 Letterkenny CIC... 076 1075530 Milford CIC...076 1075450 South West Donegal Outreach...076 1075510 Social Welfare Services Offices Ballybofey...074 9130490 Ballyshannon...071 9822030 Buncrana...074 9320070 Donegal Town...074 9740050 Dunganaghy...074 9136153 126 FAMILY CARER GUIDEBOOK 2017
Directory Dungloe...074 9561030 Killybegs... 074 9741011 Letterkenny...074 9160460 Health Centres in County Donegal Donegal Community Services, Isaac Butt House, Ballybofey, Donegal General Number...074 9131391 Adara Health Centre...074 9541548 Ark Medical Centre...074 9128180 Arranmore... 074 9520535 Ballyraine Park...074 9129393 Ballyshannon...071 9851600 Bunbeg... 074 9532445 Buncrana Clinic...074 9364600 Bundoran...071 9841445 Carndonagh...074 9374251 Carrick...074 9739380 Castlefinn...074 9146163 Clonmany...074 9376173 Convoy...074 9147277 Cresslough...074 9138058 Derrybeg... 074 9532334 Doochary...074 9546162 Dunfanaghy...074 9136750 Dungloe... 074 9561031 Dunkineely... 074 9737283 Fahan... 074 9360277 Falcarragh...074 9135491 Glenties...074 9551330 Kilcar...074 9738069 Killybegs...074 9731148 Lifford... 074 9141024 Manorcunningham...074 9157230 Milford... 074 9153144 Mountcharles...074 9735100 Moville...074 9382408 Muff...074 9384067 Newtowncunningham... 074 9156328 Pettigo...071 9861521 Quigley s Point...074 9383036 Ramelton...074 9151468 Raphoe... 074 9145835 Rathmullan... 074 9158322 Scally Practice.. 074 9121955/074 9121017 Letterkenny St Johnston...074 9148479 Stranorlar...074 9131391 Opticians Maire McQuaid...074 9129911 Maire McQuaid, Unit 5A, Courtyard Shopping Centre, Lower Main Street, Letterkenny Andrew J Caulfield... 074 9522359 Caulfield Opticians, 1 Garden Court, Gweedore Road, Dungloe Irene Higgins...074 9374410 Higgins Opticians, 16 Main Street, Carndonagh Edel McCann Opticians...074 9725704 Tir Connaill Street, Donegal Town Brendan McCreesh... 074 9721727 Brady Opticians, Upper Main Street, Donegal Town DONEGAL Aisling House, Ballyraine Road, Letterkenny, Co Donegal Tel: 074 911 3050 Fax: 074 916 8086 Noreen McGlynn: 087 1304652 Email: donegal@homeinstead.ie FAMILY CARER GUIDEBOOK 2017 127
Directory Anne McLaughlin Optometrist... 074 9126526 Robertson Hall, Port Road, Letterkenny Lorcan McGarry...074 9725725 Argus Opticians, Upper Main Street, Donegal Town David Ball Optometrist...074 9122978 52 Main Street, Letterkenny Louis Walsh Optometrist... 074 9121454 Mount Southwell, Letterkenny Jeffrey McLaughlin Optician... 074 9329957 7 Chapel Street, Carndonagh, Inishowen Specsavers...074 9167040 64 Port Road, Letterkenny County Council Donegal County Council...074 9172222 Go For Life Centre Myles Sweeney (Local Sports Partnership)...074 9186713 Geraldine Delorey (HSE)...071 9852000 Nursing Homes Aras Gaoth Dobhair...074 9189084 Meenaniller, Derrybeg, Letterkenny Aras Mhic Suibhne...074 9734810 Laghey, Co Donegal Archview Lodge...074 9160936 Woodlands, Letterkenny Brindley Group Beach Hill Nursing Home...074 9320300 Lisfannon, Fahan, Buncrana Brindley Group Brindley Manor Private Nursing Home...074 91470000 Letterkenny Road, Convoy Harbour Lights Nursing Home...074 9732020 Townasligo, Bruckless Hillcrest House Nursing Home... 074 9122342 Long Lane, Letterkenny St Eunan s Private Nursing Home...074 9103860 Ramelton Road, Letterkenny Dublin Hospitals Adelaide, Meath and National Children s Hospital...01 4142000 Tallaght, Dublin 24 Baggot Street Community Hospital...01 6681577 18 Upper Baggot Street, Dublin 2 Beaumont Hospital...01 8093000 Dublin 9 Cappagh National Orthopaedic Hospital... 01 8140400 Finglas, Dublin 11 Cherry Orchard Hospital...01 6206000 Ballyfermot, Dublin 10 Clonskeagh Hospital...01 2697877 Clonskeagh, Dublin 6 Highfield Hospital...01 8374444 Swords Road, Dublin 9 Incorporated Orthopaedic Hospital of Ireland...01 8332521 Castle Avenue, Clontarf, Dublin 3 James Connolly Memorial Hospital...01 6465000 Blanchardstown, Dublin 15 Leopardstown Park Hospital...01 2955055 Foxrock, Dublin 18 Mater Misericordiae University 128 FAMILY CARER GUIDEBOOK 2017
Directory Hospital...01 8032000 70 Eccles Street, Dublin 7 Mater Private Hospital... 01 8858888 Dublin 7 Mount Carmel Private Hospital...01 4922211 Braemor Park, Churchtown, Dublin 4 National Rehabilitation Hospital...01 2355000 Rochestown Avenue, Dun Laoghaire, Co Dublin Peamount Hospital...01 6010300 Newcastle, Co Dublin Royal Hospital Donnybrook...01 4066600 Morehampton Road, Dublin 4 Royal Victoria Eye and Ear Hospital...01 6644600 Adelaide Road, Dublin 2 Simpsons Hospital...01 2984322 Ballinteer Road, Dundrum, Dublin 14 St Columcille s Hospital...01 2825800 Loughlinstown, Co Dublin St Edmundsbury Hospital...01 6218200 Lucan, Co Dublin St James Hospital...01 4103000 James Street, Dublin 8 St John of God Hospital...01 2771400 St Luke s Hospital...01 4065000 Rathgar, Dublin 6 St Mary s Hospital and Residential School...01 8323056 Baldoyle, Dublin 13 St Michael s Hospital Lower Georges Street, Dun Laoghaire, Co Dublin St Vincent s Hospital...01 8842400 Convent Avenue, Richmond Road, Fairview, Dublin 5 St Vincent s University Hospital...01 2214000 Elm Park, Dublin 4 Stewart s Hospital...01 6264444 Palmerstown, Dublin 20 Tallaght Regional Hospital... 01 41420000 Tallaght, Dublin 24 Citizens Information Centres Balbriggan CIC...076 1077450 Ballyfermot CIC...076 1075000 Ballymun CIC...076 1077320 Ballymun Civic Centre...076 1077330 Beaumont CIC...076 1078150 Blanchardstown CIC... 076 1075040 Cabra Resource Centre...076 1077350 Carmelite CIC...076 1077070 Clondalkin CIC...076 1075100 Connolly Hospital Ash Ward..01 8220449 Connolly Hospital Main Foyer...01 8220449 Donaghmede...076 1077480 Drumcondra CU Outreach...076 1078190 Dublin City Centre CIC...076 1077230 Dublin City North East CIC...076 1077260 Dublin North West CIS...076 1077270 Dublin 12 & 6w CIC...076 1077020 Dundrum CIC...076 1077400 DUBLIN 2, 4, 6, & 8 60 Merrion Road, Ballsbridge, Dublin 4 Tel: 01 667 0911 Fax: 01 667 0912 Karl Schütte: 086 2545759 Email: karl.schütte@homeinstead.ie FAMILY CARER GUIDEBOOK 2017 129
Directory Dun Laoghaire CIC...076 1077400 Finglas CIC...076 1077360 Fr Bedoni Court Senior Citizens...076 1075000 Greenhills Community Centre...076 1077020 Greenhills Credit Union...01 4508002 Harold s Cross Hospice CIC...01 4912544 Inchicore CIC...076 1077170 KARE CIC...076 1077280 Liberties CIC...076 1077180 Lucan/Ballyowen Castle CIC...076 1075090 Malahide CIC...076 1077480 Northside CIC...076 1078190 Omni Park Shopping Centre...01 8477118 Our Lady s Hospital for Sick Children...076 1077020 Palmerstown Information Point...086 0231653 Peamount...076 1075100 Rathmines CIC...076 1077110 Rialto CIC...076 1077180 Ringsend Community Centre... 01 4982999 Skerries CIC...076 1077500 Stillorgan CIC...076 1077440 St James Hospital...076 1077180 St Vincent s Hospital...01 4953760 Swords CIC...076 1077510 Tallaght CIC...076 1078340 Tallaght Hospital Reception Area...01 4143342 Tallaght Square CIC...01 4598415 Social Protection Offices Balbriggan...01 8020050 Ballymun...01 8165100 North Cumberland Street...01 8899202 Kings Inn...01 8899500 Social Protection Offices Dublin 2, Apollo House...01 6369300 Bishop Square...01 4763500 Oisin House, Dublin 2 & 4...01 6369300 Kilbarrack... 01 8063830 Navan Road...01 8823100 Thomas Street, Dublin 8...01 6369330 Ballyfermot...01 6160300 Finglas... 01 8640480 Nutgrove...01 4935266 Blanchardstown...01 8246300 Clondalkin...01 4030000 Tallaght...01 4527019 Dun Laoghaire...02 1800288 Malahide...01 8061040 Health Centres Health Centres in North Dublin Dublin North Central Community Services, Civic Centre, Ballymun, Dublin 11 General Number...01 8467000 Dublin North Community Services, Cromcastle Road, Coolock, Dublin 5 General Number...01 8164200 Balbriggan...01 8834906/8834905 Baldoyle...01 8322483 Darndale...01 8771550 Donabate...01 8436079 Edenmore...01 8480666 Howth...01 8322984 Kilbarrack...01 8391221 Lusk...01 8709019 Malahide...01 8452076 Oldtown...01 8078822 Portmarnock...01 8460311 Raheny...01 8310386 Rush...01 8437463 130 FAMILY CARER GUIDEBOOK 2017
Directory Skerries...01 8494862 Swords...01 890220 Domestic Violence Provides general advice, information and referral service. Referral to these services is through GPs, social workers, public health nurses, A&E, Gardai and family members. Women s Aid provide outreach services from: Swords Health Centre...01 8902200 Coolock Health Centre...01 8164200 Community Welfare Service The Community Welfare Service covers LHO Dublin North; this is a demand-led service for people who have no income or insufficient income and is open to the public via open clinics. Referral is via the Department of Social Welfare, public health nurses, social workers and selfreferral. Contact: Superintendent Community Welfare Officer, Coolock Health Centre...01 8164200 Superintendent Community Welfare Officer, Kilbarrack Health Centre...01 8399543 Health Centres in Dublin North Central Ballymun...01 8467000 Clontarf...01 8539500 East Wall...01 8363422 Killester...01 8313143 Millmount...01 8840920 Larkhill...01 8373796 Marino...01 8333421 North Strand...01 7072300 Summerhill...01 8765200 Health Centres in Dublin North West North West Dublin Community Services, Rathdown Road, Dublin 7 General Number... 01 88250000 Ballygall Road, Finglas...01 8845000 Wellmount, Finglas...01 8567700 Health Centres in Dublin North West Benburb Street...01 6774458/8131 Botanic Avenue...01 8378802/4698 Quarry Road...01 8680762 Corduff...01 8211131 Lisburn Street...01 8730969 Blakestown Road...01 8210703 Roselawn, Castleknock...01 8212666/2064 Health Centres in Dublin South City Dublin South City Community Services, Carnegie Centre, 21-25 Lord Edward Street, Dublin 2 General Number...065 6863555/6 Bride Street...01 4543344 Irishtown... 01 6608629 Rathfarnham...01 4933431 Rathmines...01 4973547 Terenure...01 4904648/4148/9882/4597 Community Welfare Services 01 4904648/4148/9882/4597 Dolphin Barn House...01 4732422 Health Centres in Dublin South East Dublin South East Community Services, Vergemount Hall, Clonskeagh, Dublin 5 General Number...01 2680300 FAMILY CARER GUIDEBOOK 2017 131
Directory Baggot Street Community Hospital... 01 6699300 Ballinteer Avenue...01 2164500 Donnybrook...01 2698997 Dundrum...01 2983116/3200/2698 Ballyogan Health Centre...01 2958997 Health Centres in Dublin South West Dublin South West Community Services, Old Country Road, Crumlin General Number...01 4154700 Brookfield...01 4624299 Cashel Road...01 4555227 Curlew Road...01 4556422/6421 Killinarden, Tallaght...01 4626260 Mary Mercer Centre...01 4585700 Millbrook Lawns...01 4275000 Old Country Road...01 4154700 Parnell Road...01 4542300 Limekilm Lane...01 4506179 Health Centres in Dublin West Ballyfermot...01 6264000 Ballyowen...01 6214388 Boot Road...01 4592549/1558 Cherry Orchard...01 6209500 Deansrath...01 4573957 Inchicore...01 4531978/4700/4701 Lucan...01 6281395 Palmerstown...01 6265588 Rathcoole...01 4589979 Rowlagh...01 6754900 Health Centres in Dun Laoghaire Dun Laoghaire Community Services, Tivoli Road, Dun Laoghaire, Co Dublin General Number...01 2843579 Blackrock...01 2882980/8423/5406 Cabinteely...01 2896195/6197 Dalkey...01 2859291/9233 Dun Laoghaire...01 2808471 Our Lady s Clinic, Patrick Street, (Dental/ Social Work)...01 2808403 Loughlinstown...01 2822122/2463 Sallynoggin...01 2800786/6754 Shankill...01 2820344 Stillorgan...01 2172918 General Number...01 2843579 Blackrock...01 2882980/8423/5406 Cabinteely...01 2896195/6197 Dalkey...01 2859291/9233 Dun Laoghaire...01 2803335 Our Lady s Clinic, Patrick Street, (Dental/Social Work)...01 2808403 Loughlinstown...01 2822122/2463 Sallynoggin...01 2800786/6754 Shankill...01 2820344 Stillorgan...01 2172918 Opticians Thomas Carroll Opticians...01 2986643 3 Pembroke Terrace, Main Street, Dundrum, Dublin 14 Fiona McKenna Opticians...01 8412928 19 Bridge Street, Balbriggan, Co Dublin DUBLIN 1, 3, 5, 7 & 15 7 Marino Mart, Fairview, Dublin 3 Tel: 01 853 5048 Fax: 01 853 3358 Peter Taylor: 087 2983555 Email: peter.taylor@homeinstead.ie 132 FAMILY CARER GUIDEBOOK 2017
Directory Amelia Stein...01 4751275 Stein Opticians, 4 Camden Market, Grantham Street, Dublin 8 Eugene O Reilly Optometrist 75 Palmerstown Drive, Dublin 20 Helen O Brien...01 2780776 The Optical Shop, 9/11 Rock Hill, Blackrock, Co Dublin Derville Pitcher...01 8404258 Eyeswise Opticians, 5 Castle SC, Swords, Co Dublin Norma Judge...01 4005000 Spectacle Parade, 24 Stephen Street Lower, Dublin 2 James Tunney...01 8346599 Tunney Opticians, 4 Main Street, Finglas, Dublin 11 Niall J. Murphy...01 8338682 Niall J Murphy Optometrist, Unit 1 Nolan s SC, Vernon Ave, Clontarf, Dublin 3 Mairead O Leary Opticians... 01 4970516 Unit 2 Swan Centre, Rathmines, Dublin 6 John N. Brophy...01 8363361 Brophy Optometrists, Fairview, Dublin 3 John R Manuel Optometrist...01 8305556 DUBLIN 6w, 10, 12, 14, 16 Unit B09, Nutgrove Enterprise Park, Nutgrove Way, Rathfarnham, Dublin 14 Tel: 01 424 1945 Fax: 01 424 1944 Hugh McGauran: 087 2211400 Email: hugh.mcgauran@homeinstead.ie ann.toland@homeinstead.ie 358 North Circular Road, Phibsboro, Dublin 7 John Quill...01 8312558 157A Killester Avenue, Killester, Dublin 5 Kevin Prendergast...01 4542852 Gilna s Opticians, 31 Thomas Street, Dublin 8 Ian Tighe...01 4548460 Vision Opticians, Head Office, 199 Crumlin Road, Dublin 12 Donal MacNally...01 6769452 MacNally Opticians, Huguenot House, 35-38 St. Stephen s Green, Dublin 2 Henry Maude Optometrist...01 8331056 79 St Lawrence Road, Clontarf, Dublin 3 Kevin Blake Optometrist...01 2803934 27 Elton Park, Sandycove, Co. Dublin Graham P. Day...01 2601866 Crystal Eyes Optometrists, Merrion SC, Merrion Road, Dublin 4 Margaret Barrett Optician...01 8384287 107C New Cabra Road, Dublin 7 Leonard Costello...01 4921335 Costello Ophthalmic Opticians, Sundrive Road, Kimmage, Dublin 12 Diarmuid Keane...01 2895499 Vision Opticians, Cornelscourt, Dublin 18 Joseph O Sullivan... 01 8903040 Swords Eye Centre, The Plaza Centre, Swords, Co Dublin Margaret Boylan...01 6269386/6232550 M M Boylan Opticians, 335 Ballyfermot Road, Dublin 10 Bronwyn D. Headon... 01 8478302 Northside Eyecare, Northside SC, Coolock, Dublin 17 FAMILY CARER GUIDEBOOK 2017 133
Directory Mona B. McGarry...059 9131027/01 6686818 51 Anglesea Road, Dublin 4 Mary Cunningham FAOI...01 4593681 6 Castle Crescent, Clondalkin, Dublin 22 Joseph A. O Connor...01 2808841 O Connor Opticians, Dun Laoghaire SC, Co Dublin Michael Wyley...01 6771334 Dixon Hempentsall, Opticians, 14 Suffolk Street, Dublin 2 Patrick Moore...01 4652258 Patrick Moore Opticians, Ashleaf Centre, Crumlin, Dublin 12 Mary Eustace...01 6760797 Eustace Opticians, 49 Adelaide Road, D2 Alan Fitzpatrick...01 4906675 Fitzpatrick Opticians, 96 Terenure Road East, Terenure, Dublin 6 P J McCartan Optometrist...01 6761279 133 Lower Baggot Street, Dublin 2 P J. O Brien...01 2893932 The Foxrock Optical Centre, Foxrock Village, Dublin 18 DUBLIN 9, 17 & North Co Dublin 2nd Floor, Broadmeadow Hall, Applewood Village, Swords, Co. Dublin Tel: 01 895 0010 Fax: 01 890 1627 Kenneth O Brien: 087 2436186 Email: ken.obrien@homeinstead.ie Tara Shortall: 086 8202659 Email: tara.shortall@homeinstead.ie DUBLIN 11, 15, 20, 22 & DUBLIN WEST Unit 502C, Greenogue Business Park, Rathcoole, Co. Dublin Tel: 01 412 7812 Páraic Curtis: 086 3052002 Email: paraic.curtis@homeinstead.ie Neville Thom Opticians...01 4923272 151 Lr. Kimmage Road, Dublin 6W Madeline O Brien Optometrist...01 4758467 17A Redmond s Hill, Aungier Street, Dublin 2 D Mulvey Opticians Ltd...01 4542306 179 Crumlin Road, Dublin 12 Sally Cronan Optometrist...01 8377566 118 Griffith Avenue, Glasnevin, Dublin 9 Gary E. McGuire Optometrist...01 8321059 802 Howth Road, Dublin 5 Gerard Brady Opticians...01 4758484 12 Upper Camden Street, Dublin 2 Paul Gill Opticians...01 2853227 2 St. Patrick s Road, Dalkey, Co Dublin Jennifer Murphy Optometrist 01 2888843 6 Rock Hill, Main Street, Blackrock, Co Dublin P J Connolly Opticians...01 8344861 1 McKee Avenue, Finglas, Dublin 11 Mark P. Daly... 01 8360664 Daly & Manning Opticians, 6 Upper Drumcondra Road, Dublin 9 Alfred Vize Optometrist... 01 4507581 6 Cromwellsfort Road, Walkinstown Cross, Dublin 12 134 FAMILY CARER GUIDEBOOK 2017
Directory Ciara A. O Sullivan...01 8483094 O Sullivan Optical, Clare Hall SC, Malahide Road, Dublin 17 Harold Eppel, Eppel Opticians...01 4507001 251 Crumlin Road, Crumlin, Dublin 12 City & City Councils Dublin City Council...01 2222222 Dun Laoghaire Rathdown...01 2054700 Fingal County Council...01 8905000 South Dublin County Council...01 4149000 Go For Life Centres Fingal Marion Brown (Local Sports Partnership)...01 8906256 North Dublin Ailis Brosnan (HSE)...01 8823402 South East Dublin Martina O Hanlon (HSE)...01 2014296 South Dublin Caroline Peppard (HSE)...01 4632813 Nursing Homes Aclare House Nursing Home...01 2801345 4/5 Tivoli Terrace South, Dun Laoghaire, Co Dublin DUBLIN 18 & other areas of South East Dublin 3 Brewery Court, Brewery Road, Leopardstown, Blackrock, Co. Dublin Tel: 01 206 8022 Fax: 01 206 8023 David Healy: 087 2427460 Email: david.healy@homeinstead.ie Atladore Nursing Home Upper Glenageary Road, Glenageary, Co Dublin Annabeg House...01 2720201 Meadowcourt, Ballybrack, Co Dublin Ashbury Nursing Home...01 2841266 (The Grange/Gascoigne) Kill of the Grange, Blackrock, Co Dublin Ashford House Nursing Home...01 2809877 6 Tivoli Terrace East, Dun Laoghaire, Co Dublin Beechtree Nursing Home...01 8433634 Oldtown, Co Dublin Belmont House Nursing Home...01 2784393 Galloping Green, Stillorgan, Co Dublin Brymore House...01 8326244 Howth Co Dublin Carysfort Nursing Home... 01 2850780 7 Arkendale Road, Glenageary, Co Dublin Dalkey Lodge Nursing Home...01 2851486 Ardbrugh Road, Dalkey, Co Dublin Fingal House Nursing Home...01 8401545 Spiddal Hill, Seatown West, Swords, Co Dublin Griffeen Valley Nursing Home...01 6249736 Esker, Lucan, Co Dublin Hamilton Park Care Facility...01 6903190 Balrothery, Balbriggan, Co Dublin Harvey Group Harvey Nursing & Convalescent Home...01 2800508 Glenageary, Co Dublin FAMILY CARER GUIDEBOOK 2017 135
Directory Harvey Group, Riverside Nursing Home...01 8408329 Toberburr Road, St. Margarets, Co Dublin Howth Hill Lodge Nursing Home...01 8391440 Thormanby Road, Howth, Co Dublin Lisheen Nursing Home...01 4589426 Stoney Lane, Rathcoole, Co Dublin Lucan Lodge Nursing Home...01 6280555 Ardeevin Drive, Lucan, Co Dublin Glengara Park...01 62806168 Glenageary Road, Dun Laoghaire, Co Dublin Beechfield Manor...01 2824874 Beechfield Manor, Shankill, Co Dublin Marymount Care Centre...01 8204500 Westmanstown, Lucan, Co Dublin Mowlam Rush Nursing Home...01 8709684 Kenure, Skerries Road, Rush, Co Dublin Mowlam Swords Nursing Home... 01 8900089 Mount Ambrose, Swords, Co Dublin Newpark Care Centre...01 8643465 Newpark, The Ward, Co Dublin Newtownpark House...01 2887403 Newtownpark Avenue, Blackrock, Co Dublin Our Lady s Manor... 01 2806993 Bulloch Castle, Dalkey, Co Dublin Silverstream Healthcare Killiney Grove Nursing Home...01 2851855 Killiney, Co Dublin St. Mary s Centre (St. Olivers)...01 2693411 Telford Limited, Merrion Road, Co Dublin Talbot Group Talbot Lodge Nursing Home...01 8462115 Kinsealy Lane, Malahide, Co Dublin Tara Winthrop Private Clinic... 01 8079631 Nevinstown Lane, Pinnock Hill, Swords, Co Dublin St. Monica s Nursing Home... 01 8557523 28-38 Belvedere Place, Dublin 1 Clontarf Private Nursing Home...01 8335455 5 Clontarf Road, Clontarf, Dublin 3 Shrewsbury House Nursing Home...01 8370680 164 Clonliffe Road, Dublin 3 Ailesbury Nursing Home...01 2692289 58 Park Avenue, Sandymount, Dublin 4 Mount Tabor Care Centre...01 2605772 Sandymount Green, Sandymount, Dublin 4 St. John s House...01 2692213 Merrion Road, Dublin 4 Garda Retirement Home...01 8311199 476 Howth Road, Raheny, Dublin 5 St. Gabriel s Nursing Home...01 8474339 Glenayle Road, Edenmore, Dublin 5 Harvey Group Harvey Nursing & Convalescent Home...01 4907764 Terenure, Dublin 6 Missionary Sisters of The Holy Rosary...01 2881708 48 Temple Road, Dartry, Dublin 6 Orwell House...01 4922142 Rathgar, Dublin 6 Queen of Peace Centre...01 4975381 Garville Avenue, Rathgar, Dublin 6 Silverstream Healthcare - Leeson Park Nursing Home... 01 4976500 10 Leeson Park, Dublin 6 Harvey Group Churchview Nursing Home...01 8386987 136 FAMILY CARER GUIDEBOOK 2017
Directory 59-61 New Cabra Road, Dublin 7 Santa Sabina House... 01 8682666 Dominican Sisters, Cabra, Dublin 7 Silverstream Healthcare Croft Nursing Home...01 4542374 Inchicore, Dublin 8 Alzheimer Care Centre Highfield Hospital Group...01 8374444 Swords Road, Whitehall, Dublin 9 Elmhurst Nursing Home Highfield Hospital Group...01 8377130 Ballymun, Dublin 9 Silverstream Healthcare St. Pappins Nursing Home...01 8423474 Ballymun Road, Dublin 9 TLC Centre... 01 8628080 Northwood Pk, Santry, Dublin 9 Beech Lawn House Nursing Home...01 8369622 Drumcondra, Dublin 9 Firstcare Ireland Beneavin Lodge Nursing Home...01 8648577 Glasnevin, Dublin 11 Marian House Nursing Home...01 4064355 Kimmage Manor, Dublin 12 Cedar House Nursing Home (Soc of Sacred Heart)...01 2831024 Mount Anville Road, Dublin 14 Holy Family Residence Little Sisters of the Poor...01 2832455 Roebuck Road, Dublin 14 Bloomfield Care Centre (New Lodge)...01 4950021 Stocking Lane, Rathfarnham, Dublin 16 The Marlay...01 4994444 Kellystown Road, Rathfarnham, Dublin 16 Guardian Healthcare St. Doolagh s Park...01 8477950 Malahide Road, Dublin 17 Cairn Hill Nursing Home... 01 2896885 Westminster Road, Foxrock, Dublin 18 Glenaulin Nursing Home Ltd...01 6264677 Lucan Road, Chapelizod, Dublin 20 Maryfield Nursing Home...01 6264684 Lucan Road, Chapelizod, Dublin 20 St. Joseph s Nursing Home...01 8213888 Mount Sackville, Chapelizod, Dublin 20 Padre Pio Nursing Home... 01 4573339 50-51a Cappaghmore, Clondalkin, Dublin 22 Glencarrig Nursing Home...01 4512620 Firhouse Road, Tallaght, Dublin 24 Kiltipper Woods Care Centre...01 4625277 Kiltipper Road, Dublin 24 Sally Park Nursing Home...01 4526482 Sally Park Close, Firhouse, Dublin 24 Associations Parkinsons Association of Ireland...01 8722234 Freephone:...1800359359 Carmichael House, North Brunswick Street, Dublin 7 Galway Hospitals Bon Secours Hospital...091 757711 Renmore Clifden District Hospital...095 21301 Clifden Merlin Park Regional Hospital...091 751131 Galway Portiuncula Hospital...0909 648200 Ballinasloe FAMILY CARER GUIDEBOOK 2017 137
Directory University College Hospital...091 544544 Newcastle Road Galway Clinic Hospital...091 785100 Doughiska Citizens Information Centres Clifden CIC...076 1077580 Galway CIC...076 1077600 Gort Outreach...087 2035351 Headford Outreach...093 36446/087 0696340 Letterfrack Outreach... 087 1301100 Loughrea Outreach...087 2035351 Oughterard Outreach...087 2035351 Portumna Outreach...087 2035351 Oranmore...087 2035351 Rosmuc CIC...076 1077730 Tuam CIC...076 107740 Social Protection Offices Ballinasloe...090 9631810 Social Welfare Local Office... 090 9642470 Clifden...095 22210 Galway City...091 500800 Gort...091 630210 Loughrea... 091 870000 Tuam... 093 70940 Health Centres Galway Community Services, 25 Newcastle Road, Galway General Number...091 52312 Ahascragh...090 9688634 An Ceathru Rua...091 595202 Adrahan...091 635207 Athenry...091 844679 Aughrim... 090 9673833 Ballinahown...091 593131 Ballinasloe... 090 9642447 Brackernagh... 090 9642447 Ballygar Ballymacward...090 9687722 Ballynakill...091 581247 Camus Health Centre...091 574136 Carna...095 32304 Clifden...095 21102 Clonbur...094 9546174 Craughwell...091 846125 Dunmore...093 38123 Eyrecourt... 090 9675255 Galway City...091 753887 Glennamaddy...094 9659072 Gort...091 631325 Gorteeny...090 9749055 Headford...093 35548 Hollymount...094 9540144 Inishbofin...095 45813 Inishmore... 099 61171 Killimor...090 9676131 Kilmilkin...091 571111 Kiltormer... 090 9627318 Kinvarra...091 637123 Leenane...095 42257 Lettermore...091 551143 Loughrea... 091 847820 Milltown...093 51301 Monivea...091 849047 Mountbellew... 090 9679260 Portumna...090 9741193 Recess...095 34618 Rinvyle...095 43465 Ros Muc...091 574107 Roundstone...095 35851 Spiddal...091 553208 138 FAMILY CARER GUIDEBOOK 2017
Directory Tuam...093 43512/093 24396 Tynagh...090 9745167 Williamstown...094 9643027 Woodford...090 9749051 Opticians Jade Duggan...091 788537 Oranmore Opticians, Oran Town Centre, Oranmore, Co Galway Miriam Kilgarriff...09352433 Vision Care Opticians, Tuam SC, Tuam, Co Galway Ailbhe Ni Raighne...091 850546 Athenry Opticians, 3 McDonalds Lane, Athenry, Co Galway Fergal P. Friel...091 596667 Barna Opticians, Barna Village Centre, Barna, Co Galway Colette Kelly FAOI Optometrists...091 565778 1 Buttermilk Walk, Middle Street, Galway City Emma Lynch...090 9646081 Ballinasloe Opticians, Dunlo Street, Ballinasloe, Co Galway Elizabeth Brogan...093 28290 Fahy s Opticians, Shop Street, Tuam, Co Galway Leo Wall...091 395543 Leo Wall Optometrist, Oirbsen, Monument Road, Menlo, Galway Veronice O Toole...091 739009 Claregalway Eyecare, 72 Cluain Dara, Knocknacarra, Co Galway Elaine O Sullivan...091 386669 Optique Opticians, Briarhill Shopping Centre, Ballybrit, Galway City Patrick J. Kilgarriff...093 28795 Kilgarriff Opticians, Vicar Street, Tuam, Co Galway Andrea Concannon Opticians...091 586748 200 Upper Salthill Road, Salthill, Co Galway Richard Hughes Opticians...091 590010 Corner House, 37 Wood Quay, Galway City Helen Walsh Opticians...091 569 569 4 Middle Street Court, Middle Street, Galway City David Johnston...091 563227 Fallers Opticians, Williamsgate Street, Galway City Anne Salmon...091 563221 Galway Eye Clinic, Galway SC, Headford Road, Galway City Joseph Duane...090 9642148 Duanes Pharmacy & Opticians, Society Street, Ballinasloe City & County Councils City & County Councils...091 536400 Galway County Council...091 509000 Go For Life Centres Paul Gillen (HSE)...091 548323 GALWAY Unit 9G Racecourse Business Park, Suite No. 4, Parkmore, Galway Tel: 091 384 160 Fax: 074 916 8086 Email: galway@homeinstead.ie FAMILY CARER GUIDEBOOK 2017 139
Directory Galway City Jason Craughwell (Local Sports Partnerships)...091 536543 Nursing Homes Caiseal Geal Nursing Home.. 091 757609 Castlegar Carna Nursing Home (Teach Altranais Charna)...095 32854/5 Carna Castleturvin House Nursing Home...091 850800 Castleturvin, Athenry Central Park Nursing Home...093 45231 Clonberne, Ballinasloe Coral Haven Residential Nursing Home...091 791540 Corrandulla Garbally Rest Home...090 9642622 76 Brackernagh, Ballinasloe Greenpark Nursing Home...093 24410 Tullinadaly Road, Tuam Holy Family Nursing Home...090 9676044 Magheramore, Killimor, Ballinasloe Little Flower Nursing Home...091 635449 Labane, Ardrahan Lough Corrib Nursing Home... 093 35778 Headford Mountbellew Nursing Home...090 9679735 Mountbellew Mowlam Kilcolgan Nursing Home...091 776446 Kilcolgan Mowlam Moycullen Nursing Home...091 868686 Ballynahallia, Moycullen Mystical Rose Nursing Home...091 798908 Knockdoemore, Claregalway Portumna Retirement Village...090 9759170 St. Brendan s Road, Portumna Rosemount Nursing Home...091 631847 Gort Rushmore Nursing Home...091 523257 Knocknacarra Sacred Heart Nursing Home Crosspatrick, Johnstown, Co Kilkenny... 056 8831318 St. Columba s Nursing Home...091 525358 Ballinderreen St. David s Retirement Home...091 525358 Gentian Hill, Knocknacarra St. Francis Nursing Home...094 9659230 Kilkerrin, Ballinasloe Stella Maris Nursing Home... 093 41944 Cummer, Tuam Clarenbridge Nursing Home... 091 507884 Ballygarriff, Craughwell Kerry Hospitals Bon Secours Hospital...066 7149800 Strand Street, Tralee Caherciveen Community Hospital...066 9472100 Gurrambawn, Caherciveen Dingle Community Hospital...066 9151455 St Elizabeths, Dingle Kenmare Community Hospital...064 6641088 Kenmare Kerry General Hospital... 066 7184000 Tralee Killarney Community Hospital...064 6631076 Killarney 140 FAMILY CARER GUIDEBOOK 2017
Directory Listowel Community Hospital...068 21022 Listowel St. Finian s Hospital...064 6631022 Killarney St. Columbanus Home...064 6631018 Killarney Citizens Information Centres Caherciveen CIC...076 1077780 Caherciveen Occasional Outreach...076 1077780 Castleisland CIC...076 1077790 Dingle CIC...076 1077800 Kenmare CIC...076 1077810 Kenmare Shopping Centre Outreach...076 1077810 Killarney CIC...076 1077820 Killarney Outreach...076 1077820 Killorglin CIC...076 1077830 Listowel CIC...076 1077840 Listowel Occasional Outreach...076 1077840 Tralee CIC...076 1077860 Social Protection Offices Cahersiveen...066 9473440 Dingle...066 9150060 Kenmare...064 6640050 Killarney...064 6678500 Killorglin...066 9790010 Listowel...068 50030 Tralee... 066 7149500 Health Centres Kerry Community Services Main Office, Rathass, Tralee General Number...066 718 4500 Ardfert...066 7134366 Annascaul...066 915 7227 Ballinskelligs...066 7131388 Ballyduff...058 60289 Ballyheigue... 066 7133355 Ballylongford...068 43111 Brosna...068 44611 Caherciveen...066 9472266 Castleisland...066 7141377 Causeway... 066 7131221 Dingle...066 9152225 Glenbeigh...066 9768239 Gneeveguilla...064 7756383 Kenmare...064 6642414 Kilgarvan...064 6685322 Killarney...064 6631408 Killorglin...066 9761284 Knocknagoshel...068 46297 Listowel...068 21222 Milltown...066 9767113 Rathmore...064 7758169 Sneem...064 6645102 Tarbert...068 36241 Tralee...066 7195676 Waterville...066 9474204 Opticians Vincent O Doherty Opticians...064 6632289 4 New Market Lane, High Street, Killarney Pat O Donoghue...064 6633462 Urban Optics, Scotts Street, Killarnery Clarie Harty Optomotrist, C.H. Chemists... 066 7121331 31 The Mall, Tralee Maureen Murphy Opticians...066 9481983 2 Newmarket Street, Cahersiveen O Domhnaill Opticians...066 9152863 Dingle FAMILY CARER GUIDEBOOK 2017 141
Directory Don Stack...064 6636477 Stack & O Brien Opticians Ltd, New Street, Killarney Jerry B. O Connor...068 21295 O Connors Opticians, 7 Market Street, Listowel O Regan, Tom Dr DRC Ophth...066 7125762 Fairies Cross Medical Centre, Clounalour, Tralee Roger Harty Optometrist... 066 7122633 Boherbee, Tralee Bridget T. Tangney...066 9762655 Tangney Opticians, 13 Upper Bridge Street, Killorglin Specsavers... 066 7120022 31 Castle Street, Tralee...066 7141872 Tangney Opticians, 35 Main Street, Castleisland 20/20 Opticians...066 7190670 107 Rock Street, Tralee County Councils Kerry County Council... 066 7183589 KERRY First Floor, Grosvenor Court, High Street, Killarney, Co Kerry Tel: 076 602 5446/066 719 3350 Tim Healy: 086 6994297 Email: tim.healy@homeinstead.ie Go For Life Centres Anne Culloty (HSE)... 064 6670767 Cora Carrigg (LSP)...066 7184776 Nursing Homes Aras Mhuire Nursing Home...068 21470 Listowel Ashborough Lodge Nursing Home...066 9765100 Milltown Cuil Didin...066 7119090 Skahanagh, Tralee Heatherlee Nursing Home...064 6633944 Lawlors Cross, Tralee Road, Killarney Kenmare Nursing Home...064 6632678 Tir na nog, Tralee Road, Killarney Kilcara House Nursing Home...064 6632678 Killarney Nursing Home...064 6632678 Rock Road, Killarney Lystoll Lodge Nursing Home...068 24248 Listowel Oaklands Nursing Home...068 21173 Derry, Listowel Ocean View Nursing Home...066 7130267 Knockglassmore, Camp, Tralee Our Lady of Fatima Nursing Home... 066 7125900 Tralee Our Lady of Lourdes Nursing Home...064 6643012 Kilcummin, Killarney Riverside Nursing Home... 066 7135210 Abbeydorney St. Joseph s Home...066 9761124 Killorglin 142 FAMILY CARER GUIDEBOOK 2017
Directory St. Joseph s Nursing Home...066 7130134 Kenmare St. Louis Nursing Home... 066 7121891 Clonmore, Tralee Valentia Nursing Home...066 9476415 Valentia Island Kildare Hospitals Clane General Hospital...045 868004 Prosperous Road Naas General Hospital... 045 897221 Naas St Vincent s Hospital... 059 8631614 Athy Citizens Information Centres Alienwood Information Centre CIC...045 870804 Athy CIC...076 1078260 Celbridge Library...076 1078100 Johnstownbridge...076 1078100 Kilcock Community Network...076 1078100 Kildare Town...0761078300 Leixlip Parish Centre...076 1078100 Leixlip Youth & Community Centre...076 1078100 Maynooth CIC...076 1078100 Maynooth College...076 1078100 Monasterevin...076 1078300 Naas CIC...076 1078280 Naas General Hospital...076 1078300 Rathangan...076 1078300 Social Protection Offices Athy...059 8640250 Maynooth...01 6106000 Newbridge...045 446300 Health Centres Kildare West Wicklow Community Services, Poplar House, Poplar Square, Naas General Number... 045 876001 Ballymore Eustace...045 864254 Ballytore... 059 8623184 Carbury...046 9553084 Castledermot... 059 9144429 Celbridge...01 6303100 Clane...045 868625 Johnstown... 046 9541181 Kilcock...01 6287270 Kildare...045 522214 Kill...045 877011 Kilmeage...045 860077 Leixlip...01 6244931 Maynooth...01 6106130 Monasterevin...045 525425 Naas...045 883277 Newbridge...045 446141 Rathangan...045 524438 Opticians Rachel Kelliher...045 535812 Kelliher Opticians, Claregate Street, Kildare Town Natasha Given...045 861627 Given Opticians, Clane Gerard P. Canty...045 449449 G. Canty Opticians, Moorefield Road, Newbridge Michael Mullins...01 6243964 Mullins & Henry Optometrists, 9 Main Street, Leixlip Miriam Porter Optometrist... 01 6271859 Celbridge FAMILY CARER GUIDEBOOK 2017 143
Directory County Councils Kildare County Council...045 980200 KILDARE/LAOIS Main Street, Kilcullen, Co. Kildare Tel: 045 484 623 Fax: 045 482 768 Amanda Bohan: 086 6054999 Email: amanda.bohan@homeinstead.ie Nichola Kennedy FAOI Optometrist...045 484643 Main Street, Kilcullen Kieran D. McHugh...045 521374 McHugh Opticians, The Square, Kildare Town Patricia Kavanagh Optometrist...045 894098 3 Dublin Road, Naas Barry Lawler Optometrist...045 879155 Poplar Square, Naas Colette Norton Opticians, 55 Leinster Street, Athy Oliver Teahan... 045 897029 Teahans Optometrists, 26 North Main Street, Naas Deirdre O Connor...045 881836 Mobile Eyes, 140 Sallins Bridge, Sallins Sarah Young... 059 9164422 Ballycullane House, Athy David Gildea...01 6290370 David Gildea Opticians, Maynooth, Co Kildare Dermot B. Kelly...1850 202066 Kellys Opticians, 14 Edward Street, Newbridge Go For Life Centres Richard Farrell (Local Sports Partnerships)...045 980456 Caroline Peppard (HSE)...01 4632800 Nursing Homes Beech Park...045 534000 Dunmurray East, Kildare Town Brindley Group Mill Lane Manor Private Nursing Home...045 874700 Sallins Road, Naas Craddock Nursing Home... 045 898600 Craddockstown Road, Naas Curragh Lawns Nursing Home...045 481880 Kinneagh, The Curragh Elm Hall...01 6012399 Loughlinstown Road, Celbridge Glenashling Nursing Home... 01 6272694 Oldtown, Celbridge Guardian Healthcare Suncroft Lodge Nursing Home...045 442951 The Curragh Larchfield Park Nursing Home... 045 875505 Monread Road, Naas Lourdsville Nursing Home...045 521496 Athy Road, Kildare Town Moyglare Nursing Home...01 6289022 Moyglare Road, Maynooth Oghill Nursing Home... 01 523513 Monasterevin Parke House Nursing Home...01 6103585 Kilcock Ryevale Nursing Home...01 6244201 Leixlip 144 FAMILY CARER GUIDEBOOK 2017
Directory Kilkenny Hospitals Aut Even Hospital... 056 7775275 Freshford Road Castlecomer District Hospital...056 441246 Castlecomer Lourdes Orthopaedic Hospital...056 7752465 Kilcreene St Canice s Hospital...056 7752341 Dublin Road St Columba s Geriatric Hospital... 056 7724178 Thomastown St Lukes General Hospital...056 7785000 Freshford Road Health Centres Kilkenny Community Services, James Green, Kilkenny General Number...056 7784600 Ballyhale...056 7768608 Ballyragget... 056 8833105 Bennettsbridge... 056 7727256 Callan...056 7725523 Castlecomer... 056 4441542 Clogh... 056 4442189 Freshford... 056 8832261 Gowran...056 7726265 Graiguenamanagh...059 9724495 Marley...059 9724245 Tinnahinch...059 9724267 Inistioge...056 7758465 Johnstown... 056 8831618 Kilkenny...056 7761321 Stoneyford...056 7728377 Kilmacow...051 885283 Mullinavat...051 898217 Paulstown...059 9726314 Rosbercon...051 421653 Thomastown...056 7724302 Urlingford... 056 8831352 Windgap...051 648155 Health Centres in Waterford & Kilkenny Ardmore...024 94280 Ballyduff Upper...058 60289 Bonmahon...051 292124 Cappoquinn...058 54406 Clashmore...024 96103 Dungarvan...058 20900 Dunmore East...051 383347 Glenmore...051 880288 Kereen...024 96446 Kilmacow...051 885283 Kilmacthomas...051 294300 Kilmeaden...051 384220 Knockanore...024 97291 Lismore...058 54716 Lemybrien...051 291172 Mooncoin... 051895163 Mullinavat...051 898217 Old Parish...058 46213 Piltown...051 643116 Portlaw...051 387247 Seskinane...058 56173 Tallow...058 56173 Tramore...051 381724 Some services also operate from Community Buildings: Ballybeg...051 352217 Butler Centre...051 876907 Ferrybank No Landline Kill No Landline FAMILY CARER GUIDEBOOK 2017 145
Directory Catherine O Loughlin (HSE)...056 7761400 KILKENNY/CARLOW Butler Court, Patrick Street, Kilkenny City Tel: 056 7800 508/056 7800 509 Enda Bohan: 086 259 7214 Email: enda.bohan@homeinstead.ie Passage East No Landline An Rinn...058 46116 Stradbally No Landline Citizens Information Centres Callan...056 7755660 Graiguenamanagh...059 9724955 Kilkenny CIC...076 1077910 Mooncoin... 051 896900 Social Protection Offices Kilkenny...056 7720350 Thomastown...056 7754080 Opticians Michael M. Mahony...056 7721029 Mahony s Pharmacy, 23 High Street, Kilkenny City Richard G Dore Optometrist... 056 7721179 42 High Street, Kilkenny City County Councils Kilkenny Borough Council...056 7794500 Go For Life Centres Nicola Keeshan (Local Sports Partnerships)...056 7720870 Nursing Homes Brookhaven Nursing Home...056 8830777 Ballyragget Drakelands House Nursing Home...056 7770925 Drakelands Gowran Abbey Nursing Home...056 7726500 Gowran Mooncoin Residential Centre... 051 896884 Pollerone, Mooncoin Mowlam Archersrath Nursing Home...056 7790137 Archersrath Sacred Heart Nursing Home... 056 8831318 Crosspatrick, Johnstown St. Catherine s Nursing Home... 056 8831318 Freshford Strathmore Lodge Nursing Home...056 7755515 Friary Walk, Callan Laois Hospitals Abbeyleix District Hospital... 057 8731204 Abbeyleix Portlaoise General Hospital...057 8621364 Portlaoise St Brigid s Hospital...057 8646717 Shaen, Portlaoise St Vincent s Geriatric Hospital...057 8644775 Mountmellick 146 FAMILY CARER GUIDEBOOK 2017
Directory Citizens Information Centres Abbeyleix CIC... 076 1075540 Cuisle Centre... 076 1075590 Midland Prison... 076 1075590 Portaloise CIC... 076 1075590 Portlaoise Prison... 076 1075590 Social Protection Offices Portarlington...057 8642110 Portlaoise...057 8678010 Rathdowney...0505 46920 Health Centres Laois Community Services, Dublin Road, Portlaoise General Number.057 8621135 Abbeyleix... 057 8731649/1359/1649 Ballylinan...059 8625108 Borris-in-Ossory...0505 41172/41778 Clonaslee...057 8648033/8170 Durrow... 057 8736585/6133 Emo...057 8646575 Mountmellick...057 8624343 Mountrath... 057 8732422/2203 Portarlington...057 8643377/8623479 Portlaoise...057 8621135 Rathdowney...0505 46276 Stradbally...057 8625415 Opticians John Fogarty...057 8682698 Infocus Optical Ltd, Mercantile House, 52/53 Main Street, Portlaoise Patricia Dunphy Optician... 057 8622838 9 Kelly Park, Portlaoise Elizabeth O Brien Opticians 057 8640964 Main Street, Portarlington Bronagh Sheils Optometrist...057 8620383 100 Main Street, Portlaoise County Councils Laois County Council... 057 8664000 Go For Life Centre Caroline Feehan (Local Sports Partnerships)...057 8671248 Alan Coyne (HSE)...057 9357827 Nursing Homes Ballard Lodge Nursing Home... 057 8661299 Borris Road, Portlaoise Leitrim Hospitals Our Lady s Hospital...071 9855123 Manorhamilton St Patrick s Hospital...071 9620011 Carrick-on-Shannon Citizens Information Centres Ballinamore Outreach...1800 727272/071 9640995 Carrick-on-Shannon CIC...076 1075670 Drumshanbo CIC...076 0175680 Manorhamilton CIC...076 1075710 Mohill Outreach...071 9631925 Social Protection Offices Carrick-on-Shannon... 071 9650070 Manorhamilton...071 9820030 Health Centres in Sligo/Leitrim & West Cavan Aclare...071 9181282 Public Health Nurse...087 2488180 Ballinaglera...071 9643411 Ballinamore...071 9644353 FAMILY CARER GUIDEBOOK 2017 147
Directory Ballymote...071 9183104 Blacklion...071 9853218 Carrick-on-Shannon...071 9650300 Carrigallen...049 4339009 Castlebaldwin...087 2488180 Cliffoney...071 9166160 Cloghan...074 9133031 Collooney...071 9167547 Curry...094 9254748 Dromahair...071 9164215 Dromod... 071 9658702 Dromore West...096 47095 Dowra...071 963125 Drumkeeran...071 9648043 Drumshanbo... 071 96441105 Drumcliffe/Grange...071 9173011 Easkey...096 36292 Enniscrone...096 36292 Geevagh...071 9647103 Glenfarne...071 9853229 Glengevlin...071 9643078 Gurteen...071 9182817 Kiltyclogher...071 9854071 Kinlough...071 9843013 Manorhamilton...071 9855788 Mohill...071 9631900 Newtowngore... 049 4333317 Riverstown...071 9165182 Skreen...071 9166634 Tubbercurry...071 9185967 Opticians Sylvester McDevitt Optometrist...071 9644021 High Street, Ballinamore Brendan Kieran...071 9620130 Kieran s Pharmacy, Main Street, Carrickon-Shannon County Councils Leitrim County Council...071 9620005 Go For Life Centres Geraldine Delorey (HSE)...071 9852000 Nursing Homes Lough Erril Nursing Home...071 9631520 Mohill Mulross Nursing Home...071 9641165 Kilclare, Carrick-on-Shannon St. Phelim s Nursing Home..071 9164966 Dromahair Limerick Hospitals Limerick Regional Hospital...061 482219 Dooradoyle St Camillus Hospital...061 326677 Shelbourne Road St Ita s Hospital...069 62311 Newcastlewest St John s Hospital...061 415822 St John s Square St Nessan s Regional Orthopaedic Hospital...061 397276 Croom Citizens Information Centres Croom Outreach...061 311444 Kilmallock CIC... 076 1075770 Limerick CIC...076 1075780 Newcastle West CIC...076 1075820 Social Protection Offices Kilmallock...063 20900 Limerick City...061 414799 Newcastle West...069 20100 148 FAMILY CARER GUIDEBOOK 2017
Directory Health Centres Health Centres in Limerick Limerick Community Services, Ballycummin Avenue, Raheen Business Park, Limerick General Number...061 483 754 Abbeyfeale...068 31309 Annacotty...061 331710 Askeaton...061 398233 Ballylanders...062 46849 Bruff...061 382218 Caherconlish...061 351899 Cappamore...061 381371 Castleconnell... 061 377656 Croom...061 397206 Doon...061 380031 Foynes...069 65500 Glin...068 34305 Kilmallock...063 98192 Limerick City... 061 410988 Health Centre, Bishop Street...061 417054 Ballynanty Health Centre, Kileely Road... 061 453707 Health Centre, Moycross...061 326010 Roxtown...061 417622 Social Welfare Office Dominic Street...061 212200 Murroe... 061 386299 Newcastle West...069 62155 Oola...062 47845 Rathkeal...069 64308 Health Centres in North Tipperary and East Limerick North Tipperary/East Limerick Community Services, Holland Road, Plassey, Castletroy, Limerick General Number... 061 464 060/1 Ballina...061 376321 Borrisokane...067 27106 Borrisoleigh...0504 51423 Cappamore...061 381034 Cloughjordan...0505 42307 Galbally...062 37072 Littleton...0504 44727 Newport...061 378299 Portroe...067 23466 Rathcabbin... 057 9139043 Rearcross...062 23466 Roscrea...0505 21498 Templemore...050431244 Thurles...0504 23211 Toomevara... 067 26212 Opticians Patrick Hartman... 061 416606 Hartman Optometrists, 2 O Connell Street, Limerick City Michael Fine... 061 417722 Fine s Opticians Ltd, 57 Catherine Street, Limerick City Orlaith M Ryan...061 469310 Vision 2 Opticians, 6 Henry Street, Limerick City Ursula Delaney...061 419548 LIMERICK Unit 8 Steamboat Quay, Dock Road, Limerick Tel: 061 462 070 Fax: 061 462 074 Liam Toland: 087 2380258 Email: liam.toland@homeinstead.ie FAMILY CARER GUIDEBOOK 2017 149
Directory Delaney Opticians, 23 Thomas Street, Limerick City City & County Councils Limerick City Council...061 415799 Limerick County Council... 061 496000 Go For Life Centres Anne Costello (HSE)...069 61430 Limerick City Elaine Barry (Local Sports Partnerships)...061 468542 Limerick County Phelim Macken (Local Sports Partnerships)...061 496428 Nursing Homes Beech Lodge Nursing Home... 063 90522 Kilmallock Road, Bruree Cahermoyle House...069 76105 Eidagh Catherine McAuley...061 315313 Old Dominic Street Corbally House Nursing Home...061 343267 Mill Road, Corbally Mowlam Adare Nursing Home...069 64443 Croagh Mowlam Caherass Nursing Home... 061 600930 Croom Mowlam - The Park Nursing Home...061 332680 Castletroy St. Anthony s Nursing Home...061 384104 Kilduff, Pallesgreen St. Catherine s Nursing Home...069 61411 Newcastle West Thorpes Nursing Home...061 353007 Clarina Longford Hospitals Mount Carmel/St. Josephs Geriatric Hospital... 043 3346211 Dublin Road Citizens Information Centres Aughnacliffe...076 1075890 Ballymahon...076 1075890 Drumlish...076 1075890 Edgeworthstown...076 1075890 Granard...076 1075890 Lanesboro...0761075890 Longford CIC Social Protection Office Longford... 043 3340000 Health Centres in Longford and Westmeath Longford/Westmeath Community Services, Primary Care Unit, St. Loman s Hospital, Mullingar, Co Westmeath General Number...044 939 5506 Athlone...090 6475301 Ballinalee... 043 3323212 Ballymahon...090 6432384 Ballymore...044 9356274 Ballynacargy...044 9373104 Castlepollard...044 9661170 Castletown Geoghegan... 044 9226432 Colehill...044 9357522 Delvin...044 9664256 Drumlish... 043 3324440 Edgeworthstown...043 6671157 150 FAMILY CARER GUIDEBOOK 2017
Directory Granard...043 6686068 Killashee... 043 3341341 Killucan...044 9374120 Kinnegad...044 9375289 Lanesboro... 043 3321832 Longford... 043 3350169 Moate...090 6481165 Mullingar, Longford... 044 9340221 Legga, Aughnacliffe... 049 4335195 Newtowncashel... 043 3325445 Smear Health Centre, Aughnacliffe...043 6684158 County Council Longford County Council... 043 3346231 Go For Life Centres Alan Coyne (HSE)...057 9357827 Nursing Homes Thomond Lodge Nursing Home...090 6438410 Ballymahon Louth Hospitals Drogheda Cottage Hospital...041 9801100 LOUTH/MONAGHAN Unit 1, Tenure Industrial Complex, Tenure, Dunleer, Co. Louth Dermot Bolger: Tel: 041 2132322 or 087 2460148 Email: dermot.bolger@homeinstead.ie Scarlett Street, Drogheda Louth County Hospital...042 9334701 Dublin Road, Dundalk Our Lady of Lourdes Hospital...041 9837601 Drogheda St Joseph s Hospital...041 6853304 Ardee St Mary s Hospital...041 9838680 Dublin Road, Drogheda St Oliver Plunkett Hospital...042 9385403 Dublin Road, Dundalk Citizens Information Centres Ardee CIC...076 1075950 Drogheda CIC... 076 1075940 Dundalk CIC...076 1075950 Social Welfare Services Offices Ardee...041 6853478 Drogheda...041 9838626 Dundalk...042 9392600 Health Centres in Louth Louth Community Services, Dublin Road, Dundalk, Co Louth General Number...042 933 2287 Ardee... 041 6856542 Drogheda Ballsgrove...041 9838574 Drogheda Peter Street... 041 9875700 Carlingford...042 9383040 Castlebellingham...042 29382992 Dunleer...041 6851369 Dundalk St. Alphonsus Health Centre...042 6820009 Dundalk Redeemer Health Centre...042 9389649 Iniskeen...042 9378607 FAMILY CARER GUIDEBOOK 2017 151
Directory Knockbridge Health Centre 042 9384498 Dundalk Muihevnamore...042 9389730 Ravensdale...042 9371325 Termonfeckin...041 9822439 Opticians John Leavy...042 9333660 Leavy Opticians, 90 Clanbrassil Street, Dundalk Malachy O Neill... 042 9333594 Grace & O Neill Opticians, Longwalk Centre, Dundalk Justine McGahon Optometrist... 042 9321833 188 Rathmount, Blackrock, Dundalk Robert McGrath...041 9837491 Crilly & McGrath Opticians, 50 Laurence Street, Drogheda Niamh Keenan...041 9873731 Keenan Optical, Unit 2 Corner Building, Dryer Street, Drogheda County Councils Louth County Council...042 9335457 Go For Life Centres Yvonne Gilsenan (HSE)...046 9076400 Mary Browne (Local Sports Partnerships)...042 932468 Nursing Homes Aras Mhuire Medical Missionaries of Mary... 041 9842222 Beechgrove, Drogheda Arbour Care Carlingford Nursing Home...042 9383993 Dundalk Road, Carlingford Boyne Nursing Home...041 986130 Dowth, Drogheda Dealgan House Nursing Home... 042 9355016 Toberona, Dundalk Guardian Healthcare St. Peter s Nursing Home...042 9382106 Sea Road, Castlebellingham Moorehall Lodge...041 6856990 Hale Street, Ardee Talbot Group Blackrock Abbey Nursing Home... 042 9321258 Blackrock, Dundalk St Francis...042 9358900 Mount Oliver Park, Dundalk Mayo Hospitals Ballina District Hospital...096 21166 Ballina Belmullet District Hospital... 097 81301 Belmullet Mayo General Hospital...094 9042000 Westport Road, Castlebar Sacred Heart Hospital...094 9021122 Pontoon Road, Castlebar Swinford District Hospital... 094 9251102 Swinford Citizens Information Centres Achill Outreach... 076 1076040 Ballina CIC...076 1075990 Ballinrobe Outreach... 076 1076040 Ballyhaunis Outreach...076 107680 Belmullet CIC... 076 1076030 Castlebar CIC... 076 1076040 Charlestown Outreach...076 1075990 Claremorris CIC...076 1076080 Kiltimagh Outreach...076 1075990 152 FAMILY CARER GUIDEBOOK 2017
Directory Westport CIC...076 1076100 Social Protection Offices Achill...098 45050 Ballina... 096 21377 Ballinrobe...094 9520070 Belmullet...097 81029 Castlebar...094 9034280 Claremorris...094 9372500 Swinford...094 9251208 Westport...098 25333 Health Centres in Mayo Mayo Community Services, Westport Road, Castlebar General Number...094 9022333 Achill...098 45215/45295 Aughleam...097 85701 Balla...094 9365564/9365146 Ballina...096 21511 Ballindine...094 9364158/9364142 Ballinrobe...094 9541380 Ballintubber...094 9030758 Ballycastle...096 43058/43339 Ballycroy... 098 49176 Ballyhaunis...094 9630491 Ballyvary...094 9031424 Bangor Erris...097 83486/83146 MAYO Unit 2a, Moneen Industrial Estate, Castlebar, Co Mayo. Oonagh Cox: 094 904 4785 or 086 2440042 Email: oonagh.cox@homeinstead.ie Belmullet...097 82048/81673 Castlebar...094 9022333 Cong...094 9546842/9546347 Charlestown...094 9254635 Clare Island...098 25407 Claremorris...094 93711638/9371196 Crossmolina...096 31400/31450 Finney...094 9541380 Foxford...094 9256189 Geesala...097 86813 Glenamoy...097 86813 Hollymount...094 9540060/9540144 Inishturk...098 45541 Inishbiggle... 098 49176 Kilkelly... 094 9367529/9367182 Killala...096 32088/32177 Kiltimagh...094 9381230 Louisburgh...098 66166 Newport... 098 416 51/41256 Shrule...093 31248 Swinford...094 9251900 Tourmakeady...094 9544006 Westport...098 25885 Opticians Helen O Reilly...096 72100 O Reilly Hughes Opticians, Hill Street, Ballina Siobhan Quinn...094 9028912 Quinn s Opticians, Castle Street, Castlebar Mark Deely Opticians...094 9021562 Market Square, Castlebar Aine Higgins...094 9024115 Mongey H B Opticians, c/o Mongey Opticians, Ellison Street, Castlebar Ciara McHugh Optometrist...094 9542300 New Street, Ballinrobe FAMILY CARER GUIDEBOOK 2017 153
Directory Joseph Gavin Optometrist...096 71266 Garden Street, Ballina Ita Staunton...096 22855 Staunton Opticians, Teeling Street, Ballina County Councils Mayo County Council...0994 9024444 Go For Life Centres Charlie Lambert (Mayo Sports Partnerships)...094 9047256 Paul Gillen (HSE) (Health Promotion)...091 548323 Nursing Homes Abbeybreaffy Nursing Home...094 9025029 Dublin Road (N5), Castlebar Ave Maria Nursing Home...094 9639999 Toereen, Ballyhaunis Blackrocks Private Retirement Home...094 9257555 The Green, Foxford Brindley Group Brookvale Manor Private Nursing Home...094 9631555 Hazelhill, Ballyhaunis Hollymount Nursing Home...094 9540232 Kilrush, Hollymount Moy Ridge Nursing Home...096 21886 Ridgepool Road, Ballina Queen of Peace Nursing Home...094 938279 Churchfield, Knock St. Anne s Private Nursing ` Home...094 9254269 Sonnagh, Charlestown St. Attracta s Nursing Home...094 9254307 Hagfield, Charlestown Ti Aire Private Nursing Home...097 81940 Tallaght Road, Belmullet Ballinamore House Nursing Home...094 9381919 Kiltimagh Meath Hospitals Our Lady s Hospital...046 9021210 Navan St Joseph s Hospital... 046 9431229 Trim Citizens Information Centres Ashbourne CIC...076 1076110 Kells Outreach... 086 7850095 Navan CIC...076 1076150 Trim CIC...076 10761801 Social Protection Offices Navan...046 9077010 Trim...046 9431466 Health Centres Meath Community Services, Dublin Road, Kells General Number...046 9240341 Ashbourne...01 8350535 Athboy...046 9432802 Community Welfare...042 9666480 Ballivor...046 9546077 Clonard...044 9375430 Drumconrath...041 6854370 Dunboyne...01 825 3472 Duleek...041 9823338 Dunshaughlin...01 8024100 154 FAMILY CARER GUIDEBOOK 2017
Directory Enfield... 046 9541185 Kells...046 9240480 Laytown...041 9827012 Nobber...046 9052238 Oldcastle... 049 8541334 Slane...041 9824380 Wilkinstown...046 9054788 Opticians Valerie Kennelly...046 9436223 The Optical Centre, Patrick Street, Trim Hugh Hennelly Optometrist...046 9021432 The Corner House, 26 Trimgate Street, Navan Angela O Neill...046 8255346 M A O Neill Optometrist, Main Street, Dunboyne Chandika Reilly Optometrist...046 9431610 8 Emmet Street, Trim Frank Weldon Optometrist...046 9241376 John Street, Kells Paul O Sullivan...046 8352273 Eyetech Opticians, Ashbourne Town Centre, Ashbourne County Councils Meath County Council...046 9097000 MEATH/CAVAN 1 Emmet Court, Emmet Street, Trim, Co. Meath Tel Meath: 046 9483338 Charlotte Reilly: 087 243 3619 Email: charlotte.reilly@homeinstead.ie Go For Life Centre Mary Murphy (Local Sports Partnerships)...046 9067337 Yvonne Gilsenan (HSE)...046 9076400 Nursing Homes Arbour Care Windfield Nursing Home...01 8255232 Summerhill Road, Dunboyne Guardian Healthcare Gormanstown Wood Nursing Home...01 8414586 Gormanstown Heatherfield Nursing Home...01 8259354 Raynestown, Bushlane, Dunshaughlin Kilbrew Nursing Home...01 8358900 Kilbrew Demesne, Ashbourne Knightsbridge Care Home Barchester...046 9482700 Longwood Road, Trim Mowlam Kilmainhamwood Nursing Home...046 9052070 Kilmainhamwood, Kells Riverview Nursing Home...046 9431857 Dublin Road, Trim Sancta Maria Nursing Home...044 9375243 Parke, Kinnegad Silver Grove Nursing Home...01 8253115 Clonee Silverstream Healthcare Ratoath Manor Nursing Home...01 8256101 St. Colmcille s Nursing Home...046 9249733 Oldcastle Road, Kells St. Elizabeth s Nursing Home...046 9432457 Kells Road, Athboy FAMILY CARER GUIDEBOOK 2017 155
Directory Nursing Homes Talbot Group Redwood Extended Care Facility...01 8412660 Stamullen Talbot Group - St. Clare s Retirement Home...01 8412583 Stamullen Woodlands Nursing Home..046 9028617 Navan Monaghan Hospitals Monaghan General Hospital...047 81811 Monaghan St Davnet s Hospital...046 81822 Monaghan Citizens Information Centres Carrickmacross...042 9661896 Castleblayney...042 9795050 Clones Outreach...047 74708 Monaghan CIC...076 1076230 Social Protection Offices Carrickmacross...042 9661896 Castleblayney...042 9795050 Clones...047 41232 Monaghan...047 30170 Health Centres Monaghan Community Services, Rooskey, Monaghan General Number... 047 30400 Ballybay...042 97411157 Carrickmacross... 042 9661597 Tullyvara... 042 9743116 Castleblayney...042 9740462 Clones...047 51207 Clontibret...047 80884 Scotstown...047 89657 Smithboro...047 57438 Opticians Tiarnach Ronaghan...047 81533 Ronaghan Opticians, 2 Dawson Street, Monaghan Paula Farnan...042 9663633 Farna Opticians, 28 O Neill Street, Carrickmacross Nigel Redmond...047 81792 10 Mill Street, Monaghan County Councils Monaghan County Council...047 30500 Go For Life Centres Michelle Murphy (Local Sports Partnerships)...042 9755126 Colm Casey (HSE)...047 77042 Nursing Homes Arbour Care... 047 51069 Sacred Hearts Nursing Home, Roslea Road, Clones Castleross Nursing & Convalescent Centre...042 9692630 Carrickmacross Drumbear Lodge Nursing Home... 047 84800 Cootehill Road Mullinahinch House...047 72138 Mullinahinch St. Joseph s Nursing Home 042 9741141 Clones Road, Ballybay 156 FAMILY CARER GUIDEBOOK 2017
Directory Offaly Hospitals Tullamore General Hospital... 057 9321501 Arden Road, Tullamore Citizens Information Centres Birr CIC...076 1076280 Clara Community & Family Resource Centre...057 9331928 Edenderry CIC...076 1076280 Tullamore CIC...076 1076290 Social Protection Offices Birr... 057 9169040 Edenderry...046 9733580 Tullamore...057 9325518 Health Centres Banagher...057 9151247 Birr... 057 9120486 Blueball...057 9354044 Borris-in-Ossory...0505 41172 Clara...057 9331242 Cloghan...090 6457119 Clonbullogue...046 97309109 Cloneygowan...057 9343552 Cloughjordan...0505 42307 Daingean...057 93531552 Edenderry...046 9733517 Ferbane...090 6454916 Kilcormac...057 9135030 Kinnity...057 9137061 Moneygall...0505 45272 Rhode...046 9737162 Shinrone...0505 47312 Opticians Aidan Walsh Optometrist... 057 9351673 Columcille House, William Street, Tullamore Patrick Fahey...057 9321540 Chemist & Opthalmic Opticians, Tullamore Paul G. Smitth... 057 9122366 Smith & O Mahony Opticians, 9 O Connell Street, Birr County Councils Offaly County Council... 057 9346800 Go For Life Centre Eamon Henry (Local Sports Partnerships)... 057 9346829 Alan Coyne (HSE)...057 9357827 Nursing Home Carthage Nursing Home...057 9352863 Mucklagh, Tullamore Roscommon Hospitals Roscommon County Hospital...090 6626200 Roscommon Sacred Heart Hospital...0906 626130 Roscommon Citizens Information Centres Boyle CIC...076 1076330 Ballaghadereen Outreach...094 9862565 Castlerea Outreach...094 962404 Castlerea Prison Outreach...094 962404 Four Roads Outreach... 090 6627922 Roscommon CIC... 076 1076380 Social Protection Offices Boyle...071 9662185 FAMILY CARER GUIDEBOOK 2017 157
Directory Castlerea...094 9625075 Roscommon...090 6630930 Health Centres Roscommon Community Services, Lanesboro Road, Roscommon General Number...090 663 7500 Aughrim...071 9637043 Athleague...090 6663329 Ballaghadereen...094 9861386 Ballinlough...094 9640053 Ballydangan...090 9673480 Ballyforan...090 6622250 Boyle...071 9662164 Brideswell...090 6488094 Castlerea...094 9621112 Elphin...071 9635225 Monksland...090 6498050 Strokestown...071 9633721 Roscommon...090 6627140 Optician Sean Keady...094 9862580 Maloney & Keady Opticians, The Square, Ballaghaderreen County Councils Roscommon County Council... 090 6637100 Go For Life Centres Noel Feeley (Local Sports Partnerships)... 090 6630853 Paul Gillen (HSE)...091 548323 Nursing Homes Costelloe Care Nursing Home Vale View... 043 3321361 Ballyleague, Lanesborough Drumderrig Nursing Home... 071 9662561 Boyle Oakwood Nursing Home...094 9861033 Ballaghadereen Shannon Lodge Nursing Home...071 9658667 Rooskey Sonas Care Centre Cloverhill Care Centre...090 6628882 Cloverhill Tearmainn Bhride Nursing Home...090 6488400 Brideswell, Athlone Sligo Hospitals Sligo General Hospital...071 9171111 St John s Hospital...071 9142606 Ballytivnan St Joseph s Private Hospital...071 9162649 Garden Hill Citizens Information Centres Ballymote Outreach... 076 1076390 Sligo CIC... 076 1076390 Tubbercurry Outreach...071 9120433 Social Protection Offices Sligo...071 9148200 Tubbercurry...071 9120040 Health Centres Health Centres in Sligo/Leitrim & West Cavan Sligo, Leitrim, West Cavan Community Services, Manorhamilton, Co Leitrim General Number...071 9820524 Aclare...071 9181282 158 FAMILY CARER GUIDEBOOK 2017
Directory Ballinafad, Public Health Nurse...087 2488180 Ballinaglera...071 9643411 Ballinamore...071 9644353 Callymote...071 9183104 Blacklion...071 9853218 Carrick-on-Shannon...071 9850300 Carrigallen...049 4339797 Castlebaldwin...087 2488180 Cliffoney...071 9166160 Cloghan...074 9133031 Collooney...071 9167104 Coolaney...071 9167547 Curry...094 9254748 Dromahair...071 9164215 Dromod...071 968702 Dromore West...096 47095 Dowra...071 9643125 Drumkeeran...071 9648043 Drumshanbo...071 9641388 Drumcliffe/Grange...071 9173011 Easkey...096 49022 Enniscrone...096 36292 Geevagh...071 9647103 Glengevlin...071 9643078 Kiltyclogher...071 9854071 Kinlough...071 9843013 SLIGO/LEITRIM/ROSCOMMON 44 High Street, Co. Sligo. Oliver McBride: Tel: 071 931 7051 or 087 9317051 Email: oliver.mcbride@homeinstead.ie Manorhamilton...071 9855788 Mohill...071 9631900 Newtowngore...049 4339009 Sligo Primary Care Centre...071 9155124 Health Centres in Sligo/Leitrim & West Cavan Riverstown...071 9165182 Skreen...071 9166634 Tubbercurry...071 9185966 Opticians Deirdre Cooke Optometrist. 071 9170169 Carroll House, 15/16 Stephen Street, Sligo Town Geraldine Guckian...071 9142965 Mulreany Guckian Optometrist, Wine Street, Sligo Town Frank Sweeney... 071 9169090 Sweeneys Opticians, Shell House, Wine Street, Sligo Town County Councils Sligo County Council...071 9156666 Go For Life Centres Deirdre Lavin (Local Sports Partnerships)...071 9161511 Geraldine Delorey (HSE)...071 9852000 Nursing Homes Bailey s Nursing Home (Oughram House)... 071 9185471 Mountain Road, Tubbercurry Mowlam Sligo Nursing Home...071 9147955 Ballytivan FAMILY CARER GUIDEBOOK 2017 159
Directory Sonas Care Centre Ard Na Greine... 096 37840 Enniscrone Summerville Nursing Home...071 9128430 Tipperary Hospitals St. Joseph s Hospital...052 6177000 Clonmel St. Joseph s Hospital...067 31491 Nenagh Hospital of the Assumption...0504 27700 Thurles Citizens Information Centres Carrick-on-Suir Outreach...051 642418 Cashel...086 3616251 Cahir Outreach...086 3616251 Clonmel CIC... 076 1076360 Nenagh CIC...076 1076470 Roscrea CIC... 076 1076480 Templemore Outreach...050 431244 Thurles CIC...076 1076510 Tipperary CIC...076 1076540 Social Protection Offices Cahir...052 7445200 Carrick-on-Suir...051 601190 Cashel...062 64220 Clonmel...052 6125277 Nenagh...067 50902 Roscrea...0505 22840 Thurles...0504 20210 Tipperary Town...062 80068 Health Centres in North Tipperary Ballina...061 376321 Borrisokane...067 27324 Borrisoleigh...0504 51423 Cloughjordan...0505 42307 Newport...061 378299 Roscrea...0505 21498 Templemore...0504 31561 Thurles...0504 23211 Health Centres in South Tipperary South Tipperary Community Services, Western Road, Clonmel General Number...052 77000 Ardfinnan...052 7466134 Ballyporeen...052 7467487 Ballysloe, Thurles... 056 8834341 Bansha...062 54263 Cahir...052 7441044 Cappawhite...062 75126 Carrick-on-Suir...051 645191 Clogheen...052 7465315 Clonmel...052 6177000 Clonmel Community Resource Centre...052 6129636 Emly...062 57200 Fethard... 052 6131251 Killenaule... 052 9156481 Kilsheelan... 052 6133541 Mullinahone...052 9153287 TIPPERARY 71 Liberty Square, Thurles, Co Tipperary Tel: 0504 91100 Fax: 0504 20209 Michael Wright: 083 3581304 Email: michael.wright@homeinstead.ie 160 FAMILY CARER GUIDEBOOK 2017
Directory New Inn, Cahir...052 7462416 Newcastle, Clonmel... 052 6136182 Cashel... 062 70600 Tipperary Town...062 51825 Opticians Margaret C. Sheppard...067 21009 12 McDonagh Street, Nenagh Michael Fitzgerald Optometrist...062 52268 4 Church Street, Tipperary Town Conor G. Fleming... 052 6122532 Fleming Opticians Ltd, 53 Gladstown Street, Clonmel Roy O Connor... 067 33887 Eyesight Opticians, Nenagh Michael Guerin...067 31447 Guerin s Pharmacy Ltd, 7 Mitchell Street, Nenagh Richard H. Major...062 62162 R. H. Major Opticians, 22 Main Street, Cashel Patrick J. Coghlan Optometrist...051 640040 98/99 Main Street, Carrick-on-Suir Fiona Kavanagh Optometrist...0504 22633 Jennings Opticians (Thurles), Thurles Patrick Casey Optometrist...090 6475443 Nenagh County Councils North Tipperary County Council...067 31771/44500 South Tipperary County Council... 052 6134455 Go For Life Centres Anne Costello (HSE)...069 61430 Tipperary North Elaine Cullinane (Local Sports Partnerships)...067 43604 Tipperary South Valerie Connolly (Local Sports Partnerships)...062 64783 Nursing Homes Acorn Lodge...062 64244 Cashel Cottage Nursing Home... 052 6122605 Rivervale Nursing Home... 067 50426 Nenagh Padre Pio Nursing Home... 067 50426 Graiguenoe, Holycross, Thurles Silverstream Healthcare Nenagh Manor Nursing Home...067 34654 Yewstown, Nenagh Waterford Hospitals St. Brigid s District Hospital...051 640025 Carrick on Suir St. Joseph s Hospital...058 20900 Dungarvan St. Partick s Geriatric Hospital...051 848716 John s Hill St. Vincent s District Hospital... 058 41125 Dungarvan Waterford Regional Hospital...051 848000 Dunmore Road Citizens Information Centres Dungarvan CIC...076 1076550 Gladstone Street CIC...076 1076560 Tramore...076 1076580 Waterford CIC...076 1076580 FAMILY CARER GUIDEBOOK 2017 161
Directory Social Protection Offices Dungarvan...058 20540 Lismore... 058 53520 Waterford City...051 356000 Health Centres in Waterford & Kilkenny Waterford Community Services, Cork Road, Waterford General Number...051 842800 Ardmore...024 94280 Ballyduff Upper...058 60289 Bonmahon...051 292124 Cappoquinn...058 54406 Clashmore...024 96103 Dungarvan...058 20900 Dunmore East...051 383347 Glenmore...051 880288 Kereen...024 96446 Kilmacow...051 885283 Kilmacthomas...051 294300 Kilmeaden...051 284220 Knockanore...024 97291 Lismore...058 54716 Lemybrien...051 291172 Mooncoin...051 895163 Mullinavat...051 898217 Old Parish...058 46213 Piltown...051 643116 Portlaw...051 387247 Seskinane... 058 47370 Slieverue...051 832640 Tallow...058 56173 Tramore...051 381724 Some services also operate from Community Buildings: Ballybeg...051 352217 Butler Centre...051 876907 Ferrybank, Waterford Kill Passage East Ring...058 46116 Opticians Eyecatchers...051 873553 Arundel Lane Eyeworks Opticians...051 874387 55 John Street. Kjell Nolke...051 855638 Nolke Opticians, Dunmore Road. Dermot Dougan... 058 43513 Dungarvan Specsavers Ltd, 46 Mary Street, Dungarvan Kolette Enright...058 64016 Eyes On The Road, 9 Garranbane Green, Ballinroad, Dungarvan Marita Kavanagh...051 873258 9 Adelphi Quay, Waterford Major Opticians...051 874392 Clyde HSE, The Quay, Waterford Specsavers...051 877500 City Square, Waterford WATERFORD Unit 3, Cleaboy Business Park, Old Kilmeaden Road, Waterford Tel: 051 333 966 Dungarvan: 058 75298 Fax: 051 333 956 Danette Connolly: 087 6787489 Email: danette.connolly@homeinstead.ie 162 FAMILY CARER GUIDEBOOK 2017
Directory City & County Councils Waterford City Council... 051 309900 Waterford County Council... 058 22000 Go For Life Centres Rosarie Kealy (Local Sports Partnerships)...058 21190 Catherine O Loughlin (HSE)...056 7761400 Nursing Homes Care Choice Dungarvan (formerly Golden Meadows)...058 40200 The Burgery, Dungarvan Drum Hills Nursing Home... 058 43594 Dungarvan Havenwood Retirement Village...051 303800 Ballygunner Killure Bridge Nursing Home...051 870055 Airport Road Maypark House Nursing Home...051 301848 Maypark Lane Mowlam Waterford Nursing Home...051 820233 Ballinakill Downes, Dunmore Road Padre Pio Rest Home... 058 54117 Carrigeen, Cappoquin Rockshire Care Centre...051 831108 Rockshire Road., Ferrybank St. Joseph s Nursing Home...051 833006 Manor Hill Westmeath Hospitals Longford Westmeath General Hospital, Mullingar... 044 9340221 St Vincent s Hospital, Athlone...096 6475301 Citizens Information Centres Athlone CIC...076 1076610 Castlepollard...076 1076660 Kilbeggan... 044 79909 IWA, Clonbrusk Disability Centre...090 6478851 Mullingar CIC...076 1076660 S.W.E.E.T.S...057 9332030 Westmeath Older People s Telephone and Befriending Service...076 1076610 Social Protection Offices Athlone...090 6492066 Mullingar... 044 9334220 Health Centres in Longford & Westmeath Athlone...090 6475301 Ballinalee... 043 3323212 Ballymahon...090 6432384 Ballymore...044 9356274 Ballynacargy...044 9373104 Castlepollard...044 9661170 Castletown Geoghegan... 044 9226432 Colehill...044 9357522 Delvin...044 9664256 Drumlish... 043 3324440 Edgeworthstown...043 6671157 Granard...043 6686068 Killashee... 043 3341341 Killucan...044 9374120 Kinnegad...044 9375289 Lanesboro... 043 3321832 Longford Moate...090 6481165 Mullingar, Longford Rd... 044 9340221 Legga Health Centre FAMILY CARER GUIDEBOOK 2017 163
Directory Aughnacliffe... 049 4335195 Newtowncashel... 043 3325445 Smear Health Centre Aughnacliffe...043 6684158 Opticians Rena Elliot, Elliot Opticians...090 6478782 Athlone Siobhan McManus... 044 9345235 Mullingar Opticians, 6 Dominick Street, Mullingar Orla B Cooney...090 6472883 Cooney s Opticians, The Bawn, Church Street, Athlone Brendan Egan Optician...044 9348813 Mullingar Eilis McManus Opticians...090 6448928 Moate County Council Westmeath County Council 044 9332000 Go For Life Centres Sonia Statham (Local Sports Partnerships)...044 390208 Alan Coyne (HSE)...057 9357827 Nursing Homes Maple Court Nursing Home...044 9662919 Castlepollard Mowlam Moate Nursing Home...090 6482855 Moate Retreat Nursing Home... 090 6472072 Bonavalley, Athlone Sonas Care Centre Cloghanboy...090 6479568 Athlone Wexford Hospitals Gorey District Hospital... 055 9421102 Gorey New Houghton Geriatric Hospital...051 421266 New Ross St John of God Hospital... 053 9233228 Enniscorthy St Johns Geriatric Hospital 054 9233228 Enniscorthy Wexford General Hospital... 053 9142233 Citizens Information Centres Enniscorthy CIC...076 1076690 Gorey CIC...076 1076700 New Ross CIC... 087 9451869 Wexford CIC...076 1076720 Social Protection Offices Enniscorthy... 053 9242900 Gorey...053 9430040 New Ross...051 421693 Wexford... 053 9165400 WESTMEATH/ OFFALY/LONGFORD Marlinstown Office Park, Mullingar, Co. Westmeath Tel (Westmeath/Longford): 044 938 5260 Tel (Offaly): 057 932 3838 Fax: 044 933 4945 Email: jonathan.acton@homeinstead.ie 164 FAMILY CARER GUIDEBOOK 2017
Directory Health Centres Wexford Community Services, Grogan s Road/George Street, Wexford General Number...053 912 3522 Adamstown...053 924 0623 Ballagh... 053 9136411 Bannow...051 561405 Ballindaggin...053 9388808 Blackwater...053 9127255 Bree...053 9247881 Bridgetown... 053 9135142 Bunclody...053 9377285 Camolin... 053 9383113 Campile...051 388301 Castlebridge... 053 9159519 Clonegal...053 9377369 Clonroche... 053 9244213 Enniscorthy... 053 9233465 Ferns...053 9366400 Gorey...053 9421374 Killenagh...053 9427154 Killanne...053 9388808 New Ross...051 421445 Oylgate...053 9138602 Rosslare... 053 9133314 Taghmon... 053 9134492 Wexford... 053 9123522 Brendan Foley Optician... 053 9124558 Wexford Town Larry Morgan...051 421708 Hanly s Pharmacy Ltd, 65 South Street, New Ross Matthew Murphy Optometrist... 053 9122574 70 North Main Street, Wexford Town Mary Donelan Opticians... 053 9422268 Gorey Gerardine Ryan... 053 9122446 Ryan s Medical Eye Centre, 57 The Bull Ring Wexford Town Andrew Kerr Optometrist...053 92338773 Enniscorthy Martin Crowe Opticians... 053 9422156 Gorey County Council Wexford County Council...053 9176500 Go For Life Centres Catherine O Loughlin (HSE)...056 7761400 Fran Ronan (Local Sports Partnerships)... 053 9176688 Opticians Alison Jane Murphy FAOI Optometrist... 053 9142662 70A North Main Street, Wexford Town Regina Duggan... 053 9146555 Vision Care, Wexford Town Lisa Maher... 051 560688 Focus Opticians, Wellingtonbridge John Byrne... 051 426791 Byrne s Opticians, New Ross WEXFORD Unit M, Wexford Enterprise Centre, Strandfield Business Park, Kerlogue, Rosslare Road, Co. Wexford Tel: 053 918 4042 Fax: 053 918 4703 Stephen Conway: 087 7410102 Email: stephen.conway@homeinstead.ie FAMILY CARER GUIDEBOOK 2017 165
Directory Nursing Homes Carlford Nursing Home Ltd...053 9244366 Enniscorthy Cherryfield Nursing Home...053 9427286 Balleygarret Cherrygrove Nursing Home..051 388060 Priesthaggard, Campile, New Ross Kerlogue Nursing Home...053 9170400 Kerlogue Knockeen Nursing Home... 053 9134600 Barntown Lawson House...053 910 8055 Enniscorthy Middletown House Nursing Home... 053 9425451 Gorey Moyne Nursing Home... 053 9425451 Enniscorthy Millhouse Care Centre & Retirement Village New Ross Oakfield Retirement & Nursing Home...053 9425679 Courtown Valentia Nursing Home... 053 9383125 Enniscorthy Wicklow Hospitals District Hospital...0404 67108 Glenside Road, Wicklow Baltinglass... 059 6481255 District Hospital Newcastle Hospital...01 2819001 Greystones Citizens Information Centres Arklow CIC...076 1076750 Bray CIC...076 1076780 Baltinglass Outreach...086 0481880 Blessington Outreach...086 0481991 Carnew Outreach... 053 9426555 Glendalough Outreach...0404 45600 Sunbeam House Services...076 1076780 Wicklow Town CIC... 076 1076840 Social Protection Offices Arklow...0402 20420 Baltinglass...059 6482240 Bray...01 2117900 Wicklow...0404 20440 Health Centres Wicklow Community Services, Glenside Road, Wicklow Town General Number...0404 68400 Arklow...0402 39624 Aughrim...0402 36316 Avoca...0402 35170 Barndarrig...0404 48107 Bray...01 2744100 Carnew... 053 9426196 Delgany...01 2875732 Enniskerry...01 2862017 Greystones...01 2877311 Kilcoole...01 2875090 Knockananna...059 6471111 Newtown...01 28197271 Rathdrum...0404 46231 Roundwood...01 2818481 Shillelagh... 053 9429142 Tinahely...0402 38238 Wicklow...0404 68400 Opticians Nora Wickham Opticians... 01 2873854 166 FAMILY CARER GUIDEBOOK 2017
Directory Greystones David Cullinan...045 891056 Cullinane Opticians, Corner House, Main Street, Blessington Sean Dunne Optometrist...040468544 Supervalu Centre, Wentworth Place, Wicklow Town Ken Willoughby Optometrist...01 2867446 Bray Denis Costello, Costello Opticians...01 2760302 Bray Triona Culliton Optometrist...01 2828358 Bray Shane Duggan Optometrists...0402 31993 Arklow County Councils Wicklow County Council...0404 20100 Go For Life Centres Wicklow West Caroline Peppard (HES)...01 4632813 Rest of Wicklow Martina O Hanlon (HSE)...01 2744200 Dargle Valley Nursing Home...01 2861896 Enniskerry Firstcare Ireland Blainroe Lodge Nursing Home...0404 60030 Blainroe Firstcare Ireland Earlsbrook House Nursing Home...01 2761601 Bray Kinvara House Nursing Home...01 2866153 Bray Kylemore Nursing Home...01 2863255 Bray Roseville Nursing Home...01 2862582 Bray Shannagh Bay Nursing Home...01 2862329 Bray Nursing Homes Aisling House Nursing Home...0402 33843 Arklow Arbour Care Greystones Nursing Home...01 2873226 Church Road, Greystones Asgard Lodge Nursing Home...0402 32901 Monument Lane, Kilbride, Arklow Atlanta Nursing Home... 01 2860398 Bray Costelloe Care Bray Manor Nursing Home...01 2863127 47 Meath Road, Bray WICKLOW 3B Southern Cross Business Park, Bray, Co. Wicklow Tel: 01 276 8122 Fax: 01 276 1558 Seamus Murphy: 086 6013265 Email: seamus.murphy@homeinstead.ie FAMILY CARER GUIDEBOOK 2017 167