Pay and working conditions in social care: WICARE en_mt WICARE aims to improve trade union information on wages and working conditions in the social services sector across Europe. WICARE covers residential care activities, home care, child care, social work, counselling, welfare, and refugee, community and similar social services. The survey has questions about wages and benefits, working hours, pension schemes, working conditions and work load, labour contract, occupational structures and skills, collective bargaining coverage, and satisfaction with pay. The web survey can also be completed online. This is the link: www.mywage.org/malta/wicare 1 2 3 What is your employment status? 1 Employee 2 Paid family worker / working for family business 3 In a job creation scheme 4 In military or comparable services 5 Self-employed, own-account worker, freelance 6 Other Do you have one paid job or more? Please complete the survey for your main job. 1 One job 2 Two jobs 3 Three or more jobs Are you a woman or a man? 1 Woman 2 Man 4 In which year were you born? 5 Where do you live? [1930-2001] 6 1 Malta 2 Gozo 3 Abroad How would you describe the area where you live? 1 A metropolitan city (2 million or more) 2 A large city (1-2 million) 3 The suburbs of a large/metro city 4 A town (100,000-1 million) 5 A small city (10,000-100,000) 6 A village (less than 10,000) 7 Rural area 8 Other - 1 -
7 What is your occupation? If your occupation is not in the list, please select the one that comes closest. 7.1 Child care 7.8 Personal care Au-pair Aged care services manager Child care services manager Elderly aide Child care worker First line supervisor personal care workers Creche nurse Handicapped aide Education advisor Handicapped care services manager Educationist Home care aide Family day care worker Other personal services worker Nanny Psychiatric aide Out of school hours care worker Psychiatric care services manager Pre-school assistant Recreation program worker for elderly Recreation program worker for children Recreation program worker for handicapped Schoolchildren attendant 7.9 Social work Teacher s assistant Addictions counsellor 7.2 Food Careers advisor Catering worker Caseworker eligibility program beneficials Dietician Community health worker Food or drinks server Community service worker Institution cook Early childhood educator Kitchen helper Education welfare officer Nutrition information officer Education welfare officer 7.3 Housekeeping Parole officer Building caretaker Probation officer Cleaner in offices, schools or other establishments Religious worker Domestic cleaner Social welfare centre manager Doorkeeper Social work or counselling professional, all other First line supervisor housekeeping workers 7.10 Support services (internal) Garden labourer Ambulance driver (non paramedic) Hand launderer or presser Bus driver schoolchildren, elderly or handicapped person Housekeeping department manager Bookkeeper Lavatory attendant Bookkeeping clerk Maintenance carpenter Buyer Residential warden Distribution centre or warehouse manager Security guard Emergency medical technician Warehouse worker Finance manager 7.4 HRM Financial department manager HR manager Internal auditor Personnel clerk IT network specialist Personnel department manager IT user support technician Personnel officer Logistics worker Salary or personnel administrator Marketing professional 7.5 Medical specialist Medical records or health information technician Ambulance paramedic Medical secretary or receptionist Audiologist Office clerk General Practitioner Office manager Medical assistant Receptionist, telephonist Occupational health or safety officer Secretary Optometrist Staff scheduling clerk Pharmacy aide 7.11 Therapist Physician assistant Creative therapist Psychiatrist Foot therapist, podiatrist Psychologist Massage therapist 7.6 Maternity care Occupational therapist Junior midwife Physiotherapist Maternity carer Physiotherapy assistant Senior midwife Psychomotor therapist 7.7 Nurse Recreational therapist Charge nurse Remedial teacher Children's nurse Respiratory therapist District nurse Speech therapist First-aid attendant Therapist or health professional, all other Private nurse 7.12 Other Psychiatric nurse School nurse Nurse, all other - 2 -
8 9 10 What is the main business activity of the organisation where you work? 1 Residential nursing care activities 2 Residential care activities for mental health and substance abuse 3 Residential care activities for the elderly and disabled 4 Home care for elderly and disabled 5 Child day-care activities 6 Social work, counselling, welfare, refugee, community and similar services (without accomodation) How many people are employed at your place of work? 1 0 (self-employed without personnel) 7 100-200 2 1-4 8 200-500 3 5-9 9 500-1.000 4 10-20 10 1.000-2.000 5 20-50 11 2.000-5.000 6 50-100 12 5.000 or more Is your organisation established in more than one location? 1 No 5 Yes, throughout the country 2 Yes, in 1 city / municipality 6 Yes, throughout the country and abroad 3 Yes, in 1 region 7 Yes, but only abroad 4 Yes, in 2 or more regions 11 Do you have a supervisory position? How many people do you supervise? [1-1000] 12 Are co-workers in similar positions mostly male? 3 Not applicable 13 Do you work... 1 In the private sector 5 In a family business 2 In the public sector 6 Other 3 In the not-for-profit sector 7 I don't know 4 In a co-operative organisation 14 Are you covered by a collective agreement about wages? 3 I don't know 15 What is your highest level of education? 1 No education 2 Primary school 3 Secondary schools (Junior Lyceum and other secondary) 4 Sixth Form, Upper Lyceum, Junior College 5 Malta College of ARts, Science and Technology (MCAST) 6 GNVQ Foundation level 7 GNVQ/GSVQ Intermediate Level (NVQ1), City Guilds Level 1, BTEC Foundation 8 GBUN GNVQ Intermediate (NVQ2), City and Guilds level 2, BTEC National Diploma - 3 -
16 17 18 19 20 21 22 23 24 How much time is needed to become fully effective in your job for someone with your 1 No training period required 6 3-6 months 2 1-2 days 7 0.5-1 year 3 3-6 days 8 1 year or more 4 1-4 weeks 9 I don't know 5 1-3 months Over the past 12 months, how much training did you get paid for or provided by your 1 None 5 3-4 weeks 2 1-2 days 6 1-2 months 3 3-6 days 7 2 months or more 4 1-2 weeks 8 Not applicable Do your qualifications match your job?, I am overqualified for my job 3 No, I am underqualified for my job 4 I don't know What kind of labour contract do you have, either in writing or verbally? If more options apply, please select the one that comes closest. 1 Employee on fixed-term contract < 1 year 5 Contract with temp agency 2 Employee on fixed-term contract = 1 year 6 No written contract 3 Employee on fixed-term contract > 1 year 7 Other type of contract 4 Apprentice Do you work full-time? How many hours per day and per week do you usually work? Please complete the survey for your main job. If these hours vary, please enter the average. 21a Hours per day [ 1-20 ] 21b Hours per week [ 1-120 ] Are your working hours agreed with your employer?, in writing 23 2 Yes, verbally 23 3 No 24 4 Not applicable 24 How many hours a week do you work under the terms of your contract? If these hours vary, please enter the average. Hours per week [ 1-120 ] How long does it take to commute from your home to work? Time in minutes (one way) 1 0 / Not applicable 6 1 hour - 1 hour 15 2 0-15 min. 7 1 hour 15-1 hour 30 3 15-30 min. 8 1 hour 30-2 hours 4 30-45 min. 9 2 hours or more 5 45-60 min. 25 About your working hours Yes No Not applicable 25a I work shifts or irregular hours 1. 2. 3. 25b I regularly work on Sundays 1. 2. 3. 25c I regularly work on Saturdays 1. 2. 3. 25d I regularly work in the evenings 1. 2. 3. - 4 -
26 27 28 29 26a Gross wage 26b Net wage 28a 28b 1 1 calendar month 4 2 weeks 2 1 week 5 4 weeks 3 1 day 6 1 year Did your last wage include any of the following allowances? If so, how much? Shift / unsocial hours / weekend allowance Dirty or dangerous work allowance / Inconvenience or hardship allowance Tips Seniority bonus, skill bonus 1 No Performance bonus or commission Personal allowance Other allowances 28c 28d 28e 28f 28g 28h Yes No Not applicable 29a Arrangements regarding expenses 1. 2. 3. 29b Commuter transport, commuter benefits program, company car, lease car 1. 2. 3. 29c Children's day-care arrangements 1. 2. 3. 29d Savings schemes 1. 2. 3. 29e Share options arrangements 1. 2. 3. 29f Contribution to lodging / costs related housing 1. 2. 3. 29g Sports facilities 1. 2. 3. 29h Free company restaurant, food vouchers 1. 2. 3. 29i Benefits in kind (vouchers and discounted goods and services) 1. 2. 3. 29j Other 1. 2. 3. 30 Yes No Not applicable 31 What was your last wage? On which payment period was your last wage based? In the past 12 months, have you been a participant in the following work-related schemes or benefits? Do you receive any of the following annual bonuses? 30a Holiday allowance 1. 2. 3. 30b End-of-year bonus 1. 2. 3. 30c Christmas bonus 1. 2. 3. 30d Profit share 1. 2. 3. 30e Performance bonus 1. 2. 3. 30f Other annual bonus 1. 2. 3. Do you yourself or your employer contribute to your social security? Yes No Not applicable 31a Pension fund 1. 2. 3. 31b Unemployment fund 1. 2. 3. 31c Disability fund 1. 2. 3. 31d Medical insurance 1. 2. 3. - 5 -
32 More about your wage Yes No Not applicable 32a You received your last wage on time 1. 2. 3. 35 36 37 32b I have received a pay raise in the past 12 months 1. 2. 3. 32c I have asked for a pay raise in the past 12 months 1. 2. 3. 32d My wage varies from month to month 1. 2. 3. 32e I could earn more with another employer 1. 2. 3. 32f I could easily find another job 1. 2. 3. 32g I think it is important that my wages are covered by a collective agreement 1. 2. 3. 33 About your job 33a How often do you find your job stressful? 33b How often do you work in unhealthy conditions? 33c How often do you work in dangerous conditions? How often do you find training for your job 33d would be worthwhile? How often do you come home from work 33e physically exhausted? How often do you come home from work 33f mentally exhausted? How often do you take over tasks assigned to 33g your co-workers? 33h How often do you worry about your job security? 34 How often do you find that Your supervisor changes your working hours at 34a short notice Your working hours conflict with your family 34b commitments 34c There is no work available for you 34d You are unable to take a lunch break 34e You unexpectedly have to work overtime 34f You have to work at very high speed 34g You have to work to tight deadlines [1960-2014] How many times have you changed your employer since? Include temporary jobs and self-employment. [0-100] [1960-2014] 38 In your organisation Yes No Not applicable 39 40 What year did you start your first job? In which year did you join your current employer? 38a Have you been working in different departments? 1. 2. 3. 38b Have you been promoted? 1. 2. 3. Since your first job, have you ever been without a job? Unemployed, on leave or otherwise. 43 How many times have you been without a job? Unemployed, on leave or otherwise. [0-10] Never - - Never - Daily - - - Daily Not applicable Not applicable - 6 -
41 How long have you been without a job on the LONGEST break? 42 1 0-3 months 43 2 3-6 months 43 3 0.5-1 year 42 4 1 year or more 42 In which year did you stop working and in which year did you return to work? 42a Stopped in [1960-2014] 42b Returned in [1960-2014] 43 Over the past 12 months how many days in total were you absent from work for reasons of health problems? 1 Number of working days [0-200] ne 3 I don t know 44 Are you currently a Yes No I don't know 44a Member of a trade union? 1. 2. 3. 44b Member of a works council or staff council 1. 2. 3. 44c Member of a professional organisation 1. 2. 3. 45 Were you born in Malta? 46 How many people live in your household? 1 1, I live alone 4 4 2 2 5 5 3 3 6 6 or more 47 What is your current marital status? Yes No 47a Married 1. 2. 47b Widowed 1. 2. 47c Divorced 1. 2. 47d Never married 1. 2. 48 How many children do you have? 1 Living at home [0-6] t living at home [0-6] 49 How, generally speaking, would you rate your health? 1 Very good 50 2 Good 3 Fair 4 Bad 5 Very bad Finally, how satisfied are you with... Highly dissatisfied - - - Highly satisfied Not applicable 50a Your job 50b Your pay 50c Your working hours 50d Your relationship with your colleagues at work - 7 -
51 All things considered, how satisfied are you with your life as-a-whole now? 1 1 - Dissatisfied 6 6 2 2 7 7 3 3 8 8 4 4 9 9 5 5 10 10 - Satisfied Thank you for completing the survey - 8 -