Evolution of Microsoft

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2 Evolution of Microsoft Bill s Office Corridors of Offices Schiphol (SMSG) New buildings with 100% unassigned seats for employees, combining place, people & technology New World of Work Global Program Microsoft IT / CRE partnership Workplace Research (RE&F) WPA Updated Redmond Relocation Microsoft relocates headquarters to Redmond, WA, right before going public Workplace Research (RE&F) Workplace Advantage Program Developed Studios West (Dev) New buildings with atria, collaborative space and a mix of open & closed work environments

3 Current Business & Industry Landscape

4 Trends impacting the way we work 1 billion smartphones by 2016, 350M of those being used at work 82% of the world's online population engages in social networking 50% of enterprise customers are on the road to cloud

5 Broadening Social economic impact Attaining the goals of agile workforce, innovative organization, globally connected community People Workplace Environment Technology

6 Keys: Modern Workplace Collaboration Social Dynamic Remote Flexibility Hot Desking Privacy Home Office

7 Microsoft NWOW Components n Wireless Lync 2013 Enterprise Voice WorkPlace Advantage(Facility) Monitors Hub Wireless Headset USB 3.0 Wireless Keyboard & Mouse Wireless Projector Location Service Lync Room Follow Me (Printing) Yammer (Social Networking)

8 Microsoft Technology makes NWoW possible Office 365 Windows Phone Windows To Go Multi-Touch Screen Virtual Desktop Lync Experience

9 Workplace Transformation Employee Feedback 10% Workplace satisfaction 10% Individual 14% Effectiveness 15% Informal Collaboration 21% Impression on Customers 7% Team Effectiveness 23% Formal Collaboration WPA Post Occupancy Results. Impact of WPA space as compared to legacy space

10 10 Microsoft Zurich Technology as a Change Enabler

11 Before the journey started

12 The «Virtual Summer»

13 A place of choice: the Social Office

14

15 Returning to collaborate

16 New Client Hospitality

17 SOCIAL OFFICE- Shift Facts Past Social Office Change Amount of Places of Choice 7 18 x 2 Traditional Open Space Desking % Enclosed Single Offices % HC with fix desks 100% 10% -90% Social Seating x 2,8 Amount of Meeting Room Seats x 1,8 Seats for Quiet Work x 6, 3 Formal / Informal Seats 85%/15% 68%/32% Public Space for Partners and Clients 850m² 2500 m x3 Amount of places to sit for 400HC %

18 11/12/12 WORKTECH 2012

19 MICROSOFT FINLAND NEW WORLD OF WORK

20 CHALLENGES existing multi-tenant building, with existing infrastructure client moved temporary premises and back stepwise tight budget hit tight deadlines whilst responding quickly to changing project requirements 100 % unassigned desks

21 KEYS OF SUCCESS committed management board design group meetings with each interest groups (marketing, financial, sales, IT, etc.) encourage an enthusiastic and positive attitude personnel take actively part by using electronic intra devices a successful transition from old to new working environment mobile working was tested in practice before initial change one moving box = one locker common rules for all spaces

22 WHERE WOULD I LIKE TO WORK TODAY? different moods in different working areas stimulate working teams for different ways to work, communicate and orientate

23 MARKET SQUARE/BISTRO atmosphere: coffee shop way to work: accidental meeting point, brainstorming noise level: dialogue, low level talking sounds equipment: small and large desks, bar tables

24 LIBRARY atmosphere: reading room way to work: focusing noise level: low - whisper equipment: ergonomic single work stations with acoustical boards

25 HOW IS IT WORKING?

26 GROUND FLOOR Lobby/customer zone Working café Auditorium Working lobby Conference rooms Entrance & Reception Virtual living room Conference rooms

27 ENTRANCE & RECEPTION

28 CLIENT LOBBY

29 HOT DESK AREA FOR CLIENTS

30 VIRTUAL LIVING ROOM

31 WORKING CAFÉ

32 OFFICE FLOOR Working area SERENITY Working café BISTRO Hot desks Access area & lockers Ergonomical zone Working space INSPIRATION Conference rooms Working space LIBRARY

33 WORKING CAFÉ - BISTRO

34 WORKING SPACE - HOME

35 WORKING SPACE - LIBRARY

36 WORKING SPACE - SERENITY

37 STORAGE LOCKERS

38 CONFERENCE ROOMS

39

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