Revelstoke and Area B Emergency Management Program Executive Committee Meeting AGENDA. February 17, 2014 at 1:00 p.m. in Council Chambers.

Transcription

1 Executive Committee Meeting AGENDA February 17, 2014 at 1:00 p.m. in Council Chambers Page 1. INTRODUCTIONS 2. CONSIDERATION OF CHAIR 3. ADOPTION OF AGENDA BUSINESS ITEMS a. - Emergency Program Coordinator Year End Report 2013 b. Emergency Social Services Coordinator (ESS) - Contract Update c. Emergency Program Coordinator Position (EPC) - Past / Present d. Columbia Shuswap Regional District - EPC Assistance e Work Plan f. Emergency Operations Centre (EOC) - Update g. Courses for OTHER BUSINESS 6. ADJOURNMENT Page 1 of 20

2 Page 2 of 20

3 2013 REVELSTOKE & AREA B EMERGENCY MANAGEMENT PROGRAM EMERGENCY PROGRAM COORDINATOR YEAR END REPORT Spark Solutions Ltd. February 12, Page 3 of 20

4 TABLE OF CONTENTS Executive Summary 3 List of Terms / Acronyms RAEMP Highlights EPC Activities and Accomplishments 6 Coordination..6 Planning.7 Training.8 Liaising 9 Finance & Administration..11 Moving Forward with the RAEMP 11 Appendix 1: A List of Future Exercise Scenarios.14 Appendix 2: 2013 RAEMP Training Summary.15 Proposed JIBC Training Plan for ICS & EOC Training for Revelstoke Page 4 of 20

5 EXECUTIVE SUMMARY Simon Hunt of Spark Solutions Ltd., as the Emergency Program Coordinator; was responsible for administering the Revelstoke and Area (RAEMP) for the calendar year of The contract was composed of 300 hours of work - approximately 25 hours/month. This document highlights the achievements in 2013 and provides recommendations for the continued development of the RAEMP. Simon Hunt Spark Solutions Ltd. Simon@sparksolutions.ca 3 Page 5 of 20

6 LIST OF TERMS / ACRONYMS BCERMS British Columbia Emergency Response Management System EMBC Emergency Management British Columbia EOC Emergency Operations Centre EPC Emergency Program Coordinator ESS Emergency Social Services GIS Geographic Information Systems (Maps) HETS / HSRS Helicopter External Transport System or Heli-Sling Rescue System HMC HMC Highway Maintenance Services Ltd. ICS Incident Command System IT Information Technology PREOC Provincial Regional Emergency Operations Centre JIBC Justice Institute of British Columbia RAEMP Revelstoke and Area SAR Search & Rescue 4 Page 6 of 20

7 2013 HIGHLIGHTS With a new Emergency Program Coordinator (EPC) the focus was on BCERMS training and familiarization of the current emergency program, the municipality and regional district (Area B), adjacent programs and established connections with partners and stakeholders Monitored and liaised emerging events in June for floods and August for forest fire danger Liaised with over 30 external partners and stakeholders Supported 52 days of emergency management training for 29 City Staff and their partners Provided local media interviews as an opportunity to educate the communities of Revelstoke and Golden of the RAEMP Presented to City Council an update of the REAMP in August Developed and coordinated a successful table-top exercise with a number of City staff and partners in October. The City has about 10 trained, competent and capable, staff to work roles in an EOC, if required. There were also several strong leaders identified from partnering agencies. Liaised with Parks Canada, gaining the opportunity for two Revelstoke Search & Rescue Managers to receive 5 days of Incident Command System Training With the support of BC Wildfire Management Branch and Parks Canada forest fire fighters, developed a catchment trail along the north side of Montana Creek to reduce the number of out-of-bounds technical rescues Significant revisions were made to the RAEMP s Response & Recovery Plan Emergency Contact List Developed the RAEMP equipment inventory 5 Page 7 of 20

8 2013 EMERGENCY PROGRAM COORDINATOR ACTIVITIES & ACCOMPLISHMENTS PERCENT OF TIME SPENT BY CATEGORY FOR EMERGENCY PROGRAM COORDINATOR IN 2013 FINANCE & ADMINISTRATION 7% PLANNING 13% LIAISON - EXTERNAL 22% EMERGENCY RESPONSE 6% LIAISON - INTERNAL 11% TRAINING 41% This pie chart reflects time utilization by work categories for the 2013 Emergency Program Coordinator. COORDINATION (6%) Although there were a number of near events that occurred, 2013 was a mainly uneventful year for emergency coordination in Revelstoke and Electoral Area B. The majority of time performing emergency coordination was utilized liaising with Emergency Management British Columbia (Southwest PREOC) and keeping the City of Revelstoke and appropriate partners informed of evolving events. 6 Page 8 of 20

9 Coordination Continued In May the Canadian Pacific Railway caught bridge fire. Smoke from the fire was channeled down-river away from habitation removing the need to evacuate. The bridge was quickly extinguished by Revelstoke Fire Dept. with the assistance of helicopter bucket support. In late June, a large subtropical rain event caused extensive flood damage in the Kootenays and southern Alberta. Through correspondence with EMBC and Environment Canada, the City and partners were notified well in advance of the rains. This enabled Parks Canada to mitigate the potential consequences by reinforcing berms at the terminus of the Heather Mountain mudslide, protecting the Trans-Canada Highway. Twenty-four hours before predicted arrival, the bulk of the rain system passed through the Kootenays to the south of Revelstoke. The Lac Magentic railway disaster raised concerns regarding emergency response in the City of Revelstoke. These concerns were addressed in a presentation provided to city council about the current state of the RAEMP in August, followed by a presentation by a Canadian Pacific Liaison in September. In August, there was an elevated period of both forest fire danger and activity in Area B both east and west of Revelstoke. EMBC and the Southeast Fire Centre, via the Southwest PREOC, provided daily briefings that were relayed through to key City staff. There was no threat to life or infrastructure in our region. PLANNING (13%) Time dedicated to emergency planning was primarily attributed to the familiarization and evaluation of the current state of the RAEMP. Considerable edits were required to bring the emergency contact list from the Response and Recovery Plan up to date (November 2013) and in a digital format. The Response Plan recommends this contact list is updated quarterly. This contact information should be reviewed again in the spring of As part of the RAEMP evaluation, the City s IT technician, Geoff Wilson, performed an evaluation of the communication and computer setup of the EOC at the Revelstoke Airport in May. He determined the facility lacked the communications infrastructure required to run multiple telephone and internet (i.e. ). In its current state, a single internet line has been borrowed from the Environment Canada office by drilling a hole through the ceiling into the EOC. This line runs a single phone line and has very low bandwidth internet. The EPC met with Lyle Huntley, Rob Girard, and Geoff Wilson to begin the discussion of temporary alternatives to remedy this situation in November. To continue to develop the EOC at the airport will require a significant investment for internet upgrades for Telus fibre-optic cabling and a telephone 7 Page 9 of 20

10 Planning Continued system (>$10K). The fibre-optic line is across the street from the EOC, approximately 65 meters in distance. Monthly service charges are likely associated with these service upgrades. Negotiating with corporate level Telus for an appropriate service plan is suggested as the regional representatives were not able to provide turn-key service in the event of an EOC activation. Considering the periodic and infrequent usage of the Airport EOC, the City needs to determine if such an investment is worthwhile. Relying solely on cellular service for communications during a large-scale emergency is not recommended, as it is usually the first utility to become overwhelmed. During this same IT assessment, it was also determined that the two notebook style computers set up in the EOC are ready for surplus. A decision needs to be made upon future investments of this nature. An electronic inventory has been developed to catalogue and maintain equipment within the RAEMP, primarily at the Revelstoke Airport EOC. TRAINING (41%) Time dedicated towards emergency management training composed the greatest contribution for the Emergency Program Coordinator in This commitment was appropriate due to the relative infancy of the RAEMP (2007) and the investment of hiring a new EPC to ensure a thorough understanding of the British Columbia Emergency Management Response Management System. In total, the RAEMP supported 52 days of training for 29 City Staff and Partners. The EPC successfully completed the following courses through the Justice Institute of British Columbia (JIBC): - Emergency Management Training: The Core (2-day), Salmon Arm - EOC Level 2: Essentials 2 (2-day), Salmon Arm - EOC Level 3: Planning (1-day), Kelowna - EOC Level 3: Operations (1-day), Vernon - Planning for Community Disaster Recovery (2-day), Nakusp - Incident Command System: Level 2 (2-day), Revelstoke - EM180 - Applied EOC (1-day), Revelstoke Parks Canada offered several seats to the City and local emergency responders. Two Revelstoke Search & Rescue Managers received 5 days of Incident Command System Training (ICS 100, 200, & 300) 8 Page 10 of 20

11 EM180 - Applied EOC Table-top Exercise. In late October, the RAEMP hosted a 1-day table top scenario facilitated by the JIBC. Through liaising with the JIBC instructor, City staff, and partners 1 the exercise was customized to make the scenario more suitable for the community and participants. The scenario was initiated by a motor vehicle accident occurring on the Illecillewaet Bridge involving a passenger vehicle and commercial tanker. The resulting incident led to a toxic chemical spill; closing the bridge, and affecting the river and surrounding residential area. By activating a temporary EOC at the Revelstoke fire hall, the participants, as an EOC team, developed strategies to manage the following challenges: Implementing a local state of emergency; developing a safe distance and evacuation area surrounding the incident; media releases to inform the public; resources to support the management of the incident; informing supporting ministries and potential communities downstream of the chemical spill; managing a portion of the community that had become isolated by road - including Queen Victoria Hospital, the Airport and EOC, Revelstoke Mountain Resort, and Arrow Heights residential area & elementary school. Overall, the participant s feedback indicated the exercise was a success and that more scenarios of a similar nature should occur on a regular basis to reaffirm relationships and practice emergency management. I have listed a number of future exercise scenarios and partner participants in Appendix 1 on page 14. LIASING (11% INTERNAL / 22% EXTERNAL) Strong relationships are the foundation of emergency coordination and are forged through regular communication. As a new EPC, establishing and maintaining relationships was an important task in Regular communications occurred between the EPC and the City in an effort to evaluate and establish RAEMP priorities and gain an understanding of the roles and workings of the Revelstoke municipality. 1 Among the 28 Participants included: 11 staff from City Hall and Public Works, the Revelstoke/ Area B EPC, the Revelstoke Fire Chief, 2 RCMP- Revelstoke detachment (including new staff sergeant), the senior paramedic BC ambulance, 2 SAR managers from Revelstoke Search & Rescue, the Revelstoke Emergency Social Services Director, an administrator from School District 19, the Queen Victoria Hospital Administrator Interior Health, 2 senior zone officers from BC Wildfire Management Branch (Revelstoke Zone), the field unit superintendent for Mt Revelstoke and Glacier National Parks - Parks Canada, & 4 members of the Shuswap Emergency Program. 9 Page 11 of 20

12 Liasing Continued The EPC was asked to present at an update of the RAEMP at a City Council in August following a number of disasters across Canada 3 by mid In this presentation, City council was informed of the current state and proposed continued development of the RAEMP. As a liaison of the RAEMP, the EPC attended the following meetings: EMBC Winter Regional Meeting in Cranbrook (December 2012). Met and liaised with the Shuswap Emergency Program (CSRD Area C) EPC. Met and liaised quarterly with the Revelstoke ESS Director. Met with the REV-SAR program manager and toured their facility at the RCMP detachment. Met the Golden and Area Emergency Program (CSRD Area A) EPC and toured the Golden EOC. Spring and fall Revelstoke Community Wildfire Protection Committee meetings. Participated in the EMBC Spring Regional Meeting in Nelson. Met with the Fire Protection Officer for Revelstoke Zone and toured the wildfire base. Met with Revelstoke Mountain Resort to support the development of a catchment trail on the north side of Montana Creek to reduce the number of costly, risk-adverse, technical HETS rescues. Conducted multiple interviews with the Revelstoke Times, Revelstoke Current, and Golden Townie to educate the local public of the RAEMP. Presented to Revelstoke City Council in August. Met with the Queen Victoria Hospital Administrator. Reviewed emergency capacity and procedures as well as toured the hospital facilities in September. Attended the phase 1 emergency planning presentation at council chambers by Canadian Pacific Rail in September. Attended and presented at the BC Mobile Medical Unit demonstration in October. Attended the HMC winter operations meeting in November. Attended the Parks Canada winter operations meeting in November. Met with the BC Air Ambulance Service in November, received a briefing of air ambulance procedures and utilization. 2 In 2013, the EPC liaised with the following: City of Revelstoke, Revelstoke Fire, Revelstoke RCMP, Revelstoke SAR, Revelstoke ESS, Interior Health-Queen Victoria Hospital, BC Ambulance Revelstoke, Shuswap Emergency Program (Area C), Golden and Area Emergency Program (Area A), Nakusp Emergency Program, Southeast Provincial Regional Emergency Operations Centre (EMBC), BC Air Ambulance-Kamloops and Victoria, Kootenay Emergency Program (City of Nelson), Ministry of Forest, Wildfire Management Branch: Revelstoke and Southeast Fire Centre, Canadian Pacific Rail, BC Hydro, Fortis BC, Local Media: Times Review, The Current, Golden Local Townie, Revelstoke School District 19, Parks Canada - Mt Revelstoke & Glacier National Parks, (Kamloops) District Regional Office, Justice Institute BC, Mobile Medical Unit, Revelstoke Red Cross, Revelstoke Mountain Resort, HMC, BC Mountain Resorts Branch, Ministry of Environment, Canadian Avalanche Centre. 3 Major Canadian emergencies in 2013: Flood disaster in southern Alberta; Fuel tanker spill in the Slocan Valley; Lac Magentic Train disaster; Other train derailments: 10 Page 12 of 20

13 FINANCE & ADMINISTRATION (7%) The EPC provided finance and administration duties on behalf of the RAEMP, providing monthly invoices composed of expenditures and appropriate coding towards the RAEMP budget. Develop a 5-year financial plan for the RAEMP with support from both the RAEMP Management Committee and Executive Committee. MOVING FORWARD WITH THE RAEMP Incident Command Training for Local Emergency Responders The Incident Command System (ICS) has become the standard system for emergency management across North America. A survey of the current state of ICS training among emergency responders in Revelstoke was determined to be limited 4. ICS training is a key step in development of our local authority response organization (Emergency Management Act and the Local Authority Emergency Management Regulation, Section 6). This system is crucial for the safety and effectiveness of our emergency responders (BCERMS Goal #1) when faced with an unfolding event which exceeds local resources. All emergency responders should have their basic ICS 100 (1/2 day self-study), while those in a supervisory role should have their ICS 200 (2- day). Those playing a lead role at incidents should have their ICS 300 (2-day) and preferably ICS 400. Training is an important step in preparing responders for incident management, though regular practice is also of utmost importance. The agencies most proficient with the Incident Command System in Revelstoke are the BC Wildfire Branch and Parks Canada. Dave Marcotte, an instructor from the JIBC, brings an extensive background in emergency management as the former Deputy Fire Chief and Emergency Program Coordinator for the City of Kamloops and has recently facilitated 4 courses (ICS and Applied EOC) in Revelstoke. During his multiple visits he has become familiar with the needs and unique qualities of our community and region. Brenda DeMone 5 from Parks Canada can also provide a reference. 4 A survey of ICS training was performed for the following local emergency response organizations: Revelstoke RCMP, Revelstoke Fire, BC Ambulance, Revelstoke Search & Rescue, Revelstoke Emergency Social Services and City Public Works 5 Brenda DeMone Parks Canada Highway Services Director for Western Canada (includes Avalanche Control and Search & Rescue) Office: Page 13 of 20

14 2014 Training Plan Emergency Operations Centre (EOC) Training Three JIBC EOC courses are intended to run in 2014 to further train city staff and partners. An EOC Level 2 Essentials and EOC Level 3 Operations Branch are proposed for the spring of To fulfil annual exercise requirements, it is suggested that another Applied EOC (Table-top scenario) occurs in the fall of Please refer to the list of future exercises below (Appendix 1, page 14). A quote from the JIBC for the ICS and EOC courses is attached, page 16. Due to the nature for potential incidents and the remoteness of the community of Revelstoke and Electoral Area B, it would be worthwhile to invest in developing a local capacity to deliver emergency training exercises (table-top and operational). Over the long-term, this will prove to be far more cost efficient and effective in meeting local emergency coordination objectives. Conduct an operational exercise by The Revelstoke Community Wildfire Protection Committee has made significant accomplishments to prepare the community in recent years. A wildfire scenario involving an evacuation would be valuable exercise scenario. Develop a volunteer program emergencies can often extend from weeks to months, as shown during the 2003 BC wildfire season. Developing a volunteer component to the RAEMP to allow for shift-changes would complement the current regiment of (~10) City staff trained to perform roles in the EOC. The Shuswap Emergency Program has had excellent success in training retirees to build bench strength in their electoral area. City staff trained to perform roles in the EOC would benefit from emergency leadership training. Training is important, but experience is key. City staff and the RAEMP would gain by performing EOC roles during emergencies elsewhere in the province. This act is reciprocated if/when is in need of EOC resources. 12 Page 14 of 20

15 Other EPC Recommendations for the RAEMP As guided by BCERMS, form a RAEMP Management Committee and Executive Committee to provide policy and long-term direction. These will aid in the preparation of a long term RAEMP Vision and 5-year financial plan. EOC Facility Upgrades maps; topographic and GIS with key attributes such as utilities and hydrants, computer upgrade with functional system, VHF semi-portable radio system, telephone system, photocopier, and BCERMS posters An operating procedure and maintenance schedule needs to be developed for the back-up generator dedicated to the EOC (located in the airport fire bay) The role and the relationship between the Emergency Program Coordinator and the Emergency Social Services Director requires a thoughtful review. In Revelstoke, both roles are contract positions and programs run independently of each other via the City administration. In a number of the communities that were visited, the Emergency Social Services Director reports to the Emergency Program Coordinator. Develop a Business Continuity Plan to complement the Response and Recovery Plan. Critical services or products are those that must be delivered to ensure survival, avoid causing injury, and meet legal or other obligations of an organization. Business Continuity Planning is a proactive planning process that ensures critical services or products are delivered during a disruption (i.e. emergency). A Business Continuity Plan includes: - Plans, measures and arrangements to ensure the continuous delivery of critical services and products, which permits the organization to recover its facility, data and assets - Identification of necessary resources to support business continuity, including personnel, information, equipment, financial allocations, legal counsel, infrastructure protection and accommodations Here is a useful link for more information: Use a variety of approaches (web and social media, film, tv, radio, etc.) to educate and guide the community / electoral area about the RAEMP and of the public s responsibilities during a largescale/prolonged emergency (e.g. 72-hour preparedness). The development of web and social media products (webpage/ Facebook/Twitter/ Stoke List) can also aid in the process of emergency notification. Stranded Traveler Plan Please inquire with Luana Kaleikini, the Revelstoke Emergency Social Services Director. 13 Page 15 of 20

16 Appendix 1: Possible Future Emergency Exercise Scenarios Appropriate for : Event: Backcountry Avalanche Participants: Canadian Avalanche Centre, Rev-SAR, Revelstoke Mountain Resort, Kicking Horse Resort, Parks Canada, Revelstoke ESS, RCMP, Interior Health, BC Ambulance, Heli-ski operators, Local Helicopter Companies, Executive Flight Centre Event: Transportation Corridor Disaster: Chemical Spill on Trans-Canada Highway or Canadian Pacific Railway, Mudslide, Avalanche, Aircraft Accident, Extended Severe Winter Storm Participants: Revelstoke Highway Rescue, RCMP, BC Ambulance, Interior Health, Revelstoke ESS, CP Rail, Parks Canada, Ministry of Transportation, Ministry of Environment, Environment Canada, Revelstoke Red Cross Event: Operational exercise wildfire that threatens the community evacuation Participants: Representative partners and stakeholders from the Revelstoke Community Wildfire Protection Committee, RCMP, Revelstoke Search & Rescue Event: Extended Community Isolation (e.g. extended winter storm) Event: Extended isolation: Mica / Trout Lake 14 Page 16 of 20

17 Page 17 of 20 APPENDIX 2: 2013 Revelstoke and Area Management Program (RAEMP) Training Summary NAME AGENCY POSITION COURSE DATE Simon Hunt Contractor RAEMP Emergency Program Coordinator Emergency Management Training: The Core (2-day), Salmon Arm 15/01/2013 Simon Hunt Contractor RAEMP Emergency Program Coordinator EOC120 Level 2: Essentials (2-day), Salmon Arm 29/01/2013 Simon Hunt Contractor RAEMP Emergency Program Coordinator EM713 - EOC Level 3: Planning Function (1-day), Kelowna 17/01/2013 Simon Hunt Contractor RAEMP Emergency Program Coordinator EM EOC Level 3: Operations Function (1-day), Vernon 22/02/2013 Simon Hunt Contractor RAEMP Emergency Program Coordinator EM132 - Planning for Community & Disaster Recovery (2-day), Nakusp 12/3/2013 Mike Thomas City of Revelstoke City Engineer/Planner EM132 - Planning for Community & Disaster Recovery (2-day), Nakusp 12/3/2013 Luana Kaleikini Contractor Emergency Social Services Director EM132 - Planning for Community & Disaster Recovery (2-day), Nakusp 12/3/2013 Simon Hunt Contractor RAEMP Emergency Program Coordinator CMD120 - Incident Command System 200 (2-day), Revelstoke 18/04/2013 Buck Corrighan REV-SAR Search & Rescue Manager Senior Manager CMD110- Incident Command System 100 (1/2 day), Revelstoke 17/04/2013 Buck Corrighan REV-SAR Search & Rescue Manager Senior Manager CMD120 - Incident Command System 200 (2-day), Revelstoke 18/04/2013 Buck Corrighan REV-SAR Search & Rescue Manager Senior Manager CMD130- Incident Command System 300 (2-day), Golden 2/11/2013 Giles Shearing REV-SAR Search & Rescue Manager CMD110- Incident Command System 100 (1/2 day), Revelstoke 17/04/2013 Giles Shearing REV-SAR Search & Rescue Manager CMD120 - Incident Command System 200 (2-day), Revelstoke 18/04/2013 Giles Shearing REV-SAR Search & Rescue Manager CMD130- Incident Command System 300 (2-day), Golden 2/11/2013 Simon Hunt Contractor RAEMP Emergency Program Coordinator EM180 - EOC Apllied Training Session (1-day), Revelstoke 29/10/2013 Rob Girard Revelstoke Fire Department Fire Chief EM180 - EOC Apllied Training Session (1-day), Revelstoke 29/10/2013 Luana Kaleikini Contractor Revelstoke Emergency Social Services Director EM180 - EOC Apllied Training Session (1-day), Revelstoke 29/10/2013 Darren Komonoski City of Revelstoke Public Works Operations Manager EM180 - EOC Apllied Training Session (1-day), Revelstoke 29/10/2013 Alan Mason City of Revelstoke Community Economic Development EM180 - EOC Apllied Training Session (1-day), Revelstoke 29/10/2013 Mike Thomas City of Revelstoke City Engineer/Planner EM180 - EOC Apllied Training Session (1-day), Revelstoke 29/10/2013 Laurie Donato City of Revelstoke Manager Development Services EM180 - EOC Apllied Training Session (1-day), Revelstoke 29/10/2013 Tania McCabe City of Revelstoke Deputy Director of Finance EM180 - EOC Apllied Training Session (1-day), Revelstoke 29/10/2013 Grham Inglis City of Revelstoke Director of Finance EM180 - EOC Apllied Training Session (1-day), Revelstoke 29/10/2013 Teresa LeRose City of Revelstoke Deputy Director of Corporate Administration EM180 - EOC Apllied Training Session (1-day), Revelstoke 29/10/2013 Kimberly Hall RCMP, Revelstoke Detachment Sargent EM180 - EOC Apllied Training Session (1-day), Revelstoke 29/10/2013 Kurt Grabinsky RCMP, Revelstoke Detachment Detachment Sargent EM180 - EOC Apllied Training Session (1-day), Revelstoke 29/10/2013 Tina Miertsch City of Revelstoke Public Works Assistant EM180 - EOC Apllied Training Session (1-day), Revelstoke 29/10/2013 Giles Shearing REV-SAR Search & Rescue Manager EM180 - EOC Apllied Training Session (1-day), Revelstoke 29/10/2013 Brenda DeMone Parks Canada MRGNP Highway Service Centre Director, Western Canada EM180 - EOC Apllied Training Session (1-day), Revelstoke 29/10/2013 Buck Corrighan REV-SAR Search & Rescue Senior Manager EM180 - EOC Apllied Training Session (1-day), Revelstoke 29/10/2013 Julie Lowes Interior Health Queen Victoria Hospital Administrator EM180 - EOC Apllied Training Session (1-day), Revelstoke 29/10/2013 Cliff Doherity CSRD Area C SEP Emergency Program Coordinator EM180 - EOC Apllied Training Session (1-day), Revelstoke 29/10/2013 Dale McTaggart City of Revelstoke Engineering and Public Works EM180 - EOC Apllied Training Session (1-day), Revelstoke 29/10/2013 Cathy Semchuk Shuswap Emeregncy Program Revelstoke Emergency Social Services Director EM180 - EOC Apllied Training Session (1-day), Revelstoke 29/10/2013 Brad Litke BC Wildfire Branch, Revelstoke Fire Protection Officer EM180 - EOC Apllied Training Session (1-day), Revelstoke 29/10/2013 Nian Zhu Revelstoke School District 19 Administrator EM180 - EOC Apllied Training Session (1-day), Revelstoke 29/10/2013 Heidi Frank District of Sicamous Chief Administrative Officer EM180 - EOC Apllied Training Session (1-day), Revelstoke 29/10/2013 Chad Smith BC Wildfire Branch, Revelstoke Fire Management Technician EM180 - EOC Apllied Training Session (1-day), Revelstoke 29/10/2013 Lyle Huntly City of Revelstoke Communications and Administration Director EM180 - EOC Apllied Training Session (1-day), Revelstoke 29/10/2013 John Warren BC Ambulance, Revelstoke Senior Paramedic EM180 - EOC Apllied Training Session (1-day), Revelstoke 29/10/2013 Cindy Floyd City of Revelstoke Administration Clerk EM180 - EOC Apllied Training Session (1-day), Revelstoke 29/10/2013 Dawn Levesque City of Revelstoke Adminstration Clerk EM180 - EOC Apllied Training Session (1-day), Revelstoke 29/10/2013 Luana Kaleikini Contractor Revelstoke Emergency Social Services Director CISM101 - Diversity & Trauma (1-day), New Westminister 15/11/2013 Luana Kaleikini Contractor Revelstoke Emergency Social Services Director CISM102- Demobilization & Defusing (2-day), New Westminister 16/11/2013 Luana Kaleikini Contractor Revelstoke Emergency Social Services Director CISM103- Crtical Incident Stress Debriefiing (3-days), New Westminister 29/11/2013 AgendaItem#4a.

18 Date: 28 November 2013 Training/Exercise Proposal Proposal #: EM This proposal has been put together for the exclusive use of: Customer Organization: Revelstoke and Area Address: Box th Street East Revelstoke, BC V0E 2S0 Contact: Simon Hunt, Emergency Program Coordinator Phone: (250) JIBC Contact All questions or enquires regarding this proposal should be directed to: Contact: Jerome Rodriguez, Program Manager - ICS & EM Training Phone: (604) jrodriguez@jibc.ca Proposal Details Topic: Incident Command & Emergency Managment Training Cost: $ 32,267 Details: Course: CMD Incident Command System Level 100 Date(s): 2014 (TBD) Location: Correspondence/online Students: 75 Cost: $2497 Course: CMD Incident Command System Level 200 x 2 Date(s): Four days, 2014 (TBD) Location: Revelstoke, BC Students: TBD Cost: $8920 Course: CMD Incident Command System Level 300 x 1 Date(s): Two days, 2014 (TBD) Location: Revelstoke, BC Students: TBD Cost: $ McBride Boulevard, New Westminster, BC Canada V3L 5T4 Page 1 of 3 Page 18 of 20

19 Date: 28 November 2013 Training/Exercise Proposal Proposal #: EM Course: EOC Emergency Operations Centre Essentials x 1 Date(s): Two days, 2014 (TBD) Location: Revelstoke, BC Students: TBD Cost: $4460 Course: EM Emergency Operations Centre Level 3 Operations Function x 1 Date(s): One day, 2014 (TBD) Location: Revelstoke, BC Students: TBD Cost: $2650 Course: EM Applied Emergency Operations Centre Date(s): One day, 2014 (TBD) Location: Revelstoke, BC Students: TBD Cost: $2650 Estimated travel and lodging (4 X Vancouver to Revelstoke and return) $6030 Shipping/handling $600 Special Terms and Conditions: General Terms and Conditions Apply Proposal Acceptance To accept this proposal, have an authorized representative sign below and fax all pages to (604) By signing below, I agree to the terms and conditions as outlined in this proposal and authorize the JIBC/Emergency Management Division to proceed with the work as identified. Authorized Representative Date 715 McBride Boulevard, New Westminster, BC Canada V3L 5T4 Page 2 of 3 Page 19 of 20

20 Date: 28 November 2013 Training/Exercise Proposal Proposal #: EM General Terms and Conditions 1. Applicable taxes will be added to all identified costs. 2. As applicable, the Customer agrees to provide subject/technical expertise to review scenarios or other customization. 3. Intellectual Property Rights over all training materials remain vested with the Justice Institute of British Columbia. 4. As applicable, the Customer agrees to ensure students have completed all appropriate course prerequisites. 5. For all credit course offerings, the JIBC agrees to offer learning assessments and issue credit to all participants who receive a course grade of 70% or higher. 6. This proposal is considered valid for ninety (90) days from the date of issue. Face-to-Face Training and Exercises: 7. Unless otherwise specified in this proposal, costs are inclusive of any applicable travel/accommodation, shipping/handling and required student materials. Additional shipping charges may apply if identified deadlines are not met by the Customer. 8. Unless otherwise specified in this proposal, delivery/start dates for face-to-face training and exercises must be agreed upon between the Customer and the JIBC at least thirty (30) days prior to commencement of services. 9. Unless otherwise specified in this proposal, the customer agrees to provide a suitable training location(s) including required presentation equipment (LCD projector, screen and whiteboard/flip chart with paper). 10. For face-to-face training courses, the Customer agrees to confirm student numbers at least twenty one (21) days before scheduled delivery. 11. Confirmed training courses that are cancelled less than thirty (30) days prior to scheduled delivery will be charged an administration fee equivalent to 15% of the delivery charge. Training or courses cancelled less than fourteen (14) days prior to scheduled delivery will be charged an administration fee equivalent to 65% of the course delivery charge. 12. Confirmed exercises that are cancelled less than thirty (30) days prior to scheduled delivery will be charged an administration fee equivalent to 15% of the proposal costs or 100% of the development work that has been completed to date, whichever is greater. Online Training: 13. If not otherwise specified in this proposal, start dates for online training and required student information must be provided to the JIBC at least fourteen (14) days prior to commencement of training. 14. Cancellation or changes to online course enrollment made less than seven (7) days prior to course commencement will be charged an administration fee equivalent to 65% of the course fee. 715 McBride Boulevard, New Westminster, BC Canada V3L 5T4 Page 3 of 3 Page 20 of 20