Integration of General Practice in Health services. Doris Young Professor of General Practice

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Integration of General Practice in Health services Doris Young Professor of General Practice

Three projects GP integration index Relative effectiveness of Population health interventions in the General Practice setting Study of GPs in Community health services (www.dhs.vic.gov.au/phkb)

What does a well integrated GP mean to you?

Measuring Integration in General Practice How does the GP-Integration Index work? The GP Integration Index is a 70 item, self administered survey It measures 14 different factors - 9 integration and 5 contextual factors Each factor is made up of 4 to 6 items which respondents rate on a six point scale Two major factors can be identified to summarise the 9 integration factors - Patient Care Management and Community Health Role

Measuring Integration in General Practice 1. Holistic patient care 9 Integration factors consider family, occupational, social, cultural, spiritual, emotional and mental issues 2. GP flexibility tailor health care to individual; consider patient needs and financial circumstances; be flexible with time and facilities 3. Patient information explain health issues to patient, and provide them with an understanding of what to expect when referred to others.

4. Attitude to teamwork - identify problems that need referring elsewhere; receptive to suggestions from others; open communication with other GPs; respect patients wishes to be referred elsewhere. 5. Liaison - be a central but not controlling force; include other service providers in networks and meetings; liaise and refer to all appropriate service providers. 6. Care co-ordination - continue follow-up and co-ordination with specialists etc; be accessible to other health workers (phone, fax, email) & respond to requests for information

7. Hospital role formal hospital appointments; major role in discharge planning 8. Community health community leader; support and have links with community groups (e.g. give talks); committee member on local projects 9. Health planning and policy involved in student education; policy and decision making at local levels; participate in Divisional activities

Measuring Integration in General Practice 5 Contextual / Enabling Factors GP knowledge of local services keep up to date concerning local health services, staff, and their policies such as referral and admission policies Time and funding payment system encourages integration by covering health promotion and disease prevention role, as well as for co-ordination role and working with others

Practice organisation have processes to communicate with other providers and a well organised practice (good receptionist support and clinical records) Personal domain opportunities to debrief and be able to consider own health and welfare Information technology use computers for storage and communication of patient data; be linked to other services.

Community Health Centre GPs Pseudo salaried/co-location Bulking billing Special Interests Teaching/Research Health promotion Chronic Disease management Community development

Population Low SES Homeless/unemployment NESB/Refugees Drug and alcohol Mental health Aged care

Relative effectiveness of Population health interventions in the General Practice setting (Funded by Department of health &aged care) http:www.gp.unimelb.edu.au/seminar/jag.pdf

Reach and Efficacy Target higher risk groups biological socio-culturally disadvantaged Recruitment of hard to reach groups Need to look at efficiency what works in the real world setting feasibility e.g smoking cessation advice, cancer screening

Adoption, Implementation and Maintenance Adoption : the proportion and representativeness of settings Implementation: the extent to which an intervention is delivered as intended Maintenance : the extent to which an activity becomes part of routine, normal practice

Key Findings Certain National Health Priorities,life cycle/ life style changes have more evidence of effectiveness in general practice eg, immunisation, falls prevention, screening for 75+,smoking cessation advice, BP check, CVD risk factors in high risk groups, cholesterol lowering, asthma plans,cervical cancer, mammography screening

Key findings (continue) Population health activity increases with more clearly definable population. Education, QA and CPGs can increase pop health activities must be integrated IT can increase preventive activities and contribute to Practice audit Unless equity is considered, systematic approaches may increase health inequalities

Collaboration is essential at practitioner,practice, Policy level Challenges lie in the adoption, implementation and maintenance of effective interventions in GP The general practice profession requires ongoing organisational support to implement population health activities

Model of a well integrated primary care clinic Multidisciplinary team Collaborative planning Effective organisational infrastructure Supportive policies Funding systems IT/IM systems

Roles and functions Service provision to clients of special needs (CDM, HI, aged care) Teaching and training Research, evaluation and development (RED) Career path