Data and intelligence:

Transcription

1 NSS Information & Intelligence The 4th annual Gathering allowing a place and space to share how the power of data has transformed local stories. Data and intelligence: Better data. Better lives. The key to good decision making in health and social care Venue: West Park Conference Centre, 319 Perth Rd, Dundee DD2 1NN Date: Wednesday 19 September 2018 Time: 9.15am 3.45pm An Information Services Division event co-hosted with Dundee Health & Social Care Partnership

2 Data and intelligence: The key to good decision making in health and social care Itinerary Come and meet the Scottish Fire and Rescue Service in the lower car park Morning Welcome: Manira Ahmad Head of Local Intelligence, ISD David Lynch Chief Officer, Dundee Health and Social Care Partnership 2nd speaker: What we talk about when we talk about integration in the Scottish Government Topic: The importance of story-telling with data and intelligence, what does it mean to me if I m not data savvy? Panel members: David Lynch; Alison Taylor; David Milne, Public Service Reform and Community Planning Team Leader, Scottish Government; Cathy Barlow, Head of Community Safety Engagement, Scottish Fire and Rescue Service Workshop Choices Come and meet the Scottish Fire and Rescue Service in the lower car park :10 10:20 10:20 10:30 10:30 11:00 11:00 12:00 12:00 13:00 Registration and refreshments: Market Place and Posters 1st speaker: It s not our job to tell people what to care about Alison Taylor Head of Integration Division, Directorate for Health and Social Care Integration, Scottish Government Panel session Chair: Lorraine Gillies Chief Executive Officer, Scottish Community Safety Network Lunch, Market Place and Posters Photo: Drake Music Scotland Drake Music Scotland s Digital Orchestra Photo: Drake Music Scotland, David J Usieto Marion Bain Co-Director, Executive Delivery Group for Public Health Reform Young Scot s co-design project with young people to make Scotland a healthier place. Presenter TBA Victoria Scott Communication and Development Officer Panel session Chair: Dr Diane Stockton Head of Evaluation, Health Scotland Workshop Choices 13:00 13:15 13:15 13:25 13:25 13:35 13:35 13:45 Afternoon A Scotland where everybody thrives Capturing people s opinions to shape services when communication is difficult 13:45 14:05 14:05 14:25 14:25 15:30 15:30 Topic: Focus on the service user - How do we all make this real for the individuals locally, what does this mean for them and how do we get ready in all our day jobs to make this happen in practice? Panel members: Marion Bain, Angela Beardsley (Resonate Together), Alyssa Faulkner (Young Scot) Amal Azzudin, Equality & Human Rights Officer, Mental Health Foundation Tea Break, Market Place and Posters Summing up and Close Phi Couser Director of Public Health and Intelligence

3 Workshops 1. Mapping data for planning and redesigning services Sidlaw Room (am) Stephen Halcrow, Principal Information Analyst, LIST Paul Feltham, Information Systems and Performance Officer, Angus Health & Social Care Partnership This workshop will look at three examples of how mapping can aid the redesign of primary and community care services: Supporting GPs to re-evaluate their practice boundaries Restructuring social work services Enabling community teams to work more efficiently e.g. Community Alarms and Reablement 2. Understanding Impact Longforgan Room (pm) Jennifer Boyd, Advanced Nurse Practitioner, Erskine Esther Morris, Information Manager, ISD, LIST Directly employing an ANP within a care home is innovative, but is it effective? This workshop will explore the resident impact and workload (and potential) impact of employing an ANP within a care home. The workshop will show the value of using data to understand service delivery and planning assumptions. The workshop will show the impact of a third sector organisation and LIST working together to understand local services. 3. Managing the ill-health needs of local areas: a comprehensive assessment by the Scottish Burden of Disease study Balbeggie Room (am) Ian Grant, Principal Researcher, ISD Diane Stockton Health Scotland This workshop will explore the benefits of full-systems approach to estimating the extent of burden caused by disease and injury in a population. The aims of this workshop are to display: How summary measures of public health can be utilised effectively The effect of ill-health and mortality on the full Scottish population How the Scottish Burden of Disease study can be used in local areas The effect of current risk factors on the future burden of disease on NHS Scotland

4 4. Connecting the dots through collaboration: dementia pathways in Edinburgh Burrelton Room (pm) Marie Innes (Improvement Advisor, Mental Health Portfolio, Healthcare Improvement Scotland) Gemma Whittaker (Information Analyst, Strategic Planning, Healthcare Improvement Scotland) Johanne Burns (MHAIST senior analyst) We share an experience of successful collaborative working across Healthcare Improvement Scotland, Information Services Division, with the Edinburgh partnership, to understand Dementia Pathways in the City of Edinburgh. This workshop is an opportunity to learn of how joint working in multi-disciplinary team of analysts and local experts to gather and link together quantitative and qualitative data facilitates a more robust understanding of Dementia pathways. We highlight some of the important factors that are critical for success: Know your data sources Online resources Building networks Managing progress Understand Information Governance protocols Getting investment from key people 5 Workforce developments in Data science and their impact on health and social care delivery. Kilspindie Room (pm) Shona Cowan, Service Manager for Workforce and Digital Services, ISD Workshop participants will; Gain an understanding of Data science techniques are being tested Explore the skills and capability required to deliver Data science approaches Look at ways in which the workforce can be supported to deliver insights and intelligence through working in different ways 6 Source data supporting better care: the future is nearly here - Including Atlas of Variation Balbeggie Room (pm) Graham McGowan, Information Analyst, ISD The intelligence available locally about health and social care is about to grow markedly due to the decision to improve national collection of data. By this autumn, progress on the establishment of the single source of data on social care in Scotland will have reached an advanced stage and we can soon anticipate the new analyses that have not been possible before. These will bring new insights to support better decisions and provide the intelligence for joint commissioning. This session will examine how this has been achieved, what we can realistically expect in the short term and what opportunities all of this offers for the longer term future.

5 7 Healthcare Associated Infection Kilspindie Room (am) Lesley Shepherd, Nurse Consultant, Infection Control, Health Protection Scotland Infection prevention and control: a hands-on workshop for staff working in the community. Delegates will learn about: How Health Protection Scotland has identified particular at risks groups and run a Campaign via the Scottish UTI Network involving a range of partners across health and social care as well as staff via the Healthier Lives Award. The benefits of good hydration to avoid UTIs and for better general wellbeing. This from the perspective of the Elderly, from a Nurse Consultant in Elderly Care. 8 Triple I: Modelling interventions to improve population health and reduce health inequalities at a local level. Longforgan Room (am) Andrew Pulford, Public Health Intelligence Adviser, NHS Health Scotland/Scottish Public Health Observatory Mark Robinson, Public Health Intelligence Principal, NHS Health Scotland/Scottish Public Health Observatory This workshop will provide an overview of how the Triple I health inequalities modelling tool could be used within Community Planning Partnerships. Key themes include: Improving population health and reducing health inequalities are separate (but linked) outcomes. There is lack of quantitative evidence for specific interventions aimed at addressing these twin objectives at the population level and over longer term. Modelling can provide a relatively inexpensive way of estimating the population effect of interventions aimed at addressing these twin objectives. Different scenarios can be modelled to estimate how changing the targeting and reach of an intervention could impact on outcomes relating to these twin objectives within Community Planning Partnerships. 9 Outcomes Framework for Primary Care - Telling the story of Primary Care Transformation Glen Esk Room (pm) Ruth Dryden, Public Health Intelligence Advisor, Evaluation Team, NHS Health Scotland The Outcomes Framework for Primary Care was developed by the Primary Care Evidence Collaborative to map out the changes that need to happen to deliver the Vision for Primary Care over the next ten years. This workshop will include: A live demonstration of the Outcomes Framework Examples of how the framework is being used in practice An overview of the Primary Care Evidence Collaborative An opportunity to discuss priorities for evaluation and research in primary care Link to the Outcomes Framework:

6 10 The complete guide to Quality Improvement in one click Glen Doll Room (pm) Jill Gillies, Portfolio Lead Primary Care Portfolio Healthcare Improvement Scotland Claire Mavin, Improvement Advisor Primary Care Portfolio Healthcare Improvement Scotland Delegates will have an opportunity to understand: The call for QI in One-Click Explore keeping QI real ITi: Who is it for & what can it do? Opportunity for delegates to participate in building case studies 11 Predicting Future Demand - How do you do more with less Sidlaw Room (pm) Lynsey Webster, Senior Officer, Strategy and Performance, Dundee H&SCP This workshop will use the experience of the Dundee Partnership to give an example of how future demand has been ascertained This workshop will look at four key themes: Unit cost analysis Remodelling of Services to meet demand Aligning of budgets to meet this demand The IT infrastructure and data sharing 12 Using different communication tools to capture people s opinions to help shape services, when communication is difficult Glen Esk Room (am) Victoria Scott and the Advocates from Advocating Together Dundee Using different communication tools to capture people s opinions to help shape services, when communication is difficult. That is shouldn t just be hard data used to do so. That service planners don t always know best. That there is a range of tools/methods that can be used to communicate with people where communication is a challenge. 13 Unintentional Harm: health and safer communities Glen Doll Room (am) Lorraine Gillies, Chief Officer Hannah Dickson, National Development Officer, Scottish Community Safety Network This workshop will explore the links and potential links between the health and safer communities sectors within the context of unintentional harm and injury as part of the Building Safer Communities programme and how we might work more collaboratively to reduce unintentional harm within Scotland s communities.

7 14 Data on prescription : reducing the human and financial costs of medication errors in social care services Glen Cova Room (am) Ingrid Gilray, Intelligence & Analysis Manager, Care Inspectorate David Marshall, Improvement Adviser, Care Inspectorate In this workshop, the Care Inspectorate shares it s experiences of using data to prioritise and drive improvements across the care sector. We will focus in particular on how data and collaboration has been at the heart of several successful local and national projects to reduce the human and financial costs of medication errors and unnecessary prescribing in social care. 15 Data Protection: a principle-based approach to compliance Glen Cova Room (pm) Maureen Falconer, Regional Manager - Scotland Information Commissioner s Office Data Protection GDPR - new May Regulations This workshop will provide an overview of the new data protection regime, bringing together the different pieces of legislation to provide practical advice and guidance on ensuring compliance. In particular, the workshop will provide opportunities to discuss: Six data protection principles; Consent and appropriate use; Evidencing compliance Using personal information without consent; and 16 Dundee Macmillan Improving the Cancer Journey: providing person-centred, practical and proactive support. Burrelton Room (am) Gwen Davidson, Senior Macmillan Partnership Manager, Macmillan The Improving the Cancer Journey (ICJ) provides tailored practical, emotional and personal support to people living with cancer and their loved ones in Dundee. The team will showcase the holistic needs assessment and care planning approach, and share their experiences and learning of developing and delivering a person-centred service. Objectives for attendees would be to: Develop an understanding of: the Dundee Macmillan ICJ service, it s aims and how it operates; our approach and how we ve used and continue to use data, information and intelligence to shape the service. Find out about the benefits of using the ICJ from one of our service users. Take away learning about the good, the bad and the ugly of getting a service like ICJ off the ground.

8 Speaker Biographies Advocating Together (Dundee) SCIO Advocating Together (Dundee) SCIO is an independent advocacy, capacity building organisation which benefits people in Scotland with learning disabilities, autistic spectrum disorders, and/or complex communication needs. We defend and safeguard human rights through Independent advocacy - professional, collective and self-advocacy groups. Ensuring people have a stronger voice, access the most suitable information they need to make real choices, and to have as much control as possible over their own lives. Manira Ahmad, Head of Local Intelligence, NHS National Services Scotland Manira joined NHS National Service Scotland in May 2015, and was appointed to lead the deployment of Local Intelligence across Health and Social Care. Within the first year the Local Intelligence Support (LIST) were embedded across all Integration Authorities in Scotland and resulted in co-designing linked data across multiple care sectors to support improved decision making. In 2016 LIST was awarded Customer and Partner Engagement excellence for the transformational leadership in utilising intelligence to support a step-change in cultural and operational innovation. In April 2016 Manira s remit increased, providing analytical support deployed across Scottish Government. From 2017 Manira has been accountable for developing the intelligence and informatics offering across Primary Care to support the newly formed GP Clusters, whilst co-designing a whole systems approach by transcending boundaries across, health, social care and community. In addition, this year Manira is leading the data and intelligence design for Regional Planning across Scotland. Manira has been learning and sharing with Health and Care colleagues internationally, seeking opportunities to collaborate with different nations in order to bring innovative solutions using data and intelligence to support communities across Scotland. Amal Azzudin, Human Rights and Equalities officer (refugees) at the Mental Health Foundation Amal is a campaigner for human rights and social justice in Scotland. She is the Human Rights and Equalities officer (refugees) at the Mental Health Foundation. Amal has a BA in Community Development and an MSc in Human Rights and International Politics from the University of Glasgow. Amal is well known as one of the Glasgow Girls, a group of seven school girls from Drumchapel High School who campaigned to stand up against dawn raids, detention and deportation of asylum seekers in Glasgow. The Glasgow Girls story has since been turned into two BBC documentaries, a stage musical and a television musical drama. Amal continues to campaign and has visited refugees in Greece and Calais. In August 2016, Amal was named as one of the Saltire Society s Outstanding Women of Scotland inductees alongside such illustrious company as JK Rowling, Annie Lennox and Sarah Brown. Amal is also an Ambassador for the Scottish Refugee Council.

9 Professor Marion Bain After qualifying as a doctor from Edinburgh University, Marion worked in a number of hospitals in Scotland before specialising in public health. Within public health she developed particular expertise in the use of information to support population health and improve care - in particular through the use of routinely available data and record linkage. In 2007 she established the Scottish Public Health Observatory (ScotPHO), working with a range of partners. Her career developed increasingly into leadership as she worked in local and national Health Boards throughout Scotland and the Scottish Government. From she was Medical Director of NHS National Services Scotland. Marion is a Fellow of the Faculty of Public Health and a Fellow of the Royal College of Physicians of Edinburgh. She is an Honorary Professor in the College of Medicine and Veterinary Medicine at Edinburgh University. Marion took on the role of Co-Director of the Executive Delivery Group for Public Health Reform in October Cathy Barlow Head of Community Safety Engagement, Scottish Fire and Rescue Service I have worked for the fire service for over ten years, based within the Prevention and Protection Directorate. Currently I am the National Manager for Community Safety Engagement, responsible for the development of policy, procedure and guidance to support local delivery across the Scottish Fire and Rescue Service. Managing a talented team of uniformed and support staff, the function has responsibility for a wide remit including; community safety campaigns, youth engagement, road and water safety, assistive technology, ageing safely, home safety and deliberate fire reduction. Throughout my time with the Service I have been involved in a number of community safety projects including the Scotland Together report - a Scottish Government commissioned study to investigate the disproportionate number of fires deaths and injuries in Scotland when compared to other UK and European countries, and Service reform. I am currently heavily involved in Service Transformation; investigating ways the fire service can further support the safety of Scotland s communities through adopting a wider preventative approach

10 Angela Beardsley FRSA Social Enterprise Founder & Executive Director Board Trustee Social Marketing Specialist Keynote Speaker The first thing people notice about me is my energy because I am driven by the authentic trust afforded me by our enterprising community at Resonate Together. My true passions include developing connections and increasing collaboration to create value in conversations, commending diversity, increasing wellbeing, innovating creative thought and combating isolation. I am the Founder & Executive Director of Resonate Together, www. resonatetogether.co.uk; Board Trustee at ACOSVO Board Trustee - SES www. socialenterprisescotland.org.uk; Founder of Positive the annual Happiness Festival Clackmannanshire and the annual #Alloa500 Cycle Challenge Festival. Areas of additional qualifications and career experience over the years includes, Cobol programming qualifications and 3 years career experience UK/International Marketing; Advertising, PR, Partnership and Field Marketing 6 years. Event Management UK within technology, health and community sectors. UK/International Sales; Product and Service sales; UK & Ireland Sales Manager; representative selected for Comdex, Chicago; 20 years. Member of Senscot in Health, Cultural and Tourism Sens. Project Management from R&D through to delivery and evaluation within technology, tourism, community and health sectors; 5 years. Financial budgeting and Operations; across 25 years. Balance is key I have a passion for people & place Biomimicry Architecture and whole systems, I support My training as a Sculptor inspires my work in film, traditional materials, nature and found objects. I have a new found love of cycling and as a qualified aerobics teacher I teach classes to increase strength, balance & coordination. Finally my passion for community has lead me to build playgrounds in Chile, wildlife projects in Malta, eco projects in Greece, youth art events in Japan and films in America. Phil Couser MBE Director of Public Health and Intelligence, National Services Scotland Phil was recruited to his current post of Director for Public Health and Intelligence (PHI) in National Services Scotland (NSS) in May PHI brings together two well known public health focused and data rich former divisions of NSS, namely Information Services Division and Health Protection Scotland. After a career in the Army, Phil joined the NHS through NHS England s Gateway to Leadership Programme. This led to an appointment as Associate Director for Planning, Performance and Practice Based Commissioning for NHS North of Tyne. In 2011Phil moved to London to manage a Clinical Directorate in Guys and St Thomas Foundation Trust, from where he was recruited to his current post.

11 Alyssa Faulkner Alyssa, who lives with Type 1 Diabetes and Epilepsy, does a lot of advocacy and awareness raising for people who live with Diabetes, through her blog, Pumptastic Scot, and her work with Diabetes Scotland. She has recently organised an event for young adults aged who live with Type 1 Diabetes, in the hope that it will provide an all essential peer support network. David W Lynch, Chief Officer, Dundee Health and Social Care Partnership David started his career in Health Service management in 1982 working in several hospitals across Glasgow. In 1987 David moved to Angus as Hospital Administrator, covering Hospital and Community Services. In the mid 1990 s when Community and Acute services separated David became Deputy General Manager for Acute Services covering Angus. In 1998/99 when the three locality trusts were combined, David took up post as General Manager for the Elderly and Rehabilitation Directorate. In 2002 following the development of Local Health Care Co-operatives (LHCCs) David accepted the post of General Manager for Dundee LHCC and Elderly & Rehabilitation Directorate. In April 2005 Community Health Partnerships emerged and David accepted the challenging role of General Manager for Dundee CHP. The Community Health Partnership was responsible for managing and delivering integrated primary and secondary care services across Dundee, linking with Local Authority and Voluntary Sector colleagues. In 2015 David was appointed as Chief Officer for the Dundee Integration Joint Board. David also jointly chairs the Dundee Community Planning Partnership Health, Care and Wellbeing Executive Board. David Milne, Public Service Reform and Community Planning Team Leader, Scottish Government David has worked on community planning policy since He led work to develop new legislation in the Community Empowerment (Scotland) Act 2015 which strengthens community planning by providing it with a specific statutory purpose, supported by new duties on Community Planning Partnerships and public sector bodies. Since early 2017 David s work has extended more broadly into Public Service Reform, encouraging and supporting efforts to transform public services to meet future demands in ways that can best deliver positive outcomes for everyone. Alison Taylor, Head of Integration Division in the Scottish Government s Health and Social Care Directorates Alison joined the civil service in 2003, having previously worked in the private sector for ten years. Before moving to health and social care policy in 2008, Alison worked in the Office of the Permanent Secretary and then in Schools policy in the Scottish Government.

12 Exhibitor stands Stands will be situated in the Sidlaw Foyer Health and Social Care Alliance Scotland (the ALLIANCE) The Self Management and Co-production Hub works to support the delivery of health and social care integration and transformation of primary care. The Hub brings together the skills and resources of the ALLIANCE s Integration Support, Scotland s House of Care Programme, and the Self Management Fund and Programme enhancing our partnership support and knowledge exchange to achieve greater impact in influencing the direction and pace of change in health and social care integration and primary care transformation. Scottish Healthcare Audits The vision of the Scottish Healthcare Audits is: To provide an internationally recognised health intelligence service which, by working in partnership with stakeholders to audit clinical care, plays a key role in promoting safe, effective and person-centred healthcare in Scotland. The Scottish Healthcare Audits run, manage and maintain a wide range of large scale national clinical audits, many of which are specialty-based and involve a wide range of clinical, government and voluntary sector stakeholders. Each audit records and reports data on national standards of care or key performance indicators, monitors compliance and achievement and facilitates improvement at both a local and national level in patient care and patient pathways. The current suite of audits and registries are:- - Musculoskeletal (MSk) - Scottish Arthoplasty project (SAP) - Scottish Audit of Intracranial Vascular Malformations (SAIVMs) (last survey 2011) - Scottish Morbidity and Mortality Programme (SMMP) - Scottish Electro Convulsive Therapy Audit Network (SEAN) - Scottish Intensive Care Society Audit Group (SICSAG) - Scottish Multiple Sclerosis Register (SMSR) - Scottish Renal Registry (SRR) - Scottish Stroke Care Audit (SSCA) Dundee Macmillan Improving the Cancer Journey The Dundee Macmillan Improving the Cancer Journey is a new service which offers personal, practical and emotional support to people affected by cancer across the city. Every newly diagnosed cancer patient in Dundee is sent a letter offering a meeting with a dedicated one-to-one worker, who will then discuss their concerns and what matters to them, and help them access a wide range of tailored support, from benefits advice and emotional support, to help at home or with other practical needs. Anyone currently living with cancer in Dundee can also access the service by simply getting in touch with the team to arrange an appointment.

13 NHS National Services Scotland Discovery Discovery is an information system that provides approved users with access to a range of comparative healthcare information to support performance and quality improvement in Health Boards across Scotland. It is an ongoing collaboration between NHS Boards, the Scottish Government, and NHS National Services Scotland. The information within Discovery can help NHS Boards to review performance, benchmark against peers and identify areas where resources can be targeted to address local health and care needs. Scottish Public Health Observatory (ScotPHO) Who we are The Scottish Public Health Observatory (ScotPHO) collaboration is co-led by ISD Scotland and NHS Health Scotland, and includes the Glasgow Centre for Population Health, National Records of Scotland, Health Protection Scotland and the MRC Social & Public Health Sciences Unit. What we do Through our work we ensure that all those working to improve health and reduce health inequalities in Scotland can find the data and information they need to help them achieve these goals. We do this by: pointing users to key relevant data sources and providing a clear picture of the health of the Scottish population and the factors that affect it contributing to improved collection and use of routine data on health outcomes, risk factors, behaviours and wider health determinants taking a lead in determining Scotland s future public health information needs, and ensuring these are met. Our website, points users to key data sources on health and its determinants and provides overviews and commentary. We publish a variety of one-off reports, and contribute to and lead national public health data projects. Our widely-used Online Profiles Tool provides access to public health related indicators grouped in a suite of specialist profiles at different geographies including NHS boards and local authorities. At this exhibition we will be demonstrating our new profiles platform which now contains information for Health and Social Care Partnerships and their localities.

14 NHS National Services Scotland LIST Local Intelligence Support Team LIST is one of the principal initiatives of the Information Services Division of NHS National Services Scotland supporting health and social care. It was established in April LIST places its locally deployed information specialists on-site within all 31 Health and Social Care Partnerships as well being aligned with GP Cluster Leads. Other customers include Community Planning Partnerships, Local Authorities, Third and Voluntary Sectors. Through LIST our partners gain access to a wide range of services to help inform an evidence base for decision making. These include outcomes monitoring, benchmarking, data validation, dataset design, statistical analysis, interpretation, data visualisation and data management. Sourcing, linking and interpreting data is key to understanding and projecting patterns of service demand. Providing such insight delivers better plans, designing improved service user pathways and health and social care excellence. Come and talk to us on the stand and find out more. Support-Team/ NHS National Services Scotland Source Health Potection Scotland Preventing infection it s in your hands How good is your hand hygiene technique? The benefits of good hydration for better general wellbeing How Health Protection Scotland has run a public facing Hydration Campaign via the Scottish UTI Network involving partners across health and social care, as well as staff via the Healthier Lives Award Hear from the perspective of the Elderly, from a Nurse Consultant in Elderly Care. NHS Health Scotland NHS Health Scotland s vision is a Scotland in which all of its people and communities have a fairer share of the opportunities, resources and confidence to live longer, healthier lives. Our primary role is to work with others to produce, share and implement knowledge of what works to improve the health of the people of Scotland in a fair and equitable way. Our strategic framework for action; A Fairer Healthier Scotland sets out how we will do this and continue in our mission to reduce health inequalities and improve the health of the population of Scotland. We share our ambition for a fairer, healthier Scotland with many organisations and individuals across the public, third and private sectors. We know that we cannot deliver a fairer and healthier Scotland alone.

15 NHS National Services Scotland Quality Indicators The Quality Indicators service area holds and maintains a growing range of projects across Scotland, including: Hospital Scorecard National Theatre Project Better Quality Better Value (BQBV) Cancer Quality Performance Indicators Hospital Standardised Mortality Ratios (HSMR) Clinical Profiles Acute Hospital & Secondary Care

16 Poster details Posters will be located in Henderson s (main catering area) Scottish Burden of Disease Study, ISD Distress Brief Intervention Programme, Health Improvement Scotland The Distress Brief Intervention Programme is a four year pilot programme within five H&SC partnership areas (North and South Lanarkshire, Aberdeen City, Scottish Borders and Inverness City), to support people who present to frontline services in distress (mainly A&E, Primary Care, Police Scotland and Scottish Ambulance Service, and each partnership site can include other services if the conditions facilitate this, including Social Work). The DBI (level two) service is provided by the voluntary sector in each area. The DBI pilot DBI programme is hosted by Health and Social Care North Lanarkshire (H&SCNL) and South Lanarkshire Health & Social Care Partnership (SLH&SCP). The councils as well as the NHS Boards are involved in all DBI areas. Scottish Healthcare Audits Scottish Hip Fracture, a patient leaflet Lothian Health & Social Care Partnership Hospital Flow Dashboard, ISD, LIST Interactive Tableau dashboard showing HSCP performance using Statistical Process Chart methodology. Health & Work Support Service, Scottish Government This service is a pilot running in Dundee and Fife (launched June 2018), where people with health issues and/or disabilities will be provided support to ensure they stay/find employment. Digital Health Product Forge Visit the Digital Health Product Forge poster area to learn why the experience of health professionals, patients and the broader public should be the foundation upon which all future digital health products are built. At the Digital Health Product Forge, health experts, entrepreneurs, intrapreneurs and technologists will be spending 75 hours developing ideas into data-driven digital products that tackle the hard problems of health (they do take some breaks). Some will launch start-ups, some will develop products within existing organisations, all will finish the event equipped will the mindset and tools for disruption. Data Linkage and Analytics in Closer to Home community initiatives to prevent frail elderly hospitalisations Closer to Home in NHS Forth Valley aims to prevent unnecessary hospitalisations in elderly, frail patients through the use of community based services including telephone support and nursing/ahp care at home for acute conditions. This research aimed to retrospectively evaluate the effect of the programme on hospitalisations. The focus of this poster will be on the data linkage processes required to compile a working analytical dataset, due to the many data sources available. The analytical methods then required to analyse this type of data will be briefly discussed.

17 Community Companions Befriending Project for lonely and isolated people. Request for volunteers Leuchie House Data proving value of third sector provision and savings made to NHS and social care. Career Start GP Posts Evaluation Background It is widely known that there are recruitment difficulties in general practice. In an attempt to address this NHS Tayside & Dundee H&SCP produced Career Start GP Posts. These jobs are aimed at recently qualified GPs developed with the intention to further develop their skills and meet the needs of the GP of the future. These positions allow the Career Start GP to select the location of work, provide an opportunity for additional training opportunities in a choice of specialities and allowing them to work from a base general practice for two years. Method Two surveys were electronically distributed to Career Start GPs as well as other GPs local to NHS Tayside who identified themselves as early career GPs who did not apply for these positions. In addition a meeting took place discussing the career start scheme and which was attended by six career start GPs along with relevant team members from NHS Tayside and Dundee H&SCP. Results Nine Career Start GPs have been appointed and completed the survey -their career intentions were very different to the 45 non career start GPs who completed this voluntary survey. Specialities involved include medicine for the elderly, medical education, musculoskeletal, paediatric OOH and palliative care. This poster outlines the specialities recruitment mechanism for each career start GP and their previous positions (4 GP STs, 1 GP Fellow, 1 GP Partner, 1 Locum GP, 2 Salaried GPs) - the most common way these GPs were recruited was via word of mouth. Overall feedback has been positive and the plan is to continue this scheme.

18 General information BADGES Please refer to your badge for the workshops you have selected. These will take place at and CATERING 09:15-10:00 Welcome Refreshments in Sidlaw Foyer Fair Trade Coffee, Tea Box Selection & Fruit Juice Selection of Snack items including Bacon Croissants & Patisserie items 12:00-13:00 Express Sandwich Lunch in Henderson s Restaurant Buffet Buffet Lunch: Dips Chef s selection of Sandwiches, Wraps & Open Rolls Hot Savoury Bites Chicken & Vegetarian Skewers Mini Salad Pots Tortilla Chips Tea/Coffee Station to be placed in Sidlaw Foyer Freshly brewed Tea & Coffee, served with Cookies 14:05-14:25 Refreshment Break Sidlaw Foyer Fair Trade Coffee, Tea Box Selection & Fruit Juice Selection of Home baking EVALUATION A delegate evaluation link will be forwarded to you immediately after the event. We would welcome your thoughts and comments on all aspects of the event.

19 Venue Map Connecting to the WiFi Go to your phone or computer s WiFi settings and choose the network _The Cloud. From here, a screen will pop up which will say Get online at West Park Conferencing and Events- press Go. If this screen does not pop up, type service.thecloud.net into your internet browser. If you have an account already- enter your username and password. You will now be connected. If you do not have an account- scroll down to where it says Create Account. From here, you will be asked for your details and to create your own password. Delegates are encouraged to share their learning experiences throughout the day using #HSCGathering2018

20 DIRECTIONS Travelling to West Park, Dundee by rail Dundee is on the main East Coast rail line. Direct services to major cities in Scotland (Aberdeen, Edinburgh, and Glasgow) are just over an hour away. The railway station is only a five minute drive from West Park. Travelling to West Park, Dundee by air Dundee Airport is three miles to the west of the city centre. The airport is only a five minute drive from West Park. Travelling to Dundee by car from the North A90 from Aberdeen Entering Dundee from the A90, at the traffic lights turn right onto the Kingsway (A90). Follow the road until you reach the Swallow roundabout (4th roundabout) then take the first exit onto Riverside Drive. Continue along Riverside Drive (A85) for approximately one mile until you reach the next roundabout. Signposted for West Park from this point. Take the first exit (up a steep hill) and then take the first right onto the Perth Road. Continue along Perth Road, passing Fernbrae Hospital on your left; travel a further few hundred yards and West Park is located on the left hand side. Travelling to Dundee by car from the South A90 from Perth/Edinburgh At the first roundabout on the approach to Dundee take the third exit onto Riverside Drive. Continue along Riverside Drive (A85) for approximately one mile until you reach the next roundabout. Signposted for West Park from this point. Take the first exit (up a steep hill) and then take the first right onto the Perth Road. Continue along the Perth Road, passing Fernbrae Hospital on your left; travel a further few hundred yards and West Park is located on the left hand side.

21 Notes