CODE OF PROFESSIONAL PRACTICE

Similar documents
Code of Professional Practice for Social Care

Codes of Practice. for Social Service Workers and Employers

Code of Practice for Social Care Employers

Code of Conduct for Healthcare Support Workers and Adult Social Care Workers in England

21 st. to our. fees. domiciliary rules Code Employing. Social Care

All Wales induction framework for health and social care: Progress log seven

Standards of conduct, ethics and performance

Code of Professional Practice for Social Care (Wales) Eileen Harris - Randstad Care

Standards of Practice for Optometrists and Dispensing Opticians

Code of Professional Conduct and Ethics. Bord Clárchúcháin na dteiripeoirí Urlabhartha agus Teanga. Speech and Language Therapists Registration Board

High level guidance to support a shared view of quality in general practice

THE CODE. Professional standards of conduct, ethics and performance for pharmacists in Northern Ireland. Effective from 1 March 2016

Good medical practice

CHAPTER 1 Good medical practice

SCDHSC0414 Assess individual preferences and needs

Introduction. Contents

OCIALWORK A PEOPLE PROFESSION A POSITIVE CAREER CHOICE ME? CLEAR THINKING RESILIENT HONEST A TEAM PLAYER DECISION MAKER

Code of Practice for Social Care Workers

Tameside Hospital. NHS Foundation Trust. Staff Charter

6Cs in social care - mapped to the Care Certificate

Code of professional conduct

Leadership and management for all doctors

Standards for pharmacy professionals. May 2017

Code of Professional Conduct and Practice for Registrants with the Education Workforce Council

The Code of Conduct Professional standards for nurses and midwives

SCDHSC0450 Develop risk management plans to promote independence in daily living

6Cs in social care. Introduction

GUILD CARE JOB DESCRIPTION

!!!!!!!!!!!!!!!!!!!!!!!!!!! For Physician Assistant Practitioners in Australia !!!!!!!!!!!!!!!!!! !!! Effective from September 2011 Version 1

H5TV 04 (SCDHSC3112) Support Individuals to Manage Their Own Health and Social Well-being

The code: Standards of conduct, performance and ethics for nurses and midwives

All Wales induction framework for health and social care: Workbook seven

The Code Standards of conduct, performance and ethics for chiropractors. Effective from 30 June 2016

The code. Standards of conduct, performance and ethics for nurses and midwives

SCDHSC0042 Lead practice for health and safety in the work setting

SCDHSC0335 Contribute to the support of individuals who have experienced harm or abuse

Social Work Education and Training. Specified Named Course Requirements: Approved Mental Health Professional

SCDHSC0434 Lead practice for managing and disseminating records and reports

GOOD MEDICAL PRACTICE

The Code. Professional standards of practice and behaviour for nurses and midwives

Standards of Proficiency for Higher Specialist Scientists

(NAME OF HOME) 2.1 This policy is based on the Six Principles of Safeguarding that underpin all our safeguarding work within our service.

STATUTORY INSTRUMENTS. S.I. No. 143 of 2011 CODE OF PROFESSIONAL CONDUCT AND ETHICS FOR SOCIAL WORKERS BYE-LAW 2011

Bord Clárchúcháin na bhfisiteiripeoirí

The NHS Constitution

Consultation on initial education and training standards for pharmacy technicians. December 2016

The Code Standards of conduct, performance and ethics for nurses and midwives

H5RV 04 (SCDHSC0450) Develop Risk Management Plans to Promote Independence in Daily Living

H5NE 04 (SCDHSC0025) Contribute to the Implementation of Care or Support Plan Activities

Our rules for how social care workers should behave and how they should do their job

St Patrick s Primary School GYMPIE CHILD AND YOUTH RISK MANAGEMENT STRATEGY

Policy 1.1 Protection of Human Rights and Freedom from Abuse and Neglect

Standards for the initial education and training of pharmacy technicians. October 2017

H5V0 04 (SCDHSC3122) Support Individuals to Use Medication in Social Care Settings

Qualification Specification HABC Level 3 Certificate in Preparing to Work in Adult Social Care (QCF)

St Agnes Catholic Primary School Mt Gravatt CHILD AND YOUTH RISK MANAGEMENT STRATEGY

[St. Augustine s College] CHILD AND YOUTH RISK MANAGEMENT STRATEGY

Good Medical Practice (2001) This guidance was withdrawn in November 2006 and is no longer in effect. It is provided here for information only.

Initial education and training of pharmacy technicians: draft evidence framework

About the PEI College of Pharmacists

JOB DESCRIPTION FOR THE POST OF Support, Time and Recovery Worker COMMUNITY ADULT MENTAL HEALTH

Standards of conduct, performance and ethics. consultation document

Profile of Registered Social Workers in Wales. A report from the Care Council for Wales Register of Social Care Workers June

St Mary s College CHILD AND YOUTH RISK MANAGEMENT STRATEGY

Code of Conduct for Healthcare Chaplains

St Mary s Primary Ipswich CHILD AND YOUTH RISK MANAGEMENT STRATEGY

ST PETER S CATHOLIC SCHOOL ROCHEDALE CHILD AND YOUTH RISK MANAGEMENT STRATEGY

Child & Youth Risk Management Strategy

Mary Immaculate Catholic Primary School CHILD AND YOUTH RISK MANAGEMENT STRATEGY

NHS Constitution The NHS belongs to the people. This Constitution principles values rights pledges responsibilities

Standard Specification

GOOD PROFESSIONAL PRACTICE IN BIOMEDICAL SCIENCE

Good aviation medical practice for Aeromedical Examiners and Medical Assessors CAP 1412

Note: 44 NSMHS criteria unmatched

POSITION DESCRIPTION. Counsellor Addiction Recovery Services

Introduction to Duty of Care in Health, Social Care or Children s and Young People s Settings

Qualification Specification. Qualification Specification

Mandatory All-Staff Training program. Key messages guide for contractors, volunteers and visitors

BIIAB Level 2 Certificate in Preparing to Work in Adult Social Care (QCF)

St James Catholic Primary School, Coorparoo CHILD AND YOUTH RISK MANAGEMENT STRATEGY

How to Return to Social Work Practice in Wales A Guide for Social Workers

Level 2 IVQs in Health Care (8629)

POSITION DESCRIPTION. Social Worker

Saint Mary s Catholic College, South Burnett CHILD AND YOUTH RISK MANAGEMENT STRATEGY

JOB DESCRIPTION Health Care Assistant

Responsive, Flexible & Sensitive Domiciliary Care. Service User Handbook

SCDHSC0223 Contribute to moving and positioning individuals

To embed and deliver the Compton Care clinical strategy to achieve excellence in care and extraordinary care experiences for patients every day.

Enforcement (if provider is not meeting the regulation)

National Competency Standards for the Registered Nurse

The Good Pain Medicine Specialist

Ready for revalidation. Supporting information for appraisal and revalidation

Introduction...2. Purpose...2. Development of the Code of Ethics...2. Core Values...2. Professional Conduct and the Code of Ethics...

Code of Ethics and Professional Conduct for NAMA Professional Members

DOMICILIARY CARE AGENCY

Scheme for Registration Handbook

OCCUPATIONAL THERAPY JOB DESCRIPTION. Community Mental Health Rehabilitation & Enablement Team (CMHRES)

College of Occupational Therapists of British Columbia

TANZANIA NURSING AND MIDWIFERY COUNCIL CODE OF ETHICS AND PROFESSIONAL CONDUCT FOR NURSES AND MIDWIVES IN TANZANIA

Code of Ethics & Conduct

Transcription:

www.ccwales.org.uk CODE OF PROFESSIONAL PRACTICE for Social Care 1

CODE OF PROFESSIONAL PRACTICE FOR SOCIAL CARE Contact Details Care Council for Wales South Gate House Wood Street Cardiff CF10 1EW Tel: 0300 3033 444 Fax: 029 2038 4764 Minicom: 029 2078 0680 E-mail: info@ccwales.org.uk www.ccwales.org.uk CareCareersWales @CareCouncil 2015 Care Council for Wales All rights reserved. No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means without the prior written permission of the Care Council for Wales. Enquiries for reproduction outside the scope expressly permitted by law should be sent to the Chief Executive of the Care Council for Wales at the address given above. Further copies and other formats: This publication is also available in Easy Read, plain text version and Welsh language. Further copies of this document and all other Care Council resources are available to download from our website www.ccwales.org.uk 2

www.ccwales.org.uk Code of Professional Practice for Social Care This document contains the Code of Professional Practice for Social Care (the Code) published by the Care Council for Wales (Care Council). The Code The Code is a list of statements that describe the standards of professional conduct and practice required of those employed in the social care profession in Wales. The Code plays a key part in raising awareness of the standards of conduct and practice that are expected of the profession. The Code supersedes the Code of Practice for Social Care Workers published in 2002. The Code applies from 1 July 2015. The Code and the Register of Social Care Workers The Care Council maintains the Register of Social Care Workers (the Register). The Register is a public record that those registered have met the requirements for entry onto the Register and have agreed to abide by the standards set out in the Code. The Welsh Government determines which groups of workers need to be registered with the Care Council. The current groups can be found at www.ccwales.org.uk/registration. The Care Council will take account of the Code in considering issues of fitness to practise and decisions as to whether a registered worker should remain on the Register, or whether an applicant should be registered. The Code and Practice Guidance The Code is the primary document setting out the standards for conduct and practice. It also forms part of the wider package of legislation, practice standards and employers policies and procedures that social care workers must meet. The Care Council may also publish additional Practice Guidance. 3

CODE OF PROFESSIONAL PRACTICE FOR SOCIAL CARE Practice Guidance is intended as a practical tool, aiding social care workers in their practice and contributing to good outcomes for individuals. The Practice Guidance may also be used to illustrate a potential failure to uphold the standards in the Code. Registrants should ensure they are familiar with the Practice Guidance relevant to their role. The Code and the wider Social Care Workforce Registered social care workers are required to comply with the Code. However, the Code is also relevant to other social care workers who are not obliged to be registered with the Care Council as it sets clear standards of the conduct and practice expected of the social care profession in Wales. What the Code means for: Social Care Workers As a social care worker you are responsible for making sure that you work to the standards in the Code. You must ensure that your conduct and practice do not fall below the standards, and that no action or omission on your part harms the well-being of individuals. For all of those working in the social care profession, the Code provides criteria to guide your practice and clarity about the standards of conduct that you are expected to meet. You are encouraged to use the Code to examine your own conduct and practice and to look for areas in which you can improve. Individuals and the Public As an individual receiving care or a member of the public, the Code will help you understand how a social care worker should behave towards you and how employers should help them to do their jobs well. Employers As an employer of social care workers, you are expected to promote the use of the Code and take account of it in making any decisions about the conduct and practice of your staff. 4

www.ccwales.org.uk Glossary The glossary below provides an explanation of the various terms used in the Code. Term Active participation Carer Colleague Individual Person centred working Social care worker Well-being Meaning A way of working that regards individuals as active partners in their own care rather than passive recipients. Active participation recognises each individual s right to participate in the activities and relationships of everyday life as independently as possible. A carer provides unpaid care and / or support and could include family members, partners, neighbours or friends. A colleague could be any person that a social care worker practices with directly, or whose work contributes to the well-being of individuals. The person accessing care; whether a child, young person or adult. Approaches and ways of working that fully recognise the uniqueness of the individual and establish this as the basis for the planning and delivery of care. Any paid worker contributing to the delivery of social care and support. Well-being is a broad concept including physical, mental and emotional well-being, protection from abuse and neglect, access to education, training and recreation, support for relationships, having suitable accommodation and securing rights and entitlements. 5

CODE OF PROFESSIONAL PRACTICE FOR SOCIAL CARE The Code As a social care worker, you must: 1. Respect the views and wishes, and promote the rights and interests, of individuals and carers. 2. Strive to establish and maintain the trust and confidence of individuals and carers. 3. Promote the well-being, voice and control of individuals and carers while supporting them to stay safe. 4. Respect the rights of individuals while seeking to ensure that their behaviour does not harm themselves or other people. 5. Act with integrity and uphold public trust and confidence in the social care profession. 6. Be accountable for the quality of your work and take responsibility for maintaining and developing knowledge and skills. 7. In addition to sections 1 6, if you are responsible for managing or leading staff, you must embed the Code in their work. 6

www.ccwales.org.uk Section 1 You must respect the views and wishes, and promote the rights and interests, of individuals and carers. This includes: 1.1 working with individuals in person centred ways and using this as the basis for social care and support; 1.2 respecting and, where appropriate, promoting and upholding the rights, values, beliefs, views and wishes of both individuals and carers; 1.3 supporting individuals to maximise their decision making and control over their lives; 1.4 working with individuals and carers in ways that respect their dignity, privacy, preferences, culture, language and rights; 1.5 ensuring that your actions promote equality, diversity and inclusion. 7

CODE OF PROFESSIONAL PRACTICE FOR SOCIAL CARE Section 2 You must strive to establish and maintain the trust and confidence of individuals and carers. This includes: 2.1 being honest and trustworthy; 2.2 communicating in an appropriate, open, accurate and straightforward way; 2.3 actively supporting individuals and carers to communicate their views and preferences using their preferred method and language; 2.4 respecting confidential information and clearly explaining policies about confidentiality to individuals and carers; 2.5 being reliable and dependable; 2.6 honouring work commitments, agreements and arrangements and, when it is not possible to do so, explaining why to individuals and carers; 2.7 declaring issues that might create conflicts of interest and taking steps to ensure that they do not influence your professional judgement or practice; 2.8 adhering to policies and procedures about accepting gifts and money from individuals, their families and carers. 8

www.ccwales.org.uk Section 3 You must promote the well-being, voice and control of individuals and carers while supporting them to stay safe. This includes: 3.1 working with individuals in ways that maximise their wellbeing and active participation and balances their rights and responsibilities; 3.2 working in partnership with colleagues and other professionals to promote the well-being, voice and control of individuals and carers; 3.3 working with individuals and carers to keep themselves safe; 3.4 recognising and using sensitively and responsibly the power that comes from your work with individuals and carers; 3.5 supporting individuals and carers to express concerns or make complaints, taking complaints seriously and responding to them or passing them to the appropriate person; 3.6 using agreed systems and procedures to share information appropriately with colleagues and other professionals and in a timely manner; 3.7 using relevant processes and procedures to challenge and report dangerous, abusive, discriminatory or exploitative behaviour and practice; 3.8 raising concerns with your employer or an appropriate authority where the practice of colleagues or other professionals may be unsafe or adversely affecting standards of social care and support; 3.9 bringing to the attention of your employer or the appropriate authority, resource or operational difficulties that might get in the way of the delivery of safe social care and support. 9

CODE OF PROFESSIONAL PRACTICE FOR SOCIAL CARE Section 4 You must respect the rights of individuals while seeking to ensure that their behaviour does not harm themselves or other people. This includes: 4.1 working with individuals to balance rights, responsibilities and risks; 4.2 following risk assessment policies and procedures to assess whether the behaviour of individuals presents a risk of harm to themselves or other people; 4.3 taking necessary steps to minimise the risks of individuals behaviour causing actual or potential harm to themselves or other people; 4.4 ensuring that relevant colleagues and agencies are informed about the outcomes and implications of risk assessments. 10

www.ccwales.org.uk Section 5 You must act with integrity and uphold public trust and confidence in the social care profession. In particular you must not: 5.1 directly or indirectly abuse, neglect or harm individuals, carers or colleagues; 5.2 exploit individuals, carers or colleagues in any way; 5.3 abuse the trust of individuals and carers or the access you have to personal information about them, or to their property, home or workplace; 5.4 form inappropriate personal relationships with individuals, their families or carers; 5.5 discriminate unlawfully or unjustifiably against individuals, carers, colleagues or other people; 5.6 condone any unlawful or unjustifiable discrimination by individuals, carers, colleagues or other people; 5.7 put yourself or other people at unnecessary risk; 5.8 behave in a way, in work or outside work, which would call into question your suitability to work in the social care profession. 11

CODE OF PROFESSIONAL PRACTICE FOR SOCIAL CARE Section 6 You must be accountable for the quality of your work and take responsibility for maintaining and developing knowledge and skills. This includes: 6.1 meeting relevant standards of practice, following procedures and working in a lawful, safe and effective way; 6.2 maintaining clear and accurate records in accordance with legal and work setting requirements; 6.3 being open and honest with people if things go wrong, including providing a full and prompt explanation to your employer or the appropriate authority of what has happened; 6.4 informing your employer or the appropriate authority about any personal difficulties that might affect your ability to do your job competently and safely; 6.5 seeking assistance from your employer or the appropriate authority if you do not feel able or adequately prepared to carry out any aspect of your work or you are not sure about how to proceed in a work matter; 6.6 working openly and co-operatively with colleagues and treating them with respect; 6.7 understanding that you remain responsible for the work that you have delegated to other workers; 12

www.ccwales.org.uk 6.8 recognising and respecting the roles and expertise of other professionals and working in partnership with them; 6.9 undertaking relevant learning and development to maintain and improve your knowledge and skills to ensure you are fit to practise, and contributing to the learning and development of others; 6.10 co-operating with investigations into your practice, or the practice of others, undertaken by your employer, the Care Council for Wales, or by any other appropriate bodies. 13

CODE OF PROFESSIONAL PRACTICE FOR SOCIAL CARE Section 7 In addition to sections 1 6, if you are responsible for managing or leading staff, you must embed the Code in their work. This includes: 7.1 ensuring staff know about the Code and how it applies to their conduct and practice; 7.2 supporting an open and learning culture in the workplace where staff have the opportunity to raise concerns and access, discuss, reflect on and share best practice; 7.3 ensuring induction, training, learning and development opportunities support staff to maintain and develop their knowledge, skills and understanding; 7.4 providing supervision and appraisal to guide, support and motivate staff to meet their role, responsibilities and accountabilities; 7.5 taking steps to know what is happening in the delivery of social care and support provided by your staff and giving constructive feedback; 7.6 monitoring performance and taking immediate steps to address unsatisfactory performance or misconduct by staff. 14