em randum. City Manager 1

- em randum. City Manager 1 F- / TO: The Honorable Mayor and City Council DATE: August 23, 217 SUBJECT: Police Patrol Work Shift Scheduling OBJECTIVE Evaluate over a one-year period the benefits of deployment of a two 12-hour work shift within the Patrol Division of the Police Department as opposed to three 8-hour shifts. Police Chief Volpe and Police Administrative staff will be present at the Planning Session to detail this request. GENERAL INFORMATION The Police Department Patrol Division is currently on a three 8-hour work shift arrangement for patrolling and managing the seven patrol beats established within the City. Attached is an August 16, 217 memorandum from Police Chief Volpe detailing the Police Administration s analysis of moving to a two 12-hour work shift arrangement for a one-year trial period. The trial period would begin in December 217, Deployment Period #1 and end with Deployment Period #13, December 218. Benefits of 12 Hour Work Shift - One of the major benefits of moving to a two 12-hour work shift arrangement is that such may result in the ability to deploy a greater number of services during the 12-hour shift period. The additional deployed officers would be able to perfonn in a multitude of areas, including focused crime-oriented patrol (DUI), focused surveillance, high visibility marked patrol (traffic) and focused high priority enforcement efforts, such as speeding. Provided below is a summary of other factors to consider as the staff has evaluated moving to a two 12-hour work shift arrangement. > 7% of MAP 699 (patrol) members and 85% of MAP 45 (lieutenants and sergeants) members are in support of change. > Of 35 law enforcement agencies in DuPage County, 19 currently use 12-hour shift schedules (54%). > Attracting future police officers - recently first eligible police officer candidate chose another municipality over Wheaton primarily due to shift schedules. > Less likely to fall below minimum staffing because more people are assigned to each shift. (In-house study concluded 8-hour work shift experienced 25% of time meeting minimum staffing while 12-hour work shift had 68% of time meeting minimum staffing.) Administration of scheduling more practical.

> Greater flexibility to conduct training. > Less overtime/forced hire backs. > Potential officer fatigue - studies indicate no statistically significant evidence of increased fatigue or loss of productivity. > Court time unpredictability for 7 p.m. to 7 a.m. officers which could lead to additional court time pay. MOVING FORWARD To effectuate the migration to a 12-hour work shift arrangement for our Patrol Division, the following will need to occur: 1. Develop amending language for future City Council consideration permitting trial 12- hour work shift arrangement for labor union contracts. 2. Finance and Infonnation Technology Departments adjust payroll process to accommodate two 12-hour work shifts; much backroom work is required to properly adjust, document and pay officers accordingly. 3. Develop appropriate measures to document effect of implementing to 12-hour shifts - documented financials and service increase. RECOMMENDATION I concur with the Police Administrative staffs recommendation that the Patrol Division move to a 12-hour shift work schedule for patrol teams on a trial basis starting with Deployment Period #1, 217 and ending with Deployment Period #13, 218. Attachment

TO: City Manager M. Dzugan Week #1: Work: Tuesday through Sunday; off Monday! Tuesday Week #2: Work: Wednesday through Monday; off Tuesday! Wednesday Week #3: Work Thursday through Tuesday; off Wednesday! Thursday Week #4: Work Friday through Wednesday; off Thursday! Friday Week #5: Work Saturday through Thursday: off Friday, Saturday and Sunday Week #6: Work Monday through Friday; off Saturday, Sunday and Monday Deployment Period (DP) in the police department. There are currently 3 shifts to cover below work day! day off schedule for a 6 week period: Currently, our officers work an 8 hour work day with 2 minutes of prep time each day. This equals a total of 166 hours worked for each 28 day work cycle. This is also called a officers are currently on a 6-2;5-3 work day/ day off configuration while working the 3 days off. The days off will change each week until the days off reach Friday. When Friday comes up in the days off rotation, the officer gate Friday, Saturday and Sunday attached schedule). To illustrate this for clarification an officer s schedule follows the off. He or she then works 5 days and gets Saturday, Sunday and Monday off (See the 24 hour day: Day Shift (7a-3P), PM Shift (3P shifts. Working a 6-2;5-3 schedule means the officer works 6 days in a row and gets 2 I 1P), and AM Shift (lip to 7a). Our 3 Teams; 8 hour 6-2/ 5-3 schedule Priority #3) states that Service delivery is effective, efficient and sustainable. Along The City of Wheaton Strategic Priority for Efficient and Effective Services (Strategic with this strategy, providing this effective, efficient and sustainable service must include work shift in a way which would provide for more officers patrolling the city at a reduced using our resources in the most efficient manner. Recently, members of the police department presented a proposal which allows the department to schedule our officers overtimes cost. This proposal, which schedules officers on two (2) 12 hour shift as opposed to the three (3) 8 hour shifts currently used, directly addresses the effective, efficient service Strategic Priority. RE: 12 hour schedule system DA TE: A llgust 16, 217 FROM: QiiefJF. Volpe #8 MEMORANDUM

Repeat Weeks #1 through #6 As noted with the 6-2/ 5-3 schedule, an officer works 6 days in a row (5.4 hours with prep time) 4 weeks in a row. He or she then gets 2 weekends off in a row. One of the major complaints from officers working this schedule is the lack of weekend days off. Officers work 166 hours per every 28 work period. By contract, Officers do not get overtime until they work more than 166 hours. With the 6-2/ 5-3 work schedule there are always at least 3 officers on days off (at times 4) with a work team of 11-13 officers. Currently, the department maintains a minimum deployment of 6 officers on patrol for each shift. If a team has 11 officers and 4 of them are on their days off the team is scheduled to 7 officers. If one officer then calls in sick. or takes any unscheduled time off, the team is at minimum. Under this scheduling system, our work teams are consistently at, or below, minimum. As the attached DP #1 for the 3 teams illustrates, it is difficult to staff officers above minimum. This means less officers on patrol providing service to the community and more overtime dollars spent to keep our shifts at the minimum 6 officers per shift. 4 Teams; 12 Hour Shifts E/ji cti e Service to the conzmunitv Under a 12 Hours shift schedule the patrol division has four (4) total teams with two (2) teams (Team A and Team B) working 7a to 7p and two (2) teams (Team A and Team B) working 7p to 7a. As the attached schedule illustrates, When Team A, 7a to 7p, is working, all team members on that team are scheduled to work. Team B, 7a to 7p, officers are off. As shown, Team A on the Days Team has 1 officers. As they are all scheduled to work the team can absorb several officers not working do to unscheduled leave (sick, injured, FMLA, etc.) and still be above minimum. This equates to more officers available for deployment during the shift with a higher level of effective service to the citizens. Once the patrol beats are covered (6 minimum), the additional deployed officers can perform in a multitude of areas, including: focused crime-oriented patrol (DUI), focused surveillance, high-visibility marked patrol (traffic), and focused highpriority enforcement efforts (speeding). Additional officers working on the street also provides for a more efficient response time to emergency calls. Efficient Service to the Conununitv With 12 hours shift and a 1 officer team, the cost to staff to minimum (6 officers per shift) will be reduced. At this time, whenever a patrol team is below the minimum 6 officers per shift the Sergeant hires officers to work overtime to fill the deficiency. This occurs very frequently. As the 12 hour shift schedule indicates, the team does not go below minimum as frequently, which equates to less hire-back and overtime. It is important to note that under the 12 hour shift schedule an officer works 14 days in a 28 pay period for a total of 168 hours. It is agreed that officers will work 166 hours in a pay

period and their 28 day schedule will include one 1 hour day instead of the usual 12 hours day. This is to keep the hours worked during the pay cycle exactly as it is now. Comparing 8 hours shift to 12 hours shifts As the attached Scheduling Comparison notes with one example, Day Watch for DP #5, 217 scheduled 14 hours of overtime to patrol at the minimum 6. If we were using the 12 hour shift schedule for this DP#5. with the same circumstances (i.e. FMLA, injured officers). 8 hours of overtime would have been used to schedule to the minimum of 6 officers. This, in turn, equates to a much higher percentage of days when the team is above minimum. As noted, the same DP#5, 217 for Day watch (8 hour shifts) indicates 25% of the time above minimum staffing while under the 12 hour shift schedule Day shift (7a to 7p) would be over minimum staffing 68% of the time. While considering the benefit of the proposed 12 hours shifts for our department other DuPage County police departments were polled. Of the 35 law enforcement agencies in DuPage County, 19 currently use the 12 hour shift schedule (54%). The benefits cited by representatives of the 12 hour shift agencies include: More officers working per shift = greater ability to perform more police-related services (i.e. Community Policing) Reduced overtime! forced hire-backs Easier to conduct training during the officer s shift Improved morale! comradery More days off for officer = less time preparing, less cost for travel The detriments cited include: Possible officer fatigue Court time unpredictable for 7p to 7a officers While officer fatigue is cited as a possible detriment to 12 hour shifts, research indicates that error and accident rates were relatively the same for 8 hour and 12 hour shifts. Productivity between the 2 shifts also shows little difference. Additionally, recent studies have shown physical health, social well-being, sleep and family life favors the 12 hour shift for police officers. An overwhelming critical factor in the research is whether the employees participated and! or had input into the decision to move to 12 hours shifts. In this regard, the consideration to move to 12 hour shifts was proactively recommended by MAP 699 (72% of MAP 699 members) and MAP 45 (85% of MAP 45 Sergeants).

Below is a sample of the comparison of 8 hour to 12 hour shift with a past day from the PM Watch schedule: January 11,217 PM WATCH (8 hour schedu1e 13 officer team) 8 Hour Schedule! 13 officers 12 Hour Schedule! 1 officers 3-11 Shift TEAM A Sgt. A OFF Sgt. A Working Sgt. B Working Ofc. 1 OFF Ofc. 1 Working Ofc. 2 Working Ofc. 2 Working Ofc. 3 Working Ofc. 3 Working Ofc. 4 FMLA Ofc. 4 FMLA Ofc. 5 Working Ofc. 5 Working Ofc. 6 Sick Ofc. 6 Sick Ofc. 7 WC Ofc. 7 WC Ofc. 8 OFF Ofc. 8 Working Ofc. 9 Working Ofc. 9 Working Ofc. 1 Working Ofc. 1 Working Ofc. 11 OFF Ofc. 12 Working Ofc. 13 OFF TOTAL Working: 6 7 Analysis: The total number of officers working on the 12 hour Shift, TEAM A, is 7 as compared to the 3-1 1 (PM) Shift which staffs oniy 6. This is due to staggered days off on the 8 hour schedule (4 officers off). Because all team members work the same days and are off the same days on 12 hour shifts, the only team members missing are team members who are sick, injured, or have approved days off The equates to more officers working during the 7am to 7pm shift with the ability to perform more law enforcement related services. Recommendation At this time, I recommend our police department patrol division move to a 12 hour work schedule for the patrol teams on a trial basis, starting DP #1, 218 and ending with DP #13, 218. If either the city or MAP 699 elects to terminate the 12 hour shift schedule at the end of the trial period (13 DP s), the police department with revert back to the work schedule we currently use (6-2/ 5-3; 3 shifts).

she would look into the plan and discuss it with her staff. She frirther related that she discussed this proposal with Payroll Coordinator JoAnna Arrigo and she related that this would spark the officers being moved into our TimePro pay system. PC Arrigo stated that would work with a mock pay period to uncover any potential problems that she does not to bid for work shifts, 166 hour pay period, etc.) the current contract agreement as it refers to 8 hour work days, benefit time, etc. All other agreements and procedures as they relate to schedules will remain in place (i.e. seniority If approved, I will work with both the City of Wheatori and MAP 699 attorneys to amend consistent also makes it easier for payroll to make the transition into TimePro. easier for calculating the overtime for officers. Keeping the 166 hours 28 pay period see at this time. Ms. An-igo stated that making this transition into TimePro could be period of 13 DP s, starting with DP #1 of 218, of the 12 hour shift proposal. I have MAP 699 polled its members and reports a 7% member approval to conduct a trial

,T 2 7.74 V Safety Park DEPLOYMENT PERIOD 1 JAUNUARY 1, 217 THROUGH JANUARY28. 217 DA i.ukr,*4 * ôoymentfeaoo T T! T[T T T 1 1 Th T IY Tff W - 1i * : -- 1 42 348 WT Ti _...._ L4q - - - 354 V V V i6 ii ALL 356 CT T4 ALL 365 ------.-- X -.. -I 1-I I 7 L c.-1 T-4 4. 35 1 - - 1.--- --. -_-, 4i -_-. -_j_flfl ii -r7. Q2 j_2ii ---I-- x -. ALL fl 1351 o HAVES G7688 661667 78L88 778 688 877 778 REED W W w IDATE T 1 7 sj- u T1 W 9 T7 TEY T 1-2-17 - St Charles Range CF - Computer Training Windows 1 WT - Warrant Team Training TR - Simunitlon Training - (Schatz) TI- EFTAIffiNG 12- CITTRAINING T3 - DJOA JUVENILE UPDATE T4 - IATPJ Mock Tra January 8th - McCraw Party Appearance l4hrs - January 21st - Girt Scouts - lpm-3pm

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NIGHTS )EPLOYMEN 9EROD I DEC JAN ri A NIGHTS TEAM 1 749 DATE 31 1 2 3 4 5 6 7 8 9 1 11 12 13 14 15 16 17 18 19 2 21 22 23 24 25 26 27 DAY SU M TU W TH F SA SU M TU W TH F SA SU M TU W TH F SA SU M TU W TH F SA TOTALS 1 2 3 4 S 6 7 8 9 1 T NIG HTS TEAM 2-749 DATE 31 1 2 3 4 5 6 7 8 9 1 1112 13 14 15 16 17 18 19 2 21 22 23 24 25 26 27 DAY SU M TU W TH F SA SU M TU W TH F SA SU M TU W TH F SA SU M TU W TH F SA 2 3 4 5 6 7 8 9 TOTALS

TO: Chief of Police J. Volpe FROM: Deputy Chief W. Murphy DATE: August 1, 217 42% of the time 2 or more above minimum 68% of the time above minimum staffing 25% of the time above minimum staffing 32% of the time at minimum staffing.4 OfficersJ Officers 6 Officers 7 Officers 8 Officers 9 Officers 1 Officers I 36% of the time at minimum staffing 39% of the time below minimum staffing 14 hours of scheduled overtime L Day Watch (7-15) Deployment Period 5 1J Current 8-hour Scheduling DP 5 sync with the different day off pattern. four patrol teams of a 12-hour schedule. The relevant scheduling information was retained in duty, workers compensation, FMLA, and training. Sick time was not added as the data did not comparison, each member of the current patrol shifts was assigned by seniority into one of the creating the 12-hour schedule: approved vacations, approved compensatory time, restricted (5/21/17-6/17/17) from this year and 216 Deployment Periods 5 and 6. To have an accurate completed. The analysis was performed on Deployment Periods 5 (4/23/17-5/2/17) and 6 SUBJECT: Scheduling Comparison A comparison of the current scheduling system and the 12-hour shift scheduling system was 4 Officers F 5 Officers 1 6 Officers 7 Officers 8 Officers 1 9 Officers 1 1 OffAcers L - Watch 9 LLL (15-23) Deployment_Peod 5 MEMORANDUM

- AM Watch (23-7) Deployment Period 5 4 Officers 5 Officers I 6 Officers I 7 Officers I 8 Officers 1 9 Officers 1 Officers oj9j5-25% of the time at minimum staffing 75% of the time above minimum 42% of the time 2 or more above minimum Proposed 12-hour Schedule DP 5 L 4 Officers 5 Officers 8 hours of scheduled overtime 4% of the time below minimum staffing 28% of the time at minimum staffing Days (6-18) Deployment Period 5 68% of the time above minimum staffing 4 J3 j6 Officers 7 Officers S Officers T 9 Officers 1 Officers 36% of the time 2 or more above minimum 4 Officers I S Officers Night Watch (18Q-6)De1oyment Period 5 J6 Officers 17 Officers :JJ :zi z----- ---t-- - jz i_ 4% of the time at minimum staffing 96% of the time above minimum staffing 32% of the time 2 or more above minimum staffing Current 8-hour SchedulinR DP 6 8Officers9Officers 1 Officers Day Watch (7-15) Deployment Period 6 4 Officers Officers 5 48 hours of scheduled overtime 9fficers 6Officersjj Officers BOfficers 9 1 Of hcers 14% of the time below minimum staffing 57% of the time at minimum staffing 29% of the time above minimum staffing 11% of the time 2 or more above minimum

18% of the time at minimum staffing 82% of the time above minimum staffing 43% of the time 2 or more above minimum staffing J 1 75% of the time above minimum staffing 25% of the time at minimum staffing Jo 7 11 7 3 4 Officers 5 Officers 6 Officers 7 Officers 8 Officers 9 OfficeJjOficersi (?rtod5 216 8-hour Scheduling DP 5 46% of the time 2 or more above minimum staffing 82% of the time above minimum staffing.18% of the time at 5 1 13 4 Officers 5 Officers 6 OfficersTOfficers 8 Officers 9 Officers 1 Officers F Nights Watch (18-6) Deployment Period 6 32% of the time 2 or more above minimum staffing 68% of the time above minimum staffing 32% of the time at minimum staffing ZZ - 4Or 1 5 Officers 6 Officers T7 OfficT8 Officers 9 Officers Tio Officers Days (6-18) Deployment Period 6 Proposed 12-hour Schedule DP 6 43% of the time 2 or more above minimum staffing 71% of the time above minimum staffing 29% of the time at minimum staffing 4Officers 5 Officers AM Watch (23-7) Deployment Period 6 : Officers 7Officers9.tficers 9 Officers 1 Officers 4 Officers 5 Officers 6 Officers 7Officersj Officers 9 Officers 1 Offic PM Watch (15-23) Deployment Period 6

32% of the time at minimum staffing 9 j6 5 1 4 Officers 5 Officers 6 OfficerJ 7 Officers iiofficers 9 Officers 1 Officers 21% of the time at minimum JZILZL 4 4 Officers ffficers 6 Officers 7 Officers 8 Officers I 9 OfficeTi Officers 216 Day Watch (7-15) Deployment_Period 6 216 8-hour Scheduling DP 6 46% of the time 2 or more above minimum 96% of the time at minimum staffing 4% of the time at minimum staffing 4Officers5Officers 6 Officers 7 Officers 8 Officers fficers 1 Officers i 42% of the time 2 or more above minimum staffing. 96% of the time above minimum staffing. 4% of the time at minimum staffing 4 Officers j 5 Officers Off3cers 7 Officers Officers 9 Officers 1 Officers 2 216 Proposed 12-hour Sc!iedule DP 5 34% of the time 2 or more above minimum staffing 93% of the time above minimum staffing 7% of the time at minimum staffing 4 Officers S Officers joffice rs jofficers L9fficers JOfficers ho Officers 12 1 j 46% of the time 2 or more above minimum staffing 68% of the time above minimum staffing 36% of the time 2 or more above minimum staffing

25% of the time 2 or more above minimum 24 hours of scheduled overtime I j 4 OfirJiOfficers 6 Qffice7 Officers 8 Officers 9 Officers 1 Officers 216 PM Watch (15-23) Deployment Period 6 1 36% of the time 3 or more above minimum staffing 75% of the time 2 or more above minimum staffing 1% of the time above minimum staffing -o- _- 7 11 6 4 4Officers S Officers 6 Officers 7 Officers B Officers 9 Officers 1 Officers 216 Night Watch (18-6) Deployment Period 6 93% of the time 2 or more above minimum staffing 96% of the time above minimum 4% of the time at minimum staffing O11 14 1 2 4 Officers 5 Officers Officers ç1s8officers9officers 1 Officers 216 Days (6-18) Deployment Period 6 216 Proposed 12-hour Scheduling OP 6 25% of the time 2 or more above minimum staffing 5% of the time above minimum staffing 5% of time at minimum staffing ----------- 52 4 Officers 1 5 Officers 6 Officers 7 Officers TB OfFicrs 9 Officers 1 Officers J - 216 AM Watch (23-7) DepLoyment Peod6 21% of the time 2 or more above minimum staffing 61% of the time above minimum staffing 29% of the time at minimum staffing 1% of the time below minimum staffing 79% of the time above minimum

BLOOMINGDALE NO 4-1OHR BENSENVILLE NO SHIFTS BARTLETT YES AGENCY 12 HR SHIFTS ADDISON YES AURORA NO 4-1OHRSHIFTS httnc! onl _rpi onv nnfln n-pf ii/v! l,r1i -w2rr\tr iitirr1 ci Q/ 7ñ1 7 YES=19 NO16 35 Agnecis 19 Agencies working 12 HOUR SHIFTS WOODRIDGE YES WOOD DALE NO LEMONT YES ITASCA NO DOWNERS GROVE NO DARIEN NO GLENDALE HEIGHTS YES CLARENDON HILLS YES DUPAGE FOREST PRESERVE NO HANOVER PARK YES WINFIELD YES WILLOWBROOK NO WESTMONT YES WEST CHICAGO YES WARRENVILLE YES WAYNE NO VILLA PARK NO ROSELLLE YES ST. CHARLES NO OAK BROOK YES NAPERVILLE YES LISLE YES BURR RIDGE NO CAROL STREAM YES GLEN ELLYN YES HINSDALE YES OAK BROOK TERRACE NO BOLINGBROOK YES ELMHURST NO LOMBARD NO 12 HOUR SHIFTS DUPAGE AGENCIES.xlsx Page 1 of 1