Date: July 2014 Job Title : Therapy Assistant Department : Location : Wilson Centre Reporting To : Therapy Team Leader Direct Reports : None Functional Relationships with : Internal Child Rehabilitation Team Clinic Referral Co-ordinator Children and their families WDHB staff External Clinicians District Health Boards General Practitioners Community Agencies ACC Equipment and resource providers Purpose : To provide an efficient, professional clinical support role and assist the Therapy Team in the provision of child rehabilitation service that is collaborative, responsive to the needs of children and their families and upholds the principles of partnership. Page 1 of 7
Clinical KEY TASKS Support therapy staff in their work with children and their families. EXPECTED OUTCOMES Assistance given in preparation of therapy sessions and in the clearing up afterwards. Support therapy staff e.g. Supervision in the pool area, assistance as required in the casting room, assistance with therapy sessions. Create resources as part of therapy intervention e.g. photos, board maker programme, and home programmes. Videoing of children following guidelines. Downloading and storing digital video programmes. Documentation of interventions with patients is in line with Waitemata DHB policy i.e. accurate and satisfy legal requirements. Correct manual handling techniques are used at all times. Equipment Management Maintenance of equipment, toys, wheelchairs and resources. Therapy equipment, toys, wheelchairs are maintained, and cleaned regularly with hygiene standards being met in accordance with Waitemata DHB policy. Therapy equipment, toys, wheelchairs are checked for safety. Loan equipment is tracked. Specific equipment is made as directed by therapists. Cataloguing of resources occurs. Couriering of parcels. Administration / Clerical Support to Therapists Filing of Correspondence Filing is accurate and timely, ensuring others can access files and relevant information as required. Page 2 of 7
Computer Literacy KEY TASKS Photocopying and Faxing Telephone Enquiries Ordering, Procuring and Processing of Supplies EXPECTED OUTCOMES Electronic documentation. Copy/ Fax/ Scan documents and correspondence as required. Where necessary, calls directed to appropriate person. All calls are dealt with in an efficient, professional manner. Arrange appointments, as necessary, for therapy schedule. This process will be completed in a timely and efficient manner. Use of systems and following processes, which ensure effective communication. General Team meetings are attended as required. Administration support completed as directed by Therapy Team. Respectful and sensitive interaction with children, their families, and staff. Reception duties are undertaken as required by the Therapy Team. Cultural practices are recognized and respected. Confidentiality must be maintained at all times. Additional tasks as instructed by the CRS Team to meet the overall purpose of the position. Responsive to requests. Additional tasks carried out conscientiously. Work practice is maintained within Waitemata District health Board frame work. Work within the Privacy Act, Patient Codes of Rights and Responsibilities. To recognize Individual Responsibility for Workplace Health and Safety under the Health and Safety in Employment Act 1992. Waitemata District Health Board Health and Safety policies are read and understood and relevant procedures applied to their own work activities. Page 3 of 7
KEY TASKS Other additional tasks as instructed by the Therapy Team Leader to meet the overall purpose of the position. EXPECTED OUTCOMES Workplace hazards are identified and reported, including self management of hazards where appropriate. Correct manual handling techniques are used at all times. Health and safety representative for area can be identified and is consulted with as required. Page 4 of 7
Behavioural Competencies Adheres to Waitemata District Health Boards 4 Organisational Values of: Every single person matters, whether a patient / client, family member or a staff member We see our work in health as a vocation and more than a job, We are aware of the suffering of these entrusted to our care. We are driven by a desire to relieve that suffering. This philosophy drives our caring approach and means we will strive to do everything we can to relieve suffering and promote wellness. We need to be connected with our community. We need to be connected within our organisation across disciplines and teams. This is to ensure care is seamless and integrated to achieve the best possible health outcomes for our patients/clients and their families. We seek continuous improvement in everything we do. We will become the national leader in health care delivery. Behavioural Competencies Communicates and Works Co-operatively Is Committed to Learning Is Transparent Is Customer Focused Works in Partnership to Reduce Inequality in Outcomes Improves health Behaviour Demonstrated Actively looks for ways to collaborate with and assist others to improve the experience of the healthcare workforce, patients & their families and the community & Iwi. Proactively follows up development needs and learning opportunities for oneself and direct reports. Communicates openly and engages widely across the organisation. Enacts agreed decisions with integrity. Responds to peoples needs appropriately and with effective results. Identifies opportunities for innovation and improvement. Works in a way that: Demonstrates awareness of partnership obligations under the Treaty of Waitangi. Shows sensitivity to cultural complexity in the workforce and patient population. Ensures service provision that does not vary because of peoples personal characteristics. Work practices show a concern for the promotion of Page 5 of 7
Prevents Harm health and well-being for self and others. Follows policies and guidelines designed to prevent harm. Acts to ensure the safety of themselves and others. Page 6 of 7
PERSON SPECIFICATION POSITION TITLE: Therapy Assistant Minimum Preferred Qualification Word Processing qualification desirable. Minimum 4 years secondary education. Current driver s licence Experience Experience in the use of Word. Previous experience in a health environment preferred. Skills/Knowledge/Behaviour Enjoy working with children and their families. Excellent communication and interpersonal skills. Demonstrates the ability to prioritise workloads and meet deadlines. Flexibility and willingness to learn new systems. Ability to work collaboratively with clinicians and able to work as a team member. High level of literacy and numeracy skills. Page 7 of 7