INTEGRATED PRIMARY HEALTH CARE: THE ROLE OF THE REGISTERED NURSE MPHO DOROTHY MOHALE

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INTEGRATED PRIMARY HEALTH CARE: THE ROLE OF THE REGISTERED NURSE by MPHO DOROTHY MOHALE Submitted in part fulfilment of the requirements for the degree of MASTER OF ARTS IN NURSING SCIENCE at the UNIVERSITY OF SOUTH AFRICA SUPERVISOR: DR L DE VILLIERS CO-SUPERVISOR: MRS LV MONARENG

ii DECLARATION I declare that Integrated primary health care: The role of the registered nurse is my own work and that all the sources that I have used have been indicated and acknowledged by means of complete references and that this work has not been submitted for any other degree at any other institution. MOHALE MD 30.11.2004

iii ACKNOWLEDGEMENTS I want to thank the following persons for their respective contributions to this dissertation: My husband, Kenneth, for his unconditional love, support and encouragement. My two children, Kabelo and Karabo, for their support and understanding. A special thank you to my supervisor, Dr L De Villiers, for her guidance, support and encouragement. My co-supervisor, Mrs LV Monareng, for her support and guidance. My colleagues in the Greater Tzaneen sub-district for their willingness to participate in this study. Nurse managers in the Greater Tzaneen sub-district, the Mopani district and the Limpopo Provincial Office, for taking time off their busy schedules to participate in the study. The Limpopo Province: Department of Health, for giving me permission to conduct the study.

iv ABSTRACT INTEGRATED PRIMARY HEALTH CARE: THE ROLE OF THE REGISTERED NURSE Student: Degree: Department: Supervisor: Joint supervisor: Mohale, Mpho Dorothy Master of Arts In Nursing Science Health Studies, University of South Africa Dr L De Villiers Ms LV Monareng The purpose of this study was to describe and compare the perceptions of the registered nurses and the nurse managers regarding the role of the registered nurse in integrated primary health care. Quantitative, descriptive research was conducted to determine if there were any discrepancies between role perceptions and role expectations. Data collection was done using structured questionnaires. Two groups of respondents participated in the study. The registered nurse group (n=40) provided direct clinical care in integrated primary health care settings. The second group was composed of nurse managers (n=20) managing integrated primary health care services. The findings revealed that there are some areas where there is lack of congruence between the perceptions of registered nurses and nurse managers regarding the functions that registered nurses perform. These differences may result in confusion and role conflict among registered nurses, which can ultimately impede the attainment of integrated primary health care goals. KEY TERMS Comprehensive primary health care; Holistic care; Function; Integrated primary health care; Nurse manager; Perception; Primary health care; Registered nurse; Role.

v TABLE OF CONTENTS 1.1 1.2 1.2.1 1.2.2 1.2.3 1.3 1.3.1 1.3.2 1.4 1.5. 1.5.1 1.5.2 1.5.3 1.5.4 1.6. 1.6.1 1.6.2 1.6.2.1 1.6.2.2 1.7 1.8 1.9 1.10 CHAPTER 1 ORIENTATION TO THE STUDY INTRODUCTION BACKGROUND INFORMATION ABOUT THE RESEARCH PROBLEM The source of the research problem Background to the research problem Research problem AIM OF THE STUDY Research purpose Research objectives SIGNIFICANCE OF THE STUDY DEFINITIONS OF TERMS Integrated primary health care delivery Perception Registered nurse Role FOUNDATIONS OF THE STUDY Metatheoretical assumptions Theoretical framework King s open systems framework King s theory of goal attainment RESEARCH DESIGN AND METHOD SCOPE OF THE STUDY STRUCTURE OF THE DISSERTATION CONCLUSION PAGE 1 1 2 2 6 6 6 7 7 7 7 8 8 8 9 9 9 9 11 12 12 13 13

vi 2.1 2.2 2.2.1 2.2.2 2.2.2.1 2.2.2.2 2.2.3 2.2.4 2.2.5 2.2.5.1 2.2.5.2 2.2.5.3 CHAPTER 2 LITERATURE REVIEW INTRODUCTION PRIMARY HEALTH CARE The concept of primary health care Approaches to primary health care Comprehensive versus selective primary health care Microscopic versus macroscopic (medical versus health) model Goals of primary health care Main characteristics and components of primary health care Principles inherent in the primary health care approach Equity Affordability Accessibility PAGE 14 14 14 15 15 15 15 15 15 16 17 17 2.2.5.4 2.2.5.5 2.2.5.6 2.2.6 2.2.7 2.2.8 2.3 2.3.1 2.3.2 2.3.3 2.3.3.1 2.3.3.2 2.3.3.3 2.3.3.4 2.3.4 Availability Effectiveness Efficiency Primary health care priorities Potential benefits and outcomes Problem areas INTEGRATED PRIMARY HEALTH CARE The concept of integrated primary health care Main goals of integrated primary health care Principles of integrated primary health care Small institutions and populations A manageable number of functions A balanced, comprehensive health care approach with an emphasis on prevention Holistic care Potential benefits and outcome 17 17 18 18 19 19 20 20 20 21 21 21 21 21 21

vii 2.3.5 2.4 2.5 2.5.1 2.5.2 2.5.2.1 Problem areas COMPREHENSIVE HEALTH CARE ROLE The concept role Role changes Consequences and problems associated with a changed role 22 23 24 24 26 26 2.5.2.2 Preparing nurses for role changes 28 2.5.3 The role of the registered nurse: general comments 31 2.5.3.1 The dimensions of the registered nurse s role 31 2.6 PERCEPTION 37 2.7 2.8 ETHICAL ISSUES CONCERNING THE LITERATURE REVIEW CONCLUSION 39 39

viii 3.1 3.2 3.3 3.3.1 3.3.1.1 3.3.1.2 3.3.1.3 3.3.1.4 3.3.2 3.3.2.1 3.3.2.2 3.3.2.3 3.3.2.4 3.3.2.5 3.3.3 3.4 3.5 CHAPTER 3 RESEARCH DESIGN AND METHOD INTRODUCTION RESEARCH DESIGN RESEARCH METHOD Sampling Population Sampling Ethical issues related to sampling Sample Data collection Data collection approach and method Development and testing of the data collection instrument Characteristics of the data collection instrument Data collection process Ethical considerations related to data collection Data analysis INTERNAL AND EXTERNAL VALIDITY OF THE STUDY CONCLUSION PAGE 40 40 41 41 41 41 41 42 42 42 42 42 44 45 45 46 47

ix 4.1 4.2 4.3 4.3.1 4.3.1.1 4.3.1.2 4.3.1.3 4.3.1.4 4.3.2 4.3.3 CHAPTER 4 ANALYSIS, PRESENTATION AND DESCRIPTION OF THE RESEARCH FINDINGS INTRODUCTION DATA MANAGEMENT AND ANALYSIS RESEARCH RESULTS Sample characteristics Age Professional registrations Highest nursing qualifications Years of experience in working in a primary health care setting Clinical functions of the registered nurse Counselling functions of the registered nurse 48 48 49 49 49 50 50 51 51 52 4.3.4 4.3.5 4.3.6 4.3.7 4.3.8 4.4 4.5 Coordinating functions of the registered nurse Managerial functions of the registered nurse Educational functions of the registered nurse Leadership functions of the registered nurse Research functions of the registered nurse OVERVIEW OF RESEARCH FINDINGS CONCLUSIONS 53 56 58 60 61 61 62

x 5.1 5.2 5.3 5.3.1 5.3.2 5.3.3 5.3.4 5.3.5 5.3.6 5.3.7 5.4 5.5 5.6 5.7 5.8 CHAPTER 5 CONCLUSIONS AND RECOMMENDATIONS INTRODUCTION RESEARCH DESIGN AND METHOD SUMMARY AND INTERPRETATION OF THE RESEARCH FINDINGS Clinical functions of the registered nurse Counselling functions of the registered nurse Coordinating functions of the registered nurse Managerial functions of the registered nurse Educational functions of the registered nurse Leadership functions of the registered nurse Research functions of the registered nurse CONCLUSIONS RECOMMENDATIONS CONTRIBUTIONS OF THE STUDY LIMITATIONS OF THE STUDY CONCLUDING REMARKS 63 63 64 64 65 65 66 67 69 70 71 72 74 75 75 LIST OF SOURCES 76

xi Table 1.1 Table 3.1 Table 4.1 Table 5.1 Table 5.2 LIST OF TABLES Structure of the dissertation Chronbach alpha scores Sections of the questionnaires The Spearman s Rho Correlation Coefficient for selected educational functions The Spearman s Rho Correlation Coefficient for selected research functions

xii Annexure A Approval from the university ANNEXURES Annexure B Annexure C Letter seeking consent from the Department of Health: Limpopo Province Letter of approval: Department of Health: Limpopo Province Annexure D Assessment of data collection instrument Annexure E Questionnaire covering letter (for registered nurses) Annexure F Questionnaire covering letter (for nurse managers)