JABRA + LYNC FOR OFFICE 365 Enabling the power of conversation

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1 JABRA + LYNC FOR OFFICE 365 Enabling the power of conversation

2 MYTH BUSTERS UC IS JUST A SOFTWARE SOLUTION. ENABLING LYNC ONLINE DOES NOT ADD ANY VALUE TO MY OFFICE 365 CUSTOMERS. ENABLING LYNC ONLINE DOES NOT ADD ANY VALUE TO MY BUSINESS AS AN OFFICE 365 PARTNER. AS AN OFFICE 365 PARTNER, I CANNOT HAVE A CONVERSATION ABOUT DEPLOYING VOICE. I SIMPLY DO NOT HAVE THE SKILLS No Unified Communications is all about end-to-end user experience which includes software and hardware. Any UC solution is only as good as the audio device adopted by the user. Users are driving the way organisations communicate and collaborate. Lync Online enables users to call internally and conference in a few clicks, which drives not just cost savings but efficiency gains too. Lync Online allows you to provide greater value to your customer base, upsell opportunities and lock out the competition. If you don t offer it to your customers someone else will. Yes you can. There are several options available starting with informing your customers they can use voice already today as part of their existing Office 365 solution through Lync Online. If you need more expertise, Jabra together with Microsoft Lync Server Partners can guide you through it.

3 MYTH BUSTERS ADDING SOPHISTICATED HEADSETS AND DEVICES TO THE CONVERSATION JUST INCREASES COMPLEXITY AND MAKES THE SALE MORE DIFFICULT. HEADSETS ARE JUST FOR CONTACT CENTRE AGENTS. I DON T SELL HARDWARE SO JABRA IS OF NO INTEREST TO ME. 5Including audio devices early on in the sales process enables the customer to realise the full potential of Lync Online for their organisation. Matching the right device with the right role will enhance user experience, provide a seamless journey to UC and result in quick adoption. 6 7 Collaboration is the future. Mobile workers, executives, office and home-based workers all want to be flexible and keep their hands free to multitask. You don t need to sell, we can partner together regardless of transaction status. It s about providing more value to your customers Office 365 solutions by improving the way they communicate and collaborate.

4 CUSTOMER NEEDS ARE EVOLVING The end user is driving the change PEOPLE The Mindset Of The End User IT/CLOUD The Enabler CUSTOMER IMPLICATION The Opportunity

5 INCREASE CUSTOMER VALUE - GROW YOUR SHARE OF WALLET When acquiring new customers costs times higher than retaining existing ones In the real world, the general marketing rule is that retention is a lot more cost effective than acquisition. When your business could increase profits by 6 TO 7 5 TO 95% by increasing your value to your existing customers Carrie Johnson, Forrester Research PARTNER WITH JABRA, DEPLOY LYNC ONLINE AND DELIGHT YOUR CUSTOMERS: Deliver voice capability as a cloud-based service through Microsoft Lync Online Expand presence, instant messaging, audio and video calling, rich online meetings, and extensive web conferencing capabilities Enhance the experience with Jabra s optimised audio devices Don t inhibit this new world of working with a poor choice of UC audio device, deliver the quality of service and extended value your customers will love you for.

6 THE VALUE OF LYNC ONLINE AND JABRA ENHANCED MOBILITY INTEGRATED EXPERIENCE REDUCED COSTS EASIER MANAGEMENT Improve collaboration and productivity and communicate more effectively and securely from anywhere. Enjoy new opportunities to collaborate with voice and video through a consistent, easy-to-use single client experience combined with an optimised UC audio device. Adopt a unified solution to reduce operational costs related to video and call conferencing and travel. Reduce total cost of ownership with integration and shared infrastructure. Benefit from faster deployment and manage with tools you are familiar with.

7 THE RIGHT DEVICE CHOICE = IMPROVED ROI ADOPTION / PRODUCTIVITY (RISK) IT S THE DEVICE - THE PART THAT TOUCHES THE USER - THAT CREATES THE EXPERIENCE RETURN ON INVESTMENT (REWARD) Devices Make Experiences Adoption Drives Deployment Success Experience Drives Adoption ROI Deployment Success Drives ROI

8 DEVICES MAKE EXPERIENCES The 3 point pitch 1 Rapid adoption of UC occurs when users quickly adopt headsets and softphones. 2 3 But the real transformation happens when everyone is collaborating and communicating no matter where business takes them or which device is ringing when the device itself becomes invisible, allowing the user to collaborate and communicate without a thought about settings, options, or switches. The right devices make everything possible. Devices make experiences.

9 A JABRA DEVICE FOR EVERY USER TYPE EXECUTIVES/MANAGERS KNOWLEDGE WORKERS MOBILE WORKERS VIRTUAL OFFICE Environment: Closed Office Needs: Collaboration via Conference Call, Hands-Free Multitasking, Wireless Freedom Environment: Noisy Open Office Needs: Hands-Free Multitasking, Noise Cancelling Technology, Advanced Ergonomics Environment: Home/on-the road Needs: Hands-Free Multitasking, Wireless Freedom, Collaboration via Conference Call Environment: Home or Closed Office Needs: Hands-Free Multitasking, Wireless Freedom, Collaborating via Conference Call Jabra PRO 9470 Jabra BIZ 2400 USB Duo MS Jabra MOTION UC MS Jabra PRO 930 Mono MS Wireless Mobility up to 150m allows you to move around the office freely Corded headset featuring best in class quality & performance Intelligent motion sensor technology. Pairs with PC Tablet & Mobile Phone via Bluetooth Wireless Freedom at an affordable price Jabra SPEAK 510+ MS Jabra UC VOICE 750 Duo MS Jabra SPEAK 510+ MS Jabra MOTION UC MS Plug-and-Play Speakerphone with wireless Bluetooth technology Exceptional quality & acoustics and ideal for large deployments Plug-and-Play Speakerphone with wireless Bluetooth technology Intelligent motion sensor technology. Pairs with PC Tablet & Mobile Phone via Bluetooth Jabra s Lync optimised devices are tested by Microsoft to ensure they offer a rich and integrated voice experience for users. They ensure the best user experience by combining plug and play capabilities with innovative features, automatic device detection, remote call control and superior wideband audio quality.

10 AN APPROACH FOR ALL PARTNERS Want to sell Jabra optimised devices for Lync Online? Have customers for Lync Online but don t want to sell Jabra devices? Jabra Devices Make Experiences Programme Roll out to your team to learn how to position the value of devices within the overall Lync Online sales pitch. Earn yourself Jabra demonstration and seeding kits for you and your customers. Jabra WIN Partner Programme Register today and start unlocking the benefits at each partner stage to support your growing device business. Jabra Referral Programme Earn rewards by teaming up with Jabra and engaging a Jabra WIN Headset Partner to deliver devices to your customers.

11 WORKING TOGETHER AT EVERY SALES STAGE FIND A CUSTOMER DEVELOP THE INTEREST QUALIFY PILOT PROPOSAL DEPLOYMENT Joint marketing to develop pipeline. Leverage the Jabra Devices Make Experiences Proposition. Utilise Jabra sales team as the audio device experts. Jabra conduct user profiling to recommend the best device fit. Jabra Discovery Programme for Lync Online. Pre-sales support. Jabra Proof of Concept Programme for Lync Online. Jabra Deployment Programme for Lync Online. Installation and post sales support.

12 DEDICATED JABRA PROGRAMMES FOR YOUR OFFICE 365 CUSTOMERS DISCOVERY OFFER PROOF OF CONCEPT DEPLOYMENT Up to 5 free devices Up to 10% free devices Volume discounts Jabra has collaborated with Microsoft to create the ultimate Lync Online programmes for Office 365. This means you can easily deploy Jabra devices in to the hands of the user throughout every stage of the sales cycle. Offers are valid until 31st July 2014

13 THE PERFECT AUDIO DEVICE PARTNER JABRA IS A MICROSOFT GOLD COMMUNICATIONS PARTNER AND HAS BEEN PARTNERING WITH MICROSOFT ON LYNC COMMUNICATIONS FOR ALMOST A DECADE. First to ship an optimised audio device for Microsoft OCS in 2007 Over 2 million Jabra optimised audio devices sold Microsoft MTC Technology Partner First to ship a software-based mass deployment and configuration tool for Lync headsets in 2013 Named 2013 Microsoft Communications Partner of the Year Finalist for unwavering commitment to quality and innovative solutions Experts in R&D for audio technology and a global leader in headsets We establish win-win relationships with our partners and strongly support them through our programmes.

14 LET S GET STARTED Confirm your partnership approach to devices Start enabling your customers with the Power of Conversation