Public Disclosure Authorized AFRICA Africa Transport & Digital Development Global Practice IBRD/IDA Investment Project Financing FY 2009 Seq No: 15 ARCHIVED on 23-Feb-2018 ISR31153 Implementing Agencies: Ministry of Works, Transport and Communications, MINISTRY OF FINANCE, President's Office - Public Service Management Public Disclosure Authorized Key Dates Key Project Dates Bank Approval Date:25-Jun-2009 Planned Mid Term Review Date:02-Apr-2012 Original Closing Date:28-Feb-2015 Project Development Objectives Effectiveness Date:14-Oct-2009 Actual Mid-Term Review Date:22-Jun-2012 Revised Closing Date:31-Dec-2017 Public Disclosure Authorized Project Development Objective (from Project Appraisal Document) Project development objectives for RCIP 3 include the following: Malawi: Support the Recipient#s efforts to improve the quality, availability and affordability of broadband within its territory for both public and private users Mozambique: Support the Recipient'sefforts to contribute to lower prices for international capacity and extend the geographic reach of broadband networks and to contribute to improved efficiency and transparency through egovernment applications. Tanzania: Support the Recipient's efforts to: (i) lower prices for international capacity and extend the geographic reach of broadband networks; and (ii) improve the Government's efficiency and transparency through egovernment applications. Has the Project Development Objective been changed since Board Approval of the Project Objective? No PHRPDODEL Components Public Disclosure Authorized Name MALAWI - Enabling Environment Component 1: Enabling Environment (including M&E capacity Building):(Cost $2.00 M) MALAWI - Connectivity Component 2: Connectivity:(Cost $14.50 M) MALAWI - Project Management Component 3: Project Management:(Cost $2.00 M) MOZAMBIQUE - Technical assistance Component 1: Enabling Environment (Including M&E capacity Building):(Cost $5.44 M) MOZAMBIQUE - Connectivity Component 2: Connectivity:(Cost $16.01 M) MOZAMBIQUE - egovernment Component 3: egovernment:(cost $6.23 M) MOZAMBIQUE - Project management Component 4: Project Management Support:(Cost $3.93 M) TANZANIA - Enabling Environment Component 1: Enabling Environment:(Cost $14.00 M) TANZANIA - Connectivity Component 2: Connectivity:(Cost $60.00 M) 2/23/2018 Page 1 of 10
TANZANIA - egovernment Applications Component 3: egovernment Applications:(Cost $22.00 M) TANZANIA - Project Management Support Component 4: Project Management Support:(Cost $4.00 M) Overall Ratings Name Previous Rating Current Rating Progress towards achievement of PDO Moderately Satisfactory Satisfactory Overall Implementation Progress (IP) Moderately Satisfactory Satisfactory Overall Risk Rating Moderate Moderate Implementation Status and Key Decisions The project closing date is December 31, 2017. The disbursements to date is $83.8m. Based on the observed progress to date, all the committed funds ($11.75m) are expected to be disbursed within the grace period ending April 30, 2018. Component 1: Enabling Environment (US$ 14 million) This component included activities aimed at building institutional capacity and strengthening the policy environment. All activities envisaged under this component have been completed. The project has facilitated enactment of the Cybercrimes Act, 2015 and E-Transactions Act, 2015, and the set-up of the National ICT Commission (ICTC). Enactment of the Personal Data Protection Act, 2018 is underway. 129 schools received ICT equipment and ICT training for teachers (eschools project). The feasibility study for National Public Key Infrastructure (NPKI), a system to provide verification of users identity through certificate authority, has been completed. 11 video conference equipment modules have been installed in Government offices. The project financed the production and airing of TV and radio programs on the development of the ICT sector in Tanzania. Component 2: Connectivity (USD 60 million) This component included activities to support IT infrastructure in Tanzania. All activities envisaged under this component have been completed. The Government Network (GovNet) sub-project provides integrated communications infrastructure to 149 government offices at national and local level. As part of this sub-project, 72 offices of Ministries, Departments and Agencies (MDAs) have been connected to the government fiber network (GovNet) and provided with power back-up systems and servers to support applications and communications. The Government Data Center has been provided with 55 servers. Connection to GovNet and power back up facilities and security systems have also been put in place for Local Government Agencies (LGAs). 163 public officers in MDAs and LGAs were trained. The Bandwidth sub-project provides subsidized internet services to MDAs, schools, and hospitals. Up to date, there are 201 institutions benefitting from 1550 Mbps Government bandwidth. The Rural Communications sub-project supported progress towards universal access by providing subsidies to the private sector to invest in rural areas. More than 2.6 million people in 1393 rural villages have been connected to communications services and the project (public) funds have leveraged private sector investment on an average of 1:2 basis. Component 3: egovernment Services (USD 22 million) This component included activities to support the development of egovernment applications. All activities envisaged under this component have been completed. The following applications were developed and launched: Birth and Death Registration System (BRS), implemented by the Registration, Insolvency and Trusteeship Agency (RITA). The sub-project financed the development of a custom application for civil registration, and the set-up of 60 remote registration sites and 4 registration desks at RITA HQ. 170 staff were trained. Telemedicine System, implemented at the Muhimbili National Hospital (MNH). The sub-project connected 7 remote hospitals to MNH for e- consultation (emergency medicine), e-referral, and e-diagnostic (tele-radiology). In the period June-October 2017, 152 staff have received training, and 129 serious cases have been attended since May 2017. Unified National eprocurement System. The sub-project financed the ICT backend, the system design (including modules on etendering, epurchasing, econtract, edispute, eauction and epayment), the system interoperability with other government systems, and training to 21 officers and to 200 suppliers. 2/23/2018 Page 2 of 10
National Business Portal, implemented by the Business Registration and Licensing Agency (BRELA). This sub-project led to the realization of a one-stop shop platform allowing business to register business names, get business licenses, find information about starting a business, and to provide access to trade information and livestock products. The system is integrated with other government platforms, including the payment gateway. erecords, implemented by Records and Archive Management (RAM). The sub-project financed the installment of a Trusted Digital Repository. More than 600 files have been uploaded into the system. RAM is in the process of adjusting business procedures to the new technology. eoffice. This sub-project financed the development of a system to manage daily routine business operations in government offices. 26 institutions are currently piloting the application, launched in Dec 2016. Government Mobile Platform. This sub-project financed the development of a unique platform for mobile services including Voter s ID Verification, Water Bill Notifications, health Insurance Card Verification, Pensions Notification; Fuel Cap prices Notifications and others. The platform was launched in October 2015, and 15.9 million push and pull transactions have been registered since then. Component 4: Project Management (USD 4 million) This component included activities to support Project Management. Activities allowed to build strong project management capacity in the PIU, that will be leveraged for the implementation of the follow-up operation Digital Tanzania. Risks Systematic Operations Risk-rating Tool Risk Category Rating at Approval Previous Rating Current Rating Political and Governance -- Moderate Moderate Macroeconomic -- Moderate Moderate Sector Strategies and Policies -- Moderate Moderate Technical Design of Project or Program -- Moderate Moderate Institutional Capacity for Implementation and Sustainability -- Moderate Moderate Fiduciary -- Moderate Moderate Environment and Social -- Moderate Moderate Stakeholders -- Moderate Moderate Other -- Moderate Moderate Overall -- Moderate Moderate Results Project Development Objective Indicators TANZANIA: International Internet bandwidth (Mbps) (Number, Custom) Value 302.00 47,010.00 51,512.00 50,000.00 2/23/2018 Page 3 of 10
Date 31-Dec-2008 30-Jun-2016 31-Dec-2017 31-Dec-2017 The actual current achievements at the project completion surpassed the initial and end target. TANZANIA: Internet user penetration (Percentage, Custom) Value 0.98 40.00 40.00 40.00 Date 31-Dec-2008 30-Dec-2016 30-Dec-2016 31-Dec-2017 TANZANIA: Price of wholesale international E1 capacity link (US$/month) (Amount(USD), Custom) Value 10,000.00 60.00 70.00 100.00 Actual currently achieved at project completion surpassed the end target TANZANIA: Volume of electronic records/events processed with egovernment applications (yearly) (Number, Custom) Value 0.00 3,033,716.00 16,009,714.00 3,000,000.00 Date 31-Dec-2008 31-May-2017 31-Dec-2017 31-Dec-2017 2/23/2018 Page 4 of 10
Total teledensity (fixed and mobile) (Number, Custom) Value 29.48 80.00 80.00 80.00 Date 01-Jan-2009 31-May-2017 31-Dec-2017 31-Dec-2017 The end target was revised upwards in the 2016 restructuring to reflect observed increased coverage in rural/remote areas. User Perception of Quality of Public Services (%) (Percentage, Custom) Value 0.00 0.00 73.30 50.00 Date 31-Dec-2008 30-Jun-2016 31-Dec-2017 31-Dec-2017 Public survey has being commissioned to capture feedback from the system users after the launch of the egovernment applications. Report has been submitted to the World Bank, to be presented during the ICR. Direct project beneficiaries (Number, Custom) Value 0.00 3,102,403.00 2,619,110.00 1,320,000.00 Date 31-Dec-2008 31-May-2017 31-Dec-2017 31-Dec-2017 2/23/2018 Page 5 of 10
PHINDIRITBL The actual current achievements at the project closure surpassed the initial and end target by far. Direct beneficiaries include Rural connectivity (2,618,649 - Population in 347 wards); GOVNET (149 Institutions); Bandwidth (201 Institutions) RITA (60 sites); Telemedicine (8 sites); eprocurement (100 PEs); erecords (26 Institutions); Mobile (118 institutions). The data reported is likely to underestimate the actual figure as it does not include individual government employees and citizens accessing digital services as beneficiaries. Unfortunately it was not possible to gather this data at the time this ISR was prepared. Female beneficiaries (Percentage, Custom Supplement) Value 0.00 46.70 46.70 50.00 Overall Intermediate Results Indicators TANZANIA: Component 1 - Average monthly price of Internet access (Amount(USD), Custom) Value 800.00 16.00 16.00 60.00 The definition of this indicator was modified in the 2016 Restructuring to reflect increased use of 1 Mbps with respect to the originally foreseen 128 Kbps bandwidths. The target was revised downward in the 2016 Restructuring to reflect observed decreasing trends in prices. The actual results in the project closure surpassed the revised target. 2/23/2018 Page 6 of 10
PHINDIRITBL PHINDIRITBL PHINDIRITBL TANZANIA: Component 2 - Coverage of mobile networks (% of population) (Percentage, Custom) Value 65.00 94.50 95.00 95.00 Date 31-Dec-2007 31-Dec-2016 31-Dec-2017 31-Dec-2017 Target was revised upwards in the 2016 Restructuring to reflect expanded scope of Project activities to increase rural coverage. TANZANIA: Component 2 - Number of Government institutions connected to Government network (GovNet) (Number, Custom) Value 0.00 132.00 149.00 149.00 The current achieved target at the project closure surpass original target of 22 TANZANIA: Component 3 - Number of Ministries with operational egovernment applications (Number, Custom) Value 0.00 1.00 6.00 4.00 Date 01-Dec-2008 30-Apr-2017 31-Dec-2017 31-Dec-2017 2/23/2018 Page 7 of 10
PHINDIRITBL PHINDIRITBL PHINDIRITBL TANZANIA: Component 3 - Number of patients served by telemedecine system (including ediagnosis, eradiology, and econsultations) (Number, Custom) Value 0.00 10.00 129.00 1,500.00 Number reported on pilot use and the number of patient expected to increase after the recent completion and the launch of telemedicine project TANZANIA: Component 3 - Number of sites connected to the Vital Registrations System (Number, Custom) Value 5.00 40.00 60.00 60.00 TANZANIA: Component 3 - Number of hits on the Business Portal websites (Number, Custom) Value 0.00 0.00 401.00 2,000.00 After the recent completion and the launch of the project, the number is expected to raise. Overall Data on Financial Performance 2/23/2018 Page 8 of 10
Disbursements (by loan) Project Loan/Credit/TF Status Currency Original Revised Cancelled Disbursed Undisbursed Disbursed P111432 IDA-46010 Closed USD 31.00 31.00 0.00 30.94 0.00 100% P111432 IDA-46020 Closed USD 20.00 20.00 0.00 19.87 0.00 100% P111432 IDA-46140 Closed USD 100.00 100.00 0.00 83.84 11.75 88% Key Dates (by loan) Project Loan/Credit/TF Status Approval Date Signing Date Effectiveness Date Orig. Closing Date Rev. Closing Date P111432 IDA-46010 Closed 25-Jun-2009 17-Jul-2009 29-Jan-2010 28-Feb-2015 30-Jun-2016 P111432 IDA-46020 Closed 25-Jun-2009 17-Jul-2009 14-Oct-2009 28-Feb-2015 30-Jun-2016 P111432 IDA-46140 Closed 25-Jun-2009 22-Jul-2009 19-Jan-2010 28-Feb-2015 31-Dec-2017 Cumulative Disbursements Restructuring History 2/23/2018 Page 9 of 10
Level Approved on 19-Aug-2010,Level 2 Approved on 20-Nov-2013,Level 2 Approved on 05-Jan-2015,Level 2 Approved on 08-Feb-2015,Level 2 Approved on 14-Nov-2016 Related Project(s) There are no related projects. 2/23/2018 Page 10 of 10