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1 CONFERENCE COMPANION

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3 WELCOME TO EAIE LIVERPOOL 2016 In 1971, John Lennon, one of our host city s most influential figures, dreamed of a world at peace. In the year 2016, this dream is as relevant as ever. As international educators, we strive for higher education that transcends national borders, nurtures global citizens and moves humanity closer to freedom, equality and peace. This is the dream we bring to the 28th Annual EAIE Conference. Just Imagine what this week could set in motion! #EAIE2016 Download the EAIE Events App Read the Conference Conversation Starter

4 CONTENTS 04 Schedule at a glance Plan your day 07 Are you new to the EAIE conference? Make the most of your experience 08 Campus tours Zooming in on higher education in the UK 10 Workshops Deepen your knowledge 12 Plenary sessions Get inspired This is a special issue of EAIE Forum. Copyright 2016 by the EAIE. ISSN European Association for International Education (EAIE) PO Box 11189, 1001 GD, Amsterdam, the Netherlands TEL info@eaie.org, CHAMBER OF COMMERCE PRINTED BY Drukkerij Raddraaier, Amsterdam. All EAIE publications are printed on chlorine-free paper. PHOTOGRAPHY Daniel Vegel 16 Meet the Expert Communities Explore your interests 18 Sessions What s happening when 34 Poster sessions Knowledge nuggets from the field 36 Networking events Your conference social calendar WITH THANKS TO THE CONFERENCE PROGRAMME COMMITTEE: Duleep Deosthale (Chair), Admission Table, USA Christine Bateman, University of Liverpool, UK Laura Howard, University of Cadiz UCA, Spain Markus Laitinen, University of Helsinki, Finland Dora Longoni, Politecnico di Milano, Italy Katja Nieminen, Trent University, UK Christiane Schmeken, DAAD, Germany Michelle Stewart, University of Stirling, Scotland 44 Exhibition Meet the exhibitors 58 General information & venue services City and conference essentials 60 ACC floor plans Find your way around the conference Thank you to our sponsors

5 03 12 Conference Plenaries On Wednesday, Thursday and Friday 13 Refugees in focus A full conference track 36 Networking events Make those all-important contacts

6 04 SCHEDULE AT A GLANCE PLAN YOUR DAY TUESDAY 13 SEPTEMBER Learn about the world of the EAIE and the higher education system in the UK. Campus tours and workshops take place today for those who have pre-registered. Join popular networking events like the Newcomers Welcome Reception and the Scouse night at the Cavern. 07:30 18:00 Registration and service desks open 09:00 10:00 Session: Introduction to higher education in the UK 09:00 17:00 Workshops 10:15 17:30 Campus tours 14:00 15:30 Session: Maximise your conference experience and discover the world of EAIE 16:30 17:30 Session: Back to basics: internationalisation for newcomers 18:00 19:30 EAIE Newcomers Welcome Reception 20:00 21:00 EAIE Network launch: Joint Programmes 20:00 22:00 Cooperation for Development Dinner 20:00 22:30 Scouse night at the Cavern (Tuesday) WEDNESDAY 14 SEPTEMBER Today is the official kick-off of the conference week, with the Opening Plenary featuring Keynote speaker and award-winning educator Richard Gerver. The Exhibition opens its doors and the Refugees in focus track is opened by Kilian Kleinschmidt. End your day at the Opening Reception. 07:30 18:00 Registration, service desks, EAIE Member Lounge and cloakroom open 08:30 18:00 EAIE Exhibition open 09:30 11:00 Opening Plenary 10:45 11:30 Networking and refreshments 11:30 13:00 Sessions 11:30 13:00 Expert Community Feature sessions:, Summer Schools, Business Education, Guidance and Counselling and Language and Culture 12:00 14:00 Lunch 13:00 13:45 Refugees in focus Plenary: Dignity in aid 14:00 15:30 Expert Community Feature sessions: Marketing and Recruitment, Access and Diversity, Health and Welfare, Mobility Advising and Employability 14:00 15:30 Sessions 15:00 15:45 Networking and refreshments 15:00 16:30 Poster sessions I 16:00 17:30 Sessions 16:00 17:30 Expert Community Feature sessions: Internationalisation at Home, Admission and Recognition, Joint Programmes, Cooperation for Development and Alumni Relations 16:00 18:00 European Programme Management 18:30 20:00 Opening Reception 19:45 22:00 Guidance and Counselling Reception 20:00 22:30 Scouse night at the Cavern (Wednesday) Events marked with this symbol cost extra.

7 05 THURSDAY 15 SEPTEMBER A fit start to your day is in order with the Morning Run and the Early-bird Yoga. Join the Lunch-time Plenary with Keynote speaker Heather White. Experience a full day of sessions, Expert Community receptions and top it off with a night to remember at the EAIE Extravaganza. 06:45 08:00 EAIE Morning Run 07:00 18:00 Cloakroom open 07:15 08:15 Early-bird Yoga 08:00 18:00 Registration, service desks and EAIE Member Lounge open 08:30 18:00 EAIE Exhibition open 09:00 12:30 Sessions 10:00 10:45 Networking and refreshments 12:00 14:00 Lunch 13:00 13:45 Lunch-time Plenary 14:00 17:00 Sessions 15:00 15:45 Networking and refreshments 15:00 16:30 Poster sessions II 17:00 19:30 Marketing and Recruitment Reception Summer Schools Reception Admission and Recognition Reception 17:30 19:00 Mobility Advising Reception Reception 18:45 21:15 Business Education Reception and Dinner 19:00 20:30 Alumni Relations and Employability Joint Reception 19:00 21:30 European Programme Management Dinner Health and Welfare Education Dinner 19:30 21:30 Access and Diversity Dinner 21:30 02:00 EAIE Extravaganza FRIDAY 16 SEPTEMBER End your week with even more sessions and inspirational words from our Closing Plenary Keynote speaker Melissa Fleming. Make sure to join us for the Closing Luncheon where you ll be taken on a voyage to the south of Europe as we look forward to EAIE Seville :00 15:00 Registration, service desks and cloakroom open 08:30 13:30 EAIE Exhibition and EAIE Member Lounge open 09:00 10:00 Sessions 09:45 10:30 Networking and refreshments 10:30 11:30 Sessions 12:00 13:30 Closing Plenary 13:30 15:00 Closing Luncheon Download the EAIE Events App

8 SHARE WHAT YOU KNOW AT NEXT YEAR S CONFERENCE! Submit your session or workshop proposal from early October eaie.org/seville

9 07 IS THIS YOUR FIRST EAIE CONFERENCE? Make the most out of your very first EAIE conference experience by joining some of our activities for newcomers. There are sessions designed to help get you started in the field of international education and networking events created just for you. The conference week will be in full swing by Wednesday, so be sure to get a head start on Tuesday with your fellow newcomers. EAIE Newcomers Welcome Reception Meet other new arrivals at the EAIE Newcomers Welcome Reception in the stunning St George s Hall. Make those essential contacts for the rest of the week while surrounded by the allure of early 1800s architecture. Tuesday, 18:00 19:30 St George s Hall, St George s Place Sessions designed for you Maximise your conference experience and discover the world of EAIE (S1.02) Tuesday, 14:00 15:30 Hall 1A, Level 1, ACC Learn how you and your institution can get the most out of the conference and everything else the EAIE has to offer. Get tips on navigating the conference and take advantage of key networking opportunities. Meet the EAIE Leadership and discover all of the ways we can help further your career as an international higher education professional! Back to basics: internationalisation for newcomers (S1.03) Tuesday, 16:30 17:30 Hall 1A, Level 1, ACC Join this introductory session to learn about the latest trends in internationalisation and hear from experienced colleagues about the day-to-day business of working in international higher education. Top tips for newcomers 1 Wear your newbie status with pride: be sure to grab one of our I m new buttons so people know that you re ready to mingle! 2 Download the EAIE Events App to browse the full list of participants, message the people you d like to contact, get the latest Twitter updates and share your own impressions of the conference on our Timeline! 3 Come visit us at the EAIE Stand (#309)! Speak to our staff, meet some of our Leadership, check out our publications and learn more about the Association!

10 08 ZOOMING IN ON HIGHER EDUCATION IN THE UK Explore the higher education system in the UK by attending one of the Campus tours on Tuesday 13 September. Pre-registered participants will have the opportunity to discover one of five local higher education institutions, meet students and faculty, and forge new connections. WHAT, WHEN, WHERE Meeting point: Hall 1A Departure time: 10:15, after the session 'Introduction to higher education in the UK'. All Campus tours return to the ACC at 17:30. Last-minute registration: Visit the Registration Desk on Level 0 of the ACC on Monday between 14:00 19:00 and Tuesday morning from 7:30. Price: 50 (including lunch and transportation) 01 University of Liverpool JOIN THE SESSION: Introduction to higher education in the UK Have you always wanted to better understand the UK s higher education system? Are you keen to discover the opportunities offered for international students in the UK? Join us for the very first session of the conference week to explore this exciting higher education space. All are welcome. Tuesday, 09:00 10:00 Hall 1A, Level 1, ACC 03 Liverpool Hope University 04 Edge Hill University

11 09 A special thanks to our University Partners 02 Liverpool John Moores University 05 Manchester Metropolitan University

12 10 WORKSHOPS DEEPEN YOUR KNOWLEDGE Our practical and highly interactive workshops are designed to help you develop your professional expertise in the areas of your interest. The solution-based approach of the workshops will empower you to drive and implement effective practices at your home institution. TUESDAY 13 SEPTEMBER FULL DAY (09:00 17:00) Academic solidarity: How can HEIs contribute to the refugee crisis? (W01) Room 11A, Level 1 Make your marketing activities prove their worth (W02) Hall 2H1, Level -1 Building institutional support for internationalisation (W03) Hall 2E, Level -1 Best practices in evaluating foreign credentials (W04) Hall 2C, Level -1 How to manage an international office: people, time and money (W05) Hall 2D, Level -1 Welcoming refugees: evaluating and recognising credentials in special cases (W06) Room 11B, Level 1 Marketing to fully capitalise on your summer school (W07) Room 12, Level 1 How to write a successful Erasmus+ strategic partnership application (W08) Hall 2F2, Level -1 A systemic approach to internationalisation at home (W09) Room 4A, Level 1 Workshop full? Don t waste any time waiting for next year: join the EAIE Academy in Tenerife taking place November. Visit eaie.org/training or drop by the EAIE Stand (#309) for more information.

13 11 MORNING (09:00 12:30) AFTERNOON (13:30 17:00) Networking secrets to maximise your potential (W11) Room 3B, Level 1 Teaching in English: strategies for success (W12) Room 11C, Level 1 The power of intercultural teamwork simulations (W13) Hall 2H2, Level -1 Emergency and crisis management: Can one protocol fit all? (W14) Hall 2F1, Level -1 Communication management and social media: #crisis #risk #reputation (W15) Room 3A, Level 1 Empowering academic staff to internationalise the student experience at home (W16) Hall 2H2, Level -1 Grade conversion made easy: mastering Egracons and the ECTS (W17) Room 3A, Level 1 Your guide to Erasmus+ cooperation with non-academic partners (W18) Room 11C, Level 1 Developing leadership: implementing COIL and virtual exchange initiatives (W19) Hall 2F1, Level -1 Helping intercultural learners manage expectations and cope with failure (W21) Room 3B, Level 1 Download the EAIE Events App

14 12 PLENARY SESSIONS GET INSPIRED The EAIE conference plenaries are known for stirring up conversation and encouraging participants to make the world a better place. This year, our Keynote speakers are as exceptional as they are diverse. Richard Gerver Heather White Melissa Fleming Opening Plenary Wednesday, 09:30 11:00, Arena The conference week officially kicks off with the Opening Plenary featuring award-winning educator and best-selling author Richard Gerver. Richard s work explores the links between great leadership, human potential, change and innovation. Lunch-time Plenary Thursday, 13:00 13:45, Hall 1A, Level 1 The Lunch-time Plenary features professional coaching guru Heather White. Her specialties are personal branding and the development of networking skills. Closing Plenary Friday, 12:00 13:30, Hall 1A, Level 1 The Closing Plenary finalises another great conference week on a high note with a keynote address by the amazing Melissa Fleming, Chief spokesperson at the United Nations High Commissioner for Refugees (UNHCR). Closing both the conference and the Refugees in focus track, she is certain to motivate participants into action. Download the EAIE Events App

15 13 REFUGEES IN FOCUS Dignity in aid Plenary Wednesday, 13:00 13:45, Arena The Refugees in focus track will be opened by none other than expert aid worker Kilian Kleinschmidt. With over 25 years experience in a wide range of emergencies and refugee camps, Kilian has worked in Somalia, Pakistan, Kosovo and, most famously, Northern Jordan. There, on behalf of UNHCR, he managed the Za'atari refugee camp the absolute benchmark for innovative approaches to humanitarian crises. His methods are exceptional and his deep knowledge of crisis response is a true inspiration for anyone working in the current refugee crisis in Europe. Killian Kleinschmidt THE FULL TRACK WEDNESDAY THURSDAY FRIDAY 11:30 12:00, Hall 1B, Level 1 Students at Risk : an empowering beacon of hope (S2.18) 14:30 15:30, Hall 1B, Level 1 How do we secure fair admission and recognition for refugees? (S3.12) 14:30 15:30, Hall 2G, Level -1 Certificates in intercultural competence in an increasingly multicultural Germany (S3.13) 16:00 17:00, Hall 1B, Level 1 Integrating refugees into higher education: perspectives from Germany (S4.07) 09:00 10:00, Hall 1B, Level 1 Empowering refugees in Europe with transferrable skills (S5.03) 09:00 10:00, Hall 2G, Level -1 Universities, human rights and the refugee crisis: A Bermuda Triangle? (S5.04) 10:30 11:30, Hall 1B, Level 1 Supporting the European resettlement of researchers and academics from conflict areas (S6.08) 10:30 11:30, Hall 2G, Level -1 Higher education opportunities for Syrian students in Europe (S6.09) 14:00 15:00, Hall 1B, Level 1 How free online courses help refugees enter higher education (S8.05) 09:00 10:00, Hall 2G, Level -1 Universities as a lifeline to scholars and students at risk (S10.01) 10:30 11:30, Hall 2G, Level -1 Increasing opportunities in refugee-origin countries through higher education cooperation (S11.02) 14:00 15:00, Hall 2G, Level -1 Higher education under fire: exploring Syrian higher education qualifications (S8.06) 15:30 16:30, Hall 1B, Level 1 How higher education networks have responded to the refugee crisis (S9.02)

16 Dip into a sea of knowledge and learn the ropes of internationalisation practice Register by 26 September to take advantage of the early-bird savings! eaie.org/training

17 REWARDING EXCELLENCE 2016 EAIE AWARD WINNERS Congratulations to those who will be honoured during the conference For more information about the EAIE Awards, please visit INSTITUTIONAL AWARD FOR INNOVATION IN INTERNATIONALISATION University of Porto Portugal CONSTANCE MELDRUM AWARD FOR VISION AND LEADERSHIP Jo Ritzen Formerly President Maastricht University and Minister of Education, Culture and Science, the Netherlands BO GREGERSEN AWARD FOR BEST PRACTICE TONY ADAMS AWARD FOR EXCELLENCE IN RESEARCH Serge Sych Central European University, Hungary Betty Leask La Trobe University, Australia TRANSATLANTIC LEADERSHIP AWARD PRESIDENT S AWARD Peter Kerrigan German Academic Exchange Service (DAAD), USA Duleep Deosthale Admission Table, USA RISING STAR AWARD Ceren Genç Ankara, Turkey

18 16 MEET THE EAIE EXPERT COMMUNITIES The 15 EAIE Expert Communities are groups that provide support, networking opportunities and resources for professionals working in specific areas of international higher education. They play a big part in the selection of conference sessions and identifying the most relevant topics within their own fields of expertise. Each Expert Community hosts its own Feature session on Wednesday 14 September, where conference participants have a chance to come into contact with these key experts in our community. Additionally, several Expert Communities host receptions, see page for more information. Access and Diversity This Expert Community strives for equal access and participation in all aspects of higher education, especially international mobility. FEATURE SESSION Exploring universal design for learning as a global, systemic accessibility framework (S3.03) Admission and Recognition A prevalent issue for international education, Admission and Recognition provides a much-needed forum for addressing issues of credential fraud and authenticity. FEATURE SESSION Challenges of going global (S4.01) Alumni Relations This Expert Community provides a networking opportunity for all those involved in establishing, developing and expanding international alumni relations programmes. FEATURE SESSION Going global, the future of alumni relations in Europe and beyond (S4.05) Business Education A platform for those looking to benchmark their activities with those of other business schools, Business Education is a place to learn about international trends. FEATURE SESSION What's wrong with business education? (S2.03) TIP When browsing the sessions, look for this symbol to identify the related Expert Community.

19 17 Cooperation for Development This Expert Community focuses on how the European higher education sector can cooperate with partners in Africa, Asia and Latin America on issues of human development. FEATURE SESSION UN Sustainable Development Goals and the role of higher education (S4.04) Employability In a time where many graduates are struggling to find work, this Expert Community addresses all aspects of employability skills, careers guidance and international internships. FEATURE SESSION Imagine... having a successful employability strategy (S3.06) European Programme Management With Erasmus+ paving the way for the future, European Programme Management is the ideal forum for those working in all aspects of European programmes to share ideas and experiences. FEATURE SESSION Imagine a new Erasmus programme that is a real plus (S4.03) Guidance and Counselling Indispensable for higher education institutions and increasingly important in international education, appropriate guidance and counselling provision are the central themes of this Expert Community. FEATURE SESSION The evolution of multiculturalism in counselling and guidance (S2.04) Health and Welfare Education With health care structured differently in all countries, this Expert Community addresses the growing need for internationally oriented health care professionals. FEATURE SESSION The future of care is in internationalisation and multidisciplinary collaboration (S3.04) Internationalisation at Home From the curriculum to interactions between local and international students and faculty, Internationalisation at Home focuses on bringing international education to all not just the mobile few. FEATURE SESSION The pursuit of internationalisation at home is here to stay (S4.02) Language and Culture This Expert Community focuses on the university s role in helping individuals and society navigate the many dimensions of a multilingual world. FEATURE SESSION What is English-medium instruction like for students? (S2.06) Marketing and Recruitment International marketing and recruitment are ever-expanding areas of our field. This Expert Community is a platform for international marketers to share best practices. FEATURE SESSION How heart, humour and common sense will make your marketing more effective (S3.02) Mobility Advising This Expert Community is aimed at giving those who advise on study abroad opportunities and promote international programmes at their institutions a platform to connect. FEATURE SESSION What are the crucial quality standards and principles of outbound mobility advising? (S3.05) offers a platform for those who drive the decision-making processes and set future directions at their universities and/or departments to learn from one another. FEATURE SESSION Corporate social responsibility, a framework for better international engagement (S2.02) Summer Schools Developing summer schools requires a different approach to other academic programmes. This Expert Community helps professionals exchange ideas and tricks of the trade. FEATURE SESSION How to use your summer school for maximum strategic effect (S2.05) WELCOMING A NEW KID IN TOWN This year, we are proud to present the brand new EAIE Network Joint Programmes: the forum for discussing the development, management, and quality assurance of joint programmes. They, too, will host a Feature session on Wednesday. Quality assurance in joint programmes (S4.06)

20 18 SESSIONS WHAT S HAPPENING WHEN This year s programme is packed full with 178 sessions covering the most interesting, pressing and cutting-edge topics in international higher education. In the pages that follow, you will find a day-by-day, minute-byminute overview of sessions taking place this week. In line with our futurefocused conference theme Imagine we are proud to introduce new features designed to enhance your conference experience. AT YOUR FINGERTIPS Download the EAIE Events App or access our fully responsive mobile website for all of the latest session descriptions, speaker information and so much more! Make sure to set up your social profile in the app in order to message fellow participants and get the most out of your app experience. #EAIE2016

21 19 Interactive session formats Fishbowl sessions have a distinct room setup consisting of rippling circles surrounding a four-stool fishbowl of speakers, allowing individuals in large groups to participate in the discussion. Senior International Officer perspectives are interactive roundtable discussions aimed specifically at Senior International Officers, addressing the key issues pertaining to their role at higher education institutions. World Café sessions offer structured conversations intended to facilitate open discussion and to access the collective knowledge in the room. You ll move between a series of tables where you'll discuss a set of predefined questions. Peer discussions are 30-minute discussions led by EAIE Expert Community members following specific sessions where we tap into the collective wisdom in the room to take the discussions from the previous session deeper. In-app polling will be used in the highly interactive sessions where participants opinions are tallied on the spot. To participate in these polls, make sure to download the EAIE Events App. Ignite sessions are fast-paced sessions where slides automatically jump every 15 seconds. Participants get to ask questions directly to presenters after their five minutes on stage, keeping speakers on their A game and the audience entertained. Refugees in focus A full, 14-session track at the conference is dedicated to one of the most significant issues affecting the higher education sector in Europe today. See page 13 for more information. Life-skill sessions This year, we offer five Life-skill sessions to help inspire you professionally and personally. Covering vital organisational and social skills such as networking, managing your s and negotiating, you are sure to benefit from these hands-on sessions. Post-event tips SHARE YOUR FEEDBACK Help us make next year s programme even better by taking the time to share your feedback with us. Links will be provided to you via the app and by . SESSION PRESENTATIONS Following the conference, all session presentations (where applicable) will be online. Simply go to the conference sessions on the EAIE Liverpool website, login, and download the slides for the sessions of your choice.

22 More than 445 university programmes Big dreams begin here... Ambitious Ranked in the top 1% of higher education institutions worldwide Member of the Russell Group of UK universities Students enrolled from 127 countries Co-founder of XJTLU with XJTU, which was awarded best Sino-Foreign University in China Located in the city of Liverpool with a pulsating arts, music and cultural offer Countless partners across the global contributing to our teaching and research excellence Challenging Spirited Inspiring

23 21 TUESDAY 13 SEPTEMBER Introduction to higher education in the UK S :00 10:00 Hall 1A, Level 1 Maximise your conference experience and discover the world of EAIE S :00 15:30 Hall 1A, Level 1 Back to basics: internationalisation for newcomers S :30 17:30 Hall 1A, Level 1 Beginner Relevant to all WEDNESDAY 14 SEPTEMBER Life skill: get the most out of networking S :30 12:30 Room 11A, Level 1 Relevant to all presents: Corporate social responsibility, a framework for better international engagement S :30 13:00 Hall 2G, Level -1 Business Education presents: What's wrong with business education? S :30 13:00 Room 3A, Level 1 Business Education Guidance and Counselling presents: The evolution of multiculturalism in counselling and guidance S :30 13:00 Room 4B, Level 1 Guidance and Counselling, Mobility Advising Summer Schools presents: How to use your summer school for maximum strategic effect S :30 13:00 Hall 2F2, Level -1 Summer Schools, Strategy and Management Language and Culture presents: What is English-medium instruction like for students? S :30 13:00 Room 12, Level 1 Advanced Language and Culture Quality of learning in a transnational and international context S :30 12:30 Hall 2D, Level -1 Employability, Strategy and Management Shaping the future of European cooperation in higher education S :30 12:30 Hall 1C, Level 1 European Programme Management, A day in the life: back to basics in marketing and recruitment S :30 12:30 Hall 2C, Level -1 Beginner Marketing and Recruitment Greater accessibility to Erasmus+ S :30 12:30 Room 11B, Level 1 Access and Diversity, European Programme Management FAIR recognition: improving the quality of admissions S :30 12:30 Hall 2E, Level -1 Admission and Recognition, Recruiting for STEM programmes: Do we need special tactics and channels? S :30 12:30 Hall 2F1, Level -1 Marketing and Recruitment

24 22 WEDNESDAY 14 SEPTEMBER Alternative funding models and target groups of staff training weeks S :30 12:30 Room 3B, Level 1 Internationalisation at Home, Language and Culture Recognition conventions as multipliers for student and staff mobility S :30 12:30 Room 4A, Level 1 Admission and Recognition, You may say I m a dreamer : why we value intercultural competence S :30 12:30 Hall 2H2, Level -1 Mobility Advising, Language and Culture Students at Risk : an empowering beacon of hope S :30 12:00 Hall 1B, Level 1 Beginner Cooperation for Development, Admission and Recognition Imagine: what data can do for international higher education marketing S :30 12:30 Hall 1A, Level 1 Advanced Marketing and Recruitment Peer discussion: Should we all be getting back to basics in marketing and recruitment? S2.10 (follows S2.09) 12:30 13:00 Hall 2C, Level -1 Beginner Marketing and Recruitment Mind the gap! Student wants vs. experiences in becoming intercultural S :30 13:00 Room 11C, Level 1 Language and Culture, Mobility Advising EAIE membership: What s new? S :30 13:00 Hall 1B, Level 1 Relevant to all Life-skill: learn to manage your s like a pro S :00 15:30 Hall 2C, Level -1 Relevant to all Marketing and Recruitment presents: How heart, humour and common sense will make your marketing more effective S :00 15:30 Hall 1C, Level 1 Marketing and Recruitment Access and Diversity presents: Exploring universal design for learning as a global, systemic accessibility framework S :00 15:30 Hall 2E, Level -1 Beginner Access and Diversity Health and Welfare Education presents: The future of care is in internationalisation and multidisciplinary collaboration S :00 15:30 Hall 2D, Level -1 Health and Welfare Education Mobility Advising presents: What are the crucial quality standards and principles of outbound mobility advising? S :00 15:30 Hall 2F2, Level -1 Mobility Advising Employability presents: Imagine... having a successful employability strategy S :00 15:30 Room 3B, Level 1 Employability The what, why and how of international faculty development S :00 15:00 Room 4B, Level 1 Advanced Business Education, Internationalisation at Home Regional collaboration networks: lessons from SATU S :00 15:00 Room 11C, Level 1 Advanced Cooperation for Development Senior International Officer perspectives: maintaining campus internationalisation despite budget cuts S :00 15:00 Room 11B, Level 1 Advanced How international-friendly is your university? The exchange student perspective S :00 15:00 Room 3A, Level 1 Mobility Advising,

25 23 WEDNESDAY 14 SEPTEMBER How do we secure fair admission and recognition for refugees? S :30 15:30 Hall 1B, Level 1, Cooperation for Development Certificates in intercultural competence in an increasingly multicultural Germany S :30 15:30 Hall 2G, Level -1 Language and Culture, Employability How to make your dream project a reality S :30 15:30 Hall 2F1, Level -1 Erasmus+: looking back, moving forward S :30 15:30 Hall 2H2, Level -1 European Programme Management Gaining market entry into emerging economies through capacity building S :30 15:30 Room 4A, Level 1 Cooperation for Development Utilising the Eurydice Mobility Scoreboard to encourage learning abroad in Europe S :30 15:30 Room 11A, Level 1 Beginner Mobility Advising, #Languages4life: boosting the Erasmus+ experience with the Online Linguistic Support S :30 15:30 Room 12, Level 1 European Programme Management, Language and Culture Data in internationalisation: from information to insight S :30 15:30 Hall 2H1, Level -1 #Brexit: the futrue of Europe and the UK S :30 16:00 Hall 1A, Level 1 Relevant to all Peer discussion: How international-friendly is your university? S :00 15:30 Room 3A, Level 1 Mobility Advising Admission and Recognition presents: Challenges of going global S :00 17:30 Hall 2E, Level -1 Admission and Recognition Internationalisation at Home presents: The pursuit of internationalisation at home is here to stay S :00 17:30 Hall 2H1, Level -1 Beginner Internationalisation at Home European Programme Management presents: imagine a new Erasmus programme that is a real plus S :00 18:00 Hall 2G, Level -1 Advanced European Programme Management, Cooperation for Development presents: UN Sustainable Development Goals and the role of higher education S :00 17:30 Room 3B, Level 1 Cooperation for Development, Alumni Relations presents: Going global, the future of alumni relations in Europe and beyond S :00 17:30 Room 4A, Level 1 Advanced Alumni Relations, Employability Joint Programmes presents: Quality assurance in joint programmes S :00 17:30 Hall 2C, Level -1 Advanced Joint Programmes Integrating refugees into higher education: perspectives from Germany S :00 17:00 Hall 1B, Level 1, Cooperation for Development The branding and positioning of places in business education and academia S :00 17:00 Hall 1C, Level 1 Marketing and Recruitment, Business Education

26 Imagine what we could achieve by working together We have over 180 years experience educating students in a wide range of disciplines, spanning the arts, humanities, education, health, science and technology. Our degrees are informed by our world-leading and internationally-acclaimed research plus our extensive links with employers, industry and professional bodies. We also work in partnership with organisations across the globe. Now we are looking for new partners to help us achieve our goal of giving all our students the opportunity to study abroad, to experience new cultures, broaden their horizons and become confident global citizens. To find out more GoAbroadTeam@ljmu.ac.uk n Ranked in the top 600 universities worldwide n Major new 100million campus development n Exciting partnerships with Liverpool s world-class arts and cultural organisations, including Tate Liverpool, Royal Liverpool Philharmonic Orchestra, Liverpool Biennial plus smaller earth n Students and staff recruited from 100+ countries world wide n ljmu.ac.uk

27 25 WEDNESDAY 14 SEPTEMBER Rethinking the potential of the summer term S :00 17:00 Hall 2D, Level -1 Summer Schools, Employability Inspiring diverse competences in English-medium instruction S :00 17:00 Hall 2F1, Level -1 Beginner Language and Culture, Internationalisation at Home Crisis management and international mobility: what to do and how to do it S :00 17:00 Hall 2F2, Level -1 Beginner Guidance and Counselling, Mobility Advising Making sense of 18 international rankings: uses, abuses and strategies S :00 17:00 Room 3A, Level 1 Marketing and Recruitment, Making internationalisation manageable S :00 17:00 Room 11A, Level 1 Cooperation for Development, Certificate of International Merits: rewarding student international experience S :00 17:00 Room 4B, Level 1 Employability, Internationalisation at Home Strategies for increasing study abroad participation among underrepresented groups S :00 17:00 Room 11B, Level 1 Advanced Mobility Advising Welcoming and retaining international students and staff S :00 17:00 Room 11C, Level 1 Internationalisation at Home, Language and Culture 12 keys to employability and success for a diverse workforce S :00 17:00 Room 12, Level 1 Access and Diversity, Employability The game is on: gamification of employability skills S :00 17:00 Hall 2H2, Level -1 Employability, Language and Culture Peer discussion: What is your institution doing to inspire diverse competences in English-medium instruction? S :00 17:30 Hall 2F1, Level -1 Beginner Language and Culture Peer discussion: How should we be using rankings information in the marketing of our institutions? S :00 17:30 Room 3A, Level 1 Marketing and Recruitment THURSDAY 15 SEPTEMBER Life skill: enhance your global potential S :00 10:30 Hall 2E, Level -1 Relevant to all Ignite : Bite-sized wisdom in a flash (part one) S :00 10:00 Room 3A, Level 1 Relevant to all Empowering refugees in Europe with transferrable skills S :00 10:00 Hall 1B, Level 1 Cooperation for Development, Admission and Recognition Universities, human rights and the refugee crisis: A Bermuda Triangle? S :00 10:00 Hall 2G, Level -1 Beginner Cooperation for Development, Admission and Recognition How LinkedIn is changing the game of student marketing S :00 10:00 Hall 2H1, Level -1 Beginner Marketing and Recruitment, Alumni Relations Can't travel, won't travel: providing international experience for non-mobile students S :00 10:00 Hall 2C, Level -1 Internationalisation at Home

28 26 THURSDAY 15 SEPTEMBER BRICS higher education cooperation S :00 10:00 Hall 2D, Level -1 Cooperation for Development, It s Liverpool: collaborative destination marketing to promote education in Liverpool S :00 10:00 Room 11A, Level 1 Marketing and Recruitment Senior International Officer perspectives: risks and benefits of decentralising internationalisation S :00 10:00 Room 11B, Level 1 Advanced Implementing quality assurance mechanisms for transnational education: challenges and benefits in the Caucasus S :00 10:00 Hall 1C, Level 1 Beginner Cooperation for Development, Business Education Imagine mobility... if every HEI complies with ECHE principles S :00 10:00 Hall 2H2, Level -1 European Programme Management, Admission and Recognition Exploring governance and faculty engagement in developing international partnerships S :00 10:00 Hall 2F1, Level -1 Advanced Imagine a 3D interactive virtual game to teach business ethics S :00 10:00 Hall 2F2, Level -1 Beginner Business Education Bureaucracy vs. adhocracy: problem solving with international students S :00 10:00 Room 4A, Level 1, Mobility Advising We can work it out: European examples on optimising admissions S :00 10:00 Room 3B, Level 1 Admission and Recognition Imagine students initiating digital exchange of their achievement records across borders in all of Europe S :00 10:00 Room 12, Level 1 Admission and Recognition Receiving starts at the giving end: why career support shouldn t stop at graduation S :00 10:00 Room 11C, Level 1 Alumni Relations, Employability Imagine: trends from around the world (part one) S :00 10:00 Hall 1A, Level 1 Peer discussion: How can we best provide non-mobile students with their own international experience? S :00 10:30 Hall 2C, Level -1 Internationalisation at Home Imagine: trends from around the world (part two) S :30 11:30 Hall 1A, Level 1 Verification across borders: looking to the digital future S :30 11:00 Hall 1C, Level 1 Admission and Recognition Building equitable partnerships: Xi an Jiaotong-Liverpool University, 10 years on S :30 11:00 Hall 2H1, Level -1 Accelerating researcher careers S :30 11:00 Hall 2H2, Level -1 Employability Imagine... peer mentoring approaches for enhanced exchange student experience S :30 11:00 Hall 2F1, Level -1, Mobility Advising Global alumni as strategic allies for internationalisation S :30 11:00 Room 3B, Level 1 Alumni Relations,

29 27 THURSDAY 15 SEPTEMBER Supporting the European resettlement of researchers and academics from conflict areas S :30 11:30 Hall 1B, Level 1 European Programme Management, Cooperation for Development Higher education opportunities for Syrian students in Europe S :30 11:30 Hall 2G, Level -1 Cooperation for Development, Recruiting international students: one size doesn't fit all S :30 11:30 Hall 2D, Level -1 Marketing and Recruitment, Mobility Advising Russia: the big picture and cooperation opportunities S :30 11:30 Hall 2F2, Level -1, Cooperation for Development EAIE Institutional Award winner's session S :30 11:30 Room 3A, Level 1 Relevant to all Soft e-leadership skills, hard learning in Europe S :30 11:30 Room 4A, Level 1 Beginner Employability, Business Education Responsible management education and business school accreditation S :30 11:30 Room 11A, Level 1 Business Education Enhancing study abroad recruitment and advising for underrepresented students S :30 11:30 Room 12, Level 1 Advanced Access and Diversity, Guidance and Counselling Is B2 the right level of English for academic success? S :00 12:00 Room 11B, Level 1 Admission and Recognition, Language and Culture From learning to earning: employers perspectives on employability S :00 12:15 Hall 2C, Level -1 Employability, Life after #Brexit: UK EU partnerships (research, students and staff mobility) S :00 12:30 Hall 2E, Level -1, European Programme Management Erasmus goes digital: the online learning agreements and Erasmus Without Paper S :30 12:30 Hall 1C, Level 1, European Programme Management The role of liaison offices in the internationalisation process S :30 12:30 Hall 2H1, Level -1 Advanced Advanced modern marketing for mobility S :30 12:30 Room 3B, Level 1 Advanced Mobility Advising, Marketing and Recruitment Tackling obstacles to international mobility for students with disabilities S :30 12:30 Room 11C, Level 1 Access and Diversity Education fairs: traditional vs. virtual S :00 12:30 Hall 2F2, Level -1 Marketing and Recruitment Mobility success with practical summer course S :00 12:30 Room 3A, Level 1 Health and Welfare Education, Summer Schools Nudging: a method for recruiting a truly international and diverse student body S :00 12:30 Hall 2G, Level -1 Advanced Marketing and Recruitment, Internationalisation at Home

30 LIVERPOOL HOPE UNIVERSITY With a history dating back to 1844, Liverpool Hope University offers international students the opportunity to experience life as part of a lively collegial community in the vibrant, world-famous city of Liverpool. Our exciting range of undergraduate and postgraduate courses are complemented by our pastoral support services and the work of the dedicated International Unit. Liverpool Hope University also offers a variety of scholarships for international students, including the International Postgraduate Scholarship, which is worth 50% of course tuition fees. We welcome students on international exchange, study abroad and a full-time basis. For more information visit EAIE Delegates - Visit us at Stand 314 Ranked 5th in the UK for teaching quality (The Sunday Times Good University Guide 2016) In the top 10 of all UK universities for the percentage of academic staff with PhDs* Over 60 million invested in campus facilities and equipment over the last eight years * HESA Staff in Higher Education Table 8, 2014/15; HESA cannot accept responsibility for any inferences or conclusions derived from the data by third parties.

31 29 THURSDAY 15 SEPTEMBER Ubuntu: a fresh perspective in international education S :00 12:30 Room 12, Level 1 Internationalisation at Home, Language and Culture The Training of Trainers project: lessons from Nepal Finland collaboration S :00 12:30 Room 4A, Level 1 Cooperation for Development, Access and Diversity How do student fairs fare in your marketing strategy? S :00 14:30 Hall 2H2, Level -1 Marketing and Recruitment Strategic partnerships: ideals and realities S :00 14:30 Hall 2C, Level -1 Understanding international students experience of learning with technology S :00 14:30 Hall 2F1, Level -1 Beginner Internationalisation at Home Study in Europe: results and lessons from a 33-country collaboration S :00 14:30 Room 3A, Level 1 Marketing and Recruitment How free online courses help refugees enter higher education S :00 15:00 Hall 1B, Level 1 Cooperation for Development, Internationalisation at Home Higher education under fire: exploring Syrian higher education qualifications S :00 15:00 Hall 2G, Level -1 Advanced Admission and Recognition, Cooperation for Development Master s admissions for a diverse international classroom: available tools and data sets S :00 15:00 Room 4A, Level 1 Advanced Admission and Recognition What s next for global student mobility S :00 15:00 Room 11A, Level 1 Marketing and Recruitment, Senior International Officer perspectives: improving communication with university stakeholders S :00 15:00 Room 11B, Level 1 Advanced Understanding and responding to suicidal behaviour among students S :00 15:00 Room 11C, Level 1 Guidance and Counselling The three pillars of marketing: segmentation, value proposition and business model S :00 15:00 Hall 1C, Level 1 Marketing and Recruitment, A picture is worth a thousand words: how to use videos in intercultural trainings S :00 15:00 Hall 2H1, Level -1 Mobility Advising, Language and Culture Translating study abroad to 21st century skills S :00 15:00 Hall 2E, Level -1 Mobility Advising, Employability How to increase outbound mobility numbers of Gen-Y students S :00 15:00 Room 12, Level 1 Mobility Advising, The EAIE debate: Stay or go? Mobility vs. internationalisation at home S :00 15:30 Room 3B, Level 1 Internationalisation at Home, Mobility Advising A tale of two cities: perspectives from Singapore and Hong Kong S :30 15:30 Hall 2F2, Level -1 Mobility Advising

32 30 THURSDAY 15 SEPTEMBER Internationalising business and management education: navigating unreceptive environments S :30 15:30 Hall 2D, Level -1 Business Education Life skill: make your LinkedIn work for you S :30 16:00 Hall 1A, Level 1 Relevant to all Peer discussion: Is your institution producing employable graduates? S :00 15:30 Hall 2E, Level -1 Mobility Advising Peer discussion: What is your institution doing to increase outbound mobility numbers? S :00 15:30 Room 12, Level 1 Mobility Advising Building sustainable teaching capacity: secrets to success in international collaboration S :00 15:30 Hall 2H2, Level -1 Cooperation for Development, Health and Welfare Education International education in health settings: best practices, ethics and learning objectives S :00 15:30 Hall 2F1, Level -1 Health and Welfare Education, Employability Mapping Erasmus+: the story so far S :00 15:30 Room 3A, Level 1, European Programme Management How higher education networks have responded to the refugee crisis S :30 16:30 Hall 1B, Level 1 Cooperation for Development Rise the internet shadow: drive visitors back to your website with remarketing S :30 16:30 Hall 1C, Level 1 Marketing and Recruitment Free or low cost recruitment tactics that work S :30 16:30 Hall 2H1, Level -1 Marketing and Recruitment Developments in transnational education: how to sustain a high-value and equitable partnership S :30 16:30 Hall 2G, Level -1, Cooperation for Development Lessons and methods in outcomes assessment in international education S :30 16:30 Room 4A, Level 1 Language and Culture, Internationalisation at Home Developing ethical, cosmopolitan and socially responsible attitudes among management students S :30 16:30 Room 11A, Level 1 Business Education, A bumpy ride: the road to an effective CRM system for enrolment management S :30 16:30 Room 11C, Level 1 Marketing and Recruitment Expecting more from student accommodation S :30 16:30 Hall 2C, Level -1 Mobility Advising Ignite : Bite-sized wisdom in a flash (part two) S :00 17:00 Room 3A, Level 1 Language and Culture How to add virtual student teamwork to the home curriculum S :00 17:00 Hall 2E, Level -1 Beginner Internationalisation at Home, European Programme Management Beyond immersion: best practice in optimising intercultural learning in study abroad S :00 17:00 Hall 2F2, Level -1 Language and Culture, Mobility Advising

33 31 THURSDAY 15 SEPTEMBER The proof of the pudding: comparing learning achievements across Europe S :00 17:00 Hall 2D, Level -1 European Programme Management, Admission and Recognition Internationalisation and employability: new models for the professionalisation of career services S :00 17:00 Room 3B, Level 1 Employability The rise of the global competency agenda: Rhetoric or holy grail? S :00 17:00 Room 11B, Level 1 Business Education, Employability Staff trainings: tradition vs. innovation S :00 17:00 Hall 2H2, Level -1 Against all odds: encouraging students from underrepresented groups to study abroad S :00 17:00 Room 12, Level 1 Advanced Mobility Advising Peer discussion: Would you live in your institution's student accommodation? S :30 17:00 Hall 2C, Level -1 Mobility Advising FRIDAY 16 SEPTEMBER Universities as a lifeline to scholars and students at risk S :00 10:00 Hall 2G, Level -1 Cooperation for Development, Destination anywhere 2016 update: how students decide where to study S :00 10:00 Hall 2D, Level -1 Beginner Marketing and Recruitment HousErasmus+: driving affordable housing for international students S :00 10:00 Hall 2F1, Level -1 Mobility Advising, European Programme Management Social media 3.0: harnessing the power of Instagram S :00 10:00 Hall 2H1, Level -1 Marketing and Recruitment Improving intercultural effectiveness of staff S :00 10:00 Hall 2H2, Level -1 Mobility Advising, Language and Culture Ignite : The next big trend in international education is S :00 10:00 Room 3A, Level 1 Advanced How to build a meaningful university brand S :00 10:00 Room 3B, Level 1 Beginner Marketing and Recruitment From fragmented joint projects to multilayered and sustainable cooperation S :00 10:00 Hall 2E, Level -1, European Programme Management The true value of double degrees for graduate employability: a comparative study S :00 10:00 Hall 2F2, Level -1, Employability Jean Monnet: boosting understanding of the Union through EU studies S :00 10:00 Room 11A, Level 1 European Programme Management Engaging international alumni in soft power strategy S :00 10:00 Room 11B, Level 1 Alumni Relations, Gains in South South collaborations for internationalisation S :00 10:00 Room 4A, Level 1 Beginner Cooperation for Development,

34 Edge Hill University is proud to be a host partner of the EAIE Liverpool 2016 conference Best student experience in the North West Times Higher Education Student Experience Survey 2016 Winner of the Times Higher Education UK University of the Year Award in 2014 E: international@edgehill.ac.uk T: +44 (0) edgehill.ac.uk

35 33 FRIDAY 16 SEPTEMBER Creating career opportunities within Erasmus+ international traineeships S :00 10:00 Hall 2C, Level -1 Employability, European Programme Management International student mobility from Brazil, Colombia and Mexico: contemporary challenges S :00 10:00 Room 4B, Level 1 Cooperation for Development, Life skill: become a negotiation genius S :00 11:30 Room 12, Level 1 Relevant to all Increasing opportunities in refugee-origin countries through higher education cooperation S :30 11:30 Hall 2G, Level -1 Cooperation for Development, Students with disabilities: a primer for mobility advisers S :30 11:30 Hall 2D, Level -1 Beginner Access and Diversity, Mobility Advising Erasmus+ Barometer results: mobility and cooperation with partner countries S :30 11:30 Room 4A, Level 1 European Programme Management Preparing academic staff for the internationalised teaching and learning environment S :30 11:30 Room 11C, Level 1 Internationalisation at Home, Summer schools on the rise: finding your profile S :30 11:30 Room 11B, Level 1 Summer Schools The road less travelled: taking Western students to China S :30 11:30 Room 11A, Level 1 Beginner Employability, Language and Culture Imagine real student partnership in developing the successful graduate global career journey S :30 11:30 Room 3B, Level 1 Employability Interweaving the body of knowledge and work experience in management education S :30 11:30 Room 3A, Level 1 Business Education Making informed decisions in international undergraduate student admissions S :30 11:30 Hall 2C, Level -1 Admission and Recognition The real cost of recruitment S :30 11:30 Hall 2E, Level -1 Marketing and Recruitment Becoming global citizens: a journey into intercultural awareness S :30 11:30 Hall 2F1, Level -1 Language and Culture Euroscepticism and internationalised learning: prospects for collaboration among Europe's universities S :30 11:30 Room 4B, Level 1, European Programme Management The secret world of recruitment agents S :30 11:30 Hall 2H1, Level -1 Marketing and Recruitment, Making the right match: TNE marriages of equals? S :30 11:30 Hall 2H2, Level -1 Exploring the global rise of pathway and foundation programmes S :30 11:30 Hall 2F2, Level -1 Marketing and Recruitment, Admission and Recognition

36 34 POSTER SESSIONS CUTTING-EDGE KNOWLEDGE NUGGETS Be inspired by innovative ideas and groundbreaking research in the field at the poster sessions taking place on Wednesday and Thursday afternoon. VIEWING TIMES: Specific posters will only be available during the listed times. Presenters will be available to explain their work and answer any questions. LOCATION: Arena foyer, Level -1, ACC WEDNESDAY, 15:00 16:30 01 Strategies for retaining international graduates that actually work PRESENTER: Anne-Grethe Lehmann Routley, University of Copenhagen, Denmark 02 Virtual mobility in facilitating internationalisation: advantages of social media PRESENTER: Veronika Norvaisaite, Expertise in Labour Mobility, the Netherlands 03 Lessons from and for international teacher exchange weeks in higher education PRESENTER: Bastian Fähnrich, Oulu University of Applied Sciences, Finland 04 The intersection of emotional intelligence and cultural diversity PRESENTER: Brian Leacock, University of Victoria, Canada 05 A global online classroom: teaching international social work to students across borders PRESENTER: Cindy Davis, University of the Sunshine Coast, Australia 06 Here, there and everywhere: mapping mobility PRESENTER: Gildas Fresneau, ETS Global, the Netherlands 07 Current trends and future challenges in English-medium instruction in Japan PRESENTER: Howard Brown, University of Niigata Prefecture, Japan 08 Fostering intercultural understanding and engagement through online support PRESENTER: Jane Jackson, Chinese University of Hong Kong (CUHK), China 09 Where to focus your international student recruitment strategy PRESENTER: Jemma Davies, SMRS, UK 10 Strategic development of international competences among university staff PRESENTERS: Kirsi Jokipakka and Noora Kahra, Tampere University of Applied Sciences, Finland 11 The stories we tell: interpretations of internationalisation in university subcultures PRESENTER: Melissa Laufer, Ghent University, Belgium 12 Future-proof your classroom: a 2030 instruction model PRESENTER: Petra Hauptfeld-Gollner, University of Applied Sciences Burgenland, Austria 13 The international week: an opportunity for higher education language teachers PRESENTERS: Pirkko Pollari, JAMK University of Applied Sciences - Jyvaskyla, Finland; Tarja Haukijärvi, Tampere University of Applied Sciences, Finland 14 Championing sustainability as a learning outcome in international higher education PRESENTERS: Scott Blair, The EDUCATION ABROAD Network, France; Jesús Díaz Vidal, EUSA University Center, Spain 15 Imagining internationalised curricula: lessons from a Göttingen workshop PRESENTER: Tanja Reiffenrath, Georg-August- University Gottingen, Germany 16 Ready for take off: online pre-departure inductions for international students PRESENTER: Suzanne Buckley, Univeristy College Cork, Ireland 17 Management of Erasmus+ outgoing mobility: imagine a common grade convertor PRESENTER: Ana Paula Ribeiro, Faculdade de Economia do Porto, Portugal

37 35 THURSDAY, 15:00 16:30 18 Creative media mobs: passion, career development and cultural exchange PRESENTER: Anna in t Zandt, HAN University of Applied Sciences, the Netherlands 19 Higher education in Cuba: what you need to know PRESENTER: Carlos Monroy, World Education Services, USA 20 Student satisfaction and English-medium instruction PRESENTER: Dymphi Van Der Hoeven, Stenden University of Applied Sciences, the Netherlands 21 SocialErasmus: providing a holistic mobile student experience through volunteering PRESENTER: Gaffar Rampage, Erasmus Student Network (ESN), Belgium 22 Embedding internationalisation in academic curricula PRESENTERS: Ilke Franquet and Margo Abrath, University of Antwerp, Belgium 23 Global-mindedness of mobility students PRESENTER: Irina Golubeva, University of Pannonia, Hungary 24 Responding to the refugee crisis: DAAD's multilevel approach PRESENTERS: Katharina Maschke and Christian Mueller, German Academic Exchange Service (DAAD), Germany 25 Dare to be different: a less conventional way to internationalise at home PRESENTERS: Monica Jitareanu and Anna Szathmari, Central European University, Hungary 26 Entrepreneurship and innovation in curriculum development at Dokuz Eylül University PRESENTER: Ömur Neczan Özmen Timurcanday, Dokuz Eylul University, Turkey 27 Improving lives and communities by educating inmates PRESENTERS: Onesmus Bitaliwo, Government of the Republic of Uganda, Uganda; Leticia Irumba, St. Lawrence University Kampala, Uganda 28 Critical success factors in promoting linkages with the private sector PRESENTER: Phanuel Wunu, University of Cape Coast, Ghana 29 Tailoring transnational education: innovative models as the key to success PRESENTERS: Raegan Hiles, Universities UK, UK; Peter Dickinson, Warwick Economics and Development, UK 30 A global conversation: Can social learning give a voice to developing markets? PRESENTER: Simon Nelson, FutureLearn, UK 31 Accessibility, MappED: increasing mobility among disabled students PRESENTER: Thomas Pappas, Erasmus Student Network AISBL, Belgium 32 The importance of evaluation in mobility programmes PRESENTERS: Rita Castro and Eneida Soanne Oliveira, Universidade Estadual de Feira de Santana, Brazil Download the EAIE Events App

38 36 NETWORKING EVENTS YOUR CONFERENCE SOCIAL CALENDAR TUESDAY 13 SEPTEMBER EAIE Newcomers Welcome Reception 18:00 19:30 Great Hall, St George's Hall, St George's Pl Arrive early to ensure your place and please wear your conference badge for entry. Are you new to the conference? Join the EAIE Newcomers Welcome Reception in the stunning St George s Hall. Meet other newcomers and make contacts for the rest of your week while surrounded by the allure of early 1800s architecture. Be sure to use the Concert Room entrance opposite Walker Art Gallery, on William Brown St. This event is kindly sponsored by IELTS and is free for all first-time participants and Exhibition staff. This event is kindly sponsored by: Scouse night at the Cavern (Tuesday) 20:00 22:30 Live Lounge, The Cavern Club, 10 Mathew St 30 On-site sales subject to availability Bring your ticket for entry EAIE Network launch: Joint Programmes 20:00 21:00 Pump House, Albert Dock We are proud to present the brand new EAIE Network Joint Programmes. Join like-minded practitioners at a reception to mark the Network s official launch. Cooperation for Development Dinner 20:00 22:00 Bistro Franc, 1 Hanover St Registration closed Bring your ticket for entry

39 37 WEDNESDAY 14 SEPTEMBER Opening Reception 18:30 20:00 Main Hall, The Liverpool Cathedral, St James Mt Free Bring your conference badge for entry Meet fellow participants at the Opening Reception at the Liverpool Cathedral, the largest networking event of the week. Join us for drinks and bites, and a warm welcome by the EAIE and the city of Liverpool in one of our host city s most striking landmarks. Transfer buses to the reception leave the ACC at 18:00. This event is kindly sponsored by: Scouse night at the Cavern (Wednesday) 20:00 22:30 Live Lounge, The Cavern Club, 10 Mathew St Registration closed Bring your ticket for entry Guidance and Counselling Reception 19:45 22:00 Pump House, Albert Dock Bring your ticket for entry Pick up your invitation to this event from the EAIE Stand at the Exhibition or at the Guidance and Counselling Feature session. Invitations and entry are on a first-come, first-served basis.

40 38 THURSDAY 15 SEPTEMBER EAIE Morning Run 06:45 08:00 Meeting point: River Side, ACC 10 On-site sales subject to availability Early-bird Yoga 07:15 08:15 Room 11, Level 1, ACC Registration closed Bring your ticket for entry EXPERT COMMUNITY RECEPTIONS Invitations for the following EAIE Expert Community events can be collected from the EAIE Stand (#309) at the Exhibition or at their corresponding Feature sessions. Invitations and entry are on a first-come, first-served basis. All receptions will end in time to allow you to proceed to the EAIE Extravaganza. Alumni Relations and Employability joint Reception 19:00 20:30 Yacht Club, DoubleTree Hotel, 6 Sir Thomas St Bring your ticket for entry Admission and Recognition Reception 17:30 19:30 The London Carriage Works, Hope Street Hotel, 40 Hope St Bring your ticket for entry Mobility Advising Reception 17:30 19:00 Top Floor, Merseyside Maritime Museum, Albert Dock Bring your ticket for entry Reception Reception 17:30 19:00 Aloft Liverpool, 1 N John St Bring your ticket for entry Marketing and Recruitment Reception 17:30 19:30 Oh Me Oh My, West Africa House, 25 Water St Bring your ticket for entry This event is kindly sponsored by: Hobsons Superlink+ Leeds Universities

41 39 PRE-REGISTERED EXPERT COMMUNITY EVENTS The following EAIE Expert Community events required special registration and additional payment. All of these events will end in time to allow you to proceed to the EAIE Extravaganza. Summer Schools Reception 17:30 19:30 Beatles Story, Britannia Vaults, Albert Dock Registration closed Bring your ticket for entry Business Education Reception and Dinner 18:45 21:15 Library and Corinthian, DoubleTree Hotel, 6 Sir Thomas St Registration closed Bring your ticket for entry Health and Welfare Education Dinner 19:00 21:30 Spice Lounge, 6 Atlantic Pavillion Registration closed Bring your ticket for entry European Programme Management Dinner 19:00 21:30 Jamie's Italian Liverpool, 45 Paradise St Registration closed Bring your ticket for entry Access and Diversity Dinner 19:30 21:30 Bistro Franc, 1 Hanover St Registration closed Bring your ticket for entry

42 40 EAIE Extravaganza The EAIE invites you to run away and join the circus for one evening. Whether you re a ring master, have your eyes set on the trapeze or are really more of a clown, you ll find that this exquisite venue in the lively Albert Dock is fit for an EAIE Extravaganza! Dance the night away to musical performances surrounded by circus acts and a unique décor. Your ticket price includes our signature cocktail and two drinks. THURSDAY, 21:30 02:00 Circo, Kings Dock St Door Price: 30 Bring your ticket for entry

43 41 Thursday Dinner Deal Not sure where to grab a bite to eat before the EAIE Extravaganza? Try our Thursday Dinner Deal, with four great restaurants near our dance venue. Make sure to ask for the EAIE Conference Dinner Deal! The Hub Alehouse & Kitchen Cuisine: British Contact: kasia@bistroqui.com Gusto Cuisine: Italian Contact: liverpoolbdm@gustorestaurants.uk.com Bistro Franc Cuisine: French Contact: kasia@bistroqui.com Button Street Smokehouse Cuisine: American Contact: kasia@bistroqui.com FRIDAY 16 SEPTEMBER Sing in the EAIE Choir EAIE Choir practice I: Thursday, 12:30 13:30, Room 11A, Level 1 EAIE Choir practice II: Thursday, 17:00 18:00, Room 11A, Level 1 Performance: Friday, 12:00 13:30, Hall 1A, Level 1 Feeling musical in the world capital of pop? Well, then, waste no time in joining the EAIE Choir. There are two practice moments planned in for Thursday afternoon and a full-blown group performance at the Closing Plenary on Friday. Show us what you re made of! Closing Luncheon 13:30 15:00 Arena Catering Area, Level -1 Free They say all good things come to an end, but at the Annual EAIE Conference that is only half the story. At this Closing luncheon, we will be saying goodbye to Liverpool and the internationalisation futures we Imagine by saying hola to Seville and its Mosaic of cultures. Join us for a walking lunch and drinks to conclude your time in the city of the Beatles by preparing yourself for the land of Flamenco!

44 42 B L H I F M C G E J O N NETWORKING EVENTS MAP A A B Early-bird Yoga Morning Run Closing Luncheon ACC EAIE Newcomers Welcome Reception St George s Hall C D E Cooperation for Development Dinner Access and Diversity Dinner Bistro Franc Opening Reception Liverpool Cathedral Guidance and Counselling Reception F G Scouse night at the Cavern (Tuesday and Wednesday) The Cavern Mobility Advising Reception Maritime Museum EAIE Network launch: Joint Programmes Pump House

45 43 K D H I Reception Aloft Liverpool Marketing and Recruitment Reception Oh Me Oh My K L Admission and Recognition Reception The London Carriage Works, Hope Street Hotel Business Education Reception and Dinner M N European Programme Management Dinner Jamie's Italian Health and Welfare Education Dinner Spice Lounge (Albert Dock) J Summer Schools Reception Beatles Story (Albert Dock) Alumni Relations and Employability Joint Reception DoubleTree Hotel O EAIE Extravaganza Circo

46 44 EXHIBITION MEET THE EXHIBITORS This list was supplied by the exhibitors themselves. Please note that participation in the EAIE Exhibition does not imply endorsement by the EAIE. A 624 Advent Group - Access MBA & Access Masters Tours Carolyn Gonglefski, Advent Group - Access MBA & Access Masters Tours, Paris, France, carolyn@adventgroup.net, Agreenium, the French institute in agrobiosciences Diane de Sainte Foy, IAVFF-Agreenium, Paris, France, diane.desaintefoy@iavff-agreenium.fr, Aichi Shukutoku University Yusaku Oteki, Aichi Shukutoku University, Nagoya, Japan, jpn2016@asu.aasa.ac.jp, American University of Ras Al Khaimah, UAE Heather McGann, American University of Ras Al Khaimah, Ras Al Khaimah, United Arab Emirates, heather.mcgann@aurak.ae, Anadolu University Bilge Kagan Ozdemir, Anadolu University, Eskisehir, Turkey, bilgeko@anadolu.edu.tr, Anglia Ruskin University Vitaliya Usova, Anglia Ruskin University, Cambridge, UK, vitaliya.usova@anglia.ac.uk, Ankara University Sibel Süzen, Ankara University, Ankara, Turkey, sibel@pharmacy.ankara.edu.tr, erasmus.ankara.edu.tr 336 Aon Student Insurance Frank Antonisse, Aon Risk Solutions, Rotterdam, the Netherlands, frank.antonisse@aon.nl, APAIE Serena Kim, APAIE, Seoul, Republic of Korea, serena@apaie.org, Argentina Fundación Exportar Maria Yanson, Fundacion Exportar, Buenos Aires, Argentina, fyanson@exportar.org.ar, Association of University Summer Sessions Richard Russo, Association of University Summer Sessions, New Haven, USA, russo@berkeley.edu, Australia Future Unlimited Kathleen Devereaux, Australian Trade Commission, London, Australia, kathleen.devereaux@austrade.gov.au, Austria Welcomes You Eva Müllner, OeAD - Austrian Exchange Service, Vienna, Austria, pr@oead.at, Avans University of Applied Sciences Klaartje Gosens, Avans University of Applied Sciences, Breda, the Netherlands, internationaloffice@avans.nl, Download the EAIE Events App

47 45 B 518 Baden-Württemberg Universities Alexandra Ahmed, Baden-Württemberg International, Stuttgart, Germany, alexandra.ahmed@bw-i.de, Begin Group Anton Ryaguzov, Begin Group, Moscow, Russia, anton@begingroup.com, Belgium - Study in Flanders and Brussels Bernadette Allaert, Flanders Knowledge Area, Brussels, Belgium, bernadette.allaert@flandersknowledgearea.be, BI Norwegian Business School Hanne Framnes, BI Norwegian Business School, Oslo, Norway, hanne.framnes@bi.no, border concepts Sjaik Djorai, border concepts GmbH, Gronau, Germany, s.djorai@bo-co.eu, Boston University Summer Term Gregg Charron, Boston University Summer Term, Boston, USA, summer@bu.edu, bu.edu/summer 710 Brazilian Higher Education Institutions Lana Glatt, Brazilian Association for International Education, Sao Paulo, Brazil, lglatt@reitoria.unesp.br, faubai.org.br 812 Brest Life@UBL: Study&Research in Brest, Brittany Gwenaëlle Goyat, Brest Life@UBL: Study&Research in Brest, Brittany, Brest, France, gwenaelle.goyat@univ-brest.fr, C 216 Cal State Univ San Marcos Michael Schroder, CSUSM, San Marcos, USA, mschrode@csusm.edu, Cal State University Fullerton Christine Pircher-Barnes, California State University Fullerton, Fullerton, USA, cpircher@fullerton.edu, international.fullerton.edu 414 California State Polytechnic University, Pomona E. Anneli Adams, California State Polytechnic University, Pomona, Pomona, USA, eadams@cpp.edu, California State University Monterey Bay Tim Angle, California State University Monterey Bay, Seaside, USA, tangle@csumb.edu, California State University, Long Beach Christopher Mefford, California State University, Long Beach, Long Beach, USA, christopher.mefford@csulb.edu, California State University, Los Angeles Eric A. Bullard, California State University, Los Angeles, Los Angeles, USA, ebullard@calstatela.edu, Cambridge English Angela Moore, Cambridge English, Cambridge, UK, Moore.A@cambridgeenglish.org, Cambridge International Examinations James Furness, Cambridge International Examinations, Cambridge, UK, furness.j@cie.org.uk, Campus France - French Higher Education Johanna Rasplus, Campus France, Paris, France, johanna.rasplus@campusfrance.org, Can-Achieve International Education Jim Lin, Can-Achieve International Education, Beijing, China, jimlin@can-achieve.com.cn, Canada Pavilion Stéphanie Mercure, Global Affairs Canada, Ottawa, Canada, Stéphanie.Mercure@international.gc.ca, CELCAT Adrian Gough, CELCAT, Coventry, UK, a.gough@celcat.com, CHESICC Ping Liu, CHESICC, Beijing, China, liup@chsi.com.cn, China Education Association for International Exchange (CEAIE) Study in China Harden Dang, China Education Association for International Exchange (CEAIE), Beijing, China, hd@fairlink.com.cn, Chitkara University, India Sangeet Jaura, Chitkara University, Chandigarh, India, sangeet.jaura@gmail.com, Chulalongkorn Business School Kewalin Sripirom, BBA, Chulalongkorn Business School, Bangkok, Thailand, kewalin@cbs.chula.ac.th, bba.acc.chula.ac.th 512 Colombia Challenge Your Knowledge David Ricardo Guzmán González, Colombia Challenge Your Knowledge, Bogota, Colombia, drguzman@lasalle.edu.co, Çukurova University Semra Sadik Krupka, Çukurova University, Adana, Turkey, erasmus@cu.edu.tr, Cultural Vistas William Maier, Cultural Vistas, New York, USA, wmaier@culturalvistas.org,

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49 47 D 407 DataFlow Group Qais Abbassi, DataFlow Group, Amman, Jordan, qabbassi@dataflowgroup.com, DPMC International Chris Price, DPMC International, London, UK, chris@dpmcinternational.com, Dr. Walter Claudia Reichstein, Dr. Walter, Neunkirchen- Seelscheid, Germany, reichstein@dr-walter.com, Dublin City University Niamh O Mahony, Dublin City University, Dublin, Ireland, niamh.omahony@dcu.ie, E 309 EAIE European Association for International Education The European centre for expertise, networking and resources in international higher education. We look forward to meeting you! EAIE Office, Amsterdam, the Netherlands, info@eaie.org, Education in Ireland Vivienne Nolan, Enterprise Ireland, Dublin, Ireland, vivienne.nolan@enterprise-ireland.com, Education Malaysia Mohd Yazid Hamid, Education Malaysia Global Services (EMGS), Kuala Lumpur, Malaysia, yazid@educationmalaysia.gov.my, Education UK Pavilion Alina Makarova, British Council, London, UK, alina.makarova@britishcouncil.org, Educations.com Media Group Richard Prestage, Educations.com Media Group, Stockholm, Sweden, richard.prestage@educations.com, EducationUSA - U.S. Pavilion Matthew Washburn, U.S. Department of State/ EducationUSA, Budapest, Hungary, WashburnMP@state.gov, Eduniversal Group Antoine Biehler, Eduniversal, Courbevoie, France, antoine.biehler@eduniversal.com, F 529 Fésia, Education and Research in Life Sciences Cécile Heuzey, Fésia, Paris, France, cecile.heuzey@fesia.org, FIEP & UNITOUR recruitment fairs Miguel Moran, Circulo Formacion S.L., Pozuelo de Alarcon, Spain, miguel.moran@circuloformacion.es, FindAMasters.com & FindAPhD.com Andy Holliday, FindA University Ltd, Sheffield, UK, aholliday@findauniversity.com, Fontys University of Applied Sciences Nicole Luijten, Fontys University of Applied Sciences, Eindhoven, the Netherlands, N.Luijten@fontys.nl, FPP EDU Media Sebastian Fernandes, FPP EDU Media, Las Vegas, USA, s.fernandes@fppedu.media, Fundação Armando Alvares Penteado-FAAP, Brazil Lourdes Zilberberg, Fundação Armando Alvares Penteado-FAAP, São Paulo, Brazil, rel.internacional@faap.br, ETS TOEFL & GRE Grace Espeut, Educational Testing Service (ETS), Princeton, USA, gespeut@ets.org, European Commission Runa Vigdis Gudmarsdottir, European Commission, Paris, France, Runa-Vigdis.GUDMARSDOTTIR@ec.europa.eu

50 48 G 704 Ghent University - Ghent University Global Campus Isabelle De Coen, Ghent University, Ghent, Belgium, isabelle.decoen@ugent.be, GTI Alicia Baker, GTI, Wallingford, UK, alicia.baker@groupgti.com, Guardian Courses Catriona Long, Guardian Courses, London, UK, catriona.long@theguardian.com, courses.theguardian.com 636 GVI International Service Learning Andy Woods-Ballard, Global Vision International (GVI), Exeter, UK, andy@gviworld.com, H 526 Hacettepe University Melisa Akyön, Hacettepe University, Ankara, Turkey, melisaakyon@gmail.com, HAN University of Applied Sciences Sabine Maresch, HAN University of Applied Sciences, Arnhem, the Netherlands, Sabine.Maresch@han.nl, Hankuk University of Foreign Studies Seung Hyun Oh, Hankuk University of Foreign Studies, Seoul, Republic of Korea, risingsun@hufs.ac.kr, Hanze University of Applied Sciences, Groningen Monique Swennenhuis, Hanze University of Applied Sciences, Groningen, Groningen, the Netherlands, m.m.swennenhuis@pl.hanze.nl, Higher Education Marketing Philippe Taza, Higher Education Marketing, Montreal, Canada, ptaza@higher-education-marketing.com, Hobsons Liza Shliakhova, Hobsons, London, UK, liza.shliakhova@hobsons.com, HousingAnywhere.com Niels Van Deuren, HousingAnywhere.com, Rotterdam, the Netherlands, niels@housinganywhere.com, I 311 i-graduate Will Archer, i-graduate, Redhill, UK, info@i-graduate.org, IAE FRANCE Sarah Lempereur, IAE FRANCE - University Schools of Management, Lille, France, sarah.lempereur@iae-france.fr, ICEF - Connect. Recruit. Grow. Harald Kreiner, ICEF GmbH, Bonn, Germany, hkreiner@icef.com, Iceland Karitas Kvaran, University of Iceland, Reykjavik University, Reykjavík, Iceland, karitask@hi.is, ICWE - Integrated Communications, Worldwide Events Marjon Mul, ICWE GmbH, Berlin, Germany, info@icwe.net, IEFT - International Education Fairs of Turkey / Turkish Student International Education Magazine Ayse Seda Peker, IEFT- International Education Fairs of Turkey / Turkish Student International Education Magazine, Istanbul, Turkey, ayse@ieft.net, IELTS Justin Rodford, IELTS, Cambridge, UK, rodford.j@cambridgeenglish.org, IIE European Office Cheryl Francisconi, IIE European Office, Budapest, Hungary, cfrancisconi@iie.eu,

51 49 I 715 India Pavilion, By Careers360 Deepank Paliwal, Pathfinder Publishing Pvt. Ltd., New Delhi, India, deepank.paliwal@careers360.com, Institut Mines-Télécom Catherine Coquan, Institut Mines-Télécom, Paris, France, catherine.coquan@mines-telecom.fr, InsureToStudy Worldwide Student Insurance Marcella Wessels, InsureToStudy, The Hague, the Netherlands, marcella@insuretostudy.com, Integral World Education Fair Vania Zhivkova, Sunny Holidays Ltd., Sofia, Bulgaria, events@integral.bg, InterExchange, Inc. Lynne Sebeck, InterExchange, Inc., New York, USA, LSebeck@interexchange.org, interexchange.org 405 International Baccalaureate Peter Fiduczk, International Baccalaureate, Cardiff, UK, peter.fidczuk@ibo.org, Intrax Global Internships Swantje Kueppers, Intrax Global Internships, Berlin, Germany, skueppers@intrax.fr, K 419 KAIST Hyunsook Min, Korea Advanced Institute of Science and Technology (KAIST), Daejeon, Republic of Korea, irt@kaist.ac.kr, Kansai Gaidai University, Japan Tsutomu Asano, Kansai Gaidai University, Hirakata, Japan, inquiry@kansaigaidai.ac.jp, Keio University Chihiro Ueda, Keio University, Tokyo, Japan, ic-eaie@adst.keio.ac.jp, Keystone Academic Solutions Saba Chafiki, Keystone Academic Solutions, Fornebu, Norway, saba@keystoneacademic.com, Konkuk University Lokhey Kim, Konkuk University, Seoul, Republic of Korea, yehkol@konkuk.ac.kr, Korea University Hyunjoo Cho, Korea University, Seoul, Republic of Korea, joojoo@korea.ac.kr, oia.korea.ac.kr 410 Korea University Sejong Campus Youngjin Kim, Korea University Sejong Campus, Sejong, Republic of Korea, yjkim0530@korea.ac.kr, sejong.korea.edu L 506 Learn Chile (Chilean HEI) Marcos Avilez, Learn Chile, Valparaíso, Chile, marcos.avilez@ucv.cl, Leeds Universities Andrew Disbury, Leeds Beckett University, Leeds, UK, a.p.disbury@leedsbeckett.ac.uk, Live and study in Miami, USA / Live and study in Peru. Ana Noriega, USIL - Peru & USA, Lima, Peru, anoriega@usil.edu.pe, Liverpool Universities: It s Liverpool University of Liverpool: saenq@liverpool.ac.uk, Edge Hill University: International@edgehill.ac.uk; Liverpool John Moores University: international@ljmu.ac.uk; Liverpool Hope University: international@hope.ac.uk 334 LSE Custom Programmes - London School of Economics Brian Davey, LSE Custom Programmes, London, UK, B.J.Davey@lse.ac.uk, LSE Summer School Mark Jackson, LSE Summer School, London, UK, m.jackson3@lse.ac.uk, School/courses/Home.aspx 225 IPS Student insurance Kay Burger, Studentsinsured, The Hague, the Netherlands, kay.burger@meeus.com, Download the EAIE Events App

52 50 M 210 Mahidol University Khanittha Nimon, Mahidol University, Nakhon Pathom, Thailand, khanittha.nim@mahidol.ac.th, Manchester Metropolitan University Natalie Cunningham, Manchester Metropolitan University, Manchester, UK, n.cunningham@mmu.ac.uk, Mexican Association for International Education America Lizarraga, Mexican Association for International Education, Culiacan de Rosales, Mexico, americal@uas.edu.mx, Mezun Richard Reboredo, Mezun, Pembroke Pines, USA, Outreach@mezungroup.com, Mobility-Online Gerald Mauberger, SOP Hilmbauer & Mauberger GmbH & Co KG, Amstetten, Austria, sales@sop.co.at, Moscow State Institute of International Relations Ekaterina Tronevskaya, Moscow State Institute of International Relations, Moscow, Russia, international@inno.mgimo.ru, N 100 NAFSA: Association of International Educators Marlene Johnson, NAFSA: Association of International Educators, Washington, USA, inbox@nafsa.org, NCUK and the University of Salford Georgina Jones, NCUK and the University of Salford, Manchester, UK, Net Natives Murray Simpson, Net Natives, Brighton, UK, murray.simpson@netnatives.co.uk, NHL University of Applied Sciences & Stenden University of Applied Sciences Moniek Dijkema, NHL University of Applied Sciences & Stenden University of Applied Sciences, Leeuwarden, the Netherlands, m.dijkema@nhl.nl, STRENGTHEN YOUR PROGRAM CONNECTIONS at the Must-Attend International Education Event Visit us at STAND 100 NAFSA 2017 is where your international program will achieve more recognition in the United States and around the world. Engage one-on-one with leaders, advocates, and communities of interest from over 100 countries. Gain insights from the most respected and successful voices in the field. Join us in Los Angeles! 109 NSHSS LaShandra Little, The National Society of High School Scholars, Atlanta, USA, shantigo@yahoo.com, NTNU Wolfgang Laschet, Norwegian University of Science and Technology, Trondheim, Norway, wolfgang.laschet@ntnu.no, Learn more at

53 Okan University - Istanbul Serpil Sidgwick, Okan University, Istanbul, Turkey, serpil.arisoy@okan.edu.tr, Online Learning Agreement - towards Erasmus 2.0 Stefan Jahnke, European University Foundation, Munsbach, Luxembourg, stefan.jahnke@uni-foundation.eu, P 320 PEARSON - PTE Academic Charles Hamilton, PEARSON - PTE Academic, London, UK, charles.hamilton@pearson.com, Pohang University of Science and Technology (POSTECH) Kiljong Yoo, Pohang University of Science and Technology (POSTECH), Pohang, Republic of Korea, iao@postech.ac.kr, Postgrad Solutions ltd Callum Dingle, Postgrad Solutions ltd, Plymouth, UK, callum@postgradsolutions.com, Prospects Carlos Howarth, Prospects, Manchester, UK, c.howarth@prospects.ac.uk, prospects.ac.uk Q 119 QS Nicola Chambers, QS Quacquarelli Symonds, London, UK, nicola@qs.com, QS Unisolution/MoveON/ MoveIN Michelle Craig, QS Unisolution, Stuttgart, Germany, michelle@qs.com, Québec - Éducation et Enseignement supérieur Rachel Isabelle Aquino, Min. de l'éducation et Enseignement supérieur, Québec, Canada, rachel-isabelle.aquino@education.gouv.qc.ca, R 601 Radboud University Boudewijn Grievink, Radboud University, Nijmegen, the Netherlands, b.grievink@ru.nl, Ready, Study, Go! Poland Przemysław Skrodzki, Foundation for the Development of the Education System in Poland, Warsaw, Poland, Przemyslaw.Skrodzki@mnisw.gov.pl, Recruit in Canada Anita Kuehnel, Recruit in Canada, North Vancouver, Canada, anita@recruitincanada.com, Renmin University of China Damiao Zhang, Renmin University of China, Beijing, China, wzheng@ruc.edu.cn, Russian Excellence Initiative Alyona Dorofeeva, Russian Academic Excellence Project 5-100, Moscow, Russian Federation, dorofeeva@5top100.ru, S 332 Saxion University of Applied Sciences Michiel Doetjes, Saxion University of Applied Sciences, Enschede, the Netherlands, p.m.doetjes@saxion.nl, Scholars at Risk Network Sinead O'Gorman, Scholars at Risk Network, New York, USA, sinead.ogorman@nyu.edu, SEPIE - Spanish Universities Alfonso Gentil Álvarez-Ossorio, SEPIE, Madrid, Spain, international@sepie.es, Shanghai Jiao Tong University Ziyi Jia, Shanghai Jiao Tong University, Shanghai, China, zyjia@sjtu.edu.cn, Sichuan University Yan Mei Zhou, Sichuan University, Chengdu, China, nic8203@scu.edu.cn, global.scu.edu.cn 605 Singapore Higher Education Pauline Ho, Singapore Higher Education, Singapore, Singapore, paulineho@ntu.edu.sg, SIP Student Insurance Linda Van Daele, MARSH S.A., Brussels, Belgium, linda.vandaele@marsh.com, Sogang University Seonmee Kye, Sogang University, Seoul, Republic of Korea, goabroad4@sogang.ac.kr, Southern Federal University Kristina Voloshchenko, Southern Federal University, Rostov-on-Don, Russia, kvoloshenko@sfedu.ru, St. George's University, Grenada, West Indies Stella Conwell, St. George's University, Grenada, West Indies, Grenada, sconwell@sgu.edu,

54 52 S 524 Study in Bavaria Marianne Sedlmeier, Bavarian Universities, Regensburg, Germany, marianne.sedlmeier@ur.de, Study in Hong Kong Winnie Koo, City University of Hong Kong, Hong Kong, China, winnie.koo@cityu.edu.hk, Study in Serbia Milena Skaljac, Foundation Tempus, Belgrade, Serbia, euroguidance@tempus.ac.rs, Study in Belgium: Wallonia and Brussels Marine Kravagna, Wallonia-Brussels Campus, Brussels, Belgium, m.kravagna@wbi.be, Study in Bordeaux Glenda Gilmore, Study in Bordeaux, Talence, France, glenda.gilmore@u-bordeaux.fr, Study in Catalonia Merche Corral, Inter-university Council of Catalonia, Barcelona, Spain, mcorralg@gencat.cat, Study in Costa Rica Adrianne Pacheco Payne, Universidad Veritas, Zapote, Costa Rica, apacheco@veritas.cr, Study in Denmark Tina Haagerup, Danish Agency for Higher Education, Copenhagen, Denmark, th@uds.dk, Study in Estonia Kaidi-Kerli Kärner, Archimedes Foundation, Tallinn, Estonia, kaidi.karner@archimedes.ee, Study in Finland Jens Närger, CIMO - Center for International Mobility, Helsinki, Finland, jens.narger@cimo.fi, Study in Germany - Land of Ideas Alice Jordan, German Academic Exchange Service (DAAD), Bonn, Germany, postmaster@daad.de, Study in Holland Loes Lammertink, EP-Nuffic, The Hague, the Netherlands, llammertink@epnuffic.nl, Study in Hungary Tímea Mester-Takács, Tempus Public Foundation, Budapest, Hungary, timea.takacs@tpf.hu, Study in Japan Koshiro Takada, Japan Network for International Education (JAFSA), Shinjuku-ku, Japan, info@jafsa.org, Study in Korea Jiyoung Choi, Study in Korea, Yonginsi, Republic of Korea, kafsa@dankook.ac.kr, Study in Latvia Inga Seikstule, Academic Information Centre, Riga, Latvia, inga@aic.lv, Study in Lithuania Linas Repečka, Education Exchanges Support Foundation, Vilnius, Lithuania, linas.repecka@smpf.lt, Study in New Zealand Ute Haug, Education New Zealand, Wellington, New Zealand, ute.haug@enz.govt.nz, Study in Norway Karianne Kojen Andersen, Norwegian Centre for International Cooperation in Education (SIU), Bergen, Norway, karianne.andersen@siu.no, Study in Picardy Sabrina Dominguez, Study in Picardy, Compiegne Cedex, France, sabrina.dominguez@utc.fr 326 Study in Scotland Mark Wilber, Study in Scotland, Glasgow, UK, mark.wilber@strath.ac.uk, Study in Sweden Adam Sarac, Study in Sweden - Swedish Institute, Stockholm, Sweden, adam.sarac@si.se, Study in Taiwan Ming-hsun Chung, Foundation for International Cooperation in Higher Education of Taiwan (FICHET), Taipei, Taiwan, ming@fichet.org.tw, Study in Thailand, Study in KMUTT Anak Khantachawana, King Mongkut's University of Technology Thonburi, Bangkok, Thailand, anak.kha@kmutt.ac.th, global.kmutt.ac.th 607 Study in the Czech Republic Soňa Lippmann, Centre for International Cooperation in Education, Prague, Czech Republic, info@dzs.cz, Study in Turkey Caner Otrakçı, Study in Turkey, Istanbul, Turkey, caner@studyinturkey.com, Study in Wales Gwen Williams, Study in Wales, Cardiff, UK, g.williams@uniswales.ac.uk, Study Medicine in Iasi- Romania Mihaela Vacariu Sirotta, Gr. T. Popa University of Medicine and Pharmacy Iasi, Iasi, Romania, mihaela.sirotta@umfiasi.ro, StudyPortals the Global Study Choice Platform Carmen Neghina, StudyPortals, Eindhoven, the Netherlands, carmen@studyportals.com,

55 53 S 204 Superlink+ Yi Shi, Dimension-I Management Consulting Co.Ltd., Beijing, China, yi.s@originsight.com, swissuniversities Tiziana Tafani, swissuniversities, Bern, Switzerland, tiziana.tafani@swissuniversities.ch, T 501 Tecnológico de Monterrey Patricia Montaño, Tecnológico de Monterrey, Monterrey, Mexico, pmontano@itesm.mx, Terra Dotta John Duncan, Terra Dotta, Chapel Hill, USA, john.duncan@terradotta.com, The American College of Greece Mara Nisdeo, The American College of Greece, Aghia Paraskevi, Greece, mnisdeo@acg.edu, Toyo University / UMAP Isamu Maruyama, Toyo University, Tokyo, Japan, i-maruyama@toyo.jp, Trinity College London Jonathan Frank, Trinity College London, London, UK, jonathan.frank@trinitycollege.co.uk, TU Delft Carla Fluhr, TU Delft, Delft, the Netherlands, C.J.M.Fluhr@tudelft.nl, The Class of European Student Housing Nimesh Patel, The Class of 2020, Amsterdam, the Netherlands, nimesh@theclassof2020.org, The Hague University of Applied Sciences Sigrid Segeren, The Hague University of Applied Sciences, The Hague, the Netherlands, international@hhs.nl, The PIE Amy Baker, The PIE, London, UK, info@thepienews.com, The Stay Club London Student Accommodation Emanuela Carbani, The Stay Club, London, UK, emanuela@thestayclub.com, The University of Mississippi Blair McElroy, The University of Mississippi, Oxford, USA, blair@olemiss.edu, olemiss.edu 331 Tio University of Applied Sciences Martijn Westerbrink, Tio University of Applied Sciences, Hengelo, the Netherlands, m.westerbrink@tio.nl, Download the EAIE Events App

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57 55 U 218 UC Irvine - Summer Session Michael Lyons, University of California, Irvine - Summer Session, Irvine, USA, mflyons@uci.edu, Université de Lyon Elisabeth Persoud, Université de Lyon, Lyon, France, elisabeth.persoud@universite-lyon.fr, University of Leicester Suzanne Alexander, University of Leicester, Leicester, UK, studyabroad@le.ac.uk, UC Irvine Extension, International Programs Gely Volkman, University of California, Irvine, Irvine, USA, avolkman@uci.edu, ip.extension.uci.edu 610 Uni-Italia Carlo Naldi, Uni-Italia, Rome, Italy, info@uni-italia.it, UniQuest Rachel Fletcher, UniQuest, London, UK, rachel@uni-quest.co.uk, Universidad de Guadalajara Carlos Iván Moreno Arellano, Universidad de Guadalajara, Guadalajara, Mexico, carlosivan.moreno@redudg.udg.mx, Universidad de Monterrey- UDEM Hilde Gonzalez, Universidad de Monterrey - UDEM, San Pedro Garza Garcia, Mexico, hildeliza.gonzalez@udem.edu.mx, Universidade Católica Portuguesa Mariana Duarte Silva, Universidade Católica Portuguesa, Lisbon, Portugal, mdsilva@reitoria.ucp.pt, Universidades Públicas de Andalucía Javier Arroyo, Universidades Públicas de Andalucía, Seville, Spain, j.arroyo@unia.es, Università Cattolica del Sacro Cuore, Italy Lea Senn, Università Cattolica del Sacro Cuore, Milan, Italy, lea.senn@unicatt.it, Universitas Indonesia Sigit Wibowo, Universitas Indonesia, Depok, Indonesia, sigit.sw@ui.ac.id, Universities Union of Eurasia Yulia Yakovleva, Universities Union of Eurasia, Moscow, Russia, info@eeua.ru, University College Dublin (UCD) Shauna Hughes, University College Dublin (UCD), Dublin, Ireland, shauna.hughes@ucd.ie, University College London Rory Herron, UCL, London, UK, r.herron@ucl.ac.uk, University of Amsterdam Ingeborg de Brieder, University of Amsterdam, Amsterdam, the Netherlands, i.debrieder@uva.nl, University of Birmingham Beverley Broll, University of Birmingham, Birmingham, UK, b.broll@bham.ac.uk, University of California, Berkeley Cole Harry, University of California, Berkeley, Berkeley, USA, cmharry@berkeley.edu, University of Central Arkansas Ashley Pettingill, University of Central Arkansas, Conway, USA, apettingill@uca.edu, uca.edu 329 University of East Anglia Clementine Jones, University of East Anglia, Norwich, UK, studyabroad@uea.ac.uk, University of Helsinki, Finland Minna Koutaniemi, University of Helsinki, Helsinki, Finland, UH-EAIE@helsinki.fi, University of Ljubljana Katja Cerar, University of Ljubljana, Ljubljana, Slovenia, katja.cerar@uni-lj.si, University of London International Programmes Yuchun Chiang, University of London International Programmes, London, UK, yuchun.chiang@london.ac.uk, University of Luxembourg Stéphanie Schott, University of Luxembourg, Esch-Belval, Luxembourg, iro@uni.lu, University of Malaya Awang Bulgiba Awang Mahmud, University of Malaya, Lembah Pantai, Malaysia, tnc_aka@um.edu.my, um.edu.my 306 University of Sheffield Dörte Stevenson, University of Sheffield, Sheffield, UK, d.stevenson@sheffield.ac.uk, University of Tasmania Arlene Peace, University of Tasmania, Hobart, Australia, Arlene.Peace@utas.edu.au, University of the Arts London Lina Koseleva, University of the Arts London, London, UK, l.koseleva@arts.ac.uk, University of the Sunshine Coast Ilana Boon, University of the Sunshine Coast, Sippy Downs, Australia, iboon@usc.edu.au,

58 Study Abroad in Jeddah, the Bride of the Red Sea the most liberal and cosmopolitan of all Saudi cities, a multi-ethnic mix, with a variety of cultures and delicious cuisines. Full Scholarship available for 1 semester: Enjoy legendary Arab hospitality and an unforgettable multicultural learning experience! - Tuition for 12 credits - Single Room and Board - Medical Insurance - Visa Process 17 undergraduate and post graduate programs Arabic as a Foreign Language: Heritage, Culture and Civilization (Full Scholarship) English as a medium of instruction. Females only International Partners International Faculty and Students Red Sea Culture Immersion Program Student Residence Sports Facilities For more information please contact: Effat University PO Box Jeddah KSA TEL FAX : studyabroad@effatuniversity.edu.sa

59 57 U 307 University of the West of England Emily Cowley, University of the West of England, Bristol, UK, emily.cowley@uwe.ac.uk, University of York Vicki Welchman, University of York, York, UK, vicki.welchman@york.ac.uk, Utrecht Summer School Elena Valbusa, Utrecht Summer School, Utrecht, the Netherlands, summerschool@uu.nl, V 619 Vrije Universiteit Amsterdam Ramon Ellenbroek, Vrije Universiteit Amsterdam, Amsterdam, the Netherlands, r.j.m.ellenbroek@vu.nl, W 429 Waseda University Takehiro Maeno, Waseda University, Tokyo, Japan, eaie-waseda@list.waseda.jp, Windesheim University of Applied Sciences Peter Lindhoud, Windesheim University of Applied Sciences, Zwolle, the Netherlands, pc.lindhoud@windesheim.nl, Wittenborg University of Applied Sciences Myra Qiu, Wittenborg University of Applied Sciences, Apeldoorn, the Netherlands, myra.qiu@wittenborg.eu, X, Y, Z 221 Xiangfei Rongyi Tao, Xiangfei Global Education, Shanghai, China, tonytao@xf-world.org, Yonsei University Bang-Wool Yim, Yonsei University, Seoul, Republic of Korea, abroad@yonsei.ac.kr, oia.yonsei.ac.kr/intstd/exover.asp 508 Zuyd University of Applied Sciences Michael van Zinnicq Bergmann, Zuyd University of Applied Sciences, Maastricht, the Netherlands, michael.vanzinnicqbergmann@zuyd.nl, international.zuyd.nl ENJOY GREAT SAVINGS AT NEXT YEAR S CONFERENCE BECOME AN EAIE MEMBER! Come to our stand to find out more. ALREADY A MEMBER? Don t forget to renew your membership for EAIE STAND #309

60 58 GENERAL INFORMATION & CITY AND CONFERENCE ESSENTIALS Walking The city of Liverpool is very walkable. From the conference venue to the city centre a five to 10 minute walk walking is the easiest way to get around. City maps are available for free in all hotels, don t forget to grab yours! Taxi Liverpool s largest taxi company is called Comcab. They operate five-seater black cabs in and around the city. If the yellow light is on, these cars can be flagged down on the street. Alternatively, you can call to book. Delegate Card Pick up your free Delegate Card from the entrance to the ACC, with dozens of discount vouchers for local attractions, spas, bars and restaurants. Important numbers 999 Emergency number 101 City Police Pharmacy Boots 44 Castle St L2 7LA Liverpool Opening hours: 08:00 18:00

61 59 VENUE SERVICES SERVICE DESKS Location: All service desks including Registration, ACC Guest Relations, Hotel & City information and the Business Centre are located at Level 0 of the ACC (main entrance). Staff at these various desks will be available to offer assistance and advice. An additional information point is located at the entrance of the Exhibition Hall. Opening times: Tuesday 07:30 18:00 Wednesday 07:30 18:00 Thursday 08:00 18:00 Friday 08:00 15:00* *Hotels & City information desk open 09:00 12:00 EAIE MEMBER LOUNGE Exclusively for EAIE members, featuring massages, refreshments, meeting and work spaces. Open from Wednesday onwards. The opening times are the same as the service desks, but it closes at 13:30 on Friday. CHARITY All leftover conference materials will be donated to Kind, a local children s charity. You can find out more about them at CLOAKROOM Location: Arena, Level -1, ACC. The cloakroom is free of charge. A small cloakroom is also available at the Exhibition Hall. Both have the same opening hours as the Registration Desk, but are not open on Tuesday. CONFERENCE ASSISTANTS Students from Liverpool John Moores University, UK will be circulating the conference venue and are available to answer questions. Their blue t-shirts are kindly sponsored by Cambridge English Language Assessment. SPEAKER PREVIEW ROOM Location: Level 1, ACC Chairs and speakers using PowerPoint presentations must go to the Speaker Preview Room prior to their session or workshop. Please visit the Speaker Preview Room well in advance of your workshop or session, and make sure to take your USB stick with you to your session as a back-up. Opening times: Tuesday 10:00 18:00 Wednesday 07:30 18:00 Thursday 08:00 18:00 Friday 08:00 12:00 BREASTFEEDING ROOM The Breastfeeding Room can be found on Level 1 of the ACC. DISABLED ACCESS The venue is wheelchair accessible. See the floor plan at the back of this programme for the exact location of the lifts. ETHICAL CONFERENCE BAGS Your EAIE conference bag was produced ethically by Township, a certified World Fair Trade Organisation. This social enterprise was established in 1997 to assist women in South Africa in establishing sewing cooperatives. Find out more at On the final days of the conference, you will have the opportunity to recycle unwanted bags. Please use the designated bins. FIRST AID If you require medical assistance, please contact any member of staff or one of the conference assistants. They will direct you to the Medical Centre, located at the Exhibition Hall. FOOD ALLERGIES If you have any questions about the food served at the conference, please contact the staff at the buffet tables. Allergy information is present at all buffets. INTERNET ZONE & FREE WIFI IPads located at the Internet Zone on Level 1 of the ACC can be used to check your or consult a website. The Internet Zone is accessible during conference hours. Free wireless internet is accessible throughout the venues. Please note these networks are intended for light use only. No password is required. LOST AND FOUND If you have lost any of your belongings, you can contact the EAIE Registration Desk at the main entrance. MEETING POINT The meeting point for this year is the ACC Guest Relations Desk, located near the main entrance of the ACC. See the floor plan at the back of this programme for the exact location. MONEY There are ATMs located at the Exhibition Hall and between levels 0 and -1 of the ACC. See the floor plan on the back of this programme for their exact locations. EAIE EVENTS APP Make the most of your conference experience by using the interactive features on the EAIE Events App. Download it from your app store, set up your social profile, and use it as a schedule and messaging system with fellow participants. NAME BADGE AND SECURITY Please wear your conference name badge at all times when inside the venues, as well as to all social events outside of the venues. Access will not be granted without it. Please note that security staff might ask you for proof of identity. PRAYER ROOM There is a Prayer Room available to participants on Level 1 of the ACC. The Prayer Room is accessible during conference hours.

62 60 EAIE Exhibition floor plan Pullman hotel Entrance

63 Thank you The EAIE would like to thank the following sponsors for their generous support: PLATINUM SPONSORS GOLD SPONSORS SILVER SPONSORS CONFERENCE SPONSORS SUPPORTED BY