Ministério da Ciência e Tecnologia, Ensino Superior e Técnico Profissional

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Ministério da Ciência e Tecnologia, Ensino Superior e Técnico Profissional

Agenda 1. Presentation Objectives 2. Context: Mozambique Basic Data 3. Components of the MEGCIP Project 4. Activities, Results and Impact: Component I : Technical Assistance Component II : Connectivity Component III : egovernment 5. Evaluation: Key Performance Indicators 6. Conclusion 2

PRESENTATION OBJECTIVES Share the MEGCIP Activities implemented between 2010 and 2016. Share the Results and Lessons Learned during the MEGCIP Project. Present the Impact of the MEGCIP Project. 3

CONTEXT: MOZAMBIQUE BASIC DATA 5/4/2017 Ministério da Ciência e Tecnologia, Ensino Superior e Tecnico Profissional 4

Context: Public Service Delivery in Mozambique Government's Role - 2001 Development Promoter: Policies, Regulations & Monitoring; Serve the Society (Public Services): Focus on the Citizen; Promoter and Regulator of the production and delivery of goods and services: Outsourcing & Private Sector Participation; Promoter of the Decentralized and Participative Administration: Descentralization & Desconcentration; Promoter and Provider of Infrastructure and Basic Services: Education, Health, Water, Social Services, etc. Source: Public Sector Reform Strategy Government of Mozambique, 2001 5/4/2017 Ministério da Ciência e Tecnologia, Ensino Superior e Tecnico Profissional 5

MEGCIP GENERAL OBJECTIVES The Mozambique egovernment and Communications Infrastructure Project (MEGCIP) was financed by the World Bank and implemented by the Ministry of Science and Technology, Higher and Technic Professional Education and the Ministry of Transport and Communications from January 2010 to June 2016. The MEGCIP Project General Objectives: Connectivity Development Contribute in the reduction of data communication costs and on the extention of the geographical coverage of broadband networks in the country. Promotion of Good Governance and Transparency Contribute in the improvment of eficiency, eficay, and transparency in the governance process through the use of egovernment Systems in the provision of public services. 6

COMPONENT I: TECHNICAL ASSISTANCE Objectives: Improve the capacity of national institutions to develop, implement, and monitor policies, strategies, legislation, and regulation in the ICT area; Ensure security and privacy in using electronic transactions in Mozambique; and Introduce new telecommunications operators in the country.

COMPONENT I: TECHNICAL ASSISTANCE ACTIVITIES RESULTS IMPACT 1. Training. Trained more than11504 public officers in different areas: 536 in technical aspects of ICTs; 54 in Data Management; and 33 in Process Reengineering and Change Management in Public Administration. Improve the ICTs technical capacity of government employees leading to the improvement of their performance in providing public services using ICTs in general and egovernment services in particular; Level of citizen satisfaction in the target areas (Land registration and civil identification, and business registration) has improved; Improve the capacity of Government IT personnel to develop and manage egovernment systems in the targeted areas. 2. Preparation of the National Broadband Strategy. 3. Revision of Law.8/2004, Telecommunicatio ns Law Mozambique Broaband Stragey (Finalized in 2016) Telecommunications Law, Law 4/2016 Telecommunications Strategy (Finalized in 2015) Teleommunications Regulations Approved (Sharing of infrastruture and National Roaming) Extension of geographical coverage of data communication networks; 28 ISPs, 3 Mobile Operators, and 3 providers of national broadband services, 2 providers of submarines cabe services, and one provider of fixed telephony services; More than 13 million citizen benefit from the fixed and mobile telephony services, incluind Internet access. 53% of the population in Mozambique is now covered by telecommunications networks and services; and Significant reduction of the telecommunications costs. 8

COMPONENT II: CONNECTIVITY Objectives: Improve the access to connectivity services for strategic users; and Extend the coverage of telecommunications services to rural areas. 9

COMPONENT II: CONNECTIVITY ACTIVITIES RESULTS IMPACT 1. Establishing the Legal Entity of the Mozambique Internet Exchange (MOZIX) and Purchase IT equipemnt for MOZIX 2. Extension of GovNet to 25 districts and improvement of the GovNet data processing and storage capacity. 3. Increase the GovNet international data coomunication capacity 4. Establishment of 29 CMCs and Design of the CMCs Business Model The MOZIX (Mozambique Internet Exchange) Associatiion established; Improvment of MOZIX Operating Environment at the CIUEM (Center of Informatics) of the Eduardo Mondlane University. IT and telecommunications equipement installed in 25 districts as part of the GovNet (Government Electronic Network); IT and Storage Equipment Installed at the GovNet NOC at INTIC. Established two international links to the Internet using the SEACOM submarine cable totalizing 310 Mbps (155 Mbps for each connection) for a period of 20 years totalizing 465 Mbps. 29 Community Multimé dia Centers (CMCs) established in the same number of districts; CMCs provide services to more than 6 million citizens, including Internet access. Segregation of Internet traffic at the national level; Improvement of the Internet access quality; e Improvement of the eficiency and eficay of the use of the Mozambique international connections to the Internet. More 25 districts, interconnect by GovNet, totalizing 96 districts, with benefits to more than 567 Government institutions at the district level, using egovernment systems to improve public services delivery. Improve the capacity of more than 567 Government institutions at the district level to access tthe Internet and to GovNet services; Significant reduction of Internet access costs to the Government; International capacity available for 20 years. Extend the ICTs services to rural areas; Population at the rural areas with opportunities to participate in the digital economy. 10

SOME PERFORMANCE INDICATORS IMPACT of CMCs: Number of Users of Services in the 59 CMCs Established in the Country 120000 102455 243801 80000 40000 41972 0 10617 Formação Internet Outros Serviços Total 11

COMPONENT III: egovernment 12

Mozambique egovernment Strategy - 2006 Objectives: 1. To improve efficiency and effectiveness in the delivery of public services; 2. To ensure transparency and accountability of government; and 3. To provide access to information to improve business and simplify citizens lives. Flagship Projects: 1. Common Communication Platform and Interoperability Framework; 2. Transparency/Accountability Financial Transactions Enablement; 3. Citizen Identity Registry System (Unique Citizen Identification Number NUIC); 4. Business and Legal entity Registration and facilitation System; 5. Land and Property Management System; 6. Government Horizontal Integration System. 13

COMPONENT III: egovernment ACTIVITIES RESULTS IMPACT 1. egovernment Fundamentals (Interoperability Framework); 2. Harmonization of Microsoft Software Contrating by the Government 3. Implementation of the Land Information Management System (SiGIT) egovernment Interoperability Platform implemented and operational; Government Portal Revised More than 6000 licenses of Microsoft products centrally contracted by the Government of Mozambique; IT equipment installed in Maputo, Gaza, Inhambane, Sofala, Tete e Manica Provincial Land Management Services. 35 technical personnel of the Land Management Services Training on SiGIT Harmonization of egovernment applications development and eservices provision; Reduction of avarege unitary costs of licenses for desktops and servers. Improvement of the capacity to manage the software contracted by the Government Land occupation and management improved on the provinces covered; and Improvement of Digitalization of DUATs (Right of Access and Use of Land) processes. 4. Provision of IT equipment for the Integrated Platform for the Provision of Public Services tpo the citizen 5. Implementation of the Vital Statistics and Civil Registry System (e-rcev) IT equipment procured and installed ffor the Integrated Platform for the Provision of Public Services (ebau); Provision of Connectivity Services to the e-rcev sites. IT equipment provided to 12 Conservatories of Civil Identification; 6 IT technical personnel of DNRN trained in ICTs; and e-rcev installed in 15 sites. Improvement of the registration of business; Improvement of the capacity to store and process data related to the ebau system. Improve the provision of civil registration services to the citizen; Digitazation of the Civil Registry data base; Technical capacity building of IT personnel and users of ercev 14

Mozambique egovernment Interoperability Framework (egif4m) Mozambique egovernment Reference Architecture - 2009 Users Citizens and communities Private sector Tourists State agents... Chanals One-Stop-Shop Telephone Internet Digital TV/Radio... Authentication and Authorization Services Government Portals Application Interfaces Legal entity services Civil identification services Driving licence services Land use services Health services... Government Service Bus Common Information Platform (Processes & Data) Common Communication Platform (GovNet) Existing Sectoral Systems System 1 (SOA complied) Secured Transactions System 2 System 3 System 4 (Legacy) (SOA complied) (Legacy)... 5/4/2017 Ministério da Ciência e Tecnologia, Ensino Superior e Tecnico Profissional 15

Monitorization Interoperabilty COMPONENT III: egovernment ebau: Integrated Platform for Public Services Delivery e - BAÚ Licenciamento Simplificado 5/4/2017 Ministério da Ciência e Tecnologia, Ensino Superior e Tecnico Profissional 16

COMPONENT III: egovernment LIMS- Land Information Management System SPGC GIS (Active Parcels Histó ric) Start End Diference SiGIT (New Applications Processed) Start End Diference (2011) (2016) (2016) (2011) (2016) (2016) Maputo 4 900 8181 3281 608 1250 642 Gaza 3 405 4620 1215 350 827 478 Inhamb ane 5 507 6278 771 274 660 386 Sofala 2035 2030-05 43 142 99 Manica 776 953 177 15 150 135 Tete 1657 1339-318 214 547 333 Total 18 280 23 401 5 444 1 504 3576 2073 5/4/2017 Ministério da Ciência e Tecnologia, Ensino Superior e Tecnico Profissional 17

Launched in December 2015 Conceptualized within the MEGCIP framework; Constructed by Huawei with a funding from the Government of China. COMPONENT III: egovernment National Government Data Center In Process: Migration of Government Information Systems to the National Data Center; and Configuration of Government Cloud Services 5/4/2017 Ministério da Ciência e Tecnologia, Ensino Superior e Tecnico Profissional 18

CONCLUSION Consolidation of Legal and Regulatory Environment for the promotion of the Digital Economy in Mozambique with the finalization and adoption of legal instruments in the telecommunication s, electronic transactions, and egovernment Have the CMCs as the Digital Platforms and catalyzers of ICTs use in rural, as well as spaces for social innovation in the districts for the provision of several eservices in areas like health, education, agriculture, Improve Mozambique participation in the Internet through the operation of MOZIX (Mozambique Internet Exchange) as well as of the promotion of content (eservices and Data Bases) development to be localized in Mozambique in the National Data Take the Benefits of Broadband services to the citizens thorugh the implementation of the National Broadband Strategy that allows for the deployment of high speed data communications networks and access to the Internet in all regions of the country. Use the MoRENet as the platform for the promotion of ICTs use by the research and education community in Mozambique and for access to international global research and education networks. The expectation of the Government of Mozambique is that more actors from the private and public sectors, as well as from academia and civil society will improve the use of ICTs with the ultimate goal of contributing for social and economic development of areas; tourism, etc. Centers. Mozambique. 5/4/2017 Ministério da Ciência e Tecnologia, Ensino Superior e Técnico Profissional 19

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