Torfaen Social Care. and Housing Services SOCIAL WORK IN A HOSPITAL SETTING. Supportive, Fair, Effective

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1 Torfaen Social Care and Housing Services SOCIAL WORK IN A HOSPITAL SETTING Supportive, Fair, Effective

2 Hospital Social Work Team Torfaen has a hospital-based social work team to support patients who live in the borough. This team is split over two sites: = The Royal Gwent Hospital team supports patients in the Royal Gwent and St Woolos hospitals (in Newport) = The County Hospital team supports patients in County Hospital, Nevill Hall Hospital and the surrounding hospitals Blaenavon, Blaina, Ebbw Vale, Aberbeeg and Tredegar 1 How can we help you? We will work closely with you, your carer or family and with health professionals to ensure that you are discharged safely from hospital and are able to return to normal life as quickly as possible. We will work with you to find out what you are able to do and what you find difficult. For example, we will see how you manage with everyday activities like washing and dressing, preparing hot drinks and meals and your mobility in your home. We will offer advice and/ or arrange appropriate support for you on discharge if you are eligible for help from social care services - your hospital social worker will explain more about this to you or you can read our leaflet Eligibility Criteria Getting the services you need. 2

3 If you were receiving services from us before you went into hospital but your care needs have increased, we may be able to arrange extra home care or social care support when you leave hospital. What if you are unable to return home? You will be assessed and if you are found to require a level of care that cannot be provided to you in your own home, your hospital social worker or community care worker will discuss your needs and wishes with you and advise you and your carer or family of the options available. One of the options may include residential or nursing home care. For more information see our leaflet Choosing a Care Home. What happens next? Before you leave hospital, your hospital social worker will discuss your assessment with you and your carer or family. Your hospital social worker will also give you, and any care agencies involved, a detailed care plan which will tell you exactly how your care needs are to be met and who will be responsible. Will you have to pay for care? Torfaen has a charging policy for any services received, which is based upon your ability to pay. You will be asked to fill in a financial assessment form with details of any benefits, income, savings, etc. you may have. This is not compulsory, however if you prefer not to disclose your financial details, you will be charged the maximum amount for services. Your hospital social worker or community care worker will be able to give you further information about this. 3 4

4 Further information? If you would like help from the hospital social work team while you are in hospital, please ask the ward staff to contact the team. Your hospital social worker will provide you with a pack containing further information. The hospital social work teams can be contacted on: Royal Gwent Hospital Site Telephone: County Hospital Site Telephone: What happens when you leave hospital? If you need more information or advice after you leave hospital or would like your social needs re-assessed, please contact Customer Care on or call into one of our Customer Care Centres. Cwmbran Customer Care Centre 1-2 General Rees Square, Cwmbran Pontypool Customer Care Centre Civic Centre, Pontypool Blaenavon Customer Care Centre 7-12 Lion Court, Lion Street, Blaenavon Trevethin One Stop Shop Church Avenue, Trevethin 5 6

5 Other useful contact numbers Age Concern Hospital Discharge Scheme St Woolos Hospital Telephone: or This leaflet is available in Braille, tape and electronic format upon request. Design: the sharper image Ref: TSC&H/CC20/January2008

6 Gwasanaethau Gofal Cymdeithasol a Thai Torfaen GWAITH CYMDEITHASOL MEWN LLEOLIAD YSBYTY Cefnogol, Teg, Effeithiol

7 Tîm Gwaith Cymdeithasol yr Ysbyty Mae gan Dorfaen dîm gwaith cymdeithasol wedi ei leoli yn yr ysbyty i gynorthwyo cleifion sy n byw yn y fwrdeistref. Mae r tîm wedi ei rannu i ddau leoliad: = Tîm Ysbyty Brenhinol Gwent sy n cynorthwyo cleifion yn Ysbyty Brenhinol Gwent ac Ysbyty Gwynllyw (yng Nghasnewydd) = Tîm Ysbyty r Sir sy n cynorthwyo cleifion yn Ysbyty r Sir, Ysbyty Nevill Hall a r ysbytai amgylchynol Blaenafon, Blaenau Gwent, Glyn Ebwy, Aber-bîg a Thredegar 1 Sut gallwn ni eich helpu? Byddwn yn gweithio n agos gyda chi, eich gofalwr neu ch teulu a gweithwyr proffesiynol y maes iechyd i sicrhau eich bod yn cael eich rhyddhau yn ddiogel o r ysbyty ac yn medru dychwelyd i fywyd arferol cyn gynted ag y bo modd. Byddwn yn gweithio gyda chi i ddarganfod yr hyn yr ydych yn medru gwneud a r hyn yr ydych yn ei gael yn anodd. Er enghraifft, byddwn yn gweld sut y byddwch yn dygymod â gweithgareddau bob dydd fel ymolchi a gwisgo, paratoi diodydd a phrydau poeth a sicrhau eich bod yn gallu mynd o gwmpas eich cartref. Byddwn yn cynnig cyngor a/neu drefnu cefnogaeth addas ar eich cyfer pan gewch eich rhyddhau os yr ydych yn gymwys i gael cymorth gan wasanaethau gofal cymdeithasol bydd eich gweithiwr 2

8 cymdeithasol ysbyty yn esbonio mwy am hyn i chi neu gallwch ddarllen ein taflen Meini Prawf Cymhwysedd Cael y gwasanaethau sydd eu hangen arnoch. Os yr oeddech yn derbyn gwasanaethau oddi wrthym cyn i chi fynd i mewn i r ysbyty ond bod eich anghenion gofal wedi cynyddu, efallai y gallwn drefnu gofal cartref ychwanegol neu gymorth gofal cymdeithasol pan fyddwch yn gadael yr ysbyty. Beth os na allwch ddychwelyd i ch cartref? Byddwch yn cael eich asesu ac os byddwn yn penderfynu bod angen gofal na ellir ei gynnig i chi yn eich cartref eich hun, bydd eich gweithiwr cymdeithasol ysbyty neu ch gweithiwr gofal cymunedol yn trafod eich anghenion a ch dymuniadau ac yn eich cynghori chi, eich gofalydd neu eich teulu ynghylch yr opsiynau sydd ar gael. Gallai un o r opsiynau gynnwys gofal mewn cartref preswyl neu gartref nyrsio. Am wybodaeth bellach gweler ein taflen Dewis Cartref Gofal. 3 Beth sy n digwydd nesaf? Cyn i chi adael yr ysbyty, bydd eich gweithiwr cymdeithasol ysbyty yn trafod eich asesiad gyda chi a ch gofalydd neu ch teulu. Bydd eich gweithiwr cymdeithasol ysbyty hefyd yn rhoi cynllun gofal manwl i chi ac i unrhyw asiantaethau eraill sy n gysylltiedig, a fydd yn dweud wrthych sut bydd eich anghenion gofal chi yn cael eu diwallu a phwy fydd yn gyfrifol. Bydd rhaid i chi dalu am ofal? Mae gan Dorfaen bolisi codi tâl am wasanaethau a dderbyniwyd sydd wedi ei selio ar eich gallu i dalu. Byddwn yn gofyn i chi lenwi ffurflen asesiad ariannol gan nodi manylion ar unrhyw fudd-daliadau, incwm, enillion ayb. sydd gennych. Nid yw hyn yn ofynnol, fodd bynnag os nad ydych yn dewis datgelu eich manylion ariannol, byddwn yn codi tâl llawn am y gwasanaethau. Bydd eich gweithiwr cymdeithasol neu weithiwr gofal cymunedol yn gallu rhoi mwy o fanylion i chi yngl^yn â hyn. 4

9 Gwybodaeth bellach? Os hoffech gymorth gan dîm gwaith cymdeithasol yr ysbyty tra eich bod yn yr ysbyty, gofynnwch i staff y ward i gysylltu â r tîm. Bydd eich gweithiwr cymdeithasol ysbyty yn darparu pecyn i chi a fydd yn cynnwys manylion pellach. Mae modd cysylltu â thimau gwaith cymdeithasol yr ysbyty ar: Safle Ysbyty Brenhinol Gwent Ffôn: Safle Ysbyty r Sir Ffôn: Beth sy n digwydd pan fyddwch yn gadael yr ysbyty? Os oes angen mwy o wybodaeth neu gyngor arnoch ar ôl i chi adael yr ysbyty neu os hoffech gael eich anghenion cymdeithasol wedi eu hailasesu, cysylltwch â Gofal Cwsmeriaid ar neu galwch i mewn i un o n Canolfannau Gofal Cwsmeriaid. Canolfan Gofal Cwsmeriaid Cwmbrân 1-2 Sgwâr y Cadfridog Rees, Cwmbrân Canolfan Gofal Cwsmeriaid Pont-y-p^wl Y Ganolfan Ddinesig, Pont-y-p^wl Canolfan Gofal Cwsmeriaid Blaenafon 7-12 Cwrt y Llew, Stryd y Llew, Blaenafon Siop Un Stop Trefddyn Rhodfa r Eglwys, Trefddyn 5 6

Rhifau Cyswllt Defnyddiol Eraill Age Concern Cynllun Rhyddhau Ysbyty Ysbyty Gwynllyw Ffôn: 01633 238310 neu 238311

10 Rhifau Cyswllt Defnyddiol Eraill Age Concern Cynllun Rhyddhau Ysbyty Ysbyty Gwynllyw Ffôn: neu Mae r daflen hon ar gael mewn Braille, ar dâp ac mewn ffurf electronig pan wneir cais. 7 Cyf: GCaThT/CC20/Ionawr2008

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