Trainee assessment Cleaning Skills Machine scrub hard floors Unit Standard 17265 v4 Level: 3 Credit: 3 Candidate s Name: Assessor s Name: Employer: Date:
Unit Standard 17265 Assessor Notes and Instructions Before the assessment: Confirm the candidate has completed Unit 7442 Ensure you are familiar with the following Health and Safety in Employment Act 1992 Employment Relations Act 2000 Resource Management Act 1991 Discuss the assessment process with the candidate (Pre-assessment Interview) Give the Candidate a copy of Candidate Notes and Instructions, Equipment Checklist and Storage Guide During the assessment Ask questions as required at any time; accurately record the answers Observe the candidate carrying out the following tasks in accordance with the relevant Outcomes of the Unit Standard: Correct equipment chosen to do the task Safety check of equipment Correct protective clothing worn Correct cleaning agent chosen to do the job Equipment and cleaning agents used in accordance with manufacturer's instructions Disposal of soiled cleaning solution At the end of the task check cleaned and stored equipment Safety of occupants was ensured during cleaning operations Check the end result of the cleaning process. Assessor requirements after the assessment Ensure that the Checklist for Pre-Assessment Interview, Question Bank, Marking Schedule and Result Sheet are completed and sent to ITO. Give feedback to candidate Complete Training Record Card for employee file Fill in Appeal form (if required) Trainee assessment issue 2.1 Published Jan 2013 2
Unit Standard 17265 Candidate Notes and Instructions Before the assessment: Meet with the assessor who will explain the assessment process Go through the Pre-assessment Checklist with assessor and sign Read through the Unit Standard Make sure you have the equipment to complete the tasks Read through the Equipment Checklist and Storage Guide During the assessment: Be on time as arranged Answer questions as required Ensure safety of area to be cleaned Choose correct cleaning agent to do the task Check safety of equipment as requested by assessor Wear correct protective clothing Explain method of dilution of cleaning agent Use equipment and cleaning agents in accordance with manufacturer's instructions Carry out required tasks in accordance with the relevant Outcomes of the Unit Standard Complete the task to industry acceptable standard Dispose of soiled cleaning solution Clean and store equipment After the assessment: Receive feedback from Assessor Sign any forms as needed Trainee assessment issue 2.1 Published Jan 2013 3
Checklist for Pre-assessment Interview PROCEDURE Tick When Discussed DISCUSSION POINTS/ACTIONS Purpose: People credited with this unit standard are able to: prepare to machine scrub hard floors; machine scrub hard floors; and complete job related tasks. 1. How will the assessment take place? On-the-job observation of the candidate performing specific tasks as stated in the Assessment Pack for Unit Standard 17265 Questions from Assessment Pack 2. Responsibilities of the Assessor? Discuss the outcomes and evidence requirements of Unit Standard 17265 prior to assessment During the assessment, gather evidence and ask questions required by the Assessment Pack Give candidate a copy of the Candidate Notes and Instructions Discuss any special needs Give feedback to the candidate Discuss the right to appeal 3. Responsibilities of the Candidate? Be prepared with all the necessary equipment, etc, at agreed time and place Obtain approval from management for assessment to take place Confirm availability of site for assessment Meet the requirements for all performance 4. Who will the assessment information go to? criteria listed in the unit standard Result Sheet, Marking Schedule, Question Bank and Pre-assessment Interview Form sent to BSCITO Copy of Record Card retained by Company to be placed on employee's file Copy retained by Assessor Assessor s Name: Assessor s Signature: Date: Candidate s Name: Candidate s Signature: Date: Trainee assessment issue 2.1 Published Jan 2013 4
Question Bank Outcome 1: Prepare to machine scrub hard floors 1 Q. What do you check to ensure your equipment is in good working condition? (a) For a polisher with installock block; (b) For a battery powered scrubber; 2 Q. Where do you place your warning signs? 3 Q. When do you remove signs? 4 Q. What do you do before commencing scrubbing? 5 Q. What precautions do you take to protect your self during task? Trainee assessment issue 2.1 Published Jan 2013 5
Outcome 2: Machine scrub hard floors. 6 Q. How do you ensure scrubbing machine is suitable for task? 7 Q. How do you ensure area is soil free? Outcome 3: Complete job related tasks. 8 Q. How can the scrubbing machine cause damage to furniture, fixtures or fittings? 9 Q. How do you clean and store a scrubbing machine which is battery powered? 10 Q. How do you clean and store a scrubbing machine (installock block)? Trainee assessment issue 2.1 Published Jan 2013 6
Marking Schedule Unit Standard 17265 v4 Machine scrub hard floors Candidate s name Assessor s name Date. Evidence requirements (Unit standard) 1.1 Selected equipment is clean and in working condition. Range: scrubbing machine, scouring pad, scrubbing pad, wringer bucket, mops, dispenser, squeegee, wet vacuum cleaner, transformer or Residual Current Device (RCD). Outcome 1 Prepare to machine scrub floors Judgement statement (What assessor looks for) and (How well or how many) Candidate selects and identifies that the equipment is clean and in working condition (all) Scrubbing machine Scouring pad Scrubbing pad Wringer bucket Mops Dispenser Squeegee Wet vacuum cleaner Transformer or Residual Current Device (RCD) 1.2 Selected equipment is safety checked and non-operational and/or damaged equipment is reported in accordance with industry best practice. Candidate demonstrates or describes (both) Safety check of the vacuum ESC date check How to report damaged and non-operational equipment. 1.3 Warning signs are displayed in accordance with industry best practice. Range: at least one of warning signs, cordons, barriers Candidate selects (1 of) Warning Signs Barrier Cordon Candidate demonstrates (both) Signs visible to public Signs in safe place 1.4 Floor is checked and made ready for scrubbing by the removal of loose soil and dust in accordance with industry best practice. Candidate demonstrates how the area is checked and what must be removed Loose soil and dust 1.5 Dangers of working with electrical equipment in wet conditions are identified and precautions are taken at all times. Range: dry hands during equipment operation, use of transformer or RCD. Candidate identifies the dangers of working with electrical equipment in wet conditions (both) Dry hands during equipment operation Use of transformer or RCD 1.6 Cleaning solution is prepared in accordance with manufacturer s recommendations. Candidate demonstrates preparation of cleaning solution. Trainee assessment issue 2.1 Published Jan 2013 7
Observation statement: Evidence requirement (Unit standard) 2.1 The floor is machine scrubbed and dried in accordance with industry best practice. Range: cleaning solution applied, complete coverage of floor achieved by machine scrubbing, floor rinsed, splash marks removed, floor is dried and dustrolled until free of marks and residue. Outcome 2 Machine scrub hard floors Judgement statement (What assessor looks for) and (How well or how many) Candidate demonstrates that the floor is machine scrubbed and dried (all) Cleaning solution applied Complete coverage of floor achieved by machine scrubbing Floor rinsed Splash marks removed Floor is dried and dustrolled until free of marks and residue Observation statement: Evidence requirement (Unit standard) 3.1 Task is completed without damage or risk to cleaner, public, furniture, fittings and fixtures. Outcome 3 Complete job related tasks Judgement statement (What assessor looks for) and (How well or how many) Candidate demonstrates use of equipment and technique with no visible damage to cleaner, public, furniture, fittings and fixtures. 3.2 Equipment is cleaned, checked and stored in accordance with industry best practice. Candidate demonstrates method of cleaning and storing equipment Scrubbing machine (all) Wiped down Cord wound up Block taken off (If possible) Soiled and clean solutions emptied Scrubbing pad (all) Washed Scrubbed Hung to dry Observation statement: Trainee assessment issue 2.1 Published Jan 2013 8
Result Sheet Unit Standard 17265 v4 Machine scrub hard floors Level 3 (3 credits) RESULT Competent Not yet competent Candidate s Name: Assessor s Name: Employer: Signature: Signature: Date of Assessment: Please provide details of where the assessment took place: Overall notes: Declaration (either) Candidate I confirm that the evidence I have provided in completing this assessment represents my own work. Candidate signature: Date: Assessor The candidate has chosen to complete the questions orally and I have written in their responses. Or Assessor signature: Date: For the credits to be registered on the New Zealand Qualifications Framework, send a copy of this form to: Client Services, Careerforce, PO Box 25 255, Christchurch 8144 Trainee assessment issue 2.1 Published Jan 2013 9