BUILDING EXPORT SUCCESS ENHANCING TPO IMPACT IN A CHANGING GLOBAL ENVIRONMENT

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Hotel Camino Real Polanco Mexico City, Mexico, 13 15 October, 2010 BUILDING EXPORT SUCCESS ENHANCING TPO IMPACT IN A CHANGING GLOBAL ENVIRONMENT The global economic crisis has increased the pressure on Trade Promotion Organisations, TPOs, to demonstrate the value they deliver in driving economic development and growth. The challenge all TPOs face is recording and reporting the impact their services have in beneficiary companies. The 2010 TPO Network World Conference and Awards will focus on different alternatives available to face this challenge, and how TPOs can benefit from each others experiences and practices. Some highlights of the event will be keynote addresses the Mexican Secretary of Economy on the five fronts of challenges Mexico has faced in the past two years and how they are overcoming them, from the President of the REDIBERO and WAIPA networks on the challenges the current global environment poses on trade and investment promotion, from the Inter-American Development Bank on what is the measured effectiveness of TPO services on SMEs and from a distinguished university researcher on the challenges to enterprise competitiveness in the Americas. Join 150 representatives from TPOs and other specialised trade development bodies in the discussion of mechanisms that can provide solutions for TPOs to maximise the value they provide to their stakeholders and strengthen the economic and social health of their countries. WEDNESDAY 13 OCTOBER 16:00 19:00 Registration Registration will be open to all participants in the hotel lobby 16:00-17:00 Regional Consultations Arab States in Conference Room Guanajuato Asia Pacific in Conference Room Morelia 17:00-18:00 Regional Consultations Africa in Conference Room Guanajuato Central Asia & CIS in Conference Room Morelia Note: Please note that the Latin America and Caribbean consultation took place through the REDIBERO meeting on 11-12 October, in the same hotel 19:00 21:00 Welcome and reception

THURSDAY 14 OCTOBER 8:30 9:00 Conference registration OFFICIAL WELCOME Conference Chair: Mr. Jorge ILLINGWORTH, former Ecuador Trade Minister 9:00 9:30 Mr. Alfonso CERVANTES SÁNCHEZ NAVARRO, Acting General Director, ProMéxico Ms. Patricia FRANCIS, Executive Director, ITC KEYNOTE SESSION Welcome address and introduction by ProMéxico and ITC 9:30 10:15 The Mexican Economic Experience from 2008 to 2010 PLENARY Mr. Bruno FERRARI, Secretary of Economy, Mexico Mexico has faced five external shocks in the past two years which have affected its trade, investment and tourism. A look into how they have responded by developing alternative strategies in trade and investment promotion. Challenges to Trade and Investment Promotion in the Current Environment Mr. Alessandro TEIXEIRA, President, REDIBERO and WAIPA Mr. TEIXEIRA benefits from being concurrently the president of one of the most dynamic networks of trade promotion organisations, and the global network of investment promotion agencies. From this vantage point, he will provide a view of the challenges faced in trade and investment promotion in the current global environment. 10:15 11:00 Impact of TPO Services in Latin America An Analytical Perspective 11:00 11:30 Coffee break Mr. Christian VOLPE, Senior Economist, IADB Mr. VOLPE is publishing a new book on the effectiveness of TPO services in Latin America, based on surveys applied to companies having benefitted from those services, among other tools. He will elaborate further on the significance of these results for the work of TPOs and their services in the current environment. Competitiveness in Latin America A View Prof. Víctor UMAÑA, Researcher, INCAE Business School Prof. UMAÑA, who participates in a leading research group on competitiveness and sustainable development in INCAE, will discuss the challenges in terms of enterprise competitiveness prevalent in the region and the requirements these impose on the work of trade promotion organizations. THE WHAT AND THE HOW OF TPO SERVICES BREAKOUT SESSION 1 11:30 12:30 What services should TPOs deliver to ensure success in the current environment? (Group 1) Discussion on the services TPOs should focus on to ensure they develop SME export readiness in the current environment. Moderator: Mr. John McCARTHY, Principal, Leisure Partners Mr. Bruno HUG DE BELMONT, Manager, Investments Projects, REDIEX Paraguay Mr. Avi HEFETZ, CEO, Israel Export and International Cooperation Institute Mrs. Delaine MORGAN, Vice-president, Export Promotion, Jamaica Promotions Corporation Jampro How to distribute TPO services (Group 2) Identifying the right mechanisms to take the services to the right users is a relevant question for every service TPOs produce. Three TPOs share their practices and mechanisms. Moderator: Mr. Friedrich von KIRCHBACH, Director, Division of Country Programmes, ITC

Mr. Mauricio BORGES, Director, Apex-Brasil Mr. YU PING, Vice-president, China Council for the Promotion of International Trade CCPIT Mr. Noharuddin NORDIN, Chief Executive Officer, MATRADE Malaysia 12:30 13:30 How to distribute TPO services (Group 1) 13:30 14:30 Lunch Break What services should TPOs deliver to ensure success in the current environment? (Group 2) ITC showcase: Enhancing Understanding of International Markets and Market Access Mr. Mathieu LAMOLLE, Associated market Analyst Building Competitive Trade Information Services Mr. Stephan BLANC, Chief, Trade information Services TURNING CHALLENGES INTO SERVICES PLENARY SESSION 14:30 16:30 Past winners of the TPO Network Awards present their experience in developing services in response to the challenges posed by the economic crisis. Moderator: Mr. Anders AEROE, Acting Deputy Executive Director, ITC 16:30 17:00 Coffee Break Mr. Matanda WABUYELE, CEO, Export Promotion Council Kenya EPC Ms. Pilar LOZANO, Director of International Cooperation, Proexport Colombia Mr. Jack STEPHENS, Group General Manager, International, New Zealand Trade and Enterprise NZTE 9 TH TPO NETWORK WORLD CONFERENCE PRESENTATIONS BY PROSPECTIVE HOSTS (AND SECRET BALLOT) 17:00 18:00 The countries wishing to host the next TPO Network World Conference and Awards, to take place in 2012, will present their bid. Mr. Jorge ILLINGWORTH, Conference Chair TPO NETWORK AWARDS 2010 GALA DINNER AND PRESENTATION CEREMONY 19:00 22:00 Announcement and presentation of the 2010 TPO Network Awards The winners of the 2010 TPO Network Awards are announced and the awards are delivered during a gala dinner.

FRIDAY 15 OCTOBER 8:30 9:00 Official Conference Photograph FOLLOWING UP WITH CLIENTS TO ENSURE IMPACT BREAK-OUT SESSION 2 9:00 10:00 Following up with clients served (Group 1) What mechanisms do TPOs currently use to follow up and monitor their service delivery and client reaction? Selected TPOs share their experiences and practices. Moderator: Mr. Friedrich von KIRCHBACH, Director, Division of Country Programmes, ITC Ms. Susan HAIRD, Deputy Director, United Kingdom Trade and Enterprise UKTI Mr. Jorge SEQUEIRA, CEO, Procomer, Costa Rica Mr. Cengiz TURKAY, Chef of Session, Export Promotion Centre of Turkey (IGEME) Evaluating impact on clients of services (Group 2) The key concern of TPOs is to ensure that their services do have an effective impact not only on their target clients but ultimately on boosting exports. Selected TPOs will share their practices and experiences in measuring the impact of their services. Moderator: H.E. PAN Sorasak, Secretary of State, Ministry of Commerce, Cambodia Mr. Jim MAGUIRE, Manager Export Marketing, Enterprise Ireland Mr. Kyoo Nam LEE, Regional Director, Latin America, KOTRA Mr. Prakash BEEHARRY, CEO, Enterprise Mauritius 10:00 11:00 Evaluating impact on clients of services (Group 1) Following up with clients served (Group 2) 11:00 11:30 Coffee and Networking Break PRESENTATIONS BY TPO NETWORK AWARDS 2010 WINNERS PLENARY SESSION 11:30 12:30 The winners of the 2010 TPO Network awards present their case by means of discussing the export development service they submitted for evaluation and their processes and mechanisms to identify and achieve strong impact. Moderator: Ms. Aicha POUYE, Director, Division of Business and Institutional Support, ITC 12:30 13:30 Lunch Break ITC showcase: Enabling a more conducive business environment Mr. Ezequiel GUICOVSKY, Trade Law Adviser Enhancing Understanding of International Markets and Market Access Mr. Mathieu LAMOLLE, Associated market Analyst STRENGTHENING THE TPO NETWORK PLENARY SESSION 13:30 15:30 What next for the network? Objectives and options for the TPO Network Brief discussion of the experience in the development, operation, benefits and difficulties of regional networks of TPOs and lessons to be learnt. Moderator: Mr. John GILLIES, Senior Officer, Institutional Strengthening, ITC REDIBERO, Mr. Ricardo ESTRADA, CORPEI, Ecuador ETPO, Mr. Ivan JUKL, CzechTrade Plenary discussion of modifications that need to be introduced in the structure and the work agenda of the TPO Network to increase its visibility and utility to members: Moderator: Mr. John GILLIES, Senior Officer, Institutional Strengthening, ITC Concept of pluri-annual themes and working programmes Governance structure Networking tool: the TPO Network Internet portal 15:30 16:00 Coffee and Networking Break

CONFERENCE CLOSING 16:00 16:30 Conference Summary Conference Chair: Mr. Jorge ILLINGWORTH, former Ecuador Trade Minister Summary of the discussions and the main conclusions. Recommendations for follow up actions to the next activities of the TPO Network. 16:30 16:45 Announcement of winning bid to host the 2012 TPO Network World Conference and Awards 16:45 17:45 Closing Remarks Conference close End of program Mr. Alfonso CERVANTES SÁNCHEZ NAVARRO, Acting General Director, ProMéxico Ms. Patricia FRANCIS, Executive Director, ITC

FOR FURTHER INFORMATION, PLEASE CONTACT Miguel Camacho DBIS/TS International Trade Centre Palais des Nations, CH-1211 Geneva 10, Switzerland +41 22 730 0111 camacho@intracen.org Mayra Garza Institutional Events ProMéxico Camino a Sta. Teresa 1679 Mexico, D.F. 019000 +52 55 5447 7000 mayra.garza@proemxico.gob.mx