AMERCAN CASE MANAGEMENT ASSOCATON 4 T H A N N U A L MSSOUR-KANSAS CHAPTER CASE MANAGEMENT CONFERENCE September 30, 2009 Adams Pointe Conference Center & Courtyard by Marriott Blue Springs, MO HOSPTAL CASE MANAGEMENT PRACTCE BASED EDUCATON
Conference Schedule 7:30 am 8:15 am Registration & Networking Breakfast with Sponsors & Exhibitors 8:15 am 8:30 am Welcome Announcements 8:30 am 10:30 am Session 1 10:30 am 11:00 am Networking Break with Sponsors & Exhibitors 11:00 am 12:00 pm Session 2 12:00 pm 12:45 pm Lunch (provided) 12:45 pm 1:15 pm Networking Break with Sponsors & Exhibitors 1:15 pm 2:30 pm Session 3 2:30 pm 2:45 pm Transition Break 2:45 pm 4:00 pm Session 4 4:00 pm 4:15 pm Closing Remarks / Evaluations 4:15 pm 4:30 pm Chapter Business Meeting S E S S O N 1 RAC Audit Preparedness: How to mplement Routine Clinical and Administrative Processes that Minimize Compliance and Financial Risk Joseph Zebrowitz, MD Executive Vice President Executive Health Resources Newtown Square, PA Participants will learn why observation status and 1-day stays have become a major compliance concern and why hospitals often lose significant revenue from inappropriate observation claims. This session will provide insight into building and optimizing an internal compliance program that leverages Case Management expertise and Physician Advisement, and how to create a UR process that proactively defends against RAC medical necessity denials. Discussion will include a step-bystep approach to implement a consistent process that can not only ensure regulatory compliance but also create revenue integrity, and an in depth understanding of the rules for RACs, and the Administrative Law Judge appeal process. L E A R N N G O B J E C T V E S : 1. Explain how and why auditors including QOs nationwide are targeting Short Stays and Observation Status, and how these pose a compliance problem and potential revenue loss for hospitals 2. Describe the RAC nitiative, including results of the demonstration, rollout plan, and latest updates to the final RAC Statement of Work 3. Review the rules for RACs, the RAC review process, and the Administrative Law Judge appeal process 4. Evaluate your current compliance program and revenue risks in dealing with observation
S E S S O N 2 Case Management: Moving Target or Dynamic Force Jan DeRoche, RN, LCSW-C, ACM Director Case Management Kaiser Foundation Health Plan of MidAtlantic States, nc. Rockville, MD Recent CMS rulings (i.e. M, RAC, POA) have increased pressure on Case Management departments to perform as never before. This session will provide strategies to succeed in this environment. n addition, participants will learn how to influence regulatory and legislative bodies enabling them to transition from reactive roles to partnerships with decision makers. L E A R N N G O B J E C T V E S : 1. Understand the genesis of M, RAC and POA and learn success strategies related to these rulings 2. dentify other CMS demonstration projects that are in process or planning phases 3. nfluence key decision-makers in your organization, community, federal and regulatory agencies to positively impact your profession S E S S O N 3 The Joys and Challenges of Patient-Centered Care Walter E. Kisthardt, PhD, MSW Associate Professor & Chair Social Work Park University Parkville, MO This session will examine the emerging trend of patient-centered care, drawing parallels between this trend and the social work Strengths Perspective principles. The six principles of the strength approach will be discussed, along with their implications for patient-centered care, using current patient situations to illustrate the potential benefits, costs, and ethical dilemmas inherent in a patient-centered philosophy. L E A R N N G O B J E C T V E S : 1. Define the six principles of strength-based patient care 2. dentify the potential ethical dilemmas inherent in utilizing these principles in practice 3. Discuss strategies that may be integrated into work with patients S E S S O N 4 Economic Quicksand & the Art of Case Management Marlys R. Peck, BSW, MSW, PhD Assistant Professor Department of Sociology & Social Work University of Central Missouri Warrensburg, MO A shifting economy impacts the provision of social services on many levels. This session will explore a range of issues and strategies designed to assist case managers as they work in an ever-changing environment. L E A R N N G O B J E C T V E S : 1. Assess personal and professional stress related to the economy 2. Describe the latest research on changing environments 3. Explore the art of case management
C O N F E R E N C E R E G S T R A T O N ACMA MSSOUR- KANSAS CHAPTER CONFERENCE Name and, if desired, Credentials* (This information will appear on your name badge.) Title and Department* (This information will appear on your name badge.) Facility / Organization* (This information will appear on your name badge.) PLEASE NDCATE ATTENDANCE PLANS Business Address* n Session 1 City, State, Zip* (This information will appear on your name badge, except zip code.) Email Address (Your confirmation will be sent to this address. Email addresses are not published in Directory.) n Session 2 n Lunch n Session 3 Telephone Number* Extension Fax Number n * Please check here if you do NOT want this information published in the Participant Directory. n Please check here if you have special needs that may require assistance. n Session 4 n Chapter Meeting CONFERENCE RATES & PAYMENT NFORMATON EARLY REGSTRATON DSCOUNT Must be received by September 9 REGULAR REGSTRATON Must be received by September 25 ACMA Member:...$55 Non-Member:...$75 Group Discount (5 or more)* / Member:...$49.50 Group Discount (5 or more)* / Non-Member:...$67.50 (*All attendees must be from same organization. Registration and payment(s) must be submitted together) Membership Package**:... $215 (**ncludes 1-year ACMA & Chapter Membership. Membership Application required) ACMA Member...$70 Non-Member...$90 Membership Package**:... $230 (**ncludes 1-year ACMA & Chapter Membership. Membership Application required) LATE REGSTRATON ACMA Member... $95 Non-Member... $110 Total $ PAYMENT METHOD: Please check one option: Visa MasterCard Check (make payable to ACMA) Card Number (total of 16 digits) Expiration Date (mo/yr) V-Code (last 3 digits on back of card) Name on Card (please print): Authorized Signature: REGSTRATON NFORMATON ON BACK OF BROCHURE.
The American Case Management Association (ACMA) is THE professional membership association supporting the practice of Hospital/Health System Case Management with solutions, resources, education, and advocacy. ACMA chapter conferences provide education on the key issues at a regional level, and the opportunity to network with other area professionals and local Sponsors/Exhibitors. CHAPTER BOARD OF DRECTORS & PLANNNG COMMTTEE Alice Criger, RN, BSN, ACM / President OB Care Manager Health Services Children s Mercy Family Health Partners Linda Yates, LCSW, ACM / President-Elect Social Worker Care ntegration Saint Luke s - Plaza Kathy Stork, LMSW / Secretary Social Worker Care ntegration Saint Luke s Hospital Catherine Eib, BSN, RN / Treasurer Manager Utilization Management KVC Behavioral HealthCare, nc ndependence, MO D Earl Dunn, LMSW, ACM / Member at Large Complex Care Coordinator Saint Luke s Hospital Susan Wade, RN, BSN, MSN / Member at Large Case Manager Continuum of Care Research Medical Center HCA Debbie Enke, RN, BSN, CCM Member at Large & Past President Case Manager / Team Leader Care ntegration Saint Luke s East Lee s Summit Lee s Summit, MO Delores Jordan, LMSW, MHA Planning Committee Member Social Worker Care ntegration Saint Luke s East Lee s Summit Lee s Summit, MO Patricia Ornce, RN, BSN, CCM Planning Committee Member Senior Care Manager Health Services Children s Mercy Family Health Partners MPORTANT DATES Early Registration September 9 Cancellation September 11 Hotel Discount September 16 Regular Pricing September 25 Conference Date September 30 CONTNUNG EDUCATON CONTNUNG EDUCATON: CE Certificates will be awarded upon completion of the conference. Participants may earn up to 7.8 Nursing Contact Hours (based on 50-min hour) and up to 6.5 Social Work Contact Hours. CE credits can be applied toward ACM Certification renewal and CCM Credits*. *CCM application is pending Complete Conference nformation and Online Registration Available at: www.acmaweb.org/mo-kan
CONFERENCE LOCATON NFORMATON Adams Pointe Conference Center & Courtyard by Marriott 1400 NE Coronado Drive Blue Springs, MO 64014 Phone: 816-220-4400 www.adamspointecc.com The Adams Pointe s Courtyard by Marriott hotel is offering a discounted room rate of $89.00 to conference attendees. n order to receive the discounted rate, you must make your reservations by the Hotel Discount. To make reservations, contact the hotel directly at 816-228-8100 and ask for the ACMA discounted rate. Parking is complimentary REGSTRATON NFORMATON RETURN REGSTRATON FORM TO: ACMA, 11701 West 36th Street, Little Rock, AR 72211 or you may fax this form to 501-227-4247. f you have any questions call 501-907-ACMA (2262). f you do not receive a registration confirmation via email within 10 business days, please contact the ACMA National Office at 501-907-2262. CANCELLATONS must be made in writing and received by ACMA by the cancellation deadline. A $25 administrative fee will be charged for all refunds requested prior to this date. No refunds will be made for cancellations received after the cancellation deadline. 11701 West 36th Street Little Rock, AR 72211 FRST-CLASS MAL U.S. POSTAGE PA D LTTLE ROCK, AR PERMT #1105