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Transcription:

1 An Updated Look at the 2019 Magnet Manual

2 WEBINAR LOGISTICS 1. Webinar recording (1 day) 2. Streaming audio (PC/phone) 3. Muted; Ask Questions (Q&A panel) 4. Polls 5. Resources provided post-webinar

3 TODAY S SPEAKERS Katherine Riley VP Nursing Excellence, Project Management MSN, RN, NE-BC Marilyn Morales VP Nursing Excellence, Project Management PhD, RN-BC

4 TODAY S OBJECTIVES 1 Describe the major differences between the 2014 and the 2019 Magnet Application Manuals 2 Identify strategies for bridging from the 2014 Magnet Application Manual to the 2019 Manual.

5 2014 Magnet Application Manual vs. 2019 Magnet Application Manual

6 What has NOT changed? Structure and philosophy Magnet model with five components Written document Empirical outcomes Limit of five pieces of evidence Unless otherwise specified, 48 month window

7 Process Remains the Same 1. Assess organizational readiness 2. Submit online application 3. Write documents 4. Submit documents electronically 5. Receive results of written document review 6. Prepare organization for appraiser site visit (ongoing) 7. Site visit by appraisers 8. Receive notification of designation 9. Celebrate! 10. Repeat every four years

8 Electronic Submission Still required New: ADAM is a secure electronic portal for document submission through which documents will be uploaded ADAM and ADAMplus ADAM - Simple upload option is free 4 year library ADAMplus -Template option with fee for 4 year cycle Required for Document submission February 2020

9 Application: Changes System applications are no longer accepted for new applicants Current Magnet -designated systems may continue to system application, however are now required to address all SOEs for EACH entity within the system, including any additions to the system since the previous designation

10 Application: Changes List of external databases is required Eligibility Tables Terminology of Nurse Leader is no longer used New terms/roles: CNO AVP/Director Nurse manager Clinical Nurse Nurse Manager and Nurse Leader tables are now combined into one table: AVP/Director & Nurse Manager Eligibility Table

11 Focus on Ambulatory Care Setting Nine SOE are specific to the ambulatory setting TL6 and TL7 SE1 and SE8EO EP1EO, EP19EO, EP21EO NK 6EO and NK 7EO Six of the nine SOEs are empirical outcomes

12 Ambulatory Care Setting Definition of ambulatory care setting: Occurs across the continuum of care in a variety of settings, which include but are not limited to hospital based clinics, solo or group medical practices, ambulatory surgery, and diagnostic procedure, telehealth service environments, university and community hospital clinicals, military and veterans administration settings, nurse-managed clinics, managed care organizations, colleges and educational institutions, free standing community facilities, care coordination organizations, and patient homes. For Magnet purposes Ambulatory care settings include EDs. 2019 Magnet Application Manual, Glossary pg. 143

13 Organizational Overview

14 Organizational Overview 2014 Manual 2019 Manual 20 OOs 10 OOs Performance Appraisal Tools BS or higher degree in nursing moved to an SOE PPM moved to an SOE

15 Continuing Educational Assessment OO5 Provide the most recent educational assessment that includes: All RNs who influence or provide care in all settings where RNs practice, e.g., Administrative and clinical roles Inpatient, ambulatory, quality, infection control, clinics

16 Nursing Research Requirements OO10 Must have a minimum of two completed nursing research studies (NK1, NK2) and one ongoing study at time of document submission Two studies completed within the 48 month window Complete the nursing research table (OO10) located on ANCC website

17 Transformational Leadership

18 Transformational Leadership TL6 Choose three of the following (one example must be from ambulatory care setting, if applicable): Provide one example, with supporting evidence, of a mentoring plan or program for a: Clinical nurse Nurse managers AVPs/Nurse Directors APRNs CNO

19 Transformational Leadership TL7 Choose three of the following (one example must be from ambulatory care setting, if applicable): Provide one example, with supporting evidence, of succession-planning activities for the following roles: Nurse Manager APRN AVP/Nurse Director CNO

20 Structural Empowerment

21 Structural Empowerment SE5 Provide a description, with supporting evidence of the organization s action plan for RNs obtaining a baccalaureate or higher degree in nursing. Include: How the target was established What strategies were utilized to achieve or maintain target (> 80%) How the nurses are supported to achieve a baccalaureate or higher degree in nursing

22 Structural Empowerment SE6EO Provide evidence of the organization progressing toward (or maintaining) >80% of professional RNs who have earned a baccalaureate or higher degree in nursing. Outcome data must be submitted in the form of a graph with a data table including: Stated goal (percentage) for improvement in a Baccalaureate or higher in nursing education Three years of data to demonstrate that the goal(s) was met, maintained, or exceeded.

23 Structural Empowerment SE6EO Goals must be in percentage Must provide three years of data Meet, maintain, or outperform the goal(s) Must be at > 80% to be able to use a maintenance goal Be realistic when you write the goal, include all RNs

% of Nurses Sample Graph for SE6EO USA Healthcare Results for RNs with a Bachelors or Higher Degree in Nursing, 2019-2021 24 60% 50% 40% 30% 20% 10% 0% USA Healthcare RNs with Bachelors or Higher Degree in Nursing USA Healthcare Organization Goal (10 % annual increase) Baseline, 2019 Year 1, 2020 Year 2, 2021 40% 45% 52% 44% 49.5%

25 Structural Empowerment SE8EO Two examples are required (one example must be from ambulatory care setting, if applicable): a. Provide two examples of an improved patient outcome associated with a nursing continuing education assessment and a related implementation plan. The initiative and data must be provided at the clinic, unit or division level Copy of the assessment and implementation plan associated with the example must be provided

26 Structural Empowerment SE9 a. Provide evidence of a nationally accredited transition to practice program. A copy of the certificate awarded by the nationally accredited program is sufficient evidence. OR

27 Structural Empowerment SE9 b. If the organization s program is not nationally accredited, must provide three examples of effective transition using the six elements of effective transition. 1. Program Leadership 2. Organizational enculturation 3. Development and design 4. Practice based learning 5. Nursing professional development 6. Quality outcomes

28 Structural Empowerment SE9 Select three of the following examples: New graduate nurses Newly hired experienced nurses Nursing transferring within the organization to a new practice environment APRNs Nurse Managers

29 Structural Empowerment SE9 If you do have an accredited program, this meets the requirement for the document.

30 Exemplary Professional Practice

31 Exemplary Professional Practice EP1EO Two examples are required (one examples must be from ambulatory care setting, if applicable): Provide two examples, with supporting evidence, of an improved outcome associated with an evidencebased change made by clinical nurses in alignment with the organization s professional practice model (PPM). Provide a schematic of the PPM

32 Exemplary Professional Practice Nurse Satisfaction EP2EO Present all eligible RN satisfaction data (inpatient care, ambulatory care, and administrative settings) and include all nursing levels collected and benchmarked by the vendor at the unit-or clinic-level, to demonstrate outperformance of the mean, median or other measure of central tendency (benchmark provided by the vendor s national database). Submit results of most recent survey completed within thirty months prior to document submission. Beginning February 1, 2019 organizations must outperform the scoring threshold for excellence in the written documentation phase to advance to site visit.

Exemplary Professional Practice Nurse Satisfaction EP2EO Provide overall participation rate. Select only four of the seven categories and present data for each unit. The categories must be consistent across the organization. Autonomy Professional development Leadership access and responsiveness Interprofessional relationships Fundamentals of quality nursing care Adequacy of resources and staffing 33 RN-to-RN teamwork and collaboration

34 Exemplary Professional Practice EP6EO Provide one example of an improvement in a defined patient population outcome associated with nurse participation in an interprofessional collaborative plan of care.

35 Exemplary Professional Practice EP10EO Provide one example, with supporting evidence, of an improvement in the organization s nurse turnover rate associated with clinical nurses participation in nursing retention activities. AND Provide one example, with supporting evidence, of improvement of a clinical unit s nurse turnover rate associated with clinical nurses participation in nursing retention activities.

36 Exemplary Professional Practice EP11 Choose three of the following: Provide one example of the use of periodic formal performance review that includes a self-appraisal and peer feedback process, demonstrating a plan for professional development for three of the following: a. b. c. d. e. CNO AVP/Nurse Director Nurse Manager APRN Clinical Nurse

37 Exemplary Professional Practice EP15EO a. Provide one example, of an improved workplace safety outcome for nurses, specific to violence (physical or psychological violence, threats of incivility) toward nurses in the workplace. Provide a copy of the organization s safety strategy

38 Exemplary Professional Practice EP17 Provide one example of a nursedriven initiative based on patient feedback that was received as a result of a service recovery effort.

39 Exemplary Professional Practice EP18EO Provide eight of the most recent consecutive quarters of unit-or clinic-level nurse sensitive clinical indicator data to demonstrate outperformance of the mean, median or other measure of central tendency. Required for all inpatient care organizations: Falls with injury Hospital acquired pressure injury stages 2 and above A vendor s national database benchmark must be used

40 Select two other NSI for Inpatient Care Organizations CLABSI CAUTI CDIFF MRSA VTE PIV Physical and sexual assault Device related hospitalacquired pressure injury

41 Exemplary Professional Practice EP19EO Provide two nurse-sensitive clinical indicators from the most recent eight consecutive quarters of unit or cliniclevel nurse-sensitive, clinical indicator data from the ambulatory setting (e.g., ED(s), ambulatory surgery center(s), and nurse-run clinic(s). Demonstrate outperformance of the mean, median, or other central tendency (benchmark provided by the vendor s national database), or at the highest available level

42 Suggested Measures Ambulatory unit level data Select 2 NSIs Falls with injury ASC patient burns Adverse outcomes of care: wrong site, side, patient, procedure, implant/device Return to acute care HbA1c target levels Extravasation rate Door-to-balloon time Antibiotic stewardship Delay in treatment Telehealth appropriate disposition

43 Exemplary Professional Practice EP20EO Provide the most recent eight consecutive quarters of inpatient satisfaction data at the unit level collected to demonstrate outperformance of the mean, median, or other measure of central tendency (benchmark provided by the vendor s national database). Select 4 of the 9 categories and report data for each unit/clinic

44 Exemplary Professional Practice EP21EO Provide the most recent eight consecutive quarters of ambulatory care setting patient satisfaction data at the unit level collected to demonstrate outperformance of the mean, median, or other measure of central tendency (benchmark provided by the vendor s national database). Select 4 of the 9 categories and report data for each unit/clinic

45 Exemplary Professional Practice EP21EO Data must be included for: ED Ambulatory Surgery Center All areas where clinical nurses provide care

46 Patient Satisfaction Inpatient data and ambulatory care setting data will be presented and scored in separate SOEs Only use ANCC approved questions from vendor Select four categories to present Inpatient and ambulatory categories may be different Represent each category with a patient satisfaction question on the graph You can still use a different approved question within a category per unit/clinic area Encouraged to use vendor provided graph if it meets Magnet specification

47 New Knowledge, Innovations & Improvements

48 New Knowledge, Innovations & Improvements NK2 a. Provide one example, with supporting evidence, of how clinical nurses disseminated the organization s completed nursing research study to internal audiences. AND b. Provide one example with supporting evidence, of how clinical nurses disseminated the organization s completed nursing research study to external audiences.

49 New Knowledge, Innovations & Improvements NK5 Provide one example, with supporting evidence, of an innovation within the organization, involving nursing. Innovation is the application of creativity or problem solving that results in a widely adopted strategy, product, or service that meets a need in a new and different way. Innovations are about improvement in quality, cost effectiveness, or efficiency. 2019 Magnet Application Manual pg. 151

50 New Knowledge, Innovations & Improvements NK6EO Two examples are required (one example must be from ambulatory care setting if applicable): a. Provide two examples of an improved outcome in a care setting associated with a clinical nurse(s) involvement in the adoption of technology.

51 New Knowledge, Innovations & Improvements NK7EO Two examples are required (one example must be from ambulatory care setting, if applicable): a. Provide one example of an improved outcome associated with nurse involvement with the design or redesign of work environment. AND b. Provide one example of an improved outcome associated with clinical nurse involvement with the design or redesign of work flow in an ambulatory setting.

52 STRATEGIES FOR SUCCESS: Bridging from the 2014 Magnet Application Manual to the 2019 Magnet Application Manual

53 Strategies for Success Obtain the 2019 Magnet Application Manual Review Appendix O - Crosswalk of Standards 2014 2019 if you are re-designating Read each SOE carefully looking for key words Read the Glossary - look up all bolded words in SOE statements

54 Strategies for Success Put processes in place early: Set realistic goals for baccalaureate or higher education and certification rates Ensure interprofessional collaboration at the bedside and in decision-making groups Include self-appraisal and peer feedback in formal performance review at all levels

55 Strategies for Success Determine the NSI data requirements and compare to what your organization is collecting Ensure submission of your data to a national vendor for benchmarking and include all eligible units In ambulatory care setting, if no national benchmarks available from vendor, identify the next highest possible benchmark available Evaluate your data for areas of opportunity for improvement Continuously monitor your outcomes

56 Strategies for Success Develop a Magnet designation timeline Monitor ANCC Website for FAQ and Manual Updates Consider the use of a Nursing Excellence consultant

57 Resources 2019 Magnet Application Manual ANCC Website HealthLinx Monthly Newsletters HealthLinx Webinars

58 Summary OO reduced from 20 to 10 SOE changed from 49 to 50 TL- 9 SE-13 EP-21 NK-7

59 Summary 2019 Manual is effective in its entirety on February 1, 2019 No phase in options ADAM released by ANCC for electronic document submission and is required for use February 1, 2020

60 Questions??

61 CONTACT 1404 Goodale Blvd #400, Columbus, OH 43212 800 980-4820 solutions@healthlinx.com HealthLinx.com

62 References American Nurses Credentialing Center. (2014). 2014 Magnet Application Manual. Silver Spring, MD: American Nurses Credentialing Center. American Nurses Credentialing Center. (2019). 2019 Magnet Application Manual. Silver Spring, MD: American Nurses Credentialing Center.