Community Care of NC

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Community Care of NC NCMS ACO Summit August 7, 2010 Lawrence M. Cutchin, MD, FACP

Musical Chairs Health Planning Councils Health Systems Agencies HMOs PSROs PPOs IPAs PHOs

We all know If you ignore your health and it will go away.

We all know You can t build and maintain muscle without exercise.

We all know You can t accumulate knowledge without study and effort.

So need to recognize that In today s world you can t expect to be granted authority to impact change in the way health care is delivered if you don t assume responsibility for assuring the best outcome at the best price.

CCNC Origins 1988 ORDRHD Wilson County Demonstration Project Medicaid Waver obtained to allow expansion of the concept across NC as Access I and later Access II By 1998 Carolina Access included 9 networks and 20 primary care practices and continued to demonstrate savings 1998 Community Care Program initiated

CCNC Current Status State-wide- CCNC present in all 100 counties CCNC Networks are a public private partnership with a majority of NC physicians, hospitals, health departments and other providers to improve care locally Currently over 1 million NC Medicaid recipients are enrolled Provides advanced primary care (a medical home) for every Medicaid patient ( 4200 primary care physicians) All our academic medical centers and largest health systems are involved Every network provides a local organization to provide care managers, pharmacists, medical directors and other professionals to improve local healthcare delivery Represents a 10 year investment by NC and has been recognized nationally as a best practice Many states are actively developing models based on CCNC CCNC is in the national spot light!

Community Care Networks Not for profit Physician led Board must have physicians, hospital, health dept, social services represented Medical Management committee representing majority of primary care practices ( medical homes) Accountable for quality and cost in their geographic region ( Medicaid)

System Wide Quality Initiatives Asthma Disease Management Diabetes Disease Management Pharmacy Management Emergency Department Utilization Management Case management to High Cost/High Risk Patients Heart Failure

Individual Network Quality Initiatives Assuring Better Child Development Chronic Obstructive Pulmonary Disease Care Improved Access to Non-Emergent Care Improving Pediatric Access Through Collaborative Care Diabetes Disparities Medical Home/ED Communication Assisting Primary Care Physicians in Providing Patient Behavioral Health Care Co-Location of medical and behavioral health care within the same practice setting

Key Current CCNC Resources Contract with the State of NC to Manage Medicaid Care Quality and Cost Local Care Managers (#400) Local Medical Directors (#30) Primary Care Access for All Patients (4200 PCPs) Clinical Pharmacists Locally (#18) Central Staff Focused on Clinical Program Support and Implementation (#28) Data Center Providing Quality and Care Management Data to Networks and Practices

Complimentary NC Assets AHEC NCHQA NCHIE BCBS,SEHP and MedCost represent a majority of insured DHHS /ORHCC Strong Foundations

What CCNC Needs to be More Effective Organized Involvement of Specialists Stronger Analytic Staff Support IT Capability to Provide Risk Adjusted Performance Reports Predictive Modeling Systems Financial Capacity and Infrastructure to Engage in Risk Contracting

How it Works Now The state identifies priorities and provides additional financial support through an enhanced PMPM payment to community networks and physicians Networks pilot potential solutions and monitor implementation ( physician led) Networks voluntarily share best practice solutions and best practice is gradually spread to other networks The State provides the networks access to data The State does an every 2 yr retrospective evaluation of the cost savings and effectiveness of the program (Mercer Eval).

The Results Quality: CCNC performance in the top 10% nationally in HEIDIS measures for diabetes, asthma and heart disease compared to managed care organizations Cost savings: from 2003-2007 CCNC has saved $ 568 million for AFDC and $400 million for ABD based on Mercer Evaluations

Opportunities 646 demo Beacon Grant RECs SEHP changes (Active Health) Multi-payer Advanced Primary Care Demonstration ACOs

Intervention Exempt 646 Counties Martin Tyrrell Hertford Dare Brunswick New Hanover Pender Cumberland Warren Northampton Halifax Nash Wayne Duplin Edgecombe Pitt Greene Bertie Jones Gates Carteret Pamlico Washington Hyde Robeson Columbus Bladen Sampson Person Hoke Harnett Granville Wake Johnston Vance Franklin Caswell Alamance Chatham Orange Davie Stanly Stokes Rockingham Guilford Randolph Union Anson Richmond Gaston Mecklenburg Cabarrus Forsyth Davidson Montgomery Alleghany Wilkes Surry Ashe Catawba Yadkin Iredell Clay Polk Caldwell Watauga Mitchell Cherokee Macon Graham Swain Jackson Haywood Madison Rutherford McDowell Yancey Avery Burke Alexander Transylvania Henderson Buncombe Cleveland Lincoln Rowan Moore Scotland Lee Durham Wilson Lenoir Beaufort Craven Onslow Holdouts Updated: October 1, 2009

Is CCNC an ACO? Regional networks Responsible for assigned population Focused on quality and costs Not for profit Medical Homes What is missing? P4P, clinical integration legal benchmark