Date: July 2017 Job Title : Social Worker Department : Location : 44 Taharoto Rd, Takapuna and 33 Paramount Drive, Henderson Reporting To : Service Manager Direct Reports : Service Team Leader Functional Relationships with : Internal Whitiki Maurea team members Kaumatua Waitemata DHB Policies Community Mental Health Team Operational Manuals ANZASW Code of Ethics and Practice Standards SWRB Code of Conduct Adult Senior Social Worker (Kaitohutohu Social Worker) District Social Work Professional Advisor Consumer Advisor Waitemata District Health Board Maori Health He Kamaka Waiora External MHSG Social Work Professional Advisor Adult Senior Social Workers Other Waitemata DHB mental health services Professional Advisor District Social Work Tangata Whaiora and their whanau All relevant wider community agencies and resources including social work training establishments Supporting Families NGO providers CYF s/ DHB Liaison Worker Family Violence Coordinator Child Protection Coordinator Government agencies Other mental health services Waitemata District Health Board -JOB DESCRIPTION - Page 1
Our Purpose, Values and Standards At the heart of Waitemata DHB is our promise of better care for everyone. This promise statement is the articulation of our three-fold purpose to: 1. promote wellness, 2. prevent, cure and ameliorate ill health and 3. relieve the suffering of those entrusted to our care. At the heart of our values is the need for all of us to reflect on the intrinsic dignity of every single person that enters our care. It is a privilege to be able to care for patients, whānau and our community, a privilege that is sometimes overlooked in our day to day work. Our standards and behaviours serve as a reminder to us all about how we are with our patients and with each other. Waitemata District Health Board -JOB DESCRIPTION - Page 2
Purpose of the role : To provide a professional social work perspective as a member of the multidisciplinary team, for those Tangata Whaiora referred to the service. To provide triage, crisis assessment and intervention to Tangata Whaiora. To identify and assess the psycho-social needs of Tangata Whaiora/whanau and significant others. To provide recovery focused social work interventions to those people referred to the service. To contribute to the development of an effective acute home based treatment service and provide intensive support and interventions to Tangata Whaiora. To provide effective Crisis Intervention and HBT skills as required. To practice as a social worker, providing specialist social work interventions within a Waitemata DHB Adult Mental Health Community Team Provide focused social work assessment and interventions with Tangata Whaiora as per the Adult Community Mental Health Social Work Role. Social work issues for Tangata Whaiora are highlighted to the clinical team. Social work interventions and outcomes will be recorded in clinical files, and communicated to the clinical team. To work as an effective Clinician Social Worker within the team complying with written guidelines of the service Clinical practice is carried out to professional standards and legal requirements and in line with Waitemata DHB policies and procedures. Triage, assessment and intervention is in accordance with written guidelines. Assessment and care planning including risk assessment and risk management plans are well documented, safe and in accordance with service policies and protocols. Work with Taurawhiri (Cultural Advisors) aspects that are recognised and incorporated into clinical practice. Contribute to team care coordination in clinical practice. Provide specific recovery focused interventions to designated Tangata Whaiora. To demonstrate effective communication within the clinical team. Demonstrated workload management skills are evident in prioritising demands according to urgency and acuity and responding in a flexible manner. To work as an effective team member Understand and work within Team Standards of Practice. Waitemata District Health Board -JOB DESCRIPTION - Page 3
Observe and identify roles, functions and philosophies of the multi-disciplinary team. Share clinical responsibility with the multidisciplinary team. Provide individualised, coordinated plans and interventions with a focus on providing intensive support and therapeutic treatment options Actively participate in the Wawata (multidisciplinary team), to achieve treatment goals. Participate in regular clinical and business meetings. Attend planning days. Demonstrate adherence to Waitemata DHB Policy and Procedures. Client rights and responsibilities are actively supported. Demonstrate understanding of Recovery Principles. Ensures that all administrative and HCC data entry is completed in a timely manner. Flexibility and innovation in service delivery models and practice and a willingness to be involved in research. Targeted outcomes and goals are negotiated with Tangata Whaiora and whanau centered approaches are used with identified small caseload incorporating intensive support in a flexible way. All Tangata Whaiora have a current written comprehensive plan developed collaboratively. All interventions are documented in a timely and accurate manner. Specific clinical interventions are implemented in accordance with the treatment / risk plan. All Mental Health Act documentation is completed in a tidy and accurate manner. Information is provided and referrals made to other services and agencies as relevant for addressing service user s social, occupational and other needs as appropriate. Demonstrate understanding of the MoH Involving Families Guidelines 2000. Supports involvement of and communication between the clinical team and whanau regarding Tangata Whaiora progress and care plans. Identify and assess the psychosocial needs of whanau/significant others. Establish liaison and advocacy role to support Tangata Whaiora in their personal relationships. Provide necessary information to assist others in Waitemata District Health Board -JOB DESCRIPTION - Page 4
meeting the Tangata Whaiora needs. Work in partnership with clients, whanau and Demonstrate understanding of the MoH. significant others. Involving Families Guidelines 2000. Supports involvement of and communication between the clinical team and whanau regarding Tangata Whaiora progress and care plans. Identify and assess the psychosocial needs of whanau/significant others. Establish liaison and advocacy role to support Tangata Whaiora in their personal relationships. Provide necessary information to assist others in meeting the Tangata Whaiora needs. Establish and maintain community networks. Identify and attend local community mental health networking groups as clinical practice allows. Maintain regular contact/consultancy with NGOs as part of integrated and coordinated practice. Maintain updated information on community resources, accessible to the multidisciplinary team. Support students with agency placements. Demonstrate a commitment to personal and Complete orientation and mandatory training. professional development as defined by the SWRB. Participate in Waitemata DHB Performance Development Review process. Undertake regular team member and professional supervision as agreed with Team Manager and Senior Social Worker. Proactively maintain a professional knowledge base. To carry out Project Work as part of CASP. Attend Waitemata DHB Social Work forum and other agreed and relevant forums related to community mental health care/services. Take responsibility for role modeling and supporting Adult MHS Social Work practice. To attend all CALD Modules. Culturally sensitive practice. Works in partnership with Kaumatua/Taurawhiri respecting the kaupapa, kawa and tikanga of Whitiki Maurea. All conduct towards Tangata Whaiora respects their mana. Shows understanding of and commitment to the principles of the Treaty of Waitangi (partnership, protection, participation) and importance of Te Whare Tapa Wha (the four cornerstones of health), Te taha wairua (spiritual aspects), Te taha hinengaro (mental and emotional aspects), Te taha whanau (family and community aspects), Te taha tinana (physical aspects). Waitemata District Health Board -JOB DESCRIPTION - Page 5
To work in a way that always puts Tangata Whaiora/whanau needs first. To work within a Tikanga Maori framework. Cultural aspects are recognised, acknowledged and incorporated into all aspects of treatment and interventions Participate in the cultural life of Whitiki Maurea. Cultural supervision is sought from Kaumatua or the Cultural Service Team Leader. Statutory & Treaty of Waitangi obligations Ensures the professional and political integrity of Tangata Whaiora by carrying out all functions in compliance of the Treaty of Waitangi and by demonstrating a serious commitment to keeping the treaty alive. To recognise individual responsibility for workplace Health & Safety under the Health & Safety Act 1992 & Amendments 2002 VERIFICATION: Shows sensitivity to cultural complexity in the workforce and patient population Support Waitemata DHB H&S Culture by: All Employees Following & complying with H&S policies & processes & applying them to their own work activities Identifying, reporting & self-managing hazards where appropriate Early and accurate reporting of incidents at work Employee: Service Team Leader: Date: Waitemata District Health Board -JOB DESCRIPTION - Page 6
PERSON SPECIFICATION POSITION TITLE: Social Worker Qualification Experience Skills/Knowledge/Behaviour Minimum All Social Work Positions Qualification in Social Work Degree in Social Work or equivalent Full Driver s Licence Professional Registration. Experience of working in a mental health/social work setting. Ability to respect other peoples values and culture Knowledge of Waitemata DHB organisational values Best Care for Everyone. Commitment to empowerment of Tangata Whaiora, their families and whanau and significant others. A high level of oral and written communication skills. Commitment to the highest standards of social work practice Advanced psychosocial assessment skills. Good time management skills. Preferred Master s Degree Full membership of ANZASW. Previous employment within a mental health service agency. Experience and knowledge of working with Maori. Experience within Waitemata DHB mental health team, either directly or through placement experience. Knowledge of relevant Community Services. In-depth knowledge of mental health issues and services. Excellent, proven, interpersonal and community networking skills. Clinical triage and assessment skills. Workload prioritisation skills. Advanced psychosocial assessment skills. Problem solving, solution focused interventions. Resilience, able to deal with stress positively. Ability to work effectively as a team member as well as autonomously. Waitemata District Health Board -JOB DESCRIPTION - Page 7